Location: Dublin, OH
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
This role will be based in
Dublin, OH
and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS & HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS & LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.
Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.
Manages day to day activities of PRI's customer companies.
Utilizes advanced metrics to analyze, develop and implement process development.
Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.
Responsible for professional technical development of all field technical specialists.
Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.
Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.
Manage information flow and knowledge transfer sessions for PRI's customer companies.
Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.
Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.
Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.
Manages Installation & Service Manual Validation Process– Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.
Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.
Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.
Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.
Perform EV battery machine set-up with LGEUS PRI & technical team engineers and partners.
Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.
Daily Production Data Analysis and Report Preparation.
Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.
PRIX & PRIX-US, manages the personnel of partner companies and shares equipment status and issues.
Maintain records of all preventive maintenance and troubleshooting tasks.
Qualifications:
Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.
Bilingual in English and Korean.
Excellent communication skills and interpersonal skills to interact effectively with diverse client
group.
Ability to troubleshoot in depth service issues via phone and onsite.
Ability to read, analyze and interpret technical business periodicals, professional journals and
technical procedures.
Ability to write reports and business correspondence.
Ability to read and edit technical drawings/prints.
Ability to effectively present information and respond to questions from management, clients and
customers.
Ability to work in a technically dominated environment: engineering, contracting and construction
trades and able to absorb and commit technical information to knowledge quickly.
Ability to anticipate and solve practical problems and resolve issues.
Self-starter with the ability to work both independently and within a team.
Ability to effectively communicate ideas and properly describe problems and solutions.
Ability to effectively handle multiple tasks.
Well-developed planning, organization, analytical, and decision making skills.
Proficient computer skills, such as Excel and PowerPoint.
Ability to produce clear, timely and concise documentation and have well developed problem
solving skills.
#LI-DR1
Recruiting Range
$95,000
—
$125,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As an Account Manager, you will be a sales professional responsible for growing LG's market share with specified accounts in an assigned territory. You will achieve and/or exceed sales quotas by calling on current and prospective accounts.
As the Account Manager, you will:
Implement strategies to expand LG's market share with The Home Depot account team
Create initial business plans to plan for grow overall revenue, as well as individual product category targets
Participate in the design and execution of the go to market strategy with regular tracking and reporting
Manage forecast accuracy on a weekly basis, constantly analyzing trends and making adjustments at the model level
Align with LG Product Management team on plans to ensure floored models are productive, driving mix, and ultimately positive SKU productivity
Liaison with internal groups and work cross functionally to ensure the business runs properly
Work with Channel Marketing manager on category specific initiatives and putting plans in place to grow both sales and share of voice
Manage administrative tasks such as promotional support, transition costs, tracking sales, etc.
Qualifications:
Bachelor’s degree
5+ years of sales experience (or equivalent experience) with a proven track record of results
Strong relationship builder and outstanding communications skills
Solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L
#LI-DR1
Recruiting Range
$80,000
—
$110,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Bloomington, MN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are looking for our newest innovator to join our team as an Account Manager, MN on the MS National Sales Team! This entry-level role is a great fit for an early-career sales professional who wants to learn account management from the ground up. You'll help grow LG's market share with Best Buy in TV and Audio, working closely with senior sales leaders and our Sales team.
This role is based out of our Bloomington, MN Office.
Responsibilities:
Help build and carry out account strategies that grow LG's TV and Audio share at Best Buy, from product placement to promotional planning
Help build business plans for revenue, unit and product category targets
Take part in the go-to-market strategy through regular tracking and reporting
Watch pipeline trends and report on them, flagging issues and suggesting fixes
Help keep forecasts accurate by working with Product Management
Help optimize channel and LG inventory levels, including support for vendor-managed inventory (VMI) programs
Work with internal teams to manage market development funds (MDF) and marketing activities for the most brand exposure and growth
Spot and escalate competitive disruption issues, and help build responses that protect LG's position
Handle day-to-day account administration with support from the Inside Sales team, including:
Checkbook (account budget) management
Claims processing and reconciliation
Sample requests
EP approvals
Entering promotions in the Sales Program Management System (SPMS)
Indemnification forms
Own your work independently while working with internal support teams to get the best sales results
Qualifications:
1–3 years of sales, sales operations or account coordination experience
Interest in sales, marketing, operations, finance and account P&L
Home Entertainment category experience a plus
Experience working at or with Best Buy preferred
Working knowledge of Microsoft Office Suite, especially Excel
Education / Experience (Requirements):
GED required; Bachelor's degree preferred
Strong relationship builder, inside the company and with customers
Ability to work independently
Strong communication skills
Strong attention to detail and organization
Eagerness to learn and grow in a sales career
This role has a sales bonus target in addition to your base pay.
Recruiting Range
$70,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are looking for a skilled and customer-focused
Service Engineer 2, Commercial Display,
to join our B2B TAC Support Team. In this role, you will provide advanced technical support for commercial display products and serve as a
Level II escalation point
for B2B customers, field service technicians, and integration partners.
This position plays a key role in delivering high-quality service experiences by supporting troubleshooting, repair planning, product issue analysis, service documentation, customer communication, and cross-functional collaboration. You will work closely with Sales, Product Development, Warehouse, Field Service teams to resolve complex technical issues and improve overall product and service quality.
The ideal candidate is a hands-on technical professional with strong problem-solving skills, a customer-first mindset, and experience supporting commercial display, IT, medical monitor, or related technology solutions in a B2B environment.
Responsibilities:
Provide technical support to B2B customers via email, phone, and onsite visits, troubleshooting and resolving issues related to commercial display products.
Serve as a Level II escalation resource by managing service tickets and supporting field service technicians, clients, and integration partners with complex technical issues.
Support IT and Medical Monitor product lines by providing customer-facing technical assistance and engineering support to ensure timely and effective issue resolution.
Analyze daily service data, prepare reports, identify trends related to product quality issues, and manage service parts orders associated with customer and product issues.
Understand the needs of B2B customers and develop tailored repair and support plans for large-scale users, including onsite repair support when required.
Conduct initial analysis of customer-reported quality issues and collaborate with R&D teams to identify root causes and develop effective corrective actions.
Use Jira and other internal systems to track technical issues, communicate with Korea headquarters, and support customer response and resolution plans.
Create knowledge articles and service documentation based on customer support cases, repair activities, and field insights.
Provide technical training and guidance to internal teams, relevant departments, and field service technicians.
Support warehouse logistics, service parts coordination, and other operational needs as required.
Participate in special projects, daily service operations, and customer site visits to support business and service objectives.
Perform other related duties assigned to support business, service, and customer satisfaction objectives.
Education / Experience (Requirements):
Bachelor’s degree in engineering or a related technical field.
Strong understanding of project specifications, technical drawings, blueprints, and technical documentation.
Solid background in AV and IT technologies, including networking, software, firmware, and commercial AV systems.
Strong customer service mindset with the ability to understand customer needs and deliver timely, practical, and effective solutions.
Excellent verbal and written communication skills, combined with strong analytical, troubleshooting, and problem-solving abilities.
Advanced proficiency in Excel, PowerPoint, (and Power BI)
Ability to travel up to 30% throughout the U.S.
Preferred Qualifications:
Hands-on experience as a Service Engineer, Service Technician, or in a similar technical service role, with experience supporting DV LED (Direct View LED Video wall), digital signage, IT monitors, medical monitors, hospitality displays, commercial signage, AV systems, or related technology solutions.
Experience in the electronics industry, particularly in service engineering, technical support, field service, or product support roles.
Certified Technology Specialist accreditation.
#LI-TF1
Recruiting Range
$73,000
—
$77,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Responsibilities
Manage and improve internal logistics processes from warehouse storage through production line replenishment.
Develop and implement bi-weekly logistics best practices to drive operational excellence.
Analyze and optimize warehouse, staging, and production support areas to improve material flow and space utilization.
Lead continuous improvement initiatives for inbound and outbound logistics routes to reduce transportation waste and increase efficiency.
Identify and implement process improvements that support lean manufacturing principles.
Ensure stable and uninterrupted material supply to production lines.
Monitor supply processes and implement corrective actions to prevent shortages and production disruptions.
Develop and implement packaging improvements for both locally sourced and imported parts.
Collaborate with suppliers and internal teams to reduce packaging-related damage, waste, and transportation inefficiencies.
Manage truck scheduling and dock operations to support efficient inbound and outbound transportation activities.
Coordinate logistics activities to maximize operational efficiency and minimize delays.
Requirements:
Bachelor's degree in business or relate degrees.
Some occasional Domestic international travel required ( 5 ~ 10%)
Bilingual (Korean & English) preferred but not required.
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: USA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
LG Electronics is seeking Customer Program Managers to lead awarded automation programs from purchase order through customer acceptance for our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization. The Customer Program Manager is the customer's execution point of contact, owns the program schedule and milestones, and coordinates Engineering, headquarters, and partner deliverables to meet customer commitments. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. Commercial ownership remains with sales leadership, and technical design and installation remain with Engineering. This role is offered at Senior and Mid levels.
Responsibilities:
Program Execution
Own the program schedule, milestones, and gate reviews from award through acceptance for autonomous mobile robot, automated transport, collaborative robot cell, simulation, and turnkey integration programs
Serve as the execution point of contact for customer plant teams including manufacturing engineering, IT, and launch, and run recurring program status meetings
Identify, track, and escalate program risks and issues with clear ownership and dates
Engineering, Headquarters, and Partner Coordination
Track engineering deliverables such as drawings, software builds, factory and site acceptance tests, and confirm readiness against the customer schedule
Coordinate customer IT onboarding, security reviews, and system access requirements with customer IT and internal software teams
Coordinate shipping, site readiness, and installation timing with Engineering and logistics
Scope, Acceptance, and Handoff
Identify scope changes early, document impact on schedule and deliverables, and route them to the commercial team for evaluation
Lead customer acceptance and buy off documentation and confirm invoicing milestones as they are achieved
Transition completed programs to service and support with complete documentation and lessons learned
Senior level additionally
Manage multiple concurrent programs across sites and lead customer executive program reviews
Set program management standards, templates, and reporting for the team
Qualifications:
Education
Bachelor's degree in Engineering, Business, Supply Chain, or related field
Experience
Senior: 8+ years in program or project management for industrial automation, capital equipment, or manufacturing supplier launches
Mid: 4+ years in the same fields
Experience launching equipment or systems into OEM or large manufacturer plants, including gate reviews and customer acceptance
Experience coordinating engineering teams, suppliers, and customer IT or security onboarding
Familiarity with automotive launch processes such as APQP (preferred)
Experience working with overseas engineering teams across time zones (preferred)
PMP or equivalent certification (preferred)
Skills & Competencies
Schedule and milestone discipline with clear written status reporting
Confident customer facing communication, including delivering difficult schedule and scope news
Strong organization across multiple workstreams and stakeholders
Frequent domestic travel to customer sites
#LI-DR1
Recruiting Range
$80,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: USA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
LG Electronics is seeking a Sales Operations Manager to run the commercial operations backbone of our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization. The Sales Operations Manager owns quote and proposal document preparation, contract and supplier registration administration, pricing tools, and pipeline reporting, so that the sales team can spend its time with customers. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. Pricing decisions and customer commitments remain with sales leadership.
Responsibilities:
Quotes, Proposals, and Pricing Tools
Prepare quotes and proposal documents for sales leadership approval using standard templates, and manage version control and submission
Maintain the price book, quote templates, and margin reporting tools, including exchange rate and cost input updates from headquarters
Track RFI and RFQ deadlines and deliverables across all open opportunities and drive internal inputs to completion on time
Contracts, Registrations, and Customer Systems
Administer NDAs, master agreements, and contract amendments through internal legal and signature processes
Manage supplier registrations, customer procurement portals, and compliance questionnaires including sustainability and information security submissions
Coordinate customer system account setup and access for internal and headquarters team members
Pipeline, Reporting, and Order Administration
Maintain the opportunity pipeline and produce weekly pipeline, forecast, and activity reports for sales leadership and headquarters
Process purchase orders, track invoicing milestones with Program Management and Finance, and maintain order documentation
Maintain the sales team's shared document structure, meeting records, and action tracking
Qualifications:
Education
Bachelor's degree in Business, Engineering, Supply Chain, or related field
Experience
5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier
Experience with customer procurement portals and supplier registration processes for large manufacturers
Experience administering NDAs and commercial contracts through legal and signature workflows
Experience supporting a sales team with quotes, pricing tools, and pipeline reporting
Experience working with overseas headquarters teams across time zones (preferred)
Skills & Competencies
Advanced Excel including pricing models, lookups, and scenario tables
Strong process discipline, accuracy, and deadline management across many parallel items
Clear written communication for customer facing documents and internal reporting
Proficiency with CRM or project tracking tools
#LI-DR1
Recruiting Range
$80,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: USA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
LG Electronics is seeking a Business Development Manager to open new customers for our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization, owning new business from first contact through purchase order. The Manager leads with consulting engagements such as feasibility studies, simulation, and digital twin work that define automation requirements, and converts them into automation hardware and integration programs. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. This role focuses on new customer acquisition. Existing enterprise accounts are managed separately within the sales organization.
Responsibilities:
New Business Development
Build and own a target account list of manufacturing and logistics operations across North America, prioritized by automation need and decision path
Open executive and plant leadership relationships at target accounts and qualify opportunities for autonomous mobile robots, automated transport, collaborative robot cells, simulation and digital twin, and turnkey integration
Lead opportunities from first engagement through proposal, negotiation, and purchase order, including consulting entry engagements that specify follow on hardware programs
Maintain an accurate pipeline and forecast and report progress against new customer and purchase order goals
Partnerships and Ecosystem
Develop partnerships with third party logistics providers, system integrators, and technology partners that create repeatable deployment paths
Represent LG in industry associations, consortiums, and trade events to generate qualified opportunities
Commercial Execution
Work with Technical Sales Engineers and Engineering to scope solutions, prepare RFI and RFQ responses, and confirm technical feasibility before any commitment is made to a customer
Operate within the company's pricing, contracting, and commercial approval framework
Hand off awarded programs to Program Management with complete scope, schedule, and commercial documentation
Qualifications:
Education
Bachelor's degree in Engineering, Business, or related field
Experience
7+ years in business development or solution sales in industrial automation, robotics, material handling, or smart factory solutions
Proven record of opening new enterprise customers and closing capital equipment or automation programs with extended sales cycles
Experience selling to plant operations, manufacturing engineering, and procurement in discrete manufacturing or logistics environments
Experience working with headquarters engineering or product organizations in a global company (preferred)
Skills & Competencies
Executive presence and the ability to translate automation value into operational and financial terms for plant and corporate decision makers
Self directed pipeline builder, comfortable operating as an individual contributor within a small, growing team
Strong knowledge of manufacturing automation, robotics, simulation, and digital transformation
Frequent domestic travel to customer sites and industry events
#LI-DR1
Recruiting Range
$80,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Farmers Branch, TX
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
Why Join the LG Technical Support Team?
Here at LG Technical Support, we strive to deliver the best service possible while also making sure we enjoy the journey together. This role is challenging, no doubt, but your efforts won’t go unnoticed. Our customers and leadership recognize the hard work, and we’re committed to making this a stepping stone for your career at LG.
One of the greatest strengths of this team is the
culture
. We succeed together, we learn together, and yes sometimes we fail together. But through it all, we support each other, share knowledge, and grow as a unit. We’re not just coworkers,
we’re a team
.
While we do have metrics and goals, we also make time for fun. Office events, celebrations, and team-building activities are part of our rhythm. We will help you transition from the field to an office environment, and
work through any challenges
together.
Why this role matters:
It’s a launchpad to other departments like
Training, Controls, Field Support,
and more.
You’ll build your own brand as a
Product Champion.
You’ll gain deep product knowledge and customer experience insight.
You’ll be part of a team that’s growing and backed by LG’s investment in customer experience.
If you’re
selfless, dedicated to HVAC, and motivated to learn,
our team is the place for you. The only “long hours” here are spent sharpening your skills and staying ahead of product updates. Whether you’re aiming to grow into other roles or simply love helping others through technical support, this team offers the environment to thrive.
Every customer experience is unique, and we’re seeking someone who’s ready to push themselves, collaborate, and make a real impact.
The Opportunity:
We have an opening on our team for a
Tier 2 Technical Support Specialist t
o join our Air Conditioning Technologies team. This role is pivotal in providing advanced technical assistance and resolving complex customer issues related to LG HVAC products. As a key escalation point for Tier 1 agents, you’ll collaborate across departments to ensure timely and accurate solutions, while contributing to continuous improvement and customer satisfaction. In this role, you will;
Deliver second-level technical support via phone, email, and internal systems.
Troubleshoot and resolve escalated issues beyond Tier 1 capabilities.
Collaborate with engineering, Customer Care team, and field service teams to resolve complex problems.
Document solutions and contribute to knowledge base articles.
Mentor Tier 1 agents and assist with training and Q&A’s.
Identify and report recurring issues to support product and process improvements.
Maintain high levels of customer satisfaction through professional communication.
Participate in ongoing product training and certification programs.
Maintain key performance indicators (KPIs).
Log all interactions and resolutions in the CMS system.
Provide parts support and assist callers across all product types.
Stay current with product literature and manuals.
Coordinate with other technical support agents to ensure seamless service.
QUALIFICATIONS:
Associate’s or Bachelor’s degree in HVAC, Engineering, Electronics, or equivalent experience.
Minimum 2 years of experience in technical support or HVAC service.
Strong understanding of HVAC systems, diagnostics, and repair procedures.
Excellent problem-solving and communication skills.
Experience with CRM or ticketing systems (e.g., Salesforce, ServiceNow).
Ability to work independently and manage multiple priorities.
EPA Certification and/or NATE Certification is a plus.
#LI-AL1
Recruiting Range
$65,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Florida
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Jacksonville / St. Augustine, FL area.
*All candidates must be able to work coverage in the St. Augustine, Fleming Island, Green Cove Springs, Orange Park, East Jacksonville, Sandalwood and surrounding metro areas.
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Field Service preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$25.25
—
$29.75 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Employee Relations Manager
We are seeking an experienced Employee Relations Manager with HR Business Partner expertise to lead employee relations for key business units across the United States. In this role, you will foster a positive organizational culture and strengthen people management capabilities through training, coaching, and workforce analytics.
You will lead workplace investigations—including complex, high-risk cases—in partnership with Legal, Compliance, and business leadership. You will also own compliance and risk management responsibilities across all HR practices and policies (including PTO, severance, leaves, and anti-discrimination) for an extended HR shared services environment spanning multiple manufacturing and office locations.
The ideal candidate is a trusted advisor with sound judgment, exceptional communication skills, and a passion for building an ethical, inclusive workplace. This role operates at a manager level in scope and requires the ability to achieve measurable improvements in engagement, performance, and risk mitigation within a multicultural, multilingual environment.
Performance Goals
Analyze employee relations trends and recommend proactive solutions to strengthen culture and reduce risk; reduce repeat complaints and grievances year-over-year through targeted interventions.
Close employee relations cases within agreed SLAs while maintaining legally defensible documentation.
Develop and facilitate manager coaching and training programs that improve manager effectiveness scores and increase participation through engaging content.
Lead investigations and corrective actions that reduce legal exposure and mitigate litigation risk in high-stakes cases.
Identify systemic issues and launch prevention initiatives that measurably improve engagement and retention in assigned business units.
Educate and coach leaders assigned from headquarters on U.S. employment law, regulatory expectations, and workplace practices.
Key Responsibilities
Employee Relations & Investigations
Serve as the lead HR partner for employee relations: intake, triage, investigation, resolution, and documentation.
Resolve complex employee relations issues in alignment with company values and legal compliance requirements.
Conduct impartial workplace investigations and produce clear, defensible reports with actionable recommendations.
Partner with Legal, Internal Audit, Compliance, and Compensation on high-risk and sensitive matters.
Manager Development & Coaching
Coach leaders on performance management, progressive discipline, restructuring, and terminations to ensure consistency, compliance, and cultural competency.
Design and deliver high-impact manager training on topics such as performance coaching, difficult conversations, and anti-harassment.
Serve as a key stakeholder in initiatives to strengthen people manager capabilities across the organization.
Provide assimilation support and ongoing coaching for internationally assigned leaders to help them effectively manage employees in the U.S. context.
Compliance, Policy & Analytics
Design, communicate, and deliver training on policy enhancements for employees and managers at all levels.
Maintain company policy documentation—online and in handbooks—ensuring it is accurate, accessible, and user-friendly.
Conduct HR process audits across key compliance and regulatory areas to measure effectiveness.
Track employee relations metrics, produce trend analyses, and implement targeted prevention programs.
Develop and monitor key analytics, KPIs, and audit indicators in partnership with HR Centers of Excellence for core programs (compensation decisions, promotions, learning and development, performance distributions).
Manage Affirmative Action Plan (AAP) compliance and related matters.
Culture & Engagement
Play a visible role in HR department and company-wide cultural and employee engagement initiatives, including Global Culture Council and Employee Resource Groups.
Contribute to continuous improvement of employee relations processes, tools, and reporting.
Provide backup support to HRBPs on specific matters or during peak periods as needed.
Qualifications
Required
10+ years of HR experience, including 5+ years in employee relations handling complex investigations, sensitive situations, or labor relations
Proven track record of reducing employee relations incidents and improving manager performance through coaching and process improvements
Strong investigative, analytical, and written and system reporting skills
Deep knowledge of employment law, policy interpretation, and risk mitigation obtained through HRBP experience
Exceptional communication skills across all formats, with strong interpersonal professionalism and problem-solving abilities
High emotional intelligence and credibility with senior leaders
Demonstrated ability to handle confidential and sensitive matters with discretion
Ability to work on-site five days per week in Englewood Cliffs, NJ, if in the commutable area, or one of the main LGE facilities in the US
Willingness to travel as needed for training delivery, investigations, forums, or conferences
Preferred
HRBP experience in a global or matrixed organization
Experience communicating employment matters across diverse cultural perspectives and organizational levels
#LI-GJ1`
Recruiting Range
$115,000
—
$160,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Maine
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Portland, ME metro area.
*All candidates must be able to work coverage in the greater Portland, ME metro and surrounding areas.
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$28
—
$32.50 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Digital Out-of-Home (DOOH) Business Development Manager
Position Summary
LG Electronics is seeking a strategic and commercially driven professional to lead the development, commercialization, and scaling of Digital Out-of-Home (DOOH) media networks. This role is responsible for identifying, evaluating, and securing partnerships that drive sustainable advertising revenue growth across venue-based and retail media ecosystems.
The ideal candidate will bring expertise in business development, strategic partnerships, media monetization, and commercial deal structuring. This position will work closely with internal and external stakeholders to evaluate market opportunities, develop business cases, execute partnership agreements, and drive ongoing performance across a growing network portfolio.
Responsibilities
Identify, develop, and manage strategic partnerships with media owners, venue operators, retail media networks, network operators, and other ecosystem partners.
Structure and negotiate commercial agreements, partnership frameworks, and investment opportunities that support business growth objectives.
Evaluate network deployment opportunities and business expansion initiatives through financial analysis, market assessment, and feasibility studies.
Develop business cases and monetization strategies that support long-term revenue generation and scalable growth.
Monitor partnership performance, revenue delivery, and operational effectiveness to ensure business objectives are achieved.
Collaborate with Legal, Finance, Product, Operations, and Commercial teams throughout the opportunity lifecycle, from sourcing through commercialization and ongoing management.
Lead governance processes related to partnership execution, contract management, financial coordination, and stakeholder alignment.
Maintain and manage opportunity pipelines, forecasting processes, prioritization frameworks, and risk assessments.
Support strategic planning initiatives and identify opportunities to expand LG's presence within the evolving DOOH and retail media landscape.
Present recommendations and business updates to senior leadership and key stakeholders.
Qualifications
With 8+ years of experience in business development, strategic partnerships, advertising technology, media, retail media networks, Digital Out-of-Home (DOOH), or related industries, this role will utilize demonstrated success developing, negotiating, and executing complex strategic partnerships that drive measurable business growth.
Strong commercial and financial acumen, including experience evaluating investment opportunities, developing business cases, and assessing partnership economics.
Proven ability to manage cross-functional initiatives involving Legal, Finance, Product, Operations, and Commercial stakeholders.
Experience managing opportunities from market identification through commercialization and ongoing revenue optimization.
Excellent communication, negotiation, relationship management, and executive presentation skills.
Strong analytical skills with experience in forecasting, pipeline management, revenue performance analysis, and strategic planning.
Experience within Retail Media Networks (RMN), programmatic advertising, media operations, or asset-based media monetization models is highly preferred.
Ability to influence decision-making and build consensus across internal and external stakeholder groups.
Bachelor's degree in Business, Marketing, Media, Communications, or a related field, or an equivalent combination of education and relevant professional experience
Preferred Qualifications
Experience launching or scaling DOOH, retail media, or venue-based media networks.
Familiarity with advertising technology ecosystems, programmatic media platforms, and media monetization models.
Experience working with large-scale strategic partnerships and multi-million-dollar commercial agreements.
MBA or advanced business degree preferred.
Recruiting Range
$115,000
—
$150,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: South Carolina
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Greenville, SC metro area.
*All candidates must be able to work coverage in the Greenville, SC metro and surrounding areas (Easley, Piedmont, Simpsonville, Anderson) .
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$24.25
—
$28.25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
When an LG refrigerator, washer or range breaks down in a customer's home, LG Electronics' Service organization makes sure it gets fixed. We're looking for a
Customer Service Analyst
to help us use data and AI to make those repairs faster, more reliable and easier for customers.
In this role, you'll find where repairs get stuck, learn why customers are happy or unhappy, and estimate how many technicians we'll need and where. You'll turn what you find into clear reports and recommendations that leadership acts on. Along the way, you'll see the whole repair journey, from a customer's first call to the finished repair and the follow-up survey.
The ideal candidate is curious, careful with numbers, and enjoys using data and new technology to solve real business problems.
Responsibilities:
Most of your time will go to answering real business questions with data, then explaining the answers simply. Here are some examples of what you'll do:
Track how our service is doing.
Keep weekly and monthly reports current on the numbers that matter most: how many days a repair takes, how often it's fixed on the first visit, and how many requests are still waiting.
Find out why the numbers move.
When repair times jump or satisfaction drops, you dig in. For example: do faster repairs really make customers happier? You'd match survey scores to repair times and analyze customer comments to find out.
Forecast repair demand.
Estimate how many repair requests each region will get in the coming months, combining our service history with public data such as weather and census figures. Leaders use these forecasts to decide where to place and hire technicians.
Use AI and automation to cut manual work.
Turn reports that are rebuilt by hand each week into dashboards that refresh on their own. Try AI tools, including generative AI, to speed up tasks such as cleaning data, sorting customer comments or drafting meeting notes.
Keep the data trustworthy.
Check that numbers match across sources before anyone uses them, fix the queries that feed our reports, and write simple guides so teammates can reuse the data.
Prepare leadership updates.
Build slides and summaries for business reviews, including monthly reports to LG headquarters in Korea, that lead with the answer and the recommendation.
Excel is the tool you'll use most, and SQL (Google BigQuery) comes next for pulling and checking data. If you're still learning SQL, that's fine, but expect to build it up quickly on the job. You'll also use Google Sheets, dashboards (Tableau, Looker Studio), PowerPoint and, for heavier analysis, Python.
Education / Experience (Requirements):
Bachelor's degree in Business, Economics, Data Science, Statistics, Mathematics or a related field
2+ years of experience in data analysis, business analytics or strategic planning
Fluent Excel skills: comfortable with basic formulas, pivot tables and building charts
Experience building reports or dashboards in a BI tool such as Tableau, Power BI or Looker Studio (formerly Google Data Studio)
Interest in, or hands-on experience with, using AI tools for analysis or automation — while verifying AI-generated results and being able to explain the logic and assumptions behind them
Problem-solving skills: you can take a vague question, break it into steps and find the answer in the data
Clear communication: you can explain numbers in plain words, in writing and in slides, to people who aren't analysts
Care for accuracy: you check that your numbers add up before you share them
Preferred Qualifications:
Advanced Excel skills: LOOKUP (VLOOKUP, XLOOKUP), pivot tables, formulas, charts, and Solver and what-if simulation
Korean–English bilingual: our work includes regular communication with LG headquarters in Korea
Experience with SQL or Python for analysis
Experience using generative AI tools to speed up analysis, coding or writing
Familiarity with cloud data platforms such as Google Cloud (BigQuery), AWS or Azure
Coursework or projects in forecasting, statistics, or survey and text analysis
Interest in customer service, operations or logistics
Recruiting Range
$70,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Florida
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Panama City, FL metro area.
*All candidates must be able to work coverage in the Panama City metro, Destin, Fort Walton Beach, Niceville and surrounding areas.
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$24.25
—
$28.25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
The Opportunity
The Human Resources Business Partner (HRBP) serves as a strategic advisor to sales and marketing leaders, translating business priorities into impactful people strategies. This role partners closely with leaders to strengthen leadership capability, support business transformation, enable growth, and foster a high performing, engaged culture.
As a trusted business partner, the HRBP helps leaders navigate organizational challenges, develop talent, improve team effectiveness, and implement workforce strategies that drive business results. Working collaboratively across HR Centers of Excellence, this role delivers practical, data-driven solutions that support both employees and the business.
Key Responsibilities
Partner with business leaders to align talent strategies with business objectives, workforce plans, and organizational priorities.
Coach and enable managers to strengthen leadership effectiveness, navigate employee challenges, drive accountability, and build high-performing teams.
Lead workforce planning, organizational design, and talent initiatives that support business growth and transformation.
Drive culture and engagement initiatives that reinforce LG's values and enhance the employee experience.
Utilize workforce analytics and business insights to identify risks, uncover opportunities, and develop practical, data-driven solutions.
Advise leaders and employees on performance management, employee relations, policy interpretation, and workplace matters.
Lead succession planning, talent reviews, retention strategies, and leadership development efforts to strengthen organizational capability.
Collaborate with Talent Acquisition on hiring and onboarding strategies to attract and retain top talent.
Partner with the Compensation team on sales incentive plans, promotions, internal mobility, organizational changes, market competitiveness, and compensation recommendations.
Collaborate across HR Centers of Excellence to deliver scalable, business-focused programs and solutions.
Qualifications
7+ years of Human Resources Business Partner experience supporting sales, marketing, product, or other customer-facing organizations.
Demonstrated success identifying and addressing organizational challenges through talent, leadership, engagement, and workforce strategies that drive measurable business results.
Proven ability to lead organizational change, business expansion, or transformation initiatives that drive automation and productivity effectiveness.
Experience coaching managers and senior leaders to strengthen leadership capability, accountability, and team performance.
Strong business acumen with the ability to leverage workforce data and insights to influence decisions, solve business challenges, and manage risk.
Experience partnering with Compensation on sales incentive plans, promotions, organizational changes, internal mobility, and compensation recommendations.
Exceptional communication and influencing skills with the ability to build trusted partnerships across all levels of the organization.
Resilient, resourceful, and solution-oriented with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Bachelor's degree required; HR certification and/or project management experience preferred.
In-office 5 days a week in our beautiful Englewood Cliffs location.
#LI-SI
Recruiting Range
$115,000
—
$160,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Summary
Up to 6 months temporary assignment with HR Payroll team as a Senior Payroll Analyst working onsite 5 days a week (Mon-Fri 8AM-5PM EST) at 111 Sylvan Ave Englewood Cliffs, NJ.
The Senior Payroll Analyst is responsible for accurate, timely, and compliant multi-state payroll processing. This role serves as a primary owner and subject matter expert for complex payroll transactions, issue resolution, payroll tax matters, reconciliations, large-scale data audits, vendor escalations, and process improvement initiatives. The Senior Payroll Analyst is expected to resolve complex matters with limited supervision, assess payroll tax and accounting impacts, and drive issues from root cause analysis through documented closure.
The ideal candidate is analytical, systematic, and comfortable working with complex payroll data. This role requires independent judgment, advanced problem-solving, cross-functional coordination, and the ability to mentor or guide junior payroll team members on established processes, exception handling, and documentation standards.
Responsibilities
1. Payroll Processing, Complex Adjustments, and Compliance
Process and review multi-state US payroll for salaried, hourly, and other employee populations.
Own complex payroll activities, including reversals, voids, post-only transactions, retroactive payments, overpayments, repayments, manual checks, and off-cycle payrolls.
Analyze and process current-quarter, prior-quarter, and prior-year adjustments with appropriate tax treatment, accounting impact, and audit documentation.
Review payroll inputs, exception reports, and employee-level calculations before payroll is finalized, with emphasis on high-risk or unusual transactions.
Serve as an escalation point for complex employee pay issues, tax setup discrepancies, prior-period corrections, and payroll calculation questions.
Support federal, state, and local payroll tax compliance, including tax notices, amended filings, W-2s, and W-2Cs.
Maintain clear documentation and appropriate controls for payroll adjustments, approvals, issue resolution, and audit support.
2. Reconciliation, Auditing, and Root Cause Analysis
Perform gross-to-net, payroll tax, 401(k), benefits, deductions, garnishments, bank funding, and general ledger reconciliations.
Lead investigation of payroll tax liabilities, deposits, filings, vendor reports, and reconciliation variances through resolution.
Validate employee and employer 401(k) contributions against payroll records and retirement plan vendor files.
Audit large volumes of payroll data, including company-wide employee populations, to identify errors, missing transactions, unusual activity, and data integrity issues.
Perform root cause analysis for recurring payroll issues and recommend control or process changes to prevent recurrence.
Support month-end, quarter-end, and year-end close and reconciliation processes by preparing analysis, resolving variances, and explaining payroll impacts to stakeholders.
Prepare clear payroll reports and analyses for Payroll, Finance, Accounting, HR, leadership, auditors, and external partners as needed.
3. Vendor, Stakeholder, and Escalation Management
Work directly with payroll, tax, retirement plan, banking, benefits, and system vendors to resolve operational, filing, and data-related issues.
Own vendor cases and complex stakeholder issues until fully resolved, documented, and communicated to the appropriate parties.
Partner with HR, Benefits, Finance, Accounting, Compensation, Legal, and managers on complex payroll matters requiring cross-functional coordination.
Provide guidance to internal stakeholders on payroll data requirements, exception handling, control expectations, and documentation needs.
Escalate high-risk, unresolved, or compliance-sensitive matters to payroll leadership with clear facts, recommended options, and potential payroll impacts.
4. Systems, Automation, Process Improvement, and Team Guidance
Support payroll system maintenance, testing, integrations, upgrades, and implementation projects.
Lead or co-lead payroll process improvement initiatives that streamline work, reduce manual effort, strengthen controls, and improve accuracy.
Validate data between HR, timekeeping, benefits, retirement, tax, finance, and payroll systems, with focus on integration issues and downstream payroll impacts.
Develop practical automation opportunities, reporting improvements, and responsible use cases for AI-enabled tools within payroll controls.
Maintain payroll procedures, reconciliation files, checklists, control documentation, and knowledge-sharing materials.
Mentor or guide Payroll Analysts on routine processing, reconciliation preparation, escalation standards, and documentation practices.
Required Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field.
5-8+ years of US payroll experience, preferably in a high-volume, multi-state environment.
Strong experience with complex adjustments, reversals, voids, post-only transactions, overpayment/repayment processing, and prior-period corrections.
Hands-on experience with payroll tax, 401(k), gross-to-net, bank, benefits, and general ledger reconciliations.
Strong problem-solving, critical-thinking, root-cause analysis, and organizational skills.
Ability to audit and analyze large payroll data sets accurately and confidently.
Intermediate-to-advanced Excel skills, including formulas, lookups, pivot tables, data validation, filtering, and large-data analysis.
Ability to work independently, guide issue resolution, manage competing priorities, protect confidential information, and meet strict payroll deadlines.
Experience working with payroll or HCM systems; hands-on experience with UKG Pro is strongly preferred.
Familiarity with ADP Smart Tax Compliance is preferred.
Improvement-oriented mindset with demonstrated ability to identify control gaps, propose practical solutions, and support payroll automation or technology initiatives.
This is an on-site position.
Preferred Qualifications
Experience with payroll system integration, implementations, process redesign, or automation projects.
Experience in a public company or Sarbanes-Oxley-controlled environment.
Experience in resolving multi-state and local payroll tax notices and compliance issues.
CPP certification preferred; FPC may be considered with strong relevant experience.
Experience mentoring junior payroll team members or serving as an escalation point for complex payroll issues.
#LI-DR1
Recruiting Range
$90,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
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Alpharetta, GA
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