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Location: United States Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. ROLE OVERVIEW: Specright is looking for a Senior Customer Success Manager to drive customer adoption and success within a defined set of strategic customers. This individual should be comfortable at both consulting with and negotiating with C level executives, backed by a strong understanding of their business objectives. Key to this role is being able to articulate value, inspire and sell the future of Specright to encourage adoption and expansion. As a trusted advisor and coach, the Senior Customer Success Manager determines how Specright’s product can be effectively applied to support achievement of a company's strategic business goals. KEY RESPONSIBILITIES: - Own the full end to end customer journey and relationship post-implementation all the way through to renewal - Develop a trusted advisor relationship with customer executive sponsors and decision makers such that all activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their Specright solution to be realized - Engage customers through workshops and EBRs to identify the key business objectives and outcomes that will reduce time to value and justify Specright through increased levels of business ROI - Establish and oversee the customer's product adoption, feature training and development of best practices to continually drive incremental value and return on the customer's investment - Facilitate the development of a community of like Specright customers, routinely sharing best practices and leveraging lessons learned - Identify and grow opportunities and collaborate with sales teams to ensure growth attainment and customer retention / renewals - Understand and assess customer requirements, level of adoption of the service and corporate structure as it applies to Specright roll out and adoption - Drive ongoing key feature enablement - Disseminate application and vertical best practices to each customer’s industry - Serve as a mentor to peer CSMs and wider Client Services organization teams - Ability to travel up to 30% of time in role to conduct strategic EBR customer onsites with senior Specright leadership PREFERRED EXPERIENCE: - 5+ years relevant work experience in a senior Account Manager or CSM type role, with at least two years supporting large strategic type customers - Experience in SaaS account management or strategy consulting a plus - Bachelor’s degree from a four year institution - Ability to navigate complex customer organizations effectively - Experience delivering highly effective executive-level presentations - Proven experience managing large, complex SaaS project implementations - Excellent presentation, written, and oral communication skills IDEAL CANDIDATES HAVE: - Desire to work in a highly fast paced environment where we are rapidly building out the Strategic customer motion at Specright. This role will have significant influence on workstreams to evolve the segmentation and engagement strategy for the customer lifecycle. - Prior experience working with complex products that tie into the Salesforce ecosystem - Working at companies that are in or tangentially related to the Spec Management or Packaging industries We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: United States Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. We are looking to hire a Sr. Technical Project Manager within our Professional Services Team with the opportunity to work with customers such as Unilever, Tyson, Darigold, and Kenvue. The Sr. Technical PM is a Project Management Expert that is responsible for the project gantt, budget and timeline and orchestrating activities to mitigate risk and hit targets jointly with customers. In this role, you will collaborate with our customers while providing best practice recommendations, consulting services and expert project management governance to ensure success of their implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success, Customer Support and Software Engineering. Responsibilities and Duties - Plan, organize and manage all phases of projects aligned to the Specright Implementation Methodology to ensure on time and on budget delivery, customer satisfaction, quality deliverables, and exceptional project governance to avoid scope creep and project risk. - Able to guide resources and customers to provide impactful solutions resulting in highly referenceable accounts enabling strong adoption, renewal and upsell. - Able to navigate complex, politically charged customer environments to drive decisions and outcomes - Act as a Solution Consultant that can support conversations throughout the project lifecycle including active participation in requirements gathering sessions, strong understanding of solution best practice practices, assisting in QA testing and capable of discussing the solutions built for customers. - Utilize Project Management principles to establish full implementation plans including defining scope, deliverables, dependencies, duration estimates, resource estimates, risk identification and mitigation, and contingency planning. - Comfortable adjusting resource needs across phases to best utilize resource skillsets when and where needed within the implementation timeline and lifecycle. - Have a strong ability to communicate project boundaries with customers and also negotiate mutual plans that keep projects on schedule, timeline and scope. - Be customer-centric in style and approach, with a genuine desire to create and deliver value with outstanding customer experiences. - Maintain up to date required product and project management knowledge. - Collaborate with the Specright team to proactively uncover additional customer needs and possible upsell opportunities. - Adopt and evangelize our Specright implementation methodology and provide ongoing input to maintain and enhance our methodology. - Support organization initiatives to enhance and expand our team’s knowledge and services offerings. - Train and mentor new Project Managers within the team. Qualifications - Industry experience in Salesforce Consultancy, Food and Beverage, and Manufacturing - 7+ years of project management experience required in SaaS, preferably http://salesforce.comSalesforce.com http://Salesforce.com related - Great communication skills to convey implementation objectives, project boundaries, and drive projects to successful outcomes for internal stakeholders and customers. - Must be able to develop credibility and trust from customers and internal stakeholders with technical acumen on the solution and project management expertise. - Comfort in presenting to C-suite executives on project health and discussing difficult topics to drive mutual resolution. - Experience and ability to manage highly complex Enterprise software projects. - Certinia (formerly FinancialForce) project management experience We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Egypt Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. Specright is looking to hire a Software Engineer II within our Engineering team. In this role you will work closely with other senior engineers to design and develop software systems. You will be assigned the majority of the company's core tech stack and work in limited capacity with the product managers to clear requirements. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success, and Software Engineering. Responsibilities and Duties • Collaborate with Operations, Sales, and Product teams to design and scope out new features for our core platform • Architect solutions based on requirements document for larger features • Design a data schema that will evolve with the needs of a business • Work with Salesforce technologies in the Salesforce ecosystem Qualifications • Minimum BS in Computer Science or related technical field • 3+ years experience in Software Development • 2+ Experience in Salesforce Development • Experience building complex software systems and communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy • Understanding of professional software engineering practices & best practices for the full software life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations • Experience with AI tools and familiar with Agentic SDLC • Experience with agile development methodology • Experience developing Salesforce managed packages is a plus • Salesforce development certification is a plus We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Philippines Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. The Customer Success Engineer (CSE) serves as the technical partner to customers post-sale, ensuring successful onboarding, adoption, and long-term value realization. This role bridges Customer Success, Professional Services, Product, and Engineering, with a strong focus on Salesforce-based integrations, data models, and workflow optimization. The ideal candidate combines technical expertise with customer-facing communication and is passionate about driving measurable business outcomes. This role is critical in ensuring customers not only adopt the product but fully operationalize it within their Salesforce ecosystem. The Customer Success Engineer is a trusted technical advisor who directly impacts customer retention, expansion, and long-term success. KEY RESPONSIBILITIES CUSTOMER ENABLEMENT & ADOPTION - Partner with Customer Success Managers (CSMs) to support onboarding, implementations, and ongoing technical success - Translate customer business requirements into scalable technical solutions within Salesforce and related systems - Guide customers on best practices for configuration, automation, and system design to maximize product value - Support customer health initiatives by identifying technical risks and proactively driving resolution SALESFORCE & TECHNICAL OWNERSHIP - Configure and optimize Salesforce objects, fields, flows, validations, and automations - Design and support integrations between Salesforce and third-party systems (APIs, middleware, data sync) - Troubleshoot complex technical issues related to data integrity, performance, and system behavior - Maintain technical documentation including solution designs, configurations, and integration diagrams CROSS-FUNCTIONAL COLLABORATION - Act as a technical liaison between customers and internal Product, Engineering, and Support teams - Provide feedback to Product on customer use cases, technical gaps, and enhancement opportunities - Support pre-renewal and expansion efforts by validating technical feasibility and scalability VALUE & OUTCOMES - Help customers achieve defined success metrics and ROI through technical enablement - Participate in Executive Business Reviews (EBRs) by contributing technical insights and roadmap alignment - Identify opportunities for automation, optimization, and technical expansion QUALIFICATIONS - Prior SaaS, Consumer Goods, Food & Beverage, Packaging or Supply Chain industry experience required - Minimum 2-3 years in a relevant Customer Engineering Support, Implementation or Success role - Salesforce.com http://Salesforce.com knowledge required (Active Administrator credential required; Advanced Admin, Platform App Builder, or Developer preferred) - Be an active learner - Ability to manage multiple customers' task prioritization (i.e. holistic approach) - The desire to dive head first into an early-stage technology environment - Excellent communication, interpersonal, email and organizational skills - Attention to detail - Highly Accountable - Time management with respect to managing multiple projects at once - Fast learner, team player, can-do attitude, highly organized, execution-oriented, problem solver - Positive and Inquisitive Attitude - Ability to provide technical solutions for medium to high complexity projects - Thrives on tackling challenges We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Egypt Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. We're looking for an Agentic Software Engineer (Full-Stack) to help us ship reliable, user-facing AI agent products to production — fast. You'll work at the intersection of modern AI tooling and strong software engineering discipline, building agentic experiences that our customers and internal teams rely on every day.This is not a research role. You will own production systems end-to-end: designing agent architectures, writing and reviewing code (often with agentic coding assistants), setting up rigorous evals, and operating what you build. If you care about making AI agents that actually work — not just demo well — this roleis for you. What You'll Do - Build and Ship Agentic Applications Design, develop, and deliver agentic products end-to-end — including chat-based interfaces, AI workflow tools, and internal copilots — that serve real users in production. - Leverage Agentic Coding Workflows Use modern agentic coding tools daily (e.g., Claude Code, Codex, Cursor, and similar assistants) to accelerate delivery while maintaining high code quality and engineering standards. - Design Agent Systems Architect agent internals: tool calling, multi-step orchestration, memory and state management, retrieval pipelines, permissions models, and failure recovery strategies. - Own Evals and Quality Build and maintain agent evaluation infrastructure — regression suites, scenario-based tests, golden traces, and both offline and online metrics — so you always know whether your agent got better or worse. - Implement Observability Instrument agents with production-grade observability: distributed tracing, prompt and version tracking, tool-call telemetry, and cost/latency monitoring. - Own Production Readiness Take responsibility for the full lifecycle: rollout plans, QA, guardrails, incident response, and continuous improvement of deployed agents. What You Bring (Must-Haves) - Proven full-stack engineering ability. You've shipped production software end-to-end — not justprototypes or demos. - Hands-on experience building LLM-powered agents that work in production. You've owned at least 1–2 agentic features or products through deployment and operation. - Deep familiarity with agentic coding best practices. You understand task decomposition, agent delegation, prompt hygiene, iterative loops, and how to review and steer agentic outputs effectively. - Practical experience with agent evals and tracing. You've gone beyond model benchmarking to build evaluation systems specifically for agent behavior — including trace-based debugging and regression detection. - Solid engineering fundamentals. Testing, debugging, security basics, performance optimization, and reliability are second nature to you. Nice-to-Haves - Proficiency in TypeScript/Node.js and/or Python, with experience in modern web stacks and startup-pace delivery. - Familiarity with agent tooling ecosystems: prompt/version stores, eval harnesses, tracing and telemetry platforms (OpenTelemetry, LangSmith, Datadog, Honeycomb, or similar). - Experience with RAG architectures: vector databases, indexing strategies, chunking approaches, and retrieval evaluation. - Experience designing tool APIs for agents: structured output schemas, idempotency, rate limiting, and error handling patterns that make agents more reliable. We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: United Kingdom Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. Role Summary Specright is hiring a Salesforce Implementation Consultant for our Professional Services Team. In this role, you will be responsible for managing Customer and Product Implementation configuration, including Specright and Salesforce. You will also work hand in hand with the Director of Professional Services and the Implementation Engineering Manager. You will work cross-functionally with teams including Sales, Marketing, Product Management, and Software Engineering. In this role, you will get the chance to work with customers such as Johnson & Johnson, P&G, and Caterpillar. This role is 100% remote and based in the United Kingdom. Responsibilities and Duties - Design, develop, and implement customized Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce - Configure Salesforce features, including workflows, process builder, flows, validation rules, and security settings - Collaborate with business stakeholders to gather requirements and translate them into technical specifications - Integrate Salesforce with third-party systems using APIs, middleware, and data integration tools - Perform data migration, data cleansing, and data management tasks - Troubleshoot and resolve technical issues, bugs, and performance bottlenecks - Participate in code reviews and maintain high standards of code quality and documentation - Support deployment processes using tools such as Salesforce DX, CI/CD pipelines, and version control systems - Stay current with Salesforce platform updates, best practices, and emerging technologies Qualifications - Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) - 2+ years of hands-on Salesforce development experience - Strong proficiency in Apex, SOQL/SOSL, Lightning Components (Aura/LWC), and Visualforce - Experience with Salesforce configuration (Flows, validation rules, profiles, permission sets) - Familiarity with REST/SOAP APIs and integration patterns - Experience with version control systems (e.g., Git) and deployment tools - Nice to have: experience working within the Packaging, Supply Chain or Industrial Technology industry - Strong problem-solving and analytical skills - Be an active learner - Highly accountable & attention to detail - Time management with respect to managing multiple projects at once - Ability to provide technical solutions for medium to high complexity projects We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Philippines Workplace: Remote Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. Role Summary Specright is hiring a Salesforce Implementation Engineer for our Professional Services Team. In this role, you will be responsible for managing Customer and Product Implementation configuration, including Specright and Salesforce. You will also work hand in hand with the Director of Professional Services and the Implementation Engineering Manager. You will work cross-functionally with teams including Sales, Marketing, Product Management, and Software Engineering. In this role, you will get the chance to work with customers such as Johnson & Johnson, P&G, and Caterpillar. This role is 100% remote and based in the Philippines. Responsibilities and Duties - Design, develop, and implement customized Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce - Configure Salesforce features, including workflows, process builder, flows, validation rules, and security settings - Collaborate with business stakeholders to gather requirements and translate them into technical specifications - Integrate Salesforce with third-party systems using APIs, middleware, and data integration tools - Perform data migration, data cleansing, and data management tasks - Troubleshoot and resolve technical issues, bugs, and performance bottlenecks - Participate in code reviews and maintain high standards of code quality and documentation - Support deployment processes using tools such as Salesforce DX, CI/CD pipelines, and version control systems - Stay current with Salesforce platform updates, best practices, and emerging technologies Qualifications - Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) - 2+ years of hands-on Salesforce development experience - Strong proficiency in Apex, SOQL/SOSL, Lightning Components (Aura/LWC), and Visualforce - Experience with Salesforce configuration (Flows, validation rules, profiles, permission sets) - Familiarity with REST/SOAP APIs and integration patterns - Experience with version control systems (e.g., Git) and deployment tools - Strong problem-solving and analytical skills - Be an active learner - Highly accountable & attention to detail - Time management with respect to managing multiple projects at once - Ability to provide technical solutions for medium to high complexity projects We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes. Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.