Responsibilities: — Provide telephone triage for hospice patients and families — Assess patient conditions and determine appropriate next steps — Collaborate with on-call teams to coordinate care and resources — Accurately document all communications and interventions — Maintain a calm and professional demeanor while handling urgent calls Requirements: — Active multistate Registered Nurse (RN) license — Hospice, palliative, or end-of-life care experience is strongly preferred — Comfortable with technology and electronic medical records (EMR) for documentation — Ability and comfort with typing documentation and notes in a fast-paced environment — Ability to handle stress and multitask when receiving calls (minimum 5 calls per hour on weekdays, up to 8 per hour on weekends) — Strong communication and critical thinking skills — Ability to work independently in a remote environment — Reliable internet connectivity and consistent attendance during scheduled shifts Benefits: — Base pay at $25 per hour with opportunities to increase up to $28 per hour within first 6 months — $1 shift differential for overnights and weekends (Friday evening, Saturday & Sunday) — 3 weeks of paid remote training — Supportive clinical team — Work from home with a personalized workspace — Shorter shifts for better work-life balance — PTO accumulation based on hours worked — Eligibility to participate in 401(k) plan — Full-time nurses may participate in medical, dental, vision, and supplemental insurances This is a remote position requiring active communication and reliable internet to support timely patient care coordination during all scheduled shifts.
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