Location: Office Based - Toronto, Canada
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Location:
This is an office based role.
We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.
We are hiring a MAAS Systems Engineer to focus on building tooling to increase data center operational efficiency. As a MAAS Systems Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll write and use software that deploys and configures servers and network switches, and solve difficult design problems related to doing this well and fast at scale. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. This role is a combination of software engineering focusing on reliable automated hardware commissioning and deployment, as well as testing, troubleshooting and experimentation focusing on improving reliability and performance of our software. You don't need to be an expert in all of these areas, but you need to be a good software engineer who is curious about complex distributed systems to succeed in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity.
This role entails
Use your Python development skills to develop the Metal as a Service (MAAS) software to work with a large variety of server and network hardware.
Actively expand MAAS functionality by creating integrations with testing and scheduling software such as Testflinger.
Contribute improvements and fixes to Testflinger.
Remotely operate a fully automated server lab with the latest server and network silicon from leading vendors, making sure it remains available to other teams.
Improve and extend hardware and network monitoring through automation.
Collaborate with other MAAS engineers, as well as data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.
What we are looking for in you
STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
Curiosity to find out why some systems misbehave, and drive to figure out how to make them behave
Python programming experience
Linux Administration experience
Ability to communicate clearly and effectively in English
Ability to work with a globally distributed team of passionate engineers
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Mix of Rack and Virtual systems experience
Troubleshooting skills
Systematic approach to testing
Love for performance engineering
Data centre operations experience
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-hybrid
Location: Office Based - Toronto, Canada
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Location:
This is an office based role.
We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.
We are hiring a Data Center Infrastructure Engineer to build and maintain MAAS test labs. As a Data Center Infrastructure Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll use software that deploys and configures servers and network switches to operate the data centre and update its configuration, make sure the hardware and cabling is perfectly organised and inventoried, handle hardware deliveries and their onboarding and commissioning. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. We run our data centres using software-driven operations, and you need to be familiar with Python software development to be effective in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity.
The role entails
Operate a fully automated server lab with the latest server and network silicon from leading vendors, remotely and while on-site, making sure it remains available to other teams.
Maintain accurate inventory and layout of the hardware in the data centre.
Receive, install and configure new hardware.
Actively exercise MAAS functionality by using integrations with testing and scheduling software such as Testflinger. Report issues and assist in troubleshooting.
Use your Python development skills to enhance software-driven operations of the data centre.
Improve and extend hardware and network monitoring through automation.
Collaborate with other MAAS engineers, other data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.
What we are looking for in you
STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
Excellent organisational skills
Attention to detail
Data centre experience
Linux Administration experience
Python programming experience
Ability to communicate clearly and effectively in English
Ability to work with a globally distributed team of passionate engineers
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Troubleshooting skills
Systematic approach to testing
Love for performance engineering
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-hybrid
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The Canonical MAAS team is responsible for delivering our
Metal As A Service
hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get it there. MAAS is a rapidly evolving software stack written in Python and Go, and we are looking for experienced software engineers who understand performance at scale, networking, storage and usability.
Applicants should be passionate about the future of Ubuntu and be able to show technical leadership with a globally distributed team of engineers who share that passion. This position requires international travel several times a year.
This role entails
Develop MAAS core components and features to make MAAS the #1 bare metal cloud system.
Shape the architecture of MAAS to make it simpler, faster and easier to use.
Collaborate with other teams to ensure MAAS works well with other tools and is released on time.
Contribute your improvements to our continuous integration environment, tests and practices, to maintain fast feedback and good test coverage.
Contribute to documentation of current and existing features, making it world-class resource for Data Centre operators and users.
Provide technical communication and collaboration with other teams where appropriate.
Take personal ownership of problems and drive them to solutions.
Travel internationally
a few times a year to meet and collaborate with your and other teams.
What we are looking for in you
Passionate about open source software, Linux, and Data Centre automation
Solid track record of professional software development experience in Python, Go for back-end roles, or TypeScript, React for front-end roles.
Capacity to learn quickly about new systems and techniques
Excellent logic, problem solving, and troubleshooting skills
Strong English language communication skills - both written and verbal
Experience with Linux server technologies, including but not limited to Virtualization (KVM), Containers (LXC), etc.
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
Knowledge of network technologies, including PXE, DHCP, TFTP, DNS, NTP
Some experience with Baseboard Management Controllers and Protocols (Redfish, IPMI, AMT and others)
Strong experience with networking, storage technologies and Cloud hosting and infrastructure.
Ideally, experience of large-scale physical server provisioning and automation, including rapid deployment, configuration, management and service orchestration.
Familiarity with some of the open source development tools and methodologies used in creation of several Ubuntu projects (MAAS, Juju, Ubuntu Server, LXD, Ubuntu Core), such as Launchpad, Debian packaging tools (APT, dpkg) and snapcraft.
An exceptional academic track record from both high school and preferably university.
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
This is an opportunity to shape the future of cloud networking user experience at Canonical, the company behind Ubuntu. We're looking for an exceptional Staff Design Engineer who can make complex networking infrastructure intuitive, powerful, and delightful for developers and operations teams working in cloud environments.
As a Staff Design Engineer, you'll define the UX vision for how users interact with networking across our cloud portfolio—from MAAS to MicroCloud and Ubuntu Server networking. You'll work on challenges like visualizing network topologies, designing intuitive configuration interfaces, and creating experiences that make infrastructure manageable at scale.
This role sits in the design team reporting to the Infrastructure design manager and is expected to have a company-wide impact.
Location:
This role will be based remotely in the EMEA region.
The role entails
Defining and driving the UX strategy for cloud networking products across Canonical's portfolio
Designing intuitive interfaces for highly complex networking concepts that rethink VPCs, subnets, routing tables, security groups, load balancers, and network observability
Creating and evolving design systems and patterns that scale across multiple products and platforms
Conducting user research with DevOps engineers, network administrators, SREs, and cloud architects to understand their workflows, pain points, and mental models
Building prototypes and high-fidelity designs using Figma or similar tools
Creating experiences for network troubleshooting, monitoring, and observability
Working on both GUI and terminal-based user experiences, understanding that our users span from UI to CLI preferences
Mentoring designers and contribute to design culture across Canonical
Owning one of our working groups to enable Canonical design’s horizontal efforts
What we are looking for in you
Exceptional academic track record from both high school and university
Bachelor’s or equivalent in User Experience, Design, or STEM or a compelling narrative about your alternative chosen path
8+ years of experience in product design, UX design, or interaction design, with a strong portfolio of B2B/enterprise products
Solid understanding of cloud computing and networking fundamentals, experience designing for developers and operations teams, and their workflows
Strong information architecture skills and can organize complex systems into clear, navigable structures
Experienced in user research methodologies and can translate findings into actionable design decisions
Excellent communication skills and can articulate design rationale to both technical and non-technical audiences
Self-motivated, organized, and comfortable working in a distributed, remote-first environment
Knowledge and passion for the intersection of user experience, technology and design
Commitment to continuous learning and improvement - curious, flexible, scientific
Result-oriented with a drive to finish work and celebrate success
Ability to travel internationally twice a year, for company events up to two weeks long
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - APAC
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following motions:
Mass - small and medium businesses starting their journey with Canonical
Focus - strategic and Enterprise customers
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Digital), including our Store customers, through campaign management and customer requests.
Location: This role will be based remotely in the APAC region.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for:
Native Japanese level required with excellent command of English, both mandatory
Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer requests.
Location: This role will be based remotely in the EMEA region.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for:
Native French level required with excellent command of English
Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
Location:
This role will be based remotely.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs is a big plus!
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone.
This role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
Facilitate collaboration and resolve conflicts within your team and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Proven experience in managing and mentoring product managers or cross-functional teams
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Experience in managing distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a UX Designer for Infrastructure to work with the exceptional engineering teams at Canonical, creating open-source tools that are used to build clouds and manage clusters of compute globally.
Our design team is on a mission to turn complex, open-source software into efficient, intuitive products that can change how complex systems are built and what open source is capable of for enterprise IT. We are looking for a talented and technically oriented user experience designer, who shares our ambitions.
This role sits in the design team reporting to the Infrastructure design manager.
Location:
This role will be based remotely in the EMEA region.
The role entails
Building tools that enable everyone to build their own cloud experiences (MAAS, LXD, MicroCloud and Canonical k8s)
Collaborating with product managers and engineers to shape the future of the Data Center: Self-sovereign Clouds
Supporting deeply complex products with the process of design and UX heuristics
Working to evolve and evangelise design systems that drive consistency and efficiency
Understanding the broader scope of your work and its numerous interconnected constraints
Supporting one of our working groups to enable Canonical design’s horizontal efforts
What we are looking for in you
Exceptional academic track record from both high school and university
Bachelor’s or equivalent in User Experience, Design, or STEM or a compelling narrative about your alternative chosen path
Excitement about building things and working with real hardware
Knowledge and passion for user experience, technology and design
Commitment to continuous learning and improvement - curious, flexible, scientific
Result-oriented with a drive to finish work and celebrate success
Confidence in user research practices
Engagement with the latest design research and innovation
Ability to travel internationally twice a year, for company events up to two weeks long
UX designers should be excellent communicators who are at ease working with a complex mix of engineers, designers and executives. They represent us at cross-functional company meetings and must present their design position with clarity and precision. They should be confident and excited to take on complex design challenges. They should also be able to connect their design leadership to the strategic vision of the company.
Read more about the design team
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
The role of a Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.
This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.
Location:
This role will be based remotely worldwide.
What your day will look like
A strong focus on supporting customers by finding solutions to ticket requests.
Enrich documentation about problem solving, Q&A, onboarding materials.
Drive campaigns targeting multiple customers through digital touch-points and activities.
Identify high potential as well as high risk customers from newly onboarded users or customers
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Engage with your portfolio of customers to ensure risk identification
Collect feedback from customers and format them for review by the product team
What we are looking for in you
Customer-facing experience
An empathetic individual with a natural drive to help others
Passion for technology, infrastructure and Ubuntu in particular is a must
Excellent presentation skills
Strong organisational skills, ability to structure and constantly update documentation
A team player capable of interacting with all departments internally
Additional skills that you might also bring
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for IAM (Identity and Access Management)
to
build high-performing Go and Python services and secure identity and access management solutions that will be used across all company products. From
Ubuntu One SSO
to
Juju
,
LXD
and
MAAS
your team will define the way Canonical users, clients and community members access their favorite open source applications.
This is an opportunity for a software engineering manager with a passion for distributed systems operations to help us transform the future of identity management at Canonical. Experience in the identity and access management (IAM) field is desirable but not required. You will work with upstream open source projects, alongside internal teams to deliver high quality software that can be deployed on bare metal, public cloud and Kubernetes.
As the identity team engineering manager you will bring significant software development experience, Kubernetes knowledge and a keen eye for software design, performance and security. You will be responsible for working with product management to define the technical vision for the products, managing the team backlog, reviewing code and coaching younger team members.
You will also be involved in all the aspects of the software development process: you will design software, write high-quality code and tests, provide insightful code reviews, write documentation and help to troubleshoot issues.
In addition to the engineering behind the project itself, you'll have the chance to work with industry-leading teams inside Canonical, ensuring your work is backed by rock-solid data stores, and highly observable using our Kubernetes-based Observability stack. You'll work with broader open source communities, participating in "hackfest" events, webinars and conferences.
Location:
This role will be based remotely in the EMEA or AMER regions.
What we are looking for in you
Proven experience hiring and leading a high performance software engineering team
Experience with Go and Python software development
Ability to design and implement complex, distributed system
Experience working with container technology and Kubernetes
Strong understanding of software/infrastructure security and performance
Experience designing and/or operating large scale distributed systems
Knowledge of identity and access management technologies and standards is desirable but not essential
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Ability to travel internationally twice a year for company events up to two weeks long
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
ОфисOffice Based - Toronto, Canada
Зарплата не указана
УдалённоseniorHome Based - Americas; Home based - EMEA
Зарплата не указана
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