Вакансии

Location: Chile; Brazil Our client is a global medical technology company focused on improving diabetes care through innovative, user-friendly devices. Its portfolio includes insulin pumps, continuous glucose monitoring (CGM) systems, blood glucose monitoring devices and point-of-care diagnostic solutions. With an expanding international presence, the company helps patients and healthcare professionals manage diabetes more effectively. It is looking for an After-Sales & Technical Support Specialist to support customers and distribution partners across Latin America. Key Responsibilities: Technical Support & Troubleshooting Serve as a key contact for distributors, local customer service teams and healthcare professionals across Latin America, providing support for CGM systems, blood glucose meters and insulin pumps. Investigate and resolve technical inquiries related to device operation, data synchronization, software connectivity and mobile applications. Coordinate with internal technical and product teams to resolve complex cases and provide timely updates to partners and customers. Support product complaint handling, returns and replacements in collaboration with the relevant internal teams. Distributor Support & Training Build strong working relationships with regional distributors and help strengthen their local after-sales support capabilities. Deliver product training, troubleshooting sessions and practical guidance to distributor teams and healthcare professionals. Support new product launches by preparing local partners to handle customer inquiries and common technical issues. Develop clear support materials, FAQs and troubleshooting guides adapted to regional needs. Customer Experience & Product Improvement Track support cases and follow up to ensure issues are resolved effectively. Identify recurring technical issues and customer feedback, sharing insights with Product Management and Technical Support. Improve support processes to increase responsiveness and customer satisfaction across the region. Maintain accurate case records and handle customer information responsibly in line with company procedures. Requirements At least 3 years of experience in after-sales service, customer support or technical support within the medical device industry. Experience supporting diabetes care products, particularly insulin pumps, CGMs or blood glucose meters, is strongly preferred. Experience working with distributors or supporting customers across Latin American markets. Strong troubleshooting skills and the ability to explain technical information clearly to different audiences. A customer-focused approach, strong follow-through and confidence managing cases independently. Ability to collaborate with international teams and coordinate across time zones. Fluency in Spanish and English; or Portuguese and English depending on the location.

Задачи: — Сопровождение клиентов после покупки недвижимости. — Консультации по вопросам проекта, срокам строительства, документам. — Поддержка долгосрочных отношений с клиентами. — Отслеживание своевременности платежей. Требования: — Опыт работы с клиентами (недвижимость). — Премиальный сервис - будет преимуществом. — Грамотная устная и письменная речь. — Владение CRM-системами (желательно amoCRM).

Location: Mexico; Argentina; Colombia; Honduras; Paraguay After-Sale (Order Support) LOCATION: Open to ALL LATAM Countries The Order Support Representative assists customers with order, shipping, return, cancellation, and delivery-related concerns. This role requires strong attention to detail, high comprehension, and accurate case management across multiple systems and trackers. Key Responsibilities: Respond to order-related inquiries through email, live chat, and outbound calls when needed. Process address changes, cancellations, returns, and refunds according to company policies. Investigate lost, delayed, damaged, or incorrectly delivered packages. Coordinate with fulfillment partners and carriers, including ShipBob and PNP Line. Create reshipment orders in Shopify when approved. Update order records across Shopify, Gorgias, and internal trackers. Use Google Sheets to maintain and manage order claims, and escalation trackers. Escalate complex or unresolved cases to Operations or the appropriate support team. Support other mini-teams during BFCM and peak periods as assigned. Qualifications: Previous e-commerce customer service experience is required. Experience handling order, shipping, return, and refund concerns is required. Proficiency in Google Sheets and experience managing trackers. Strong reading comprehension, problem-solving, and communication skills. Highly organized, detail-oriented, and accurate. Able to manage multiple cases and follow detailed processes in a fast-paced environment.

Location: Limassol, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are now looking for an experienced and strategic Account Manager with a true service first and analytical mindset to join our team. This is a varied and challenging role where you’ll build strong relationships with our restaurant partners and help them thrive on Wolt. What you’ll be doing In this role, you’ll take care of your own restaurant portfolio, acting as a trusted partner and advisor while driving performance and growth. Day-to-day in this role you’ll: Manage the overall restaurant relationship post-onboarding. Conduct strong analysis of portfolio performance and frequent quality & satisfaction checks. Contact restaurant partners via phone and other channels. Provide analytical after-sales support to improve partner performance. Build strong client relationships through regular communication. Report on the status of accounts. Promote new services and marketing campaigns to existing partners. Act as a key communicator between operations and restaurant partners. Collaborate with the marketing team to plan and execute campaigns together with partners. Analyze the Cyprus market on an ongoing basis. Monitor competitor activities and report back. Our humble expectations 3 to 5 years of success in account management or B2B sales with clear commercial impact. Strong analytical judgment. Comfortable using dashboards such as Looker and Power BI to turn data into decisions. Excellent relationship building and communication across a wide range of stakeholders. High ownership and reliability. You manage your pipeline, remove blockers, and seek guidance only on new or complex work. Fluent in Greek and English. Advanced Excel or Google Sheets skills. What we offer An opportunity to work in a fast-growing tech company with a startup mindset The chance to make a significant impact on the growth and success of our restaurant partners. A supportive and inclusive team culture that values innovation and continuous improvement. Opportunities for personal and professional development within a global organization. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Tbilisi, Georgia We are looking for a seasoned sales professional to join our private client team in Tbilisi, someone who knows how to work with discerning buyers. You will offer clients a personal, discreet and seamless experience, and close high-value property transactions. Key responsibilities: Act as the personal point of contact for a portfolio of high-net-worth clients Bring in new clients through your existing network and personal recommendations Host private viewings and individual project presentations Shape tailored property proposals around each client’s lifestyle and investment priorities Negotiate and close premium transactions from start to finish Handle client data with full confidentiality and keep CRM records accurate Provide ongoing after-sales care to build long-term loyalty Achieve personal sales and revenue goals Requirements 4+ years in premium or luxury sales, for example in real estate, private banking, luxury cars or fine jewellery An existing network of affluent, high-net-worth clients Experience in running private viewings and personal presentations A tactful, discreet manner and a commitment to excellent service Proven results in closing high-value deals Excellent relationship-building and negotiation skills Fluency in Russian and Georgian A good command of English Benefits Salary and an increased commission Access to premium projects for private viewings and presentations Freedom to develop your own private client portfolio A high-value product that matches the expectations of discerning buyers

Location: San Francisco POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You’ll Make As an Enterprise Account Executive at Incode, you’ll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You’re in for a lot of fun! The B2B Enterprise Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes. The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy. What You’ll Own & Drive Build upon the growth & adoption of Incode’s clients in the enterprise market. Handle the full sales cycle from prospect to close. Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas. Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction. Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business. Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions. Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles. Travel to industry events and conferences – up to 25%. Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc. Provide professional after-sales support to enhance the customers’ satisfaction. Stay up-to-date with your customer’s industry and business to understand the customer’s environment and challenges, both present and future, and use the information to develop opportunities and value to the customer. The Qualities That Set You Apart Security, fraud, privacy, identity, or biometric related industry experience Your Background 5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year. Former identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus. Experience working with large customers to deliver an integrated, end-to-end approach. Prior experience in a startup technology company. Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired. Up-to-date on digital and enterprise technology trends and regulatory changes. Outstanding CRM software experience (eg. Salesforce). Confident and polished communicator who is able to build strong and lasting working relationships. Outstanding negotiation skills. Motivated by success and a target-driven sales environment, managing your own accounts. Proven success navigating large organizations and the ability to quickly identify the decision-makers and the decision-making process with proven experience reducing decision time. Having a technical background and analytical mindset a huge plus. Strong sales track record and progressive attainment of goals and quotas. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: London POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You’ll Make As an Enterprise Account Executive at Incode, you’ll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You’re in for a lot of fun! The B2B Enterprise Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes. The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy. What You’ll Own & Drive Build upon the growth & adoption of Incode’s clients in the enterprise market. Handle the full sales cycle from prospect to close. Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas. Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction. Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business. Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions. Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles. Travel to industry events and conferences – up to 25%. Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc. Provide professional after-sales support to enhance the customers’ satisfaction. Stay up-to-date with your customer’s industry and business to understand the customer’s environment and challenges, both present and future, and use the information to develop opportunities and value to the customer. The Qualities That Set You Apart Security, fraud, privacy, identity, or biometric related industry experience Your Background 5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year. Former identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus. Experience working with large customers to deliver an integrated, end-to-end approach. Prior experience in a startup technology company. Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired. Up-to-date on digital and enterprise technology trends and regulatory changes. Outstanding CRM software experience (eg. Salesforce). Confident and polished communicator who is able to build strong and lasting working relationships. Outstanding negotiation skills. Motivated by success and a target-driven sales environment, managing your own accounts. Proven success navigating large organizations and the ability to quickly identify the decision-makers and the decision-making process with proven experience reducing decision time. Having a technical background and analytical mindset a huge plus. Strong sales track record and progressive attainment of goals and quotas. Why Incode? Mission with Meaning - Shape how billions of people prove identity - safely, simply, and ethically. Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy - Operate like a founder with the resources of a unicorn. Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: Khon Kaen, Thailand As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours

Location: Chanthaburi, Thailand As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a highly organized, proactive and digitally savvy Revenue Enablement Specialist to support the MENA Revenue Enablement function. The role will coordinate enablement programs, maintain reporting and content, and identify practical opportunities to use AI and automation. You will create leverage for Revenue Enablement leadership by ensuring programs run smoothly, data is accurate and stakeholders remain aligned. WHAT YOU’LL DO ENABLEMENT OPERATIONS - Coordinate onboarding, Revenue Way, Skill Builders, certifications, workshops and other enablement programs. - Manage calendars, logistics, invitations, attendance, communications and follow-up. - Coordinate trainers, subject-matter experts, managers and commercial teams. - Track actions, deadlines and dependencies, and proactively follow up. REPORTING AND INSIGHTS - Own recurring enablement reporting and dashboards. - Track attendance, completion, certification, assessment results, adoption and other KPIs. - Maintain accurate data across relevant platforms and systems. - Provide concise updates, insights and recommendations to leadership. AI, AUTOMATION AND IMPROVEMENT - Identify repetitive processes that can be simplified or automated. - Support practical AI tools, workflows, prompts, knowledge assistants and reporting solutions. - Create reusable templates, playbooks and AI resources for commercial teams. - Help improve processes, operating rhythms and adoption of approved AI tools. CONTENT AND STAKEHOLDER COORDINATION - Maintain and organize MENA enablement content and support Highspot governance. - Coordinate content updates and adapt global resources for MENA audiences. - Support cross-functional enablement projects across Sales, BDR, Pre-Sales and After-Sales. - Prepare project plans, meeting materials, status updates and action trackers. - Support internal communications and selected commercial content using approved digital and AI tools. WHAT SUCCESS LOOKS LIKE - Enablement programs are delivered smoothly, consistently and on time. - Reporting is accurate, timely and useful for decision-making. - Administrative workload is reduced through better processes and automation. - Enablement content is organized, accessible and up to date. - Commercial teams increasingly use practical AI resources and workflows. - Issues are identified early and actions are followed through without detailed direction. QUALIFICATIONS - 2–4 years of experience in Revenue Enablement, Sales Operations, L&D, Program Management, PMO, Commercial Operations or a similar environment. - Excellent organization, attention to detail and stakeholder coordination skills. - Strong analytical and reporting capabilities, including advanced Excel or Google Sheets. - Comfortable working with dashboards, data and multiple systems. - Experience with Highspot, Salesforce, an LMS or similar platforms is an advantage. - Strong interest in AI, automation and digital productivity tools. - Able to create professional presentations, communications and digital resources. - Strong written and verbal English communication skills; Arabic is an advantage. - Proactive, resourceful and comfortable working independently in a fast-paced commercial environment. Key competencies - Ownership and reliable execution - Strong organization and follow-through - Data-driven thinking - Digital and AI fluency - Clear communication - Commercial mindset - Continuous improvement The role is based in Dubai, UAE, and will work closely with Revenue Enablement leadership and stakeholders across Sales, BDR, Pre-Sales, After-Sales, Product, Marketing and Communications. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Calapan City, Philippines As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Los Angeles, California Workplace: OnSite Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY _____________________________________________________ About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services. This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback. This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off. What You’ll Do - Provide professional customer and dealer support through Zendesk, phone, and website live chat. - Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration. - Conduct inbound and outbound technical support calls with customers and dealers. - Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures. - Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases. - Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication. - Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk. - Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams. - Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources. - Meet established service-level expectations, including first-response and resolution targets. - Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule. You’re a Great Fit With: - 2+ years of experience in customer service, technical support, or a related customer-facing role. - Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities. - Experience using Zendesk or other customer support platforms. - Being able to work in a Saturday - Wednesday schedule (hybrid) - Strong experience handling customer conversations over email, live chat, and phone. You’re a Spectacular Fit With: - Previous experience working in the bicycle industry, bike retail, or technical bicycle support. - Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting. - Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs. Success Metrics - Achieving a 2-hour first-response rate of 90% or higher during business hours. - Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases. - Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support. - Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk. - Escalating urgent technical, safety, warranty, and product-quality issues promptly. - Identifying recurring product trends and providing actionable feedback to internal teams. - Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center. _____________________________________________________   Our Compensation and Benefits - Competitive hourly pay - Generous time off policy - Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California Equal Opportunity XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Location: Preah Sihanouk, Cambodia Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Hat Yai, Thailand As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours

Location: Semarang, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Palu, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Kendari, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Cirebon, Indonesia Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours