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Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position PLUMBER for TUI Cruises! The Plumber shall carry out the work orders given by the Accommodations Maintenance Manager with regards to the performing of maintenance and repair work on the vessel piping systems and other systems similar in nature. He/she must be a skilled worker and be able to carry out all kinds of maintenance and repair work. Conditions: Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 6-8 weeks of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract Duties and Responsibilities: TUI Cruises places the highest value on the environment and all Crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard. Responsible for the maintenance and conservation of the plumbing, environmental, sanitary and pool systems, including piping, pumps, valves and all other related components. He/she has to be able to work alternative shift schedules. As necessary, the individual shall be available to perform basic tasks as instructed and directed by their supervisors on the vessel. Requirements: 2 years previous experience onboard vessels Ability to apply customer service skills, according to STAR program, when interacting with guests and coworkers. Welder certification (DNV, Lloyds) Completion of high school or basic education equivalency preferred. Completed STCW95 and social responsibility training Minimum 18 years old Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below. If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position WAITER for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. Waiter/ess is responsible for providing exceptional food and beverage service to guests in dining rooms, bars, lounges and sundeck Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Deliver professional, courteous, and attentive service at designated workstations in accordance with company standards. Daily greeting guests, taking orders, serving meals and drinks, recommending menu items. Maintain thorough knowledge of food and beverage offerings to provide accurate guidance and recommendations to guests. Serve food and beverages following established company procedures, ensuring quality and consistency. Report guest complaints promptly to supervisors and assist in resolving issues efficiently. Assist with inventories and collaborate with other ship departments to ensure a smooth dining experience for passengers. Notify supervisors of any equipment or machinery damage and maintain accurate records. Uphold cleanliness and hygiene standards in both front-of-house and back-of-house areas, in compliance with HACCP regulations. Ensure proper and safe handling of all equipment and machinery. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Restaurant field Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position UTILITY for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Utility is responsible for the cleaning and maintenance the galleys on a daily basis, following the cleaning guidelines set by Onboard Management. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Deliver professional and courteous service at assigned workstations following company standards and procedures. Ensure proper setup and adherence to procedures at the assigned workstation. Assist with vegetable preparation, cleaning of fridges, and storerooms as directed by the supervisor. Ensure correct storage of cleaning materials and chemicals. Properly manage and recycle food leftovers in compliance with food safety regulations. Clean and polish chinaware and maintain general cleanliness of the work area. Notify the supervisor of any equipment or machinery breakage or damage. Maintain cleanliness in front and back of house areas according to HACCP and safety standards. Ensure correct handling of all equipment, machinery, and chemicals. Always present a clean and professional appearance in public areas. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B1-B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position SOUS CHEF for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Sous Chef is to assist the Executive Chef in the supervision and operation of the galley as set by the rules and regulations of the company. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Relieve the Executive Chef in his absence. Deliver professional and courteous service at all designated workstations. Maintain thorough knowledge of menus, recipes, and culinary standards. Ensure proper mise en place and setup for all meals and services. Prepare crew meals according to company standards. Assist the Executive Chef with training and development of the galley team. Prepare show plates and conduct daily menu briefings with the restaurant team. Evaluate the galley team and provide feedback to the Executive Chef, including disciplinary action if necessary. Distribute daily recipes and ensure consistency in execution. Assist with quality checks, monthly inventories, purchase orders, and delivery controls. Manage correct food rotation (FIFO), storage, labeling, and temperature control. Address guests’ dietary requirements and provide suitable alternatives. Monitor stock handling, reach cost targets, and implement improvements as needed. Support and mentor talented crewmembers. Ensure onboarding and proper introduction of new team members. Maintain cleanliness and hygiene standards front and back of house according to HACCP, including log-keeping. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position SENIOR WAITER for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. Senior Waiter is responsible for the workflow in the assigned service area and the related administrative work, in close cooperation with the supervisors. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Responsible for being knowledgeable about all menu items and accurately taking and entering guest orders into the system, while ensuring a comfortable and genuine experience for the guest. To have professional knowledge of food and beverage preparation, service standards, guest relations and etiquette, and to have knowledge of appropriate table layout, service utensils and menu items. Provide attentive and individualized service to meet the immediate satisfaction of guest requests. Set up, clean, and serve tables promptly after use to ensure that guests can be seated on time. Clean, organize and maintain the designated service station and prepare a mise en place to ensure that the station is ready when needed. Fulfil side duties such loading, luggage service, embarkation duties. Complete knowledge of all menus presented to guests to answer guests' questions about ingredients. Responsible for the cleanliness, maintenance and upkeep of all equipment and ship property used to complete assigned tasks. Prevent breakage and loss of all equipment and use only authorized chemicals in an approved manner. Participate in tasting food and beverages and attend all scheduled training and menu briefings, ETC. Requirements: Minimum 21 years old Minimum 3 Years job experience as Head Waiter in luxury restaurants/hotels or resorts. Shipboard experience is preferred Language: English B2 Very good knowledge of products and restaurant operations Good knowledge of Waiter Order Taking systems (Rescom, MXP) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position PASTRY CHEF for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Pastry Chef is responsible for the preparation of the various menu items according to the recipes and photos provided by shipboard management, and assisting in the preparation and service of all meals Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Ensure smooth, organized, and efficient operations within the galley. Actively participate in daily operations, including managing any station when required. Deliver professional and courteous service at all designated workstations. Welcome and greet guests in restaurants or public areas. Stay updated with company SOPs for the galley and ensure their implementation. Be present during peak working hours (preparation, service, meetings). Distribute operational information within the team and to other departments. Prepare duty schedules. Maintain complete knowledge of menus, recipes, and culinary standards. Ensure proper mise en place and station setup. Monitor crew food quality and quantity according to company standards. Conduct regular training sessions for the galley team. Prepare show plates and conduct daily menu briefings with the restaurant team. Address guests’ dietary needs and provide suitable alternatives. Manage stock handling, monitor costs, and implement improvements when necessary. Evaluate the galley team with the sous chef and provide feedback, including performance improvement plans. Conduct daily quality checks and regular departmental briefings. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position JUNIOR COOK for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The primary responsibility of the Junior Assistant Cook is to prepare the ground work for the daily menu items under the supervision of the section leader or Executive Chef, and following recipes and guidelines provided. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Provide professional and courteous service at assigned workstations according to company standards. Maintain full knowledge of food menus and company recipes. Welcome and greet guests professionally as per company standards. Ensure proper setup and procedures at assigned workstation. Promote a positive working environment across all departments. Support and relieve the dishwasher or other galley staff during absences. Follow correct food item rotation (FIFO), storage, labeling, and temperature control at all workstations. Report guest complaints, breakage, or equipment damage to the supervisor immediately. Maintain cleanliness in front- and back-of-house areas according to HACCP and safety regulations. Handle all equipment, machinery, and chemicals correctly. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position EXECUTIVE CHEF for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Executive Chef is responsible for the efficient operation of all food production areas including but not limited to cost analysis, quality of food production, managing within set budget constraints, and time management. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Ensure smooth, organized, and efficient operations within the galley. Actively participate in daily operations, including managing any station when required. Deliver professional and courteous service at all designated workstations. Welcome and greet guests in restaurants or public areas. Stay updated with company SOPs for the galley and ensure their implementation. Be present during peak working hours (preparation, service, meetings). Distribute operational information within the team and to other departments. Prepare duty schedules. Maintain complete knowledge of menus, recipes, and culinary standards. Ensure proper mise en place and station setup. Monitor crew food quality and quantity according to company standards. Conduct regular training sessions for the galley team. Prepare show plates and conduct daily menu briefings with the restaurant team. Address guests’ dietary needs and provide suitable alternatives. Manage stock handling, monitor costs, and implement improvements when necessary. Evaluate the galley team with the sous chef and provide feedback, including performance improvement plans. Conduct daily quality checks and regular departmental briefings. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position BARKEEPER for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Barkeeper is responsible for the agreed standards and recipes as well as smooth and up-to-standard workflow in the assigned areas, mixes and serves alcoholic and nonalcoholic beverage to guests in various bars, lounges and  service areas throughout the vessel by performing essential duties and responsibilities. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Conducting of the opening and closing procedures of Outlet. Following up on the tasks received from direct proxies. Forwarding all necessary information and updates to the fellow Crew Members. Reporting any issues to the direct supervisor. Responsible for the careful handling of all work equipment and facilities in the assigned service area and carrying the equipment inventory (In case needed). Monitoring the Stock of Hand in the assigned outlets and writing of the requisition for the next day/s and/or special events. (In case needed) Completion and checking of the food, beverage, and consumables orders for the work area in strict adherence to budget-related and other requirements. To carry out inventories in the areas of responsibility. (in case needed) Setting up of the events, workshops, and tastings. Perform routine tasks such as setting up and dismantling activities in the area of responsibility, and the proper stowing of goods and equipment to the highest level of safety standard Production, including service of all bar drinks in accordance with all required standards in the work area, ETC. Requirements: Minimum 18 years old Experience as Bartender/Barkeeper in luxury restaurants/hotels or resorts. Shipboard experience is preferred Knowledge of English language (B2) Very good knowledge of products and restaurant operations Strong budget thinking: ability to analyze and implement operational objectives. Very good knowledge of products and F&B operations Very good product knowledge of the bar beverages including the associated calculations Very good IT knowledge, especially in MS office, Crunch Time, MMS warehouse system, Rescom, crunch time, MXP, time & attendance, Riskonnect. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position CHEF DE PARTIE for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Chef de Partie is responsible for the preparation of the various menu items according to recipes and photos provided by the Company. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Welcome and greet guests professionally when on restaurant duty or in public areas. Maintain thorough knowledge of food menus and recipes. Deliver professional and courteous service at designated workstations according to company standards. Ensure proper setup and “mise en place” for each station according to company standards. Prepare show plates and assist with menu presentations as instructed by the supervisor. Foster a positive working environment across all departments onboard. Follow proper food item rotation (FIFO), storage, labeling, and temperature control at all workstations. Report guest complaints, breakage, or equipment damage to the supervisor. Maintain cleanliness in front- and back-of-house areas according to HACCP and safety regulations. Correctly handle all equipment, machinery, and chemicals. Relieve other Chef de Partie or Junior Cook during absences. Maintain cleanliness of display and preparation areas. Oversee crew mess and crew fridge operations. Set up breakfast station and support breakfast service. Assist during Light Lunch, Teatime, and other additional restaurant services. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position 1ST RECEPTIONIST for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. 1 st Receptionist supervises the reception area, manages guest services, and performs financial & administrative duties like check-ins/check-outs, managing accounts, opening and closing each cruise together with Hotel Manager. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & paid vacation during contract Free food and shared accommodation on board Competitive salary package Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river long ships Multinational team and positive working environment Duties and Responsibilities: Manage daily front office operations efficiently, ensuring smooth guest service and team performance. Conduct staff trainings, coordinate schedules, and supervise front desk personnel. Assist the Hotel Manager when required. Prepare and submit port reports for arrivals and departures. Oversee the onboard boutique, ensuring proper management and standards. Monitor and control daily account closings handled by the night auditor. Support cruise preparations and cruise closings, including invoice checks, credit card settlements. Prepare staff duty schedules in compliance with legal requirements. Ensure the front office team is familiar with all docking locations and shore excursions. Conduct monthly inventories and manage stock control. Handle guest complaints professionally. Distribute relevant information within the team and to other departments. Manage onboarding and documentation for new crew members. Evaluate front desk staff performance with the assistance of the Hotel Manager. Prevent unauthorized access to the vessel. Maintain and update AGE control panels and the safety book. Update safety roles and in-port manning lists. Requirements: Age 18+ from EU and also all nationalities we work with Senior Receptionist experience or even better Front Desk Supervisor + Purser + Finance Ship experience preferred No visible tattoos that can not be covered by uniform. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Advanced level of English - spoken and written. No additional languages needed. Experience in bookkeeping, accounting, ordering, and inventory control. Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Strong problem-solving and complaint management skills. Very good computer knowledge, especially in MS office. Nationalities that we process: EU and non-EU from 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 29, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Remote - North America Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. We’re looking for a Senior Graphic Designer who combines exceptional craft with deep production expertise. Working within the brand vision and creative direction, you’ll translate campaign concepts into polished, consistent assets across a wide range of go-to-market channels. This is a highly hands-on role. You’ll spend most of your time designing and producing work for integrated marketing campaigns, product launches, demand-generation programs, sales enablement, events, partnerships, and corporate communications. You’ll bring senior judgment to the execution—anticipating production needs, solving problems independently, and ensuring every deliverable is accurate, on-brand, and appropriate for its audience and channel. Experience in fintech or financial services is a strong advantage. We operate in a trust-sensitive, highly technical space where clarity, consistency, and attention to detail matter. What you’ll do Translate established creative concepts and brand direction into polished assets across multiple go-to-market channels Produce campaign deliverables for web, paid and organic social, email, landing pages, events, webinars, print, and other digital formats Create sales and partner collateral, including presentations, pitch decks, one-pagers, case studies, solution briefs, and reports. Support product launches, demand-generation campaigns, account-based marketing programs, and regional go-to-market initiatives Adapt core campaign ideas into channel-specific executions while preserving a consistent visual story Partner with marketing, sales, content, communications, and regional teams to understand requirements and manage deliverables Turn complex financial and technical information into clear, credible, and visually engaging materials Build and maintain reusable templates and modular asset systems that improve production speed and consistency Apply Alpaca’s established standards for typography, color, illustration, iconography, imagery, and layout Prepare production-ready files and perform detailed quality assurance across formats, specifications, links, copy, and brand requirements Manage multiple concurrent requests, communicate tradeoffs, and deliver high-quality work under tight deadlines Provide thoughtful craft feedback and help improve production practices across the creative team What we’re looking for 7+ years of professional experience in graphic, visual, brand, or marketing design A portfolio demonstrating exceptional execution across integrated campaigns, digital marketing, presentations, and sales collateral Significant experience producing multi-channel go-to-market assets within an established brand and creative direction Agency or high-volume in-house experience, with the ability to manage multiple briefs and deliverables simultaneously Expert proficiency in Figma and Adobe Creative Suite, including Illustrator, Photoshop, and InDesign Advanced presentation-design skills, particularly for executive, sales, and customer-facing materials Strong knowledge of production requirements across digital, social, web, presentation, and print formats Excellent typography, composition, layout, and information-hierarchy skills The ability to extend a creative concept across formats without diluting or unnecessarily reinventing it Strong attention to detail and a disciplined approach to file organization, version control, specifications, and final quality assurance Experience collaborating with creative directors, designers, marketers, copywriters, and cross-functional stakeholders The maturity to receive direction and feedback, ask productive questions, and execute independently once alignment is established Experience in fintech, financial services, developer tools, infrastructure, data, enterprise software, or another technical industry Nice to have Motion design experience using After Effects, Lottie, or similar tools Experience supporting global or regionalized campaigns Familiarity with localization and creating adaptable campaign toolkits Experience working in a high-growth startup or distributed in-house creative team How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Location: India (Remote); USA (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects. In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others. You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations. WHAT YOU’LL DELIVER - Depending on the task, you may be asked to generate original content or assess AI-generated outputs. - Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit. - Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches. - Provide concise, structured annotations that can be used directly for model improvement. - Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards QUALIFICATIONS - Native fluency in the target language - Strong command of English - Experience as AI reviewer, annotator, or evaluator preferred - Comfortable working with both textual and audio/video materials - Ability to follow detailed guidelines consistently and provide clear feedback - High attention to detail and ability to thoroughly and accurately categorize content WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. WHAT TO CONSIDER BEFORE APPLYING - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY 1 - Submit your application including an updated copy of your CV in English 2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills 3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Data Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: ● Design, develop, and maintain data ingestion pipelines using Kafka Connect and Debezium for real-time and batch data integration. ● Ingest data from MySQL and PostgreSQL databases into AWS S3, Google Cloud Storage (GCS), and BigQuery. ● Implement best practices for data modeling, schema evolution, and efficient partitioning in the Bronze Layer. ● Ensure reliability, scalability, and monitoring of Kafka Connect clusters and connectors. ● Collaborate with cross-functional teams to understand source systems and downstream data requirements. ● Optimize data ingestion processes for performance and cost efficiency. ● Contribute to automation and deployment scripts using Python and cloud-native tools. ● Stay updated with emerging data lake technologies such as Apache Hudi or Apache Iceberg. Required Skills and Qualifications: ● 5+ years of hands-on experience as a Data Engineer or similar role. ● Strong experience with Apache Kafka and Kafka Connect (sink and source connectors). ● Experience with Debezium for change data capture (CDC) from RDBMS. ● Proficiency in working with MySQL and PostgreSQL. ● Hands-on experience with AWS S3, GCP BigQuery, and GCS. ● Proficiency in Python for automation, data handling, and scripting. ● Understanding of data lake architectures and ingestion patterns. ● Solid understanding of ETL/ELT pipelines, data quality, and observability practices. Good to Have: ● Experience with containerization (Docker, Kubernetes). ● Familiarity with workflow orchestration tools (Airflow, Dagster, etc.). ● Exposure to infrastructure-as-code tools (Terraform, CloudFormation). ● Familiarity with data versioning and table

Location: Berlin; Netherlands; Greece; Spain; Poland; United Kingdom; Portugal; Bulgaria; Serbia; Romania; Vilnius Workplace: remote Finom is a fast-growing European tech startup, headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs globally. We are developing an all-in-one financial B2B solution that seamlessly integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.   Following a significant €115 million Series C equity round, bringing our total funding to approximately $346 million, we are expanding aggressively across key EU markets (Germany, France, Netherlands, Italy, Spain). We go beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, to simplify financial management for small and medium-sized businesses.   At Finom, we empower our employees to make a real difference. We nurture an innovative and inspiring environment where bold ideas thrive, prioritizing thorough research, swift implementation, and ensuring every effort benefits our users, partners, and our business as a whole.   Engineering Manager - Product   We're looking for an Engineering Manager who's both a technical leader and a product builder. You'll guide a cross-functional team (5-10 engineers across backend, frontend, mobile, and QA) in delivering products that create real value for hundreds of thousands of businesses across Europe. What You Will Be Doing You're a seasoned technical leader with strong engineering roots and a track record of building teams that ship products that matter. You communicate clearly with everyone – engineers, product managers, executives – and you're genuinely curious about the product, the users, the business, and how your team's work drives real impact. You don't just manage delivery. You challenge problem framing with your PM partner, ensure the team solves the right problems, and think in terms of business outcomes, not just technical outputs. You're comfortable discussing retention and conversion funnels alongside system architecture. You help the team understand ROI and prioritize based on value and effort. You have deep technical expertise and can still step in to unblock when needed. You balance feature delivery with technical debt, keeping scalability in mind while ensuring the team ships at pace. You make technical decisions through explicit trade-offs, not gut feelings, and help everyone understand the "why" behind choices. You take ownership of both outcomes and people. You run meaningful 1:1s, create growth plans, and own hiring and promotions. You build engaged teams through honest feedback and coaching. You invest in making the team more productive – better tools, smarter processes, fewer bottlenecks. You drive predictable delivery by partnering tightly with Product and Design. You communicate proactively about priorities, risks, and constraints. You encourage healthy debate and move toward "disagree and commit" when needed. Who You Are 5+ years of software development building data-intensive production systems Proven track record leading cross-functional engineering teams Deep technical knowledge: hands-on experience with at least one of the common general-purpose languages and platforms (C#/.NET, Java/JVM, JavaScript/Node, Go), distributed architectures, databases, messaging and queueing systems. Experience in product-led organizations, ideally with international scopeStrong business acumen – you connect engineering work to revenue, retention, and trust Comfortable with product metrics (DAU/MAU, retention, conversion funnels) Exceptional communication in English across all audiencesA builder's mentality: you care about shipping great products and growing great teams Our tech stack Backend: .NET Core, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes You'll lead teams using React, Swift/Kotlin, Python/ML frameworks, and modern QA tools What You Will Get In Return   Make a genuine impact on the product   We're a growing fintech serving hundreds of thousands of European businesses. You'll lead a domain team with real ownership and autonomy over what you build and how you build it. This is a place for curious leaders who want to grow as technical managers, product thinkers, and people leaders.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary up to 8.700 PLN Gross/month based on experience Up to 15% monthly bonus linked to individual and team performance. Multi Sport Card Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are: Native or fluent speaker in Dutch (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary up to 8.700 PLN Gross/month based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.