Вакансии

Location: Remote Workplace: Remote As a Referral PCC, you will be the first point of contact for patients referred to Talkiatry by our trusted network of partners, and you'll also manage the outbound side of referrals - coordinating when Talkiatry patients need to be referred out to partner organizations for services outside our scope of care. This is a patient-facing role that blends administrative efficiency, sales acumen, and cross-organizational coordination to keep referrals moving smoothly in both directions. The successful candidate must be available to work one of the following shifts: 8:00am-4:30pm EST 10:30am-7:00pm EST   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Inbound Referral Outreach & Scheduling - Manage referral workflow by initiating outreach on all referrals not yet scheduled and tracking outcomes accurately - Manage a high volume of outbound calls in a fast-paced environment - Contact referred patients via phone, text, and email to explain next steps, highlight the value of care with Talkiatry, and assist with scheduling - Use motivational interviewing techniques to address concerns, build urgency, and motivate patients to schedule their psychiatric evaluations - Coordinate scheduling using internal scheduling tools and match patients with appropriate Talkiatry psychiatrists based on need, geography, and insurance - Send self-scheduling links, follow up, and troubleshoot scheduling barriers (insurance questions, availability, etc.) - Outbound Referral Coordination - Manage the outbound referral process for Talkiatry patients being referred to partner organizations for services outside Talkiatry's scope of care (e.g., higher level of care, specialized programs, community resources) - Communicate directly with patients about the outbound referral: explaining why the referral is being made, what to expect, and next steps for connecting with the receiving partner - Coordinate with the partner organization to confirm receipt of the referral, submit any required documentation, and track the patient's status through intake - Keep the Talkiatry referring provider updated on the status of the outbound referral, including confirmation of receipt, scheduling outcomes, and any barriers encountered - Follow up with patients and partners to close the loop on outbound referrals, ensuring patients don't fall through the cracks between organizations - Document all outbound referral activity accurately in internal systems to maintain a clear audit trail for the care team YOU HAVE: - 1–3 years' experience in healthcare coordination, patient intake, call center, or referrals - Experience coordinating care or referrals across multiple organizations or provider networks a plus - Ability to communicate clearly, both verbally and in writing - Sales or customer retention experience strongly preferred (e.g., upselling, rebooking, or high-volume conversion roles) - Strong phone presence, empathy, and a persuasive communication style - Comfortable working with CRMs, EHRs (eClinicalWorks), ticketing systems (Zendesk/ServiceNow) - Ability to multitask and work efficiently in high-volume environments - Must be organized, responsive, and detail-oriented with strong follow-through WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup   - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first  Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.      At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.     We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote As a Patient Care Coordinator, you will serve as a key point of contact for our clinicians, providing high-quality support across administrative, customer service, and workflow navigation needs. You will manage and prioritize a high volume of inquiries, resolving requests independently when appropriate and partnering with cross-functional teams to ensure timely and effective resolution. You will leverage multiple communication channels including phone, chat, email, and SMS, to execute objectives, facilitate timely resolution, and provide a seamless support experience for our clinicians. Success in this role requires a strong commitment to operational excellence, service quality, and stakeholder experience. You will be expected to consistently deliver a high standard of service that strengthens the clinician experience, supports patient care, and reflects Talkiatry’s commitment to excellence. The successful candidate must be available to work one of the following shifts: 8:00am-4:30pm EST 9:30am-6:00pm EST 10:30am-7:00pm EST   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Answer incoming inquiries from patients, answer questions, and schedule appointments - Make outbound phone calls to patients, pharmacies, and insurance companies - Create and triage tickets in ServiceNow - Ensure that providers are scheduled for best use of time - Schedule appointments as needed in eClinicalWorks - Support clinicians via Microsoft Teams Chat to: - Schedule patient follow-up appointments - Reach out to patients who are late to tele visits - Send referral information to patients - Send discharge letters - Monitor and complete tickets in ServiceNow to: - Inform patients of insurance benefits - Respond to patient inquiries - Add copies of insurance cards/IDs to patient documents - Troubleshoot minor technological issues or escalate them to our helpdesk DESIRED COMPETENCIES - Strong written and verbal communication skills - Excellent customer service skills - Ability to multitask while maintaining accuracy - Enjoy working in team-based environment YOU HAVE: - Experience providing phone, email and chat-based customer service - Experience answering phones and multitasking in a fast-paced environment - Experience scheduling appointments - Medical Reception experience and experience using an Electronic Health Record (EHR) is a plus, but not required - Microsoft Office (M365), plus if you have worked with Microsoft Teams WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup   - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first  Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.      At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.     We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote Talkiatry is hiring a Staff AI Enablement Engineer to define and drive how generative AI and automation are used across our engineering organization. This is a builder's role first: you'll design and ship working automations and agents, not just write recommendations. It's also a force-multiplier role: your job is to make every engineering team faster and more capable by embedding proven AI practices, tools, and infrastructure into their day-to-day work. You'll work directly with the Engineering and Product leaders and teams to understand their workflows, tooling gaps, and pain points — then design automation, agents, and tooling that measurably reduce toil. You'll also own our engineering-wide point of view on AI coding assistants and agentic developer tools, evaluating what's real versus hype and driving thoughtful, phased adoption suited to our team's current maturity. Beyond developer-facing enablement, you'll have the opportunity to apply AI and ML directly to core business workflows, modernizing existing rules-based systems with more data-driven approaches. ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Act as engineering's subject-matter expert on generative AI, agentic systems, and AI-assisted software development — tracking the landscape closely enough to separate durable capability from hype - Diagnose team-level workflows and pain points by meeting with every engineering team, translating findings into a prioritized backlog of AI-enabled solutions - Own the AI enablement roadmap end-to-end — propose it, get buy-in from engineering leadership, execute against it, and report on impact - Evaluate and pilot AI coding assistants and agentic tools, driving adoption decisions grounded in evidence rather than hype, calibrated to our team's size, stack, and current AI fluency - Design, build, and operate a network of specialized automation agents targeting high-friction engineering and operational workflows, on a shared architecture that lets new agents be added quickly and reliably - Instrument and measure the impact of each automation you ship (time saved, quality improvement, adoption) and iterate based on real usage - Partner with teams across the business to modernize existing rules-based or heuristic systems into more data-driven, ML-informed approaches, working closely with data and clinical stakeholders where relevant - Define lightweight adoption frameworks and guardrails (quality, security, cost, and responsible-use considerations) so new tools and agents can be rolled out safely and repeatably - Champion AI/automation best practices across engineering through documentation, demos, brown bags, and hands-on pairing with teams - Make the tradeoffs of any given AI approach (build vs. buy, cost, latency, quality, risk) legible to both engineers and leadership YOU HAVE: - 8+ years in software engineering, with a track record of shipping production systems end-to-end - Hands-on experience building with LLMs and agentic systems — prompt engineering, context/tool design, evaluation, and orchestration - Real, production-level experience with modern AI coding assistants and agentic dev tools — not just awareness of them — and a clear point of view on when and how they add value - Working knowledge of applied ML fundamentals sufficient to help move a heuristic system toward a proper ML-based approach (features, evaluation, model selection, collaborating with/acting as a data scientist) - Demonstrated ability to drive technical adoption across an engineering organization without direct authority — through credibility, clear communication, and working software, not mandates - Strong product instincts for internal tooling: you talk to your "users" (fellow engineers), prioritize ruthlessly, and ship iteratively - Excellent written and verbal communication; comfortable presenting roadmap, tradeoffs, and results to engineering leadership - Prior experience in a staff/principal-level IC role, ideally with cross-team or platform scope NICE TO HAVE: - Experience building internal AI enablement programs, developer-experience platforms, or lightweight AI governance frameworks - Experience in healthcare, healthtech, or another regulated industry - Familiarity with vector search / RAG, model evaluation frameworks, and observability for LLM-based systems - Experience with conversational AI / virtual assistant products WHY YOU'LL LOVE WORKING HERE - Meaningful mission — your work directly helps a lean engineering team spend more time on what moves the business - Shape how an entire engineering org builds with AI — real autonomy and direct access to engineering leadership - A mandate to build things that matter, not produce slideware - Impact that spans developer productivity, operations, and the broader patient experience - Competitive compensation, benefits, and remote flexibilityn WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote; South Dakota; Kansas; Colorado; Arkansas; Missouri; Utah; Louisiana; Wyoming; North Dakota; Idaho; Texas; Oklahoma; Montana; Nebraska Workplace: Remote Talkiatry is seeking a strategic, execution-oriented Area Director to lead our Partnerships Activation team across the Central region. As the commercial leader for your Area, you'll build and develop a high-performing team, grow relationships with health systems and medical practices, and deliver the commercial results that drive growth across your region. In this role, you'll lead one of Talkiatry's most important growth engines – our provider referral partnerships program – helping providers connect patients to timely, high-quality mental health care. This role combines people leadership, commercial strategy, and executive relationship development. You'll lead a team of Provider Partnerships Managers, helping them succeed through thoughtful hiring, in-market coaching, and clear accountability. At the same time, you'll shape how Talkiatry grows across your region by identifying new partnership opportunities, guiding where your team focuses its efforts, and working cross-functionally to turn opportunities into sustainable growth. THE IDEAL CANDIDATE: You’re the ideal candidate if you’re a leader who enjoys building teams as much as building businesses. You know how to coach people to perform at their best, navigate ambiguity with good judgment, and earn the trust of both your team and your partners. You're equally comfortable coaching an individual contributor and leading executive conversations with health system partners. This is an opportunity to lead one of Talkiatry's fastest-growing regions, develop exceptional people, and play a meaningful role in expanding access to high-quality mental healthcare through trusted provider partnerships. TO BE CONSIDERED FOR THIS ROLE, YOU MUST LIVE IN ONE OF THESE STATES: Idaho, Montana, Wyoming, Colorado, Utah, North Dakota, South Dakota, Nebraska, Kansas, Missouri, Oklahoma, Texas, Louisiana, Arkansas   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Build exceptional teams by hiring, onboarding, and developing high-performing Provider Partnerships Managers - Coach and develop talent through regular field travel, in-market coaching, performance feedback, and hands-on development - Create a high-performance culture rooted in collaboration, ownership, and continuous improvement - Shape regional strategy by identifying market opportunities, setting commercial priorities, and guiding how your team wins across the region - Deliver commercial results by achieving referral, growth, and regional performance goals - Lead executive partnerships with health systems and strategic provider organizations to strengthen relationships and expand market presence - Partner cross-functionally with teams across Partnerships, Operations, Marketing, Clinical, and Product to execute effectively. - Scale best practices by sharing learnings, developing leaders, and raising the performance of the broader Partnerships organization YOU ARE: - A proven commercial leader with experience leading high-performing, field-based teams and develop exceptional talent - An exceptional relationship-builder who earns trust with providers, executives, and internal partners - A coach who enjoys helping others grow through clear expectations, meaningful feedback, and consistent accountability - Strategic and thoughtful, with the ability to balance long-term market opportunities with day-to-day execution - Comfortable making decisions in ambiguous environments and adapting quickly as priorities evolve. - Data-driven, using performance insights to guide decisions without losing sight of the people behind the numbers - Highly accountable with strong operational discipline and a bias toward action - Motivated by purpose and energized by the opportunity to expand access to high-quality mental health care YOU HAVE: - 7-10+ years of experience leading commercial, sales, business development, or partnership teams, preferably within healthcare or healthcare-adjacent organizations - Demonstrated success hiring, developing, and leading high-performing, quota-carrying field teams - Experience developing regional or market growth strategies, account plans, and delivering against ambitious commercial goals - Strong executive presence with experience building relationships and influencing senior stakeholders - Experience partnering closely with strategy, analytics, or sales operations teams to improve commercial performance - Bachelor's degree required. WE OFFER: You won't just lead a region, you'll build leaders, shape strategic partnerships, and help define how Talkiatry expands access to high-quality psychiatric care across your market. - Competitive compensation with performance-based incentive opportunity. - The opportunity to lead one of Talkiatry's most important commercial regions with significant autonomy and executive visibility - A mission-driven culture focused on purpose, accountability, and innovation - Career growth and leadership development as Talkiatry continues to scale partnerships nationally - The opportunity to develop exceptional leaders, shape market strategy, and build partnerships that expand access to psychiatric care. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote Talkiatry is seeking a Staff Product Manager, Growth to help build our growth engine. You'll initially own our "Start to Visit" funnel, using rigorous analysis, experimentation, and strong product judgment to help more patients successfully begin care. Growth at Talkiatry has a direct connection to our mission: when we make it easier for someone to discover Talkiatry, find the right clinician, and successfully begin and stay in care, more people get access to the mental health care they need. You'll identify high-leverage opportunities, develop hypotheses, run rigorous A/B tests, and turn learnings into compounding engines. Over time, your scope will expand across retention, LTV, organic growth, referrals, and product-led growth loops. This is a high-impact Staff IC role for an exceptional growth product leader who combines analytical depth, systems thinking, and a relentless drive to learn and optimize.   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.   YOU WILL: - Own growth product strategy and execution, initially focused on materially improving the Start-to-Visit funnel. - Treat growth as a system: deeply understand the funnel, identify constraints and drop-off points, and find the highest-leverage opportunities. - Build a rigorous, high-velocity experimentation practice—develop hypotheses, run A/B tests, measure incremental impact, and compound learnings over time. - Use funnel analysis, segmentation, cohorts, and behavioral data to understand what is happening and why. - Balance continuous optimization with larger product bets that can unlock step-change growth. - Expand into retention, LTV, organic acquisition, referrals, and other compounding growth loops over time. - Partner deeply across engineering, design, data science, marketing, operations, and clinical teams to drive outcomes. YOU HAVE: - 7+ years of product management experience, including significant experience building consumer growth products. - A track record of materially improving conversion, activation, retention, engagement, or LTV at scale. - Exceptional analytical horsepower and fluency with funnels, experimentation, metrics, and behavioral data. - Deep expertise in A/B testing, including hypothesis development, experiment design, measurement, and interpretation. - Strong systems thinking and an ability to find leverage within complex customer journeys. - Exceptional rigor and attention to detail. You interrogate assumptions, dig beneath topline metrics, and care deeply about getting the answer right. - Strong product judgment—you know when to optimize, when to keep learning, and when a problem requires a fundamentally different solution. - The ability to operate independently in ambiguity and influence cross-functional teams without direct authority. - Experience in a world-class consumer growth organization is strongly preferred. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote As a Senior Data Product Manager at Talkiatry, you will own the evolution of our data stack, end user data enablement strategy and our third party integrations (including referrals, billing and more). This role reaches into nearly every part of Talkiatry's practice, and asks you to balance day-to-day execution against a strategic view of how our data capabilities should evolve. You will partner closely with Referrals, Operations, Marketing, Finance, Engineering, and other Product teams to identify high-impact opportunities, define long-term direction, and deliver scalable solutions across Talkiatry's data ecosystem. This includes putting more capability directly in the hands of the people who need it: AI functionality, self-serve analytics, configurable attribution, and marketer-controlled segmentation that don't require an engineering ticket. You will expand our metrics and proprietary data layers so that the definitions the business runs on are trustworthy and owned. And you will grow the data foundation underneath our Referrals business and the features we offer partner organizations. This is a role for someone comfortable at two altitudes: system design, data flows, definitions, and integration debugging on one hand; roadmap, tradeoffs, and executive alignment on the other.   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.   YOU WILL: - Lead product strategy and execution for our data platform, third party integrations, and end user data enablement - Develop and maintain a long-term roadmap for the data stack, our metrics layers, proprietary data models and data user AI capabilities - Own third party integrations across referrals, billing, marketing, and clinical systems - Own data quality and reliability as product requirements, with validation, monitoring, and alerting that catch problems early - Identify where AI and automation add real value to end data users - Put analytics, attribution, and segmentation directly in the hands of Marketing, Operations, and Finance without engineering dependencies - Balance short-term operational priorities with long-term platform investments and scalability goals - Lead cross-functional collaboration with Engineering, Design, Data, Clinical, and Operations partners to deliver complex initiatives successfully - Anticipate dependencies across interconnected systems, drive alignment, and break ambiguous problems into prioritized opportunities - Define success metrics, establish measurable goals, and use data to evaluate product impact and inform strategic decisions - Navigate ambiguity by breaking down complex operational and systems challenges into actionable product opportunities YOU HAVE: - 4+ years of product management experience, including 2+ years on data platform, data products, or data infrastructure - Working fluency with the modern data stack: ELT, cloud warehousing, transformation, orchestration, BI and semantic layers, and reverse ETL - Comfort reading and writing SQL, and the ability to reason independently about grain, joins, duplication, and completeness - Experience leading complex product initiatives across multiple teams and systems - Experience owning metric definitions and governance, including resolving competing definitions across teams - Track record of building self-serve data capability for non-technical teams and measurably reducing ad hoc request volume - Experience writing accurate, concise and up to date product documentation for Engineering and Design handoffs as well as stakeholder reviews - Demonstrated ability to develop product strategy, prioritize effectively, and execute against long-term roadmaps - Strong interest in AI-driven products, with the ability to identify practical applications of AI - Familiarity with AI concepts and technologies, including automation, large language models (LLMs), and decision-support systems - Experience working across interconnected systems and understanding technical dependencies, integrations, and operational trade-offs - Strong product judgment and ability to navigate ambiguity in complex problem spaces - Excellent communication and organizational skills, with the ability to clearly articulate priorities, trade-offs, and strategic rationale WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Washington, D.C.; Virginia; New Hampshire; Vermont; Pennsylvania; Maryland; Rhode Island; Massachusetts; New Jersey; Connecticut; Delaware; New York Workplace: Remote The Partnerships team expands access to high-quality psychiatric care by building strategic relationships with health systems across the country. We partner with executive, clinical and operational leaders to create seamless referral pathways, improve patient access, and deliver measurable value for both patients and partner organizations. We are seeking a Strategic Partnership Director (individual contributor) to lead new health system partnerships within an assigned territory (Northeast). This is a true hunter role for someone who is energized by opening doors, developing executive relationships, and building partnerships from the ground up (not managing an existing book of business). The ideal candidate is a relationship-driven business development leader with an established network of health system executives and physician leaders. They love the challenge of developing partnerships, are energized by prospecting and relationship building, and have a track record of independently driving opportunities from initial outreach through successful launch. They understand the unique challenges facing health systems, speak credibly about clinical operations and referral workflows, and build trust through insight, persistence, and high emotional intelligence - not high-pressure sales tactics. Success in this role means quickly leveraging your network to build executive relationships, creating a robust pipeline of qualified health system opportunities, securing meaningful referral partnerships, and establishing Talkiatry as a trusted behavioral health partner across your territory. TO BE CONSIDERED FOR THIS ROLE, YOU MUST LIVE IN ONE OF THESE STATES: Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, + Washington, D.C.   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Develop and execute a territory strategy to identify, prioritize, and secure new health system partnerships, leveraging existing executive relationships while building new ones with key clinical and operational leaders. - Own the full partnership lifecycle - from prospecting and relationship development through discovery, executive presentations, negotiation, and successful launch - with accountability for delivering partnership and growth goals. - Leverage existing relationships while building new executive connections with physician leaders, behavioral health executives, referral management teams, population health leaders, and C-suite stakeholders to create long-term strategic partnerships. - Navigate complex health system organizations by building consensus across multiple stakeholders, understanding organizational dynamics, and aligning Talkiatry's value with each system's clinical and strategic priorities. - Maintain deep knowledge of the health system landscape within your territory, including executive movement, strategic priorities, competitive dynamics, and emerging partnership opportunities, using those insights to shape your territory strategy. - Develop and execute a systematic approach to territory planning, prospecting, account prioritization, and pipeline management that consistently creates new partnership opportunities. - Represent Talkiatry as a behavioral health thought partner by articulating industry trends, healthcare economics, referral workflows, and Talkiatry's value in improving access, quality, and patient outcomes. - Partner cross-functionally with Clinical, Operations, Legal, Product, and Executive Leadership to design, structure, and launch successful partnerships while independently driving opportunities forward and removing obstacles to execution. - Represent Talkiatry at industry conferences, executive forums, and professional networks to strengthen market presence, expand strategic relationships, and generate new partnership opportunities. YOU ARE: - A relationship-driven business development leader with an established network and the credibility to quickly build trust with health system executives, physician leaders, and other key stakeholders. - Someone who is energized by prospecting, opening doors, and creating new partnership opportunities (not simply managing existing accounts or relationships). - An EQ-driven business developer who builds momentum through trust, persistence, and thoughtful problem-solving rather than pressure, urgency tactics, or transactional sales approaches. - A proven track record of independently owning complex partnership opportunities from initial outreach through successful launch, with a strong bias toward action and accountability. - The ability to navigate the complexity and politics of large health systems, building consensus across physician leaders, operational stakeholders, and executive decision-makers. - The confidence and resourcefulness to independently drive opportunities forward while effectively leveraging cross-functional partners when they add value (not relying on large sales support organizations to create momentum). - Deep knowledge of health system operations, referral patterns, and the challenges healthcare organizations face in expanding access to behavioral health services. - Executive presence with exceptional communication and presentation skills, and the ability to influence C-suite leaders through compelling business cases and strategic insights. - An entrepreneurial mindset with the ability to build and execute a territory strategy, develop systematic approaches to pipeline generation, and consistently create new partnership opportunities. - A collaborative approach that brings together Clinical, Operations, Legal, Product, and Executive Leadership to launch successful partnerships while maintaining ownership and accountability for outcomes. - Passion for Talkiatry's mission and a commitment to expanding access to high-quality behavioral health care through long-term, mutually beneficial health system partnerships. YOU HAVE: - 7+ years of experience developing and closing enterprise partnerships with health systems, integrated delivery networks (IDNs), academic medical centers, physician organizations, or other complex healthcare providers. - Proven track record of independently sourcing, developing, and closing new business opportunities in a quota-carrying or commercially accountable role. - Demonstrated experience developing executive relationships across health system executives, physician leaders, and clinical stakeholders, with a demonstrated ability to leverage those relationships to develop new strategic partnerships. - Demonstrated success navigating complex, multi-stakeholder sales cycles involving clinical, operational, legal, finance, and executive decision-makers. - Deep understanding of health system operations, physician referral patterns, behavioral health access challenges, and the priorities of clinical leadership. - Strong executive presence with exceptional written, verbal, and presentation skills, including experience presenting business cases and partnership proposals to senior healthcare leaders. - Experience developing territory strategies, building and managing a healthy pipeline, and accurately forecasting opportunities using CRM platforms such as HubSpot, Salesforce, or similar tools. - Ability to operate independently with a high degree of ownership, urgency, and accountability while collaborating effectively with Clinical, Operations, Legal, Product, Finance, and Executive Leadership. - Willingness to travel up to 30% within the assigned territory for executive meetings, partner engagement, and industry conferences. PREFERRED QUALIFICATIONS - Experience building referral partnerships or physician services relationships within behavioral health, psychiatry, telehealth, or specialty care. - Experience selling healthcare services or provider solutions to health systems, rather than primarily selling technology, benefits, or HR solutions. - Experience partnering with physician groups or specialty care providers to build referral-based growth strategies. - MBA, MHA, MPH, or an equivalent combination of healthcare and business leadership experience. WHAT WE OFFER - Competitive compensation with a performance-based incentive plan tied to partnership growth and business impact. - A remote-first role with the flexibility to work from anywhere within your assigned territory, with travel to partner sites and industry events. - The opportunity to lead strategic partnerships with some of the nation's leading health systems and healthcare organizations. - A high-impact role with direct exposure to executive leadership and the ability to influence Talkiatry's enterprise growth strategy. - The autonomy to build new relationships, shape market expansion, and help define how Talkiatry partners with health systems nationwide. - A collaborative, mission-driven culture where Clinical, Operations, Product, and Commercial teams work together to improve access to high-quality psychiatric care. - The chance to make a meaningful difference by helping health systems expand access to behavioral healthcare for the patients and communities they serve. - Opportunities for professional growth and leadership development within one of the fastest-growing organizations in behavioral healthcare. - The ability to make a lasting impact by helping transform how health systems deliver and expand access to psychiatric care. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote We are seeking a General Manager / Director of Clinical Operations, Psychiatry to own and oversee the day-to-day activities for a team of clinicians. This role will have control over the supply and demand sides of our business to find the sweet spot between provider flexibility and operational efficiency. To that end, you will be responsible for utilization management, capacity planning, adherence to care protocol, billing consistency, and cost control. In essence, you will be a business owner accountable for revenue growth and cost and quality control. We are seeking an experienced business leader and operator with a proven track record of delivering results across various business areas at high-growth companies. This role is highly cross-functional and collaborative. You will be working with clinicians as your main internal clients but will partner with Product and Tech, Clinical Support, and other centralized operational functions. You will be frequently finding yourself strategizing on long term goals, problem solving day-to-day inefficiencies of our operations, interpreting performance and quantitative data, and running projects into improve our experience and care quality. If you are passionate about running a business and enable clinicians in serving mental health needs, we encourage you to apply for this exciting opportunity. This role is one of the most integral parts of Talkiatry’s next chapter! ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - PARTNER WITH CLINICAL LEADERS IN A DYAD LEADERSHIP – implement policies, programs, and procedures to achieve objectives across quality, growth, efficiency, and experience. - CLINICAL CHANGE MANAGEMENT – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features. - BUSINESS UNIT P&L OWNERSHIP – sustain current performance with existing data tools and process playbook, while stretching towards higher targets as we innovate as a company. - IMPROVE CLINICAL OPERATIONS – Use a structured, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no show policies, care plan adherence, clinical documentation flows, etc.). - COLLABROATE WITH CENTRAL OPERATIONS – Work closely with Analytics & Insights and Program Management to scale regional solutions for practice-wide adoption. - SUPPORT COMMERCIALIZATION – Partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations. - SUPPORT ORGANIZATIONAL CULTURE – Leading by example, fostering a culture of empathy, service, collaboration, accountability, and inclusion. YOU HAVE: - 5-10 years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies. - Bachelor’s degree, preferably Master of Business Administration or Healthcare Management. - Background in banking or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way. - Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical. - Willingness to travel occasionally for in-office work, conferences, and regional events. - Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote We are looking for a Sr. Product Data Scientist to join our growing Data team in our Product organization. This is a senior individual contributor role with broad scope across product insights, experimentation, modeling and applied analytics. The ideal candidate is not only technically strong, but also proactive in uncovering opportunities, framing insights, and ensuring leaders have the context they need to make the right calls. We are looking for this individual to bring analytical thought leadership as we continue to rapidly grow and iterate on our product offerings across Talkiatry. You’ll own projects that range from producing growth and performance analyses that guide strategic and product decisions, to designing and evaluating experiments, to improving patient engagement and clinical efficiency. You’ll be expected to communicate insights proactively, frame results in business terms, and work closely with your core cross-functional teammates (Product, Engineering and Design) as well as stakeholders across Operations, Clinical, and Finance. ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: Proactive Insights & Storytelling - Identify growth opportunities for the Product teams by analyzing data and understanding patient behaviors. - Help Product teams maximize impact, by working wtih PMs and engineers to understand costs and constraints, while looking at underlying data and making reasonable assumptions to size opportunities. - Identify risks by exploring data and monitoring trends to understand the impact of emerging issues before they become problems. - Frame analyses and estimates in terms of “so what” for the practice to ensure findings don’t just inform, but influence the team. - Develop regular deliverables that turn historical data into forward looking guidance for product and operational teams. - Anticipate questions our teams should be asking and bring forward insights before they’re requested. Experimentation & Measurement - Partner with Product and Operations teams to design experiments, define success metrics, and implement robust statistical evaluation frameworks. - Ensure appropriate statistical power, so results are both valid and actionable. - Analyze experiment results and establish clear post experiment communication, ensuring learnings (positive or negative) are codified and inform future product or operational decisions. Applied Analytics - Lead analyses on patient growth, clinician utilization, marketplace dynamics and more to surface actionable insights to leadership. - Translate adhoc analyses into repeatable frameworks and scalable reporting so insights don’t stay one-off, but become institutional knowledge. Collaboration - Collaborate with Data Engineering and Analytics Engineering teams to define requirements and highlight gaps, so that data pipelines reliably support advanced analytics and modeling. - Act as a thought partner to Operations, Clinical, and Finance leaders, not just answering questions, but shaping the questions we should be asking. YOU HAVE: - 4+ years of experience in data science, analytics, or related fields, with a track record of delivering measurable business impact. - Advanced proficiency in Python (pandas, scikit-learn, statsmodels and all other common data science packages) and SQL; experience with modern data warehouses (Snowflake, Redshift, BigQuery). - Strong foundation in experimental design, causal inference, and statistical methods. - Exceptional communication skills, displaying the ability to frame technical findings in a way that resonates with stakeholders. - Experience in DBT is a plus, but not required. - Experience on a Product growth team, where experimentation and opportunity identification were key aspects of the role, is a plus. - Strong applied experience in data science is essential; a Master’s or PhD in a quantitative field is a plus. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Anywhere; Remote Workplace: Remote We are always looking to connect with strong Provider Partnership Manager talent across the United States as we grow into new territories. If you have experience in field-based sales and enjoy building relationships in medical settings, driving growth, and helping practices connect patients to timely psychiatric care, we invite you to submit your resume for future consideration. *While there may not be an immediate opening in your specific territory, we will contact you if a relevant opportunity opens in your area. This team blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success. You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes. ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams - Prospect and convert new medical practices into ongoing referral partners - Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction - Execute strategic territory plans to hit and exceed referral growth and provider retention targets - Lead in-office visits, practice presentations, lunch-and-learns, and community outreach - Establish workflows, troubleshoot barriers, and ensure smooth referral processes - Maintain accurate and timely account activity in CRM (HubSpot) - Represent Talkiatry at industry events, community partnerships, and relevant health system function YOU ARE: - Ambitious, self-driven, and motivated by results - Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders - A natural relationship-builder who thrives in the field and enjoys face-to-face engagement - Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets - Consultative in your approach—you educate, influence, and earn trust - Organized, resourceful, and accountable to performance metrics - Passionate about improving access to mental health care and helping providers better serve their patients YOU HAVE: - 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development - Proven ability to meet or exceed referral or sales growth targets - Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred - Comfort working in a fast-growth environment with autonomy and responsibility - CRM proficiency (HubSpot or Salesforce preferred) - Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field - Ability to travel within assigned territory approximately 75% of the time WE OFFER: - Competitive compensation with uncapped bonus potential - Field autonomy with strong cross-functional support (clinical, operations, marketing) - A mission-driven culture focused on expanding access to mental health care - A team-first environment rooted in collaboration, knowledge sharing, and shared success - Career growth and development, including coaching and a clear advancement path as we scale - Regular team learning sessions, playbook sharing, and field enablement - The opportunity to have real impact in your community while building a market from the ground up - You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.