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Location: Illinois or Arizona Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Director of Revenue Process & Technology leads the standardization, automation, and technology strategy that powers Lessen’s go-to-market engine. This role owns the design and enforcement of consistent processes across sales, marketing, and account management; drives the roadmap for Lessen’s GTM technology stack, anchored by Salesforce; and leads the adoption and utilization of AI and automation to make the entire sales cycle faster, more predictable, and more scalable. What You'll Do: Process Standardization Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success so every function operates from the same playbook Identify friction points across the funnel from lead generation through opportunity development, close, expansion, and renewal, and redesign of workflows to remove manual, redundant, or inconsistent steps Establish data quality, field-level, and process-adherence standards, and implement governance to maintain data integrity as the organization scales Deliver an end-state suite of reporting and analysis for revenue productivity measures GTM Sales Technology Own the strategy and roadmap for Lessen’s revenue technology stack, with Salesforce CRM as the system of record for sales, marketing, and customer success Partner with ProdTech, the RevOps Team, Sales and Marketing on architecture, data model, automation (Flows), and integrations between Salesforce and adjacent revenue systems (marketing automation, CPQ, forecasting, and reporting tools) Lead evaluation, selection, and deployment of supporting GTM technologies, including low/no-code platforms, to extend Salesforce’s capabilities without adding unnecessary complexity Lead the organization’s Master Data Management (MDM) and data governance strategy across the GTM sales systems Drive user adoption of the technology stack through training, enablement, and change management.  Act as the escalation point for system usability and performance issues Artificial Intelligence & Automation Lead Lessen’s GTM evolution toward an AI-enabled operating model, embedding intelligence across the revenue lifecycle, including forecasting, pipeline management, account expansion, and renewals Identify and prioritize opportunities to apply AI and automation to reduce manual work across the platform, from lead routing and lead scoring to next-best-action recommendations for sellers. Partner with IT/Data teams to evaluate and deploy AI-enabled tools (agentic workflows, predictive insights, revenue intelligence) that are practical, secure, and genuinely improve seller productivity — not adoption for its own sake Stay current on emerging AI and automation capabilities in the RevOps/GTM technology space and translate them into a realistic, sequenced roadmap for the organization What You'll Need: Bachelor’s degree in Business, Information Systems, Finance, Economics, or a related field Demonstrated success in designing, standardizing, and scaling GTM processes across sales, marketing, and customer success Deep, hands-on expertise with Salesforce CRM — architecture, automation, reporting, and data governance — with proven experience managing a broader revenue technology stack Technical experience applying AI and automation (including AI agents and low/no-code platforms) to revenue operations, and managing data at scale in common front-office technology environments Strong written and verbal communication skills, with experience transforming complex analysis into clear, actionable insights for senior leadership Preferred Qualifications MBA or other advanced degree preferred Experience in SaaS, technology, or facility management and real estate-focused industries Strong background in change management, project management Experience in a matrixed, multi-service or multi-product B2B environment is a plus Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Illinois or Arizona Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Sales Director is an individual contributor role that is responsible for managing and growing existing account relationships and opening new business opportunities for Lessen in one or more of the company’s key market segments including retail, financial services, and healthcare. This individual will interface heavily with both clients and the business development team to grow Lessen’s enterprise customers. What You'll Do: Meet or exceed annual sales quota Build integrated facilities solutions on the Lessen platform that meet customer goals and deliver industry-leading performance across complex real estate and national facilities footprints Engage C-level executives and collaboratively build compelling business cases for Lessen’s services Develop and maintain a sales pipeline consistent with territory growth goals Develop thought-leadership in your target industry through engagement with trade organizations Provide forecast predictability and accuracy Support the development and effectiveness of inside sales resources Partner with customer success and account operations to establish and grow new customer relationships What You'll Need: Bachelor’s degree preferred > 5 years of enterprise sales experience in facilities management, real estate equipment and services, technology or services required Proven track record of exceeding quota in a direct sales role Experience selling through channel or referral partners Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Remote Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. What You'll Do: Discovery & analysis Lead discovery with prospective clients across a range of industries to understand their portfolios, facilities operations, service performance, cost structure, and business priorities. Analyze work order, spend, vendor, lease responsibility, and other available data to establish a defensible baseline and identify opportunities. Business case & proposal development Build client-specific business cases that quantify potential value, state assumptions clearly, and distinguish measurable savings from broader operational benefits. Develop proposals and executive presentations that connect Lessen's capabilities to each client's priorities. Help clients evaluate value beyond price — visibility into FM cost and performance, service consistency, risk management, and time returned to local teams. Sales partnership & enablement Partner with sales, operations, product, and implementation teams to shape solutions Lessen can deliver. Support deal strategy and participate in client meetings through evaluation, proposal, and executive review. Create repeatable models, discovery tools, benchmarks, and value narratives that improve the quality and speed of future pursuits. What You Need: Must-haves 5+ years in management consulting, solution consulting, value consulting, corporate real estate, or facilities management. Exposure to Commercial Facilities Management, spanning both hard services (HVAC, electrical, plumbing, building systems) and soft services (janitorial, landscaping, grounds). Strong understanding of dispersed, multisite portfolios — how organizations plan, budget, and manage FM operating expenses and capital expenditures across many locations. Strong financial modeling skills and the judgment to build credible business cases from incomplete or inconsistent client data. Experience presenting complex findings and recommendations to executive audiences in clear, practical terms. Advanced Excel and presentation skills. Strong ability to understand the operational outcomes needed through the client lens, and the ability to challenge the status quo for what is “best”. Nice-to-haves Experience in sales enablement — discovery frameworks, value models, proposal content, and presentations that help sales teams engage executive buyers. Familiarity with BI tools or large operational datasets. Exposure to healthcare, retail, or other distributed, multi-vertical portfolios. Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Scottsdale, AZ Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Account Manager role plays a pivotal role in guiding our strategic vision. Tasked with uncovering growth opportunities, managing client concerns, and leading strategic initiatives, the Account Manager is a key contributor to the Operations teams. What You'll Do: Collaborate with internal teams spanning Sales, Field Operations, Centralized Services, Product Management, and Implementation to ensure that projects align with client needs and expectations. Gain a deep understanding of client portfolios, partnering with clients to tailor growth strategies. Serve as the go-to contact for client communications, fostering robust relationships and exploring joint collaboration avenues. Monitor market developments, client feedback, and industry shifts to frame growth strategies that resonate with client and organizational goals. Lead client retention efforts by ensuring service excellence, anticipating client requirements, and delivering timely solutions. Document client interactions, sales endeavors, and growth metrics to inform strategic direction. Achieve or exceed targets related to account growth and upsell according to plan. Work collaboratively with clients to ensure projects stay within allocated budgets, making necessary adjustments for unforeseen costs. Actively solicit feedback from clients on satisfaction, areas of improvement, and any other service needs. Proactively monitor and report client KPI and success metrics Other duties as assigned. What You'll Need: Professional Skills Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships. Proficiency in using CRM software and business tools such as data analytics software, spreadsheets for financial tracking, project management platforms, and communication software, crucial for efficient account management. Financial analysis capabilities to make informed decisions based on financial data and profit margins. Conflict resolution expertise to address and resolve potential disputes effectively. Technical proficiency or awareness of the tools and techniques used in multifamily renovations. Time management skills ensuring efficient handling of multiple accounts and projects. Stakeholder management skills to liaise effectively with property owners, contractors, and other relevant parties. Role Specific Skills Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships. Proficiency in using CRM software and business tools such as data analytics software, spreadsheets for financial tracking, project management platforms, and communication software, crucial for efficient account management. Financial analysis capabilities to make informed decisions based on financial data and profit margins. Conflict resolution expertise to address and resolve potential disputes effectively. Technical proficiency or awareness of the tools and techniques used in multifamily renovations. Time management skills ensuring efficient handling of multiple accounts and projects. Stakeholder management skills to liaise effectively with property owners, contractors, and other relevant parties. Minimum Qualifications A minimum of 5 years in roles related to account management or sales Additional considerations made for experience focusing on property management Other Relevant Qualifications Have a comprehensive grasp of the residential single-family rental landscape, understanding its intricacies and demands. Strong business acumen with an in-depth understanding of customer needs and pain points related to property management, renovation and maintenance operations. Familiarity with local and state regulatory and compliance standards relevant to facilities management or single-family rental property management. Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Chicago, IL Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. What You'll Do: Assist in the coordination and execution of the complete work order life cycle from creation to resolution Manage vendors to ensure services are completed within agreed upon SLA’s Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s) Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues Assist in monthly reporting, forecasting and asset management on all sites Help develop and implement preventative, ongoing and anticipated maintenance/repair programs Assist with development of operating and capital budgets for the assigned Support the creation of work order forecasts by drawing on historical, current, and metric-based data Attend regular client status meetings, if applicable Ensure confidentiality of internal and external data Perform ad-hoc projects and other duties as assigned What You'll Need: Bachelor’s degree or equivalent facilities management experience 3+ years of facilities management experience Experience with managing multiple vendors for day-to-day work order management and small to large capital projects Client relationship management skills Communication and organizational skills Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Glendale, AZ Workplace: remote Starting at $30/hr, our HVAC service technician will possess the knowledge and understanding of how to complete a wide range of HVAC tasks, which includes but is not limited to, routine maintenance & service, installation, troubleshooting & repairing HVAC systems, other miscellaneous home repairs as assigned. These tasks involve a thorough understanding of the proper installation of new HVAC system components, parts and/or equipment in order to facilitate a proper repair. These repairs will be applicable to residential, commercial and light industrial applications.     *****Sign on Bonus of $2,500 **** Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings  No on-call!  Weekday schedule! The company will provide a tool/equipment allowance of $50 per month The company will provide a cell phone allowance of $50 per month  Company fleet vehicle and fuel card Growth opportunities into Lead Technicians and Field Maintenance Managers Provided OSHA training Competitive hourly rate and corporate-level benefits! What You'll Do: Intermediate to advance skills in troubleshooting all heating, cooling and indoor air quality equipment. Independent and self-starting on a wide range of intermediate HVAC service issues, needs and problems. Detailed orientation to complete projects and assigned tasks in a timely manner. Create positive experiences with customers during all customer interactions. Identify/complete any/all additional tasks required to complete the service call in a timely manner. Maintain inventory on service vehicle. Attend service and safety meetings. Drive to multiple service locations each day. Responsible for scheduling maintenance/repairs of company service vehicle. including routine maintenance, repairs, and maintaining a clean and well-organized exterior/interior. Assist other Service Technicians with questions and troubleshooting. Complete the forms required for processing warranty parts. Perform other duties as assigned You Should Have: High School diploma or equivalent Minimum  - 4 years of previous HVAC experience Possess a valid state Driver’s License and auto insurance Must pass an MVR check to drive a company vehicle Ability to climb ladder and enter/exit attic and roof spaces. Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance. #IND1

Location: Chicago, IL Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Vendor Relationship Representative supports the department by facilitating, developing and contributing to effective relationships with suppliers and vendors. Is able to work with general supervision.   *This role is onsite at our Chicago office on Tuesdays and Thursdays. What You'll Do: Develop and maintain positive vendor relations to ensure superior customer satisfaction Receive and handle customer calls and email requests for services Manage the scheduling and completion of all services assigned by customers Manage real-time inquiries while keeping track of and responding to commitments to follow up with customer/vendor inquiries Identify, research and resolve customer issues using the company’s web-based systems and databases Source new vendors to perform required services, as needed Resolve or escalate all disputes or un-satisfied service confirmations Maintain open communication with Vendors in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and policies are in place to attract and retain customers Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in-person Enter information into our database and ensure consistency and accuracy Be able to educate clients on the benefits of the Lessen service offering Resolve most/all client and Affiliate issues without escalation Remain on the queue and address all requests Provide creative solutions to meet client needs and maximize value Contribute to special projects and continuous improvement initiatives, as requested by Operation’s management or the client Provide management with recommendations to changes in procedures, as needed You Should Have: Advanced proficiencies in: Microsoft Word, Excel, PowerPoint, and Outlook 3+ years work experience Account Management experience a plus Compensation: $20.00 an hour Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location. Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Remote Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Vendor Success Manager assists the department and leadership in achieving profitable business results. This role is responsible for the oversight and performance of geographic markets through developing and cultivating relationships with Affiliates. This role also analyzes data used to align Affiliates in reducing risk, and improving performance and profitability. What You'll Do Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc. Provide supporting data and analytics to ensure informed decisions are made when choosing vendors Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis Uncover/understand client objectives, challenges and needs by performing regular client needs assessments Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships with Lessen  vendor base Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc. Maintain an awareness of latest buying techniques, theories, best practices, trends, legislative issues and market competitiveness information and leverage these to drive bottom-line improvements Assist leadership in the development of department performance objectives; monitor activities against department objectives and submit performance reports to management Ensure appropriate audit trails are embedded in sourcing processes, for internal audit and performance management purposes Identify challenges related to processes, tools and policies for the department; implement changes as necessary to resolved challenges Ensure compliance with policies and programs in alignment with sourcing strategy Ensure the effective delivery of initiatives, programs and directives in accordance with sourcing strategy and financial business plans Ensure that sourcing processes and policies are in line with business processes Develop and deliver presentations to leadership and vendors, as required on strategies, programs, practices and issues Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization Collaborate with other internal departments on catalog pricing and implementation Meet with internal departments on a regular basis to ensure vendor strategies are on track and achieving customer goals and expectations Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership Perform work under general supervision; carefully reviews the details and accuracy of work performed Foster a positive team environment and provide coaching or mentoring to team members Ensures confidentiality and accuracy of internal and external data Travel expected up to 20% of the time Performs ad-hoc projects and other duties as assigned What You Need: 3-5 years’ in facilities, supply chain analytics, or procurement experience required Bachelor’s degree preferred Proficient in all people management processes, including recruitment, performance management and reward Proficient in building, growing and developing a team; including department structure design and resourcing Proficient in coaching and developing individual team members to reach their potential Proficient in engaging a team through communication, processes, personal impact and influence System Experience: (i.e. ADP, Great Planes) Possesses solid working knowledge of subject matter Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required System Experience: Tableau, HubSpot, Salesforce preferred Industry Trade Knowledge: HVAC, Electrical, Plumbing, General Maintenance preferred Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Memphis, TN Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.   Pay range starting at $24 hr - $27 hr.   Lessen is seeking an experienced, solution-oriented Field Maintenance Technician with a minimum of 3 years of verifiable, hands-on experience in property management maintenance or a related trade. You will own your work orders, manage budgets, and oversee comprehensive maintenance for properties in our portfolio.  We prioritize quality, over quantity, to provide excellent customer service to our clients. We are looking for forward thinking, and solution-oriented techs who want to grow with our brand as we expand our locations nationally.     Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings  No on-call!  Weekday schedule! The company will provide a tool/equipment allowance of $50 per month The company will provide a cell phone allowance of $50 per month  Company fleet vehicle and fuel card Growth opportunities into Lead Technicians and Field Maintenance Managers Provided OSHA training Competitive hourly rate and corporate-level benefits! What You'll Do: Respond, as directed, promptly and professionally to skilled maintenance and repair requests. Ensure work is performed in a timely and professional manner Assist with scheduling, overseeing, and communicating with contractors to obtain bids and checking work for completeness Purchase maintenance supplies as needed for the property Perform preventive maintenance and comprehensive repairs in the areas of plumbing, appliances, pool equipment, carpentry, sheetrock, exterior and basic electrical issues. You Should Have: Ability to travel within your region: this position is based 100% in the field. 3+ years of verifiable, hands-on experience in property management maintenance, other building maintenance, or a related trade. Demonstrated Proficiency in diagnosing, troubleshooting, and performing comprehensive repairs across all standard trades, plumbing, electrical, appliance, carpentry. Proven ability to manage and complete independent work orders, budget time/materials, and communicate effectively with contractors/clients. Current driver’s license and automobile insurance. Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance. Holding a current or previous plumbing license is a plus. #IND2 Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Remote, AZ Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. The Regional Relationship Manager assists the department and leadership in achieving profitable business results through key KPI metrics. This role is responsible for the oversight of customer portfolio, vendors, and ensuring relationships are created and developed with our clients. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability. What You'll Do: · Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc. · Provide supporting data and analytics to ensure informed decisions are made when choosing vendors · Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis · Uncover/understand client objectives, challenges and needs by performing regular client needs assessments · Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships · Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc. · In project checks pre & post with focus on Quality Control. · Assist Estimation and Project teams with any market issues as well as previewing fron and back end projects when necessary. · Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization · Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership · Perform work under general supervision; carefully reviews the details and accuracy of work performed · Travel expected up to 40% of the time · Performs ad-hoc projects and other duties as assigned What You'll Need: Role Specific Skills · Computer Skills: Microsoft Word, Excel, PowerPoint, · System Experience: Reno Walk, Scopesy, etc Qualifications Minimum Qualifications · High School Diploma or greater · 4 years of experience in Construction, Quality Control, Customer Service, or similar Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful   Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Frisco, TX Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.   Pay range starting at $23 hr - $27 hr.   Lessen is seeking an experienced, solution-oriented Field Maintenance Technician with a minimum of 3 years of verifiable, hands-on experience in property management maintenance or a related trade. You will own your work orders, manage budgets, and oversee comprehensive maintenance for properties in our portfolio.  We prioritize quality, over quantity, to provide excellent customer service to our clients. We are looking for forward thinking, and solution-oriented techs who want to grow with our brand as we expand our locations nationally.   *** $1500 Sign on Bonus *** Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings  No on-call!  Weekday schedule! The company will provide a tool/equipment allowance of $50 per month The company will provide a cell phone allowance of $50 per month  Company fleet vehicle and fuel card Growth opportunities into Lead Technicians and Field Maintenance Managers Provided OSHA training Competitive hourly rate and corporate-level benefits! What You'll Do: Respond, as directed, promptly and professionally to skilled maintenance and repair requests. Ensure work is performed in a timely and professional manner Assist with scheduling, overseeing, and communicating with contractors to obtain bids and checking work for completeness Purchase maintenance supplies as needed for the property Perform preventive maintenance and comprehensive repairs in the areas of plumbing, appliances, pool equipment, carpentry, sheetrock, exterior and basic electrical issues. You Should Have: Ability to travel within your region: this position is based 100% in the field. 3+ years of verifiable, hands-on experience in property management maintenance, other building maintenance, or a related trade. Demonstrated Proficiency in diagnosing, troubleshooting, and performing comprehensive repairs across all standard trades, plumbing, electrical, appliance, carpentry. Proven ability to manage and complete independent work orders, budget time/materials, and communicate effectively with contractors/clients. Current driver’s license and automobile insurance. Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance. #IND2 Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Mesa, AZ Workplace: remote Starting at $28/hr, our HVAC service technician will possess the knowledge and understanding of how to complete a wide range of HVAC tasks, which includes but is not limited to, routine maintenance & service, installation, troubleshooting & repairing HVAC systems, other miscellaneous home repairs as assigned. These tasks involve a thorough understanding of the proper installation of new HVAC system components, parts and/or equipment in order to facilitate a proper repair. These repairs will be applicable to residential, commercial and light industrial applications.     *****Sign on Bonus of $2,500 **** Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings  No on-call!  Weekday schedule! The company will provide a tool/equipment allowance of $50 per month The company will provide a cell phone allowance of $50 per month  Company fleet vehicle and fuel card Growth opportunities into Lead Technicians and Field Maintenance Managers Provided OSHA training Competitive hourly rate and corporate-level benefits! What You'll Do: Intermediate to advance skills in troubleshooting all heating, cooling and indoor air quality equipment. Independent and self-starting on a wide range of intermediate HVAC service issues, needs and problems. Detailed orientation to complete projects and assigned tasks in a timely manner. Create positive experiences with customers during all customer interactions. Identify/complete any/all additional tasks required to complete the service call in a timely manner. Maintain inventory on service vehicle. Attend service and safety meetings. Drive to multiple service locations each day. Responsible for scheduling maintenance/repairs of company service vehicle. including routine maintenance, repairs, and maintaining a clean and well-organized exterior/interior. Assist other Service Technicians with questions and troubleshooting. Complete the forms required for processing warranty parts. Perform other duties as assigned You Should Have: High School diploma or equivalent Minimum  - 3 years of previous HVAC experience Possess a valid state Driver’s License and auto insurance Must pass an MVR check to drive a company vehicle Ability to climb ladder and enter/exit attic and roof spaces. Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance. #IND1

Location: Nashville, TN Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.   Pay range starting at $24 hr - $27 hr.   Lessen is seeking an experienced, solution-oriented Field Maintenance Technician with a minimum of 3 years of verifiable, hands-on experience in property management maintenance or a related trade. You will own your work orders, manage budgets, and oversee comprehensive maintenance for properties in our portfolio.  We prioritize quality, over quantity, to provide excellent customer service to our clients. We are looking for forward thinking, and solution-oriented techs who want to grow with our brand as we expand our locations nationally.     Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings  No on-call!  Weekday schedule! The company will provide a tool/equipment allowance of $50 per month The company will provide a cell phone allowance of $50 per month  Company fleet vehicle and fuel card Growth opportunities into Lead Technicians and Field Maintenance Managers Provided OSHA training Competitive hourly rate and corporate-level benefits! What You'll Do: Respond, as directed, promptly and professionally to skilled maintenance and repair requests. Ensure work is performed in a timely and professional manner Assist with scheduling, overseeing, and communicating with contractors to obtain bids and checking work for completeness Purchase maintenance supplies as needed for the property Perform preventive maintenance and comprehensive repairs in the areas of plumbing, appliances, pool equipment, carpentry, sheetrock, exterior and basic electrical issues. You Should Have: Ability to travel within your region: this position is based 100% in the field. 3+ years of verifiable, hands-on experience in property management maintenance, other building maintenance, or a related trade. Demonstrated Proficiency in diagnosing, troubleshooting, and performing comprehensive repairs across all standard trades, plumbing, electrical, appliance, carpentry. Proven ability to manage and complete independent work orders, budget time/materials, and communicate effectively with contractors/clients. Current driver’s license and automobile insurance. Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance. Holding a current or previous plumbing license is a plus. #IND2 Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Scottsdale, AZ Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure continued delivery of exceptional service to our clients. The CER I reviews and resolves client escalations and other complaints and communicates with residents regarding their maintenance experience. Hours may vary with one weekend day requirement. What You'll Do: Identify, research, and resolve customer issues using the company's web-based systems and databases; enter information into databases, ensuring consistency and accuracy Resolve disputes, escalations, and un-satisfied service confirmations; communicate with other teams to facilitate the timely resolution of escalated work orders Provide information to leadership, peers and subordinates by telephone, electronically, or in person; serves as the point of contact for escalation and resolution handoff between shifts and/or other offices Demonstrate professionalism in communication, relationship development, customer service, etc. Shift flexibility may be required Foster a positive team environment Ensure confidentiality and accuracy of internal and external data Perform ad-hoc projects and other duties as assigned What You Should Have: Professional Skills Customer Service - Advanced Verbal Communication - Proficient Written Communication - Proficient Teamwork – Proficient Relationships – Proficient Organizational Awareness - Proficient Learning Agility - Proficient Problem Solving – Advanced Process Orientation – Proficient Prioritization - Proficient Role Specific Skills Computer Skills: proficiencies in Microsoft Word, Excel, Outlook are preferred Qualifications High school diploma required A minimum of 2-4 years’ experience in customer service call center environment required Other Relevant Qualifications Associates degree preferred Flexibility, adaptability and able to juggle multiple projects and priorities in a fast-paced environment Strong alignment to our company values - Entrepreneurial Spirit, One Team, Passion for Service, and Integrity Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Remote Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Construction Project Manager is responsible for managing and monitoring day to day operations for Major Construction projects across the US in a specific market sector, including design, staffing, compliance, scheduling, construction resources and contractual commitments. Responsible for driving high quality operational output & performance and developing and maintaining strong, effective and sustainable relationships with their customers. What You'll Do: Monitor and provide direction in the following areas: Client Maintenance Procedural and process issues Financial issues and reporting processes Subcontractor performance issues Manpower issues and analysis Constructability and technical issues Legal and liability issues Risk analysis and mitigation Special issues Monitor and report on: Project schedule, safety, administration and profitability Material and equipment procurement Quality of work Communication/Relationships with Owner, Subcontractors, and Architecture and Engineering companies Prepare project administration documents for approval: General Conditions and project approach of each project estimate prior to submission to the Owner Project schedule prior to issuance to the Owner and Subcontractors Project Budget as prepared by estimating prior to issuance to accounting Subcontracts and Purchase Orders Contractual notices to Owners and Subcontractors Change Order Requests prior to submission to the Owner American Institute of Architect (AIA) Owner Change Orders Subcontractor AIA Change Orders and associated budget revisions Visit job sites and attend Subcontractor progress meetings as required in order to have working knowledge of current project status and issues Coordinate project mobilization, demobilization and equipment needs with Finance Administrators Develop and maintain key customer relationships, travel as needed to meet with key stakeholders in markets to devise solutions to problems and collaborate on areas of improvement Prevent and/or resolve issues and customer concerns with high sense of urgency, escalating on a timely basis when necessary. Prepare and participate in communications and monthly updates with key clients; including presenting at client meetings, sharing appropriate reports etc. Ensure confidentiality of internal and external data Foster a positive team environment Perform ad-hoc projects and other duties as assigned Operate within the Organization’s Financial, Legal, and Ethical Policies. Be familiar with and complies with company rules and policies Act as professional role model in performance and behavior in accordance with SMS values You Should Have: Professional Skills Customer Service - Advanced Verbal Communication - Proficient Written Communication - Proficient Teamwork - Advanced Relationships - Advanced Negotiation - Advanced Organizational Awareness – Proficient Learning Agility – Advanced Analysis - Proficient Problem Solving - Advanced Process Orientation – Advanced Prioritization - Advanced Role Specific Skills Ability to dissect full projects into construction trade bundles and build project schedules Knowledge and competency in a variety of project management software Pragmatic problem solver Proficient in Microsoft suite Minimum Qualifications Four-year Construction Science/Engineering degree or equivalent combination of education and experience in engineering, project management or construction management 5 + years of project management experience preferably in commercial retail branches of banks or retail stores Experience and knowledge of Commercial Construction estimating, means and methods, accounting, project administration, LEED certifications, and a thorough understanding of industry practices Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Brandon , FL Workplace: remote Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.   Pay range starting at $24 hr - $27 hr.   Lessen is seeking an experienced, solution-oriented Field Maintenance Technician with a minimum of 3 years of verifiable, hands-on experience in property management maintenance or a related trade. You will own your work orders, manage budgets, and oversee comprehensive maintenance for properties in our portfolio.  We prioritize quality, over quantity, to provide excellent customer service to our clients. We are looking for forward thinking, and solution-oriented techs who want to grow with our brand as we expand our locations nationally.   •  Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings  •  No on-call!  Weekday schedule! •  The company will provide a tool/equipment allowance of $50 per month •  The company will provide a cell phone allowance of $50 per month  •  Company fleet vehicle and fuel card •  Growth opportunities into Lead Technicians and Field Maintenance Managers •  Provided OSHA training •  Competitive hourly rate and corporate-level benefits! What You'll Do: Respond, as directed, promptly and professionally to skilled maintenance and repair requests. Ensure work is performed in a timely and professional manner Assist with scheduling, overseeing, and communicating with contractors to obtain bids and checking work for completeness Purchase maintenance supplies as needed for the property Perform preventive maintenance and comprehensive repairs in the areas of plumbing, appliances, pool equipment, carpentry, sheetrock, exterior and basic electrical issues. You Should Have: Ability to travel within your region: this position is based 100% in the field. 3+ years of verifiable, hands-on experience in property management maintenance, other building maintenance, or a related trade. Demonstrated Proficiency in diagnosing, troubleshooting, and performing comprehensive repairs across all standard trades, plumbing, electrical, appliance, carpentry. Proven ability to manage and complete independent work orders, budget time/materials, and communicate effectively with contractors/clients. Current driver’s license and automobile insurance. Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance. Holding a current or previous plumbing license is a plus. #IND2 Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.