Вакансии

Location: United Kingdom At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary The Solutions Consultant at Reltio plays a pivotal role in the sales process, partnering with Account Executives to understand prospective customers' business challenges and to articulate the value of Reltio's cutting-edge data unification and AI-driven solutions. This individual will be responsible for developing and delivering compelling presentations and demonstrations, designing tailored solution architectures, and acting as a trusted technical advisor to prospects. The ideal candidate is passionate about data, possesses strong communication and presentation skills, and thrives in a fast-paced, innovative environment. Key Responsibilities: Collaborate with the sales team to identify and qualify sales opportunities, understanding customer needs and business objectives related to data unification and AI. Develop and deliver engaging, customized product demonstrations and presentations that effectively showcase Reltio's value proposition. Design and propose high-level solution architectures that address specific customer requirements and integrate with their existing technology landscape. Develop and deliver highly customized, compelling product demonstrations and proof-of-concept (POC) engagements that showcase differentiated value. Respond to technical questions and objections from prospective & existing customers, providing clear and concise explanations. Lead and manage technical aspects of Request for Proposals (RFPs) and Request for Information (RFIs). Build and maintain strong relationships with technical stakeholders and decision-makers within prospect/customer organizations. Stay current with industry trends, competitive landscape, and Reltio's product advancements in data unification and AI. Provide feedback from the field to Product Management and Engineering teams to contribute to product enhancement and innovation. Assist in the creation of sales tools, best practices, and re-usable assets for the pre-sales organization. Support marketing events, including trade shows and webinars, by delivering presentations and demonstrations. Requirements Required Experience/Skills/Education/Abilities: Minimum 3 years of experience in pre-sales, solutions consulting, or a similar customer-facing technical role within the enterprise software industry. Demonstrable understanding of enterprise data challenges, data integration concepts, and the value of data unification. Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Excellent presentation, communication (written and verbal), and interpersonal skills. Strong problem-solving skills and the ability to think strategically and analytically. Experience with enterprise software sales cycles and methodologies. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field. Ability to travel to customer locations as needed. Desired Experience/Skills/Education/Abilities: Experience with SaaS solutions, cloud architectures, and data platforms. Familiarity with AI/ML concepts and their application in data management or business intelligence. Hands-on experience with AWS, Google Cloud Platform (GCP), or Microsoft Azure. Knowledge of specific industry verticals (e.g., Life Sciences, Healthcare, Financial Services, CPG/Retail) Experience with data modeling, ETL processes, or API integrations. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Lisbon At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: Core Platform development is spread across multiple cross-functional teams, each building large and complex components of the MDM platform. Software Engineer plays role in a team is technically responsible for particular feature delivery which consists of: Presenting a solution to Architects Technical drive feature delivery, make decisions, development leadership - distribute tasks across one or two regular engineers Work with QA to review testing approaches, provide all details needed for testing, and review test plans Be responsible for all internal feature documentation Job Duties and Responsibilities: Work closely with Tech leads and architects, Kanban master, QA and PM to deliver high-quality work Complex features development Provide good code coverage in unit and integration testing Be ready for every day technical decisions Professional communication with other cross-functional team representatives Be ready for sustenance in areas under engineer's responsibility Skills You Must Have: 2+  years of experience in enterprise application design, development 2+ Experience in backend applications development Proven ability to deliver solutions, offer implementation support, and engage with customers. 1+ years of experience in building scalable distributed data systems using Java and Cloud Technology. Good technical background with previous development experience for enterprise customers Strong Java knowledge (Java 8 and above), Java Runtime basics Provide Technical mentorship and leadership to junior team members. Hands-on technically, comfortable reviewing and writing code. Solid foundation in computer science, with strong competencies in algorithms, data structures, software design, and building large, distributed systems Experience in performance optimisations, code profiling, and Java application runtime  analysis Skills That Are Nice to Have: Experience in customer support in the SaaS area Experience in building scalable distributed data systems using Cloud Technology Technical background with previous development experience for enterprise customers Experience with Big Data Technologies Experience with No-SQL databases Experience with cloud-managed services - AWS, GBT, Azure MS or equivalent experience Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Advanced Customer Engineer-Level 1 provides the second level of expertise and service to ensure all the Reltio customers get the best possible experience. This position requires an understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases and the ability to efficiently investigate and resolve complex issues. Job Duties and Responsibilities: Develop and implement algorithms/techniques for solving problems in a high-volume and high-availability environment. Take complete ownership of knowledge of Reltio Platform features, components, and integrations. Build and implement scalable and accurate monitoring and metric tools and frameworks. Analyze customer needs and software requirements to determine configuration accuracy in solving issues and incidents. Provide quality technical support assistance, resulting in high customer satisfaction. Monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery. Resolve customer technical issues through collaboration, reproduction, UI/API/performance debugging, and troubleshooting. Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles. Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues. Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact. Gain an understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation. Collaborate with support, product management, and core engineering team members to obtain information on project limitations, capabilities, performance requirements, and interfaces. Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts. Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base. Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure). Participate in a 24x7 on-call rotation and provide after-hours support for critical customer and platform issues. Respond to high-priority incidents within established service level objectives. Support weekend shifts or /on a rotational and/or business-required basis. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor of Science degree  in computer science or equivalent with 5+  years of experience. 2+ years developing on large-scale enterprise systems. Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Understanding of API design principles, authentication mechanisms, and integration. Knowledge of web UI development with JavaScript frameworks. Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology. Experience with NoSQL databases and distributed indexes. Understanding of performance and profiling techniques of complex systems. Hands-on  analytical and troubleshooting skills. 2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud. 2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, Reltio Cloud. 2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud. 1 year of experience in using version-controlling software including Bitbucket, VSS, SVN for storing and promoting the code. Skills That Are Nice to Have: Bachelor of Science degree  in computer science or equivalent experience. Object oriented programming and designs, Data Structures and Algorithms. Experience in data management, master data management, analytics, and big data platforms and technologies. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Massachusetts, New York, New Jersey, Georgia, North Carolina, Washington DC At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary The Solutions Consultant at Reltio plays a pivotal role in the sales process, partnering with Account Executives to understand prospective customers' business challenges and to articulate the value of Reltio's cutting-edge data unification and AI-driven solutions. This individual will be responsible for developing and delivering compelling presentations and demonstrations, designing tailored solution architectures, and acting as a trusted technical advisor to prospects. The ideal candidate is passionate about data, possesses strong communication and presentation skills, and thrives in a fast-paced, innovative environment. Key Responsibilities: Collaborate with the sales team to identify and qualify sales opportunities, understanding customer needs and business objectives related to data unification and AI. Develop and deliver engaging, customized product demonstrations and presentations that effectively showcase Reltio's value proposition. Design and propose high-level solution architectures that address specific customer requirements and integrate with their existing technology landscape. Develop and deliver highly customized, compelling product demonstrations and proof-of-concept (POC) engagements that showcase differentiated value. Respond to technical questions and objections from prospective & existing customers, providing clear and concise explanations. Lead and manage technical aspects of Request for Proposals (RFPs) and Request for Information (RFIs). Build and maintain strong relationships with technical stakeholders and decision-makers within prospect/customer organizations. Stay current with industry trends, competitive landscape, and Reltio's product advancements in data unification and AI. Provide feedback from the field to Product Management and Engineering teams to contribute to product enhancement and innovation. Assist in the creation of sales tools, best practices, and re-usable assets for the pre-sales organization. Support marketing events, including trade shows and webinars, by delivering presentations and demonstrations. Requirements Required Experience/Skills/Education/Abilities: Minimum 3 years of experience in pre-sales, solutions consulting, or a similar customer-facing technical role within the enterprise software industry. Demonstrable understanding of enterprise data challenges, data integration concepts, and the value of data unification. Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Excellent presentation, communication (written and verbal), and interpersonal skills. Strong problem-solving skills and the ability to think strategically and analytically. Experience with enterprise software sales cycles and methodologies. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field. Ability to travel to customer locations as needed. Desired Experience/Skills/Education/Abilities: Experience with SaaS solutions, cloud architectures, and data platforms. Familiarity with AI/ML concepts and their application in data management or business intelligence. Hands-on experience with AWS, Google Cloud Platform (GCP), or Microsoft Azure. Knowledge of specific industry verticals (e.g., Life Sciences, Healthcare, Financial Services, CPG/Retail) Experience with data modeling, ETL processes, or API integrations. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $184,000 — $248,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: United States At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: In this strategic role within Professional Services, you would define, prioritize, manage, and deliver a portfolio of projects that will reduce implementation timelines while improving quality, efficiency, and profitability for Reltio, our channel partners, and our customers. The role covers all customer-facing, partner-facing, and internal processes within Professional Services. Job Duties and Responsibilities: Overall project governance and success, including management of Reltio activities, deliverables, and sign-offs Adherence to The Reltio Way Delivery Methodology Lead teams of architects, consultants, and developers, onshore and offshore, remote and on-site, through the successful delivery of Reltio capabilities Manage several engagements concurrently Proactively manage each engagement’s financials, scope, schedule, and status on an ongoing basis Management of customer product issues and enhancement requests Infrastructure and platform oversight, including escalation of product issues Coordination with Product Management, Customer Success, Dev Ops, and Engineering if needed Develop meaningful, trusted relationships with partner resources Develop meaningful, trusted advisor relationships with Customer executives Communicate technical and business concepts to non-technical audiences Be the face of Reltio to each Customer on a day-to-day basis Identify upsell and cross-sell opportunities at your engagements Develop repeatable assets such as methodologies, tools, and templates for the betterment of the practice Other duties and responsibilities as assigned. Skills You Must Have: Bachelor of Science degree in Business, Engineering, or equivalent At least 5-8 years of enterprise-level experience in project management, leading and delivering moderate to complex solutions Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications such as Informatica, SAP, Oracle or equivalent Technology experience or awareness in the following: ERP, accounting systems, provisioning systems MDM solutions NoSQL, Graph databases, JSON Web Services, XML, SOAP, REST Cloud integration tools, including SnapLogic, Mulesoft, or Informatica Object-Oriented software application design and development - Java Ability to travel up to 50% (Depends on the situation - some weeks 0%, some weeks 80%) Deep program/project management skills, including Agile Scrum Managing multiple customer projects simultaneously with onshore/offshore teams Excellent problem-solving, critical thinking, analytical, and development skills Master Data Management business use cases, capabilities delivered, value created, and opportunities uncovered Advanced analytics business use cases, capabilities delivered, value created, and opportunities uncovered Machine learning, artificial intelligence business use cases, capabilities delivered, value created, and opportunities uncovered Software as a Service / Cloud delivery Skills That Are Nice to Have: Financial Force PSA knowledge a plus PMP Certification a plus MBA a plus At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $114,000 — $211,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: United states Role: Principal Architect Reports to: Global Head of Technology (SVP Engineering) Function: Platform & Product Architecture (Cloud-Native Data/SaaS) About Reltio At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job overview Reltio is scaling a cloud-native, multi-tenant data platform used by global enterprises. We need a Principal Architect to set the end-to-end architecture vision, de-risk the roadmap, and turn strategy into secure, reliable, cost-efficient systems—while upleveling the engineering organization. Enterprise & Product Architecture: Define the north-star architecture for a multi-tenant SaaS data platform (ingest → processing → storage → query → API/SDK/UX). Establish reference architectures, decision records, and standards. Cloud-Native Platform: Drive container orchestration, service mesh, control planes, observability, and resilience across AWS/Azure/GCP. Data & Streaming: Lead designs for high-volume streaming, low-latency query, and analytical/ML use cases (batch + real-time). AI/ML & Agentic AI: Partner with product and security to embed responsible LLM/agentic patterns (guardrails, retrieval, evals) into customer-facing and internal developer workflows. Reliability, Security & Compliance: Champion SRE/SOC2/ISO/GDPR-by-design, error budgets, threat modeling, and secure SDLC. Developer Experience: Improve CI/CD, test strategy, paved roads, and golden paths; reduce cognitive load and toil across teams. Executive & Customer Influence: Translate architecture trade-offs for executives and key customers; guide buy-build-integrate decisions. Key Responsibilities Set the vision: Author and socialize the product/platform architecture strategy; maintain ADRs and tech radars. Design at scale: Lead designs for multi-tenant isolation, data models, schemas, indexing/OLAP, and event-driven systems. Evolve the platform: Standardize service meshes, API gateways, policy-as-code, and multi-cloud deployment patterns. Operational excellence: Embed SRE practices (SLOs, error budgets, incident learning), capacity planning, and chaos testing. Security & privacy: Lead threat models, data classification, encryption, secrets, key management, and SBOM/SLSA controls. AI architecture: Define patterns for RAG/agents, prompt & model governance, telemetry, evaluations, and fallbacks. Mentor & scale: Coach Staff/Principal engineers and architects; chair architecture reviews; build a healthy review culture. Executive partnering: Communicate options/trade-offs to C-suite; align decisions with business value and customer impact. Customer evangelism: Join key enterprise conversations; convert requirements into pragmatic designs and phased delivery. Qualifications 20+ years in product/platform architecture for large-scale, cloud-native SaaS; recent Principal/Distinguished Architect scope leading end-to-end product decisions and migrations across multi-cloud. Cloud & Kubernetes depth: EKS/AKS/GKE; service mesh (Istio/Linkerd), observability (Prometheus/Grafana), platform control planes, operators/CRDs. Able to define golden paths/paved roads for teams. Data platform & streaming expertise: Kafka/Flink/Spark; columnar/OLAP (Druid, ClickHouse), NoSQL (Cassandra), search (Elasticsearch/Opensearch); real-time + batch patterns. Microservices & integration at enterprise scale: API gateways, event-driven design, SOA/EAI (Apache Camel/Mule/WSO2/JBoss Fuse). AI/ML & Agentic AI in production: ML pipelines (MLflow/Kubeflow/Airflow) and LLM/agent frameworks (OpenAI APIs, LLaMA, LangChain/LangGraph; tool-use, memory, evals). Security, privacy, and compliance by design: threat modeling, data classification, encryption/keys, and EU GDPR awareness through real product work. Executive communication & customer leadership: converts complex trade-offs into simple choices; partners with CXO/stakeholders globally; architecture evangelism with customers. C-suite influence & decision facilitation: runs architecture reviews/SteerCos with crisp options, risk/ROI framing, and written decision records; pre-wires global stakeholders to land decisions quickly. Customer-back product thinking: meets enterprises regularly, translates requirements into phased designs (MVP → scale), and defends non-negotiables (SLOs, security, privacy). Cross-geo orchestration: proven delivery across US/EU/India time zones; builds async rituals, documentation standards, and handoff mechanisms that raise velocity and quality. Culture carrier & coaching: uplevels Staff/Principal engineers, codifies paved roads (CI/CD, testing, observability), and scales architectural patterns via ADRs/radars. Preferred Qualifications Multi-cloud platform stewardship: proven ownership of cross-cloud platforms (e.g., control planes, observability, incident management) and data lake stacks, shipped to enterprise customers. Cost/performance engineering: track record reducing infra cost per tenant and improving p95/p99 latency/MTTR via capacity planning, workload placement, and autoscaling patterns. Programming fluency: Java/Scala/Python/Go/Rust for credible code-review and reference implementations. OSS & ecosystem contribution: prior contributions to relevant frameworks (e.g., Hadoop tuning, NoSQL ORM, Camel/Keycloak) a plus. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: United states Role: Principal Architect Reports to: Global Head of Technology (SVP Engineering) Function: Platform & Product Architecture (Cloud-Native Data/SaaS) About Reltio At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job overview Reltio is scaling a cloud-native, multi-tenant data platform used by global enterprises. We need a Principal Architect to set the end-to-end architecture vision, de-risk the roadmap, and turn strategy into secure, reliable, cost-efficient systems—while upleveling the engineering organization. Enterprise & Product Architecture: Define the north-star architecture for a multi-tenant SaaS data platform (ingest → processing → storage → query → API/SDK/UX). Establish reference architectures, decision records, and standards. Cloud-Native Platform: Drive container orchestration, service mesh, control planes, observability, and resilience across AWS/Azure/GCP. Data & Streaming: Lead designs for high-volume streaming, low-latency query, and analytical/ML use cases (batch + real-time). AI/ML & Agentic AI: Partner with product and security to embed responsible LLM/agentic patterns (guardrails, retrieval, evals) into customer-facing and internal developer workflows. Reliability, Security & Compliance: Champion SRE/SOC2/ISO/GDPR-by-design, error budgets, threat modeling, and secure SDLC. Developer Experience: Improve CI/CD, test strategy, paved roads, and golden paths; reduce cognitive load and toil across teams. Executive & Customer Influence: Translate architecture trade-offs for executives and key customers; guide buy-build-integrate decisions. Key Responsibilities Set the vision: Author and socialize the product/platform architecture strategy; maintain ADRs and tech radars. Design at scale: Lead designs for multi-tenant isolation, data models, schemas, indexing/OLAP, and event-driven systems. Evolve the platform: Standardize service meshes, API gateways, policy-as-code, and multi-cloud deployment patterns. Operational excellence: Embed SRE practices (SLOs, error budgets, incident learning), capacity planning, and chaos testing. Security & privacy: Lead threat models, data classification, encryption, secrets, key management, and SBOM/SLSA controls. AI architecture: Define patterns for RAG/agents, prompt & model governance, telemetry, evaluations, and fallbacks. Mentor & scale: Coach Staff/Principal engineers and architects; chair architecture reviews; build a healthy review culture. Executive partnering: Communicate options/trade-offs to C-suite; align decisions with business value and customer impact. Customer evangelism: Join key enterprise conversations; convert requirements into pragmatic designs and phased delivery. Qualifications 20+ years in product/platform architecture for large-scale, cloud-native SaaS; recent Principal/Distinguished Architect scope leading end-to-end product decisions and migrations across multi-cloud. Cloud & Kubernetes depth: EKS/AKS/GKE; service mesh (Istio/Linkerd), observability (Prometheus/Grafana), platform control planes, operators/CRDs. Able to define golden paths/paved roads for teams. Data platform & streaming expertise: Kafka/Flink/Spark; columnar/OLAP (Druid, ClickHouse), NoSQL (Cassandra), search (Elasticsearch/Opensearch); real-time + batch patterns. Microservices & integration at enterprise scale: API gateways, event-driven design, SOA/EAI (Apache Camel/Mule/WSO2/JBoss Fuse). AI/ML & Agentic AI in production: ML pipelines (MLflow/Kubeflow/Airflow) and LLM/agent frameworks (OpenAI APIs, LLaMA, LangChain/LangGraph; tool-use, memory, evals). Security, privacy, and compliance by design: threat modeling, data classification, encryption/keys, and EU GDPR awareness through real product work. Executive communication & customer leadership: converts complex trade-offs into simple choices; partners with CXO/stakeholders globally; architecture evangelism with customers. C-suite influence & decision facilitation: runs architecture reviews/SteerCos with crisp options, risk/ROI framing, and written decision records; pre-wires global stakeholders to land decisions quickly. Customer-back product thinking: meets enterprises regularly, translates requirements into phased designs (MVP → scale), and defends non-negotiables (SLOs, security, privacy). Cross-geo orchestration: proven delivery across US/EU/India time zones; builds async rituals, documentation standards, and handoff mechanisms that raise velocity and quality. Culture carrier & coaching: uplevels Staff/Principal engineers, codifies paved roads (CI/CD, testing, observability), and scales architectural patterns via ADRs/radars. Preferred Qualifications Multi-cloud platform stewardship: proven ownership of cross-cloud platforms (e.g., control planes, observability, incident management) and data lake stacks, shipped to enterprise customers. Cost/performance engineering: track record reducing infra cost per tenant and improving p95/p99 latency/MTTR via capacity planning, workload placement, and autoscaling patterns. Programming fluency: Java/Scala/Python/Go/Rust for credible code-review and reference implementations. OSS & ecosystem contribution: prior contributions to relevant frameworks (e.g., Hadoop tuning, NoSQL ORM, Camel/Keycloak) a plus. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Florida, North Carolina, South Carolina, New York, New Jersey, Massachusetts At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a  Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you! Job Duties and Responsibilities: Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer’s business needs. Present technical knowledge of architectural designs including integration approaches. Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio’s best practices. Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams. Manage customer portfolio of tickets,  resolutions, and product enhancement requests. Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues. Stay at the forefront of industry trends and challenges and offer Reltio’s customers informed and proactive guidance. Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction. Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships. Advocate for customer needs, translating them into documentation and product enhancement requests. Deliver the highest quality customer/partner experience and engage in highly technical discussions. Ability to travel to customer sites upon request. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor’s degree in computer science engineering or similar field of study. 5+ years of experience working in a technical support capacity. 5+ years of experience supporting enterprise products in a SaaS in a customer-facing role. 3+ years of experience with Public Clouds AWS/GCP/Azure and their services. 3+ years of experience with REST APIs and integration tools. 3+ years of experience with on-premise or cloud MDM solutions. Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc. Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases. Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights. Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies. Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results. Excellent communication, problem-solving, risk management, and project management skills. Skills That Are Nice to Have: Prior experience working with data products within enterprise space. Prior experience working with Salesforce, Snowflake, GoogleBigQuery, etc. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $114,000 — $211,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Sr. Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. As a Sr. Cloud Security Engineer, you will use your technical experience to assess, design, engineer and implement various security and operational controls in Reltio's multi-cloud environment. These controls will be aligned and focused on achieving compliance with Reltio's security standards. The Sr. Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a cloud security subject matter expert by providing guidance on industry best practices and defense in-depth strategies Proven experience with deploying security controls in a multi-cloud environment (AWS, GCP, Azure) Create security and operational controls to enforce various aspects of Reltio’s security policies Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Skills You Must Have: 5+ years of experience implementing security solutions Strong cybersecurity background and knowledge Understanding of cyber threat vectors and countermeasures Understanding of Linux/Unix and Windows platforms Understanding of Cloud Infrastructure and Cloud Security Understanding of networking (WAN, LAN, wLAN), network domains (Internet, intranet, DMZ), communication techniques/protocols (IP and others), and their combined effects on network and host systems security Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership, and leadership skills (without direct authority of others) Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Sr. Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. As a Sr. Cloud Security Engineer, you will use your technical experience to assess, design, engineer and implement various security and operational controls in Reltio's multi-cloud environment. These controls will be aligned and focused on achieving compliance with Reltio's security standards. The Sr. Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a cloud security subject matter expert by providing guidance on industry best practices and defense in-depth strategies Proven experience with deploying security controls in a multi-cloud environment (AWS, GCP, Azure) Create security and operational controls to enforce various aspects of Reltio’s security policies Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Skills You Must Have: 5+ years of experience implementing security solutions Strong cybersecurity background and knowledge Understanding of cyber threat vectors and countermeasures Understanding of Linux/Unix and Windows platforms Understanding of Cloud Infrastructure and Cloud Security Understanding of networking (WAN, LAN, wLAN), network domains (Internet, intranet, DMZ), communication techniques/protocols (IP and others), and their combined effects on network and host systems security Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership, and leadership skills (without direct authority of others) Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: United States At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in sharing knowledge to enhance overall customer satisfaction and product improvement. Job Duties and Responsibilities: Handle complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Resolve all categories of customer technical issues (questions, tasks, and problems) through diligent research, reproduction, and troubleshooting per the organizational goals. Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues. Provide high-quality customer engineering assistance that results in high customer satisfaction. Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale. Attend meetings with clients to analyze, troubleshoot and diagnose problems. Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback. Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention. Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams that will improve our customers' successful use of our products and drive adoption. Operates with minimal guidance on daily tasks and receives high-level directives when taking on new initiatives. Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact. Participate in a 24/7 on-call rotation, providing after-hours support for critical issues. Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base. Proactively communicate to avoid escalations and negative customer satisfaction. Author technical documents on common issues and solutions to build the knowledge base and participate in communities. Support weekend shifts on a rotational/as-needed basis if requested. Lead support initiatives for the betterment of the organization and team. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor's degree in Computer Science or equivalent field of study. 3+ years of experience with on-premise or cloud Data Unification solutions. 3+ years of experience supporting enterprise products in SaaS in a customer-facing role. 3+ years of experience with Public Clouds AWS/GCP/Azure and their services. 3+ years of experience with REST APIs and integration tools. 3 + years of previous experience as a software engineer, support engineer, or solution engineer supporting Enterprise-focused applications. Experience in data management, master data management, analytics, and big data platforms and technologies. Experience in hands-on programming (ex. Python, Java). Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Experience with RESTful API development and debugging, Postman. Experience with web UI development with JavaScript frameworks. Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology. Skills That Are Nice to Have: MS in computer science or equivalent experience preferred. Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $77,000 — $162,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Eastern U.S. At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Associate Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement. Job Duties and Responsibilities: Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers. Resolve customer technical issues through diligent research, reproduction, and troubleshooting. Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues. Provide high-quality customer engineering assistance that results in high customer satisfaction. Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale. Attend meetings with clients to analyze, troubleshoot, and diagnose problems Resolve customer issues and ensure appropriate ticket investigation and resolution quality. Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base. Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention. Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption. Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact. Participate in a 24/7 on-call rotation, providing after-hours support for critical issues. Enhance the quality and efficiency of technical support and contribute to the knowledge base. Proactively communicate to avoid escalations and negative customer satisfaction. Author technical documents on common issues and solutions to build the knowledge base and participate in communities. Support weekend shifts on a rotational/as-needed basis if requested. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor's degree in Computer Science or equivalent field of study. Programming (Python, Java) and solid understanding of cloud technologies. Have completed two or more Internships during the undergraduate or graduate studies. Motivated to learn and adopt new technologies demonstrated by having taken certifications Troubleshooting and debugging skills demonstrated by curiosity in determining solutions and workarounds for problems in hand. Problem solving and analytical skills. Skills That Are Nice to Have: MS in computer science or equivalent experience preferred. Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus. Object oriented programming and designs, Data Structures and Algorithms Experience in data management, master data management, analytics, and big data platforms and technologies. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $61,000 — $138,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Lisbon, Portugal At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: Staff Release management is responsible for overseeing the key initiatives of the DevOps/Release Team to ensure delivering high quality product releases and functionality to customers. The right candidate will have extensive experience leading system infrastructure implementations projects, optimizing and refactoring of automation scripts, managing cloud platform deployments and releasing communication and updates to customers. Job Duties and Responsibilities: Drive the planning, designing and building of effective solutions to support a rapidly-growing business. Lead team’s initiatives to support infrastructure for highly scalable and reliable platform services and components that create the foundation of the core Platform architecture. Mentor DevOps/Release team, providing best practices and guidance on all projects to improve performance of platform components. Implement standards and best practices for the DevOps/Release team to maintain a 99.95% uptime SLA. Work closely with Architects, Engineers, Product Managers, and other clients and partners of the DevOps/Release team to meet the needs of organization to stay competitive from the infrastructure up to the highest level of application. Ensure compliance with security and privacy standards to enable the company to achieve and maintain a host of certifications. Continuously look for ways to optimize and streamline the infrastructure to facilitate a seamless experience for the company's customers. Skills You Must Have: 8+ years of experience in in enterprise, SaaS software development and/or operations 6+ years of experience in designing, deploying, and maintaining highly available applications in the cloud Ability to thrive in a dynamic, fast-paced environment, take on multiple responsibilities, stay focused on the top priorities, and do what it takes to get things done Experience in continuous testing, systems automation, virtualization, orchestration, continuous integration, deployment, and observability Knowledge of DevOps design patterns, processes, and best practices Understanding of build and deployment systems and system configuration Experience setting up complete end-to-end fully integrated delivery systems (source control management, build tools, artifact repositories, deployment, and monitoring systems) Outstanding verbal and written communication and presentation skills Strong cross-team and cross-department partnership, collaboration, and consulting skills A strong focus on business outcomes. Skills That Are Nice to Have: Understanding of data preparation, model training, and deployment processes. Experience using AI/ML services from cloud providers (AWS SageMaker, Google AI Platform). Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.