Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
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Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Team
GitLab's APJ Ecosystem team builds and scales the partner (channel, alliance, and hyperscaler) motion across the region. India is a strategic market for GitLab, and this hire is central to strengthening our partner ecosystem there — deepening a smaller number of high-value partnerships rather than spreading thin across many transactional ones.
About the Role
The Scale Ecosystem Sales Manager (ESM), India is a senior, market-facing role responsible for building and scaling GitLab's partner business in India across the full breadth of the ecosystem. This role focuses on new logo acquisition and aligns closely with our new business team in India. This will involve working with hyperscalers, India-centric system integrators (SIs), and born-in-the-cloud / AI-native partners. We are looking for someone with the range and seniority to credibly own strategic partner relationships across all of these partner types, and to help grow our business through these partners.
This is a senior individual-contributor role for someone who has already built a career scaling partner-sourced and influenced revenue in India — someone who knows the hyperscaler ecosystem (AWS & GCP), has deep, credible relationships with India's major SIs, and understands how to engage newer-generation cloud-native and AI partners as they become an increasingly important part of the go-to-market.
What You'll Do
Build and scale GitLab's partner-sourced and influence business in India across hyperscalers, large India-centric SIs, and born-in-the-cloud/AI partners.
Develop deep, strategic (not transactional) relationships with a focused set of priority partners — joint business plans, QBRs, and named executive sponsorship.
Own hyperscaler relationship management and Marketplace motion with AWS and/OR GCP.
Build and grow relationships with major India SIs and market-making channel/born-in-the-cloud partners and emerging AI-native partners.
Drive partner-sourced pipeline and bookings, and carry a quota tied to partner-sourced/generated revenue.
Partner closely with the India sales team to ensure partner-sourced opportunities are properly identified, supported, and closed.
Work with the India and APJ Ecosystem team to help shape and refine the India Ecosystem coverage model.
Contribute to partner enablement, certification, and go-to-market programs suited to the India market.
Report on partner engagement health, pipeline contribution, and progress against strategic-partner milestones.
What We're Looking For
15+ years of experience in channel/alliance/partner management or ecosystem sales, ideally within enterprise software, DevOps, or cloud infrastructure.
Extensive, well-rounded experience scaling a business through partners across hyperscalers, large India-centric SIs, and born-in-the-cloud/AI-native partners — not narrowly specialized in just one partner type.
Direct experience managing hyperscaler relationships (AWS, GCP, and/or Azure) including Marketplace motion.
A strong, credible existing network among India's major SIs and cloud-native/channel partners, with a track record of moving relationships from transactional to strategic.
Comfort carrying a partner-sourced revenue quota and being measured on pipeline origination, not just deal closure.
Strong stakeholder management skills — able to align internal sales, marketing, and partner-side stakeholders around joint goals.
Native or business-fluent Hindi and strong business English (for regional collaboration with APJ leadership).
Based in or willing to relocate to Mumbai OR Delhi.
Nice to Have
Prior experience at or with a hyperscaler (AWS, GCP) in a partner or alliances capacity.
Familiarity with GitLab, DevSecOps, or adjacent developer-tooling ecosystems.
Experience helping design or reset a partner coverage model, comfortable building process rather than only inheriting one.
What Success Looks Like (First 6–12 Months)
Joint business plans and an active engagement cadence (e.g., QBRs) in place across priority hyperscaler, SI, and cloud-native/AI partners.
Demonstrable movement of key partner relationships from transactional to strategic engagement.
Growing partner-sourced pipeline and bookings against quota.
Credible input into finalizing the India Ecosystem coverage model, grounded in on-the-ground partner relationships.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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recruiting process
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УдалённоseniorRemote, India; Experience helping design or reset a partner coverage model, comfortable building process rather than only inheriting one
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Overview
We are seeking a strategic and highly collaborative AX Business Liaison to serve as a primary change agent within the organization.
The primary role of the AX Business Liaison is to spearhead Business Innovation and Change Management. You will work directly with our domain experts to reimagine legacy processes and transform the way people work to accommodate new, AI-influenced workflows.
Sitting at the core of our execution layer within a dedicated AX POD, you will serve as the crucial bridge between business stakeholders and our technical execution teams. You will ensure that the AI solutions we build are not only technically sound but also operationally practical, responsibly implemented, and paired with the operational changes necessary to drive true business value and seamless user adoption.
Key Responsibilities
1. Business Innovation & Workflow Transformation (Primary Focus)
● Analyze current business operations to identify bottlenecks, manual steps, and improvement opportunities before applying AI.
● Document current-state and future-state workflows, redesigning processes to natively integrate AI tools, automation, and new decision-support models.
● Challenge the status quo by guiding business leaders away from “how we've always done it” toward AI-augmented operating models, rather than layering new tools onto outdated processes.
2. Change Management & AI Adoption
● Develop and execute comprehensive change management strategies to ensure business units successfully transition to new AI-driven workflows.
● Proactively identify and manage organizational resistance to change, acting as a coach and advocate for AI adoption by helping leaders and users understand how AI will change work.
● Identify, train, and coach business champions in each assigned domain as partners in Business Innovation engagements.
● Equip champions to act as on-the-ground change leads who co-own adoption within their teams, while ADX continues to lead the Business Innovation methodology.
3. Business-to-Technical Translation & Intake
● Partner with business leaders to identify, scope, and define opportunities where AX (AI/Data) solutions can improve operational performance.
● Recommend when a business challenge calls for process redesign or simplification rather than an AI solution.
● Translate redesigned processes into clear technical requirements, user stories, business rules, and acceptance criteria for AX Engineering and Data teams.
● Align pod intake with the guidelines set by the AX PMO's Intake & Metrics team.
4. Responsible AI & Governance
● Work with technical teams to identify and address business-side risks related to bias, data quality, transparency, and operational misuse.
● Embed human-in-the-loop principles into workflow design, ensuring AI workflows are introduced with appropriate business controls and oversight mechanisms.
5. Business Innovation Methodology & Playbook
● Contribute to ADX's Business Innovation playbook by standardizing artifacts and capturing lessons from each engagement.
● Help assigned domains progress through the Business Innovation capability stages on the AX roadmap.
Qualifications
● Experience: 5+ years in Change Management, Business Innovation, Process Improvement, Business Transformation, or Product Management.
● Transformation Expertise: Proven track record driving Digital Transformation (DX) initiatives and managing the human side of organizational change. Familiarity with change management frameworks is highly preferred.
● Business Innovation Craft: Hands-on experience with process mapping, workflow analysis, and workshop facilitation.
● Domain Knowledge: Foundational understanding of AI, Machine Learning, and software development lifecycles, with the ability to envision how these technologies change workflows, decision rights, and risk controls. Familiarity with responsible AI concepts.
● Communication & Empathy: Exceptional communication skills and high emotional intelligence. Able to guide non-technical teams through disruptive change while articulating clear workflows to engineering teams.
● Collaboration: Proven experience in a matrixed or pod-based organization, influencing without direct authority across business, project management, and engineering teams.
● Preferred Experience: Internal consulting or transformation office experience, building credibility with business units as a partner from outside the team, is a strong plus.
What Success Looks Like in Year One
● Led Business Innovation engagements end to end, with documented future-state workflows in place before build begins on assigned pod initiatives.
● Trained and activated business champions in each assigned domain.
● Achieved strong user adoption, fewer manual workarounds, and positive sentiment for newly deployed AX tools, measured at defined intervals after launch.
● Delivered measurable improvements in cycle time and productivity on deployed initiatives.
● Contributed reusable artifacts and lessons to ADX's Business Innovation playbook.
● Established yourself as a trusted advisor to business leaders on the cultural, operational, and workflow shifts that AI transformation requires.
#LI-DR1
Recruiting Range
$145,000
—
$185,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Technical Training Content Developer
The Technical Training Content Developer is responsible for designing and developing engaging digital learning content that supports technical training initiatives for LG HVAC products and systems. This role focuses primarily on eLearning development, microlearning, video-based learning, and multimedia content creation. Working closely with instructional designers and subject matter experts (SMEs), the Technical Training Content Developer transforms complex technical information into effective, learner-focused training solutions.
Responsibilities
Develop eLearning modules, microlearning content, and video-based training materials.
Create and edit instructional videos, graphics, animations, and other multimedia assets.
Collaborate with SMEs and instructional designers to convert technical information into engaging learning experiences.
Develop and maintain digital training content aligned with product launches, technical updates, and business priorities.
Support the creation and revision of instructor-led training materials as needed.
Manage multiple projects while meeting established deadlines and quality standards.
Qualifications
Bachelor's degree in Instructional Design, Education, Multimedia Design, Communications, or a related field.
5-7 years of experience developing technical training content in HVAC, manufacturing, industrial, or other technical environments.
Experience developing eLearning, microlearning, and video-based learning content.
Proficiency with Articulate Storyline, Rise, or similar eLearning authoring tools.
Strong proficiency with Adobe Creative Cloud, including Premiere Pro and Photoshop.
Experience creating and editing instructional videos and multimedia learning assets.
Strong written communication, visual design, and content development skills.
Ability to work effectively with technical subject matter experts.
Preferred Qualifications
Experience in the HVAC industry.
Experience developing training content for manufacturing, technical products, industrial equipment, or related technologies.
Experience with Adobe After Effects and Illustrator.
Familiarity with Learning Management Systems (LMS).
Knowledge of adult learning principles and instructional design best practices.
#LI-DB2
Recruiting Range
$40
—
$40 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Summary
The
Customer Solutions Specialist
delivers timely, accurate, and professional support across customer inquiries, cases, orders, parts, warranty, returns, and related service needs. The role owns issues through resolution, maintains complete case documentation, and collaborates across teams to provide a consistent customer experience.
The specialist also develops and maintains accurate, customer-focused CSG processes, procedures, and FAQs that promote self-service, improve information accessibility, and reduce avoidable contacts. Approved AI tools may be used to support content development, standardization, and continuous improvement.
Key Responsibilities
Documentation, Accuracy, and Self-Service
Develop and maintain accurate, customer-focused CSG processes, procedures, standard work, knowledge articles, and FAQs.
Convert complex internal information into clear, consistent, and professional customer-facing content.
Validate documentation with process owners and subject matter experts before publication or distribution.
Organize content so customers and employees can quickly locate answers and complete common tasks through self-service.
Review content routinely for accuracy, usability, duplication, and opportunities to reduce repeat contacts.
Use approved AI tools to assist with drafting, editing, formatting, and content standardization while ensuring human review and final accuracy.
Customer Support and Case Ownership
Respond to customer and partner inquiries through assigned channels with professionalism, accuracy, and urgency.
Create, update, and manage cases from initial contact through resolution, including clear notes, actions, ownership, and next steps.
Research order, parts, warranty, return, shipment, account, and process-related questions using approved systems and resources.
Communicate realistic status updates and coordinate escalations when issues require cross-functional support.
Identify customer impact, remove barriers where possible, and confirm resolution before closing the case.
Operational Excellence and Collaboration
Follow established policies, procedures, service standards, and data handling requirements.
Partner with Sales, Operations, Parts, Warranty, Logistics, Technical Support, and other teams to resolve issues and improve processes.
Identify recurring contact drivers, documentation gaps, and process breakdowns; recommend practical corrective actions.
Participate in training, calibration, team meetings, and continuous improvement activities.
Support team service-level, quality, productivity, case-aging, and customer-experience objectives.
Required Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
Experience in customer service, customer solutions, call center, order management, technical support, or related environment.
Strong written and verbal communication skills with the ability to explain information clearly to internal and external audiences.
Demonstrated attention to detail and the ability to maintain accurate records and documentation.
Ability to prioritize multiple cases, meet deadlines, and work effectively across functions.
Proficiency with Microsoft 365 applications and experience using CRM, case-management, knowledge-management, ERP, or similar business systems.
Ability to learn about products, policies, processes, and systems quickly.
Preferred Qualifications
Experience creating standard operating procedures, knowledge articles, FAQs, training materials, or customer-facing documentation.
Experience with Salesforce or a comparable CRM and case-management platform.
Experience supporting parts, warranty, orders, logistics, returns, distributors, contractors, or business-to-business customers.
Familiarity with approved generative AI tools for business writing, knowledge development, or process improvement.
#LI-DB2
Recruiting Range
$25
—
$25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Responsibilities
Develop outreach efforts to support sales team and facilitate brand immersions
Develop clients, propose action plans, and assist with the implementation of marketing networking
Schedule designers, builders, and retail sales associates
Work with District Sales Managers to deliver a luxury experience to our guests
Continuous communications with partner agencies, district sales managers, and the leadership team
Ensure the SKS Skyline Showroom is utilized to its fullest capacity
Travel to Chicago and Napa showrooms as needed in addition to other marketing events
Handle the resolution of issues related to events and showroom immersions
Contribute with ideas, planning and assisting with the execution of strategies, and providing support for the team's brand experience and marketing efforts
Negotiate with partner agencies to ensure client satisfaction while keeping in mind the fiscal responsibility to the organization
Manage the allocation of resources to client satisfaction and customer support
Recruit for service personnel, housekeeping team, and chef's assignments
Train and provide orientation to guest services team and culinary teams
Qualifications
Culinary or related degree
Certification of manager of food and handling with the Department of Health
Basset certification
10+ years of experience in office management and guests relations
Extensive experience in customer service
Knowledge of marketing, brand immersions, experience with handling budgets and delivering key performance indicators
Strong interpersonal skills
Ability to resolve conflicts
Strong administrative skills
Recruiting Range
$115,000
—
$125,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it.
Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows.
The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.
About the role:
- Location: Remote-first (USA and Argentina)
- Permanent
- Exempt
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $187,500 - 225,000
- Zone B: $176,700 - 212,000
- Zone C: $165,000 - 198,000
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll:
- Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS.
- Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on.
- Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency.
- Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy.
- Lead projects from design through launch that move team and engineering org goals.
- Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team.
- Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work.
- Help the team build reliable systems.
ABOUT YOU
Requirements:
- BA/BS degree or equivalent experience
- Business-level fluency to read, write and speak in English
You’ll thrive as a Senior Infrastructure/SRE Engineer if you:
- Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems.
- Have deep hands-on experience with AWS and a clear view of what good cloud operations look like.
- Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles.
- Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning.
- Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services.
- Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable.
- Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets.
- Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure.
It would be a bonus if you had even one of the following:
- Experience with Apache Spark, Airflow, or TensorFlow.
- Familiarity with Kafka or other event streaming platforms.
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: New York
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Position Overview
Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best-known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Tamara and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
The Revenue Enablement Specialist is responsible for supporting the wider Revenue Enablement team with content production, process management and improvements, reporting and communication.
What you’ll do
- Coordinate day-to-day delivery of our North America new-hire onboarding program using established plans and materials. Keep session schedules, logistics, learner communications, and follow-ups organized.
- Facilitate engaging live sessions for new hires across Business Development, Sales, Account Management, and other customer-facing teams.
- Create a supportive learner experience by adapting your facilitation to each cohort’s needs and experience. Share recommendations for content or program changes with the program lead.
- Track attendance, completion, learner feedback, and other agreed program measures. Organize the data and summarize findings to help identify gaps and opportunities to improve.
- Maintain accurate, easy-to-find learning resources in our learning and content platforms, and help colleagues follow good platform practices.
- Support learning activities at flagship events such as Kick-Off, President’s Club, and Commercial Leadership Summits, coordinating logistics and learning needs with event owners.
- Coordinate with partners across Commercial, People, Product, Operations, and Marketing to gather input and keep onboarding activities on track.
WHAT YOU’LL BRING
- 2-3 years of relevant experience; experience in FinTech, financial services, technology, or SaaS
- Strong written and verbal communication, with confidence facilitating groups or a willingness to develop that skill.
- Some experience supporting or delivering onboarding, training, learning programs, events, or enablement ideally for sales, customer success, or other customer-facing teams.
- Good organization, attention to detail, and follow-through across multiple tasks and deadlines.
- A collaborative, adaptable approach, including the ability to prioritize, ask for guidance, and work effectively as plans evolve.
- Comfort working with feedback and basic program data to identify patterns and suggest improvements.
- Interest in how commercial teams work and how learning can help them succeed.
- AI native, Tech-savvy and data-driven
HELPFUL, BUT NOT REQUIRED
- Familiarity with a learning management system (LMS), content management system (CMS), or enablement platform.
- Exposure to sales playbooks or methodologies such as Command of the Message, MEDDPICC, or an equivalent approach.
- Familiarity with commercial or revenue cycles.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Legal Counsel, Employment to help us support a growing global team the Webflow way: moving quickly, working collaboratively, and staying thoughtful about risk. You’re a bright, pragmatic, self-motivated employment attorney with 4+ years of counseling and litigation experience at a law firm and/or in-house. You’ll use that background to give timely, practical, business-minded advice, primarily to our Employee Relations and People teams around the world, so they can do their best work without unnecessary barriers. You have experience litigating and/or counseling on compliance with federal and state anti-discrimination, harassment, and retaliation laws, ideally including analysis under California law. Prior in-house or seconded experience at a technology company is a plus, but not required. You’re an entrepreneurial, resourceful self-starter who thrives in a fast-paced, dynamic environment, builds strong relationships, and is curious about supporting a global workforce.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $158,000 - $190,000
- Zone B: $148,000 - $178,000
- Zone C: $140,000 - $168,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Associate General Counsel, Corporate
As Legal Counsel, Employment, you’ll:
- Give practical, day-to-day employment advice on a wide range of issues, including HR practices, performance management, terminations, leaves of absence, investigations, and accommodations. Help the business move fast while staying clear-eyed about legal risk.
- Investigate and manage pre-litigation and litigation matters. Build and carry out strategies for early resolution where it makes sense, and partner with outside counsel when needed.
- Interpret and advise on policies and procedures using your knowledge of state, federal, and international employment laws (e.g., FMLA, ADA, FLSA, NLRA, Title VII, and their state and international equivalents). Turn them into guidance people can actually use.
- Support a global workforce with legal counsel that works across borders, cultures, and time zones.
- Partner closely with Webflow’s Employee Relations and People teams on employee complaints, investigations, performance management, and accommodations.
- Collaborate with the Employment Legal and People teams to build strong, scalable processes that keep us compliant with applicable state, federal, and local laws.
- Track developments in employment law across U.S. jurisdictions and internationally, and spot emerging trends early so Webflow can get ahead of them.
ABOUT YOU:
Requirements:
- 4+ years of employment law experience at a leading law firm and/or in-house, with an interest in advice and counseling
- Global workforce experience is a plus, not a requirement. If you’ve supported teams across borders in-house, you’ll have a head start with a company that works across time zones and jurisdictions.
- Non-negotiable requirements
- Active member in good standing of a State Bar, and eligible to practice in the jurisdiction where you’re based.
- J.D. from a top-tier law school.
You’ll thrive as Legal Counsel, Employment if you:
- Are a sharp problem-solver with sound judgment and excellent written, verbal, and interpersonal communication. You can make complex legal topics clear and useful for the business.
- Think creatively and strategically on your feet. You stay steady under pressure, juggle complex workloads and shifting priorities across many stakeholders, and help teams move quickly with confidence while staying thoughtful about risk.
- Are a resourceful self-starter who is driven by results, finds a path where others see a barrier, and works with Webflow’s collaborative, innovative spirit. You hold yourself to high standards and strong ethics.
- Build trust with cross-functional partners across the Legal Department and the company, and be the kind of counsel teams want to bring in early.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Strategic Development
Position Overview
Sony Interactive Entertainment is entering an important new chapter in its evolution looking to expand business and identify future growth opportunities. This is a senior leadership position for an individual who combines exceptional strategic judgment with the ability to activate change across complex, highly accomplished organizations. The successful candidate will help SIE move beyond strategy as an annual planning exercise toward a continuous discipline of strategic choices, organizational alignment, experimentation, and measurable business outcomes.
Working directly within the Business Strategy team alongside senior leaders across PlayStation, this individual will build the frameworks, decision mechanisms, and leadership practices that enable executives to own the outcomes of the company's strategic evolution.
The central purpose of this role is not simply to develop strategy. It is to help the organization become better at continuously making, activating, and adapting strategic decisions.
Key Responsibilities
Activate PlayStation's Strategic Transformation
Translate PlayStation's long-range strategic direction into clear, actionable enterprise priorities that connect the company's existing strengths with future growth opportunities.
Help operationalize the strategic shifts defining PlayStation's evolution, including developing new value propositions, driving business model adaptation to new customers and opportunities and moving from periodic planning to continuous strategic adaptation.
Establish practical frameworks that clarify what SIE must preserve, evolve, and newly develop over the next three to five years.
Partner with functional executives to translate enterprise strategy into meaningful choices, commitments, and measurable outcomes within their organizations.
Identify structural, cultural, and operational barriers to transformation and help leadership teams address them.
Activate the strategy by embedding it within cross functional leaders to own it and adapt it as assumptions change.
Establish Continuous Strategic Planning and Adaptation
Build a strategy capability that operates throughout the year, responding to market shifts, emerging technologies, competitive developments, and organizational learning.
Design and implement a continuous strategy operating rhythm, connecting three-to-five-year ambitions with annual priorities, quarterly strategic reviews, and ongoing opportunity assessment.
Develop scenario-planning, strategic sensing, and portfolio-evaluation frameworks that allow leadership to anticipate change rather than simply respond to it.
Connect insights from product, commercial, finance, technology, studios, and external partners into an evolving view of PlayStation's future.
Create the right level of materials for decision-oriented executive forums and then orchestrate those important meetings to find emerging opportunities, challenge assumptions, and recommend adjustments to strategic priorities.
Build mechanisms for leaders to revisit investment assumptions and reallocate attention and resources as evidence changes.
Influence and Mobilize Cross-Functional Executive Leadership
Serve as a trusted strategic partner to senior leaders, bringing together different perspectives and enabling collective decisions on issues that transcend individual business units.
Build trusted relationships with VP- and SVP-level leaders across PlayStation and Sony Group.
Facilitate high-stakes strategic conversations involving competing priorities, resource constraints, and differing perspectives on the future.
Use rigorous analysis (both internal and external), commercial judgment, and compelling narratives to influence decisions without relying on formal authority.
Help executive teams move from conceptual agreement to explicit decisions, accountable ownership, and coordinated action.
Challenge established assumptions constructively while demonstrating respect for the achievements and operational realities of existing businesses.
Identify and resolve strategic misalignment before it becomes an impediment to execution.
Develop the Core / Explore Strategic Framework
Support the development of two distinct but interconnected operating models that allow PlayStation to maximize current business performance while investing in future opportunities.
Establish differentiated frameworks for evaluating core-business optimization and higher-uncertainty exploration initiatives.
Help define how future opportunities are identified, validated, incubated, prioritized, and transitioned into scaled operating businesses.
Partner with Finance and operating leaders to develop portfolio-level investment frameworks that balance near-term returns with longer-term strategic value.
Create transparent decision criteria for advancing, redirecting, or discontinuing strategic initiatives.
Ensure exploration activities are commercially grounded without subjecting early-stage opportunities to inappropriate mature-business performance expectations.
Support leadership in determining where shared capabilities, resources, and partnerships can accelerate both operating systems.
Strengthen Enterprise Strategy Execution and Organizational Capability
Create repeatable approaches that allow SIE leaders to turn strategic direction into coordinated organizational progress.
Develop executive-level strategy activation frameworks, including strategic outcome maps, decision rights, leadership commitments, and progress measures.
Partner with team members to create processes for translating strategic choices into functional priorities without creating unnecessary reporting or bureaucracy.
Facilitate leadership working sessions that resolve trade-offs and create durable ownership of agreed outcomes.
Build strategy toolkits and practical methodologies that functional teams can adopt independently.
Capture and institutionalize lessons from strategic initiatives, including successes, unsuccessful experiments, and changing market assumptions.
Introduce AI-enabled research, synthesis, scenario modeling, and knowledge-management capabilities that increase the speed and quality of strategic work.
Required Experience and Qualifications
The ideal candidate will bring 15+ years of progressive experience in enterprise strategy, business transformation, corporate development, strategic operations, or product leadership, including substantial experience influencing senior executives within complex global organizations.
A proven record of leading enterprise-wide strategic transformation, with tangible examples of changes adopted by business leaders and sustained beyond the initial initiative.
Deep experience influencing cross-functional leadership teams, particularly in situations involving ambiguous authority, competing priorities, and significant organizational complexity.
Demonstrated success designing and implementing strategic planning, portfolio management, or governance frameworks that improved actual business decisions.
Experience in technology platforms, gaming, digital entertainment, consumer ecosystems, or similarly dynamic industries.
Strong commercial and financial judgment, including the ability to evaluate investment trade-offs, growth opportunities, and long-range enterprise value.
Exceptional executive communication, facilitation, and strategic storytelling capabilities.
Experience navigating global organizations and multicultural leadership environments.
Demonstrated ability to use emerging AI and analytical capabilities to improve strategic effectiveness.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$275,000
—
$412,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the systems that power how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the infrastructure behind that effort: distributed training, RL rollout systems, the environments where models learn to use tools and complete complex legal workflows, and the internal systems the team uses to manage data, run evals, and launch and track training jobs. You’ll help decide what we build, what we adopt, and how the pieces fit together. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the stack.
We’re looking for research engineers who have built demanding ML or distributed systems, can debug across the stack, and want to work closely with researchers to make training faster, more reliable, and easier to iterate on.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Scale our post-training stack, supporting SFT and RL on leading open-weight models.
- Build distributed rollout infrastructure that coordinates model inference, tool execution, and collection of training experience for long-horizon tasks.
- Build the infrastructure for reproducible agent environments where models can interact with documents, tools, and external systems during training and evaluation.
- Own the performance and reliability of training runs, including GPU utilization, checkpointing, failure recovery, and observability.
- Identify and remove bottlenecks across training and inference to shorten the path from research idea to useful result.
- Build the internal tools and services the team runs on: training data management and versioning, running evals and browsing results, and launching and tracking training jobs and experiments.
- Integrate models into production, including serving, latency, cost, and online evaluation, so research reaches customers quickly and safely.
- Partner closely with researchers to turn experimental workflows into dependable systems while keeping room for rapid experimentation.
WHAT YOU HAVE
- Experience building ML infrastructure, distributed systems, or research tooling, with ownership of performance, reliability, and operation.
- Strong Python and generalist software engineering skills across backend services, data systems, and internal tools, with familiarity with PyTorch, JAX, or similar ML frameworks.
- Experience with distributed training or inference, including diagnosing performance bottlenecks and failures across the stack.
- Understanding of post-training workflows; experience with RL rollouts, agent environments, or sandboxed tool execution is a plus.
- Practical judgment about what to build versus adopt, and the ability to partner with researchers and ship quickly as needs evolve.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the systems that power how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the infrastructure behind that effort: distributed training, RL rollout systems, the environments where models learn to use tools and complete complex legal workflows, and the internal systems the team uses to manage data, run evals, and launch and track training jobs. You’ll help decide what we build, what we adopt, and how the pieces fit together. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the stack.
We’re looking for research engineers who have built demanding ML or distributed systems, can debug across the stack, and want to work closely with researchers to make training faster, more reliable, and easier to iterate on.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Scale our post-training stack, supporting SFT and RL on leading open-weight models.
- Build distributed rollout infrastructure that coordinates model inference, tool execution, and collection of training experience for long-horizon tasks.
- Build the infrastructure for reproducible agent environments where models can interact with documents, tools, and external systems during training and evaluation.
- Own the performance and reliability of training runs, including GPU utilization, checkpointing, failure recovery, and observability.
- Identify and remove bottlenecks across training and inference to shorten the path from research idea to useful result.
- Build the internal tools and services the team runs on: training data management and versioning, running evals and browsing results, and launching and tracking training jobs and experiments.
- Integrate models into production, including serving, latency, cost, and online evaluation, so research reaches customers quickly and safely.
- Partner closely with researchers to turn experimental workflows into dependable systems while keeping room for rapid experimentation.
WHAT YOU HAVE
- Experience building ML infrastructure, distributed systems, or research tooling, with ownership of performance, reliability, and operation.
- Strong Python and generalist software engineering skills across backend services, data systems, and internal tools, with familiarity with PyTorch, JAX, or similar ML frameworks.
- Experience with distributed training or inference, including diagnosing performance bottlenecks and failures across the stack.
- Understanding of post-training workflows; experience with RL rollouts, agent environments, or sandboxed tool execution is a plus.
- Practical judgment about what to build versus adopt, and the ability to partner with researchers and ship quickly as needs evolve.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the systems that power how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the infrastructure behind that effort: distributed training, RL rollout systems, the environments where models learn to use tools and complete complex legal workflows, and the internal systems the team uses to manage data, run evals, and launch and track training jobs. You’ll help decide what we build, what we adopt, and how the pieces fit together. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the stack.
We’re looking for research engineers who have built demanding ML or distributed systems, can debug across the stack, and want to work closely with researchers to make training faster, more reliable, and easier to iterate on.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Scale our post-training stack, supporting SFT and RL on leading open-weight models.
- Build distributed rollout infrastructure that coordinates model inference, tool execution, and collection of training experience for long-horizon tasks.
- Build the infrastructure for reproducible agent environments where models can interact with documents, tools, and external systems during training and evaluation.
- Own the performance and reliability of training runs, including GPU utilization, checkpointing, failure recovery, and observability.
- Identify and remove bottlenecks across training and inference to shorten the path from research idea to useful result.
- Build the internal tools and services the team runs on: training data management and versioning, running evals and browsing results, and launching and tracking training jobs and experiments.
- Integrate models into production, including serving, latency, cost, and online evaluation, so research reaches customers quickly and safely.
- Partner closely with researchers to turn experimental workflows into dependable systems while keeping room for rapid experimentation.
WHAT YOU HAVE
- Experience building ML infrastructure, distributed systems, or research tooling, with ownership of performance, reliability, and operation.
- Strong Python and generalist software engineering skills across backend services, data systems, and internal tools, with familiarity with PyTorch, JAX, or similar ML frameworks.
- Experience with distributed training or inference, including diagnosing performance bottlenecks and failures across the stack.
- Understanding of post-training workflows; experience with RL rollouts, agent environments, or sandboxed tool execution is a plus.
- Practical judgment about what to build versus adopt, and the ability to partner with researchers and ship quickly as needs evolve.
We are hiring for this role across multiple levels.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the systems that power how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the infrastructure behind that effort: distributed training, RL rollout systems, the environments where models learn to use tools and complete complex legal workflows, and the internal systems the team uses to manage data, run evals, and launch and track training jobs. You’ll help decide what we build, what we adopt, and how the pieces fit together. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the stack.
We’re looking for research engineers who have built demanding ML or distributed systems, can debug across the stack, and want to work closely with researchers to make training faster, more reliable, and easier to iterate on.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Scale our post-training stack, supporting SFT and RL on leading open-weight models.
- Build distributed rollout infrastructure that coordinates model inference, tool execution, and collection of training experience for long-horizon tasks.
- Build the infrastructure for reproducible agent environments where models can interact with documents, tools, and external systems during training and evaluation.
- Own the performance and reliability of training runs, including GPU utilization, checkpointing, failure recovery, and observability.
- Identify and remove bottlenecks across training and inference to shorten the path from research idea to useful result.
- Build the internal tools and services the team runs on: training data management and versioning, running evals and browsing results, and launching and tracking training jobs and experiments.
- Integrate models into production, including serving, latency, cost, and online evaluation, so research reaches customers quickly and safely.
- Partner closely with researchers to turn experimental workflows into dependable systems while keeping room for rapid experimentation.
WHAT YOU HAVE
- Experience building ML infrastructure, distributed systems, or research tooling, with ownership of performance, reliability, and operation.
- Strong Python and generalist software engineering skills across backend services, data systems, and internal tools, with familiarity with PyTorch, JAX, or similar ML frameworks.
- Experience with distributed training or inference, including diagnosing performance bottlenecks and failures across the stack.
- Understanding of post-training workflows; experience with RL rollouts, agent environments, or sandboxed tool execution is a plus.
- Practical judgment about what to build versus adopt, and the ability to partner with researchers and ship quickly as needs evolve.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the data and measurement systems that power our post-training, benchmarking, and agent capability efforts.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own synthetic data pipelines, evaluation design, the tasks and grading behind training environments, and the systems that turn feedback from domain experts into training signals and rewards. These are tasks where correctness often can’t be verified automatically, so defining and measuring quality is a core research challenge. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers who can build reliable data and evaluation systems, question what a metric actually tells us, and work closely with researchers and legal experts to turn model failures into measurable improvements.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Build synthetic data pipelines that generate, filter, and curate training and evaluation samples for complex legal reasoning and agentic workflows.
- Design evaluations and verifiers that reflect real legal work, calibrate them against expert judgment, and investigate where they fail.
- Build and maintain capability benchmarks like our Legal Agent Benchmark (LAB), along with product-focused evals that track how models perform on real customer workflows.
- Work with legal domain experts to define quality metrics, rubrics, and other grading mechanisms for training and evaluation.
- Own training and evaluation data quality, including provenance, coverage, and safeguards against contamination.
- Close the loop from product usage and customer feedback to new evaluations and training data, so models improve where customers need them most.
- Partner with researchers to investigate model failures, distinguish real gains from misleading metrics, and use findings to guide training and release decisions.
WHAT YOU HAVE
- Experience building data pipelines, ML evaluation systems, or experimentation tooling, with strong Python skills and ownership of production-quality code.
- A rigorous approach to measurement, including statistical reasoning, experimental design, and understanding when a metric can mislead.
- The ability to translate ambiguous goals or expert judgment into structured datasets, rubrics, and measurable criteria.
- Experience with synthetic data, LLM evaluations, automated raters, or preference data is a plus. Strong data and measurement engineering experience close to ML model development is valuable even without prior LLM work.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the data and measurement systems that power our post-training, benchmarking, and agent capability efforts.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own synthetic data pipelines, evaluation design, the tasks and grading behind training environments, and the systems that turn feedback from domain experts into training signals and rewards. These are tasks where correctness often can’t be verified automatically, so defining and measuring quality is a core research challenge. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers who can build reliable data and evaluation systems, question what a metric actually tells us, and work closely with researchers and legal experts to turn model failures into measurable improvements.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Build synthetic data pipelines that generate, filter, and curate training and evaluation samples for complex legal reasoning and agentic workflows.
- Design evaluations and verifiers that reflect real legal work, calibrate them against expert judgment, and investigate where they fail.
- Build and maintain capability benchmarks like our Legal Agent Benchmark (LAB), along with product-focused evals that track how models perform on real customer workflows.
- Work with legal domain experts to define quality metrics, rubrics, and other grading mechanisms for training and evaluation.
- Own training and evaluation data quality, including provenance, coverage, and safeguards against contamination.
- Close the loop from product usage and customer feedback to new evaluations and training data, so models improve where customers need them most.
- Partner with researchers to investigate model failures, distinguish real gains from misleading metrics, and use findings to guide training and release decisions.
WHAT YOU HAVE
- Experience building data pipelines, ML evaluation systems, or experimentation tooling, with strong Python skills and ownership of production-quality code.
- A rigorous approach to measurement, including statistical reasoning, experimental design, and understanding when a metric can mislead.
- The ability to translate ambiguous goals or expert judgment into structured datasets, rubrics, and measurable criteria.
- Experience with synthetic data, LLM evaluations, automated raters, or preference data is a plus. Strong data and measurement engineering experience close to ML model development is valuable even without prior LLM work.
We are hiring for this role across multiple levels.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the data and measurement systems that power our post-training, benchmarking, and agent capability efforts.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own synthetic data pipelines, evaluation design, the tasks and grading behind training environments, and the systems that turn feedback from domain experts into training signals and rewards. These are tasks where correctness often can’t be verified automatically, so defining and measuring quality is a core research challenge. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers who can build reliable data and evaluation systems, question what a metric actually tells us, and work closely with researchers and legal experts to turn model failures into measurable improvements.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Build synthetic data pipelines that generate, filter, and curate training and evaluation samples for complex legal reasoning and agentic workflows.
- Design evaluations and verifiers that reflect real legal work, calibrate them against expert judgment, and investigate where they fail.
- Build and maintain capability benchmarks like our Legal Agent Benchmark (LAB), along with product-focused evals that track how models perform on real customer workflows.
- Work with legal domain experts to define quality metrics, rubrics, and other grading mechanisms for training and evaluation.
- Own training and evaluation data quality, including provenance, coverage, and safeguards against contamination.
- Close the loop from product usage and customer feedback to new evaluations and training data, so models improve where customers need them most.
- Partner with researchers to investigate model failures, distinguish real gains from misleading metrics, and use findings to guide training and release decisions.
WHAT YOU HAVE
- Experience building data pipelines, ML evaluation systems, or experimentation tooling, with strong Python skills and ownership of production-quality code.
- A rigorous approach to measurement, including statistical reasoning, experimental design, and understanding when a metric can mislead.
- The ability to translate ambiguous goals or expert judgment into structured datasets, rubrics, and measurable criteria.
- Experience with synthetic data, LLM evaluations, automated raters, or preference data is a plus. Strong data and measurement engineering experience close to ML model development is valuable even without prior LLM work.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the data and measurement systems that power our post-training, benchmarking, and agent capability efforts.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own synthetic data pipelines, evaluation design, the tasks and grading behind training environments, and the systems that turn feedback from domain experts into training signals and rewards. These are tasks where correctness often can’t be verified automatically, so defining and measuring quality is a core research challenge. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers who can build reliable data and evaluation systems, question what a metric actually tells us, and work closely with researchers and legal experts to turn model failures into measurable improvements.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Build synthetic data pipelines that generate, filter, and curate training and evaluation samples for complex legal reasoning and agentic workflows.
- Design evaluations and verifiers that reflect real legal work, calibrate them against expert judgment, and investigate where they fail.
- Build and maintain capability benchmarks like our Legal Agent Benchmark (LAB), along with product-focused evals that track how models perform on real customer workflows.
- Work with legal domain experts to define quality metrics, rubrics, and other grading mechanisms for training and evaluation.
- Own training and evaluation data quality, including provenance, coverage, and safeguards against contamination.
- Close the loop from product usage and customer feedback to new evaluations and training data, so models improve where customers need them most.
- Partner with researchers to investigate model failures, distinguish real gains from misleading metrics, and use findings to guide training and release decisions.
WHAT YOU HAVE
- Experience building data pipelines, ML evaluation systems, or experimentation tooling, with strong Python skills and ownership of production-quality code.
- A rigorous approach to measurement, including statistical reasoning, experimental design, and understanding when a metric can mislead.
- The ability to translate ambiguous goals or expert judgment into structured datasets, rubrics, and measurable criteria.
- Experience with synthetic data, LLM evaluations, automated raters, or preference data is a plus. Strong data and measurement engineering experience close to ML model development is valuable even without prior LLM work.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll own how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the post-training recipe across SFT and RL, including reward design and verification for challenging, semi-verifiable legal tasks. You’ll help set the research direction and carry ideas from experiments through training runs to models used by customers. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers and scientists who have gotten training runs working at scale, are immersed in RL for language models, and want their work to reach users quickly.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Own and pursue a research agenda to improve model capability on long-horizon legal reasoning and agentic workflows.
- Design and run post-training experiments across SFT and RL, building on leading open-weight models.
- Develop reward functions and verifiers for semi-verifiable tasks, including rubrics, learned preference models, and expert preference data, and study where they break.
- Run and debug training at scale, addressing divergence, reward hacking, and instability.
- Build and use rigorous evals to track improvements and decide what ships.
- Design, implement, test, and debug code across our research stack.
WHAT YOU HAVE
- Hands-on experience post-training LLMs with SFT and RL, including preference optimization, and direct ownership of training runs and results.
- Deep ML fundamentals and experience getting distributed training runs working reliably.
- Strong engineering skills in Python, with production-quality code and end-to-end system ownership.
- Research experience in RL for language models or reward modeling, with the ability to move quickly from experiments to shipped improvements. Publications welcome, not required.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
seniorEnglewood Cliffs, NJ
Alpharetta, GA
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; Support a global workforce with legal counsel that works across borders, cultures, and time zones; If you’ve supported teams across borders in-house, you’ll have a head start with a company that works across time zones and jurisdictions