Вакансии

The garden3d Head of Technology has one mandate: everything we build works, holds up in production, and gets built the smartest way available to us. Working in close partnership with our founder & president Hugh Francis, this person sets the engineering standard, and builds the culture that holds it.

— Исходящие звонки по теплой базе с предложением продуктов; — Презентация клиентам акций, бонусов и новых предложений компании.

Разрабатывать и исследовать ML-модели для генерации изображений и визуализации интерьерных/строительных решений на основе товаров Лемана ПРО. Проектировать и реализовывать end-to-end пайплайны для PoC: от сбора и подготовки данных до обучения, оценки и демонстрации результатов.

• Promptlar, agent ish oqimlari (workflow) va vositalar bilan ishlash (tool / function calling) mantig'ini yaratish.

Чем предстоит заниматься Развивать Incident & Problem Management внедрять и развивать единый процесс управления инцидентами; формировать культуру postmortem-разборов без поиска виноватых;

What You Will Do Run a multi-motion coverage model Own named coverage: a small CSM team working a defined portfolio, driving stalled adoption, securing renewals, and stabilising at-risk relationships. Own the digital long tail: triggered outreach, one-to-many programs, self-serve enablement, a shared expansion queue, and clean hand-offs to Support.

About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. Shift: Monday-Friday 3-11:30p EST What You’ll Do: — Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change — Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design — Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach — Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members — Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels — Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps — Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action — Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed — Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes — Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You’ll Bring: — 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes — Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment) — Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure) — Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset — Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes — Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction — Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment — Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes — Strong telehealth competency, including comfort in conducting phone outreach and video calls — Reliable access to high-speed internet — Health coaching certification (NBC-HWC or ICF) is preferred, not required — Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required — Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required — Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required Salary and Benefits: The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Work Authorization and Location: This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. Benefits That Work For You: Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: — Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics — Whole-self care through wellness partnerships — Hybrid work, in office meals, and work together days — 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) — Annual professional development stipend and access to a personal career coach through Maven for Mavens — 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Equal Opportunity: Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Security: Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. Contact: For general and additional inquiries, please contact us at careers@mavenclinic.com.

Location: Austin Workplace: Remote We're hiring for a Recruiting Coordinator to help us keep hiring at Coder organized and welcoming. You'll keep scheduling running smoothly, generally support our Recruiting Team, and make sure candidates have a great experience throughout the interview process. You'll also help identify improvements that make hiring a better experience for everyone. This position is slated as contract-to-hire, and we’re looking for someone who is able to join us in our Austin office occasionally. WHAT YOU’LL DO HERE - Coordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved - Thoroughly document interview processes, interviewer roles, and other relevant details to help better prepare candidates and interviewers - Proactively identify opportunities to streamline coordination and improve the candidate and hiring team experience - Generally support day-to-day recruiting operations WHAT WE’RE LOOKING FOR - 1+ year(s) of experience in recruiting coordination, talent acquisition, HR, administrative support, or another similar role - Strong organization and attention to detail, with the ability to juggle competing priorities - Clear and friendly communication, both written and verbal - A candidate-first mindset and genuine interest in creating a positive experience for everyone involved in hiring - Experience using AI, an Applicant Tracking System (Ashby, Greenhouse, etc.), and standard web-based tools (Google Workspace or similar) BONUS TACOS IF YOU HAVE - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience using Ashby ATS - Prior experience at a quickly scaling technical startup - Interest in growing professionally into a full-cycle Recruiter ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Deliver AI observability capabilities end to end, from ingestion to in-product visualizations. Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Share what you learn about exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: 3+ years of software engineering experience. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $218,891 — $245,946 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Deliver AI observability capabilities end to end, from ingestion to in-product visualizations. Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Share what you learn about exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: 3+ years of software engineering experience. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $160,000 — $180,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations. Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Teach best practices for exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: Significant software engineering experience, with a record of shipping and owning features end to end. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working closely with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $250,000 — $280,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations. Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Teach best practices for exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: Significant software engineering experience, with a record of shipping and owning features end to end. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working closely with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $183,340 — $206,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp. You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. WHAT YOU'LL DO - Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution. - Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. - Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. WHAT YOU NEED - Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to talent development - Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders - Strong track record negotiating, structuring, and executing complex agreements - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability. - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. Great to Haves - Experience at a high-growth, top SaaS/AI startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: - A model and tool routing layer with built-in security and cost optimization - A familiar OpenAI-compatible interface and MCP server - Unified observability and policy enforcement - Auto-RAG, tool injection, session summarization, and more We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development. WHAT YOU’LL DO - Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x - Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production - Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership - Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end - Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on - Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence - Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example - Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next KEY PROBLEMS YOU’LL HELP SOLVE - Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on - Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale - Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on - Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find - Set the bar for developer experience through intuitive APIs and first-class observability WHO YOU ARE Required Qualifications - 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale - Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced - Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on - Fluency in Go and/or Rust - A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own - A strong product mindset, with real experience shaping technical direction rather than only executing against it - Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience BONUS QUALIFICATIONS - Prior experience with OpenAI, Anthropic, or similar LLM APIs - Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) - Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways - Understanding of OAuth 2.1, secret management, and cloud IAM systems - Experience with Kubernetes, Docker, and microservices architecture - A track record of setting technical standards that other teams or engineers went on to adopt WHY JOIN US? - Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software. - Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications. - Impact at scale: Your work will touch tens of thousands of developers building AI-first applications. - Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking. - Remote-first culture: Work from anywhere with a team that trusts and empowers you. Docker considers sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States Workplace: Remote You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here - Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform - Remove barriers to adoption so customers achieve their desired outcomes expediently - Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations - Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions - Oversee renewals and forecasting, ensuring timely, successful commitments - Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve - Monitor and report on customer health and usage - Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for - 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred - Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC - Hands-on experience with Salesforce and other industry-standard CS platforms - History of building strong relationships across executive, business, and technical stakeholders - Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams - Habit of staying current on industry trends, CS best practices, and the competitive landscape - Startup experience - High EQ with strong verbal communication and technical writing skills - Self‑motivated with a creative and analytical approach to problem-solving Bonus tacos if you have - Customer success or sales experience focused on developer tools - Renewal management experience - Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon) - Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor) ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Paris Workplace: Hybrid ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success. ROLE We're looking for a Legal Counsel, AdTech Transactions to join our Legal team. In this role, you'll own the contracts and legal questions across Voodoo's advertising activity: selling ad inventory in our apps, buying user acquisition at scale, and the ad network we are now launching to connect third-party publishers and advertisers. This position sits at the intersection of ad tech, commercial contracting, and data and privacy law, in a market where platform policies, ATT, GDPR, and consent frameworks change several times a year. Your work will directly shape how Voodoo monetizes its inventory, buys and measures user acquisition, grows its advertising network, and handles player data,while keeping us within legal and platform requirements and player expectations. Your main responsibilities : - Own ad tech transactions end-to-end for Voodoo's games and apps portfolio: draft, negotiate and close agreements with mediation platforms, ad networks, exchanges and SSPs on the sell side, and with ad networks, DSPs, direct advertisers and rewarded platforms on the buy side,including the incentive and rebate agreements (bonuses, UA credits, payment terms), that drive the commercial terms.. - Negotiate agreements with mobile measurement partners, attribution and analytics vendors, data providers and other partners - Advise on SDK integrations and data flows together with the Privacy team, so contracts match what the tech actually does - Build our advertising network's contract framework and advertising policies for third-party publishers, advertisers and programmatic partners; negotiate its infrastructure agreements and structure its commercial offers on the legal side - Manage partner disputes with networks, mediation platforms and other ad tech partners, including reporting discrepancies, invalid traffic (IVT) and compensation claims, from first analysis through negotiated resolution. - Track and apply platform policy changes and translate them into contract positions and business guidance - Collaborate cross-functionally with Monetization, UA, Ad Network, Publishing and other product teams, serving as a trusted legal partner who helps the business move with speed and confidence - Build scalable legal infrastructure-templates, playbooks, fallback positions, contract tooling - that allows the business to operate efficiently as volume grows PROFILE - 5-7 years of relevant legal experience, with meaningful time spent on ad tech and mobile/programmatic advertising, ideally in-house - Substantive familiarity with ad tech: you understand how mediation, in-app bidding, SDK-based data collection, attribution and device identifiers work at a technical level - not just a conceptual one - and you know who does what along the supply chain - Transactional experience: you've negotiated agreements with companies across the advertising ecosystem, ideally on both the publisher and advertiser side - Privacy law fluency: you handle the privacy side of a deal as comfortably as the commercial side - Industry standards: you know IAB terms and the TCF inside out - Risk tolerance and business judgment: you're comfortable making calls in the absence of perfect information, offering clear and concise risk framing that avoids unnecessary stalling of the business. You operate like a business partner, not outside counsel - Strong communication skills: you translate complex legal requirements into plain language for technical and non-technical stakeholders alike, and you're comfortable presenting your views succinctly and with confidence - Autonomy and initiative: you take ownership of your portfolio, identify problems before they escalate, and propose solutions rather than waiting to be directed - Master 2 in business law, IT/digital law or IP law from a French university or equivalent; avocat or in-house juriste profiles are equally welcome; an LL.M. or study abroad experience is a plus - Full professional English required BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE People Programs at Ramp builds the programs that shape how employees experience the company day to day; from someone's first week to the moments that define Ramp's culture company-wide. As Ramp scales, we need someone dedicated to building that function and taking our foundations to the next level. In this role, you'll own programs like onboarding, manager enablement, engagement surveys, and the company-wide culture and recognition programs that shape how Ramp works, to name a few. You'll work closely with People Business Partners, People Operations, and Comms to make these programs land and thrive. This work is high impact and high visibility. This is a hands-on, build-from-scratch role for someone with strong judgment who owns things fully. WHAT YOU'LL DO - Build your own roadmap by pulling signal from engagement survey results, PBP and manager input, and People Ops, then make the call on what to build, improve, delegate, or stop. - Own onboarding effectiveness — from pre-start through the first week — so every new hire's first experience of Ramp reflects how we work and our culture, partnering with People Ops and IT on day-to-day logistics - Own the performance review cycle's program design — timeline, tools, and the manager/employee experience — partnering with PBPs on calibration and outcomes - Build and own manager enablement as a standalone program: design the content, frameworks, and moments that help managers lead well, in partnership with PBPs on delivery - Conceive, build, and run company-wide culture-building programs, fully owning logistics and content end-to-end - Own recognition programming: how we surface and celebrate what's worth celebrating across the company and the rituals/milestones that make Ramp's culture tangible day to day - Own the biannual engagement survey: design, run, and work with People Business Partners to translate results into action - Be the trusted voice on what we should build in-house versus buy (tools, vendors, platforms) for people programs, grounded in judgment about what's worth the investment, not a default toward either WHAT YOU NEED - 5+ years owning people/culture programs end-to-end at a high-growth company - from ideation through hands-on execution - A builder's track record: you've created programming that didn't exist before, not adapted someone else's playbook - Strong facilitation and executive presence. You’re comfortable being the face of a program in front of the whole company, not just behind the scenes - Comfortable with data: you can read engagement survey results and program metrics and turn them into a point of view, not just a report - Proven ability to partner across functions (PBPs, Comms, Enablement, leadership) - First-principles thinker who can turn ambiguity into a scalable framework: you don't need a rule book, but you can build one when it's missing BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: Remote You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here - Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. - Remove barriers to adoption so customers achieve their desired outcomes expediently. - Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. - Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. - Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. - Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. - Oversee renewals and forecasting, ensuring timely, successful commitments. - Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. - Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. - Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for - 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion. - Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy. - Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps. - Hands-on experience with Salesforce and other industry-standard CS platforms. - History of building strong relationships across executive, business, and technical stakeholders. - Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams. - Habit of staying current on industry trends, CS best practices, and the competitive landscape. - Startup experience. - High EQ with strong verbal communication and technical writing skills. - Self-motivated with a creative and analytical approach to problem-solving. Bonus tacos if you have - Customer success or sales experience focused on developer tools. - Renewal management experience. - Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon). - Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor). - Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.