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Location: (Multiple States), United States Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role The Account Executive uncovers business pains, articulates ROI, and builds the business case that helps prospects modernize how their marketing data works. You'll own a territory end to end — from first outreach to signed contract. Your buyers are marketing leaders, marketing ops and RevOps, and the data and analytics teams behind them. Some come to us; many you'll go and find yourself. It's a consultative, multi-stakeholder sale with a technical validation stage, so you'll work closely with our Sales Engineers along the way. Responsibilities Achieve a quarterly revenue quota across new business and expansion in your territory. Proactively generate new pipeline — you'll be expected to self-source at least 35% of your own opportunities, not just work inbound. Own the full sales cycle: discovery, demo, technical validation with a Sales Engineer, business case and ROI, executive presentation, negotiation and close. Build multi-threaded relationships — bring the technical evaluator, the budget owner, and your champion into the process early rather than running a deal through a single contact. Qualify with discipline. Confirm budget, decision path, and the real cost of doing nothing before pulling in technical resources — and walk away early from deals that aren't a fit. Become an expert at using Improvado's software, and at the marketing problems it solves. Coordinate the internal resources needed to win — Sales Engineering, Marketing, Customer Success — and keep every deal moving. Keep the CRM accurate and forecast honestly. Use AI in your day-to-day workflow — account research, call prep, follow-ups, first drafts. We'll expect you to work the way the company works. Leverage your creativity, intellect, and attitude in order to win new business. Qualifications 5+ years in a quota-carrying, full-cycle SaaS Account Executive role. 2+ years of experience in the MarTech/AdTech space. A track record of carrying and hitting a significant annual quota — you can walk through your numbers year by year with real examples. Experience selling to large enterprise organizations with multiple stakeholders and formal buying processes. Real outbound prospecting experience — you've built pipeline from scratch, not only worked inbound. Familiarity with ad platforms and the digital marketing funnel, and the metrics marketers are measured on. Comfortable in a technical sale — you can hold a credible conversation with a data team and then reframe it for a marketing leader. Experience in successfully initiating sales cycles with C-level executives. Ability to thrive in a constantly changing and evolving work environment. Emotional intelligence, natural curiosity, strong listening skills, and coachability. Superior communication and organizational skills. Comfortable with a modern sales stack (CRM, call recording and coaching tools, prospecting and enrichment tools, LinkedIn Sales Navigator) and with using AI tools in your own workflow. Experience working in a startup. Nice to have Experience selling to or working inside agencies. Formal training in a qualification methodology (MEDDIC / MEDDPICC or similar). What We Offer: Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: (Multiple States), United States About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role Improvado is hiring a Go-to-Market Engineer to build and run the engine that generates sales pipeline, then step into deals to help close them. You report directly to the VP of Sales. You’ll build agentic go-to-market loops with the Improvado platform at their core, first for our own sales motion, then for our customers. Our GTM is the lab for what we sell, and you run it. This is a team-of-one role with no SDR layer behind you. That means real ownership: you own outbound cadences, the data and tooling stack, and event follow-up. You work directly with the VP of Sales to design and run go-to-market experiments, on Improvado wherever possible, and you work alongside the demand generation team so outbound and advertising hit the same accounts and people. You identify which current customers to expand and with which products. And you are forward deployed: embedded with prospects and customers, building working use cases in their environment, and packaging the experiments that worked in-house into outcome-based projects Improvado sells. It is a hybrid of growth operator, forward deployed builder, and revenue strategist. Most people come to this role strong in one or two of those areas, and we expect you to grow into the rest. If you have done two and are hungry for the third, keep reading. Why you might love this job Direct line to the VP of Sales: you design experiments together and see the results fast. Your work moves pipeline every week, and nothing disappears into a process. You build real, working things on a real platform, for us and for customers. A clear path: become an Improvado expert who builds agentic GTM systems and delivers them to customers. What You’ll Do Outbound pipeline generation Design, build, and run multi-channel outbound cadences (email, LinkedIn, phone) targeting enterprise marketing and data leaders and agency executives (agencies manage data for many brands at once, so one agency win can open several accounts) Write and continuously test messaging, subject lines, and personalization at scale, including AI-assisted personalization Own deliverability, sending infrastructure, and domain health Sales and marketing alignment Work with the demand generation team so outbound and advertising target the same accounts, personas, and buying committees, with one shared target account list Build the operating rhythm between sales and marketing: shared definitions, a common view of account engagement, and a feedback loop from deals back into campaigns Partner with marketing on content and offers; own the sourced-pipeline number on the outbound side Go-to-market experimentation with the VP of Sales Design and run go-to-market experiments with the VP of Sales: messaging by buyer persona, channels, offers, signals, and workflows, each with a hypothesis, a measurement, and a scale-or-kill decision Run them on Improvado wherever possible, so our own go-to-market is the lab for what we sell Maintain a messaging playbook per persona that outbound, advertising, and account executives all draw from, and share results with marketing on a regular cadence Customer expansion Analyze the customer base to identify which accounts we should be upselling and which Improvado products fit each Build expansion plays with Customer Success and account executives, and run the outbound layer of those plays Tooling and data Own the go-to-market tech stack: sequencing, enrichment, intent data, CRM hygiene, and the integrations between them Build and maintain target account lists and contact data with enrichment waterfalls and signal-based triggers Automate the repetitive parts of prospecting so one person operates like a team Event follow-up Run pre-event targeting and outreach for conferences and field events Convert attendees, booth visitors, and scanned leads into qualified meetings within days, not weeks Forward deployed with prospects and customers Learn the Improvado platform deeply: connectors, data models, the AI agent, and dashboards Embed with prospects and customers on active opportunities and expansions to build working go-to-market and marketing-data use cases in their environment. Ship something they use, not a demo Carry what you learn in customer environments back into our own experiments, outbound targeting, and messaging Package and sell what works Turn successful in-house experiments into packaged, outcome-based projects that Improvado sells to customers: the outcome, the data required, the build, and the delivery path Help account executives position and scope those projects as part of the Improvado offer, and deliver the first ones yourself Measurement Track pipeline sourced and influenced by channel, cost per qualified meeting, and conversion through each stage Share a short daily update with the VP of Sales (a quick async summary of numbers and learnings, not a long report) and stop what isn’t working quickly Who You Are 4 or more years in a pipeline-generating or growth role at a B2B SaaS company: outbound, demand generation, growth, revenue operations, or forward deployed / implementation work, ideally more than one of these You have personally built outbound cadences that booked meetings with enterprise buyers, and you can show the numbers You have designed and run structured go-to-market experiments with a clear hypothesis and measurement, and you can tell the story of one that worked and one you killed You have taken something that worked internally and turned it into something a customer paid for You have worked across the sales and marketing boundary and know what it takes to get both teams targeting the same accounts Technical enough to work with APIs, webhooks, SQL, and data pipelines, and to build on a data platform inside a customer’s environment Fluent with AI tools for research, personalization, and automation, and interested in building agents, not just using them Comfortable being a team of one: you set your own priorities, build your own systems, and do not wait for an SDR or an ops team Strong writer. Your emails get replies Curious about marketing data and analytics: you want to understand how a CMO measures performance, not just who to email (we’ll teach you the platform; the curiosity has to be yours) Nice to have Experience selling or marketing to agencies or enterprise marketing teams Background in marketing analytics, ETL, data warehousing, or business intelligence Forward-deployed, implementation, or professional services experience at a data or AI company Experience with customer expansion or account-based programs Hands-on experience building AI agents or automated workflows with LLMs Experience running pre- and post-event programs for conferences Early-stage startup experience, Series A to C Don’t tick every box? Apply anyway. This role combines skills that rarely sit in one person, so we are looking for strong overlap, not a perfect match. What We Offer Compensation: OTE $156,000 – $216,000 USD per year. Final offer depends on experience and skills. Remote-first environment Medical and dental benefits 401(k) plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Gurgaon, India NEOLYTIX Assistant Manager, RCM Business Excellence Revenue Cycle Management  |  Governance & Performance  |  Gurugram DEPARTMENT RCM Business Excellence EXPERIENCE 6–8 Years LOCATION Gurugram (Onsite) SHIFT India Hours | US AM Overlap REPORTS INTO President & COO ⚠  This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on. About the Role Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago. We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales. The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here. What You Will Own 1. Process SLA Conformance Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds. Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly. Flag risks proactively with proposed solutions before they breach SLAs. 2. Monthly Performance Insight Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question. Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised. Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients. 3. Quarterly Financial Review Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect. Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged. 4. Quality Function Ownership Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration. Ensure QA findings reach the floor and drive change, rather than living in a report. Audit team output for accuracy; identify recurring error patterns and drive corrective action. 5. Process Change Measurement When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework. Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance. What You Bring Must-Have 6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue. Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing. Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number. Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill. Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so. Strong Preference Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified. Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it. Prior management of a small quality or audit team. Power BI familiarity, though the analytics team owns the front end. Nice-to-Have Healthcare analytics firm or BPO process excellence background. Experience designing and running an MIS reporting function in a US RCM environment. Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context. Who You Are You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat. You build something and then measure whether it worked. The artifact is not the point; the change it produced is. You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end. You would rather be right and uncomfortable than comfortable and wrong. Eligibility Criteria Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred. Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage. Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram. Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile. Performance Expectations What success looks like across the first year: Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening. Day 60: SLA conformance tracking live for strategic accounts. Day 90: SLA conformance extended to the full RCM book. Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it. Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified. End of year 1: the business argues from your numbers rather than about them. Career Path This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire. Now AM, RCM Business Excellence RCM book: quality and MIS 12–18 Months Manager Team of 3–5; governance across RCM Next Senior Manager / AD Governance across service lines Beyond Director / VP, Business Excellence The function at company scale The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows. Hiring Process Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation. Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome. Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart. Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function. Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next. Stage 6: Offer. Why Join Neolytix Founding Seat of a Function You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV. Scope from Day One The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it. Day Shift, Not Night India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here. AI Makes This More Important As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: Gurugram, Haryana, India NEOLYTIX Management Trainee, RCM Revenue Cycle Management  |  Full-Time Opportunity  |  Gurugram DEPARTMENT Revenue Cycle Management LOCATION Gurugram (Onsite) SHIFT US Shift (5:00 PM–2:00 AM IST) ⚠  US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule. ⚠  Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible. The 6-Month Learning Journey Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively. Phase 1 Classroom Training 8 to 12 Days (Max 14) Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input. Phase 2 Operations Readiness Training 8 to 12 Days You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments. Phase 3 Production Ramp-Up 4 Weeks You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently. Phase 4 Go Live Full Production You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member. Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes. Career Path Neolytix promotes from within. Here is where this journey takes you: Management Trainee Associate 1 Associate 2 Senior Associate 1 QA / SME About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations. Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive. The Three RCM Areas Charge Posting & Payment Posting Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline. Accounts Receivable (AR) Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication. Credentialing Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines. Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB. Key Responsibilities Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage. Commit to the LOB assigned to you and engage fully in the training path designed for that functional area. Apply classroom learning during operations readiness training under the supervision of senior team members and trainers. Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently. Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor. Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows. Demonstrate consistent progress through assessments to qualify for transition to Associate 1. What You Bring Must-Have Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible. Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only. Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board). Minimum 70% aggregate in graduation. Excellent spoken and written English. You will be trained on and operate in live US healthcare processes. Basic proficiency in MS Excel and MS Word. Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Preferred Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities. Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar). Any internship or prior exposure to US healthcare, medical billing, or BPO operations. Eligibility Criteria Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees. Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval. Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation. Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage. Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training. Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable. Notice Period: Immediate joiners strongly preferred. Performance Expectations During the Learning Journey Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases. Attendance: full attendance during all training phases is expected without exception. Assignment completion: all practice tasks and training exercises completed on time. Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up. Production readiness: cleared for independent live work by end of the learning journey. Post Go Live Daily productivity: meet case or task targets for the assigned LOB consistently. Quality: accuracy rate maintained within client and internal benchmarks. SLA contribution: support team-level SLA compliance on assigned client accounts. Hiring Process Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness. Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness. Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability. Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made. Stage 5: Offer. Benefits & Perks Group Health Insurance: Medical insurance coverage. Complimentary Dinner: One meal provided during shift hours at the Gurugram office. Cab Facility: Two-way pick-up and drop for the night shift. Why Join Neolytix Structured Learning, Real Work 6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes. Defined Career Ladder Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance. US Healthcare Exposure Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining. 270+ Provider Network Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is specifically looking for people who've already done hybrid clinical-operations work and been both things at once: have completed a nursing degree, and who also knows how to work on queues, productivity targets, multiple systems, and service-level expectations. WHAT YOU WILL DO: Review clinical documentation and chart notes for completeness, medical necessity, and accuracy in support of authorization, utilization review, or documentation workflows. Apply clinical judgment to prior authorization, precertification, or utilization review requests, working within established clinical and payer review criteria. Navigate structured, high-volume queues and multiple systems — EHR/EMR, payer portals, and case management or workflow tools — while meeting daily productivity and turnaround expectations. Document findings, decisions, and communications completely and accurately, keeping records audit-ready. Coordinate with physicians, nurses, and other clinical staff on cases that need additional information or a peer-to-peer review. Escalate complex or time-sensitive cases appropriately and track them through to resolution. Maintain compliance with HIPAA, payer requirements, and internal quality standards. Required: A completed nursing degree, combined with healthcare BPO experience. WHY APPLY? This role allows you to do work that actually uses your clinical training! If you've done clinical work inside a structured, queue-driven operations environment before, you got what we need!

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. About the role We are looking for a Senior Product Manager with a strong business and technical background to join our Statements team in the Core Platform Domain. The team owns the statement and billing engine behind Tabby’s card products. You will be the Billing team’s go-to partner for Tabby Card. You’ll own all billing functionality the card needs, advise on what’s feasible from a platform, financial and compliance perspective, and shape the rules and architecture behind new card products and markets. This is a highly cross-functional role, great for someone who has built or run card billing, card management or ledger platforms and wants to own how a credit product works under the hood. What you will be doing Partner with Tabby Card product teams on all billing functionality and advise on platform, financial and compliance feasibility Own the billing and statements roadmap across existing and next-generation card products Define the core billing mechanics (statement cycles, minimum payment, repayment rules, installment plans and refunds) and shape the underlying data model and architecture with engineering Translate regulatory and accounting requirements into product requirements with Compliance and Finance Align scope and dependencies with adjacent teams: lending, risk, collections, support and finance Prioritize the backlog and support engineering and QA on requirements and edge cases What we are looking for 3+ years in product management with a strong focus on LMS, billing, core banking, lending, or ledger platforms Experience with platform products in a regulated financial environment Upper-Intermediate English or higher Strong at turning complex business and regulatory rules into precise, implementation-ready specs Hands-on with SQL and product architecture: comfortable designing data models, service interactions and API contracts with engineers Active use of AI tools in daily work, such as prototyping, data analysis, spec writing and automating routine tasks Good understanding of API and integration design: REST, gRPC Strong plus Experience in fintech, payments, banking, wallets, cards, or ledger/accounting domains Familiarity with platforms such as Thought Machine, Mambu, Galileo, Marqeta or TSYS Understanding of double-entry accounting and reconciliation What success looks like In this role, success means you can: Turn ambiguous financial or product requirements into clear, scalable platform designs Help teams implement changes safely in critical money movement systems Improve consistency across products by designing reusable CoreBank capabilities Grow from owning requirements into shaping the direction and evolution of the platform Benefits Locations We hire candidates based within four hours of Dubai time , with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain. What you can expect Flexible working hours, coordinated with your team and the needs of your role. Autonomy and responsibility from day one. Opportunities to grow through the quality and impact of your work. Participation in our employee stock option program. We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals. If this sounds like the right opportunity for you, we’d love to hear from you.

Location: Riyadh, KSA Workplace: onsite About Tabby: Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the role: The People Experience Partner owns the end-to-end employee experience for Tabby's KSA entity, acting as a hands-on people partner to the business. The role brings together the onboarding and offboarding experience and performance-management enablement, alongside Saudization planning and a strong grounding in Saudi government relations. Working in a fast-paced, high-growth environment, it ensures employees connect with the business from day one and that people processes run smoothly and to standard. Key Responsibilities Coordinate performance and calibration sessions with managers. Ensure Performance Management (PMS) Cycle runs to process — driving timely completion of self-reviews, manager ratings, and cycle milestones. Own PIP cases end to end, from setup through monthly progress check-ins to closure Own Saudization planning in partnership with the Talent Acquisition team — aligning hiring with Saudization targets and conducting quarterly reviews with TA. Drive adoption and continuous improvement of digital onboarding & offboarding workflow and optimization. Own the onboarding experience deliver onboarding sessions and guide new joiners through the journey so they connect with the business from day one Facilitate Exit & Onboarding and turn the insights into clear action plans and outcomes that improve retention and employee experience. Lead the annual local engagement and recreation calendar in partnership with stakeholders. Skills, Knowledge & Expertise Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Business Partner or HR Generalist, with an earlier grounding in HR Operations. Experience in fast-paced, high-growth companies and/or startups (able to "plug and play"). Industry-flexible; financial services / fintech exposure is a plus. Solid knowledge of Saudi labour law and contract types, and of managing expatriate and Saudi national employees. Hands-on experience with government relations (GR) and related government portals and processes. Experience with Saudization (planning and partnering with Talent Acquisition. Familiarity with performance-management cycles Awareness of relocation and mobility cases. Strong stakeholder management and business-partnering skills. Excellent communication and presentation skills; outgoing and personable. Ability to thrive in a fast-paced, high-growth environment. Arabic: Native / Fluent — spoken and written English: Professional proficiency — spoken and written

Location: Cairo, Egypt Workplace: onsite About Tabby Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re also a financial company, please note that some of our products charge interest. We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further. What You’ll Do Support our customers through phone, chat, and email in both English and Arabic Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly What We Offer What We’re Looking For You speak and write clearly in both Arabic and English (B2 level or above in English) You’re comfortable with rotational shifts and can work from the office You’re helpful, calm under pressure, quick to learn, and take your work seriously. We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days. Is This Role Right for You? Base salary: 18,000 EGP gross (around 13,320 EGP net) Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level Performance bonus: up to 70% of your base salary Transportation Allowance: 230 EGP per day Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net). Excluding: Transport allowance. Paid training: 3 weeks in the office Nesting period:3 weeks handling real customers cases while receiving close support Work location: The Greek Campus, Downtown Cairo

Location: Dominican Republic 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Mexico 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Philippines 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Colombia 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Dominican Republic Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Colombia Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.