Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
As a
Customer Success Manager, Mid Market
at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio (merchants with <$75M annual GMV). As a member of this segment’s team of Scaled CSMs, you will proactively engage existing merchants using key metrics, mitigate churn risks, and onboard new merchants. We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value.
Collaborating closely with fellow CSMs, you will contribute to the overall success of merchants in this segment while achieving individual quarterly upsell targets. You will also partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Drive scalable customer success initiatives across a pooled book of business, achieving targets for upsells, onboarding, and retention.
Manage engagements with an average of ~30 accounts at any one time, drawn from the larger Mid-Market segment
Identify and execute upsell opportunities within the Mid-Market segment by leveraging Scaled Customer Success strategies to expand product adoption.
Analyze client data to pinpoint optimization opportunities and proactively mitigate risks for at-risk merchants.
Collaborate with the implementation team to lead new merchant onboarding, ensuring alignment with key business objectives.
Deliver initial product training and high-level guidance for inbound customer inquiries, facilitating efficient escalation to specialized teams.
Monitor and analyze customer health and adoption metrics to proactively identify opportunities and address potential risks.
Engage with merchants regularly via phone, Zoom, and email to track progress and provide support in achieving their goals.
Partner cross-functionally with teams like Technical Support, Risk Intelligence, and Data Science to ensure merchants realize optimal value from Signifyd.
Conduct data analysis using tools (e.g., AI, Looker, SFDC, Google Suite) to generate actionable customer insights.
Develop and deliver business reviews that highlight the customer partnership with Signifyd, outlining successes, revenue growth opportunities, and strategic recommendations at scale.
Occasional work outside typical business hours, including holidays, may be needed to ensure comprehensive customer support aligned with Signifyd's merchant’s needs.
Requirements for position:
1-3 years of experience in a customer-facing role such as Customer Success, Account Management, or Sales.
Experience specifically managing a high volume of accounts in a scaled (1:Many) customer success model is highly preferred.
Excellent verbal and written communication, and presentation skills, with a demonstrated comfort and preference for phone-based client interactions.
Proven ability to analyze complex challenges, develop actionable strategies, and effectively lead teams to accomplish key objectives.
Exceptional time management and prioritization skills, capable of effectively managing the diverse needs of a large customer base.
A highly motivated, resourceful, and detail-oriented individual with strong organizational skills.
A self-driven individual who thrives in the face of ambiguity within a fast-paced, deadline-oriented setting.
Proficiency with Salesforce is advantageous.
Bachelor's degree required.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary:
$70,000 - $85,000
Equity:
This role is eligible for a stock option grant of 1000 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$23,000 – $28,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
middleUnited States (Remote);; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Job Title:
Senior Customer Success Manager, Mid-Market
Department:
Customer Success (Mid-Market)
The Mid-Market Customer Success team is responsible for driving success, net revenue retention, and expansion within our Mid-Market portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.
The Role
As a Senior Mid-Market Customer Success Manager (CSM) at Signifyd, you will drive success, net profit retention, and expansion across a portfolio of 30+ mid-market merchants. As a senior member of this segment’s team of CSMs, you will proactively engage merchants using key metrics, track outcomes, and run regular account reviews that make you a trusted business advisor. You will make significant individual contributions to segment goals, including upsell bookings, net profit retention, and year 1 revenue.
You will partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience and achieve your individual targets. You will report to the Director, Customer Success.
We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of 30+ assigned clients, using robust, repeatable processes
Project manage customer onboarding to successful deployment by leading and coordinating internal and external activities, adhering to and refining standardized onboarding procedures
Work extensively with cross-functional teams to orchestrate service infrastructure around client needs, with an eye toward repeatable processes
Identify and successfully close renewals and expansion opportunities within your book of business, analyzing complex situations to provide sophisticated renewal options
Identify and drive new channels for upsell and innovative outreach, particularly approaches that scale across a large portfolio
Have full ownership of commercial activities such as opportunity management and contract workflows, following and improving established processes for a high-volume client base
Proactively identify and address performance trends across your merchant portfolio, such as approval rate and loss rate, through standardized reporting and process adherence
Understand customers’ pain points, initiatives and business goals, and identify how Signifyd can partner to achieve them, translating these insights into actionable, repeatable processes
Ensure swift resolution of account issues by using resources from cross-functional teams and navigating established escalation processes
Provide executive oversight and client communication, ensuring consistent and efficient messaging across a large portfolio
Champion continuous improvement and model disciplined process execution for other team members
Embody Signifyd values and serve as a role model for other team members
Requirements:
3+ years of Customer Success Management or Account Management experience
Proven experience managing a high-volume book of business (30+ accounts)
Proven track record of closing renewals and expansion opportunities, including a foundation in pitching, pricing and margin analysis
Proficiency in Salesforce, Looker, Jira, Confluence, Outreach, NetSuite and margin analysis tools
An analytical and metrics-driven workstyle
Excellent written and verbal communication and presentation skills, including with executive stakeholders
Ability to navigate difficult conversations and resolve conflicts effectively, both internally and externally
Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment
Ability to multitask and deliver on time, communicating blockers early
Requirement to occasionally work on Fridays to support the 4-day workweek for the Customer Success team. Primary work will be responding to customer escalations that arise that Customer Support cannot resolve.
Ability to travel when necessary
Passion for e-commerce and new technology
Background in e-commerce, payments, fraud or data science is preferred
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Range:
$110,000 - $130,000
Equity:
This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$36,000 – $43,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
About the role
We are looking for a Senior Product Manager to own our authorization optimization product area, where payments and fraud decisioning meet. You will own authorization rate improvement for legitimate transactions. Set the strategy, prioritize the highest-value opportunities, and drive delivery across existing capability teams.
This is a hands-on, technical product role. You will translate strategy into precise requirements, define the data and API interfaces that connect us with merchants, payment service providers and issuers, and be the product voice in architecture discussions. You will work daily with engineering and data science, and alongside go-to-market teams who bring the product to merchants.
What you'll do
Own the authorization optimization roadmap end to end: set priorities, sequence delivery, make tradeoffs, and communicate the plan and its rationale to leadership, engineering and go-to-market teams.
Determine where Signifyd should build, orchestrate, partner or influence issuers directly, informed by issuer behavior, merchant needs and regional payment dynamics.
Write detailed technical specifications, user stories and acceptance criteria, and manage the backlog with engineering.
Define and evolve the APIs, data models and integration points through which authorization and decline data flows between merchants, PSPs, issuers and our platform.
Identify, evaluate and develop new partnerships (such as PSPs, gateways, acquirers, issuers and data or technology providers) that expand our coverage and deliver measurable value to merchants.
Build issuer/BIN intelligence covering authorization performance, decline patterns and treatment effectiveness. Maintain a quantified opportunity map to prioritize recoverable revenue.
Drive issuer-specific decisioning across step-ups, 3DS, decline recovery and intelligent retries; inform routing where merchants have multiple PSP or acquirer options.
Work with data science to define requirements for risk-aware decisioning, balancing approval gains against fraud and chargeback exposure.
Own measurable authorization uplift and recovered merchant revenue. Demonstrate treatment impact through merchant proofs of value and issuer/BIN-level reporting.
Partner with sales, solutions and customer success to bring merchant feedback into the roadmap and support adoption.
Stay current on card network rules, regulation and industry practice, and use that knowledge to sharpen requirements.
What you'll bring (required)
5+ years in a product management role, including ownership of a roadmap and end-to-end delivery.
Hands-on payments product experience spanning issuer authorization behavior, with a deep understanding of decline recovery and retries, 3DS, PSD2/SCA frameworks (including the upcoming transition to PSD3/PSR), and demonstrated improvements in authorization performance.
Experience writing detailed technical specs and defining APIs or data interfaces in partnership with engineering (backend or high-volume transaction systems a plus).
Strong analytical skills, with comfort working from transaction-level data and defining success metrics.
Experience working closely with data science or analytics teams and translating insights into product requirements.
Proven ability to influence cross-functional stakeholders without direct authority.
Clear written and verbal communication with technical and non-technical audiences.
Preferred
Experience at a payment processor, PSP, acquirer, card network, issuer or fraud/risk vendor.
Exposure to fraud, risk or digital identity products, including the false-decline versus fraud-loss tradeoff.
Experience defining requirements for ML-driven decisioning.
Familiarity with 3DS/EMVCo, tokenization, ISO 8583 and PSD2/SCA.
B2B SaaS or enterprise e-commerce merchant experience.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Ranges by Pay Zone:
Tier 1 (NYC/SF Bay Area/Seattle): $165,000 – $205,000 annually
Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $155,000 – $195,000 annually
Tier 3 (US - All Other): $145,000 – $185,000 annually
Equity:
This role is eligible for a stock option grant of 7,000 stock options, based on the position level and internal compensation guidelines.
Bonus:
This role is eligible for an annual performance bonus of up to 10% of base salary.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Job Title:
Risk Intelligence Manager
Department: Risk Intelligence
The Risk Intelligence organization at Signifyd is responsible for proactively detecting and continuously monitoring fraud activities to mitigate immediate financial losses and protect portfolio health. This team partners closely with Data Science to improve machine learning (ML) model performance by providing continuous feedback on model outputs and identifying areas for enhancement using real-world fraud patterns and merchant feedback. We enhance detection mechanisms to reduce friction for merchants and their customers while driving revenue. We build trust through responsiveness and expertise, fostering stronger merchant relationships. We demonstrate the value of fraud prevention solutions in driving revenue growth and reducing losses.
About the role:
In this role, you will lead and develop a team of fraud analysts who investigate emerging threats, respond to fraud incidents, and translate behavioral insights into effective risk strategies. You will strengthen the people, tools, processes, and analytical standards that enable the team to succeed. This includes coaching analysts, improving investigative practices, establishing best practices, and helping team members develop the skills needed to solve increasingly complex risk problems.
You will partner closely with Risk leadership and teams across Data Science, Customer Success, Product, and Engineering. Together, you will turn investigative findings into scalable improvements that reduce fraud losses, support intelligent risk-taking, and improve customer experiences. Success in this role requires strong people leadership, analytical judgment, operational discipline, and the ability to communicate complex risk issues clearly to technical, business, and customer audiences.
At Signifyd, you will be part of a purpose-driven company dedicated to creating a dynamic and versatile work environment. Risk Intelligence is an integral part of our growing organization that values neighborly collaboration, passion, and inventiveness.
Responsibilities:
Hire, coach, and performance-manage a team of fraud analysts, closing skill gaps and serving as the escalation resource for complex investigations and emerging attacks.
Own and improve the standards, playbooks, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design where historical data is limited.
Turn investigative findings into clear recommendations for the teams responsible for business and customer outcomes, and represent Risk Intelligence in cross-functional initiatives.
Partner with business-unit leaders, Data Science, Customer Success, Product, and Engineering to close capability gaps and turn fraud behaviors into durable signals, features, and model improvements.
Support customer conversations as a fraud subject-matter expert, explaining risk decisions and sharing effective practices. Coach analysts to communicate risk insights clearly and build confidence presenting to customers.
Requirements:
3+ years of direct people management, including coaching and performance management, with a track record of building an effective team.
5+ years in ecommerce, payments, fraud prevention, or risk management, including fraud investigations and emerging-threat response.
Advanced analytical judgment, including balancing fraud losses, customer experience, and intelligent risk-taking.
Experience building operational standards, playbooks, and workflows, and the discipline to improve how a team works.
Effective communication skills presenting to a variety of technical, business, and customer audiences
Solid cross-functional experience partnering with data science, customer success, product, or engineering.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Ranges by Pay Zone:
Tier 1 (NYC/SF Bay Area/Seattle): $120,000 – $140,000 annually
Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $110,000 – $130,000 annually
Tier 3 (US - All Other): $100,000– $120,000 annually
Equity:
This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines.
Bonus:
This role is eligible for an annual performance bonus of up to 10% of base salary.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Signifyd's Applicant Privacy Notice
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Job Title: Senior Commercial Counsel
Department: Legal
The Legal team at Signifyd plays a critical role in enabling and protecting the business as it scales. Our team is responsible for drafting and negotiating sales and vendor contracts, reviewing privacy and data protection matters, and supporting product development. We work closely with the Sales, Partnerships, Product, Revenue Operations (RevOps), and Finance teams to help drive business objectives forward. By shaping processes that accelerate deal cycles, we help keep the commercial flywheel turning. At the same time, we ensure Signifyd's risk exposure is carefully managed and our sensitive data is safeguarded through robust contractual protections.
The Role:
This is a unique opportunity to join a dedicated legal team and work at the forefront of helping deliver fraud detection and prevention solutions to merchants around the world. Signifyd is seeking a Senior Commercial Counsel to join our Legal team and report to our Head of Commercial Legal. You will be responsible for reviewing, drafting, revising, negotiating, and advising on a broad range of complex commercial transactions — someone who gets deals done. You'll primarily support our global sales team to structure, draft, and negotiate a variety of go-to-market agreements, while also leading a team of contracts managers who support the Sales organization across the U.S., EMEA, Mexico, and Central and South America.
In addition to go-to-market work, you'll partner closely with other key stakeholders to structure and negotiate complex, often bespoke agreements for enterprise and strategic partnership engagements. The ideal candidate is a mid-level to senior attorney who enjoys close collaboration with legal and sales colleagues and approaches legal issues practically, with a problem-solving mindset. Experience with payments, fintech, or machine learning is a plus.
Responsibilities:
Independently draft and negotiate complex subscription agreements and partnership deals, working closely with our Sales organization to close revenue deals
Supporting a go-to-market portfolio of ecommerce merchants across the U.S., EMEA, Mexico, and South America
Support cross-functional teams — including Marketing, Partnerships, and Product — on commercial and vendor transactions
Assist with additional legal projects as needed to support Signifyd's rapid growth and expansion
Manage numerous projects simultaneously against competing deadlines and pressures
Exercise sound legal judgment and solve problems in a practical, business-minded way
Requirements:
Juris Doctor (JD) degree and active admission to at least one U.S. state bar.
5-10+ years
of experience, with a strong preference supporting a SalesOrganization and background in commercial and tech transactions and revenue-generating deals
A clear, concise communicator who can explain complex and nuanced issues in plain, simple terms
Experience supporting a global sales organization and keeping pace with a steady volume of commercial transactions in a fast-paced, high-growth environment
Strong organizational and project management skills
Comfortable working in lean teams and wearing multiple hats
Able to successfully manage workload and priorities with minimal oversight
An approachable team player, problem-solver, and good sense of humor
Nice to have:
Familiarity with payments, fintech, or financial institutions, and/or machine learning models
Experience supporting sales for enterprise SaaS, especially negotiating referral and partnership deals
Experience with global privacy frameworks (e.g. GDPR, CCPA, LGPD)
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Range:
$170,000 - $210,000 annually
Equity:
This role is eligible for a stock option grant of 2500-3500 stock options, based on the position level and internal compensation guidelines.
Bonus:
This role is eligible for an annual performance bonus of up to 10% of base salary.
#LI-Remote
Signifyd currently embraces a largely remote work model, with the option to go into the office if you're near a Signifyd location.
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Belfast, Northern Ireland;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Signifyd is one of the world’s leading tech start-ups! They develop best-in-class AI fraud prevention software; which helps make the world a better place. As an intern, you'll be given a masterclass into the software development lifecycle. You'll get to work with amazing colleagues on complex challenges. Within your first week as an intern, you'll be deploying code changes that affect millions of online orders. It's an exceptional place to work, with an awesome culture & work-life balance.
As an Engineering Intern, you’ll make things happen!
Our Intern Software Engineers will have the opportunity to gain industry-leading insight, guidance and support to learn our technology stack and grow very quickly into fully productive members of our team; no bench sitting!
If you want help, you'll get it - from all quarters - but we’ll encourage you to figure out what needs to be done, identify who is in the best position to make it happen; and if that’s you, roll up your sleeves and get stuck in!
Our Signifyd stack
:
Java, Cassandra, ElasticSearch, BigQuery, MySQL, Play! framework, gRPC, Linux, Docker, Kubernetes, GCP, AI (Claude, Cursor)
What support can you expect:
We’ll provide you with a solid investment in your individual growth and development including an individual development plan, mentoring from industry professionals, and a spot on a small peer-led team to provide great opportunities to learn.
What you’ll get to do:
From the outset you’ll contribute to our features and products and participate fully in your team’s responsibilities
Participate in daily stand-ups from the get-go
Be part of a team who are responsible for the full lifecycle of their products: design, development, unit testing, integration testing, deployment, monitoring and iterative improvement
Be part of a team who are responsible for the full technology stack related to their product or feature; from the user level APIs right down to the databases, streams, and queues, that back the functionality
To know if we’re a great fit for you, you’ll:
Be working towards a Bachelor's Degree in Computer Science or Software Engineering
Have an interest or desire to work with Java, Python, SQL or any of our development stack, or you’ll have worked with some of our stack before on your own time or for your own projects
Be willing to ask for help if you need it
Be comfortable making a mistake, but be willing to learn from it
Be open to learning from others and always curious to know more
What will you get in return:
A competitive base salary
Free snacks and drinks in the office
Have a great setup and working environment to help you do your job
Take part in (or drive) our social/community events
Application and Interview details:
Please list University modules and results on your CV
Start Date: July 2027
Dates may be subject to change
#LI-Remote
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We also want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Brazil; São Paulo, Brazil;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Position Overview
You’ll join our Chargeback Investigations team, a front-line financial driver and data integrity gatekeeper for Signifyd. You will play a key role in minimizing losses, maximizing revenue, and mitigating fraud and chargeback risk for our customers.
Using your skills in chargeback data analysis, research, and investigation, you will manage chargeback files and data across multiple payment processors, help recover funds, ensure claims are worked in line with company policies, and support merchants in getting configured and set up for success. This is a hands-on, data-focused role: much of your day will be spent working with chargeback files, understanding where each dispute sits in its lifecycle, and troubleshooting data when things don’t line up. This is a high-impact role that offers tremendous opportunities for growth, learning, and leadership.
What You’ll Do
Work independently and with your team to help achieve the overall goals of the department.
Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.
Conduct high-quality research and in-depth analysis on credit card chargebacks to investigate for criminal or buyer fraud, with minimal supervision.
Review and process merchant reimbursement requests in line with Signifyd’s coverage policies.
Minimize potential losses by making accurate liability determinations on chargeback cases, identifying friendly fraud, and disputing such cases to recover funds and prevent the recurrence of bad buyer behavior.
Consistently apply Signifyd’s Terms of Service and merchant-specific eligibility rules to ensure accurate claim processing.
Gather evidence from internal and third-party data sources to prove the validity of transactions.
Support the onboarding of new merchants by reviewing their policies and ensuring their accounts are correctly configured to receive and process claims.
Conduct performance reviews of merchant accounts to ensure ongoing compliance with Signifyd’s policies.
Outreach with customers, banks, processors, and internal and external stakeholders to scale and optimize processes.
Collaborate in the identification and reporting of issues impacting the department.
Complete quality assurance and other administrative tasks once upskilled in our processes.
Work closely with cross-functional teams, including Customer Success, Product, and Finance.
Requirements
Fluent in Portuguese and English.
Minimum of 2 years of experience in chargeback analysis, fraud prevention, or payment operations within the North America, EMEA or LatAm payments market.
Experience working with payment processors in North America, EMEA, or LatAm.
Knowledge of card network regulations (Visa, Mastercard, American Express, and Discover) for both merchants and consumers.
Strong problem-solving, change management, and analytical skills.
High level of computer proficiency across multiple systems; advanced knowledge of G-Suite and strong research skills.
Highly professional with a willingness to adapt to a constantly changing, customer-focused environment while maintaining strict adherence to Signifyd’s Security and Privacy policies.
Ability to maintain confidentiality and exercise discretion with sensitive information.
Advanced Excel skills, including pivot tables, lookups (XLOOKUP/VLOOKUP, INDEX/MATCH), conditional logic, data cleansing, and building or maintaining macros.
Exceptional attention to detail.
A team-player mentality and proactive attitude, with the ability to collaborate effectively within a team and independently.
Highly Desired
Experience in customer service, including direct interaction with merchants and end customers.
Experience in onboarding merchants and supporting them with configuring and setting up accounts.
Experience using a variety of payment platforms or processors across (e.g. Shopify, Stripe, PayPal, Adyen, Braintree)
Knowledge and experience using SQL and designing dashboards in Looker.
Fluent in Spanish
#LI-Remote
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Mexico; Mexico City, Mexico;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
PLEASE SUBMIT YOUR RESUME IN ENGLISH
Department: Customer Support
This team is composed of support professionals who work most closely with our clients’ teams and their systems, supporting their technical needs with expertise and acumen. This will require both conversational and advisory support as well as tactical, operational support in the form of ad hoc data manipulation and analysis, rapid root cause analysis, technical problem solving, and coordination with Signifyd’s engineering and customer success teams.
The Role
As a
Senior
Technical Account Manager Support
, you are responsible for serving as the post-sales technical advisor / support to key Latin American merchants. You will work cross-functionally with multiple internal teams to employ Signifyd’s implementation methodology and ensure timely integrations and responses to technical support issues. As the merchant's technical contact and at times the first touchpoint for technical topics from within the Support team, you will play a critical role in ensuring a world-class experience for existing merchants. The portfolio of your customers will include all sizes from medium-sized businesses in the SMB space, to larger Enterprise merchants in Latin America.
Responsibilities
:
Integrate merchants utilizing various partners and platforms. These include customized OMS / eCommerce API integrations as well as VTEX, Shopify, Magento, BigCommerce and NetSuite partnerships. You will also interface with and assist the System Integrators (SIs) that our customers employ. You may be responsible for working with internal teams to ensure that the customer has the appropriate SI for their implementation.
Work cross-functionally to continue to make the customer experience better for our customers. Cross-functional work may interface with product, risk, marketing, and engineering. During off-season times, this work may be a substantial part of your job
Escalate unresolved customer issues to the appropriate cross-functional teams (Billing, Claims, Chargebacks, Implementations, Customer Success, Product, Engineering)
Research and troubleshoot customer inquiries within Support team using the appropriate technology and resources
We work in an evolving space. You will be responsible for documenting and sharing best practices for internal utilization
Partner closely with our customer success team as the go-to person for main technical needs.
Communicate integration status to key client stakeholders and document progress toward milestones
Fully understand Signifyd’s implementation methods utilizing the most up-to-date practices
Keep a clean onboarding and support tickets portfolio with regular and transparent updates kept in CRM
Own timely delivery of key integration milestones. Many integrations will have bespoke requirements and milestones and success criteria. Your responsibility is to identify and clearly define those milestones and ensure they are achieved.
Build strong relationships with our internal products team to provide feedback and guidance on our product’s satisfaction of user needs.
You may be responsible for providing Signifyd Console training to merchants
Become a Subject Matter Expert (SME) so that your knowledge domain can contribute across the business
Embody Signifyd values and serve as a role model for team members. Help onboard new team members into the team as their buddy, supporting their initial client conversations.
Requirements for position
:
A clear understanding of API terminology (e.g., GET, POST, PUT, JSON, Webhook, Listeners..) and tools (e.g., Postman, Github, etc...)
Experience with JSON, Python, APIs, PHP, and/or other web, programming, scripting tools
Proficiency with reporting tools (Looker), troubleshooting tools (Postman, SQL) and management tools (Salesforce)
6 years of technical experience with SaaS solutions.
Ability to examine complex situations, develop associated action plans, and guide peers towards achieving key goals
Demonstrated passion for e-commerce or technology services
Excellent written communication and presentation skills
Timely responses to external and internal stakeholders
Resourceful, detail-oriented when needed, highly organized, and creative
Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
Ability to lead conversations with executive stakeholders
Fluent English and Spanish.
Background in eCommerce, financial/payment systems, and/or fraud mitigation is desirable.
Portuguese language proficiency is desired.
#LI-Remote
Benefits in Mexico:
Health, Dental & Vision Insurance
Life Insurance of 24 months salary
Annual Performance Bonus
Christmas Bonus of 1 Month’s Salary
Food Vouchers
Stock Options
Paid Parental Leave
Flexible Work Arrangements
Telework Stipend for Home Internet
12 Paid Vacation Days with 85% Vacation Premiums
Paid Holidays
Company Social Events
Signifyd Swag
Dedicated learning budget through Learnerbly
On-Demand Therapy for all employees & their dependents
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
PLEASE SUBMIT YOUR RESUME IN ENGLISH
Signifyd's Applicant Privacy Notice
Location: Budapest, Hungary;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
ML Engineering Manager
Department: AI Lab/Machine Learning
Signifyd AI Lab (SAIL) builds the ML products behind Signifyd's fraud and risk decisions. We improve the predictive performance of the models that decide e-commerce transactions at scale, we scale the ML capabilities of our Risk organization, and we push into the new markets and problem spaces that expand the market Signifyd can sell to.
Every space in this department is a mix of experimentation, code, and statistics. We don't create walls between the people who have the ideas and the people who build them. The team splits its time between near-term continuous model improvements and longer-horizon innovation bets to improve the company’s capabilities in 2027 and beyond. These bets surface from the ground up in an environment where we believe those closest to the problems are best placed to understand how to solve them.
We’re hiring a manager to lead one of the teams in this department.
Who You Are
You are a hands-on Player-Coach who thrives in ambiguity—where the roadmap is a set of hypotheses, and the answer to "will this work?" is "we'll know in three weeks."
You bring:
Technical Credibility (The "Player"): You stay close enough to the work to have a grounded opinion. You read the code, inspect evaluation pipelines, and can immediately tell the difference between a statistical result that will hold up in production and one that just happened to look good on a single test window.
Leadership & Rigor (The "Coach"): You hold a high bar for evidence without becoming a bottleneck to experimentation. You mentor engineers to own their code quality, and you translate complex ML performance metrics into clear business outcomes for Risk leadership.
Executive Judgment: You know how to balance research bets against quarterly delivery, disagree and commit when decisions are made, and build an environment where well-documented negative experimental results are celebrated as real progress.
Responsibilities:
Lead and grow the team
Guide career development, mentor the team, manage conflicts, and nurture a positive, collaborative environment across a geographically distributed organization.
Engage in regular 1:1s, give constant feedback, and create a safe environment for open discussion — including the discussions that follow an experiment that didn't work.
Encourage a culture of learning and improvement, provide technical guidance, and support team members in both technical and soft skills.
Identify and address gaps in team capabilities and processes to enhance team efficiency and success.
Run a portfolio of experiments, not a delivery queue
Partner with your tech leads, who own and drive the technical roadmap for their areas. Your job is not to be the sole source of ideas — it is to pressure-test them, sharpen them, make sure the strongest ones get resourced, and make sure the people generating them have the room and the support to do it.
Make the calls the roadmap can't make for you: which hypotheses get compute and headcount, which get another iteration, and which get a clear, documented "no." A well-run negative result is a real outcome, and we treat it as one
Manage the trade-off between a committed improvement target you must hit this year and research bets that may not pay off for several quarters. You will re-cut that budget as evidence arrives, and you'll be able to explain the reasoning to both your team and your stakeholders.
Bring rigor to how the team decides something worked. Offline results have to predict online behavior; a strong point estimate on a single evaluation window is a starting point, not a conclusion.
Own delivery on a cadence. Independent experimental workstreams have to converge into a release candidate, get evaluated end to end, and ship — including the hard call to leave a workstream out of a release when it isn't carrying its weight.
Set direction from data, in partnership with Risk
Work directly with our Risk partners as your primary stakeholders. Our commitments to them are explicit, measured, and written down; we deliver model performance, and they own thresholds, rules, and how decisions are applied to merchants.
Operate with a high degree of autonomy. Our direction comes from measured performance against those commitments and from what our own experiments tell us, not from a product backlog handed to the team. You are expected to know what your team should be working on and to defend it, rather than wait to be told.
Partner with our platform and infrastructure engineering teams on the feature systems, training pipelines, and experimentation tooling your team depends on — and be clear about where the boundary sits between what SAIL should own and what belongs to Engineering.
Represent your team's results to a broad audience: engineering leadership, Risk leaders, and the wider company.
Requirements:
Roughly 5+ years in machine learning, data science, or ML-adjacent software engineering, including at least 3 years of people management — guiding career development, addressing conflicts, and building a healthy, high-performing team.
Genuine depth in at least one of engineering and applied statistics, and real working competence in the other. We are not hiring a manager of analysts, and we are not hiring a manager of a pure software team. Our engineers train production models that decide serious traffic, and we expect their manager to be able to engage with that work at a technical level.
Demonstrated ability to lead work under real uncertainty: setting a direction when the answer isn't known yet, changing course when evidence says to, and communicating both without eroding your team's confidence.
Excellent written and verbal communication. Much of our decision-making happens in documents, and we expect managers to write well.
Autonomy in recognizing priorities and evaluating the impact of outcomes, and comfort working without close supervision in a fast-moving environment.
Commitment to quality. You take pride in work that excels in correctness, reproducibility, and reliability, and you set that standard for your team.
Candidates must be based in Hungary
#LI-Hybrid
Benefits:
Stock Options
Annual Performance Bonus or Commissions
Pension matched up to 3%
‘Day one’ access to great health insurance scheme
Paid team social events
Mental wellbeing resources
Dedicated learning budget through Learnerbly
Signifyd's Applicant Privacy Notice
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Department: Engineering
The Engineering organization at Signifyd is at the forefront of building solutions that protect and empower global commerce. We pride ourselves on delivering highly scalable, robust systems that evolve with our customers' needs, from emerging startups to enterprise-level organizations processing millions of transactions. Our engineers thrive in an innovative environment where rapid iteration and continuous learning drive our success. We embrace modern development practices, leverage cloud-native technologies, and maintain a customer-obsessed mindset to ensure our solutions anticipate tomorrow's challenges. Strong partnerships with Product and Data Science ensure every technical decision is aligned with delivering maximum value and driving meaningful business outcomes.
The Role
We are looking for a staff back-end engineer to set the technical direction for the platform retailers use to integrate with Signifyd. As a member of the Integrations & Onboarding team, you will own the architecture and long-term health of our public-facing API platform and ingestion services, defining both what we build and how we build it. This role suits an engineer who is drawn to open-ended problems spanning several teams, who can turn a complicated problem space into simple and durable foundations, and whose influence shows up in other teams' roadmaps as much as in their own systems.
Responsibilities
Define and deliver the multi-year technical vision for our integration and ingestion platform across multiple teams and competing constraints.
Make the architecture-level technology calls, including build-versus-buy decisions and framework selection, and own the tradeoffs behind them.
Own the overall health and engineering quality of the platform: drive health reviews, curate testing strategy, and ensure the systems stay maintainable by engineers with varying levels of expertise.
Design systems under significant ambiguity, particularly those that many other systems depend on.
Partner with product management, data engineering, and other engineering teams, influencing their roadmaps where a shared solution serves the business better than a locally optimal one.
Raise the technical bar across related areas through design and code review, with particular attention to cross-team interfaces and API quality.
Proactively identify areas of technical debt and drive the strategy for addressing them.
Serve as a role model and mentor for engineers across the organization, and champion responsible adoption of AI development tools.
Requirements
Bachelor's degree or equivalent practical experience.
Significant experience in software development with modern programming languages, experience programming in a functional style.
Track record of setting technical direction across multiple teams, and of carrying large, ambiguous initiatives through to completion.
Depth in a platform or product domain that translated into distinctive business value, rather than breadth alone.
Strong software design and architecture skills, including reducing complex problems to simple foundational components and designing interfaces that are difficult to misuse.
Experience owning the long-term health of a significant system: testing strategy, operability, and reducing key-person dependency.
Experience building distributed systems or public-facing/platform APIs at scale.
Experience with cloud platforms such as AWS or GCP.
Ability to influence without authority, and to communicate effectively with engineers and non-engineers alike.
You use modern AI development tools fluently and help others do the same, championing responsible adoption while holding the line on quality. This means practical experience with AI coding assistants, understanding how to provide effective context, critically evaluating generated code for correctness, security, and maintainability, and coaching others toward the same standard.
Our Stack
Java, SQL, gRPC, HTTP/REST
Kubernetes, Docker, Linux
Cassandra, Pub/Sub, Bigtable, Databricks
GCP, AWS
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Ranges by Pay Zone:
Tier 1 (NYC/SF Bay Area/Seattle): $200,000 - 225,000 annually
Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $195,000- $220,000 annually
Tier 3 (US - All Other): $190,000- $215,000 annually
Equity:
This role is eligible for a stock option grant of 6000 stock options, based on the position level and internal compensation guidelines.
Bonus:
This role is eligible for an annual performance bonus of up to 10% of base salary.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Denver, CO; Seattle, WA; Chicago, IL (Remote); United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
The
Senior Machine Learning Engineer
will join our ML team. This team is responsible for building, maintaining, and monitoring the production ML models and offline experimentation frameworks that are at the core of Signifyd’s product. This includes the core fraud detection model that decides the majority of our traffic, alongside our model training and evaluation infrastructure. We work closely with Platform Engineering teams to contribute novel modeling methods, advanced feature engineering, and robust statistical practices.
Our Culture
We value tenacity, curiosity, and a hunger for learning. Our adversaries are highly motivated fraudsters looking to exploit any gap. We seek equally motivated individuals who are passionate about keeping our customers safe while pulling the field of adversarial machine learning forward.
The Role
As a
Senior Machine Learning Engineer
, you will be a driver of technical execution within the ML team. You won’t just build models—you’ll own the end-to-end lifecycle of high-impact ML projects, from offline experimentation to deployment to production. You will be responsible for improving model performance, refining our experimentation processes, and ensuring our fraud detection systems are robust, scalable, and scientifically sound.
Responsibilities:
Expand ML Capabilities
– Identify, prototype, and integrate new ML technologies and infrastructure to enhance fraud detection effectiveness and scalability.
Enable High-Velocity Experimentation
– Own the design and implementation of ML pipeline components that accelerate our innovation
Collaborate Across Functions
– Partner with Product, Engineering, and Risk teams to translate business requirements into technical solutions and ensure ML initiatives align with customer needs.
Raise the Bar
– Foster a culture of technical excellence by championing best practices in testing, documentation, model monitoring, and development.
Requirements:
Education:
A degree in Computer Science, Statistics, or a comparable quantitative field.
Experience:
4-6+ years
of post-undergrad work experience in a production-grade ML environment.
Technical Depth:
Strong foundation in machine learning theory, statistical evaluation, and experience with supervised/unsupervised learning at scale.
Execution Focus:
Proven track record of taking ML projects from research/prototype to high-scale production environments.
Communication:
Ability to communicate technical findings clearly to both technical peers and non-technical stakeholders.
Tech Stack:
Proficiency in Python
,
SQL, key ML libraries, and Spark
Mindset:
A strong outcome-oriented mindset—you care about the "why" behind the models and the business impact they create.
Attention to detail
is critical in fraud prevention. To demonstrate this, please start your response to the first application question with the word 'Stochastic'
Nice to have:
Previous experience in fraud, fintech, payments, or e-commerce.
Passion for writing well-tested production-grade code
A Master’s Degree or PhD.
Why Join Us?
Make an Impact
– Your work will directly shape the future of fraud prevention, protecting billions of payments.
Lead & Grow
– Drive high-visibility initiatives and develop leadership skills in a fast-paced, high-growth environment.
Innovate at Scale
– Work with cutting-edge ML technologies and experiment freely to push the boundaries of what’s possible.
Collaborative Culture
– Join a team that values curiosity, ownership, and continuous learning.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Ranges by Pay Zone:
Tier 1 (NYC/SF Bay Area/Seattle): $160,000 - $190,000 annually
Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego):$150,000 - $180,000 annually
Tier 3 (US - All Other): $140,000 - $170,000 annually
Equity: This role is eligible for a stock option grant of 4,000 stock options, based on the position level and internal compensation guidelines.
Bonus:
This role is eligible for an annual performance bonus of up to 10% of base salary.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
seniorUnited States (Remote);; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
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