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Location: New York Workplace: OnSite Role You will be joining Taptap Send’s product team, with responsibility for the full-stack of product from product strategy (i.e., identify primary ideas for product improvement) to design (i.e., creating initial mocks; writing technical specs) and implementation (i.e., cross-functional project management and execution).   You’ll take product features from conception to implementation. Your role will be central to translating our customer and internal needs into a product roadmap, and then working with engineering to execute against it.   An ideal candidate will have experience owning a domain end to end, will obsess over customers/UX, and have experience working with AI/analytics tools. They will have a deep understanding of product management for consumer products, experience with immigrant communities, a passion for social change, and an ability to lead multiple stakeholders to execute projects. Responsibilities - Own a product domain and roadmap end to end - Responsible for product lifecycle of domain area, from discovery to delivery of features, including adoption and GTM - Coordinate across engineering, operations, compliance, markets, etc. to execute projects efficiently - Implement systems for iterative development with regular user feedback Requirements - At least 6 years’ experience working in product management, strategy, or operations for a tech company - Experience in fintech strongly preferred - Experience with immigrant communities and empathy for our customers - Strong analytical skills - Outstanding project management skills, including end-to-end problem ownership - UX design instincts - Experience with Figma or other prototyping tools a plus - Background or degree in a technical field a plus Also you are - Outgoing - you love speaking to people and enjoy building meaningful relationships - Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation - Mission Oriented - you are passionate about working for a net positive organization / tech for good - Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment - Driven - you thrive in a fast-paced, target-oriented company About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: London; New York The Role We’re looking for a hands-on Staff Analytics Engineer to own the delivery of first-class data systems at Taptap Send. This is a senior technical IC role: you’ll design, build and maintain the dbt modelling layer that all teams — from Finance to Product to Markets — rely on to make decisions. You’ll set the technical bar for Analytics Engineering at TTS. That means owning our thorniest modelling problems, ensuring that trusted, self-serve data is default across the company. If you live and breathe dbt and want to apply that craft to real problems in a rapidly scaling cross-border payments context then this is the role for you. You’ll report to the Head of Data, partnering closely with our COO, Engineering, Finance, Treasury, and Markets teams, and help shape how the broader data discipline scales. The role is full-time – we’re open to individuals in one of the following hubs: London, Dubai or NYC. Key responsibilities - Own dbt transformation. Design and build the mission-critical models, and the standards, tests and docs that keep them reliable and performant at scale - Pre-empt problems. Produce the dashboards, alerts and tools that surface the issues before they become incidents - Ensure self-serve data. Build the knowledge layer, docs and quality checks, so others can drive their own analysis - Use AI effectively. Use AI tools and agents across the modelling lifecycle — from accelerating dbt development to improving data quality — and help the rest of the team do the same - Tackle meaty domain problems e.g. via high-priority special data projects - Champion Data. Peer-review code, share best practice at weekly meetups, mentor the team, and raise the bar for data best practice at the company Required - 7+ years in a data role (Analytics Eng and/or Data Science) - Strong SQL skills, and comfortable working with large, complex datasets in dbt - Strong communication and stakeholder management skills - Hands-on experience with cloud tech (e.g. AWS, GCP or Azure) and a modern cloud warehouse (e.g. Redshift, Snowflake, BigQuery) - Fluency with modern BI tools (e.g. Looker, Mode etc.) and what it takes to enable real self-serve - Experience with Python and/or R - Detail-oriented and pragmatic, with a ‘no task too small’ attitude - Right to work in one of advertised hubs (UK/US/UAE) Nice-to-have - Experience in a high-pace context – e.g. startup or scale-up - Experience leading cross-functional projects with Finance, Engineering or Product About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: Casablanca The Role Taptap Send is seeking an AML Analyst with 1+ years of experience, which is a licensed payment institution regulated in several jurisdictions. The role is full-time and based in Casablanca. You will report directly to the MLRO and work closely with our Heads of Compliance and the wider Taptap Send financial crime team to implement the compliance and fraud program for Taptap Send’s global business. Your role will be primarily to identify risks and prevent any threat of money laundering, terrorist financing and corruption taking place on our platform. You will also work closely without fraud teams and have full understanding of our entire financial crime program. Responsibilities: - Using a combination of our technology and third-party software, evaluating transactions that are a high risk of money laundering - Reviewing potentially sanctioned customers or recipients, and reviewing customers that might be politically exposed - Establishing rapport with customers that you speak to as part of your investigations - Review escalated cases from our Customer Service department - Escalating suspicious activity to the MLROs, being able to rationalise and defend your decisions as needed - Performing diligence on customers to ensure that we understand who they are and their risk profile - Assisting and responding to information requests from local authorities - Supporting our counter fraud team from time to time You have: - A good understanding of general AML legislation and regulations - 1+ years experience in a regulated financial institution in a compliance or compliance-related role. Ideally within a startup fintech environment or a remittance company. - An interest in using technology to address fraud and compliance issues - Experience with compliance systems (transaction monitoring, sanction screening, etc) - Attention to detail while still seeing the bigger picture - The initiative to work independently to pursue your analysis - Good communication skills and the ability to clearly express opinions and concerns - Willingness to work flexible hours - Proficiency in English (required) and one other language (ideally French, Spanish, Dutch, German, Italian, Arabic or Portuguese. Languages of communities we serve are a bonus too. - The right to work in Morocco About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: Mexico City; New York Workplace: OnSite THE ROLE Taptap Send is seeking a motivated and analytical leader to join our Network Performance team. You will own improving the payout customer experience and efficiency for LatAm & across the globe. You will be responsible for analysing the performance of our payment network, identifying areas of improvement both in our processes and those of our partners, and liaising with our payment partners in various countries. This role touches a wide cross-section of Taptap Send’s truly global operations. You will showcase project management skills navigating our operations, support, trading, and finance teams. From discussing contract terms to troubleshooting operational issues, you’ll be the primary relationship contact for our third-party payment providers across the region. Taptap Send is rapidly growing, and the scope and complexity of this role will too. RESPONSIBILITIES - Lead performance improvement and monitoring in our payment corridors in the region, including in Colombia, Mexico, Brazil, Guatemala and beyond. Identify & track the metrics that matter. - Foster strong working relationships with payout partners across markets. Collaborate with partners on troubleshooting issues and potential performance improvements - Reduce our technical outages over time by tracking why they happen & working across teams to remove the issues at the root - Build robust systems, governance tools, analytical dashboards and playbooks to streamline internal and payout partner operations and reporting - Working cross-functionally with highly technical and specialized product/engineering colleagues across the organization to build scalable systems - Collaborate with growth, engineering, product, business development, and support teams to prepare for new market and payout partner launches - Taptap Send is a 24/7 business & we do anticipate infrequent night/weekend work resolving critical issues. REQUIREMENTS - Ability to independently lead projects, identify operational problems & deliver solutions cross-functionally. This includes performing analysis, designing process solutions and working with technical team(s) on implementation - Strong organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment - 5+ years of experience in finance, technology, operations, or a similar field at a start-up or tech company. Experience in payment operations is a plus - Strong written and verbal communication skills - Proficiency in Excel, SQL a must - Emerging market experience strongly preferred - Fluent English and Spanish language proficiency required About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: New York; Mexico City The Role Your role will be to boost the growth of TTS in the Latam corridor. You will work to continue launching TTS within various Latam communities in Mexico & Central America, and build a comprehensive, community-oriented growth strategy. While performance marketing is managed centrally, you will lead our local expansion by identifying exactly who our audience follows and trusts. You will conduct deep customer research to understand the emotional side of sending money home; execute high-impact partnerships; and drive boots-on-the-ground awareness to win against our real competition: the in-person remittance counters at Latino supermarkets. Reporting to our Regional Manager, Latam, you’ll combine great sales and marketing prowess with a data-driven test-and-learn mindset. You’ll be a creative thinker who is always looking for ways to hack growth The role offers the chance to join a high growth startup and to have a positive impact on the communities we serve. We are looking for a candidate with an immigrant background or a deep, lived understanding of remittance culture. You should have an entrepreneurial spirit, a test-and-learn mindset, and the execution power to drive seasonal campaigns (e.g., Father's Day, back-to-school) from idea to implementation. RESPONSIBILITIES - Build trust-based relationships with diaspora communities through in-person and online communications - Conduct customer research with transfer senders on a regular basis - Initiate, negotiate and build partnerships with community associations and organizations - Set up local offline and community-driven awareness campaigns - Source and lead community ambassadors, champions and influencers - Manage customers’ CRM - Optimize Operations with help from Product, Ops, Eng and Support teams - Deepdive into customer pain points and work with the different teams as well as the Country Manager to solve them - Travel to connect with and better understand the Latam diaspora and grow our customer base - Dedicate part of your time to call customers and respond to messages/comments across our our owned media channels - Work with the Country Manager to outline the growth plan for the market, including the growth strategy, monthly budget, targets, CAC, and CRM campaigns REQUIREMENTS - Based in Mexico City or NYC. - Relevant experience in high growth-environments (startups, marketing, fintechs); we are flexible on seniority and open to junior or manager level candidates - Exceptional knowledge and networks among the Latam diaspora across [Mexico and Central America] - Strong business development/sales/marketing/analytical background - Experience driving execution-heavy growth initiatives and seasonal community campaigns - Having contacts with Latin influencers and celebrities in [location(s)] is a plus - Strong interpersonal and communication skills - Passion for working with and for migrant communities - Resourceful and has the ability to get things done. Also doing “more” with “less” - Fluency in English and Spanish. ALSO YOU ARE - Outgoing - you love speaking to people and enjoy building meaningful relationships with customers and community members across cultures - Execution oriented - we have an “impact first” philosophy and a lot to be done. You should be able to take an idea to implementation - Mission-Oriented - you are passionate about working with immigrant communities and/or financial inclusion - Flexible - you are comfortable setting your working hours to accomplish your goals, including work commitments on nights and weekends (e.g events or customer meetings) - Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment - Driven - you thrive in fast-paced, target oriented environments About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: New York The Role We are looking for a Senior Engineer, Platform/SRE to join our growing engineering team. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. We’re an encouraging environment that values both teamwork and autonomy. We have many exciting upcoming challenges in supporting an exponentially scaling platform with new product launches, and much more! Responsibilities - Primary engineer driving best practices and improved adoption of observability tools, especially Datadog - Optimize Taptap’s deployment methodologies using Github Actions and AWS ECS - Drive maturation of Taptap Send service management through adoption of SRE best Practices - Contribute to Taptap Send infrastructure as code projects, especially in Terraform - Work with other engineering teams to assure optimal operation of Taptap Send’s systems including responding to large-scale incidents Requirements - Deep knowledge and hands-on experience with infrastructure as code tools like Terraform, Cloudformation and Ansible - Familiarity with industry leading CI/CD tools including Jenkins, GitHub Actions, BitBucket Pipelines, CircleCI, BuildKite, etc. - Experience with hands-on software engineering as part of a larger team or project (open-source experience acceptable) - Experience scripting in Python - Hands-on experience with Docker and container schedulers including AWS ECS & EKS, Kubernetes, Mesos/Marathon, etc. - Hands-on cloud experience, especially in AWS. AWS certification preferred. - Degree in Computer Science, IT, or similar field; a Master’s is a plus or seven years' equivalent experience About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: New York Workplace: OnSite Role We are looking for an experienced Head of Fraud to own and lead Taptap Send’s fraud strategy, ensuring our customers and business remain protected from financial crime and abuse. The ideal candidate is a strategic thinker with hands-on experience in analytics and operations responsible for owning and driving improvements to a key metric. We’re looking for someone with a background in fast-moving startups, with bonus points for fintech and fraud experience. You will develop and execute fraud prevention frameworks, optimize risk detection models, and collaborate with cross-functional teams to continuously improve our fraud defenses while minimizing friction for legitimate users. This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities - Develop and implement a comprehensive fraud prevention strategy to detect, mitigate, and prevent fraudulent activities, balancing security with a seamless user experience - Leverage data analytics to enhance fraud detection, transaction monitoring, and identity verification processes - Collaborate with compliance, product, and engineering teams to ensure fraud controls align with regulatory requirements and user experience expectations - Lead and scale fraud operations with tools, automation and data-driven insights to combat emerging fraud patterns effectively - Stay ahead of evolving fraud tactics and regulatory trends, working with industry partners to strengthen the company’s anti-fraud capabilities - Develop and grow the fraud team as we scale to new users, geographies and products Requirements - 8+ years of experience owning outcomes in an analytics and operations-intensive function (ideally fraud but not strictly necessary). - Proven track record of building and scaling fraud prevention or similar programs in high-growth environments. - Hands-on experience with analytics, machine learning models, and automation tools. - Strong background in data-driven decision-making, with proficiency in SQL strongly preferred. - Bonus points for fintech experience. Personal Attributes - High ownership and ability to operate in a fast-paced, high-accountability environment. - Seeks out opportunities to unlock value by working harder and going further than others might. - Recognizes challenges, accepts them as reality, and proactively proposes solutions. - Willingness to travel periodically to meet with key stakeholders. Also you are - Outgoing - you love speaking to people and enjoy building meaningful relationships - Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation - Mission Oriented - you are passionate about working for a net positive organisation / tech for good - Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment - Driven - you thrive in a fast-paced, target oriented company About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: London; New York; Singapore; Dubai Workplace: OnSite Role Taptap Send is looking for a seasoned, strategic operator to join as a Founders Associate. You'll work directly with our Founder and senior leadership, owning high-stakes, cross-functional projects that will define the future of the business. From the very start, you'll be in the driver's seat—crafting strategy, steering execution, and making an immediate impact.  Every day, we’re moving billions of dollars across continents, serving diasporas in dozens of countries, and navigating the beautifully complex world of international finance. As we grow, we need someone who thrives in ambiguity, moves fast, and brings both analytical firepower and relentless execution to the table. This isn’t a role for the sidelines—it’s for builders who want to operate at the heart of a company scaling globally with urgency and purpose. Why now? Taptap Send is at a pivotal inflection point—our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate, you’ll be trusted with some of our most pressing and high-leverage opportunities. You’ll have close proximity to Leadership, exposure to every part of the business, and the chance to help architect the systems, processes, and strategy that will power our next stage of growth. Responsibilities - Own and lead strategic initiatives across the company—scoping opportunities, building execution plans, and delivering results - Partner with cross-functional teams (Product, Finance, Ops, Legal, etc.) to turn strategy into reality - Design and improve key business processes and systems - Support prioritization and resourcing across major initiatives with executive leadership - Conduct high-quality analysis using SQL, Excel, and other tools to support decision-making - Collaborate with product and engineering teams to build internal tools that drive efficiency and scalability - Help shape internal operating cadence, tracking KPIs and ensuring accountability Requirements - 6-10 years of experience in a high-performing, analytical environment (consulting, biz ops, startup/scale-up, or similar) - Proven track record of taking initiatives from concept to execution - Strong analytical skills; comfortable working with SQL, Excel, and data visualization tools - Excellent communication and stakeholder management skills - “Owner mindset” – thrives on responsibility and is equally comfortable in the weeds or thinking big-picture - Bias for action and instinct to simplify complex problems - Nice to have: fluency in languages beyond English, experience working in global or emerging markets About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.