Location: UK - Office - London
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As the FSI Named Account Manager, you will be at the forefront of driving high-value growth across a portfolio of our most strategic Financial Services and Insurance customers and prospects in the UK. In 2026, “scanning for vulnerabilities” is a baseline commodity; your mission is to help the UK’s banks,
insurers, asset managers, payments providers, and market infrastructure firms transition from reactive patching to proactive Continuous Exposure Management (CEM), evidence operational resilience, and secure the emerging AI frontier.
You will own a defined set of named FSI accounts, driving complex platform adoption across retail and commercial banking (including major institutions such as HSBC and Barclays), investment banking and capital markets, insurance and reinsurance, wealth and asset management, payments, and fintech. By unifying risk data across IT, Cloud, Identity, and Operational Technology (OT) using the Tenable One platform, you will help CISOs, CIOs, CROs, and Heads of Operational Resilience materially reduce cyber risk to their customers, their markets, and their firms.
This role requires an owner mindset — someone who combines high activity levels, strong channel execution, and cross-functional orchestration to expand our install base, deepen strategic partnerships, and close transformational deals within regulated financial institutions.
Your Opportunity:
Strategic Named Account Ownership
: Develop and execute high-touch account plans across your named FSI accounts, targeting new logo acquisition and deep account expansion across banking, insurance, capital markets, asset and wealth management, payments, and fintech organizations.
The Power of Presence
: While we embrace modern hybrid working models, we believe trust in financial services is built in person. You will spend time in the field (up to 50% UK travel) at customer offices and operations centres, conducting executive briefings, leading strategic workshops, and building rapport with senior security, technology, and risk leaders face-to-face.
Channel & Ecosystem Leverage
: Capitalize on Tenable’s channel-first model and the procurement routes used by regulated financial institutions. Collaborate hand-in-hand with leading UK VARs, Global System Integrators (GSIs), consultancies, MSSPs, and cloud marketplaces to co-sell, build joint pipeline, and navigate vendor onboarding, third-party risk, and procurement processes.
Sell the “Platform & AI” Vision
: Lead consultative engagements centered around the Tenable One Exposure Management Platform, leveraging Tenable’s latest AI thought leadership — including securing frontier AI models — to help CISOs, CTOs, CROs, and finance/procurement leaders map attack paths and quantify cyber risk in business and financial terms.
Master Complex Infrastructures
: Help FSI organizations bridge the gap between legacy core banking and mainframe estates, cloud-native workloads, and operational technology across key domains including retail and commercial banking, capital markets, insurance, payments, and data centre and facilities environments.
Cross-Functional Orchestration
: Act as the conductor of your named accounts by orchestrating local and global support resources including dedicated Enterprise Sales Engineers, Business Development, Partner Managers, and Executive Sponsors.
Predictable Execution & Pipeline Hygiene
: Maintain pristine CRM hygiene (Salesforce, Clari) and apply strict operational discipline to deliver accurate, data-backed forecasting and pipeline analysis, including visibility of customer budget cycles, regulatory deadlines, and procurement timelines.
What We're Looking For:
Proven FSI Track Record:
7+ years of enterprise B2B SaaS experience, with a demonstrably successful track record of meeting/exceeding quota by closing complex, multi-year, 6- and 7-figure deals within UK financial services and insurance or the FSI cybersecurity market.
Network
: Extensive and established network of contacts across your target FSI accounts.
Sales Methodology Expertise
: Deep working knowledge and disciplined execution of structured enterprise sales frameworks, specifically MEDDPICC (or MEDDIC), to qualify, manage, and accelerate complex multi-stakeholder FSI deals.
Channel-First Mindset & Procurement Savvy
: Strong working relationships and proven co-selling success alongside UK tier-one cybersecurity channel partners, distributors, GSIs, and consultancies serving financial institutions, along with familiarity navigating bank and insurer vendor onboarding, third-party risk assessment, and procurement processes.
The “Exposure” & AI Mindset
: Strong understanding of modern cyber threats, Zero-Trust frameworks, cloud security, and the emerging risk landscape surrounding AI adoption in financial services.
High EQ & Strategic Relationship Building
: Excellent listening and communication skills with the diplomacy required to navigate complex, matrixed financial institutions and move from “vendor” to “trusted security partner.”
Field-Driven & Self-Motivated
: High energy and a passion for being in front of FSI clients and partners, willing to travel across the UK (50%+ of the time) to drive engagement.
Technical & Regulatory Agility
: Comfortable hosting business-outcome discussions with senior FSI stakeholders, while staying agile on the regulatory and policy drivers impacting UK financial services, such as PRA/FCA operational resilience requirements (important business services and impact tolerances), PRA SS2/21 outsourcing and third-party risk management, the UK Critical Third Parties regime, EU DORA for firms with EU operations, Bank of England CBEST threat-led testing, PCI DSS, SWIFT CSP, and UK GDPR.
Why Tenable in 2026?
Undisputed Market Leader
: Consistently named an Exposure Management leader by Gartner, IDC, and Forrester.
AI Thought Leadership
: Pioneering cybersecurity solutions that secure the new AI frontier, supported by strategic industry partnerships and AI-driven platform innovations.
Unmatched FSI Portfolio
: Work with a best-in-class product suite including Tenable One, Tenable Cloud Security, Identity Exposure, and our market-leading OT Security platform.
Tangible Real-World Impact
: Help secure the institutions that safeguard customers’ savings, payments, and insurance protection, and strengthen the resilience of the UK’s financial system.
#LI-JG1
#LI-Office
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Задачи:
— Внедрение продуктов у сотовых операторов и MVNO (B2B/B2G).
— Миграции клиентов и инфраструктуры.
— Интеграционные проекты с системами операторов.
— Доработки продуктов под требования заказчиков.
— Обсуждение и уточнение технических требований.
— Планирование работ.
— Планирование проектов: scope, декомпозиция, план-график.
— Управление сроками, бюджетом/трудозатратами и качеством.
— Риск-менеджмент: выявление, оценка, план митигации, эскалация.
— Координация в матрице: разработка, аналитика, QA, внедрение, техподдержка, внешние вендоры/субподрядчики.
— Коммуникация и переговоры с заказчиками и вендорами.
— Управление изменениями и договорными обязательствами в связке с account и product manager.
— Проектная документация и отчетность (планы, протоколы, статусы, реестры рисков/решений).
— Участие в оценке проектов и пресейле, оптимизации проектных процессов команды.
Требования:
— Планирование, администрирование и контроль (декомпозиция работ, сетевой график, критический путь, вехи, baseline).
— Управление рисками и проблемами (реестр рисков, план митигации, эскалация).
— Управление бюджетом / трудозатратами и оценка проектов.
— Понимание полного цикла разработки ПО по уровням разработки (от архитектуры и БД до WEB).
— Понимание принципов интеграции информационных систем (API, протоколы обмена, миграции данных).
— Телеком-домен: понимание терминологии, устройства сотовых сетей, архитектуры и инфраструктуры сотовых сетей, основных протоколов (SMPP, SS7, HTTP, Diameter и пр.).
— Английский язык на уровне С-1.
Location: Remote
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
Descriptif du poste :
En tant que
Business Development Manager
basé(e) à Nantes (CDD), vous jouerez un rôle essentiel dans l’expansion de Deliveroo en France. Rattaché(e) au Regional Sales Manager, vous rejoindrez une équipe ambitieuse et déterminée à accélérer notre croissance.
Vos principales responsabilités seront:
Prospecter et signer de nouveaux restaurateurs partenaires (téléphone & terrain).
Générer un volume d’appels quotidiens pour alimenter votre pipeline commercial.
Être présent sur le terrain au moins 3 jours par semaine pour développer votre zone.
Présenter et vendre l’offre Deliveroo en s’appuyant sur le script de vente interne et en adaptant votre discours à chaque interlocuteur.
Piloter les négociations commerciales de bout en bout et conclure efficacement les ventes.
Atteindre vos objectifs mensuels et assurer un suivi rigoureux dans le CRM.
Accompagner les partenaires après signature et reporter régulièrement votre activité a votre manager.
Profil recherché:
Bac+3 minimum ou expérience équivalente en vente.
Expérience confirmée en commerce, idéalement en B2B.
À l’aise avec la prospection terrain et le contact commerçant.
Excellent relationnel, sens de la négociation et du closing.
Autonome, organisé(e) et orienté(e) résultats.
Appétence pour l’univers de la restauration et de la foodtech.
Permis B obligatoire.
Ce que nous offrons :
Un salaire fixe attractif avec des commissions déplafonnées sur les ventes réalisées.
De réelles perspectives d'évolution au sein de l’équipe commerciale et plus largement dans l'entreprise.
Un environnement de travail stimulant et collaboratif, au cœur d’une entreprise en pleine croissance.
Télétravail hybride pour un meilleur équilibre entre autonomie et esprit d’équipe.
Une politique avantageuse pour les parents.
Un accès à WellPass à tarif préférentiel pour entretenir votre bien-être.
Les frais de livraison offerts sur Deliveroo+ pour profiter de nos meilleures offres.
Si vous êtes motivé(e), persévérant(e) et prêt(e) à relever de nouveaux défis au sein d’une équipe de vente dynamique et ambitieuse, postulez dès maintenant et participez à la croissance de Deliveroo !
Environnement de travail & avantages
Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste.
Diversité
Nous sommes convaincus qu'un excellent environnement de travail est celui qui reflète le monde dans lequel nous vivons dans toute sa diversité. Nous ne portons aucun jugement sur ce qui fait de vous la personne que vous êtes - que ce soit votre genre, votre race, votre sexualité, votre religion ou même une aversion secrète pour la coriandre!
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Требования:
— Наличие не менее 6 лет опыта в управлении продуктами, включая самостоятельное ведение продукта или значимого продуктового направления.
— Подтверждённый опыт запуска и развития цифровых продуктов.
— Опыт работы с B2C-маркетплейсами, сервисами бронирования, электронной коммерцией, FinTech или другими транзакционными платформами.
— Сильные навыки в области Product Discovery, продуктовой аналитики и приоритизации.
Важно:
— Контрактное оформление через юридическое лицо на Кипре.
О компании:
Международная AI-first платформа, объединяющая финансовые и потребительские сервисы.
В основе продукта — AI-агент, который помогает пользователям решать повседневные задачи через единый интерфейс.
Задачи:
— Управление активными кампаниями на платформах AppLovin, Mintegral, Unity, Bigo.
— Ежедневная оптимизация кампаний: ставки, таргетинги, креативы, bid-стратегии.
— Управление шести-семизначными бюджетами с фокусом на ROI и масштабирование.
— Глубокий анализ метрик по когортам: LTV, retention, ROAS, payback period.
— Построение собственных дашбордов и отчетов в Google Sheets для быстрого принятия решений.
— A/B тестирование гипотез на уровне кампаний, креативов, аудиторий.
— Тестирование новых платформ: Moloco, Liftoff, Vungle.
Требования:
— Опыт работы в User Acquisition от 3 лет.
— Практический опыт работы с In-App Ad Networks (AppLovin, Unity, Mintegral, Bigo и аналогичными).
— Уверенное владение Google Sheets: VLOOKUP, сводные таблицы, построение графиков.
— Опыт управления значительными рекламными бюджетами.
— Английский язык для работы с платформами и документацией.
Будет преимуществом:
— Опыт в mobile gaming (casual, puzzle-жанры).
— Знание Appsflyer или других MMP.
— Опыт работы с BI-инструментами (Metabase, Tableau, Looker).
— Понимание A/B тестирования и статистики.
Условия:
— Техника, обучение/курсы/конференции.
— Бонусная система и ивенты от компании, клубы по интересам, 13-я и 14-я зп.
Responsibilities:
— Lead the full execution, manage timelines and priorities for launches in the Georgian market.
— Oversee all project components including websites, marketing, and printed materials.
— Coordinate and synchronize cross-functional teams such as Tech, Sales, Marketing, Design, and Architecture.
Requirements:
— Minimum 1.5 years experience in Project/Product Management, Operations, or Coordination.
— Fluent English is mandatory; knowledge of Georgian and Russian is a strong advantage.
— Must be based in Dubai or have recent UAE experience and be ready for full-time office work.
— High adaptability and ability to manage fast-changing priorities.
Benefits:
— Visa and Medical Insurance provided.
— Modern office located in Dubai.
— Opportunities for career growth in a fast-paced international environment.
— Competitive fixed salary.
Candidates interested should send their CV to the email provided.
Задачи:
— Управление affiliate-маркетингом с фокусом на Индию в iGaming продукте.
Требования:
— Минимум 2 года опыта в affiliate-маркетинге в сфере iGaming.
— Обязательный опыт работы с рынком Индии.
— Наличие сильной базы партнёров и опыт самостоятельного привлечения партнёров.
— Опыт работы с Facebook и ASO, а также PPC, UAC и In-App.
— Владение английским языком на уровне не ниже B2.
Условия:
— Фиксированная зарплата плюс бонусы, условия согласовываются с финальным кандидатом.
— Удалённый формат работы.
— Возможность участия в конференциях после испытательного срока.
— Перспектива карьерного роста до позиции Team Lead.
Location: Paris, France; Bordeaux, France; Marseille, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE KEY ACCOUNT MANAGEMENT TEAM
Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+.
We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities).
Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds.
We move fast, with a lot of ownership, and are proud to tackle big problems!
⭐ IS IT YOU WE’RE LOOKING FOR?
As a Key Account Manager, you will:
- Handle a portfolio of strategic accounts in the Public Sector
- Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
- Proactively identify potential signals of dissatisfaction and implement solutions to answer them
- Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
- Analyze and present consumption reports to customers through business reviews
- Identify and execute out-of-the-box initiatives to engage our existing customers
- Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
- Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams
You would be a great fit at Alan if most of this sounds like you:
- You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- You have full working proficiency in French (excellent oral and written communication)
- You have at least advanced level in English
- You are experienced in dealing with very large organizations and potentially with unions
- You have the tact and empathy that make great negotiators
- You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency
- You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems
- You have great active listening skills and are a master in the art of crafting the right follow-up message
- You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market
- You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille.
It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have.
For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Bordeaux or Marseille.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Europe
Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.
Perfect for those who aim to:
Define and execute B2C product strategy, translating customer needs, market opportunities, and business objectives into a clear product vision and actionable roadmap;
Lead end-to-end launches of new products, features, and international market expansions (GEOs), from opportunity discovery and business case through delivery, go-to-market, and post-launch optimisation;
Own and develop the product portfolio, balancing growth, monetisation, customer experience, operational efficiency, and long-term strategic priorities;
Build, manage, and prioritise the product roadmap, making transparent trade-offs across customer impact, revenue potential, technical feasibility, risk, and time to market;
Define success metrics and KPIs; analyse product, funnel, retention, engagement, and business-performance data to identify opportunities and drive data-led decisions;
Partner closely with CRM, BI, Tech, Design, and commercial stakeholders to align priorities, ensure successful delivery, and accelerate sustainable growth;
Communicate strategy, roadmap progress, and business impact to senior leadership, using clear narratives and data-driven recommendations to secure alignment and buy-in.
Experience you’ll need to bring:
Proven experience as a Senior Product Manager within the B2C iGaming industry;
Hands-on experience launching new digital products from discovery and business case through delivery, go-to-market, and post-launch optimisation;
Strong track record of expanding products into new international GEOs and adapting product strategy to local market needs;
Expertise in developing product strategy, owning and evolving a product portfolio, and building and prioritising product roadmaps;
Strong analytical mindset with experience using product, funnel, retention, engagement, and business-performance metrics to make data-driven decisions;
Experience partnering closely with Marketing, CRM, BI, Tech, Design, and commercial stakeholders to deliver successful product outcomes;
English proficiency at Upper-Intermediate (B2) level or higher.
It's a perfect match if you have those personal features:
Strategic and commercially minded, with a strong focus on growth, customer value, and sustainable business impact;
Highly analytical and data-driven, able to turn complex insights into clear product decisions and priorities;
Proactive, ownership-driven, and comfortable operating in a fast-paced, ambiguous environment;
Strong communicator and influencer, able to align senior stakeholders and cross-functional teams around a shared vision;
Customer-centric, with a genuine interest in understanding user needs, behaviours, and pain points;
Collaborative and pragmatic, balancing ambitious goals with realistic execution and clear trade-offs;
Resilient and adaptable, with a growth mindset and willingness to challenge the status quo.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE KEY ACCOUNT MANAGEMENT TEAM
Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+.
We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities).
Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds.
We move fast, with a lot of ownership, and are proud to tackle big problems!
⭐ IS IT YOU WE’RE LOOKING FOR?
As a Key Account Manager, you will:
- Handle a portfolio of strategic accounts in the Public Sector
- Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
- Proactively identify potential signals of dissatisfaction and implement solutions to answer them
- Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
- Analyze and present consumption reports to customers through business reviews
- Identify and execute out-of-the-box initiatives to engage our existing customers
- Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
- Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams
You would be a great fit at Alan if most of this sounds like you:
- You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- You have full working proficiency in French (excellent oral and written communication)
- You have at least advanced level in English
- You are experienced in dealing with very large organizations and potentially with unions
- You have the tact and empathy that make great negotiators
- You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency
- You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems
- You have great active listening skills and are a master in the art of crafting the right follow-up message
- You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market
- You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille.
It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have.
For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Bordeaux or Marseille.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Компания в сфере FinTech и High-Risk ищет Key Account Manager для работы с уже сформированным портфелем из 20–30 активных мерчантов. Основная задача — развивать существующие отношения, увеличивать объемы трафика, расширять географию и платежные методы, а также запускать новые направления от согласования до получения первого трафика. В обязанности входит ведение переговоров по коммерческим условиям, контроль показателей эффективности маршрутов и участие в международных конференциях. Требуется опыт не менее двух лет в FinTech или High-Risk, включая минимум год на позиции KAM или AM в платежной сфере, знание экономики платежных маршрутов и умение проводить сложные переговоры. Необходим уровень английского не ниже B1 и готовность к релокации в Белград с полной отдачей работе. Предлагается работа с готовой клиентской базой, прозрачные KPI, оперативное принятие решений, командировки на профильные мероприятия и помощь с переездом.
Готовность к релокации в Белград и полной вовлеченности (без совмещения проектов); Поддержка с релокацией в Сербию при необходимости; #fintech #highrisk #payments #accountmanager #kam #belgrade #relocation #вакансия
Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
We are looking for an experienced Partnership Manager to join our Accountant Partnerships team in France, specifically focused on building and developing relationships with accounting firms and accountant networks.
The core purpose of this role is to turn accounting firms into long-term Alan partners and advocates. You will help them recommend Alan to their clients, improve their day-to-day experience with health insurance and payroll administration, and generate qualified business opportunities for Alan’s Sales teams.
The accountant ecosystem represents a significant growth opportunity for Alan. France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan’s existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners.
The team is now entering a new phase of development. We are hiring new Partnership Manager to help build a scalable, high-performing partner network and contribute to Alan’s ambition to make Accountant Partnerships a strategic growth channel.
Here is how your key outcomes will look like:
1. Build and grow a strong partner network: Identify, prioritise and develop relationships with high-potential accounting firms and networks.
2. Drive partnerships from discussion to activation: Lead partnership discussions, onboarding and launch, ensuring that Alan creates value for both accountants and their clients.
3. Activate partners and generate business opportunities: Build engagement plans, support partner enablement and work closely with Sales to turn recommendations into qualified opportunities.
4. Help scale the Accountant Partnerships model: Manage partner performance, share insights with internal teams and contribute to the development of scalable playbooks, tools and processes.
⭐ IS IT YOU WE’RE LOOKING FOR?
We’re looking for someone who combines strong partnership and commercial skills with the ability to build trusted relationships in a complex and evolving B2B ecosystem.
The ideal candidate will be comfortable managing partnerships from initial contact to activation and long-term development. They should enjoy working autonomously in an environment where there is still a lot to build.
You may be a great fit at Alan if you have/are:
- 5+ years of experience in partnerships, business development, account management or customer success in a B2B environment
- Experience managing partnerships throughout the full lifecycle, from prospecting and closing to activation and ongoing relationship management
- Experience managing a portfolio of partners, ideally in a fast-growing company
- Strong negotiation, communication, presentation and relationship-building skills
- A data-oriented mindset, with the ability to track performance and prioritise opportunities
- The ability to collaborate effectively with Sales, Marketing, Product, Data and Operations teams
- An entrepreneurial mindset, strong ownership and the ability to work autonomously
- Full professional fluency in French and professional fluency in English
Experience working directly with accounting firms, payroll providers, HR software or insurance companies would be a strong plus.
We are particularly interested in candidates who have experience with B2B distribution partnerships, where a third party recommends or distributes a solution to its own customers. Experience limited to technology integrations, co-marketing or visibility partnerships would be less relevant for this role.
For this opportunity, we are aiming to hire within the C0-D level https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.#LI-DNP
Responsibilities:
— Drive partner acquisition and business growth within the Partnerships Department of a regulated Forex / CFD brokerage.
Requirements:
— At least 3 years of experience in Business Development or Partnerships specifically in Forex / CFDs.
— Proven success in acquiring partners and managing relationships.
— Strong knowledge of the Forex / CFD industry and an established professional network.
— Excellent English communication and negotiation skills.
— Eligibility to work in Bulgaria without visa sponsorship.
Benefits:
— Competitive salary with performance-based bonuses.
— Private health and dental insurance.
— Opportunities for international business travel and career development.
— Work location in Bulgaria with on-site presence; remote work possible for exceptionally qualified candidates.
ГибридseniorLocation: Bulgaria | On-Site / Remote for exceptionally qualified candidates
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
We are looking for an experienced Partnership Manager to join our Accountant Partnerships team in France, specifically focused on building and developing relationships with accounting firms and accountant networks.
The core purpose of this role is to turn accounting firms into long-term Alan partners and advocates. You will help them recommend Alan to their clients, improve their day-to-day experience with health insurance and payroll administration, and generate qualified business opportunities for Alan’s Sales teams.
The accountant ecosystem represents a significant growth opportunity for Alan. France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan’s existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners.
The team is now entering a new phase of development. We are hiring new Partnership Manager to help build a scalable, high-performing partner network and contribute to Alan’s ambition to make Accountant Partnerships a strategic growth channel.
Here is how your key outcomes will look like:
1. Build and grow a strong partner network: Identify, prioritise and develop relationships with high-potential accounting firms and networks.
2. Drive partnerships from discussion to activation: Lead partnership discussions, onboarding and launch, ensuring that Alan creates value for both accountants and their clients.
3. Activate partners and generate business opportunities: Build engagement plans, support partner enablement and work closely with Sales to turn recommendations into qualified opportunities.
4. Help scale the Accountant Partnerships model: Manage partner performance, share insights with internal teams and contribute to the development of scalable playbooks, tools and processes.
⭐ IS IT YOU WE’RE LOOKING FOR?
We’re looking for someone who combines strong partnership and commercial skills with the ability to build trusted relationships in a complex and evolving B2B ecosystem.
The ideal candidate will be comfortable managing partnerships from initial contact to activation and long-term development. They should enjoy working autonomously in an environment where there is still a lot to build.
You may be a great fit at Alan if you have/are:
- 5+ years of experience in partnerships, business development, account management or customer success in a B2B environment
- Experience managing partnerships throughout the full lifecycle, from prospecting and closing to activation and ongoing relationship management
- Experience managing a portfolio of partners, ideally in a fast-growing company
- Strong negotiation, communication, presentation and relationship-building skills
- A data-oriented mindset, with the ability to track performance and prioritise opportunities
- The ability to collaborate effectively with Sales, Marketing, Product, Data and Operations teams
- An entrepreneurial mindset, strong ownership and the ability to work autonomously
- Full professional fluency in French and professional fluency in English
Experience working directly with accounting firms, payroll providers, HR software or insurance companies would be a strong plus.
We are particularly interested in candidates who have experience with B2B distribution partnerships, where a third party recommends or distributes a solution to its own customers. Experience limited to technology integrations, co-marketing or visibility partnerships would be less relevant for this role.
For this opportunity, we are aiming to hire within the C0-D level https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Задачи:
— Управление крупными IT-проектами по внедрению программного обеспечения, включая согласование требований, запуск и сдачу решения заказчику.
— Ведение плана проекта, контроль выполнения задач, обсуждение рисков и изменений с командой и заказчиком.
— Обсуждение технических вопросов с командой, постановка задач с понятными результатами и критериями приёмки, согласование сроков и отслеживание зависимостей между задачами.
— Интеграция корпоративных программных решений с системами заказчика.
— Работа над созданием единой цифровой платформы для мониторинга и управления операционной деятельностью крупной компании в сфере транспорта и логистики.
— Интеграция и обработка данных, повышение их качества, создание аналитических витрин и дашбордов.
— Взаимодействие с заказчиком на всех этапах: от проработки бизнес-требований и проектирования решения до внедрения и запуска в эксплуатацию.
Требования:
— Знание DMBoK будет преимуществом.
— Понимание ролей аналитиков, разработчиков, инженеров и тестировщиков.
Условия:
— Официальное трудоустройство согласно ТК РК.
— График работы 5/2, с 09:00 до 18:00.
Location: Seoul, South Korea
We are growing! We are currently looking to hire a
Country Manager South Korea - Luxury Customer Experience
for our Seoul office.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impacts.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
Role Overview:
As Country Manager for South Korea, you will be the senior local leader and will hold full accountability for the country’s P&L, commercial growth, client satisfaction, team performance, operational execution, and the quality and profitability of locally delivered projects.
Reporting to our CXG Chief Customer Officer, you will act as the main point of contact for all local matters and will have authority over a team of five people.
This is a hands-on leadership role. You will be expected to work closely with clients, local teams and our global teams, personally drive business development, make day-to-day operational decisions, and intervene directly when commercial or delivery performance requires support.
You will lead the South Korea team across Customer Success and Operations (in partnership with the Chief of Operational Excellence), ensuring clear priorities, effective collaboration, appropriate resourcing, and consistent execution.
What you will be doing:
1. Country Leadership, Team Management and Accountability
Lead the South Korea team with energy, clarity, empathy, and a strong sense of ownership.
Set clear responsibilities and decision-making authority across the local organization, while remaining close enough to the business to identify issues early and remove obstacles quickly.
Manage, coach, empower, and hold local team members accountable for their scope of work, and promote a consultative, solution-oriented and commercially proactive mindset.
Set clear individual and collective objectives, with a particular focus on client growth, project quality, operational excellence, profitability, and execution discipline.
Make timely resource and staffing decisions based on project requirements, commercial priorities, delivery risk, and the financial performance of the market.
Foster a positive, inclusive, collaborative, and performance-driven culture across the local team.
Ensure the South Korea team operates in full alignment with CXG’s global policies, processes, methodologies, quality standards, and ethical expectations.
2. Business Performance, P&L and Market Development
Define and execute the South Korea business plan in line with CXG’s regional and global strategy and the specific characteristics of the local market.
Own the full P&L of the South Korea business, with clear accountability for revenue, gross margin, operating expenses, cash collection, forecasting, and overall profitability.
Personally lead an ambitious and hands-on business development strategy, actively originating, pursuing, and converting new business opportunities rather than relying primarily on regionally or globally generated leads.
Develop and maintain a strong network of senior decision-makers in South Korea and establish CXG as a trusted strategic partner to both Korean and international brands.
Activate and expand local opportunities with international brands for which CXG already holds regional or global relationships, building the local trust and executive engagement required to generate additional business.
Identify and win new logos, including Korean premium and luxury brands, international brands operating in South Korea, and companies within CXG’s priority industries.
Develop CXG’s presence in priority sectors in South Korea, including luxury and premium retail, automotive, hospitality, and other relevant client ecosystems.
Build a healthy and diversified pipeline combining growth from existing accounts, new logos, new solutions, cross-practice opportunities, and multi-year engagements.
Balance short-term revenue generation with the development of sustainable, profitable client relationships and a strong long-term position for CXG in South Korea.
Establish clear local ownership of business development, ensuring that Customer Success Managers proactively generate qualified opportunities and expand their accounts.
Set and monitor clear commercial objectives and performance indicators for the local team, with named ownership and disciplined follow-up for each opportunity.
Track market performance and provide clear, consistent reporting to the Chief Customer Officer and other relevant global stakeholders.
Lead the annual budgeting and regular reforecasting processes, take corrective action when results deviate from plan, and ensure financial decisions support both growth and profitability.
Maintain a disciplined and transparent pipeline, with reliable forecasting, clear ownership of opportunities, realistic probabilities, and consistent follow-up through to conversion.
3. Project Delivery and Quality
Own the quality, timeliness, scope, and profitability of all locally delivered projects, ensuring that commitments made to clients are realistic and consistently met.
Oversee delivery governance, including project reviews, resource planning, quality controls, margin monitoring, risk identification, and clear escalation paths.
Review the performance of key or at-risk projects, challenge delivery plans when required, and intervene directly to resolve issues affecting quality, deadlines, client satisfaction, or profitability.
Act as the senior local escalation point for clients and ensure that concerns are addressed quickly, transparently, and with clear ownership.
Guide the team in designing impactful client solutions by leveraging CXG’s full range of practices, methodologies, data, and expertise.
Ensure that Customer Experience Evaluation and other measurement solutions provide a strong foundation for client relationships while systematically identifying opportunities to broaden and deepen those relationships.
Ensure that proposals and client conversations clearly articulate CXG’s differentiation: deep luxury and premium expertise, a global delivery model, proprietary experience data and benchmarks, an integrated view of customer and employee experience, and in-house teams in each market.
Promote CXG’s thought leadership, reputation, and visibility in the South Korean market.
Deliver impactful client presentations and ensure the team communicates with clear content, a confident and professional presence, and an engaging tone of voice.
4. Operational Governance and Office Management
Coordinate closely with regional and global Operations teams to ensure operational excellence, appropriate capacity, and effective development and engagement of the local evaluator community.
Oversee the overall management of the South Korea office and key administrative processes, including receivables, supplier and vendor coordination, office maintenance, and the timely payment of local bills and services.
Lead local workforce planning and support recruitment, onboarding, performance management, and succession needs to build the capabilities required by the business.
Requirements
What will you bring along:
Master’s degree or equivalent experience in Business Administration, Management, Marketing, or a related field.
Minimum 12 years of experience in consulting, customer experience, market research, retail, marketing, or sales, including significant responsibility for a local market, business unit, or client-facing operation.
Fluency in Korean and English, with the ability to influence senior stakeholders and lead complex client conversations in both languages.
Demonstrated accountability for a P&L, including revenue growth, margin management, budgeting, forecasting, cost control, and corrective action.
A strong track record of personally originating, developing, and winning new B2B business in South Korea, supported by a relevant network of senior local decision-makers.
Proven experience leading multidisciplinary teams and maintaining high standards of client service, project delivery, quality, and operational execution.
Deep understanding of the premium and luxury market and the business dynamics shaping client priorities.
Strong knowledge of the South Korean market, business culture, and local client expectations.
An established network within the luxury, premium retail, automotive, hospitality, consulting, or other relevant B2B sectors in South Korea.
Proven success in performance management, strategic planning, and hands-on execution.
Strong financial, commercial, operational, and strategic acumen.
A hands-on, resilient, and entrepreneurial leadership style, with the ability and willingness to move between strategy, sales, client management, project oversight, and operational problem-solving.
Effective and polished presentation skills, with a persuasive, diplomatic, and engaging communication style.
A strong consulting mindset, sound judgement, and the ability to make decisions and remain accountable for their commercial, operational, and people impact.
Why join us?
This is a strong opportunity for a driven and business-savvy leader to take full ownership of a country operation while remaining close to clients, teams, projects, and the market.
At CXG, you will be part of a global, multicultural, and mission-driven team. You’ll take on meaningful projects, develop impactful solutions, and work alongside passionate professionals who believe in shaping better customer and employee experiences.
We would love to hear from you if you are looking for a role with autonomy, accountability, influence, and the opportunity to build sustainable growth in South Korea.
Требования:
— Опыт Product Manager / Product Owner в страховании/ InsurTech.
— Понимание страхования жизни и бизнес-процессов страховых компаний.
— Опыт развития B2B-продуктов, страховых платформ или интеграционных решений.
— Умение самостоятельно прорабатывать продуктовую логику и переводить бизнес-задачи в требования для разработки.
— Системное мышление, самостоятельность и готовность глубоко погружаться в продукт.
— Особый интерес представляет опыт с страховыми B2B-платформами и агрегаторами, продуктовыми фабриками и конструкторами страховых продуктов, развитием партнёрских кабинетов, API и B2B2C-решений.
Локация: Москва, удалённо или гибрид с возможностью очных встреч с командой и партнёрами.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes.
Reporting to the Director, Success, this role supports Alpaca's B2B brokerage and crypto offerings, helping customers launch and scale US securities and crypto trading applications worldwide.
We're looking for someone who brings hands-on experience in the brokerage, crypto exchange, or trading-platform industry and understands the unique operational, regulatory, and technical challenges of supporting customers in financial markets.
Things You Get To Do:
Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle
Ensure customer satisfaction, retention, and success
Manage escalations, internally and externally, with a focus on customer empathy
Maintain regular contact with customers to understand their business priorities, monitor their progress toward achieving key results, and continually identify and mitigate risks (relationship, commercial, etc.)
Work with partners to accurately forecast growth and identify and monitor progress toward shared goals
Drive adoption of Alpaca features (new and existing) among our Live Partners
Identify and disseminate best practices and pitfalls
Represent the partner internally across multiple groups, including Marketing, Product, and Operations
Maintain positive relationships, internally and externally, to drive overall success and overcome obstacles
Provide internal communication and reporting on overall account status, health, and risk
Develop a success strategy for ensuring customer success
Identify areas and consider solutions for improvement and optimization within Alpaca
Deliver QBRs and executive reports that align customer goals with platform outcomes
Serve as a trusted advisor to customers’ leadership teams, aligning Alpaca capabilities with their go-to-market strategy
Own the full customer lifecycle post-signature, including onboarding, activation, expansion, and renewal
Collaborate cross-functionally with Product, Sales, and our Broker-Dealer to leverage process understanding, champion partner needs, and influence roadmap priorities
Perform ad-hoc duties and responsibilities as assigned
Who You Are (Must-Haves):
4–6 years of experience in a customer success role managing customer relationships
Direct professional experience working at a brokerage, broker-dealer, crypto exchange, or trading platform
Hands-on understanding of brokerage or crypto trading operations, including customer onboarding, account funding, trading workflows, and the operational or compliance challenges associated with financial markets
Comfortable working US hours (ET) in a remote setup
Understanding of and experience with key technology concepts, such as SaaS and APIs
FinTech experience, especially within the broker-dealer business
Experience working with both large and small companies
A dedicated interest in Alpaca's mission to enable financial services access to everyone on the planet
Ability to work remotely and independently and to self-manage time and obligations
Flexibility to jump in where and when needed to help drive Alpaca's growth
Desire to learn
Ability to manage customer relationships across companies of various sizes
A team player who thrives on ownership, transparency, and being relentlessly partner-first. We move fast, support each other, and aim to grow together.
Who You Might Be (Nice-to-Haves):
Experience supporting B2B brokerage-as-a-service, embedded investing, or trading API platforms
Familiarity with US securities brokerage infrastructure, including clearing, custody, settlement, and broker-dealer compliance.
Experience supporting API integrations or technical onboarding for trading applications.
Experience working with international B2B clients or fintech partners launching financial products across multiple markets.
Experience managing institutional trading customers or strategic fintech partnerships.
Startup mindset suited to a fast-paced, high-growth environment.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
УдалённоWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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