Location: Los Angeles, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHAT YOU'LL DO
The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there.
On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next, you may be advising another on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are a technologist at heart. You appreciate how technology can be applied to solve complex problems. Being a trusted advisor and a change agent is energizing. You get excited about collaborating with diverse teams to drive successful outcomes. You are intellectually curious and a passionate learner who loves sharing knowledge with others. You are adept at architecting and designing technical solutions with the right mix of Box configurations/APIs, other SaaS technologies, integration technologies, and partner tools to balance configuration and customization. You feel confident presenting detailed technical information to executives and positioning ideas to all levels including line of business managers, 'C' level executives, Developers, and IT Architects. You have an understanding of REST APIs and JSON. You have the ability to distill complex technical solutions and industry solutions into their digestible parts.
With your technical and functional expertise, you are able to facilitate conversations with prospective and existing customers that ultimately lead to the design of solution architectures and strategy. You can handle in-depth technical questions during meetings and sales calls as they relate to implementing Box solutions. You develop project scope documentation, statements of work, technical specifications, and business requirements related to customer engagements.
At the end of the day, you are seen as the trusted advisor with customers and they know your goals align to their business cases and strategy. Ultimately, you own the development and delivery of differentiated custom solutions.
Here's the fine print:
Required Skills:
5+ years of development, consulting, or professional services experience
You love working in a dynamic environment where ambiguity is common...and can effectively speak to both technical and non-technical parties
Expertise in architecture / system design for cloud solutions (i.e. APIs, DevOps, Infrastructure, middleware, scale limits, rate limits, etc.)
Experience working with one or more of the following: Python, Typescript, Node.js (MEAN stack), Java, .NET , Visualforce.
Establish technical delivery expertise based on market trends, research and customer requirements. This role will be the primary leader for pre-sales scoping and delivering repeatable technical solutions.
Develop and deliver repeatable solutions that can be used as an industry playbook to drive repeated success & best practices
Collaborate closely with key stakeholders across Sales and Customer Success to effectively execute on successful GTM strategy
Accurately forecast capacity and deliver upon revenue targets
Team with Solutions Consultants to support bookings target attainment
A drivers license may be required if you are asked to visit clients onsite
Preferred Skills:
Expertise in Enterprise Content Management systems and cloud migrations
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$128,000
—
$186,000 USD
Los Angeles, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Location: Denver, CO, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHAT YOU'LL DO
The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there.
On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next, you may be advising another on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are a technologist at heart. You appreciate how technology can be applied to solve complex problems. Being a trusted advisor and a change agent is energizing. You get excited about collaborating with diverse teams to drive successful outcomes. You are intellectually curious and a passionate learner who loves sharing knowledge with others. You are adept at architecting and designing technical solutions with the right mix of Box configurations/APIs, other SaaS technologies, integration technologies, and partner tools to balance configuration and customization. You feel confident presenting detailed technical information to executives and positioning ideas to all levels including line of business managers, 'C' level executives, Developers, and IT Architects. You have an understanding of REST APIs and JSON. You have the ability to distill complex technical solutions and industry solutions into their digestible parts.
With your technical and functional expertise, you are able to facilitate conversations with prospective and existing customers that ultimately lead to the design of solution architectures and strategy. You can handle in-depth technical questions during meetings and sales calls as they relate to implementing Box solutions. You develop project scope documentation, statements of work, technical specifications, and business requirements related to customer engagements.
At the end of the day, you are seen as the trusted advisor with customers and they know your goals align to their business cases and strategy. Ultimately, you own the development and delivery of differentiated custom solutions.
Here's the fine print:
Required Skills:
5+ years of development, consulting, or professional services experience
You love working in a dynamic environment where ambiguity is common...and can effectively speak to both technical and non-technical parties
Expertise in architecture / system design for cloud solutions (i.e. APIs, DevOps, Infrastructure, middleware, scale limits, rate limits, etc.)
Experience working with one or more of the following: Python, Typescript, Node.js (MEAN stack), Java, .NET , Visualforce.
Establish technical delivery expertise based on market trends, research and customer requirements. This role will be the primary leader for pre-sales scoping and delivering repeatable technical solutions.
Develop and deliver repeatable solutions that can be used as an industry playbook to drive repeated success & best practices
Collaborate closely with key stakeholders across Sales and Customer Success to effectively execute on successful GTM strategy
Accurately forecast capacity and deliver upon revenue targets
Team with Solutions Consultants to support bookings target attainment
A drivers license may be required if you are asked to visit clients onsite
Preferred Skills:
Expertise in Enterprise Content Management systems and cloud migrations
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$121,000
—
$175,500 USD
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box’s Edge team powers the connectivity behind our products, including Box Zones and applications hosted across our environment. We’re evolving from a ticket-driven support model to building automated, self-serve network capabilities that application and service owners can consume reliably at scale. We’re looking for a Software Engineer III to design and build backend services and automation that turn complex network functionality into simple, safe, and repeatable workflows. In this role, you’ll deliver high-impact systems using Python and Terraform, grounded in strong networking fundamentals. You’ll partner with internal customers to transform recurring requests into robust products, improving delivery speed, reliability, and developer experience across Box.
WHAT YOU'LL DO
Design and implement backend services and tooling in Python that make network capabilities accessible for internal application and service owners.
Build and maintain Infrastructure as Code with Terraform to provision, configure, and manage network resources reliably.
Translate partner needs into automated workflows that replace manual, ticket-based processes and scale across teams.
Participate in design reviews, question assumptions thoughtfully, and contribute to decisions that improve reliability, security, and usability.
Integrate observability and guardrails to support safe, auditable, and measurable network changes.
Collaborate with cross-functional teams (application owners, reliability, platform) to define requirements and deliver end-to-end solutions.
Write tests, documentation, and runbooks to support operational excellence and maintainability.
Contribute to roadmap planning and continuous improvement of network automation patterns and standards.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
3+ years of professional software engineering experience with a strong backend focus.
Proficient in Python with a track record of building production-grade services or automation.
Hands-on with Infrastructure as Code, especially Terraform, including module design, reviews, and CI/CD integration.
Strong understanding of networking fundamentals (e.g., TCP/IP, routing vs. switching concepts, DNS, load balancing, security groups/firewalls).
Product mindset: you distill complex systems into safe, reusable abstractions and prioritize user experience for internal customers.
Systems thinker who can break down ambiguous problems, propose pragmatic designs, and measure outcomes.
Collaborative communicator who seeks diverse perspectives, builds alignment, and gives and receives feedback constructively.
Nice to have: Experience with cloud platforms (GCP and/or AWS), service-to-service networking, and network automation tooling.
Nice to have: Familiarity with observability platforms (e.g., Infroscope or similar), testing frameworks, and secure-by-default practices.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,500 USD
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box's Network as a Service (NaaS) team owns every network interaction at Box — from the edge of our platform to the deepest layers of our internal infrastructure. You'll work across both our Edge and internal network layers, building and scaling the distributed systems and software load balancers that power how Box applications communicate with each other and with customers around the world.
As a Senior Software Engineer on the NaaS team, you will drive the architecture, development, and rollout of critical networking solutions end-to-end. You'll collaborate with experienced engineers from leading technology companies, mentor teammates, and take full ownership of problems from ideation through impact measurement. This is a rare opportunity to shape both internal platform infrastructure and customer-facing products on the same team — with the scope and ownership to make a measurable difference.
WHAT YOU'LL DO
You will architect, develop, validate, and roll out distributed systems and software load balancers that support Box's internal and external networking infrastructure.
You will take end-to-end ownership of technical solutions — from ideation and design through delivery, rollout, and impact measurement.
You will proactively identify opportunities to improve Box's network and platform infrastructure and drive those improvements to completion.
You will mentor junior engineers on the NaaS team, sharing technical expertise and supporting their growth.
You will collaborate with cross-functional partners to deliver networking solutions that solve real business problems and improve platform reliability.
You will participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
BS/MS degree in Computer Science, or a related field.
You have 5+ years of experience in software engineering, with a focus on distributed systems, cloud infrastructure, or platform/networking engineering.
You have hands-on experience with load balancers (L4/L7), AWS, and Kubernetes in production environments.
Strong proficiency with at least one of: Go, Java, C/C++, or Rust; adept at designing reliable, observable services.
You have a track record of delivering technical solutions end-to-end — owning problems from design through rollout and measuring their impact.
You have experience mentoring engineers and contributing to the technical growth of a team.
You have worked on cloud or platform infrastructure teams and are comfortable operating in hybrid environments with both in-office and remote teammates.
You bring a collaborative, ownership-driven mindset and a bias toward completing problems fully rather than partially.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$198,500
—
$248,000 USD
Location: Redwood City, CA
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is the Content Cloud—empowering every person and business to securely manage the entire content lifecycle. Our Global Go-To-Market Strategy & Sales Compensation team ensures our sellers are motivated, rewarded accurately, and focused on what matters most: delivering for our customers.
We’re hiring a Senior Sales Compensation Analyst to own the monthly mechanics of variable compensation—turning complex data into precise payouts and actionable insights.
You’ll be the go-to partner for commissions accuracy,
working across Salesforce, Workday, and Excel models to support global GTM teams. Your rigor and attention to detail will directly impact seller trust, revenue operations cadence, and leadership decision-making.
WHAT YOU'LL DO
Own end-to-end monthly
commission calculations
, validations, and approvals across global GTM roles with zero-defect execution
Aggregate and reconcile data from Salesforce, Workday, and other sources; build and maintain robust Excel models (advanced functions, complex lookups, error checks)
Manage monthly run-the-business workflows, timelines, and stakeholder communications with Commissions, Finance, and GTM leaders
Partner with GTM Strategy, Finance, and Commissions to troubleshoot exceptions, resolve data discrepancies, and document decisions
Build and iterate forecast and scenario models to support planning cycles, quota changes, and new-hire ramp assumptions
Calculate new-hire quotas and proration logic; coordinate with People/HR and Sales Ops to ensure timely set-up and policy alignment
Create clear reporting and audit trails; standardize processes, controls, and SOPs for scale and repeatability
Contribute to continuous improvement—identify automation opportunities, streamline handoffs, and uplevel data quality
Document processes and policies related to Rules of Engagement for the GTM teams.
WHO YOU ARE
3+ years in Sales Compensation, Sales Operations, Revenue Operations, or related analytics roles
Advanced Excel expertise (e.g., INDEX/MATCH/XLOOKUP, nested logic, pivot tables, complex data modeling, error handling). SQL familiarity a plus
Proven experience reconciling and transforming large datasets from CRM/HRIS/Financial systems (Salesforce and Workday experience strongly preferred)
Meticulous attention to detail with a track record of delivering accurate payouts under tight monthly deadlines
Strong stakeholder management and communication skills; comfortable partnering with senior leaders and cross-functional teams
Process-first mindset with the ability to document, standardize, and improve recurring workflows
Bachelor’s degree in Business, Finance, Computer Science, Analytics, or related field (or equivalent experience)
Nice to have: experience with commissions platforms, quota/proration logic, or financial modeling for GTM planning
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$85,500
—
$118,500 USD
Location: Tokyo, Japan
WHAT IS BOX?
Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では23,000社超および日経225の86%の企業の業務効率化を支援しています。
Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。
Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。
WHY BOX NEEDS YOU
Box Platformを活用し、エンタープライズアプリケーションやAIソリューションの構築を目指すお客様に対して、技術面における主要なアドバイザー(技術・ビジネス両面での架け橋)を務めていただきます。一般的なSEの枠を超え、プロダクトの方向性に深く関わりながら、社内リーダーと連携してビジネス全体に大きな影響を与えるポジションです。
WHAT YOU'LL DO
提案・営業活動 (Sell):
アカウントチームと密に連携し、Box APIやAIを活用した業務フロー改善の価値をお客様に提案・実証する。
開発・プロトタイピング (Build):
デモ、プロトタイプ、概念実証(PoC)、サンプルアプリケーション、社内業務効率化ツールなどのハンズオン開発を行う。
社内連携・フィードバック (Influence):
顧客ニーズや実装から得たインサイトをプロダクト・エンジニアリングチームに共有し、ロードマップやプラットフォームの方向性決定に貢献する。
技術アセットの作成 (Grow & Play):
ベストプラクティス、サンプルアプリ、テクニカルプレイブック、アーキテクチャ図などの汎用的な技術アセットを作成し、ナレッジを社内外に展開する。
具体的な業務内容:
Box Platform(API)およびプロダクトの方向性に合致した、AI対応ソリューションパターンの設計と検証。
お客様や社内チームと連携し、ビジネス価値を示して導入を加速させるプロトタイプやPoCの実行。
ベストプラクティス、サンプルアプリ、デプロイメントパターン、テクニカルプレイブック、アーキテクチャ図などの技術アセットの作成。
デモやソリューション設計セッションを通じたBoxのプロダクトビジョンの発信と、顧客価値の最大化支援。
エンゲージメントから得られたパターンを統合し、将来のロードマップや統合戦略に反映させるためのインサイト提供。
ハイタッチSEやプロダクト・エンジニアリングチームと緊密に連携し、ディスカバリーサポート、技術適合性の検証、再現可能なテクニカルプレイへの反映を推進。
AIツールやワークフローを活用した迅速かつスマートな意思決定とインパクトの最大化。
Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。
WHO YOU ARE
私たちは「AIファースト」の企業です。
すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。
技術の習得意欲:
Python、TypeScript、SQLの実践的なスキルを、実際のお客様やプロダクトのシナリオに適用・習得することに対する強い意欲。
モダンAIパターンへの適応力:
RAG(検索拡張生成)、モデル選定、評価、ツールコール、およびセキュリティを考慮したソリューション設計などのモダンなAIソリューションパターンへの理解と適応力。
ハンズオンでの実行力:
高い技術的流暢性を持ち、ソリューションの構築、検証、プロトタイプ作成を自ら手を動かして(ハンズオンで)実行できる能力。
コードの理解と記述:
コードを理解し、実際に記述できる経験や能力。
エンタープライズ技術の理解:
エンタープライズアプリケーション、統合パターン、およびソリューションアーキテクチャに関する深い理解。
AI技術への好奇心:
新しいAI技術、ツール、実装パターンに対する強い好奇心と、主体的に学び実験する意欲。
優れたコミュニケーション力:
技術的な内容とビジネス的な内容を、相手のスキルレベルに合わせて翻訳・伝達できる、優れたプレゼンテーションおよび部門横断的なコラボレーションスキル。
チームファーストの姿勢:
プロダクト、エンジニアリング、ハイタッチSEチームと緊密に連携し、現場のニーズと顧客対応の実行のバランスをうまく取れる能力。
自律性とセルフスターター:
複数のイニシアチブを主導し、曖昧な状況下でも主体的に行動して成果を上げることができる、創造的かつセルフスターターなマインドセット。
優先順位の管理能力:
複数の優先事項のバランスを取り、最もインパクトのある業務に対して自律的に取り組むことができる能力。
REQUIRED SKILLS
SaaS、ソフトウェア、または関連するテクノロジー環境において、プラットフォーム、API、およびソリューション指向の提案営業に強みを持つ、顧客対面のセールスエンジニアまたはソリューションエンジニア(SE)としての2年以上の実務経験。
コードを理解・記述し、プロトタイプ構築やソリューション検証をハンズオンで行える技術力。
優れたコミュニケーション・プレゼンテーションスキル、および自律的な業務遂行能力。
学士号または同等の学位。
PREFERRED SKILLS
AI技術、AI統合パターン、および開発者向けツールに関する経験。
Python、TypeScript、SQLを用いたプロトタイピングや統合の実績、または強い興味。
RAG、モデル選定、評価、ツールコール、セキュリティを考慮したモダンなAIアプリケーションパターンの設計・検証能力。
デモ、PoC、サンプルアプリ、テクニカルプレイブック、またはアーキテクチャガイダンスの作成経験。
SaaSプラットフォームやビジネスシステムにおけるエンタープライズソリューションの設計経験。
現場のインサイトをプロダクトフィードバックやロードマップに反映させた経験。
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: Remote
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
We are looking for an experienced and driven GRC Controls Automation Engineer who is looking to put their demonstrated awareness of regulatory standards to help bridge compliance requirements, technical infrastructure and engineering workflows. You will be focused on modernizing, designing, building and scaling frameworks that embed compliance directly into the software development (SDLC) process. As our GRC Controls Automation Engineer, you will play a key role building a scalable, efficient program and process using your technical leadership focusing on automation within Box.
You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement, communication and education with Box's internal customers. The right person will be excellent at communicating vertically and horizontally across the company and will be comfortable explaining Box's compliance posture internally and externally, working cross-functionally and providing technical and creative guidance to technical teams.
WHAT YOU'LL DO
Drive improvements in existing processes, process standardization and develop new innovative and efficient solutions
Design, develop, and implement controls with a focus on compliance and automation
Provide compliance guidance on new product features, deviations, and changes in the infrastructure
Participate in cloud and application security strategic planning and execution
Implement improvements by assessing the current environment, evaluate trends, and anticipating future enhancements/requirements
Assess the existing security and compliance posture, and provide guidance on implementing products into Box's production environment
Work across multiple frameworks and regulatory standards, including but not limited to ISO, PCI, NIST, AICPA SOC
Support audits by maintaining accurate process documentation
Drive improvements in existing processes and develop new innovative and efficient solutions
Communicate gaps to management and coordinate cross functional team meetings to remediate and close the control gaps
Monitor and identify compliance issues and follow-up
Build relationships with internal and external stakeholders
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
5+ years of professional experience working in a SaaS company in GRC, Information Security or similar function
Familiar with GCP cloud computing, AI architectures, Data governance and model validations
Deep understanding of global frameworks, such as NIST 800-53, PCI, ISO 27x, and SOC 2
BS degree in Business or Management Information Systems or related field OR equivalent work experience
CISSP, CCSK, CISM or other related certifications a plus
Excellent written, verbal communication and presentation skills with a willingness to wear different hats and work in areas where needed
Amazing organizational skills with a drive to succeed in a fast-paced environment
Ability to hustle, get stuff done, and has strong integrity - make mom proud!
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$115,500
—
$145,000 USD
Location: Austin, TX, United States, Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
We are looking for an experienced and driven GRC Controls Automation Engineer who is looking to put their demonstrated awareness of regulatory standards to help bridge compliance requirements, technical infrastructure and engineering workflows. You will be focused on modernizing, designing, building and scaling frameworks that embed compliance directly into the software development (SDLC) process. As our GRC Controls Automation Engineer, you will play a key role building a scalable, efficient program and process using your technical leadership focusing on automation within Box.
You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement, communication and education with Box's internal customers. The right person will be excellent at communicating vertically and horizontally across the company and will be comfortable explaining Box's compliance posture internally and externally, working cross-functionally and providing technical and creative guidance to technical teams.
WHAT YOU'LL DO
Drive improvements in existing processes, process standardization and develop new innovative and efficient solutions
Design, develop, and implement controls with a focus on compliance and automation
Provide compliance guidance on new product features, deviations, and changes in the infrastructure
Participate in cloud and application security strategic planning and execution
Implement improvements by assessing the current environment, evaluate trends, and anticipating future enhancements/requirements
Assess the existing security and compliance posture, and provide guidance on implementing products into Box's production environment
Work across multiple frameworks and regulatory standards, including but not limited to ISO, PCI, NIST, AICPA SOC
Support audits by maintaining accurate process documentation
Drive improvements in existing processes and develop new innovative and efficient solutions
Communicate gaps to management and coordinate cross functional team meetings to remediate and close the control gaps
Monitor and identify compliance issues and follow-up
Build relationships with internal and external stakeholders
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
5+ years of professional experience working in a SaaS company in GRC, Information Security or similar function
Familiar with GCP cloud computing, AI architectures, Data governance and model validations
Deep understanding of global frameworks, such as NIST 800-53, PCI, ISO 27x, and SOC 2
BS degree in Business or Management Information Systems or related field OR equivalent work experience
CISSP, CCSK, CISM or other related certifications a plus
Excellent written, verbal communication and presentation skills with a willingness to wear different hats and work in areas where needed
Amazing organizational skills with a drive to succeed in a fast-paced environment
Ability to hustle, get stuff done, and has strong integrity - make mom proud!
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Austin Pay Range
$129,500
—
$145,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$117,000
—
$145,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$11,550
—
$145,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$115,500
—
$145,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$111,500
—
$145,000 USD
Location: Redwood City, CA, United States
WHAT IS BOX?
Box is the world’s leader in Intelligent Content Management. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU
Box provides developers a complete set of pre-built UI components and APIs for rendering, searching, and managing files and AI agents, allowing developers to build secure, enterprise-ready, and feature-rich applications. These capabilities enable developers to extend the Box platform to address new use cases, streamline operations and connect to existing applications and systems.
We’re hiring a world-class B2B Senior Product Marketing Manager with developer tools and platform experience to lead all GTM efforts. You’ll own the full spectrum of product marketing, from industry positioning and messaging to content development and integrated go-to-market planning, to partnering with the Box developer relations team to engage deeply and credibly with the community. This role reports to the VP of Product Marketing and partners closely with developer relations, product, sales, marketing, business development, and customer success.
WHAT YOU’LL DO
Build and own the narrative, positioning, and messaging tied to all capabilities of the Box Platform targeting developers
Develop and execute integrated GTM strategies for the Box Platform, partnering with campaign, field, and partner marketing to drive pipeline creation and acceleration.
Create high-impact content for 1st and 3rd party external channels (web, blogs, thought leadership, e-books, webinars, events)
Deliver ongoing enablement to sales and customer success on developer use cases and personas, competitive dynamics, and objection handling.
Partner with product and technical PMMs to align roadmap and messaging to developer use cases needs.
Act as a thought leader and spokesperson: join customer meetings, analyst briefings, conferences, and speaking opportunities to elevate Box’s presence in the developer community.
Collaborate with strategic accounts and partners to develop case studies, reference stories, and co-marketing that showcase measurable business outcomes.
Use AI-first workflows to analyze market signals, refine ICPs and personas, test messaging, and accelerate content creation and competitive research.
WHO YOU ARE
4+ year experience in working with developer, development tools and platforms, with some hands-on development experience as well as experience with developer outreach as a marketer, evangelist or outbound product manager.
Strong interest and understanding of developer trends, particularly the state of AI tools and infrastructure.
Participation in developer communities, both online and in-person.
A dynamic storyteller with a point of view on the intersection of AI and development.
Familiarity with enterprise buying cycles, multi-stakeholder sales, and the needs of life sciences IT and line-of-business buyers; able to translate technical capabilities into business outcomes.
Demonstrated ability to craft and deliver executive-ready narratives and presentations; strong public speaking skills and comfort representing Box externally.
Proven cross-functional leader and player-coach who influences without authority and drives initiatives across product, sales, CS, and marketing.
AI-first mindset with a bias for action; comfortable operating in fast-moving environments and using AI tools to 10x research, insights, and content velocity..
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-HYBRID
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,500 USD
Location: Tokyo, Japan
WHAT IS BOX?
Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約19,000社および日経225の76%の企業の業務効率化を支援しています。
Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。
Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。
WHY BOX NEEDS YOU
Box Japanは100%パートナービジネスモデルで運営されています。一貫した顧客成果を大規模に提供するために、以下の2つの異なる動きを組み合わせることができるカスタマーサクセスのプロフェッショナルを必要としています。
ハイタッチ・カスタマーサクセス(50%)— 深いディスカバリー、利活用促進計画、リスク管理、エグゼクティブとのアライメント、および拡大支援が必要とされる、戦略的かつ複雑な顧客エンゲージメントをパートナー各社のカスタマーサクセスマネージャー (CSM)と共に提供します。
パートナー・カスタマーサクセス(50%) — チャネルパートナーのCSMチームの有効化(イネーブルメント)、コーチング、およびオペレーション化を行い、パートナーがより幅広いポートフォリオにわたって高品質なカスタマーサクセスを自律的に提供できるようにします。
このポジションは、指示を待つだけの人や、確立されたプレイブックに従うだけの人向けのものではありません。答えがまだ定義されていないことが多い、進化し続ける環境で業務を行っていただきます。真の問題を特定し、独自の視点を持ち、戦略を設計し、新しいアプローチをテストし、成功したアイデアを拡張可能なオペレーティングモデルへと転換することが期待されます。
WHAT YOU'LL DO
ハイタッチ・カスタマーサクセス(50%)
エンタープライズおよびミッドマーケット顧客を担当し、顧客のビジネス優先事項やビジネス目標に沿ったサクセスプランを策定する。
ディスカバリー、オンボーディングおよび利活用促進に向けたサクセスプラン、チェンジマネジメント、ユースケース開発、エグゼクティブエンゲージメント、およびビジネスレビューをパートナー各社のカスタマーサクセスマネージャー(CSM)と共に提供する。
顧客の健全性(ヘルススコア)、製品の使用状況、ステークホルダーのエンゲージメント、およびビジネス状況を監視し、リスクを早期に特定して解約防止計画を調整する。
営業、更新(リニューアル)、ソリューションエンジニアリング、サポート、および製品チームと連携し、一貫した顧客体験を創出する。
実証された価値や未充足のビジネスニーズを関連するBoxの機能に結びつけることで、拡大(エクスパンション)の機会を特定し、支援する。
パートナー・カスタマーサクセス(50%)
CSMライフサイクルモデル、アカウントセグメンテーション、サクセスメトリクス、および運営体制を含むパートナー支援を提供する。
信頼されるアドバイザーとして、顧客ディスカバリー、サクセスプランニング、アダプション、リスク管理、エグゼクティブエンゲージメント、ビジネスレビュー、およびアップセルの機械創出について、パートナーCSMのコーチングとイネーブルメントを提供する。
パートナーが管理するポートフォリオをレビューし、解約(チャーン)や導入時のリスクを特定し、優先アカウントに対して適時にアクションが取られる仕組みを構築する。
データと定性的なインサイトを活用して、パートナーのスキル、顧客の成果、およびプログラムの有効性を評価し、現在のモデルが機能していない場合は、改善戦略を策定する。
拡張可能で一貫したカスタマーサクセスの基準(リテンション)を維持しながら、パートナーや顧客固有の課題を解決するために創造性を発揮する。
成熟度レベル、ビジネスモデル、リソース、および顧客セグメントが異なるパートナーに合わせてアプローチを適応させる。
詳細な指示を待つことなく、主体的にギャップを特定し、合意を形成し、コンセプトから実行までイニシアチブを推進する。
Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。
WHO YOU ARE
私たちは「AIファースト」の企業です。すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。
カスタマーサクセス、アカウントマネジメント、チャネルマネジメント、またはそれに関連する顧客対面のSaaS職種における5年以上の経験。
利活用促進、契約更新(リテンション)、価値の実現、リスク軽減、または拡大などの顧客成果を自ら主導した実績。
完全なプレイブックがない環境において、戦略、プログラム、プロセス、またはオペレーティングモデルを自律的に構築した経験。
優れた構造化問題解決能力、プロジェクト管理能力、ステークホルダー管理能力、およびエグゼクティブコミュニケーションスキル。
顧客データや利用状況データを解釈し、パターンを特定し、インサイトをアクションに変換する能力。
ビジネスレベルまたは流暢な日本語、および業務上の英語コミュニケーションスキル(読み書き程度)。
戦略的な構築力があり、創造的で、柔軟かつ適応力があること。
歓迎される資格・経験
チャネルパートナー、システムインテグレーター、ディストリビューター、またはパートナー主導のゴー・トゥ・マーケット(GTM)モデルでの実務経験。
カスタマーサクセスチーム、パートナー、または顧客対面のプロフェッショナルのコーチングやイネーブルメントの経験。
ハイブリッドポートフォリオにおいて、エンタープライズおよびミッドマーケットの顧客を管理した経験。
コンテンツ管理、コラボレーション、セキュリティ、ワークフロー、AI、またはデジタルトランスフォーメーションのユースケースに関する知識。
Salesforceまたは同等のカスタマーサクセスプラットフォーム、Tableauまたはその他の分析ツールの使用経験。
新しいチーム、プログラム、資格認定、プレイブック、または部門横断的なイニシアチブを構築した経験。
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: Japan
Senior Manager, Japan
Security and Compliance GTM
WHAT IS BOX?
[Recruiting owns]
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.
WHY BOX NEEDS YOU
Box's security, compliance, and privacy posture is a business enabler for customers and a competitive differentiator in the market. We are looking for a Senior Manager, Japan Security and Compliance GTM, to lead Box’s customer trust efforts in Japan. This will include oversight and responsibility for gathering, vetting and scaling security, compliance, privacy and other trust-related information to customers and partners. The right person should be excellent at communicating vertically and horizontally across the company and will be comfortable explaining Box's security, compliance, and privacy posture.
WHAT YOU'LL DO
Lead Japan’s customer trust efforts, including responding to customer security due-diligence questionnaires and, as needed, leading customer audits.
Work with US-based GRC, Security, Legal, Product and other SMEs to find answers to customer questions specific to the Japan market.
Assess the need for new customer-facing content; drive the development of new content; and then scale it to account teams, customers and partners, as appropriate.
Work closely with both Box Japan’s leadership team and Box GRC’s leadership team to drive common understanding and joint business outcomes.
WHO YOU ARE
8+ years experience in an equivalent Governance, Risk and Compliance (GRC) role, with a strong understanding of security controls.
BS degree in Business or Management Information Systems or related field OR equivalent work experience
Excellent written, verbal communication, and presentation skills in Japanese and English
Strong desire to learn more and to get stuff done.
Like to have fun. Strong integrity. Make Mom proud!
EQUAL OPPORTUNITY
[Recruiting owns]
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is looking for a Business Systems Analyst III (Marketing Systems) to join our Enterprise Systems team to own and scale critical Marketing technology platforms, with a primary focus on Iterable and TrustArc. This role partners closely with Marketing Operations teams to deliver scalable, compliant, and data-driven solutions that support Box’s go-to-market strategy.
As a BSA III, you will independently drive medium to high-complexity initiatives, act as a subject matter expert for assigned platforms, and serve as a trusted advisor to business stakeholders. You will influence the marketing systems roadmap, balance run-the-business support with strategic initiatives, and ensure solutions align with long-term platform scalability and compliance requirements.
WHAT YOU'LL DO
Serve as the primary BSA owner for Marketing platforms, with deep ownership of Iterable and TrustArc
Partner with Marketing Operations, to provide consultative guidance on system capabilities, limitations, and best practices
Independently lead end-to-end delivery of marketing technology initiatives, including discovery, requirements definition, backlog management, UAT coordination, and go-live readiness
Translate complex marketing, data, and compliance requirements into clear functional specifications and user stories
Design and support data integrations and pipelines using SnapLogic, collaborating closely with Engineering and Data teams
Use SQL to analyze data, validate integrations, troubleshoot issues, and support marketing reporting and segmentation needs
Evaluate current-state processes, perform fit-gap analysis, and recommend scalable, compliant marketing solutions
Collaborate in an agile delivery model with Enterprise Systems, Engineering, Data, and external vendors to ensure high-quality outcomes
Manage and prioritize run-the-business work, including enhancements, defects, and operational issues
Contribute to the Marketing Systems roadmap, providing input on effort estimation, dependencies, and delivery sequencing
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Bachelor’s degree in Computer Science, Engineering, Business, Economics, or a related field
3+ years of Business Systems Analyst experience supporting enterprise applications
Experience with Marketo , including marketing automation, campaign management, and Salesforce integration.
Strong hands-on experience with Iterable, including campaigns, journeys, segmentation, data ingestion, and integrations
Experience supporting TrustArc or similar consent and privacy platforms in a marketing or data environment
Proven experience with SnapLogic, including designing, supporting, or troubleshooting integration pipelines
Strong SQL skills for data analysis, validation, and issue resolution
Solid understanding of lifecycle marketing, customer engagement, and marketing automation workflows
Demonstrated ability to independently own techno-functional deliverables across analysis, design, testing, and deployment
Strong stakeholder management and communication skills
Preferred skills:
Experience with additional MarTech, cloud computing or CDP platforms such as GCP, Segment, Marketo.
Familiarity with event-based tracking, customer data platforms, and downstream analytics
Experience in a SaaS, B2B, or high-growth technology environmen
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$11,700
—
$140,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$117,000
—
$140,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$117,000
—
$140,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$117,000
—
$140,000 USD
Location: London
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organisations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organisations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Sales Development Representative, you'll work closely with our Account Executives and Marketing department to ensure leads are effectively managed across teams in order to attract great clients. Our SDRs play a crucial role in the company, and we'll provide you with the necessary tools, training, mentorship, and leadership as you collaborate with companies to identify their challenges and how Box can help solve them.
WHAT YOU'LL DO
Act as the initial point of contact for new customers via our sales channels and respond promptly to their inquiries
Engage with potential clients through various communication channels such as calls, emails, and marketing efforts aimed at creating business opportunities
Foster connections with a wide range of clientele and encourage discussions about Box solutions
Demonstrate attentive listening skills when understanding customer requirements and articulating how Box can meet those needs effectively
Meet established quota targets for territorial revenue growth consistently
Adhere to Box’s standards when using the Salesforce system while also providing lead metrics
Occasionally close deals yourself with smaller organisations
WHO YOU ARE
Strong interest in transitioning to a role in outbound sales
Team-centric mindset - demonstrated ability working well in a collaborative environment
Experience in engaging with customers and adept at resolving challenges effectively
Excellent time management skills
Strong relationship-building abilities
Strong communication skills and proven ability to identify potential customer opportunities
Preferred Experience:
Previous experience in a lead generation role or sales
Track record of success in a performance-driven role focused on meeting specific metrics
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
BENEFITS
Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street;
www.whitecollarfactory.com
and other European offices in Paris, Munich, Amsterdam, and Warsaw
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-EMEA
#LI-HYBRID
Location: Redwood City, CA, United States, San Francisco, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHAT YOU'LL DO
The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there.
On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next, you may be advising another on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are a technologist at heart. You appreciate how technology can be applied to solve complex problems. Being a trusted advisor and a change agent is energizing. You get excited about collaborating with diverse teams to drive successful outcomes. You are intellectually curious and a passionate learner who loves sharing knowledge with others. You are adept at architecting and designing technical solutions with the right mix of Box configurations/APIs, other SaaS technologies, integration technologies, and partner tools to balance configuration and customization. You feel confident presenting detailed technical information to executives and positioning ideas to all levels including line of business managers, 'C' level executives, Developers, and IT Architects. You have an understanding of REST APIs and JSON. You have the ability to distill complex technical solutions and industry solutions into their digestible parts.
With your technical and functional expertise, you are able to facilitate conversations with prospective and existing customers that ultimately lead to the design of solution architectures and strategy. You can handle in-depth technical questions during meetings and sales calls as they relate to implementing Box solutions. You develop project scope documentation, statements of work, technical specifications, and business requirements related to customer engagements.
At the end of the day, you are seen as the trusted advisor with customers and they know your goals align to their business cases and strategy. Ultimately, you own the development and delivery of differentiated custom solutions.
Here's the fine print:
Required Skills:
5+ years of development, consulting, or professional services experience
You love working in a dynamic environment where ambiguity is common...and can effectively speak to both technical and non-technical parties
Expertise in architecture / system design for cloud solutions (i.e. APIs, DevOps, Infrastructure, middleware, scale limits, rate limits, etc.)
Experience working with one or more of the following: Python, Typescript, Node.js (MEAN stack), Java, .NET , Visualforce.
Establish technical delivery expertise based on market trends, research and customer requirements. This role will be the primary leader for pre-sales scoping and delivering repeatable technical solutions.
Develop and deliver repeatable solutions that can be used as an industry playbook to drive repeated success & best practices
Collaborate closely with key stakeholders across Sales and Customer Success to effectively execute on successful GTM strategy
Accurately forecast capacity and deliver upon revenue targets
Team with Solutions Consultants to support bookings target attainment
A drivers license may be required if you are asked to visit clients onsite
Preferred Skills:
Expertise in Enterprise Content Management systems and cloud migrations
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-HYBRID
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$142,000
—
$206,500 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$142,000
—
$206,500 USD
Location: Tokyo, Japan
WHAT IS BOX?
Box(NYSE: BOX)は
インテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では23,000社超および日経225の86%の企業の業務効率化を支援しています。
Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアにも拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。
Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。
WHY BOX NEEDS YOU
Box Japan
は、日本企業のコンテンツ活用と
AI
活用を次のステージへ進めるフェーズにあります。
Enterprise Solutions Engineer
は、経営・
IT
・現場それぞれの課題を理解し、
Box
のプラットフォーム価値を業務成果に結びつける技術パートナーです。
民間大手企業(従業員数2000名以上)を担当するEnterprise Solutions Engineeringチーム
の一員として、営業、カスタマーサクセス、プロフェッショナルサービス、パートナーと連携し、構想策定から技術検証、導入、定着・拡張までお客様の変革を支援します。
経営/業務課題に紐づくデモ、ワークショップ、テクニカルディスカッション
PoC
、パイロット、アーキテクチャ設計、価値検証のリード
RFP
対応、セキュリティ・コンプライアンス監査、
AI
利用ガバナンスの支援
お客様の声をプロダクトマネジメント/エンジニアリングへ届け、改善を推進
単なる製品説明ではなく、コンテンツを起点に
AI
・ワークフロー・セキュリティを組み合わせ、お客様の意思決定、業務効率、リスク低減をどう実現するかを描くポジションです。
WHAT YOU'LL DO
Enteprise顧客の
経営層、
IT
部門、業務部門、パートナーとの対話を通じて課題と成功指標を整理し、技術的な知見を交えた提案を行う
Box AI、AI
エージェント、
AI Studio
、検索/
Deep Research
、データ抽出、ワークフロー自動化を含むユースケースを設計し、デモ・ワークショップ・提案資料・プレゼンテーションに落とし込む
Microsoft 365/Teams、Salesforce、Google Workspace、Slack、ServiceNow
等の業務アプリや、お客様のカスタムアプリケーションとの連携を設計・支援する
コンテンツの分類、アクセス制御、脅威対策、監査、データレジデンシーなど、
Enterprise
のセキュリティ/ガバナンス要件に沿った提案を行う
担当営業、
CSM
、コンサルタント、パートナーとアカウントチームを組み、導入後の定着・利活用・拡張まで見据えた計画と実行をリードする
API、SDK、MCP
等の開発者向け機能やエコシステムを活用し、
Box
をお客様の業務基盤・
AI
基盤に組み込むための技術支援を行う
Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。
WHO YOU ARE
私たちは「AIファースト」の企業です。
すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。
5
年以上の
IT
業界経験、かつ
2
年以上のプリセールス、ソリューションアーキテクト、
IT
コンサルティング、またはプロジェクトマネジメント経験
クラウド、
SaaS
、インフラ、アプリケーション、データ、セキュリティのいずれかに関する実務知識
お客様の曖昧な課題を構造化し、価値仮説、技術アーキテクチャ、導入ステップまで自ら描ける方
API、OAuth/SSO、SaaS
連携、ワークフロー自動化、生成
AI/AI
エージェントに関する知識または強い関心
大手企業への提案、複数ステークホルダーとの合意形成、またはパートナー/アライアンス協業の経験
ビジネス使用が可能な流暢レベル以上の日本語力
読み書き可能レベル以上の英語力
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: Tokyo, Japan
WHAT IS BOX?
Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。
Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。
Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。
WHY BOX NEEDS YOU
テクニカルサポートの世界は、今まさに大きな転換点を迎えています。Boxのプロダクトサポートチームは、単に問い合わせに答えるチームではありません。私たちが目指しているのは、テクノロジーとエンジニアの知恵を融合させ、従来のサポートの枠を超えた新しい顧客体験と価値を生み出すことです。
Box AIをはじめとする新機能の登場により、向き合う技術領域が急速に拡大するなか、AIエージェントをパートナーとして自らの能力を拡張し、ソースコード解析をはじめとする高難度な技術調査や根本原因の究明へ挑む——これまでの時間やリソースの限界を超え、より本質的な顧客課題の解決に集中できる環境を自らの手で作り上げています。それが、今のBoxのテクニカルサポートエンジニアです。
新しいテクノロジーに好奇心を持ち、変化を楽しみながら、チームとお客様の双方にインパクトを与えたいエンジニアを求めています。最先端のAIと共に自らも進化し続けられる環境で、テクニカルサポートの未来を一緒に切り拓きませんか?
WHAT YOU'LL DO
Boxを利用するエンタープライズ顧客に対し、高い共感力と強い当事者意識を持ち、期待を超えるテクニカルサポートを提供します
チケット管理システムを通じたテキストベースのサポートを主軸としつつ、必要に応じてリモート接続やオンラインミーティングでの詳細な技術説明を実施します
Box製品に加え、ネットワーク構成、デスクトップ環境、API/SDKなど多岐にわたる技術領域の問題を調査・解決します
検証環境での事象再現、各種ログ解析(BigQuery、Google Cloud Logging等)、データ調査を通じて、複雑な技術課題の根本原因を特定・解決します
AIエージェントを活用した調査・問題解決の自動化に取り組み、その精度向上に貢献します
——パターン化された問題はAIに任せ、あなたはより高度な課題に集中できます
ナレッジベースの新規作成・更新を通じて、顧客が自己解決できる仕組みを構築します
——1件の問題を解決するだけでなく、同じ問題が二度と起きないような仕組みづくりを担います
複雑な問題であっても、文章・口頭でお客様にわかりやすく伝えます
製品開発チームへ問題を報告し、製品品質の向上に貢献します
営業・カスタマーサクセス・コンサルティングと密に連携し、顧客ビジネスの成功を支えます
Box AIをはじめとする新機能のサポートを通じて、AI領域の知識を実務で磨き続けます
チームの業務効率化・スケール化に向けたプロジェクトの立案・実行を担います
他のチームメンバーへの技術的なサポートやナレッジ共有を積極的に行います
社内コミュニティ活動に参加し、チーム文化の醸成に寄与します
Boxではコミュニティと対面でのコラボレーションを重要視しています。Boxの社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。
WHO YOU ARE
私たちは「AIファースト」の企業です。
すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。
複雑な問題を解き明かす、テクニカルサポート業務が好きな方
主体的に責任感を持って物事に取り組める
チームメンバーが困っている時には進んで手を差し伸べられる方
2年以上のエンタープライズ顧客向けのL2/Tier2以上のテクニカルサポート経験
新しい製品、技術への熱意がある
高い成長率と速いペースで進む環境で成長し、変化する要求に素早く適応する能力
業務遂行能力とプロジェクト管理能力を有し、部門横断的なコラボレーションを推進し、成果を上げることができる方
前例がない難しい問題に対しても、前向きに取り組み機転をきかせ突破できる人
情報資産の重要性を深く理解し、高い倫理観とコンプライアンス意識を持って業務に取り組める方
REQUIRED SKILLS
API、サードパーティ製品連携、およびネットワークトラブル(HAR、Fiddler、Wireshark等を用いた解析)の調査能力
BigQuery や Google Cloud Logging を活用し、自力でクエリ(SQLやログ検索・フィルタクエリ)を記述して、必要なログやデータを的確に抽出・分析し、問題の根本原因を特定できること
日本語: 極めて円滑なビジネスコミュニケーション能力(読み書き、および顧客や社内向けに口頭での高度な技術説明ができるネイティブ同等レベル)
NICE-TO-HAVE SKILLS
AIツール(LLMツールや、プロダクト内のAI機能)の業務利用経験、またはそれらを用いた業務効率化への関心
SaaS製品のサポート経験
Box の利用経験
MDM ソリューション(Microsoft Intune 等)に関する実務経験
コーディング経験
サポート/CRMツール(Zendesk、Salesforce、Jira等)の実務での利用経験
英語: ビジネスレベルのコミュニケーション能力(読み書きによるグローバルチームとの意思疎通、および社内会議への参加ができるレベル)
業務上使用するツール一例
Zendesk, Salesforce, Slack, Zoom, Google Workspace, Cursor, Google Cloud (BigQuery, Cloud Logging), Fiddler / Charles Proxy, Process Monitor, Wireshark
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The Caching Team provides a performant, highly-available, and scalable caching platform for use throughout the Box platform. We serve as the caching layer within our core relational data tier processing tens of millions of requests per second, while also powering numerous critical, high-throughput, and low-latency workflows. Our goal is to provide easy-to-use solutions to the complex challenges of serving heavy load with strict consistency and high performance requirements, so that developers across Box can focus on shipping their business requirements.
Looking ahead, Box’s ever-growing usage means that we have to be ready to process higher scale than ever before, and continue to do so with the enterprise-grade reliability that our customers expect. You will have a unique opportunity to help design and build our next-gen caching architecture, owning critical initiatives that improve the performance, scale, and reliability of our services. You will also partner with engineering teams across the organization to understand their needs and drive architectural improvements towards the usability and impact of our platform. As a member of this mission-critical engineering team, your work will have significant impact on engineering at Box and our 40+ million users.
WHAT YOU'LL DO
Contribute to the future of Box’s Caching architecture as we migrate our Memcached and Redis fleets to the next-generation of caching solutions.
Develop solutions to the scale, performance, and resilience challenges involved with protecting an exponentially growing data tier serving tens of millions of requests per second.
Partner with client teams to understand their traffic patterns and provide guidance on effective caching strategies.
Deliver high technical excellence in operating our production-critical services and identify opportunities to continually improve their reliability.
Collaborate with team members on technical design and architecture decisions to help shape the team’s technical direction.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
Bachelor's degree or equivalent in Computer Science, Mathematics or a related field
3+ years of professional software development experience
Strong understanding of common algorithms, data structures, and code design principles
Strong grasp of high-scale distributed systems
Preferred skills
Experience with JVM-based languages such as Java and Scala
Familiarity with caching solutions such as Memcached and Redis
Passionate about scale and performance challenges
For more insight into Box's data tier, please see the following:
Medium Blog: Strategies used at Box to protect MySQL at scale
Medium Blog: Cache is the root of all evil
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,500 USD
Location: Warsaw, Poland
What is BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Why Box needs you?
As part of
Observability Engineering
team you will be architecting and engineering mission-critical observability platform that allow our engineers, business and product teams to scale across numerous globally distributed environments. You'll work in a mature, resilient and secure operating environment where you-and the products you deliver-will thrive. In addition, you will help to evolve and transform the environment for the future to ensure it can leverage best in class cloud technologies and practices. You will be part of strategic change in tools and process by keeping up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.Consistently question assumptions, challenge the status quo, and strive for improvement. Champion data governance adoption and ensure the new modern architecture is designed with scalability and longevity in mind.
What You’ll Do?
You will design, build, and evolve the telemetry platform and instrumentation standards that enable reliable operations across Box’s globally distributed services.
You will partner with service teams to implement effective observability across logs, metrics, traces, alerts, and SLOs. Ensuring telemetry is actionable, consistently contextualized, and tied to clear service ownership.
You will make sound engineering tradeoffs around telemetry cardinality, sampling, retention, and cost to deliver scalable, high-signal observability.
You will help define and promote OpenTelemetry-based instrumentation practices; equivalent distributed tracing and instrumentation experience is also valuable.
You will improve observability as a developer and maintainer of systems and frameworks, helping teams reason about the health, performance, and reliability of their services.
You will participate in our on-call rotation and help investigate, triage, and resolve production issues.
Who You Are?
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to make faster, smarter decisions and increase your impact at Box
You have
4+ years
of experience using one of a higher level languages (Go, Rust, Python, Java, Scala, Javascript, Ruby, or PHP).
You have experience with Infrastructure/configuration languages (all of):
Terraform/HCL, Helm/YAML.
You have experience with
service observability
best practices and tools, ideally
OpenTelemetry
and
Prometheus
, or comparable telemetry, tracing, and instrumentation platforms.
You have hands-on experience with modern cloud technologies like GCP, AWS, or/and Kubernetes.
You are a developer at heart with a passion to solve hard problems using innovative and data-driven solutions.
You have experience in configuration and maintenance of applications such as web servers, load balancers, databases, storage systems, orchestration and/or observability platforms.
You have experience in supporting critical production services.
You act like an owner and strive to do work you're proud of, both technically and in your team interactions.
At Box, we believe that providing the best tools leads to the best outcomes. That's why we equip our engineers with AI-powered development tools like Cursor IDE and Claude to help you write better code faster.
BENEFITS
Check out the overview of the
benefits and additional perks offered at Box.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation".
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
. For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-EMEA #LI-NP1 #LI-hybrid
Denver, CO, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
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seniorRedwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
seniorСША; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Tokyo, Japan
УдалённоСША; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Austin, TX, United States, Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
seniorRedwood City, CA, United States; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Tokyo, Japan
seniorJapan
Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
London
Redwood City, CA, United States, San Francisco, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Tokyo, Japan
Tokyo, Japan
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance