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Location: British Columbia Workplace: OnSite We have an immediate opening and are excited to find the right candidate to join our team. The IT Support Engineer II is a key member of our IT team, responsible for supporting and maintaining Safe Software’s internal technology environment. You’ll troubleshoot hardware, software, and network issues, manage Windows and macOS devices, and help maintain and improve our cloud infrastructure, with a particular focus on AWS. Your time will be split between employee support and infrastructure, projects, and automation. On a typical day, you might resolve a laptop issue, configure a new device, update permissions in AWS, and work on a migration or script that makes a recurring task more efficient. You’ll collaborate with colleagues across departments to understand their technology needs and deliver practical solutions. Working alongside your IT teammates, you’ll share knowledge, contribute to best practices, and take ownership of improvements that make our systems and services more reliable and effective. ABOUT THE TEAM Safe Software’s IT team supports the systems and services that keep our organization connected and productive. From managing cloud infrastructure and employee devices to resolving technical issues and building automations, we help teams use technology effectively. We work collaboratively, share knowledge freely, and are always looking for ways to improve how we do things. WHAT YOU’LL BE DOING - Troubleshooting and resolving advanced hardware, software, and network issues - Configuring, maintaining, and updating IT systems and infrastructure, including AWS cloud environments - Deploying and managing employee devices using mobile device management (MDM) tools - Developing and maintaining Bash, shell, or Python scripts to automate tasks and improve IT processes - Supporting the deployment and management of new technologies and IT projects - Providing responsive and effective technical support to employees via multiple channels - Documenting and tracking issues, solutions, and system updates - Collaborating with other departments to understand and support their IT needs - Identifying and implementing improvements to IT services and support processes - Participating in internal training and contributing to knowledge-sharing within the IT team - Staying current with new tools, practices, and IT trends WHAT WE’RE LOOKING FOR Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following: EDUCATION & CERTIFICATIONS: - A degree in Information Technology, Computer Science, or a related field - Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are an asset EXPERIENCE: - At least 3 years in IT support or a similar technical role. - Hands-on experience supporting and administering AWS cloud environments. - Experience with mobile device management (MDM) tools. SKILLS: - Proficiency in troubleshooting complex IT issues across hardware, software, and networks. - Experience with Windows and macOS operating systems, including system administration and network configuration. - Scripting experience with Bash, shell, or Python. - Strong communication skills for supporting users with varying technical backgrounds. - Analytical thinking and problem-solving skills. - Ability to manage tasks independently and contribute to team solutions. ADDITIONAL ASSETS: - Experience with Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud Platform (GCP). - Experience administering Google Workspace. - Experience with virtualization platforms such as Proxmox or VMware vSphere. - Experience with Linux operating systems. - Experience with infrastructure as code tools such as Terraform or AWS CloudFormation. - Experience using AI tools in support workflows. SOFT SKILLS: - Collaborative, curious, and proactive. - Committed to continuous learning and service improvement. - Empathetic and able to explain technical concepts clearly and respectfully. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you're also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!   ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec Workplace: Hybrid Safe Software is looking for Senior DevOps to join our DevOps team. As a Senior DevOps engineer, you will lead the design and implementation of scalable CI/CD pipelines, develop and maintain cloud infrastructure, drive infrastructure automation initiatives, troubleshoot complex systems, and mentor junior team members. Your work will play a critical role in improving software delivery efficiency, system reliability, and the speed at which Safe delivers value to customers. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the DevOps team, you'll join a group of DevOps Engineers, Cloud Infrastructure specialists, and Software Developers who work collaboratively to deliver the platforms, services, and automation that support FME, the world's leading all-data, any-AI integration platform. The DevOps team is responsible for developing and maintaining CI/CD pipelines, supporting and managing cloud-based environments and services, monitoring system performance and reliability, maintaining software configuration and deployment processes, managing source code repositories and integration practices, troubleshooting operational issues, and driving continuous improvements that enhance the speed, quality, and efficiency of software development and delivery. WHAT YOU’LL BE DOING As a Senior DevOps, you will: - Lead the design and implementation of scalable and robust CI/CD pipelines to support agile development practices and rapid deployments. - Develop and manage cloud infrastructure, ensuring high availability, performance, and security across multiple platforms and environments. - Conduct system troubleshooting and problem-solving across platform and application domains, ensuring critical system security, availability, and fault tolerance. - Evaluate new technology options and vendor products, making recommendations to enhance and scale the company’s DevOps practices. - Mentor and provide guidance to junior DevOps engineers, fostering a culture of technical excellence and continuous improvement. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Required skills: - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Advanced certifications in relevant DevOps technologies, cloud platforms (AWS, Azure, Google Cloud), Kubernetes, Docker, or similar technologies. - 5+ years of experience in a DevOps role, with significant expertise in cloud services, automation, and CI/CD methodologies. - Deep understanding of the specific tools and systems used at Safe Software, coupled with a broad understanding of the regulatory and compliance landscape in the software industry. - Technical skills: 1. Expert in cloud computing, network management, and software development practices. 2. Proficient in scripting languages and automation tools. 3. Skilled in monitoring and optimizing large-scale distributed systems. 4. Proficient in using AI coding agents like Claude in a production setting for various tasks such as issue debugging, testing, and feature generation. - Effective communication skills: 1. Strong leadership and mentoring skills. 2. Excellent problem-solving and project management abilities. 3. Effective communicator with the ability to convey complex technical information clearly. Desired skills / Bonus points: - Demonstrated ability to lead complex technical projects and drive innovation in DevOps practices, significantly improving operational and development processes. ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec Workplace: Hybrid Safe Software is looking for a DevOps III to join our FME Flow DevOps team. In this role, you'll help manage our CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. You'll identify inefficiencies in our existing systems and make changes that streamline workflows and reduce cloud costs. Your work will remove friction for our development teams so they can build and test FME Flow as efficiently and securely as possible. As our FME Flow development team grows, the systems you build will need to scale with it. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As a part of the FME Flow DevOps team, youʼll join a group of talented DevOps Engineers who maintain the tools and infrastructure behind the platform used by our FME Flow developers on a daily basis. The team collaborates closely with the developers to understand what is needed to build FME Flow with great velocity. The FME Flow DevOps team is responsible for the cloud infrastructure and automations used by the FME Flow Dev teams. This team enables our developers to build FME Flow with speed while maintaining a high bar in quality. WHAT YOUʼLL BE DOING As a DevOps III at Safe Software, you will be contributing to the maintenance of infrastructure and pipelines that enable the development, testing, and delivery of our Cloud applications. This includes, but not limited to… - Analyzing and Improving CI/CD Pipelines. Our CI/CD pipelines are very important for our developers, so we want to continuously improve our pipelines to provide faster feedback. - Scripting and Automations. As engineers, we pride ourselves on speed and efficiency. We need to make sure our pipelines are automated with scripts to allow repetition. - Monitoring and Updating Infrastructure. Using “infrastructure as code” principles, we continuously monitor and improve our infrastructure that supports our applications. - Cloud Optimization. On the DevOps team, we take pride in being able to explore and incorporate new industry technologies into our processes. We strive to ensure that our AWS usage costs do not grow unnecessarily, using monitoring to make cost-saving enhancements to our systems. DAY TO DAY RESPONSIBILITIES - Fixing defects or adding new capabilities to our Cloud infrastructure - Developing and maintaining software tools that aid our development teams. - Practicing Kanban style Agile Development with Jira - Researching and Learning new tools and technologies - Reviewing and updating automation pipelines via Jenkins or GitHub Actions - Participate in team meetings to provide updates and report newly-identified issues - Finding, analyzing, and remediating infrastructure related security issues QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. REQUIRED SKILLS: - Technical skills: 1. Experience with managing Cloud infrastructure: (e.g. Amazon AWS, Google Cloud Platfrom 2. Experience with deploying applications with Docker and Kubernetes 3. You are familiar with scripting languages such as Python, Powershell and/or Bash 4. You have a working knowledge of databases and SQL. 5. You have implemented CI/CD pipelines and administered the systems (e.g. Jenkins, GitHub Actions) 6. Can efficiently work with different operating systems (e.g. Windows, Ubuntu) 7. Experience with A.I. Coding Agents. (e.g. Claude Code, GitHub Copilot) - 3-5 years of DevOps or Platform Engineering or related work experience - Effective communication skills - Excellent planning, organizational and time management skills. - Thrive in a fast-paced and dynamic environment – you are not afraid of fast-paced change! DESIRED SKILLS / BONUS POINTS: - A Bachelorʼs degree in a Computer Science, Computer Engineering or related field, or equivalent combination of education and related experience. - You are self-motivated and proactive, with a strong desire to learn new tools and the latest technologies. - You embrace working in a team-oriented environment, and have a passion for helping others. - Experience with Web Application Development (e.g. Java, Javascript) - Experience with modern IDEs. (e.g. VSCode, JetBrains) - Experience with Kanban or other Agile methodologies. ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec Workplace: Hybrid Safe Software is looking for a fun-loving, talented DevOps Engineer who is interested in becoming part of one of the fastest growing data integration companies in the world! As a DevOps Engineer on our Public Cloud DevOps team, you will help enable our teams to develop our Cloud applications at a great velocity by providing a secure, reliable, and robust infrastructure. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM On the Public Cloud DevOps team, we value providing high uptime for our services and highly efficient systems. We are responsible for architecting and maintaining a number of powerful infrastructure tools and pipelines that powers our Cloud applications, as well as maintaining many complex systems such as our CI/CD systems, Kubernetes clusters, internal developer tools, and the many automated services that maximize the efficiency of our developers. Ultimately, we enable our teams to develop and deploy our Cloud applications to a secure, reliable, and robust infrastructure. WHAT YOU'LL BE DOING As a DevOps II at Safe Software, you will be contributing to the maintenance of infrastructure and pipelines that enable the development, testing, and delivery of our Cloud applications. This includes, but not limited to… - Monitoring and Updating Infrastructure. Using “infrastructure as code” principles, we continuously monitor and improve our infrastructure that supports our applications.C - Cloud Optimization. On the DevOps team, we take pride in being able to explore and incorporate new industry technologies into our processes. We strive to ensure that our AWS usage costs do not grow unnecessarily, using monitoring to make cost-saving enhancements to our systems. - Analyzing and Improving CI/CD Pipelines. Our CI/CD pipelines are very important for our developers, so we want to continuously improve our pipelines to provide faster feedback. - Scripting and Automations. As engineers, we pride ourselves on speed and efficiency. We need to make sure our pipelines are automated with scripts to allow repetition. DAY TO DAY RESPONSIBILITIES - Fixing defects or adding new capabilities to our Cloud infrastructure - Developing and maintaining software tools that aid our development teams. - Practicing Kanban style Agile Development with Jira - Researching and Learning new tools and technologies - Reviewing and updating automation pipelines via Jenkins or GitHub Actions - Participate in team meetings to provide updates and report newly-identified issues - Finding, analyzing, and remediating infrastructure related security issues QUALIFICATIONS, SKILLS AND COMPETENCIES - A Bachelor's degree in Computer Science, Computer Engineering or a related field, or an equivalent combination of education and related experience. - 2-3 years of DevOps and Platform Engineering or related work experience - Knowledge or experience with Docker and or Kubernetes. - Knowledge or experience with Cloud Platforms: Amazon AWS, Google Cloud Platform, Microsoft Azure. - You are familiar with scripting languages such as Python, Powershell and/or Bash - You have a working knowledge of databases and SQL. - You are self-motivated and proactive, with a strong desire to learn new tools and the latest technologies. - Excellent written and verbal communication skills. - Excellent planning, organizational and time management skills. - Thrive in a fast-paced and dynamic environment – you are not afraid of fast-paced change! - You are a critical thinker with a curious mind and a love for problem solving. - You embrace working in a team-oriented environment, and have a passion for helping others. BONUS POINTS - Experience with CI/CD Tools or Platforms (e.g. Jenkins, GitHub Actions) - Experience with Kanban or other Agile methodologies. - Experience with different operating systems (e.g. MacOS, Ubuntu). - Experience with popular IDEs. (e.g. Visual Studio, VSCode) - Experience with A.I. Coding Agents. (e.g. Claude Code, GitHub Copilot) ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec Workplace: Hybrid Safe Software is looking for a DevOps I to join our DevOps team. As a DevOps I, you will support the team by implementing and maintaining tools and processes that enable automated software development, testing, and deployment. You will assist with CI/CD pipeline development, cloud infrastructure management, and operational support while building your expertise in modern DevOps practices. Your contributions will directly improve the efficiency, reliability, and quality of our software delivery processes. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the DevOps team, you’ll join a group of DevOps engineers, software developers, and IT professionals who work collaboratively to plan, build, support, and continuously improve the tools, infrastructure, and processes that enable reliable software development and delivery. The DevOps team is responsible for developing and maintaining CI/CD pipelines, supporting and managing cloud-based environments and services, monitoring system performance and reliability, maintaining software configuration and deployment processes, managing source code repositories and integration practices, troubleshooting operational issues, and driving continuous improvements that enhance the speed, quality, and efficiency of software development and delivery. WHAT YOU’LL BE DOING As a DevOps I, you will: - Assist in the development and maintenance of CI/CD pipelines to automate software development and deployment processes. - Support the configuration and management of cloud-based environments and services. - Collaborate with software developers and IT staff to resolve system issues and optimize performance. - Monitor and report on system performance, recommending and implementing improvements as needed. - Help maintain code repositories, ensuring best practices in version control and integration are followed. - Engage in ongoing learning to improve skills in DevOps methodologies and tools. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Required skills: - Bachelor’s degree in Computer Science, Engineering, or related field. - 1-3 years of experience in software development or system administration, with some exposure to DevOps practices. - Understanding of software development and deployment processes used within the technology or software industry. - Technical skills: 1. Basic knowledge of scripting languages (e.g., Python, Bash) ○ Familiarity with infrastructure as code (IaC). 2. Understanding of CI/CD tools and processes. 3. Understanding of benefits and drawbacks using AI coding agents like Claude in a production environment. - Effective communication skills: 1. Strong teamwork and collaboration skills. 2. Effective communication abilities. 3. Problem-solving aptitude. DESIRED SKILLS/BONUS POINTS: - Quick learner with a strong interest in DevOps culture and practices. Ability to adapt to new tools and technologies rapidly. ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia; Alberta - Remote; British Columbia - Remote Workplace: Hybrid Safe Software is looking for a Technical Product Manager to join our Product Management team, working across the FME Platform within our Enterprise Automation and Platform Enablement portfolios. This is a hands-on role where you'll contribute to discovery, shaping, and delivery across roadmap areas that directly affect how enterprise customers deploy, run, and manage FME. Over time, you'll grow into full ownership of a roadmap within one of these portfolios, taking responsibility for its direction, prioritization, and outcomes. Working cross-functionally with engineering, design, and fellow product managers, you'll help ensure the FME Platform is reliable, scalable, and enterprise-ready. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the Product Management team, you'll join a dynamic and cross-functional group of product professionals who guide the evolution of the FME Platform. The team is responsible for driving product direction, aligning with Safe Software's strategic goals, and delivering customer value while maintaining our competitive edge in the market. Product Management at Safe is organized around market- and customer-aligned portfolios and roadmaps—not internal engineering team boundaries. Each portfolio groups related roadmaps under a shared theme, and each roadmap has a PM owner responsible for outcomes across the full product lifecycle. You'll be joining a team that values collaboration, clear ownership, and evidence-based decision-making. WHAT YOU’LL BE DOING As a Technical Product Manager, you will: - Explore problems worth solving—framing opportunities, gathering customer evidence, and producing concept documents that validate whether an idea is worth pursuing further. - Lead discovery alongside Design and Engineering through customer interviews, competitive analysis, early feasibility checks, and lightweight experimentation to reduce uncertainty before committing resources. - Shape validated ideas into well-defined work ready for delivery—owning PRDs, defining success metrics, supporting design validation, and collaboratively stack-ranking priorities with engineering leads. - Support delivery by clarifying requirements as questions arise, incorporating beta testing and early adopter feedback, and ensuring shipped work aligns with the original problem framing. - Contribute to roadmap areas within the Enterprise Automation and Platform Enablement portfolios, working across the FME Platform rather than a single product. - Grow into ownership of a defined roadmap area, taking responsibility for its direction, prioritization, and outcomes over time. - Partner with Product Marketing, Sales, and Customer Experience teams to prepare release communications and shape go-to-market messaging. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Required Skills: - 5+ years of experience, of which 3 are in a related Product Management role. - A Bachelor’s degree in Computer Science, Engineering, or a related field. - Strong technical fluency—you can engage in conversations about systems architecture, deployment pipelines, APIs, and platform infrastructure without getting lost. - Experience working on products tailored to technical audiences such as operators, admins, and developers rather than casual users. - Comfortable with ambiguity and able to drive clarity through evidence gathering, customer conversations, and structured problem framing. - Strong written communication with the ability to produce clear PRDs, concept documents, and decision artifacts that move work forward. - Collaborative by default—you work well across engineering, design, and other product managers, especially in shared-ownership environments. Desired Skills / Bonus Points: - In-depth knowledge of Safe Software's technology stack, customer base, and strategic goals. - Experience with how organizations adopt, operate, and scale enterprise software—including concerns like deployment, administration, observability, or extensibility. - Experience with workflow automation, job execution, or integration platforms. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders to prioritize work, help shape technical priorities, and ensure smooth delivery. You’ll also support the growth and well-being of team members through coaching, feedback, and development opportunities. Your leadership will help the team navigate challenges, align with product goals, and continuously improve their practices and performance. This is a people-first leadership role for someone who is passionate about developing talent, supporting delivery, and fostering collaboration. You’ll also serve as a bridge between your team and the broader organization, helping align business needs with technical implementation. This is a hybrid role based out of Safe Software's Surrey, BC headquarters. We have an immediate opening and are excited to find the right candidate to join our team. We encourage applicants from all backgrounds to apply. Even if you don’t meet every requirement listed, we value your unique experiences and perspectives. ABOUT THE TEAM As part of the FME Form product group, you’ll join a group of collaborative development teams composed of tech leaders, developers, quality analysts, and student interns who work together as a team and alongside product managers and user experience designers, on complex technical projects that provide direct value to our users. In this role, you’ll report to our Director, Software Development and work closely with them to support the team and its priorities. As a part of this close-knit and diverse team, you will work together with internal stakeholders to maintain and extend our flagship FME Form products that delight customers and empower them to author dataflows that can be shared, reused, and integrated with the FME Platform. WHAT YOU’LL BE DOING As a Software Development Manager, FME Form, you will: - Lead a team of developers through coaching, feedback, and professional development, in close collaboration with your Director. - Manage people responsibilities for your direct reports, including performance conversations, calibration, and other HR processes. - Collaborate with Product, UX, and technical stakeholders to define and prioritize work. - Act as product owner and project manager for your team, partnering with Product Managers, designers, your Director, and tech leaders to manage the backlog, prioritize features and internal improvements, and see planned work through from kickoff to delivery. - Oversee technical delivery, helping manage project flow and addressing risks early. - Support architecture, product, and design discussions with QA, Customer Support, and other relevant stakeholders to ensure alignment and inclusion of team voices. - Build a positive, inclusive team culture centred on collaboration and shared ownership. - Guide hiring, onboarding, and team growth with a focus on skill development and values alignment. - Champion continuous improvement and openness to change in tools, development processes, practices, and communication, including AI-enabled ways of working. - Act as a liaison between your team and other parts of the organization, advocating for both team and business needs. QUALIFICATIONS, SKILLS, AND COMPETENCIES At Safe Software, we welcome diverse backgrounds and experiences. While not all candidates will have everything listed, the most successful candidates will bring many of the following: What We’re Looking For: - 7+ years in software development, including 3+ years leading software teams as a people manager, team lead, or similar role. Direct people management experience strongly preferred. - Solid understanding of the software development lifecycle and Agile development practices. - Working knowledge of software development in any language (e.g., C++, Python, Java), enough to understand the scope and design of your team’s work. Hands-on coding is not expected. - Product owner, scrum master, or project management experience, including backlog management and feature prioritization using Jira or equivalent project management software. - Openness to and support for adopting AI tools within a development team. - Strong communication and collaboration skills, with a focus on empathy, honesty, and clarity. - Demonstrated ability to support team health and build inclusive, high-performing teams. - Ability to balance technical direction with team and business priorities. - An open, adaptable mindset toward change, with a willingness to listen to multiple perspectives. - Confidence to establish credibility with experienced senior engineers, setting clear boundaries while remaining collaborative. Nice to Have: - Experience with C++ software development. - Familiarity with Safe Software’s platform or similar technical domains. - Involvement in mentoring, DEI, or culture-building initiatives. - Knowledge of hiring practices, onboarding, and team-building techniques. - Experience with AI Coding Agents (e.g. Claude Code, GitHub Copilot). What You Can Expect When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders to prioritize work, guide technical direction, and ensure smooth delivery. You’ll also support the growth and well-being of team members through coaching, feedback, and development opportunities. Your leadership will help the team navigate challenges, align with product goals, and continuously improve their practices and performance. This is a people-first leadership role for someone who is passionate about developing talent, supporting delivery, and fostering collaboration. You’ll also serve as a bridge between your team and the broader organization, helping align business needs with technical implementation. This is a hybrid role based out of Safe Software's Surrey, BC headquarters. We have an immediate opening and are excited to find the right candidate to join our team. We encourage applicants from all backgrounds to apply. Even if you don’t meet every requirement listed, we value your unique experiences and perspectives. ABOUT THE TEAM The FME Engine team builds and maintains the core of Safe Software’s FME platform, the technology that powers data integration for organizations around the world. As SDM, you’ll lead two Engine teams, which build many of the transformers at the heart of FME. It’s computational, algorithm-rich work written primarily in C++ within the FME codebase. Both teams are strong and highly collaborative, with a habit of tackling problems together rather than working in silos, and they’re looking for a leader who will nurture that culture. WHAT YOU’LL BE DOING As a Software Development Manager, FME Engine, you will: - Lead a team of developers through coaching, feedback, and professional development. - Collaborate with Product, UX, and technical stakeholders to define and prioritize work. - Act as product owner for your teams, partnering with Product Managers to manage the backlog, prioritize features and internal improvements, and bring planned work to your teams. - Oversee technical delivery, helping manage project flow and addressing risks early. - Support architecture and design discussions to ensure alignment and inclusion of team voices. - Build a positive, inclusive team culture centred on collaboration and shared ownership. - Guide hiring, onboarding, and team growth with a focus on skill development and values alignment. - Champion continuous improvement and openness to change in tools, practices, and communication, including AI-assisted ways of working. - Act as a liaison between your team and other parts of the organization, advocating for both team and business needs. QUALIFICATIONS, SKILLS, AND COMPETENCIES At Safe Software, we welcome diverse backgrounds and experiences. While not all candidates will have everything listed, the most successful candidates will bring many of the following: What We’re Looking For: - 7+ years in software development, including 3+ years leading software teams as a people manager, team lead, or similar role. Direct people management experience strongly preferred. - Solid understanding of Agile development practices and software system design. - Strong working knowledge of C++, enough to understand the scope and design of your teams’ work. Hands-on coding is welcome but not expected. - Product owner experience in an Agile environment, including backlog management and feature prioritization. - Demonstrated interest and practical experience in adopting AI tools within a development team. - Strong communication and collaboration skills, with a focus on empathy and clarity. - Demonstrated ability to support team health and build inclusive, high-performing teams. - Ability to balance technical direction with team and business priorities. Nice to Have: - Exposure to Python, particularly for test frameworks. - Familiarity with Safe Software’s platform or similar technical domains. - Involvement in mentoring, DEI, or culture-building initiatives. - Knowledge of hiring practices, onboarding, and team-building techniques. - Experience with AI Coding Agents (e.g. Claude Code, GitHub Copilot). What You Can Expect When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada | Ontario - Hybrid As an Outbound Business Development Representative, you'll focus on generating qualified sales opportunities through proactive outreach to new prospects and existing customer accounts. You'll research target organizations, identify business challenges, and connect with stakeholders across teams and leadership levels to secure meetings for our Account Managers. You'll work closely with our sales and marketing teams to develop targeted outreach strategies, communicate the value of Safe Software's solutions, and contribute to revenue growth. Work Location This position will be remote initially while we establish our Toronto office. Once the office is operational, employees in this role will be expected to work on-site three days per week, with the remaining two days worked remotely. Candidates should be based in Toronto or the surrounding area and able to meet the future in-office requirements. Compensation On-target earnings (OTE) of $105,000 CAD annually. ABOUT THE TEAM You'll work closely with Account Managers, Pre-Sales, Product Marketing, and the BDR team to identify opportunities, develop outreach strategies, and build a qualified sales pipeline. Through regular check-ins and team meetings, you'll share insights, review performance, and align on priorities. WHAT YOU’LL BE DOING As an Outbound Business Development Representative, you will: - Generate new business opportunities: Conduct outbound prospecting through cold calls, personalized emails, and social outreach to connect with decision-makers at prospective and existing customer accounts. - Research target accounts: Use prospecting platforms and AI tools, including HubSpot, LinkedIn, Clay, Gong, Claude, and ChatGPT, to identify prospects, understand organizational structures, and tailor your outreach. - Build a qualified sales pipeline: Develop an understanding of Safe Software's products, value proposition, and sales strategies to identify customer needs, communicate relevant solutions, and secure qualified meetings for Account Managers. - Manage sales activities: Track outreach, maintain accurate prospect and account records, and manage follow-up activities in HubSpot. - Collaborate across teams: Partner with Account Managers, Pre-Sales, and Product Marketing to prioritize target accounts, refine messaging, and improve outbound campaigns. - Improve outreach strategies: Participate in regular check-ins with Account Managers and the BDR Director, along with weekly team meetings, to review results, share insights, and adjust priorities based on performance and market opportunities. QUALIFICATIONS, SKILLS, AND COMPETENCIES WHAT WE’RE LOOKING FOR: - A bachelor's degree, associate's degree, or equivalent education. - 2+ years of experience in business development, outbound sales, or a related role. - Experience with cold calling, writing effective outbound emails, and engaging prospective customers through multiple channels. - Ability to research target accounts, identify decision-makers, and build relationships with stakeholders across an organization. - Ability to set priorities, work towards sales targets, and manage outreach activities independently. - Clear written and verbal communication skills, including active listening and the ability to adapt messaging to different audiences. - Strong organizational skills and attention to detail when managing prospect information and follow-up activities. - Comfort using AI tools to support prospecting, account research, and daily workflows. - Ability to collaborate effectively with a remote team while managing day-to-day responsibilities independently. NICE TO HAVE: - Experience selling to or prospecting within industries such as Energy and Utilities, Provincial, State, or Local Government, Transportation and Rail, Architecture, Engineering and Construction (AEC), or Telecommunications. - Familiarity with HubSpot, LinkedIn, Gong, or similar sales prospecting and CRM tools. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders to prioritize work, guide technical direction, and ensure smooth delivery. You’ll also support the growth and well-being of team members through coaching, feedback, and development opportunities. Your leadership will help the team navigate challenges, align with product goals, and continuously improve their practices and performance. This is a people-first leadership role for someone who is passionate about developing talent, supporting delivery, and fostering collaboration. You’ll also serve as a bridge between your team and the broader organization, helping align business needs with technical implementation. This is a hybrid role based out of Safe Software's Surrey, BC headquarters. We have an immediate opening and are excited to find the right candidate to join our team. We encourage applicants from all backgrounds to apply. Even if you don’t meet every requirement listed, we value your unique experiences and perspectives. ABOUT THE TEAM As part of the FME Flow product group, you'll lead collaborative teams of full-stack developers, working alongside product managers and UX designers to build the platform our customers rely on to run data integration at enterprise scale. FME Flow takes the workflows authored in FME Form and puts them to work as scheduled and event-driven automations, deployed everywhere from a single on-premises server to Kubernetes clusters and Safe's own hosted cloud. WHAT YOU’LL BE DOING As a Software Development Manager, Flow, you will: - Lead a team of developers through coaching, feedback, and professional development. - Collaborate with Product, UX, and technical stakeholders to define and prioritize work. - Oversee technical delivery, helping manage project flow and addressing risks early. - Support architecture and design discussions to ensure alignment and inclusion of team voices. - Build a positive, inclusive team culture centred on collaboration and shared ownership. - Guide hiring, onboarding, and team growth with a focus on skill development and values alignment. - Champion continuous improvement and openness to change in tools, practices, and communication, including AI-assisted ways of working. - Act as a liaison between your team and other parts of the organization, advocating for both team and business needs. QUALIFICATIONS, SKILLS, AND COMPETENCIES At Safe Software, we welcome diverse backgrounds and experiences. While not all candidates will have everything listed, the most successful candidates will bring many of the following: What We’re Looking For: - 7+ years in software development, including 3+ years leading software teams as a people manager, team lead, or similar role. Direct people management experience strongly preferred. - Solid understanding of Agile development practices and software system design. - Experience working with technologies such as Java, TypeScript, C++ or Python (or equivalent). - Strong communication and collaboration skills, with a focus on empathy and clarity. - Demonstrated ability to support team health and build inclusive, high-performing teams. - Ability to balance technical direction with team and business priorities. - Openness to and support for adopting AI tools within a development team - Demonstrated track record of successfully shipping products. Nice to Have: - Familiarity with Safe Software’s platform or similar technical domains. - Involvement in mentoring, DEI, or culture-building initiatives. - Knowledge of hiring practices, onboarding, and team-building techniques. - Experience with AI Coding Agents (e.g. Claude Code, GitHub Copilot). What You Can Expect When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid We have an immediate opening and are excited to find the right candidate to join our team. Safe Software is looking for a Senior Software Developer to join our Form team. As a Senior Software Developer, you will drive scalable, maintainable solutions; shape cross-team architecture and practices; and coach and empower other developers. This role has a strong security focus: hardening FME Form against memory-safety and dependency risk, and raising the security bar of the codebase and the team that works in it. ABOUT THE TEAM As part of the FME Form product group, you'll join a group of collaborative development teams composed of team leaders, developers, quality analysts, and student interns who work together as a team and alongside product managers and user experience designers, on complex technical projects that provide direct value to our users. As a part of this close-knit and diverse team, you will work together with internal stakeholders to maintain and extend our flagship FME Form products that delight customers and empower them to author dataflows that can be shared, reused, and integrated with the FME Platform. WHAT YOU'LL BE DOING As a Senior Software Developer, you will: - Harden all areas of FME Form to be security sensitive. For example, eliminating classes of memory-safety defects rather than individual bugs - Build and own the tooling that finds problems early: fuzzing harnesses, sanitizer and static analysis coverage, and compiler/runtime hardening in our build pipeline - Drive, advocate and review threat modeling on shipped and upcoming features, and triage incoming vulnerability reports: assessing severity, scoping impact, and driving remediation - Architect and guide the implementation of complex, high-impact product features and systems - Lead cross-team technical initiatives, collaborating across departments to align on solutions and priorities - Provide technical mentorship and coach to developers across all levels, promoting secure-coding skill development and knowledge sharing - Champion best practices in software architecture, testing, security, and performance - Identify and lead efforts to address technical debt, system reliability, and process improvements - Represent technical and security perspectives in product planning, working closely with Product Management and UX - Provide expert input during code and design reviews, ensuring high quality and maintainability - Contribute to the evolution of Safe's development culture, standards, and tooling strategy QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. What We're Looking For: - Education: Bachelor's degree in Computer Science, Software Engineering, or a related field - Experience: 7+ years of professional software development experience, including technical leadership of complex projects and systems - Technical Expertise: Advanced proficiency in C++ for core system development; Python skills specifically for automation and scripting; architectural design, debugging, and optimization in large, complex codebases. Threat modeling (e.g. STRIDE and/or DREAD) on shipped features, and CVSS v4.0 scoring - Product Security: Demonstrated ownership of security-relevant code and the tooling that finds them: fuzzing, sanitizers, static analysis, SAST/DAST, and hardening; ability to triage and communicate vulnerability severity (CVSS, CWE) - Experience with A.I. coding agents (e.g. Claude Code, GitHub Copilot) - Influential communicator and mentor; able to align teams, foster collaboration, and lead through change - Comfortable with ambiguity and shifting priorities, and with making pragmatic risk tradeoffs - Strategic thinker with a systems-level perspective; proactive in identifying opportunities for innovation and continuous improvement; skilled at balancing technical depth with business context - Nice to Have: - SBOM generation and third-party vulnerability management at scale - Familiarity with industry frameworks and references such as OWASP and MITRE - Relevant certifications (e.g. OSED, OSCE, GXPN, SANS SEC661/SEC760, CSSLP) - Familiarity with Safe Software's core technology areas or similar technical domains - Experience with different operating systems (e.g. macOS, Linux) - Experience building desktop applications using the Qt Framework, specifically Qt Widgets WHAT YOU CAN EXPECT When you choose a career with Safe Software, you're also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!   ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid As an Outbound Business Development Representative, you'll focus on generating qualified sales opportunities through proactive outreach to new prospects and existing customer accounts. You'll research target organizations, identify business challenges, and connect with stakeholders across teams and leadership levels to secure meetings for our Account Managers. You'll work closely with our sales and marketing teams to develop targeted outreach strategies, communicate the value of Safe Software's solutions, and contribute to revenue growth. Work Location This is a hybrid role based at Safe Software's headquarters in Surrey, BC, with an expectation to work onsite at least three days per week. Compensation On-target earnings (OTE) of $105,000 CAD annually. ABOUT THE TEAM You'll work closely with Account Managers, Pre-Sales, Product Marketing, and the BDR team to identify opportunities, develop outreach strategies, and build a qualified sales pipeline. Through regular check-ins and team meetings, you'll share insights, review performance, and align on priorities. WHAT YOU’LL BE DOING As an Outbound Business Development Representative, you will: - Generate new business opportunities: Conduct outbound prospecting through cold calls, personalized emails, and social outreach to connect with decision-makers at prospective and existing customer accounts. - Research target accounts: Use prospecting platforms and AI tools, including HubSpot, LinkedIn, Clay, Gong, Claude, and ChatGPT, to identify prospects, understand organizational structures, and tailor your outreach. - Build a qualified sales pipeline: Develop an understanding of Safe Software's products, value proposition, and sales strategies to identify customer needs, communicate relevant solutions, and secure qualified meetings for Account Managers. - Manage sales activities: Track outreach, maintain accurate prospect and account records, and manage follow-up activities in HubSpot. - Collaborate across teams: Partner with Account Managers, Pre-Sales, and Product Marketing to prioritize target accounts, refine messaging, and improve outbound campaigns. - Improve outreach strategies: Participate in regular check-ins with Account Managers and the BDR Director, along with weekly team meetings, to review results, share insights, and adjust priorities based on performance and market opportunities. QUALIFICATIONS, SKILLS, AND COMPETENCIES WHAT WE’RE LOOKING FOR: - A bachelor's degree, associate's degree, or equivalent education. - 2+ years of experience in business development, outbound sales, or a related role. - Experience with cold calling, writing effective outbound emails, and engaging prospective customers through multiple channels. - Ability to research target accounts, identify decision-makers, and build relationships with stakeholders across an organization. - Ability to set priorities, work towards sales targets, and manage outreach activities independently. - Clear written and verbal communication skills, including active listening and the ability to adapt messaging to different audiences. - Strong organizational skills and attention to detail when managing prospect information and follow-up activities. - Comfort using AI tools to support prospecting, account research, and daily workflows. - Ability to collaborate effectively with a remote team while managing day-to-day responsibilities independently. NICE TO HAVE: - Experience selling to or prospecting within industries such as Energy and Utilities, Provincial, State, or Local Government, Transportation and Rail, Architecture, Engineering and Construction (AEC), or Telecommunications. - Familiarity with HubSpot, LinkedIn, Gong, or similar sales prospecting and CRM tools. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec Workplace: Remote Play a key role in shaping Safe Software's product security program - from strengthening security practices within the software development lifecycle and supporting the AI governance program that enables developers to safely maximize their use of AI tools, to working directly with customers and partners on their security needs. This role requires both a strong technical foundation in cybersecurity and the ability to communicate clearly with audiences ranging from engineers to customers and partners. DETAILED DESCRIPTION We have an immediate opening and are excited to find the right candidate to join our team. Safe Software is hiring a Product Security Specialist II to join our Product Security team, which sits within the Information Security group. The scope of the role is deliberately broad: you will help write and maintain security policies and documentation, contribute to the AI governance program for developers, support the vulnerability disclosure process, and ensure security coverage extends to apps and services built outside of core engineering. Customer and partner engagement is a significant part of the work - including security questionnaires, assessments, and direct participation in customer and partner driven security meetings. This is an individual contributor role suited for someone who thrives across a variety of security domains, is comfortable owning their areas independently, and enjoys an environment where the security program is actively growing. The role is remote-friendly. ABOUT THE TEAM At Safe Software, the Product Security team co-owns product security domains with Engineering across the full product lifecycle - from secure architecture and SDLC integration, to supply chain security, incident response, developer enablement, AI governance, metrics, and compliance. We define the standards and strategic direction; Engineering owns the technical execution. Our team fosters a collaborative, security-conscious culture that supports innovation without compromise. WHAT YOU'LL BE DOING As a Product Security Specialist II, you will: - Stakeholder Enablement and Communication: Work directly with developers, product management, customer experience teams, customers, and partners - explaining security concepts for each audience, handling security questionnaires and assessments, and participating in customer and partner driven security meetings. - Security Policy and Standards: Contribute to security policies across product security domains, help maintain the risk register, and support compliance monitoring to verify that policies are followed. - Supply Chain Security: Conduct security and compliance reviews of third-party libraries and vendor components, including licensing and known risk signals. - AI Security and Governance: Support Safe's AI governance program for developers by contributing to policies and standards for AI-assisted development, monitoring emerging - AI security risks, and assisting with training and awareness across the Engineering organization. - Vulnerability Disclosure: Support the product security vulnerability disclosure process, including CVE registration, security advisory drafting, and contributing to postmortems and lessons-learned reviews. - Security for Non-Engineering Apps and Services: Own ongoing security coverage for apps and services developed outside of core Engineering, including publicly accessible services (e.g., websites and APIs), internal tools, IT-developed scripts, and AI agents built for internal use. - Metrics and Reporting: Contribute to security KPI tracking, governance dashboards, and reporting for leadership and external stakeholders. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds. That said, candidates most successful in this role typically have experience with the following: REQUIRED SKILLS - 3+ years of experience in product security, application security, or a closely related cybersecurity role. - A strong technical background in cybersecurity, including solid understanding of common vulnerability classes, secure development practices, and security tooling (e.g., OWASP Top 10, SAST, DAST, SCA). - Demonstrated ability to communicate security concepts clearly to stakeholders of varying technical backgrounds - from developers to customers who may have no security expertise. - Strong analytical skills and the ability to interpret noisy or incomplete data. - Proficiency in Python for automation, tooling, or analysis. - Experience with Agentic AI. - A degree in Computer Science, Cybersecurity, Information Technology, or a related field - or equivalent practical experience. NICE TO HAVE - Familiarity with compliance frameworks such as SOC 2 or ISO 27001. - Security certifications (e.g., CISSP, CISM, or similar). - Familiarity with and/or experience using and supporting FME in production - environments. CAREER GROWTH This position aligns with our Product Security Specialist II level on the individual contributor path. With demonstrated impact and initiative, you'll have opportunities to: - Take ownership of specific security domains (e.g., incident response, developer enablement, compliance, etc). - Progress into a senior product security role with broader scope and influence. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you're also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec Workplace: Remote Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME Form. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support. You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community. ABOUT THE TEAM The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Form group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, and continuous learning. WHAT YOU’LL BE DOING Team Leading (Primary Focus): - Lead the team to successfully meet support objectives. - Set team objectives, conduct regular 1:1 check-ins, and support goal-setting through ongoing feedback and coaching. - Act as an escalation point for complex customer issues and support the team in resolving them. - Collaborate with other teams where needed to ensure customers get the best support possible. - Review knowledge base content from the team and provide feedback and direction. - Identify and implement process improvements to enhance customer support. - Maintain active communication with the Director of Customer Support and the VP, Customer Experience. - Identify the skills that are needed to improve the team, including the training of existing staff and hiring new members for the team. Product Support: - Work within support tickets to provide product support to customers. - Engage with the Product Managers to provide expert knowledge on customer feedback and requirements to relevant teams. - Collaborate with sales teams to understand customer needs and provide technical support during the sales process. - Foster technical relationships with the development teams to help them understand pain points within the product. - Work with the Community team to ensure that questions are answered promptly. Events: - Contribute to customer-facing events such as the Partner Summit and User Conference, including technical support and on-site engagement as needed. Knowledge: - Work alongside the team to share solved problems with the user community through our blog, knowledge articles, or webinars. WHAT WE’RE LOOKING FOR Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following: - Bachelor’s degree in a relevant field or equivalent work experience in a technical customer-facing role. - 3-5+ years working with technical products in a customer support capacity. - 1-2+ years experience in a leadership role (or equivalent experience). - Strong creative problem modelling and solving skills. - Self-motivated and able to make decisions on the spot. - Excellent communication and interpersonal skills. - A demonstrated ability to learn and adapt quickly. - Ability to work well independently and with others. - Experience with support tools such as Zendesk, Jira, Confluence, or similar platforms. - Soft skills: Curious, empathetic, teamwork-oriented, clear communication, humble, proactive, passionate and innovative WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!   ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid Safe Software is looking for a Security Operations Team Lead to build and lead our security operations function. This is a new role, and the person in it will own the programs, processes, and people that make security operations work at Safe. We have an immediate opening and are excited to find the right candidate to join our team. Reporting to the Director of Information Security, you'll take ownership of the programs on our roadmap — incident response, vulnerability and patch management, system hardening and configuration management, device trust and conditional access, and resiliency planning — and turn them from initiatives into durable, measurable practices. This is also a people-leadership role: you'll manage the Security Operations Engineers who deliver that work, starting with a small team and growing it as the function matures. It's a leadership role, and a hands-on one. You'll stay close enough to the work to make good technical calls, carry a share of the on-call rotation, and be credible with the engineers you lead. We're looking for someone with a first stretch of leadership behind them who wants substantially more ownership than they've had so far, and the support to grow into it. You'll also set the tone for how security shows up at Safe. Security only works when it feels like a partnership rather than an obstacle, and the best security operations leaders we've worked with treat other teams as partners with their own pressures and deadlines. That's the disposition we're hiring for. ABOUT THE TEAM Information Security at Safe protects the data, systems, and people behind FME and the 25,000+ enterprise customers who rely on it. We're a growing, high-trust team that partners closely with teams across Safe rather than operating as a separate gate. We're at a genuinely interesting period of growth and opportunity: we're building programs, not just maintaining them. Incident response, resiliency planning, configuration management, and vulnerability management are all being stood up or significantly matured right now, and this role drives much of that work. This means real latitude to decide how security operations should work at Safe. We also lean on AI and automation to cut toil, sharpen investigations, and move faster. Part of this role is setting both the expectation and the guardrails for how the team experiments with them. WHAT YOU'LL BE DOING As the Security Operations Team Lead, you will: - Build and lead the security operations team, including hiring, onboarding, coaching, performance, and career development. You'll set the bar for how the team works, then grow the team as the function scales. - Own the incident response program end to end — the process, the runbooks, the on-call rotation, the tabletop exercises, and the post-incident reviews. You'll act as incident commander for significant events, carry a share of the on-call rotation, and make sure every incident makes the next one easier. - Own the security operations roadmap and its delivery, translating strategy into prioritized, resourced work with clear outcomes, and reporting on progress, risk, and where you need help. - Drive programs and processes to maturity — automated patch management, CIS benchmark adoption for system hardening and configuration management, device trust and conditional access, vulnerability management with meaningful SLAs, and resiliency planning. - Set the technical direction for our security tooling, ensuring Rapid7 InsightVM (vulnerability management) and InsightIDR (SIEM), Cisco Secure Endpoint (EDR), Cisco Umbrella, Active Directory, JumpCloud, Google Workspace, and AWS security controls are configured, tuned, and delivering real detection value rather than noise. - Define and track the metrics that matter — detection and response times, remediation SLAs, hardening and patch coverage, alert quality — and make sure they drive decisions instead of decorating a dashboard. - Champion AI and automation across the team's workflows, piloting and standardizing tools that reduce toil and sharpen investigations, and establishing sensible guardrails for how AI is used in security work. - Own Security Operations' contribution to compliance, operating and evidencing controls for ISO 27001, SOC 2, and future frameworks, and building processes where audit evidence falls out of the day-to-day work instead of becoming a fire drill. - Partner with IT and teams across Safe to embed security into how work already gets done, delivering findings constructively and building the kind of trust that gets people calling you early. - Represent Security Operations to leadership, communicating risk, incidents, and program status clearly to both technical and non-technical audiences. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. REQUIRED SKILLS: - 5+ years in security operations, incident response, or a closely related security engineering discipline, including 1–2 years leading a team — as a manager, team lead, or technical lead with formal ownership of others' work. - Meaningful ownership of a security program — incident response, vulnerability management, hardening, or similar — that you helped take from immature to reliably operating. - Deep hands-on SIEM and EDR experience: building and tuning detections, running investigations, and improving signal-to-noise over time. - Strong incident response background, including leading or coordinating response for significant incidents, running post-incident reviews, and maintaining runbooks that reflect reality. Familiarity with MITRE ATT&CK. - Practical experience with vulnerability and patch management at scale, and with hardening and configuration management against a recognized standard such as the CIS Benchmarks. - Solid network security knowledge, including protocols and architecture, and how to secure both on-premises and cloud environments. - Solid cloud security knowledge, ideally AWS: IAM, logging, network controls, and posture management, plus experience securing and administering a cloud productivity suite such as Google Workspace. - Working knowledge of identity and access: SSO, MFA, conditional access, device trust, and least-privilege design. - Experience supporting or operating controls for ISO 27001, SOC 2, or comparable frameworks, and comfort with the evidence and audit side of the work. - Excellent written and verbal communication, including the ability to explain risk and incidents clearly to leadership and to deliver difficult findings constructively. DESIRED SKILLS / BONUS POINTS: - Direct experience with our stack: Rapid7 InsightVM and InsightIDR, Google Workspace security and admin, Active Directory, AWS, Cisco Umbrella, and Cisco Secure Endpoint. - Experience standing up or significantly maturing an incident response program, including on-call design and tabletop exercises. - Demonstrated experience building AI or automation into security operations, and a point of view on how to do it safely. - Experience with business continuity, disaster recovery, or resiliency planning. - Experience hiring, growing, and developing a technical team from a small base. - Scripting or development skills (Python, PowerShell, or similar) sufficient to build and review automation. - Relevant certifications or a plan to complete certifications such as CISSP, CISM, GIAC, or equivalent. - A Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field. If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you're also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid Safe Software is looking for an experienced developer to join our Cloud Applications team and take a leading technical role in our FME AI Service, AI Assist Plugin, and future AI product offerings. This is deliberately a hybrid role. We need the software engineering depth to build and operate production services, alongside the experimental instinct to determine empirically what makes an LLM-based agentic system work. Many of the problems don't have standard solutions yet, so you'll be the person who designs the experiment, measures the result, and turns the finding into a shipped improvement. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As a member of our Cloud Applications development team, you will take technical leadership of designing and developing new features, as well as maintaining existing functionalities in our products. You will primarily work in Python (FastAPI and LangChain), with a willingness to learn new languages and technologies as needed. You will also contribute to support our live applications. The team practices agile development and utilizes Kanban boards to manage their backlog, epics and stories. As a Staff Software Developer - AI Products, you will regularly participate in team meetings (stand-ups, planning), lead technical decision-making processes, and work closely with our Product Managers, UX Designers, and QA, as well as Customer Experience team members who review live traces from AI applications. WHAT YOU’LL BE DOING As a Staff AI Developer, you will: - Design and build server-side services and APIs (FastAPI). - Design and build modular agentic workflows to augment the FME platform capabilities. - Stay up to speed with developments in AI and LLM tooling, and incorporate relevant ideas into our products. - Participate in every aspect of the development cycle, including shaping specifications with the product owner, developing clean and maintainable code, writing unit and integration tests, doing code reviews, and maintaining and improving existing code. - Collaborate, support, and share expertise with other team members. - Work closely with the product owner and design team to deliver a high quality and consistent user experience. - Maintain and continuously improve the building and delivery of our AI service to reduce query latency and improve assistant response quality. - Investigate, evaluate the impact, and resolve anomalies and bugs in live applications. - Participate in the team’s light on-call rotation to support live applications. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Background - Bachelor's degree in Computer Science or a related field, or equivalent experience. - Typically, at least 7 years of experience working on production backend systems. - A track record of leading technically ambiguous projects and raising the capability of the engineers around you. Technical skills - Project or work experience with agentic LLM-based applications, including techniques such as RAG, prompt and context engineering, and tool calling. - Demonstrated experience evaluating LLM systems: building eval sets, defining quality metrics, and tracing and debugging non-deterministic behaviour. - Depth in at least one modern backend language, and the ability to pick up others as the work demands. - Experience with a modern backend web framework such as FastAPI. How you Work - An empirical mindset — comfort designing and running experiments to reach a decision, rather than reasoning about which approach should be best. - Strong interest in the craft, a curious mind, and eagerness to learn new tools and technologies. - Able to explain technical tradeoffs clearly to teammates and stakeholders. - Excellent organizational skills, with the judgment to prioritize your own work efficiently. - Resourcefulness and the ability to work well in a team-based environment. DESIRED SKILLS / BONUS POINTS We don't expect any single candidate to have all of these. Evaluation and experimentation: - Familiarity with LLM evaluation libraries such as Ragas, DeepEval, openevals, promptfoo, Inspect, or TruLens. - Experience with LLM observability and tracing tooling such as LangSmith, Langfuse, Braintrust, or Arize Phoenix. - Statistical literacy: A/B testing, significance, and sample sizing for model and prompt comparisons. - A background in machine learning or data science, or experience collaborating closely with those who do. - Experience with the problem domain: FME, other ETL tools, spatial data processing, or data integration. Retrieval and infrastructure: - Working knowledge of embeddings, vector databases (e.g. pgvector), and chunking and retrieval strategy. - Experience with Docker and deploying applications on Kubernetes. - Experience working with services from a cloud provider, such as AWS, GCP, or Azure. - Understanding of common client and server side vulnerabilities (e.g. OWASP Top 10) as well as security vulnerabilities specific to LLM–based applications. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Canada Wide - Excluding Quebec; British Columbia Workplace: Hybrid ABOUT THE ROLE Safe Software is looking for a Staff AI Engineer to design, build, and deploy production-grade AI systems across the organization. This is a hands-on engineering role responsible for the full AI lifecycle, from data preparation and model development through evaluation, deployment, monitoring, and continuous improvement. You will work across generative AI, applied machine learning, retrieval, and agentic systems while establishing reusable architectures and engineering standards for complex production implementations. ABOUT THE TEAM AI Enablement helps Safe Software adopt AI effectively and responsibly. The team builds shared capabilities, platforms, and engineering standards while enabling departments to deliver AI solutions aligned with common security and governance practices. WHAT YOU'LL BE DOING - Design, build, evaluate, deploy, and operate end-to-end AI/ML systems in production, spanning data preparation, model development, training or fine-tuning, integration, application logic, monitoring, and continuous improvement. - Architect and build agentic and multi-agent systems, including orchestration, task routing, shared state, tool use, agent handoffs, human oversight, and failure recovery. - Design and build enterprise knowledge and retrieval systems across structured and unstructured data, using data pipelines, embeddings, hybrid search, reranking, metadata, and access-controlled retrieval. - Integrate AI solutions with enterprise applications, APIs, databases, data platforms, and governed tools. - Establish automated testing, evaluation, and observability practices covering task success, model and retrieval quality, hallucination risk, tool execution, safety, latency, cost, drift, and regression. - Design secure and responsible AI systems with least-privilege access, auditability, sensitive-data protection, and safeguards against prompt injection, data leakage, and unauthorized actions. - Create reusable architectures, libraries, and engineering standards, and provide cross-functional technical leadership through design reviews, mentoring, and stakeholder collaboration. - Evaluate emerging Large Language Models, frameworks, and platforms and make evidence-based adoption recommendations. QUALIFICATIONS, SKILLS, AND COMPETENCIES WHAT WE'RE LOOKING FOR - 8+ years across software engineering and AI/ML, including 3+ years building and operating AI/ML systems in production at scale. - Strong software engineering skills, particularly in Python or comparable backend technologies. - Experience developing, adapting, fine-tuning, evaluating, deploying, and monitoring AI or machine learning models. - Applied AI experience in enterprise use cases such as chatbots, workflow automation, RAG, intelligent document processing, recommendation systems, or decision support. - Strong understanding of generative AI, LLMs, retrieval systems, agent-based architectures, and applied machine learning. - Experience with production data pipelines, APIs, model-serving infrastructure, testing, security, reliability, and observability. - Ability to explain complex technical decisions and tradeoffs to engineering teams and business stakeholders. NICE TO HAVE - Experience with agent and workflow orchestration tools such LangGraph, Semantic Kernel, AutoGen, CrewAI, or equivalent. - Experience with vector databases, semantic or hybrid search, embeddings, and reranking. - Experience with platforms such as Databricks, Snowflake, Amazon Bedrock, Microsoft Foundry/Azure AI, or equivalent. - Familiarity with MCP, A2A, self-hosted or open-weight models, and hybrid AI architectures. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: British Columbia Workplace: Hybrid Safe Software is looking for a Senior Project Manager, Cloud Services to join our Information Services team. We have an immediate opening and are excited to find the right candidate to join our team. As a Senior Project Manager, Cloud Services, you will own and advance key initiatives within our corporate cloud services space, directly influencing service reliability, scalability, security, and cost efficiency. Your leadership will play a key role in supporting internal teams and driving Safe Software’s infrastructure into the future. ABOUT THE TEAM As a part of the Information Services team, you’ll join a group of cross-functional experts in IT Support, Information Security, Revenue Operations and Service Enablement who collaboratively support our internal technical operations. The group is responsible for managing corporate IT infrastructure, ensuring robust cloud governance, supporting product development and business teams, financial transparency, and maintaining high standards of security and compliance. WHAT YOU’LL BE DOING As a Senior Project Manager, Cloud Services, you will be responsible for: FinOps & Cost Optimization - Champion FinOps culture across teams with transparency and efficiency initiatives. - Optimize spend with reserved instances, autoscaling, and cost dashboards. - Collaborate with Finance to forecast budgets and manage cloud vendor contracts. Cloud Infrastructure Projects - Oversee architecture, deployment, and lifecycle of Azure, AWS and GCP environments. - Implement scalable, secure, and cost-efficient cloud infrastructure frameworks. - Establish and promote best practices for AI-centered automation, governance, and Infrastructure as Code (IaC). - Drive backup, disaster recovery, and multi-regional availability strategies. Enterprise IT - Manage strategic vendor relationships, Enterprise SaaS architecture and service optimization. - Collaborate with IT Support, Legal and InfoSec to enhance IAM, data retention, and compliance. Security & Compliance - Partner with InfoSec on security incident response and enforcement of best practices. - Align cloud operations with security frameworks (SOC 2, ISO 27001, GDPR). - Improve RBAC and least-privilege access models. Product Team Partnership - Enable product engineering, DevOps, operations and support teams with secure, cost-effective infrastructure. - Define provisioning guidelines that align with performance, security, and budget goals. - Provide cloud architecture advice for new product initiatives. Leadership & Team Development - Define and execute the corporate cloud roadmap in line with company strategy. - Evaluate and adopt emerging technologies, including AI tools. - Represent IS in cross-functional leadership forums. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. What You’ll Be Doing: - A Bachelor’s degree in Computer Science, Information Systems, or a related field or an equivalent combination of education and related experience. - 6+ years of experience managing and delivering cloud services or enterprise IT initiatives, ideally within SaaS or other software-driven organizations. - Proven experience leading cloud services and corporate IT functions. - Strong understanding of cloud platforms (Azure, AWS, GCP) and the ability to collaborate effectively with technical experts. - Strong grasp of FinOps, IT automation, and governance practices. - Security and compliance expertise (e.g., SOC 2, ISO 27001, GDPR). - Familiarity with Infrastructure as Code practices (e.g., Terraform, CloudFormation). - Cost optimization tools and dashboarding (e.g., CloudHealth, AWS Cost Explorer). - Security best practices, including IAM and RBAC. - Ability to clearly communicate strategy and technical concepts to technical and non-technical stakeholders. - Experience influencing cross-functional teams and senior leadership. Nice to Have: - Exposure to AI-driven solutions in IT/cloud environments. - Strategic experience in vendor negotiations and cloud roadmap definition. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.