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Location: United Kingdom; United States; Canada; South Africa THE ROLE We are looking for an Client Onboarding Concierge to help new customers successfully move through the first steps of their journey with us. This is a hands-on, client-facing role with a strong focus on phone communication, fast response times, and consistent follow-up. You will welcome new customers, help them book their required calls, guide them through basic setup and activation steps, follow up when actions are incomplete, and make sure they are prepared and ready for onboarding. You will not deliver the formal Intro or Onboarding calls. Your job is to make sure customers are contacted, booked, prepared, supported, and moving forward. THE COMPANY A multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M+ in ad spend. This seat sits inside the onboarding org, dedicated to a fast-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer. What You Will Do: Contact new customers quickly after they purchase, with a target of making the first phone attempt within 30 minutes Welcome customers and explain their next steps Book and confirm Intro and Onboarding calls directly with customers Follow up consistently by phone, SMS, and email when customers do not respond Help customers access our platforms and complete required setup and preparation before their calls Follow up with customers who miss appointments and help get them rebooked Resolve simple login, booking, and platform issues Escalate more complex customer concerns to the appropriate team Keep accurate notes and records of customer interactions, progress, and next steps Continue following up until the customer successfully progresses through onboarding Requirements What We're Looking For: Strong spoken and written English Confident and comfortable speaking with customers by phone Previous experience in Customer Support, Customer Success, Appointment Setting, Onboarding, or a similar client-facing role Friendly, professional, and patient communication style Persistent with follow-up without being pushy Strong organisation and attention to detail Comfortable using CRM systems and learning new technology Able to manage multiple customers and priorities at the same time Reliable, coachable, and comfortable working toward clear performance targets Benefits Full-time opportunity Independent Contractor Agreement $2,000 USD monthly base Up to $1,000 USD monthly variable compensation Fully remote Opportunity to grow into broader Customer Success, Onboarding, or leadership roles

Location: United Kingdom; Canada; United States; Poland; Brazil; Egypt We are a global category leader in AI service-provider enablement. Operating worldwide with the US as our primary market, our hybrid Platform-as-a-Service (PaaS) and AI marketplace model connects high-growth agencies with qualified enterprise opportunities at scale. As part of this mission, we partner with rapidly scaling AI, SaaS, and digital-first organizations to build elite commercial teams capable of driving predictable revenue. This opportunity is with one of our high-growth partner companies — a business operating at the forefront of outbound-led revenue generation and high-ticket B2B sales. The Opportunity We are hiring a high-performing B2B Sales Representative (Cold Email Outbound Closer) on behalf of one of our clients. This is a full-cycle closing role responsible for converting outbound-generated leads into qualified opportunities, running executive-level sales conversations, and closing mid-to-high-ticket deals. This role is ideal for commercially sharp sellers who thrive in performance-driven environments and know how to turn cold outreach into real revenue. Fluent English and executive communication confidence are mandatory. Work Model: Remote | Full-Time (9 hours/day minimum) What You’ll Own Run discovery and sales calls with outbound prospects Execute the full sales cycle: qualification → discovery → demo → negotiation → close Convert cold email leads into revenue opportunities Apply structured qualification frameworks to assess deal viability Lead objection handling and commercial negotiations Deliver high-impact, ROI-focused product demonstrations Send proposals, manage follow-ups, and secure signed agreements Maintain a consistently healthy pipeline Update CRM daily and manage sales administration (~1 hr/day) Provide structured end-of-day pipeline reporting Partner with SDR and leadership teams to optimize outbound performance Requirements Experience • 2–3+ years proven B2B sales experience with documented quota achievement • Full-cycle sales experience (mandatory) • Strong outbound experience (cold email/cold outreach) • Closed mid-to-high-ticket deals • Experience in consultative, not transactional, selling Skills • Fluent English ( A Must Have ) • Strong discovery, qualification, and negotiation skills • Able to uncover real problems and identify red flags early • Handles pressure well and reframes concerns effectively • Commercially strong; understands business models, ROI, and executive communication • Strong written and verbal communication Mindset • High resilience and rejection tolerance • Takes full ownership of pipeline and results • Money-motivated and driven to win • Problem-solver who figures things out independently • Coachable but not dependent on micromanagement • Follows processes and contributes improvements Success Metrics • 6+ discovery calls/day • 15+ sales calls/week • 60%+ discovery → sales call conversion • 25–30% sales call → closed deal conversion • 20–30% disqualification rate • 15 deals closed/month • 100%+ quota attainment • Pipeline always accurate and updated Benefits Why This Role Stands Out Competitive full-time compensation Fully remote flexibility Direct impact on revenue growth Work alongside experienced commercial leaders Operate in a high-performance sales culture Significant upside for top performers Long-term growth within a scaling global business How to Apply ⚠️ Applications submitted without a Loom video will not be considered. A mandatory 2–3 minute Loom video (paste the link below) Loom Video Instructions (Required) In your Loom video, please cover: Who you are Your experience in outbound B2B sales and cold email closing Your strongest sales achievements (KPIs, metrics, deal sizes, win rates, etc.) Why you believe you’re a strong fit for this role

Location: Philippines; Poland; United Kingdom; Hungary About AI Acquisition AI Acquisition is a global category leader in AI service provider enablement, operating as a hybrid Platform-as-a-Service (PaaS) and AI marketplace. We help entrepreneurs, agencies, and SMBs launch and scale AI-powered businesses by providing end-to-end growth infrastructure across sales, marketing, CRM, and go-to-market execution. We’re building one of the fastest-growing AI-driven ecosystems globally, empowering our members to generate meaningful revenue through structured systems, automation, and hands-on support. Why Join AI Acquisition? Work at the forefront of AI-driven business growth Join a high-performance, globally distributed team Be part of a company scaling rapidly across multiple regions Directly impact client success and experience Operate in a fast-paced, execution-focused environment The Role We’re hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our clients. This is a hands-on, execution-focused role where you will be managing live chat interactions, resolving client queries, and ensuring a seamless support experience. You’ll work closely with internal teams (Customer Success, Product, and Tech) to escalate issues, surface patterns, and contribute to continuous improvement of our support systems. This role is critical in maintaining client satisfaction, reducing friction, and supporting retention across our growing client base. Key Responsibilities Client Support & Communication Manage live chat and support channels, ensuring fast and accurate responses Resolve client queries efficiently while maintaining a high standard of communication Escalate complex issues to the appropriate teams when needed Maintain professionalism and empathy in all client interactions Issue Resolution & Escalation Identify and troubleshoot client issues across platform usage, onboarding, and workflows Handle support tickets and follow through until resolution Flag recurring issues or bugs to internal teams Knowledge Base Contribution Follow and utilize internal documentation and SOPs effectively Contribute to improving FAQs and knowledge base content Document new solutions and recurring fixes to support team scalability Operational Support Maintain accurate records of interactions in support systems (e.g., Intercom, Zendesk) Support internal teams with insights on client feedback and common pain points Ensure adherence to SLAs (response time, resolution time, quality standards) Requirements Must-Have 2–4 years of experience in Customer Support, Customer Service, or similar client-facing roles Experience handling live chat or ticket-based support environments Experience in SaaS, PaaS, AI, or tech environments Experience working with global teams across time zones Experience managing multiple concurrent support conversations or tickets Strong written English communication skills Familiarity with support tools (Intercom, Zendesk, Freshdesk, etc.) Exposure to CRM tools and customer workflows Basic understanding of AI tools or automation workflows Fluent in English Available during Eastern Time business hours Benefits What We Offer Remote-first environment with global exposure Opportunity to grow within Customer Success and Operations

Location: United States; United Kingdom; New York, United States; Canada; South Africa About AI Acquisition AI Acquisition is a bootstrapped, multi-entity business helping founders and operators scale with AI. We combine SaaS platforms, consulting, and a full sales and delivery engine. We manage thousands of active clients across multiple products and operate globally. The Role You're taking over an existing book of established client relationships. These are not new clients figuring out what they bought. They've been with us, they know the product, and they have expectations built on months of experience with the business. Your job is to keep them progressing, keep them retained, and keep them expanding. That means understanding where each client actually is in their business, what's working, what's stuck, and what they need next. Not checking in for the sake of it. Actually moving the needle on their results. This is a consulting role disguised as account management. You're not managing a spreadsheet of renewals. You're advising business owners on how to grow: how to frame their offer, how to think about their funnel, how to close deals, how to handle fulfillment, and how to use AI to do all of it faster. The clients you inherit will have history, context, and in some cases, frustrations that predate you. Your first job is to audit that book, understand every account's real status, and earn trust through competence rather than promises. Requirements What You'll Own An established portfolio of legacy clients across various stages of maturity and engagement Regular check-ins, growth workshops, and strategic conversations with business owners who are building and scaling real companies Client retention — spotting risk before it becomes a refund conversation, re-engaging clients who've gone quiet, and resolving issues without escalation Business consulting — advising clients on offer framing, lead generation strategy, sales process, prospecting, closing, and fulfillment. You need to understand these well enough to coach, not just relay information Upsell identification — knowing when a client is ready for more and positioning the next step as the natural move, not a sales pitch Cross-functional coordination with the onboarding, deliverables, and office hours teams to make sure nothing falls through the cracks Documentation — every interaction, decision, and next step logged so anyone picking up your account knows exactly where things stand What We Need From You Native or near-native English fluency is non-negotiable. You will be on camera with clients daily and every conversation needs to land with clarity and confidence Direct experience as a CSM, account manager, or business consultant where you personally advised clients on how to start, grow, or scale a business. Not just managed the relationship, actually consulted on the business itself You understand the mechanics of lead generation, sales funnels, cold email, LinkedIn outreach, and how they connect to a client's revenue. You don't need to execute campaigns yourself but you need to diagnose why one isn't converting and coach the client through it You've managed a portfolio of clients where retention and expansion were your responsibility, not someone else's You're comfortable with difficult conversations. Clients who are frustrated, clients who are stuck, clients who need honest feedback about their own execution. You handle these with composure and directness You come with solutions, not just problems. When something breaks in a client's journey, your instinct is to propose the fix, not report the issue and wait You pick things up fast. The biggest challenge for external hires in this role has been the knowledge gap — there is a lot to learn about our products, processes, and client journeys, and you need to absorb it quickly enough to be credible in front of clients within weeks, not months You're comfortable with AI tools and either already use them in your work or will learn without being told to This Is Not For You If You only know relationship management without the business consulting layer. "Keeping clients happy" is not the job. Moving their business forward is You need months to ramp before you can have a real conversation with a client. Our clients won't wait that long You're uncomfortable advising business owners on sales, prospecting, or offer strategy. That's a core part of the role, not a nice-to-have You avoid hard conversations or tell clients what they want to hear instead of what they need to hear You wait to be told what's wrong rather than finding it yourself What Success Looks Like Your clients are progressing, not just retained. Business results, not just satisfaction scores Clients at risk are flagged and handled before they escalate. You're the person who prevents the refund conversation, not the one having it You've audited your book within the first two weeks and can articulate every client's real status, not what's in the notes You're coaching clients on their business, not just updating them on deliverables You pick up the product knowledge fast enough to be credible in front of clients by week three You adopt new tools and processes without being chased Benefits The Environment This is a high-performance, remote-first team at the cutting edge of AI-powered business building. Direct access to department heads from day one Strong performers progress quickly based on what they deliver, not tenure Exposure to AI-led systems and tools daily Autonomy and ownership over your portfolio A team that holds a high bar and expects the same from everyone This role operates as an independent contractor engagement: invoice-based, permanent structure, regulated notice periods on both sides. We expect 50 to 60 hours a week from our best people, not as a crunch but as the natural shape of work that matters. If you're looking for structure handed to you, this isn't the right place. If you want to be the one "Lifting the Hood", build something real, and raise the bar every week with a team that moves fast, we want to talk.

Location: London, United Kingdom; Austin, United States; Canada; Ireland; Germany; Netherlands About AI Acquisition AI Acquisition is a bootstrapped, founder-led business helping founders and operators scale with AI, combining a sales and delivery engine, one-to-one consultation, and our own SaaS platforms. We move fast, we build constantly, and we hold a high bar for the people who work directly with our clients. We currently manage thousands of active clients across multiple products, with 250+ new clients onboarding every month. The Account Management function is the front line of that relationship. The Role You are the person between the client and the outcome. Not a relationship manager. Not a check-in scheduler. Not someone who forwards tickets and hopes for the best. You own a portfolio of clients who are building real businesses with our support. Some are launching for the first time. Some are scaling. Some are stuck and frustrated. Your job is to diagnose where they actually are, figure out what's blocking their progress, manage their expectations when needed, and drive them toward commercial results, not just activity. This means you need to understand marketing, sales, offer development, and fulfillment well enough to have real conversations about all of them. If a client's campaign is generating calls but nobody's closing, you need to be able to tell them why and what to do about it, not pass it to someone else. Our clients purchase a fully built AI lead-generation business: brand, website, funnel, lead engine, and the systems that help turn leads into customers. You own the relationship around that delivery. You need to know what they bought, what was promised, where they are in the journey, and what needs to happen next, with specifics, not generalities. You'll work directly with clients on Zoom, Slack, and through our internal systems. You'll run growth workshops, intro calls, and quick syncs. You'll manage escalations without panicking and celebrate wins without coasting. And when a client is about to walk, you'll be the person who finds the path to keep them or makes the honest call that they should go. What You'll Own: A portfolio of active clients across different stages: onboarding, growth, scale, and at-risk Growth workshops, intro calls, and regular check-ins; you set the rhythm, not the client Client expectation management, framing what's realistic, resetting when needed, never overpromising Diagnosing why a client isn't getting results: is it the offer, the funnel, the sales process, the client's own execution, or something upstream? Funnel and campaign literacy and understanding the client's lead engine (Meta ads, cold email, B2B book-a-call, DFY website), confirming it matches their contract and guarantee, and flagging mismatches before they become problems Reading the client's specific contract, understanding the distinct payment flows (client pays AIA, client's customers pay client, ad spend reimbursement), and giving accurate answers under pressure rather than quoting generic numbers Spotting the signals before a client escalates (sudden silence, short replies, frustration, refund language, contract/funnel mismatches) and acting on them with a structured escalation, not a panicked message De-escalating frustrated clients without throwing the company under the bus, without panicking, and without making promises you can't keep When you inherit accounts, you verify every client's status, contract, delivery stage, and risk level before assuming anything is fine Spotting when a client is ready for more and positioning it as the natural next step, not a sales pitch Every client interaction, decision, and next step logged in our systems (Athena ticketing, Slack channels) Collaboration with the broader CS, delivery, and onboarding teams to make sure nothing falls through the cracks Requirements What We Need From You 4+ years in a client-facing account management, CSM, or business consulting role where you were directly responsible for client outcomes, not just client satisfaction scores You've consulted business owners on how to start, grow, or scale a business, walked them through the hard parts, not just handed them a playbook You understand (or can learn fast) the mechanics of B2B lead generation: Meta ads, cold email campaigns, funnels, and how they connect to a client's revenue. You don't need to run campaigns yourself, but you need to diagnose why one isn't converting and have a real conversation about it with the client You're comfortable navigating money conversations with clients, not quoting generic numbers, but reading the specific contract, understanding the payment flows, and giving accurate answers under pressure You can manage difficult client conversations with composure, you stay calm, you don't blame, you find the path forward You come with solutions, not just problems. When something breaks, your instinct is to propose a fix, not report the issue and wait You're confident on camera and on calls; clients trust people who sound like they know what they're doing, even under pressure You've worked in a startup, agency, or fast-moving environment where things change fast and you had to figure things out without a manual You're comfortable with AI tools and either already use them in your workflow or are the kind of person who finds and tests them without being told to You don't need to be chased. You manage your own time, your own portfolio, and your own follow-ups This Is Not For You If: You only know one side of the equation (only marketing, or only sales) and aren't interested in learning the other You need everything documented before you can act; we're building the playbook, not following one You wait for clients to come to you with problems instead of spotting them early You avoid hard conversations or default to telling clients what they want to hear You treat AI as a buzzword rather than something you actually use You need heavy management and regular direction to stay productive You hear "refund" and freeze instead of diagnosing what went wrong and whether it's fixable What Success Looks Like: Your clients are progressing; not just happy, but actually hitting milestones and getting results Escalations that reach you don't reach anyone above you, you resolve them You're the AM other people point to when asked "who handles clients well here" You identify upsell opportunities because you actually understand where the client is and what they need next Clients at risk are flagged before they ask for a refund, not after You can audit a new book of business end to end and produce an accurate status picture within your first week of owning it Your documentation is clean, current, and useful; anyone picking up your account can see exactly where things stand You adopt new tools and processes fast and bring ideas for improving them Our Process After an initial screen, you'll complete a scenario-based Loom task, a real client situation that tests how you diagnose problems, manage expectations, and make commercial decisions. If you pass, you'll meet with our CS Leadership team for a deeper conversation. We assess for judgment, not just experience. Show us how you think. Benefits The Environment This is a high-performance, remote-first team operating at the cutting edge of AI-powered business building. Here's what that means for you: Direct access to founders from day one, no layers, no politics. You'll work alongside people who are building the business, not managing from a distance. Real growth path, strong performers are promoted from month three, not year three. We move people up based on what they deliver, not how long they've been here. Exposure to AI-led systems and tools, you won't just use AI as a buzzword on your CV. You'll operate inside a business that builds and ships AI products daily, and you'll be expected to use them to get better at your job. Compensation that rewards output, base plus performance bonus plus upsell commission. The harder you push, the more you earn. Autonomy and ownership, you manage your portfolio, your time, and your client relationships. No micromanagement, no hand-holding. A team that holds a high bar, the people around you are operators, not passengers. That's the standard, and it's what makes this place worth being in. If you're looking for structure handed to you, this isn't the right place. If you want to be the one " Lifting up the hood ", build something real, and raise the bar every week with a team that moves fast - we want to talk.

Location: Canada; United States; United Kingdom; South Africa We are looking for a Client Relationship & Retention Specialist to take ownership of complex customer situations where there is a risk of disengagement, cancellation, refund, or loss of trust. This is a high-accountability, client-facing role requiring strong judgment, confident phone communication, commercial awareness, and the ability to remain calm and effective in difficult situations. You will investigate the full customer journey, identify the true cause of an issue, and work directly with customers to help them regain confidence and move forward. This means looking beyond the immediate complaint to understand what is actually driving the customer’s concern, whether that is a practical, technical, delivery, expectation, or mindset blocker. You will be expected to troubleshoot appropriate issues directly, coordinate across internal teams when additional action is required, and maintain ownership of the customer relationship through resolution. This is not passive customer support or an aggressive refund-prevention role. It is a high-trust, consultative role for someone who can combine strong call control and influence with genuine curiosity, empathy, and problem-solving. Success requires the ability to build trust quickly, lead challenging conversations confidently, diagnose problems accurately, and help customers move toward a constructive next step without pressure, manipulation, or unsupported promises. THE COMPANY A multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M+ in ad spend. This seat sits within our client operations team and plays an important role in strengthening customer relationships, resolving complex issues, improving retention, and protecting long-term customer value. WHAT YOU WILL DO Take ownership of at-risk customer cases involving dissatisfaction, disengagement, cancellation, refund concerns, or loss of confidence Contact assigned customers quickly by telephone and use SMS and email when appropriate Review the customer’s complete journey before making contact to understand the history, context, and potential issues Speak directly with customers by phone and build trust quickly, even when emotions are high Diagnose practical, technical, delivery, expectation, or mindset blockers and identify the true root cause of the issue Troubleshoot appropriate issues directly and coordinate additional support when required Lead calm, confident resolution and de-escalation conversations Separate the immediate complaint from the underlying issue and determine the most appropriate path forward Help customers reframe unhelpful conclusions without dismissing legitimate concerns Reconnect customers with their original goals and help establish a clear recovery plan and next action Correct misunderstandings clearly and respectfully without becoming defensive or argumentative Use strong conversational influence and judgment to help restore customer confidence without applying pressure or making unsupported promises Make sound judgment calls while balancing customer experience, commercial considerations, and the facts of each case Coordinate with Onboarding, Tech, Delivery, Sales, Finance, and other teams when additional action is required Maintain ownership of the customer relationship while internal work is being completed rather than simply passing the customer between departments Use approved support options or concessions when appropriate and justified Escalate continued refund requests or complex cases through the appropriate process Keep customers informed while outstanding issues are being resolved Maintain clear and accurate records of conversations, decisions, commitments, actions, and outcomes Identify recurring causes of disengagement, dissatisfaction, and refunds and recommend practical improvements to prevent them in the future Requirements Previous experience in consultative or high-ticket sales/closing, Customer Retention, Customer Success, Account Management, Escalations, Complaints, Dispute Resolution, Service Recovery, or a similarly high-touch client-facing role Strong conversational influence and call control, with the ability to confidently lead a customer toward a constructive next step Strong ability to build rapport with frustrated, disappointed, uncertain, or skeptical customers Comfortable leading difficult and emotionally charged conversations Able to listen carefully while remaining confident enough to challenge an unhelpful conclusion when appropriate Able to recognize legitimate customer or company-side issues rather than treating every concern as a mindset problem Persuasive without relying on pressure, manipulation, or unsupported promises Strong investigative and problem-solving skills with the ability to identify root causes rather than simply addressing surface-level issues Comfortable troubleshooting practical issues and coordinating with other teams when additional expertise is required Good commercial judgment and an understanding of customer value, retention, and financial impact Strong organisation, attention to detail, and written documentation skills Comfortable taking personal ownership of a customer issue and driving it toward resolution across multiple teams Able to manage multiple complex customer cases and priorities at the same time High level of integrity and sound judgment when determining the appropriate next step Reliable, resilient, coachable, and willing to review calls and feedback to continuously improve Benefits Full-time opportunity Independent Contractor Agreement $6,000–$8,000 USD monthly base, depending on experience Additional monthly performance incentive based on results Fully remote Opportunity to grow into broader Client Operations, Customer Success, senior, or team-lead responsibilities

Location: Poland; Romania; Bulgaria; United Kingdom; Ukraine; United Arab Emirates What you're actually taking on Four entities. Three currencies. $5M+ moving monthly. Ad accounts funded daily across GBP and AED. Revenue flowing from Whop into UAE structures. A payment infrastructure mid-transition. An external bookkeeping partner who needs managing to a standard. The finance function works. It just works with too many manual steps, too much chasing, and not enough visibility for the people running the business. Your job is to close that gap — clean systems, automated where possible, visible at a glance. WHAT YOU'LL OWN Cash flow and treasury Own the daily cash cycle across all entities Manage high-volume USD revenue from Whop into UAE accounts Fund GBP/AED corporate cards for Meta ad spend daily — ad accounts don't pause on your watch Build a live cash position view the founding team can read without asking Payment infrastructure Lead the migration from Pleo/UK setup to Qashio (UAE-native) Evaluate Whop's virtual card platform for automated Meta spend Remove manual card-topping entirely — tracked, reconciled, automated Systems and reporting Audit every manual process; automate what repeats Build SOPs across cash, payments, refunds, reconciliation; make sure they're followed Manage Emifast (external bookkeeping) on accuracy and timeliness across Xero Deliver a weekly cash and P&L view in five bullet points, not twenty tabs Requirements Who you are You've run finance in a real operational environment — high transaction volume, multiple currencies, entities that each have their own quirks. You use AI tools in your day-to-day (seriously, not as a buzzword). You build systems rather than spreadsheets. You flag problems before they become escalations. You don't need to be chased. You're probably not looking aggressively. You're in a role that works fine but doesn't stretch you, or one where the complexity was real but the scope wasn't. Requirements 7+ years in finance operations, treasury, or hands-on senior finance Multi-currency, multi-entity experience at genuine transaction volume Systems builder — SOPs, automations, process design Xero, Wise, corporate card platforms (Pleo, Qashio or similar) Actively uses AI in finance reporting or operations Experience managing external bookkeeping or accounting partners Highly desirable UAE / DMCC entity experience Performance marketing or high ad-spend environment CIMA, ACCA, or CA qualified Benefits What you get Direct line to founders — no layers, no politics Real operational complexity from day one Fully remote, contractor agreement Scope that grows with what you build

Location: London, United Kingdom; New York, United States; Canada; Saldanha, South Africa; Poland The Role This is a senior client-facing role for someone who wants to operate at the intersection of strategy, growth, sales, and execution. You will work directly with founders and business owners, understand their business in depth, identify what is holding growth back, and help them decide what to do next. You are not here to simply manage a relationship. You are here to become a trusted partner in the growth of the business. That means understanding the client's goals, offer, market, acquisition strategy, sales process, delivery model, current constraints, and commercial priorities - then helping them turn that into a clear plan of action. In some conversations, you will be helping a founder sharpen their positioning. In others, you will be diagnosing why pipeline is weak, why sales are not converting, why execution is stalling, or where the next growth opportunity sits. Your job is to create clarity. To tell clients what matters now. To show them what needs to happen next. And to make sure the right actions actually happen. This is not a traditional Customer Success role. It is a role for someone who wants to become an exceptional commercial operator by working closely with ambitious founders and helping them solve real business problems. The Opportunity You will have exposure to a large number of businesses, markets, offers, sales models, and growth challenges. That creates an unusually steep learning curve. Instead of spending years inside one company solving one set of problems, you will see patterns across dozens of businesses and develop the judgment to quickly understand: What is actually holding growth back What is noise and what matters Where the highest-leverage opportunity is What the founder should focus on now What should be stopped What should be doubled down on How strategy should translate into execution Over time, the expectation is that clients see you as someone whose judgment they trust. Someone who can walk into a complicated situation, understand it quickly, simplify it, and give them a clear direction forward. If you want to build serious capability in growth strategy, founder communication, sales, operations, and commercial decision-making, this role gives you the environment to do it. What You Will Own Become a True Growth Partner to Clients You will work closely with founders to understand the business beyond surface-level account updates. You will build a clear picture of: Their business model Target market ICP Offer Pricing Positioning Acquisition channels Sales process Current pipeline Delivery model Team capacity Growth goals Immediate constraints From there, you will help determine the highest-priority actions required to move the business forward. Advise, Don't Just Support We are not looking for someone who simply responds to questions. We want someone capable of leading the thinking. You should be comfortable saying: "This is the problem I think we need to solve first." "This is where I think you're focusing on the wrong thing." "This is the strategy I would recommend." "This is what I would do over the next 30 days." "This is what needs to happen before we scale." You will challenge clients when needed, simplify decisions, and help them avoid wasting time on low-leverage work. Your value comes from your judgment, not just your responsiveness. Turn Strategy Into Action Good advice without execution is useless. Every strategic conversation should translate into clear priorities. You will help clients move from broad goals to focused execution: Define the objective Identify the constraint Decide the strategy Break it into clear actions Assign ownership Set timelines Review what happened Adjust based on results You should naturally reduce complexity rather than add to it. If a client has fifteen things they could be doing, your job is often to help them identify the two or three that actually matter. Help Clients Build Revenue You will think commercially. That means understanding the complete journey from market to revenue: Positioning → Acquisition → Conversations → Pipeline → Sales → Revenue → Delivery → Expansion You will help clients understand where that journey is breaking down. For example: If acquisition is weak, you investigate the offer, market, message, and channel. If leads are coming in but deals are not closing, you look at qualification, sales process, follow-up, positioning, and pricing. If sales are happening but delivery is becoming difficult, you help identify what needs to change operationally. You should be comfortable moving across the business rather than treating growth as a single function. Work Across Growth Channels Depending on the client, you may be advising across areas such as: Cold email Outbound Paid acquisition Offer development ICP and positioning Lead generation CRM and pipeline Sales process Follow-up Proposal strategy Pricing Go-to-market Operational priorities AI implementation and services You do not need to personally be the world's best practitioner in every function. You do need enough commercial understanding to identify what is working, what is not, ask the right questions, and make good strategic recommendations. Lead High-Level Client Conversations You will spend significant time speaking directly with founders and senior operators. These are not scripted check-ins. The conversations should be valuable enough that a founder would pay for the thinking itself. You will: Review business performance Analyse what has changed Identify opportunities Diagnose problems Challenge assumptions Set priorities Recommend strategy Help unblock decisions Create accountability Keep momentum high The standard is not whether the meeting happened. The standard is whether the meeting changed what happens next. Own the Bigger Picture Clients may have multiple people supporting different parts of their business. Your role is to maintain the full commercial picture. You should understand what everyone is working on, how it connects to the overall strategy, and whether the combined effort is actually moving the client toward their objective. If teams become disconnected, priorities conflict, or something important is falling through the cracks, you take ownership of resolving it. The client should feel like they have one clear strategic partner who understands the whole business. Identify Risk Before It Becomes a Problem Strong operators notice problems early. You should recognise when: A client is losing momentum Execution has stalled The strategy is not producing results Expectations have become misaligned Lead flow is weak Sales follow-up is poor Internal delivery is becoming a blocker The client is focusing on the wrong priorities Trust is beginning to decline Then act. Do not wait for a formal escalation. Part of being a trusted partner is being willing to address uncomfortable realities before they become larger problems. Skills & Competencies Commercial Judgment You understand how businesses grow and make money. You can connect strategy to revenue and distinguish between activity and actual commercial progress. Strong Diagnostic Ability You can listen to a complicated situation and quickly work out what the underlying issue is. You separate symptoms from root causes. Strategic Thinking You can move between the big picture and immediate execution. You know how to turn an ambitious goal into the next few actions that actually matter. Founder-Level Communication You can communicate confidently with intelligent, ambitious, demanding people. You are comfortable challenging ideas without becoming confrontational. You can give clear advice even when it is not what the client hoped to hear. High Ownership You do not wait to be told what to do when something is obviously not working. You investigate, decide what needs to happen, and move it forward. Structured Execution You are excellent at turning conversations into decisions, priorities, actions, owners, and timelines. Curiosity You genuinely enjoy understanding businesses. You want to know why an offer works. Why one market responds differently from another. Why one sales process converts and another does not. Why certain founders execute faster than others. That curiosity compounds into judgment. AI Fluency You actively use AI to improve your thinking and output. You should use AI to analyse businesses, prepare for conversations, research markets, structure plans, review performance, document decisions, and increase the quality and speed of your work. The Person We Want This role is best suited to someone who wants to accelerate their career by taking on real responsibility. You want to become the kind of person founders trust when making important decisions. You want to develop judgment, not just knowledge. You want to understand how businesses grow from the inside. You are excited by the idea of working across many different companies, seeing patterns quickly, and becoming better at solving commercial problems every week. You do not want to spend your career running scripted calls. You want to sit across from a founder, understand what they are trying to build, and help them build it. You Will Probably Not Fit If You want a traditional Customer Success role You prefer being given the answer rather than finding it You are uncomfortable advising people more senior than you You avoid giving direct recommendations You prefer following scripts to thinking independently You enjoy relationship management but are less interested in business strategy You are uncomfortable discussing revenue, sales, pricing, or performance You need very clear boundaries around your responsibilities You focus heavily on activity rather than outcomes You are looking for a low-pressure role with a predictable learning curve Requirements Experience 7+ years in consulting, growth, client strategy, account management, sales, operations, or a senior client-facing role Experience working directly with founders, executives, or business owners Strong commercial understanding and the ability to think across acquisition, sales, and delivery Experience helping businesses solve growth or execution problems Strong understanding of B2B go-to-market Direct exposure to areas such as outbound, sales, offer creation, paid acquisition, pipeline management, consulting, or agency delivery Experience operating in fast-moving environments where judgment matters more than rigid process Benefits What You Get Fully remote Full-time role at a profitable, bootstrapped company Direct access to ambitious founders and business owners Exposure to a wide variety of companies, markets, and growth problems The opportunity to build deep skill across strategy, acquisition, sales, operations, and AI Significant autonomy and ownership Direct access to senior leadership A role where your judgment and capability can grow quickly Performance-based progression into leadership, strategy, operations, or broader commercial ownership Independent Contractor Agreement This is an opportunity to become much more than an account manager. Done well, this role develops you into the kind of commercial operator who can walk into almost any business, understand what matters, and help the founder decide what to do next.

Location: Poland; Romania; Bulgaria; Ukraine; United Kingdom; South Africa Overview FINANCE OPERATIONS CONTROLLER We're not hiring a CFO. We're not hiring a spreadsheet builder. We're not hiring someone who needs a team of five to do the work of one. We need a Finance Operator. Someone who walks into organised chaos, rolls up their sleeves, oversees the right people and processes, and doesn't leave until it's a machine. ABOUT AI ACQUISITION AI Acquisition is the global category leader in AI service-provider enablement. We connect AI agencies with enterprise opportunities at scale through a hybrid PaaS and AI marketplace model. We operate across multiple entities, currencies, and geographies. We move fast, we spend big on ads, and our financial infrastructure needs to match the pace of the business. We are not a 9-to-5 business. We are building something that matters and we need people who build with us. THE ROLE This is a hands-on leadership role. You will report directly to and support our Director of Finance, freeing them from the operational grind so they can focus on strategy and growth. You will inherit a multi-entity structure with real operational complexity: live cash flow pressure, a payment infrastructure in transition, manual processes that need to be automated, and financial data that needs to be turned into clean, actionable systems. Your mandate is simple: stabilize, systematize, and automate. You will oversee the people and processes that execute this work, and where needed, you will get into the detail yourself. This role also demands genuine scale experience. We are looking for someone who has operated finance functions with high transaction volume and real operational complexity — not a controlled, low-volume environment — and who naturally approaches problems by building repeatable systems rather than one-off fixes. Requirements THIS IS NOT FOR YOU IF You can only work independently and struggle to lead or direct others You prefer building models over building systems You manage from a distance rather than having genuine operational grip You treat SOPs as someone else's job You wait for direction instead of creating clarity You call something "done" when it's documented but not implemented You've only worked in low-volume, low-complexity finance environments WHAT YOU'LL OWN Cash Flow & Treasury Oversight & Execution Own the daily cash cycle across multiple entities. Oversee and manage high-volume USD revenue flows from Whop into UAE bank accounts Ensure seamless daily funding of GBP/AED corporate cards for Meta ad spend — ad accounts do not pause on your watch Build a live cash visibility system so the Founding team sees the position at a glance, not after a request WHAT SUCCESS LOOKS LIKE Ad accounts never pause because of cash flow Payment infrastructure is fully transitioned and running without manual intervention Every financial process has an SOP. Every SOP is being followed The Director of Finance has more time to think because you handle the execution and oversight Xero is clean, current, and trusted across all entities Weekly reporting takes minutes to produce because the systems are built Manual work is replaced by automated, tracked data — not spreadsheets, real systems WHO YOU ARE You've been in both the operational and leadership seat inside a fast-growing digital, e-commerce, or performance marketing business, ideally one with significant scale — high transaction volume, high daily cash movement, multiple currencies and entities running in parallel. You understand how cash actually moves, not theoretically, but operationally. You default to systems thinking: when something breaks, your instinct is to diagnose the root cause and build a process or automation that prevents it from recurring, not to patch it manually. You know how to build the systems and lead the people that keep them running. You know what it feels like when an ad account pauses at 2am because a card wasn't topped up, and you've built the infrastructure to make sure that never happens. Requirements 5+ years in a finance operations, treasury, or senior finance execution role — not advisory, not modelling, not investment banking Direct experience operating in a high-volume, high-transaction-count environment — comfortable with real operational scale, not just a well-organized small-entity setup A demonstrated systems-first approach to problem solving: builds repeatable processes and automations rather than one-off manual fixes Experience leading or overseeing finance operations teams, external partners, or cross-functional processes Direct hands-on experience managing high-volume, multi-currency cash flows (USD, GBP, AED) Proven track record building and implementing SOPs in finance operations Experience managing external bookkeeping or accounting firms and holding them to a standard Strong working knowledge of Xero, Wise, Whop, and corporate card platforms (Pleo, Qashio or similar) Someone who builds systems, not reports, and executes before being asked twice Highly Desirable: Experience with UAE corporate structures, specifically DMCC entities Background in performance marketing businesses with high daily ad spend Experience managing entity wind-downs or cross-border entity restructuring Familiarity with Series A / early-scale finance environments — you know how to bring structure without bureaucracy Benefits OUR CULTURE — READ THIS BEFORE YOU APPLY We are a high-performance, remote-first team operating in one of the fastest-moving sectors in the world. We do not have time for: Vague updates and no ownership Problems that get buried instead of surfaced People who wait to be told what to do Complexity that exists to impress rather than to solve We do have time for: People who see a mess and immediately start building the solution Direct, clear communication even when it's uncomfortable Operators who take ownership and don't need hand-holding Anyone who can simplify the complex, lead others effectively, and automate the repetitive You will work closely with the Director of Finance and have direct visibility into the executive layer. The people at the top of this company are operators. They expect the same from everyone around them. WHY THIS ROLE, WHY NOW We are scaling aggressively. Our ad spend is significant, our entity structure is multi-layered, and our financial operations need to match the ambition of the business. The Director of Finance needs a true operator and leader by their side, not a subordinate waiting for tasks, but someone who identifies what needs to be done, directs the right people, and gets it done. If you are the person who walks into complexity and leaves behind systems and a team that runs them, this is your role. If you need structure handed to you, this isn't for you. Benefits Why Join Us Operate at the front line of AI-powered business building Work directly with ambitious founders globally Apply real-world experience, not theory or scripts Fully remote, senior-level role with autonomy and ownership Founder-led environment that values judgment over bureaucracy

Location: South Africa; United Kingdom; Poland; Romania; Bulgaria; Ukraine About AI Acquisition AI Acquisition is a bootstrapped, multi-entity business running high-velocity acquisition, coaching, SaaS, and performance marketing operations. We are founder-led, fast, and commercially driven. We build it, test it, and scale it before others are still planning. The Opportunity Our Customer Success organization has grown fast thousands of active clients, a high monthly intake of new accounts, and a large distributed team of account managers. Growth has outpaced the operating system underneath it. We need a hands-on operator to run this organization day-to-day: own the P&L, build the accountability infrastructure from scratch, manage department heads and account managers directly, and make the hard calls when performance or capacity issues show up. This is not an advisory or strategy seat. You will be in the org, running it. Requirements How We Operate This role is built around how we actually work. If these don't sound like you, this isn't the right seat: Own the number, not the narrative you're accountable for the outcome, not for explaining why it slipped. Bias for action diagnose fast, act faster. We don't reward analysis without output. Build the system once if you're solving the same problem twice, you haven't actually solved it. Dive deep go to the root cause and the real data. Don't manage from summaries. Make the hard call exits, resets, restructures. You decide; you don't escalate what's yours to own. Insist on the highest standard inconsistency is a system failure, not an individual one. Fix the system. What You'll Own P&L Ownership — full ownership of the function: targets, retention, expansion, cost-to-serve. You own the number. Operating System — build the accountability infrastructure from scratch: account segmentation by risk, escalation paths, quality guardrails, scorecards, and operating cadence. Real systems with named outputs, not templates. Direct Management — direct management of account management leads and senior operators. Radical clarity on expectations, consequences, and growth. You make the hard calls without deferring upward. Cross-Functional Partnership — partner with sales and delivery leadership on handoffs, capacity planning, and pipeline-to-onboarding flow. Fix root cause upstream, not just symptoms. Hiring & People Ops — partner with People & Talent to build management depth. Define the profiles, set the standard, hold the bar. Founder Leverage — free the founders from day-to-day operational firefighting so they can focus on vision, growth, and external relationships. What We Need From You You've run a large, metrics-driven operation and turned recurring problems into documented systems the sector matters less than the operating rigor. Agency, high-growth SaaS with a large CS/AM function, marketplace or high-volume service operations all fit. Direct ownership of an account management, client services, or customer success function at scale a large team and a high account volume. Verifiable P&L, retention, or margin ownership improved during your specific tenure, with real numbers you can walk us through. Built operating infrastructure from scratch not inherited, not fractional. Made hard people decisions: exits, restructures, real performance management. In-house operating experience not exclusively consulting or fractional work. Managed teams of 30+ with direct reports at manager/lead level. High agency and urgency you move before you're asked, and you push back when needed. Nice to Have Background in a rigorous, systems-driven operations environment (e.g. Amazon-style operations). Agency, advertising, or performance-marketing experience. Improved retention or reduced churn by a documented, measurable amount. Built an operating cadence QA reviews, KPI dashboards, incentive structures that outlasted your tenure. Experience managing distributed or remote teams across geographies. Our Process After an initial conversation, our process includes a working exercise: we'll give you a real operating problem and ask you to show us how you'd size it up and fix it not describe your philosophy, actually work the problem. This is how we evaluate every senior hire. If that sounds uncomfortable, this probably isn't the right role. The Environment This is a fast, high-standards environment. We change direction quickly and we hold a high bar. The founding team is commercially excellent and operationally under-resourced. You will have real authority, real accountability, and real upside. If you need consensus to act, a structured onboarding program, or six months to understand the business before driving outcomes, this isn't the right role. If you've done it before, can size up what you're looking at within 30 days, and want to build something worth building we want to talk. Benefits Compensation is competitive with the role's scope and accountability. Details are confirmed during the process.

Location: Philippines; Poland; Romania Description The Opportunity We are hiring a highly execution-focused Senior Technical Developer (Contract) to own the technical and systems layer of an enterprise project controls platform. Our software replaces the messy spreadsheet-and-email toolchain that dominates megaproject oversight with a single production-live system serving major capital construction programs. Because our data directly informs client decisions worth millions of dollars, absolute data accuracy and system reliability are core table stakes. This role is ideal for an implementation partner with expert-level TypeScript and React fundamentals who wants to step directly into a production codebase and build out real-world ML/AI infrastructure (including fine-tuned LLMs and voice interactive pipelines)—not just wrap basic APIs. You will work directly with the founder in an environment completely free of ticket theater and management layers. Work Model: Remote | Contract Time Commitment: 25–40 hours / week Timezone Requirement: EST/CST Compensation: Open What You’ll Own Act as the primary implementation partner working directly in a production codebase. Own the building, engineering, and feature deployment of full-stack system features. Design, implement, and submit clean Pull Requests (PRs) for review. Build and maintain robust machine learning pipelines, covering training data preparation, fine-tuning scripts, and system evaluations. Write complex raw PostgreSQL database schemas, queries (CTEs, window functions), and data migrations. Develop, scale, and optimize high-throughput model inference steps and custom voice pipelines (STT/TTS). Decompose feature briefs, propose structural technical architectures, and autonomously resolve backend production bugs. Requirements Experience 3+ years of production experience with strict TypeScript/JavaScript (generics, type inference, discriminated unions). Production React experience with clear ownership over shipping and maintaining real, live web applications. Next.js App Router literacy , demonstrating deep familiarity with server vs. client components, middleware, and route handlers. SQL Fluency with raw PostgreSQL ; you must have zero dependency on an ORM. Python proficiency explicitly tied to data preparation, training, and evaluation for machine learning pipelines. Strict Git workflow discipline , maintaining clean commits and structural code review habits. Familiarity or deep learning trajectory inside ML infrastructure frameworks (personal projects, fine-tuning experiments, or coursework). Skills Strong independent research skills to learn unfamiliar technical stacks and specialized domains without hand-holding. Excellent written English communication skills for documentation, thorough code reviews, and technical notes. High technical agency to fill the gaps given an ambiguous brief, proposing sensible fallback paths independently. Meticulous attention to detail: you test your own edge cases and ensure work is right the first time. Nice-To-Have Hands-on PyTorch and Hugging Face model fine-tuning (PEFT/LoRA, Transformers library). Voice/speech ML engineering background (STT, TTS, or end-to-end voice pipeline tuning). GPU infrastructure management capabilities (self-hosted GPU servers, CUDA, resource monitoring). Front-end data visualization expertise (Tailwind CSS, Radix unstyled primitives, complex dashboard trend charting). Automated document report generation systems (PDF, Excel, Word exports). DevOps exposure: Docker containerization, multi-stage builds, and automated CI/CD pipelines. Prior domain exposure to capital construction, industrial software, or engineering project controls. Success Metrics Ramp-Up Milestones Day 30: Local environment completely running, 5–8 production PRs successfully merged, full data tracing verified from the database to the UI, and basic domain familiarity achieved. Day 60: Autonomously implementing core features, writing raw SQL migrations confidently, handling active production bugs, and launching initial LLM fine-tuning experiments. Day 90: Decomposing broad feature briefs into standalone technical tasks, proposing architecture modifications, showing full-stack comfort, and actively contributing to voice AI and ML infrastructure pipelines. Benefits Why This Role Stands Out Fully remote flexibility across global talent pools. Direct impact on enterprise assets: Your code directly influences active capital construction programs worth millions of dollars. Production ML experience: Opportunity to fine-tune LLMs, build real voice pipelines, and manage GPU inference server clusters on actual running systems, not simple demo tools. Specialized domain depth: Gain high-value expertise in a specialized, multi-billion dollar industrial sector that most developers never get to touch. Modern, zero-bloat stack: Build with fresh, current tools applied to complex engineering problems without corporate ticket theater or management bottlenecks. If you enjoy building advanced full-stack systems, optimizing data pipelines, and take pride in getting architecture right without supervision, we want to hear from you. How to Apply Apply with: A brief introduction (2–3 paragraphs) explaining your technical background and why this specific intersection of full-stack engineering and ML infrastructure stands out to you. Links to your active work (GitHub, technical portfolios, or production application code examples). Your availability profile (Earliest start date, target rate expectations, weekly hours capacity, and timezone location).

Location: Poland; Belarus; Bulgaria; Moldova; Ukraine; Romania About AI Acquisition AI Acquisition is the global category leader in AI service provider enablement. Operating globally with the US as its primary market, our unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by connecting AI agencies with qualified enterprise opportunities at scale. We combine proprietary AI orchestration tools with proven enterprise SaaS infrastructure to deliver immediate value to small and medium businesses worldwide. We’re revolutionizing the way entrepreneurs build businesses by brokering AI tools to business owners eager to succeed. Whether through our AI Agency Incubator, AI Accelerator, or AI Agency Launchpad, we provide the systems, training, and support to help our members achieve rapid success. The Role We are looking for a Head of Marketing Technology & Automation to take absolute ownership of our end-to-end marketing infrastructure. This is not a traditional virtual assistant or ticket-taking role. We are hiring a true Technical Operator—someone who will look at our marketing landscape, independently design the strategy, and execute the architecture completely free of day-to-day oversight. You aren't just completing tasks; you own the systems layer of all marketing funnels—tracking, attribution, reporting, funnel pages, multi-step automations, and global email infrastructure. Today, this execution layer requires too much internal oversight. We are hiring a sharp, high-agency leader who can be handed a one-line business objective and trusted to return a fully mapped, tested, and operating technical solution. This is a full-time, remote position ideal for a data-driven technical manager who wants to build robust, AI-accelerated marketing systems at scale. Responsibilities Infrastructure Ownership & Strategy: Act as the technical architect for all marketing funnels. Autonomously design, implement, and audit data pathways without needing micro-management from leadership. Tracking, Attribution & Financial Reconciliation: Implement and structurally maintain comprehensive attribution tracking (Meta pixel + Conversions API, GTM server-side tagging, GA4); define and enforce strict UTM frameworks; ruthlessly debug data or numbers discrepancies between ad platforms, our CRM (Close), and payment gateways (Whop/Stripe) end-to-end. Reporting & Anomaly Detection: Build, own, and maintain marketing campaign dashboards. Guarantee 100% data fidelity, proactively deep-diving into analytics anomalies and fixing root-cause tracking bugs before leadership ever has to ask. Funnel Operations: Oversee and optimize high-converting landing pages, VSL pages, opt-in forms, and complex multi-path booking flows across our page builders. Set up clean split-testing parameters ensuring zero leakage in data recording. Advanced Automation & System Architecture: Architect and manage robust n8n webhooks and multi-branch workflows connecting external forms, Close CRM, Slack, Google Sheets, and our email platform—ensuring strict error handling and automated fallback paths are built natively into every execution loop. Email Ops & Deliverability Architecture: Direct the execution of multi-step behavioral email sequences and system triggers within our ESP. Own long-term list hygiene, technical exit conditions, domain isolation, and overall deliverability metrics. AI Orchestration: Aggressively leverage AI agents and advanced prompt engineering to accelerate team output; identify key areas in our pipeline where AI steps can scale throughput or operational intelligence. Future Scope: Take full technical ownership of the marketing operations department, with the runway to hire, structure, and directly manage junior technical VAs/contractors as we scale. Requirements Ideal Candidate Profile Ownership & Operator Mindset (Non-Negotiable): You have a proven track record of owning marketing technology stacks entirely without oversight. You have personally managed a technical team or solo function for a fast-growing agency/SaaS, setting up complex tech ecosystems from scratch. You think like a business owner, not a component builder. High Horsepower & Agency: Given a highly ambiguous brief, you fill the gaps with sensible architectural choices, explicitly document your core assumptions, flag uncertainties, and ship completely functional results first time round. Automation Mastery: Extensive hands-on depth in advanced workflow automation tools ( n8n strongly preferred ; Make/Zapier acceptable only with a portfolio proving complex, multi-branch builds, heavy webhook parsing, custom API requests, and built-in error trapping). Deep Tracking Fluency: You can tell a specific technical war story about a severe numbers mismatch between an ad platform and a CRM that you independently tracked down, debugged, and resolved via server-side tagging or webhooks. Code Literacy: Highly comfortable working with custom REST APIs, raw JSON data manipulation, and webhooks. Scripting familiarity (HTML, JavaScript, or Python) is a significant plus. Async-Native Communicator: Absolute fluency in written and spoken English. You communicate with precision, utilize concise written technical updates, and record brief, context-rich Looms to align teams across time zones. Nice to Have Based in Eastern Europe (or highly aligned with US Eastern/Central daytime hours). Direct, hands-on experience with Close CRM, Whop/Stripe, and GTM server-side tagging. Prior experience directing, hiring, or quality-controlling marketing VAs. Technical alignment with digital info-product, coaching, or high-ticket community funnels. Benefits What’s In It for You Training Provided: You’ll receive full support to succeed in your role, including onboarding process training, hands-on guidance using Asana and Slack for project coordination, and ongoing mentorship from senior technical leads. Remote Flexibility: Work from anywhere with a stable internet connection while maintaining professional async-native structures. Skill Growth: Gain elite experience in AI orchestration, advanced automation (n8n), and high-level marketing operations. Supportive Team: Join a collaborative environment that values technical curiosity, blunt direct feedback, and professional growth. Real Impact: Your builds directly power the growth of our members, optimize funnel mechanics, and scale the overall organization. Ready to Grow With Us? If you’re organized, technically minded, and ready to help us shape the future of AI-driven marketing, we’d love to hear from you. Apply now by submitting your CV and a short note about why you’re a great technical fit. We’re excited to welcome the right person to our team!

Location: South Africa; Philippines; Poland; Pakistan; United Kingdom; United Arab Emirates The Opportunity We’re hiring a highly execution-focused Tech VA to support client onboarding, CRM systems, outbound infrastructure, and technical operations for fast-growing B2B campaigns. This role is ideal for someone with strong experience in GHL, cold email infrastructure, automations, and AI SDR workflows who can operate independently in a fast-paced, SOP-driven environment. Work Model: Remote | Independent Contractor Compensation: $500–$3,000/month depending on experience and scope What You’ll Own Execute technical onboarding for new clients including: Domain/DNS setup Email hosting configuration GHL sub-account builds CRM pipelines and automations Build and launch cold email and AI SDR sequences based on client briefs Scrape, clean, and upload verified lead lists into campaigns Connect and troubleshoot integrations across: GHL HubSpot Salesforce Stripe Slack Zapier / Make.com Maintain and optimize live campaigns based on performance data Follow SOPs closely and proactively flag blockers or missing client assets Support onboarding documentation and fulfillment operations Requirements Experience Strong experience with GoHighLevel (GHL), including CRM setup, pipelines, automations, and sub-account management Experience with cold email infrastructure including DNS, SPF/DKIM/DMARC, warm-up, and deliverability Experience building AI SDR or email automation workflows Experience using Apollo, Clay, PhantomBuster, or similar lead scraping tools Familiarity with Zapier and/or Make.com automation workflows Experience configuring Google Workspace or Microsoft 365 email hosting Experience working in startup, agency, or outbound lead generation environments preferred Skills Strong problem-solving and troubleshooting ability Excellent async communication skills Ability to work independently with minimal oversight Strong organizational and documentation skills Detail-oriented with strong execution ability Comfortable working in fast-paced environments Nice-To-Have Experience with Acquisity, Smartlead, or Instantly HubSpot or Salesforce integration experience Meta Ads account setup and CRM connection experience LinkedIn outreach tools experience (Expandi, Dripify, etc.) Basic prompt engineering or AI agent configuration knowledge Client-facing onboarding or fulfillment support experience Success Metrics Client onboarding completed within 5–7 business days Zero critical technical issues during launch Campaigns active and generating leads within the first 2 weeks Zero missed SOP checklist tasks per client build Fast response times and strong operational execution Benefits Why This Role Stands Out Fully remote flexibility Opportunity to work on high-impact AI and outbound systems Fast-paced, high-ownership environment Exposure to scalable lead generation and automation operations Long-term growth opportunities within a growing team If you enjoy building systems, solving operational problems, and supporting scalable outbound campaigns, we’d love to hear from you. Apply with your CV, LinkedIn profile, and examples of systems, automations, or outbound workflows you’ve worked on.

Location: United States; United Kingdom; Australia; Canada The Seat You own the most commercially sensitive client relationships in the business. The ones where trust is fragile, stakes are high, and the wrong move costs more than a contract — it costs the relationship. This is not a support role. It is not a processing role. It is a senior commercial seat for someone who can walk into a difficult conversation, diagnose what's actually broken, and turn a client who is ready to walk into one who stays, re-engages, and expands. In the early weeks you will be close to the ground — learning the client base, understanding the patterns, and making sure nothing falls through. That proximity is the input. The retention outcomes you drive from it are the job. You report into senior leadership. You own the cases. You own the outcomes. The Company AI Acquisition is a multi-8-figure business helping founders and operators scale with AI. 3,000+ clients. 200+ mastermind participants. A sales and delivery engine built for speed and scale. Growth is happening faster than most companies ever see. This seat exists because the client base is scaling, the stakes per account are real, and we need someone senior enough to protect revenue and relationships at pace. Requirements What You Actually Do Own the hard cases: Take full ownership of escalated client situations — from first signal through to resolution — applying structured thinking at every stage, not reactive problem-solving Diagnose the root cause behind every at-risk engagement and build a targeted intervention before the situation deteriorates further Negotiate outcomes that protect the client relationship and the company's commercial interests — without compromising either Maintain meticulous case records that support continuity, accountability, and pattern recognition across the book Protect and grow revenue: Monitor client engagement signals and identify early indicators of dissatisfaction or churn risk before they surface as formal escalations Develop and execute retention strategies that address underlying issues — not just surface-level complaints Work cross-functionally with Customer Success, Sales, and Operations to close the gap between what was promised and what is being delivered Track and report weekly on retention metrics, case outcomes, revenue protected, and churn trends — with clear recommendations, not just data Build the function: Contribute to the development of retention playbooks, escalation frameworks, and client support systems that scale beyond you Identify patterns across accounts that signal broader delivery or operational issues requiring intervention Act as the internal voice of the client — ensuring leadership and delivery teams understand the downstream cost of service gaps Propose and implement process improvements that reduce escalation volume and resolution time over time Requirements Experience 5–8 years in a senior client-facing role — spanning client retention, revenue protection, customer success, or escalation handling within a high-growth service, agency, or tech-enabled business Proven track record managing complex, high-value client situations with measurable retention outcomes Prior exposure to cross-functional environments — working alongside Sales, Operations, and Leadership to resolve client issues at pace Experience contributing to retention policy, escalation frameworks, or client risk management systems Skills & Competencies Expert-level negotiation and de-escalation — able to navigate emotionally charged, commercially sensitive conversations with composure and precision Commercially sharp — understands the revenue impact of every decision and applies judgment accordingly, not just policy Strong analytical ability — reads retention data, identifies risk patterns, and turns insights into action fast Excellent written and verbal communication — clear, professional, and persuasive in every client-facing and internal context Meticulous documentation habits — maintains thorough records that support continuity, accountability, and process improvement Mindset & Behavioural Fit Senior ownership mentality — operates independently, takes full accountability for outcomes, and doesn't wait to be managed Solutions-oriented and calm under pressure — approaches escalations with structure and clarity, not reactivity High commercial integrity — balances genuine client empathy with the company's financial interests without compromising either AI-native or highly AI-fluent — actively uses AI tools to enhance output quality, response speed, and documentation efficiency Proactive risk detector — spots churn signals early and acts before situations deteriorate Discreet and professional — exercises sound judgment in handling confidential, sensitive, and commercially significant matters You Will Probably Not Fit If: You need a calm, structured environment with predictable, low-stakes caseloads You measure success by how many cases you close, not by how much revenue and trust you protect You are more comfortable following a retention script than diagnosing what's actually wrong You need to be managed through difficult conversations instead of leading them You are looking for a transactional support role with clear escalation paths above you Benefits What You Get Competitive compensation tied to retention and revenue protection outcomes you own Fully remote — US, UK, UAE, Canada, or Australia Full-time, stable role at a profitable bootstrapped company — no runway anxiety, no pivots every quarter Direct line to senior leadership that has built and scaled products past $100M in revenue Real growth track — perform in this seat and the scope expands: retention team lead, broader ops ownership, or a cross-functional leadership role