The Hospital Inpatient Coder III uses clinical coding knowledge based on the Official Coding Conventions guidelines and AHA Coding Clinic, to assign ICD-9 and/or ICD-10 codes to the highest level of accuracy for each inpatient encounter. Works closely with physicians, clinical documentation improvement specialist, quality, and patient finance staff.
Location: London, United Kingdom
Workplace: onsite
Are you an experienced academic leader with a passion for hospitality education and student success?
London College of Contemporary Arts (LCCA) is seeking an exceptional Course Director – Hospitality, Event Management & Leadership to lead and develop our undergraduate programmes. You will help ensure that students receive an outstanding educational experience and are prepared for successful careers across the hospitality, tourism and events sectors.
This is an opportunity to influence curriculum innovation, lead talented academic teams and build meaningful industry connections that enhance the student experience.
About LCCA
London College of Contemporary Arts (LCCA) is a specialist higher education institution in the heart of London, offering career-focused programmes across business, hospitality and the creative industries. As part of Global University Systems (GUS), we are committed to transforming lives through education and creating learning experiences that are innovative, practical and industry relevant.
At LCCA, collaboration, creativity and innovation are valued. Our academic community is passionate about supporting students to achieve their ambitions while continually developing their own professional practice.
About the Role
As Course Director – Hospitality, Event Management & Leadership, you will provide academic leadership across the Hospitality Management, Hospitality Management & Leadership, and Hospitality and Event Management degree programmes, overseeing curriculum development, academic quality, student outcomes and staff performance.
You will play a pivotal role in ensuring an exceptional student experience, driving engagement, retention, progression and graduate outcomes while maintaining strong links with industry to keep the curriculum relevant and future-focused.
This role combines strategic leadership with hands-on academic and operational involvement. The successful candidate will maintain an active teaching presence of approximately six hours per week each term, ensuring close engagement with students and academic delivery.
Key Responsibilities
Provide academic leadership across the Hospitality Management and Hospitality Management & Leadership programmes.
Lead curriculum design, development and enhancement to ensure programmes remain innovative and industry focused.
Manage and develop a team of approximately 20 academic colleagues, including Subject Leads, Lecturers and Hourly Paid Lecturers.
Drive student engagement, retention, attainment, completion and progression outcomes.
Oversee assessment, quality assurance, annual monitoring and examination board processes.
Build and maintain strong relationships with employers, industry partners and professional bodies.
Support staff recruitment, development and performance management.
Lead course committee meetings and contribute to wider institutional initiatives relating to teaching, learning and student success.
Engage in scholarly activity, research and/or professional practice to ensure programmes remain aligned with sector developments.
Programmes operate across a range of teaching patterns, including daytime, evening and weekend delivery. The successful candidate will be comfortable supporting flexible modes of study and ensuring a consistent student experience across all delivery patterns.
What We're Looking For
Essential
Relevant undergraduate degree and postgraduate qualification, or equivalent professional experience.
Significant experience teaching within Higher Education.
Experience leading academic programmes and managing academic teams.
Strong understanding of curriculum design, assessment and quality assurance processes.
Experience within Hospitality, Tourism, Events or closely related disciplines.
A commitment to delivering an outstanding student experience and promoting inclusive learning practices.
Excellent leadership, communication and stakeholder management skills.
Desirable
Fellowship, or higher, of Advance HE.
Doctoral qualification or equivalent scholarly profile.
Evidence of research, knowledge exchange or professional practice that contributes to the advancement of the discipline.
Established industry and employer networks within hospitality, tourism or events.
Why Join LCCA?
This is an outstanding opportunity for a Course Director, Programme Leader, Subject Lead, Head of Department or Associate Dean looking to take ownership of a thriving portfolio and shape the future of hospitality education within a growing specialist institution.
· Competitive salary of £55,000 - £65,000.
· Hybrid working pattern with one working day from home each week.
· The opportunity to lead and influence a high-profile academic portfolio.
· A collaborative and supportive academic environment.
· Professional development and career progression opportunities.
· The chance to build strong industry partnerships and shape graduate employability.
· The opportunity to make a lasting impact on student outcomes and success.
Apply Now If You...
· Have experience leading Higher Education programmes within Hospitality, Tourism or related disciplines.
· Have successfully managed and developed academic teams.
· Are passionate about curriculum innovation and student success.
· Understand the importance of retention, progression and graduate outcomes.
· Enjoy building industry partnerships that enhance learning and employability.
· Want to play a leading role in shaping the next generation of hospitality professionals.
Diversity & Inclusion
LCCA is committed to creating an inclusive learning and working environment where everyone feels valued, respected and empowered to succeed. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Collegedivisionrecruitment@gus.global
Right to Work
Applicants must have the right to work in the UK. LCCA is not currently a licensed visa sponsor for this position.
Ready to Lead the Future of Hospitality Education?
If you're an ambitious academic leader who is passionate about student success, academic quality and industry engagement, we'd love to hear from you.
Apply today and help shape the future of Hospitality Management & Leadership education at LCCA.
ОфисLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community
Location: London, United Kingdom
Workplace: onsite
Shape the Future of Hospitality and Event Management Education
Are you an experienced Higher Education academic with a passion for hospitality, events and developing the next generation of industry professionals?
The London College of Contemporary Arts (LCCA) is looking for a Subject Lead in Hospitality and Event Management to provide academic leadership across our Hospitality and Event Management provision.
About the Role
As Subject Lead, you will provide academic leadership and oversight for Hospitality and Event Management, driving excellence across teaching, learning, assessment, curriculum development and quality assurance.
Working collaboratively with Course Directors, lecturers, academic colleagues and professional services teams, you will help ensure our programme remain academically rigorous, inclusive, industry-relevant and focused on positive student outcomes.
What You'll Be Doing
Provide academic leadership across Hospitality and Event Management programme and modules.
Lead curriculum planning, development, review and enhancement.
Deliver engaging, high-quality teaching across undergraduate Levels 4-6.
Monitor student engagement, retention, progression and achievement and contribute to initiatives that improve student success.
Lead and contribute to quality assurance, moderation, assessment and academic standards.
Embed employability, professional skills and contemporary industry practice within the curriculum.
About You
We're looking for an experienced academic who combines strong subject knowledge with a genuine commitment to academic quality, student success and industry-connected education.
Essential Requirements
A Master's degree in Hospitality Management or a closely related discipline.
A recognised teaching qualification, such as a PGCert in Higher Education or equivalent.
At least two years' UK Higher Education teaching experience.
Experience teaching across Levels 4-6.
Experience of curriculum development and module leadership.
Experience of quality assurance and academic governance processes.
Strong leadership, communication and interpersonal skills.
A commitment to inclusive teaching, equality, diversity and student success.
Desirable Requirements
A PhD or professional doctorate,
Fellowship of Advance HE (FHEA), relevant hospitality or events industry experience, and
Evidence of research or scholarly activity would be advantageous.
Working Pattern
This is a full-time role based at our Tower Hill and Aldgate campuses in London.
As LCCA operates seven days a week, evening and weekend working will be required on a rota basis.
Why Join LCCA?
You'll have opportunities to develop your academic leadership, contribute to curriculum innovation, strengthen your scholarly practice and build industry partnerships.
We offer professional development, pension, annual leave, wellbeing support, employee benefits and career progression opportunities.
Our Approach
LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
We are committed to providing reasonable adjustments for candidates who require support during the recruitment process.
Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
to discuss any adjustments you may need.
Additional Information
Applicants must have the right to work in the UK.
Please note that LCCA is unable to provide visa sponsorship for this position.
We are committed to creating an inclusive environment where colleagues and students are valued and supported, and to providing adjustments for applicants who may require support during the recruitment process.
Apply Now
If you're passionate about Hospitality and Event Management education and ready to take the next step in your academic leadership career, we'd love to hear from you.
Apply now and help us shape the next generation of hospitality and events professionals at LCCA.
Location: London, United Kingdom
Workplace: onsite
Job Overview
Bring your hospitality and events expertise into the classroom and help students prepare for their professional careers.
London College of Contemporary Arts (LCCA) is recruiting a Lecturer in Hospitality and Event Management in London. This full-time, permanent higher education role involves undergraduate teaching across Levels 4 to 6 in Hospitality Management and Event Management. You will combine academic knowledge with industry experience to deliver engaging teaching, assessment and student support.
About LCCA
At LCCA, we combine academic learning with real-world industry experience, helping students develop the confidence, knowledge and practical skills to pursue their chosen careers.
Our diverse student community is central to our work. We aim to create an inclusive learning environment where students feel supported, valued and able to reach their potential.
About the Role
You will plan and deliver undergraduate lectures and learning activities, assess student work and provide constructive feedback and academic support. Your teaching will connect contemporary hospitality and events industry practice with sustainability, employability and digital skills. You will also contribute to curriculum development, quality assurance and the wider student experience.
Key Responsibilities
Plan, prepare and deliver engaging teaching across Hospitality and Event Management modules at Levels 4 to 6.
Create inclusive learning environments for students from diverse educational and cultural backgrounds.
Use digital learning technologies and industry-relevant materials to enhance student engagement.
Embed contemporary hospitality and event practices, sustainability, employability and digital skills within teaching.
Design, administer and mark assessments in line with institutional regulations.
Provide timely, constructive and developmental feedback to students.
Participate in moderation and standardisation activities and support academic integrity.
Support student retention, progression and achievement, referring students to additional services where appropriate.
Contribute to curriculum development, review and enhancement in line with industry developments, QAA Subject Benchmarks and relevant professional standards.
Incorporate employer engagement, guest speakers, field visits and live projects where appropriate.
Engage with student feedback, quality assurance processes and continuous improvement activity.
About You
You will be an engaging higher education lecturer who can connect academic theory with hospitality management and events practice. You will be confident teaching students from varied backgrounds and committed to supporting their learning and professional development.
Essential Requirements
Postgraduate qualification in Hospitality Management, Event Management or a related discipline, or equivalent professional experience.
Recognised teaching qualification, such as a Postgraduate Certificate in Higher Education (PGCert) or equivalent.
Experience teaching across Levels 4 to 6.
Ability to use digital learning technologies effectively.
Commitment to inclusive teaching and student success.
Strong communication and teamwork skills.
Desirable Requirements
PhD or professional doctorate in a related discipline.
Fellowship of Advance HE (FHEA), or willingness to work towards it.
Extensive industry experience within hospitality, events or a related sector.
Experience in curriculum design and programme development.
Research and publication record or evidence of scholarly activity.
Experience supervising undergraduate research projects.
Understanding of quality assurance processes and academic regulations.
Why Join LCCA?
Inspire the next generation of hospitality and event professionals.
Bring your industry experience directly into the classroom.
Work with a diverse and ambitious student community.
Contribute to curriculum development and innovative learning experiences.
Access ongoing professional development, training and mentoring.
Build your academic career within a growing Higher Education institution.
What We Offer
Competitive salary and annual leave entitlement.
Pension scheme and Season Ticket Loan, subject to eligibility.
Vision Express Eye Care Vouchers.
Professional development and training opportunities.
Employee wellbeing support and counselling services.
Employee discounts and rewards platform.
Refer-a-friend scheme, career progression opportunities and staff networking activities.
Career Development and Progression
At LCCA, we are committed to investing in our people and supporting long-term career growth within Higher Education. This role offers opportunities to develop through teaching, curriculum design, scholarly activity, programme leadership and wider academic responsibilities.
Our Approach
We are committed to ensuring our workforce reflects our diverse student population and to increasing representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background. We are also committed to providing reasonable adjustments to candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Right to Work
Applicants must have the right to work in the UK.
Additional Information
LCCA operates seven days a week, so evening and weekend working may be required on a rota basis.
Apply Now
Ready to bring Hospitality and Event Management to life for our students? Apply to join LCCA and help students connect their learning with future careers.
Click Apply to submit your application.
Location: Los Angeles, CA, United States
Title: Part-Time Nurse Practitioner – Inpatient Hospital (Tue–Fri, 9 AM–12 PM)
Description:
Join our Podiatry team and make a real impact in diabetic limb salvage ! We are looking for a Certified NP with inpatient experience to work Tuesday–Friday, 9 AM–12 PM in a hospital setting.
What We Offer:
Part-time schedule with consistent hours
Collaborative team environment
Opportunity to focus on specialized diabetic foot complications
Independent contractor / 1099 position
Preliminary Questions (please answer with
Are you available Tuesday–Friday, 9 AM–12 PM?
Do you agree to work as an independent contractor / 1099?
Please list 2–3 dates and times for an interview
Apply today and help us provide exceptional care!
Thank you.
Location: London, United Kingdom
Workplace: onsite
Inspire the Next Generation of Business and Hospitality Professionals
Are you a passionate educator who can bring Business or Hospitality Management to life through practical, engaging and industry-relevant teaching?
LCCA is looking for Lecturers in Business and/or Hospitality Management to join our growing Foundation School academic team. This is an exciting opportunity to help a diverse student community build the academic confidence, practical skills and knowledge needed to progress through Higher Education.
Essential: You must hold a recognised teaching qualification, such as a PGCert or equivalent.
About LCCA
At London College of Contemporary Arts, we believe education should combine academic knowledge with real-world experience. As part of Global University Systems (GUS) and working in partnership with the University for the Creative Arts (UCA), we provide career-focused education through experiential learning, industry engagement and practical teaching.
Our Foundation School provides an important entry point into Higher Education, supporting students from a wide range of backgrounds as they develop the skills and confidence needed to progress academically and professionally.
About the Role
As a Lecturer, you will deliver engaging and inclusive teaching across our Foundation Year and Foundation Degree programmes, creating an applied learning experience that connects theory with real-world Business and Hospitality practice.
We are particularly interested in lecturers who can teach across:
Foundation Degree (FdA) Applied Business Management
Foundation Degree (FdA) Hospitality and Event Management
Level 3 Foundation Year Business and Hospitality pathways
You will also play an important role in supporting student achievement, progression and engagement.
Key Responsibilities
Deliver engaging, high-quality teaching across Levels 3, 4 and 5.
Provide academic and pastoral support to help students progress and succeed.
Use practical and experiential teaching approaches that connect learning with industry.
Create an inclusive and supportive learning environment for students from diverse backgrounds.
Contribute to curriculum development and continuous improvement.
Collaborate with colleagues and industry partners to enhance the student experience.
Embed digital tools and technology effectively within teaching and learning.
Maintain current subject knowledge through scholarly activity, professional practice or research.
About You
We’re looking for enthusiastic, student-focused academics who enjoy making learning practical, accessible and relevant. You’ll be confident supporting students with different levels of academic experience and passionate about helping them develop the skills and confidence to succeed.
Essential Requirements
A relevant Bachelor’s degree and postgraduate qualification in Business, Hospitality or a related discipline, or equivalent professional experience.
A recognised teaching qualification, such as a PGCert or equivalent.
Experience teaching across Levels 3, 4 and/or 5.
Experience teaching or supporting students from widening participation backgrounds.
A strong commitment to inclusive and experiential teaching.
Excellent communication, organisation and teamwork skills.
Confidence using digital learning platforms and tools.
Desirable Requirements
PhD or equivalent professional standing.
Fellowship of Advance HE, or currently working towards Fellowship.
Relevant Business or Hospitality industry experience.
Strong professional or industry networks that can support student learning and employability.
Why Join LCCA?
Join a creative, diverse and growing Higher Education community.
Make a genuine impact on student confidence, progression and success.
Bring real-world Business or Hospitality experience into the classroom.
Access professional development and opportunities to grow your academic career.
Contribute to curriculum development and innovative teaching.
Help prepare students for successful careers in Business and Hospitality.
Our Approach
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We aim to build a workforce that reflects our diverse student population. We are also committed to providing reasonable adjustments for applicants who require additional support during the recruitment process. Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Right to Work
Applicants must be able to demonstrate their right to work in the UK. Please note that LCCA is unable to provide visa sponsorship for this position.
Apply Now
If you’re passionate about Business or Hospitality education and want to help students turn knowledge into confidence, skills and real-world success, we’d love to hear from you.
Please include your subject specialisms and teaching availability in your application.
Apply now and help shape the next generation of Business and Hospitality professionals at LCCA.
Sierra is looking for a Strategist in Agent Development for Travel Transportation and Hospitality.
Задачи:
— Разрабатывать и запускать AI агентов
— Консультировать корпоративных клиентов
Требования:
— Опыт работы с AI, системной архитектурой, API, prompt engineering, data model, RAG, conversation design, evaluation
Условия:
— Работа в офисе в Сан-Франциско
— Зарплата от $200,000 до $290,000 в год
Location: Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Job Type: Full-time
Location: Netherlands
Industry: Hospitality Technology / Hotel SaaS
Language: Native Dutch (Mandatory)
About the Company
Our client is a growing hospitality technology company focused on helping hotels improve their operations, streamline processes, and drive revenue through innovative software solutions.
The company serves local and independent hotels and is looking for an experienced Sales Development Representative (SDR) who understands the Dutch hotel market and can leverage existing industry relationships to generate new business opportunities.
Job Summary
We are hiring a Dutch-speaking Sales Development Representative (SDR) with proven experience in hotel technology, Property Management Systems (PMS), Revenue Management Systems (RMS), or similar hospitality SaaS solutions.
This is an opportunity for a commercially driven sales professional who already has an established network or active pipeline of local and independent hotels in the Netherlands.
The ideal candidate understands hotel operations, knows how to engage hotel owners and decision-makers, and can turn existing industry connections into qualified sales opportunities.
Important: Native Dutch fluency and direct hotel technology experience are mandatory. Experience exclusively in restaurant technology does not qualify.
Key Responsibilities
Identify, prospect, and engage local and independent hotels across the Netherlands.
Leverage an existing network of hotel owners, general managers, and hospitality decision-makers to generate qualified sales opportunities.
Execute outbound sales campaigns through cold calling, email outreach, LinkedIn, and relationship-based prospecting.
Build and maintain a consistent pipeline of qualified hotel prospects.
Conduct initial discovery calls to understand hotel technology needs, operational challenges, and buying priorities.
Communicate the value of hospitality SaaS solutions to hotel decision-makers.
Schedule qualified meetings and product demonstrations for the sales team.
Maintain accurate prospect information, activities, and pipeline updates in CRM systems.
Collaborate with the wider sales team to achieve lead generation and meeting-booking targets.
Requirements
Native Dutch speaker with excellent written and verbal communication skills (mandatory).
Proven experience in hotel technology, including PMS, RMS, booking engines, channel managers, or similar hotel-focused SaaS (mandatory; restaurant tech does not qualify).
Existing network or active pipeline of local and independent hotels in the Netherlands (mandatory).
Based in the Netherlands, with strong knowledge of the Dutch hospitality market and independent hotel sector.
Experience in B2B outbound sales, lead generation, prospecting, or business development.
Established relationships with hotel owners, general managers, and key decision-makers.
Proven ability to generate qualified leads, book meetings, and build sales pipelines.
Strong communication, relationship-building, and negotiation skills.
Familiarity with CRM tools such as HubSpot, Salesforce, or Pipedrive.
Professional English proficiency is a plus.
Benefits
🌍 Opportunity to work with an innovative hospitality technology company serving the Dutch market.
🚀 Leverage your existing hotel industry network to make an immediate commercial impact.
📈 Long-term career growth opportunities within a growing SaaS business.
🎯 Performance-driven sales environment with clear targets and opportunities for recognition.
🤝 Work directly with a dedicated team focused on modernizing hotel operations.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are pioneers in the travel space and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us not only to deliver exceptional customer experiences, but also to drive meaningful growth for their businesses.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard for what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Mexico; Costa Rica; Philippines; Colombia; Argentina; Peru
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Timezone:
PST
Job Summary
We are seeking a high-performing Operations and Client Success Manager to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.
Key Responsibilities
Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
Monitor and report on team performance against base KPIs and the "Focus of the Month."
Requirements
Senior-level experience in Real Estate or Hospitality.
Proven mastery of Objection Handling and high-level negotiation.
Native-level fluency in English with exceptional written and verbal communication skills.
Proficiency in Google Workspace.
Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
Proficiency with Slack and Monday.com.
Previous experience in the short-term rental or vacation rental industry.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
📈 Long-term stability in a growing company
🏠 Opportunity to work within the luxury hospitality and real estate sector
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice.
- Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle.
- Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy.
- Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day.
EVEN BETTER...
- Language Fluency: Professional fluency in both Spanish and English.
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United Kingdom; Canada; United States; Germany; Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are seeking a high-performing Senior Sales Team Lead to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.
Key Responsibilities
Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
Monitor and report on team performance against base KPIs and the "Focus of the Month."
Requirements
Senior-level experience in Real Estate or Hospitality.
Proven mastery of Objection Handling and high-level negotiation.
Native-level fluency in English with exceptional written and verbal communication skills.
Proficiency in Google Workspace.
Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
Proficiency with Slack and Monday.com.
Previous experience in the short-term rental or vacation rental industry.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
📈 Long-term stability in a growing company
🏠 Opportunity to work within the luxury hospitality and real estate sector
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia
We are looking for a Hospitality & Retail Services Coordinator to support the daily operations of hospitality, retail, and catering services. The role involves coordinating service providers, monitoring service quality and HSE compliance, supporting events and promotions, and ensuring a high level of customer satisfaction across campus facilities.
Key Responsibilities
Coordinate daily hospitality, retail, and catering operations to ensure smooth service delivery.
Liaise with service providers and internal teams to maintain service quality and operational standards.
Conduct regular inspections of hospitality, retail, and catering facilities.
Monitor compliance with health, safety, hygiene, and contractual requirements.
Support retail merchandising, catering menus, promotions, and service improvement initiatives.
Assist with retail and catering contracts, lease agreements, and vendor coordination.
Organize and support community events, pop-up shops, and catering activities.
Monitor inventory, stock levels, budgets, and operational costs.
Gather customer feedback and assist in resolving service issues and complaints.
Track and close inspection findings through the Salute system.
Provide operational support for future hospitality and retail developments.
Requirements
Requirements
Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or a related field.
3–5 years of relevant experience in hospitality, retail, catering, or related operations.
Experience in hospitality operations, service quality, inspections, and HSE compliance.
Experience coordinating vendors, service providers, or outsourced operations.
Knowledge of inventory control, contracts, budgets, and customer service.
Strong organizational, multitasking, and problem-solving skills.
Good communication skills in English and Arabic, both written and spoken.
Proficiency in Microsoft Office and service management systems.
Ability to work effectively with internal teams, vendors, and stakeholders.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
We are looking for a Hospitality & Retail Services Specialist to support hospitality and retail operations at KAUST. The role will focus on managing retail leasing activities, coordinating tenants and catering providers, conducting inspections, ensuring food safety and service standards, and supporting the smooth operation of retail and hospitality facilities across the campus and Thuwal Corniche.
Key Responsibilities
Manage retail leasing activities, including identifying potential tenants, preparing proposals, and supporting lease negotiations.
Coordinate retailer onboarding, inspections, operational readiness, compliance, and clearance processes.
Monitor retail outlets to ensure compliance with
hospitality, hygiene, food safety, HSE, and service standards
.
Manage relationships with retail tenants, catering providers, and internal departments.
Support the planning and development of retail spaces, from feasibility and design to construction and commissioning.
Conduct market benchmarking and prepare financial and operational reports related to retail services.
Coordinate catering services for KAUST events, business functions, and community activities.
Monitor customer feedback, address service concerns, and support improvements in the overall community experience.
Requirements
Bachelor’s degree in Business, Property Management, Marketing, Hospitality, or a related field.
3–5 years of relevant experience in hospitality operations, retail management, commercial property leasing, or a similar role.
Experience in retail inspections, food safety, hygiene, HSE compliance, or hospitality quality standards is highly preferred.
Experience in retail leasing, tenant relations, lease administration, or commercial property management.
Knowledge of hospitality operations, catering services, and customer experience management.
Strong communication and stakeholder management skills.
Ability to manage multiple activities, coordinate with different teams, and maintain operational standards.
Fluency in English and Arabic is required.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Location: Jeddah, Saudi Arabia
Eram Talent, a leading talent acquisition company, is seeking an experienced Hospitality & Retail Services Coordinator. The Hospitality & Retail Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This role involves managing service quality, ensuring compliance with safety and contractual standards, and enhancing customer satisfaction. The coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement service improvements.
Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery.
Support the execution of marketing and promotional strategies for retail outlets and catering services.
Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements.
Liaise with service providers to maintain high standards in hospitality, retail, and catering operations.
Monitor compliance with health, safety, and hygiene standards across all service areas.
Assist in preparing and managing service contracts and lease agreements for retail and catering vendors.
Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience.
Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance.
Gather and analyze customer feedback to identify areas for improvement.
Coordinate retail and catering services for the university.
Manage inventory tracking and stock level optimization for retail and catering supplies.
Assist in budget monitoring and cost control for hospitality, retail, and catering operations.
Provide operational support for future retail and hospitality developments.
Requirements
Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or related field.
Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and service management systems.
Excellent communication skills in Arabic and English (spoken and written).
Customer service orientation with the ability to collaborate across teams.
Problem-solving skills and adaptability in dynamic environments.
Financial and contract management understanding.
Location: London, United Kingdom
Workplace: none
Hours: Full-time (40 hours per week)
Work Pattern: Weekdays and evenings (Negotiable)
We’re looking for passionate, forward-thinking Lecturers in Business and/ or Hospitality Management to join our growing academic team in September 2026.
If you’re an inspiring educator who can connect academic theory with real-world business or hospitality practice — and you’re committed to inclusive, hands-on learning — this is your opportunity to shape the next generation of future leaders at a dynamic, industry-connected college.
About the Programmes
At London College of Contemporary Arts (LCCA), we deliver innovative programmes designed for diverse learners—from those beginning their journey at Level 3 to those preparing for management and leadership roles.
The Foundation School is one of the largest and most vibrant departments in the College. We offer a variety of Foundation Degrees, as well as providing critical Level 3 entry point for students progressing into a wide range of degrees across Social Sciences and the Creative Arts.
We are currently recruiting for lecturers to teach across: Foundation Degree (FdA) Applied Business Management, Foundation Degree (FdA) Hospitality and Event Management, and Level 3 Foundation Year Business and Hospitality Pathways:
As part of the Global University Systems (GUS) network and in partnership with the University for the Creative Arts (UCA), LCCA blends theory with real-world experience through experiential learning, live briefs, and industry collaboration.
The Role You’ll play a vital role in shaping learning experiences across Foundation Year and Foundation Degree programmes — inspiring students through applied, inclusive, and reflective teaching.
Key Responsibilities:
Deliver engaging, high-quality teaching across Foundation and/or FdA Business, Hospitality and Academic Skills modules.
Provide academic and pastoral support that encourages progression and success.
Use innovative, experiential learning methods to make teaching relevant and industry informed.
Collaborate with colleagues and industry partners to enhance curriculum and employability opportunities.
Participate in scholarly activity, professional practice, or research to maintain subject expertise.
Embed digital learning and inclusive approaches to support diverse learners.
About You
You’re a dynamic academic or industry professional who thrives on helping students grow in confidence and capability. You bring both subject expertise and a genuine passion for teaching through doing.
Essential:
A relevant BA and postgraduate qualification (or equivalent professional experience) in Business, Hospitality, or a related discipline.
A recognised teaching qualification (PGCert or equivalent).
Experience teaching at levels 3, 4, and 5.
Experience teaching or supporting students from a widening participation background.
Demonstrated commitment to inclusive and experiential pedagogy.
Excellent communication, organisation, and teamwork skills. Confidence using digital learning platforms and tools.
Desirable:
PhD or equivalent professional standing.
Fellowship (or working towards Fellowship) of the Higher Education Academy (HEA).
Strong professional or industry networks that enhance student employability.
Why Join LCCA?
Thrive in a creative, diverse, and collaborative teaching community.
Shape your teaching schedule — weekday, evening, or weekend delivery.
Access support for professional development, research, and enterprise activity.
Empower students with the skills, confidence, and creativity to thrive in business and hospitality industries.
How to Apply
If you’re passionate about progressive, hands-on education and ready to empower the next generation of business leaders, we’d love to hear from you.
Please include your subject specialisms and preferred teaching availability (day/evening/weekend) in your application.
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team
collegedivisionrecruitment@gus.global
Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist -
GOV.UK
(
www.gov.uk
). Please note we are not a licenced sponsor.
Location: London, United Kingdom
Workplace: none
About LCCA
London College of Contemporary Art (LCCA) is a modern, student-centred institution committed to widening participation and empowering learners from diverse backgrounds to achieve their academic and professional ambitions. As part of Global University Systems — a large, international education provider — we are proud to be embedded within a global network that delivers high-quality, accessible education at scale. Our programmes are future-focused, combining applied learning with innovative, industry-relevant curricula and state-of-the-art delivery to ensure our graduates are equipped with the skills needed to thrive in a rapidly evolving world.
We are now seeking an exceptional and highly strategic Academic Dean for the LCCA School of Hospitality to lead a dynamic and growing academic area. This senior leadership role will play a pivotal part in shaping the future direction of hospitality education at LCCA, driving continuous enhancement of our programmes, strengthening industry alignment, and delivering outstanding student outcomes. The successful candidate will champion academic excellence while fostering innovation, engagement, and a culture of continuous improvement across the School.
The Role
As Academic Dean – School of Hospitality, you will provide strategic leadership of a high-performing and evolving School, placing student experience and student success at the heart of all decision-making.
You will lead a diverse academic community across multiple disciplines and levels of study, operating within a fast-paced, highly regulated environment. Using data-driven decision-making, you will deliver continuous improvements in academic quality, operational performance, and student outcomes, including continuation, completion, and progression.
As a senior leader, you will contribute to the wider executive team, leading through complexity, driving transformation, and embedding a culture of continuous improvement and accountability.
Key Responsibilities
Strategic Leadership & Delivery
Provide strategic direction and leadership for the School, ensuring sustainability, scalability and alignment with institutional priorities.
Translate strategy into clear and deliverable operational plans across the programme portfolio.
Lead the School through growth, transformation and organisational change.
Student Experience, Teaching & Pedagogy
Place student experience at the centre of all strategic and operational decisions.
Lead the development of inclusive, accessible, and high-impact teaching and learning approaches suited to a widening participation student body.
Drive improvements in engagement, retention, attainment, and progression, including targeted action to close awarding gaps.
Ensure teaching practices are innovative, applied and aligned with employability outcomes.
Data, Performance & Quality
Take accountability for School performance against KPIs, using robust data analysis to inform decisions.
Embed a culture of data literacy and evidence-based improvement across academic teams.
Oversee academic governance, quality assurance and regulatory compliance.
Leadership, People & Culture
Lead, develop and inspire a diverse academic workforce, fostering an inclusive and high-performance culture.
Build leadership capability across Associate Deans and Course Directors to ensure consistent delivery.
Manage performance effectively and support staff development in a complex environment.
Partnerships & External Engagement
Build and sustain strategic partnerships with academic institutions, awarding bodies and industry.
Represent the School and College externally to enhance profile, reputation and growth opportunities.
About You
Essential Qualifications & Skills
Master’s degree or relevant professional qualifications.
Recognised teaching qualification.
Significant experience in senior academic leadership within higher education, in a widening participation context.
Proven ability to deliver measurable improvements in student outcomes and academic performance.
Strong expertise in data-driven performance management and strategic planning.
Deep understanding of pedagogy within a widening participation context.
Excellent leadership, communication, and stakeholder engagement skills.
Desirable
Doctorate in a relevant discipline.
Experience of partnership or franchise delivery models.
Experience
Experience leading academic teams within complex and fast-paced organisational environments.
Track record of delivering improvements in continuation, completion, and student satisfaction.
Strong knowledge of UK higher education regulatory and quality frameworks.
Experience driving innovation in teaching, learning and curriculum development.
Why Join Us?
This is a unique opportunity to shape the future of Hospitality education within a growing, forward-thinking institution. You will lead a dynamic School, influence strategy at senior level, and play a key role in delivering exceptional outcomes for a diverse and ambitious student community.
Our Approach
We are committed to ensuring our workforce reflects the diversity of our student population, striving to increase representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background.
We are also committed to providing adjustments to those who may require support with the recruitment process. Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK. We are not a licensed sponsor.
Location: United States
The Opportunity:
Join a well-established, hospital-based pathology practice serving a community-focused healthcare system. This role offers a balanced mix of general surgical pathology with the opportunity to incorporate subspecialty interests depending on your background. With a collegial team environment, manageable workload, and strong institutional support, this position is ideal for a pathologist seeking stability, autonomy, and work-life balance.
About the Practice:
The pathology group supports a community hospital system with a steady volume of surgical and clinical pathology cases. The team operates in a collaborative environment with close relationships between pathologists, clinicians, and hospital leadership.
The practice emphasizes efficiency, quality, and patient-centered care, with access to modern laboratory technology and support staff. Opportunities for medical directorship and involvement in hospital committees may be available depending on interest and experience.
Position Highlights:
General AP/CP sign-out with a diverse case mix including biopsies, resections, and clinical pathology responsibilities
Opportunity to incorporate subspecialty expertise (e.g., GI, breast, GU, etc.)
Participation in frozen sections and intraoperative consultations
Collegial, team-based environment with strong support staff
Potential for medical directorship responsibilities
Focus on work-life balance with manageable call responsibilities
Candidate Qualifications
MD or DO with board certification in Anatomic and/or Clinical Pathology
Subspecialty fellowship training (preferred but not required)
Eligible for medical licensure in the applicable state
Comfortable with general surgical pathology and clinical pathology responsibilities
Strong communication skills and collaborative mindset
Compensation & Benefits:
Competitive salary with productivity and/or bonus structure
Comprehensive benefits including health, dental, vision, and retirement plans
CME allowance and malpractice coverage
Potential for relocation assistance and sign-on bonus
Location:
This opportunity is located in a welcoming Midwestern community offering a lower cost of living, short commutes, and a strong sense of community. The area provides access to outdoor recreation, local dining, and family-friendly amenities, making it an excellent choice for those seeking a balanced lifestyle with professional opportunity.
United States; Potential for relocation assistance and sign-on bonus
ОфисleadLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community
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