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Location: Poland Workplace: Remote About Samsung Food (Whisk) At Samsung Food (you might know us as Whisk), we are pioneering the future of everyday care and health — helping individuals and families around the world live better through connected, proactive, and personalized experiences. Our mission is to connect food, health, and home across the Samsung ecosystem, turning data from your devices into personalized guidance that supports you and your loved ones. We work at the intersection of AI, nutrition, behavior change, and digital health. The Samsung Food app was included in Google Play’s Best of 2020 Everyday Essentials list, has been regularly featured on the Apple App Store, and was nominated for a 2021 Webby Award. We’ve also launched Vision AI, which recognises food and meals using our global Food Genome, and developed deep integrations with Samsung Health and SmartThings. We are a remote-first team of more than 100 people in over 30 countries, united by our commitment to innovation and impact. As part of Samsung Electronics, we combine the agility of a startup with the scale of the world’s largest consumer electronics company. Join us and help build technology that improves daily life for tens of millions of people across phones, wearables, TVs, and kitchen appliances in the years to come. Learn https://samsungfood.com/working-at-samsung-food/ more about how we’ve shaped a high-performing global team over the past 14 years. Summary Project Overview We're looking for a behavioural-science specialist to take ownership of a set of currently unratified behavioural parameters inside an AI-powered weight management coaching engine, and to help shape the engagement mechanics (nudges, loop design) that sit on top of it. This is a fixed-scope consulting engagement structured around five defined deliverable milestones, not an ongoing support role. You'll be working against a live backlog of flagged parameters across the engine's logic and content files, reviewing agent behaviour against COM-B and related behaviour-change frameworks, and helping design the daily/weekly engagement loops for a beta product surface. You'll work closely with our product managers and content team, and review material coming in from specialist freelance writers across a range of target behaviours. We have clinical reviewers on the team who handle medical safety sign-off directly — this is a behavioural science role, not a medical one: you're assessing whether the logic holds up against behaviour-change theory, not making clinical calls yourself. Primary project deliverable: Close the provisional-parameter backlog to "no unowned parameters" in the shipped coaching engine, delivered as: - A completed ratification register (item, decision, evidence, standing). - Reviewed and edited the instructions that guide the engine's decision-making steps — working out a user's overall coaching approach, spotting the gap between where they are and their goal, deciding what to act on, and turning that into the message the user actually sees; - A behavioural-guardrail evidence pass, confirming the product's safety-adjacent behavioural patterns are backed by real evidence; - Flagging and framing anything that needs medical sign-off — the specific question, the options, and your recommended read — ready for the internal team to batch and route; - An agreed pass bar and scored golden set for a set of currently uncalibrated evaluation criteria; - Nudge/engagement-loop design recommendations for the beta surfaces. - Behavioural sign-off on intervention contracts as they arrive from the freelance programme — barrier framing, and alignment with our internal behaviour-change model — across our full set of target behaviours. Success metric/acceptance standard: All seven deliverables above are complete: flagged items in the register carry a cited decision, a replacement value, or are flagged and framed for medical sign-off; the engine's decision-making steps have delivered, reviewed diffs; the evaluation criteria carry an agreed pass bar and a scored golden set; items needing medical sign-off are flagged and framed on a standing basis, ready for the internal team to batch and route; review turnaround on shipped engine changes is ≤2 working days, measured weekly; and all target-behaviour intervention contracts have received a behavioural sign-off (approved, sent back with named revisions, or escalated) within 5 working days of receipt. Project Milestones 1. Finish reviewing the highest-priority behavioural rules and settings. Clear out any pending contract reviews. Flag and frame the first batch of items needing medical sign-off, ready for routing, by 15 Nov 2026. 2. Finish checking the behavioural guardrails. Agree on a scoring system for the review criteria and test it on sample cases, by 15 Dec 2026. 3. Finish reviewing the engine's decision-making steps. Clear all flagged items in the main settings files. Finish the engagement/nudge design work. Sign off on the remaining behaviour-contract reviews, by 15 Jan 2027. 4. Finish reviewing how the system performs with real (beta) users. Make sure nothing is left unreviewed, by 15 Feb 2027. 5. Update the review scoring system using real user data. Clear every review queue completely, by 15 Apr 2027. What This Role Does Not Cover - Final medical sign-off, and the batching/routing of flagged items to the clinical reviewer (owned internally) — you flag and frame what needs review, we handle the rest - Content authoring (freelance specialists own first-draft writing) - Final product or engineering decisions Engagement Details Structure: Hourly, with a weekly hours cap (max 20 hours). The five milestones are review points where we confirm progress Duration: 6-month term Location: Meaningful overlap with UK/CET working hours is preferred What We're Looking For - Strong grounding in behaviour-change theory (COM-B or equivalent), ideally with a research background - Demonstrated experience evaluating or designing behavioural loops, nudges, or habit-forming product mechanics — not theory alone - Comfortable working with structured, protocol-style content (reasoning rules, decision trees) rather than writing consumer-facing copy - Experience working with cross-functional product/engineering teams on shipped features Application Notes Please share examples of behavioural frameworks you've applied to a shipped product feature.

Location: Poland; Georgia; Serbia Workplace: Remote About Samsung Food (Whisk) At Samsung Food (you might know us as Whisk), we are pioneering the future of everyday care and health — helping individuals and families around the world live better through connected, proactive, and personalized experiences. Our mission is to connect food, health, and home across the Samsung ecosystem, turning data from your devices into personalized guidance that supports you and your loved ones. We work at the intersection of AI, nutrition, behavior change, and digital health. The Samsung Food app was included in Google Play’s Best of 2020 Everyday Essentials list, has been regularly featured on the Apple App Store, and was nominated for a 2021 Webby Award. We’ve also launched Vision AI, which recognises food and meals using our global Food Genome, and developed deep integrations with Samsung Health and SmartThings. We are a remote-first team of more than 100 people in over 30 countries, united by our commitment to innovation and impact. As part of Samsung Electronics, we combine the agility of a startup with the scale of the world’s largest consumer electronics company. Join us and help build technology that improves daily life for tens of millions of people across phones, wearables, TVs, and kitchen appliances in the years to come. Learn https://samsungfood.com/working-at-samsung-food/ more about how we’ve shaped a high-performing global team over the past 14 years. ABOUT THE ROLE Samsung Health helps hundreds of millions of people understand their health, through the devices already in their hands. We're looking for a Staff Product Manager to lead the product definition behind a new AI coaching capability; the end to end experience, coaching logic, the behaviour model, and support the engine build and the practice for evaluating whether the coaching is genuinely good. The problem takes real judgment: coaching that arrives at the few moments that actually matter, and stays quiet the rest of the time. You'll own that judgment layer. This is a senior individual contributor role. You won't have direct reports, though other team members will look to you for day to day direction. You'll report to the Head of Product and work across teams in Europe, Asia and North America. WHAT YOU'LL DO - Own the coaching experience. Start user first, and ensure the behaviour model and the decision logic serve what it feels like to be coached and determine what a coach says and, more often, when it stays quiet. - Make decisions leave the room. Several organisations across several time zones build against what you define. Your job is to produce things others can act on without you present. Not documentation; thinking made buildable. - Own the seams. Multiple interfaces across organisational boundaries. Contracts, schemas, who writes what, what happens when a signal doesn't arrive. - Hold the evidence for coaching quality. Accuracy is the easy half. Helpfulness, personalisation, and whether a coaching moment feels like support are the hard half. You'd apply our thinking, extend it where it's thin, and own the evidence that the coaching is actually good. - Decide what ships and what waits. Including what a first release is allowed to be wrong about, and what it isn't. WHAT YOU BRING You've taken something from undefined to launched. A product that reached real users while accountable for the outcome. You've invented a definition from an ambiguous starting point and can demonstrate the artefact you created to do it. Product craft - You go into the material. You write, sketch and prototype your way to a definition rather than arriving with one. The brief describes what you found; it isn't the first thing you produce. - You feel where an experience fails before the data says so - and you can name why it fails as a principle, not a preference. - You author coherence. You can take a pile of features, screens, models, and constraints and turn it into one thing that feels intentional beyond a sum of parts. - You treat AI product failures as context problems before model problems. What information reaches the model, when, in what form, and the minimum that produces an acceptable answer rather than the ideal one. - You've killed something that worked. A feature that functioned, tested fine, and still wasn't earning its place. Knowing what to cut is part of product judgment. How the work travels - Your writing does work. Specs, one-pagers, decision notes; these are how you think, not what you produce after thinking. Your artefacts survive being re-told into other organisations without you in the room. - You start before the box is drawn. You don't wait for requirements, but you don't build blindly either. You'll decide at 60%, name the risk, and correct as needed. - You anticipate what another organisation will need. Part of this job is being read correctly by people who may not sit in your meetings, in a different location, in a different working language. - You've built ambitiously inside real constraint. A platform owner, a regulator, a parent company, an enterprise partner. You treat constraint as material to design with rather than a reason things don’t work. - You've worked more than one way, and you know which way fits. Discovery, delivery, evaluation, decision-making, practised in different company shapes, so you can say why a method suits this situation.

Location: Poland; Georgia; Serbia Workplace: Remote About Samsung Food (Whisk) At Samsung Food (you might know us as Whisk), we are pioneering the future of everyday care and health — helping individuals and families around the world live better through connected, proactive, and personalized experiences. Our mission is to connect food, health, and home across the Samsung ecosystem, turning data from your devices into personalized guidance that supports you and your loved ones. We work at the intersection of AI, nutrition, behavior change, and digital health. The Samsung Food app was included in Google Play’s Best of 2020 Everyday Essentials list, has been regularly featured on the Apple App Store, and was nominated for a 2021 Webby Award. We’ve also launched Vision AI, which recognises food and meals using our global Food Genome, and developed deep integrations with Samsung Health and SmartThings. We are a remote-first team of more than 100 people in over 30 countries, united by our commitment to innovation and impact. As part of Samsung Electronics, we combine the agility of a startup with the scale of the world’s largest consumer electronics company. Join us and help build technology that improves daily life for tens of millions of people across phones, wearables, TVs, and kitchen appliances in the years to come. Learn https://samsungfood.com/working-at-samsung-food/ more about how we’ve shaped a high-performing global team over the past 14 years. About the role We’re looking for a Senior Quality Engineer to embed within a cross-functional squad and ensure that quality is built into the product from the outset and consistently delivered through modern engineering practices. We are evolving toward a model where teams own quality and testing is integrated into development. This role is central to establishing how this is implemented and scaled across teams. You will work upstream in planning and design, shape how testing is approached, and ensure that teams implement quality in a scalable and maintainable way Responsibilities - Own the quality approach within your squad, defining testing strategy based on product risk, system complexity, and delivery goals - Drive quality upstream by working closely with Product and Engineering during scoping and refinement to ensure requirements are testable and well-defined - Enable teams to own testing by guiding engineers in designing and implementing automated tests across different layers and ensuring testing is integrated into development workflows - Shape how automation is implemented by defining testing patterns, boundaries, and contracts, ensuring automation is structured and maintainable - Contribute hands-on where needed through exploratory testing in complex or high-risk areas and closing critical gaps pragmatically - Ensure effective use of tooling and platform capabilities by driving adoption of shared frameworks, CI/CD practices, and quality standards - Provide clear visibility into quality by surfacing risks, trade-offs, and coverage gaps to support informed decisions - Contribute beyond your team by sharing practices and helping raise overall quality maturity across teams Required Qualifications - 5+ years of experience in Quality Engineering or QA within cross-functional teams - Experience working on complex systems (e.g. APIs, distributed systems, or multi-layer applications) - Strong understanding of testing across different levels (unit, integration, end-to-end) - Practical experience with test automation and how it fits into modern development workflows - Experience working in environments where teams own testing and quality - Ability to guide teams on structuring test coverage and making pragmatic quality decisions - Experience working with CI/CD and continuous delivery environments - Strong communication skills and ability to influence engineers and product stakeholders - Sound judgment in balancing quality, speed, and risk Nice to have - Experience building or maintaining automated test suites - Familiarity with modern testing frameworks and tooling (e.g. Playwright, Cypress, REST-assured, Postman or similar) - Experience integrating tests into CI/CD pipelines - Exposure to test data management, mocking, or service virtualization - Working knowledge of a programming or scripting language (e.g. JavaScript, TypeScript, Python) - Experience working in cloud-based or distributed environments How We Work - Teams own quality - Testing is integrated into development, not a separate phase - Automation is a means to scale, not an end in itself - Platform teams provide tooling and infrastructure; squads apply it - Quality is driven by engineering discipline and product understanding - We are exploring AI-assisted and agentic approaches to testing and quality as part of evolving how quality is engineered What We Offer - Contract-based, full-time role (40 hours/week, depending on workload) with a long-term commitment. - 100% remote work. - Join a supportive and dynamic team. In 2024, Samsung Food was recognized as a Most Loved Workplace® by the Best Practice Institute (BPI) for our outstanding team culture.