Требования:
— 3+ года опыта в SMM;
— Data-driven подход и системное тестирование гипотез;
— Умение автономно вести контент от идеи до публикации и анализа результатов вместе с дизайнером и ассистентами;
— Хороший project- и time-management;
— Готовность иногда самостоятельно снимать контент;
— Разговорный английский для создания контента;
— Нахождение в Сербии обязательно;
— Плюсом будет опыт в fashion / e-commerce и разговорный сербский.
Условия:
— €900/мес. за ~25 часов в неделю;
— Cильный бренд и комьюнити;
— Команда middle/senior специалистов, дизайнер и ассистенты уже есть.
Отклик: коротко о себе + обязательно портфолио / кейсы.
Нужно быть готовым выполнить оплачиваемое тестовое задание.
При отклике, пожалуйста, напишите слово «Вакансия».
Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Paris, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Задачи:
— Оценка онлайн-рекламы по релевантности поисковым запросам
— Предоставление обратной связи по языковой и культурной релевантности рекламы
— Улучшение содержания, качества и оформления рекламы
Требования:
— Отличные коммуникативные навыки и свободное владение английским языком
— Проживание в США последние 3 года подряд с хорошим знанием текущих и исторических бизнес, медиа, спорта, новостей, социальных медиа и культурных событий страны
— Активное использование Gmail, Google+ и других социальных сетей, опыт работы с веб-браузерами
— Ежедневный доступ к широкополосному интернету, смартфону (Android 4.1, iOS 8 или выше), персональному компьютеру с антивирусом
— Наличие установленного приложения для сканирования штрих-кодов на смартфоне
— Способность к живой оценке задач с использованием человеческого суждения и оценки
Условия:
— Работа на условиях независимого подрядчика с гибким графиком и возможностью выбора объема работы
— Оплата на основе выполненных задач и доступности проектов
— Оценочная ставка около 11 долларов в час, доход зависит от объема задач и качества работы
— Участие ограничено одним человеком на домохозяйство
Квалификация:
— Необходимо пройти языковой тест по английскому, сдать открытый квалификационный экзамен и пройти проверку личности для подтверждения соответствия требованиям позиции.
УдалённоГеография найма не уточнена, офис: Las Vegas
Задачи:
— Работа только с теплым трафиком (входящие заявки)
— Исходящие звонки по заявкам от клиентов с целью продаж образовательных продуктов (курсы подготовки к экзаменам)
— Помощь в выборе предметов
— Доведение до сделки
Требования:
— В идеале 6+ месяцев опыта работы в КЦ/Отделе продаж (готовы рассмотреть без опыта)
— Обязательно желание зарабатывать более 50 000Р с первого месяца (с дальнейшим ростом до 100 000+)
— В идеале старше 20 лет
— Опыт работы на запусках с экспертами — огромный плюс
Условия:
— Формат работы: полная удаленка
— Доход: 20 000 Фикс (оклад) + 3-10% от продаж с каждого договора
— График: 5/2 (9-6, 10-7 на выбор)
— Оформление: самозанятость (выплаты приходят в белую, 6% налог компенсируем)
Задачи:
— Работа только с теплым трафиком (входящие заявки)
— Исходящие звонки по заявкам от клиентов с целью продаж образовательных продуктов (курсы подготовки к экзаменам)
— Помощь в выборе предметов
— Доведение до сделки
Требования:
— В идеале 6+ месяцев опыта работы в КЦ/Отделе продаж (готовы рассмотреть без опыта)
— Обязательно желание зарабатывать более 50 000Р с первого месяца (с дальнейшим ростом до 100 000+)
— В идеале старше 20 лет
— Опыт работы на запусках с экспертами — огромный плюс
Условия:
— Формат работы: полная удаленка
— Доход: 20 000 Фикс (оклад) + 3-10% от продаж с каждого договора
— График: 5/2 (9-6, 10-7 на выбор)
— Оформление: самозанятость (выплаты приходят в белую, 6% налог компенсируем)
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Работодатель - сильная комплексная стоматология в Иркутске с эстетичным подходом и грамотным руководством. В команде есть подрядчики по диджитал (не из Иркутска), SMM и CRM. Требуется маркетолог офлайн, не проект или агентство, для работы в команде. Кандидат должен быть грамотным, уметь считать, выстраивать отношения с подрядчиками и работать с эстетичным продуктом. Ранее в компании не было отдела маркетинга, был временный помощник маркетолога. Оплата 80-100 тысяч рублей в зависимости от договоренности и компетенций. Есть возможность в дальнейшем возглавить отдел.
УдалённоГеография найма не уточнена, офис: Иркутск
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: PL
Workplace: remote
Overview:
SOFTSWISS is hiring a Senior SOC Detection Engineer to join our Security Operations team. We are seeking a hands-on security professional to help build and develop our detection engineering function, strengthening the company’s ability to identify, investigate, and respond to security threats across Windows, Linux, and Kubernetes environments.
Purpose of the role:
You will be responsible for owning the full lifecycle of security detections, from researching attack techniques and defining logging requirements to developing, testing, deploying, and continuously improving detection content in Splunk. Your work will help enhance detection coverage, improve telemetry quality, reduce false positives, and ensure that security teams can reliably identify and respond to real threats.
Key responsibilities:
Develop, test, deploy, and maintain detection and correlation rules in Splunk or a similar SIEM.
Translate incident investigations, threat hunting, and attack research into effective detections.
Analyze false positives, false negatives, and detection gaps.
Improve detection coverage and map detections to MITRE ATT&CK techniques.
Develop and optimize SPL queries, dashboards, reports, and risk-based detections.
Define requirements for logging, parsing, normalization, enrichment, and data quality.
Develop monitoring and health checks for detection rules and data sources.
Contribute to automated detection testing, synthetic events, telemetry replay, and CI/CD workflows.
Participate in incident investigations, threat hunting, purple team exercises, and attack emulation.
Collaborate with SOC, Incident Response, Threat Intelligence, Infrastructure, and Engineering teams.
Document detection logic, data sources, dependencies, limitations, and expected behavior.
Required Experience:
Strong hands-on experience in SOC, Detection Engineering, Threat Hunting, Incident Response, or a related field.
Deep understanding of MITRE ATT&CK, common attack techniques, and detection methodologies.
Strong proficiency in Splunk SPL or another enterprise SIEM platform.
Experience developing complex queries, correlations, dashboards, and reports.
Practical experience tuning detections and managing exceptions and allowlists.
Ability to define and evaluate logging and telemetry requirements.
Proficiency in Python, PowerShell, or Bash for automation.
Experience with Git, code reviews, APIs, and basic CI/CD practices.
Understanding of Windows and Linux security monitoring.
Ability to independently investigate complex problems and drive solutions to completion.
Strong communication skills and the ability to work effectively across teams.
Nice to have:
Experience with Splunk Enterprise Security, CIM, data models, macros, and lookups.
Experience with Sysmon, Windows security auditing, Active Directory, auditd, osquery, Tetragon, Docker, or Kubernetes.
Experience with YARA, CALDERA, Shuffle, or other security automation and attack emulation tools.
Experience building detection quality metrics and automated validation frameworks.
Experience with Terraform, Ansible, or other infrastructure-as-code tools.
Participation in security research, conferences, or the broader security community.
Our technology focus:
Splunk Enterprise Security, MITRE ATT&CK, Windows and Linux telemetry, Kubernetes and container logs, Python, PowerShell, Bash, Git, and CI/CD.
Learn more about our hiring process
here (
link
)
– what to expect, how to prepare, and what makes SOFTSWISS different.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Задачи:
▫️ Работать с онлайн-платформами и цифровыми сервисами
▫️ Выполнять задачи по готовым инструкциям
▫️ Обрабатывать и проверять информацию
▫️ Взаимодействовать с командой в рамках рабочих процессов
Условия:
🏠 Работа полностью удалённо
⏰ Гибкий график
💻 Возможность совмещать с другой занятостью
📚 Обучение с нуля и поддержка на старте
📈 Возможность профессионального развития
Требования:
✔️ Ответственно подходить к задачам
✔️ Уметь работать по инструкции
✔️ Хотеть работать удалённо и самостоятельно планировать своё время
Задачи:
— Развивать antifraud-направление: определять стратегию, roadmap и приоритеты;
— Руководить командой scientists/developers и развивать экспертизу;
— Разрабатывать и внедрять antifraud-правила, scoring-модели и автоматизировать ручные процессы;
— Развивать единый antifraud-сервис и выводить решения в production.
Требования:
— Опыт построения fraud prevention в iGaming, fintech, marketplace или payments;
— Опыт работы с разными типами фрода и управления antifraud-направлением;
— Опыт управления разработкой в роли лида + готовность самостоятельно писать и выводить код в production;
— Уверенный SQL и Python; опыт Machine Learning для classification и scoring-задач будет плюсом;
— Опыт взаимодействия с бизнесом и другими стейкхолдерами.
Условия:
— Компенсация на основании ваших ожиданий;
— 24 дня оплачиваемого отпуска;
— Корпоративные занятия английским;
— Для сотрудников офиса на Кипре - компенсация питания, GYM & SPA в офисе и корпоративные мероприятия.
Location: Worldwide
Workplace: remote
We are looking for a Senior Backend Developer to build and develop a high-load anti-fraud service. You will work on fraud detection mechanisms, risk profiles, event-driven data processing, and integrations with external services.RequirementsPython & Backend Development: At least 4 years of commercial development experience, with strong production experience building and operating high-load backend services in Python.Databases: Strong experience with PostgreSQL, including database design and query optimisation for reliable and performant backend systems. Experience with ClickHouse will be an advantage.Event-Driven Systems: Experience with Kafka and building aggregated state and read models from event streams, including deriving entity attributes from events, enriching them with external data, and maintaining consistency.Integrations: Experience designing and supporting integrations with external services to ensure reliable data exchange between systems.Architecture & Development Environment: Understanding of modern backend architecture and CI/CD processes, with confident use of Docker, Git, and Linux. Experience with DDD, CQRS, or GitLab CI/CD will be an advantage.Code Quality: Experience with unit, functional, and end-to-end testing to build stable, maintainable applications and minimise regressions.AI & Modern Technologies: Practical experience using AI-powered development tools to improve engineering productivity and development workflows.ResponsibilitiesDevelop and support the anti-fraud backend service to ensure stable operation under high load and support the development of fraud prevention capabilities.Implement fraud detection and scoring rules together with the anti-fraud team to identify and evaluate suspicious activity across different fraud scenarios.Build and own the risk-profile context: aggregate entity attributes from event streams, enrich them with data from external services, and maintain consistent and queryable risk profiles.Design and maintain integrations with external services to provide reliable data exchange and the information required for anti-fraud decision-making.Design and optimise data storage and backend components, including relational and non-relational databases, while monitoring performance, troubleshooting production issues, and improving system reliability.Continuously improve backend solutions and development workflows, maintaining code quality through testing and using AI-powered tools to increase development efficiency.We offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
УдалённоheadParis, Remote
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