Вакансии

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position WAITER for CRYSTAL CRUISES! Waiter is responsible to assist their senior waiters in serving our guests at their station or other assigned areas ensuring that the six-star Crystal service standard is maintained at all times ensuring a superior guest experience and a healthy productive work environment within company guidelines and budgets. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To greet guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service by assisting their senior waiter at their assigned station in Waterside, Silk, Churasscaria and / or Marketplace restaurants or other venues as assigned. Liaise with senior headwaiter and galley to ensure adherence to any guest dietary requirements and / or food allergies. Manage restaurant reservations and seating requirements, when instructed. Learn and use appropriate food and wine terminology & pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests. Present F&B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections. Relay orders to the Galley; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies. Adhere to company policies, procedures, manuals, directives and appearance standards at all times. To keep assigned service stations well stocked and organized (as per USPH / Shipboard Sanitation Program standards including logs and labeling). Report any maintenance issues to assigned supervisor and follow up on work orders until completed. Other responsibilities as assigned, not limited to the above. Requirements: Minimum of three (3) years of experience in a luxury international hotel property as a waiter/tress or (2) years of experience in the luxury cruise industry as a waiter/tress (Cruise ship experience is preferred). Must have good food and beverage knowledge. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position MESS ATTENDANT for CRYSTAL CRUISES! Mess Attendant ensures a friendly and professional service following Crystal Basics procedures while maintaining highest cleaning and hygiene standard in all assigned areas. In addition you ensure glassware, plates, flatware, equipment and utensils are in an exceptionally clean, orderly and stocked condition. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: Ensure absolute cleanliness and order in accordance with Public Health rules. Setting up and maintaining all self-service buffet areas ensuring each item is associated with the correct label. Including, if so instructed, working from behind the food lines. Ensure Daily Menu is placed in preparation for every meal seating Working area is set up and continuously replenished in accordance with direction from supervisor and pre-established standards and manuals. Prepare and perform F&B activities and special events as assigned. Cleaning of working areas, buffet lines and operating equipment in accordance with company rules and standards. All cleaning and fridge logs are updated daily or when applicable. Assist in other departments upon instruction from supervisors as required. Keeping and storing of any assigned inventory stock in accordance with set par levels following safety and sanitation rules and regulation. Actively participate in onboard training programs. Embarkation duty as directed, including luggage assistance, guest escorting and any other related duty. Participate in loading as required and on direction of supervisors. Requirements: Minimum of 1-2 years of experience in a luxury international hotel property as a Restaurant attendant (Cruise ship experience is preferred). Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position CLEARANCE OFFICER for CRYSTAL CRUISES! Clearance Officer is responsible to plan, coordinate and execute all formalities for customs and immigration (including onboard custom and immigration inspections) for Guests and Crew and to ensure that all documentation is in order so that the ship can be cleared immediately upon arrival. CONDITIONS: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. RESPONSABILITIES To plan, coordinate and execute all formalities for customs and immigration (including onboard custom and immigration inspections) for Guests and Crew and to ensure that all documentation is in order so that the ship can be cleared immediately upon arrival. To be responsible for updating Guest passport details in Fidelio and to ensure that all Guests passports are secure at all times. To ensure that all Guests receive travel documentation folders with the correct color coded tags before the end of the cruise and that all debarking Guests in way ports are informed about required documents for their departure. To ensure that a six star service is provided to Guests at all times and to deal with Guests complaints and comments in an efficient and timely manner. REQUIREMENTS: Minimum 21 years old College Degree/Diploma, Hotel, or Tourism School required. Minimum of two (2) years’ experience onboard a luxury cruise ship in a Clearance related position or a minimum of one (1) year experience onboard a luxury cruise ship at the Reception Desk. Previous experience at the Front Desk on a Crystal Ship preferred. Must be fluent in written and spoken English (needs to score at least 90% in the onboard English proficiency test). Excellent interpersonal and public communication skills. Must have good administrative skills (proficient in Outlook, Word and Excel). Must possess excellent leadership skills and the ability to interact with all levels of people. Vaccination Covid-19 mandatory with WHO approved vaccines Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CRYSTAL CRUISES! Butler is responsible for the guests’ experience, offering a  premium service that is both exceptional and memorable. Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To collect guests from the gangway and escort them to their suites on embarkation day (check in) and explain the suite functions and amenities. To provide breakfast, lunch, dinner including 24-hour room service to guests upon their request. To provide canapé's, teatime, turndown and bar service to guests upon their request. To make onboard reservations, pack/unpack and shine shoes for guests upon their request. To do deliveries (such as laundry, gifts, times fax etc.) to guest suites. To replenish beverages, coffee & tea, ice and fresh fruits twice a day or as necessary. To log the guest’s personal laundry, send it down to the laundry for washing, dry cleaning or pressing, and deliver it back to guests in a timely manner. To order enough soft drinks, liquor/wine & sparkling wines and fresh fruits for all pantries and to ensure that daily menus are distributed to guests in a timely manner (as per assigned side-duty and schedule, however, to not overstock items in the pantries). To ensure that always assigned pantries and lockers kept clean and tidy and in accordance with safety rules and regulations, following the guidelines of USPH. To follow the proper cleaning and maintenance procedures of equipment in pantries. To clean and refill the coffee machines in assigned guest rooms and pantries properly, as per schedule, usage and according to maintenance manuals. To refill beverage stations in all waiting lounges To ensure that all equipment is properly and securely stored away when not on duty. To follow and execute the housekeeping sanitation program and to complete and update all sanitation log sheets as per policy. To report work orders to the head butler and/or housekeeping office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner. To maintain a friendly and approachable demeanor, even under pressure, and utilize an in-depth knowledge and understanding of Crystal Basics. Requirements: Minimum of two (2) years guest facing service experience in a luxury environment. (Cruise ship experience is preferred). Must have good food and beverage knowledge as well as proficiency in other services provided onboard. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BARTENDER for CRYSTAL CRUISES! Bartender ensures the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place. Bartender is responsible to create a friendly, guest-oriented service culture to ensure Guest satisfaction. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To greet Guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service in public rooms, lounges, open decks and bars. Adhere to company policies, procedures, manuals, directives and appearance standards at all times. Takes orders from guests or Bar Servers. Asks for appropriate identification to determine minimum drinking age. Prepares all beverages, strong understanding of deferent alcohol and non-alcohol beverages. Serves wine and draught or bottled beer in the appropriate glass or fashion. Ensure proper cleaning (as per USPH / Shipboard Sanitation Program standards including logs and labeling), maintenance and storage of equipment in assigned bars, pantries and / or lockers in accordance with safety rules and regulations. Report any maintenance issues to assigned supervisor and follow up on work orders until completed. Other responsibilities as assigned, not limited to the above. Requirements: Minimum of three (3) years of experience in a luxury international hotel property as a Bartender or (2) years of experience in the luxury cruise industry as a Bartender (Cruise ship experience is preferred). Must have strong beverage knowledge. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BAR WAITER for CRYSTAL CRUISES! BAR WAITER is responsible to deal with guests and fellow crew members in a professional courteous manner ensuring that a six star Crystal service standard is maintained at all times providing a superior guest experience and a healthy productive work environment within company guidelines. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To greet Guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service in public rooms, lounges, open decks and bars. Adhere to company policies, procedures, manuals, directives and appearance standards at all times. To prepare garnishes and other mise en place for their assigned bar. Bar waiter must have a comprehensive knowledge of the ingredients and prices of all drinks on the menu as well as the daily specials and any promotional sale for the day. Ensure proper cleaning (as per USPH / Shipboard Sanitation Program standards including logs and labeling), maintenance and storage of equipment in assigned bars, pantries and / or lockers in accordance with safety rules and regulations. Report any maintenance issues to assigned supervisor and follow up on work orders until completed. Other responsibilities as assigned, not limited to the above. Requirements: Minimum of three (3) years of experience in a luxury international hotel property or two (2) years of experience in the luxury cruise industry in a bar environment (Cruise ship experience is preferred). Fluent spoken English Must have good product and beverage knowledge. Good interpersonal and public communication skills. Very good organizational skills and attention to details are required. Must possess initiative and the ability to work independently. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure utilizing an in depth understanding and knowledge of Crystal Basics Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions ASSISTANT TOUR MANAGER for COSTA CRUISES! The Assistant Tour Manager plays a key role in overseeing shore excursion operations. He/She will work closely with the Tour Manager to ensure top-notch excursion quality and guest satisfaction, all while adhering to company standards. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: You’ll oversee and boost sales, proposing innovative ideas to enhance revenue in line with company targets. You’ll keep shore excursion selections updated and be well-versed in the products to ensure guest satisfaction and meet revenue goals. You’ll manage guest queues, addressing any requests or inquiries promptly. You’ll join guests on tours, promoting upcoming ports and excursions, and assist with translations as needed to provide excellent service and engage all guests. You’ll handle accounts, complete reports, and organize tour tickets to support the Tour Manager. You’ll assist the Tour Manager in overseeing personnel duties, ensuring team members understand their tasks and targets, and providing training and suggestions per company procedures. You’ll oversee setting up all sales channels, including ITV, new totems, and interactive kiosks, ensuring they operate smoothly and efficiently. You’ll assist the Tour Manager in handling complaints, aiming to deliver quick and effective solutions that enhance guest satisfaction. You’ll supervise transfers, embarkation, and disembarkation processes, ensuring they are conducted safely and efficiently to assist guests Requirements: Minimum 19 years old You hold a Secondary school Diploma or, preferable, a degree in tourism or languages You have a proven track in Sales or Tour Operator You have previous onboard experience in the same role (mandatory on the same position) You bring experience in staff management and supervision You master English and Italian language, and you speak fluently a third language among French, German, Spanish, Portuguese, Chinese Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: January 6, 2025 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Aquatic Attendant for Carnival Cruise Line! The aquatic attendants are not lifeguards. The Aquatic Attendant is responsible to oversee and keep a watchful eye over the pools so as to ensure they are safe to our guests to enjoy. Conditions: Free food, accommodation, medical insurance are provided First joining ticket is provided by company Activities for crew Opportunity to travel the world while working Save money Great chance to show yourself and build a career Meet new friends from all over the world No safety certificates needed Contract: 6 months on board followed by 2 months of vacation Duties and Responsibilities: While being assigned to open deck areas the Aquatic Attendant must be alert and vigilant to ensure that the facilities are used safely. The Aquatic Attendant assigned to this duty must be alert to controlling crowd behavior, ensuring safe and orderly use of the facilities. While assigned to waterpark/slide duties/pools - the Aquatic Attendant are responsible for the safety and orderly conduct of guests; safe entry and exit of riders from the slides, general crowd control and enforcement of associated procedures. The Aquatic Attendant will be responsible to correct and report any horse-play or inappropriate behavior to supervisors as necessary. The Aquatic Attendant should report any safety or repairs/maintenance that may be needed for the areas he/she oversees. Maintains constant surveillance of guests in and around the pool, acts immediately and appropriately to secure safety of guests in the event of emergency. Provides emergency care and treatment as required until the arrival of emergency medical services as trained prior to assumption of duties by company dedicated company/individual. Correct usage, storage and labeling of all chemicals and other applicable equipment. Use of cleaning machines and equipment under the guidance of management to maintain the waterpark, waterslides, whirlpools and swimming pools to company standard. When RWF are closed, will be assign with cleaning tasks as directed by Pool and Deck supervisor or Housekeeping management such as cleaning of RWF, fecal accident cleaning, sun lounger scrubbing, cleaning around the pool areas, assisting collecting plates and cups, packing up the sun lounger Requirements: ⠀ Recent experience in a water park, swimming pool or resort/Hotel pool area Water safety certificate Age: min. 21 years old Good English skills ⠀ Must be a strong swimmer & comfortable around water Strong communication skills and comfortable speaking to English speaking guests ⠀ Hospitable, positive attitude, motivated ⠀ NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated:  December 30, 2024 You can submit your Resume here pushing APPLY TO POSITION button below. If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT FRONT DESK MANAGER onboard Royal Caribbean Cruises. The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to  internal and external guests and crew alike Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more. Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SECURITY SUPERVISOR for ROYAL CARIBBEAN GROUP! The Security Supervisor is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Security Supervisor shall have an understanding of the Safety and Quality Management Program including responsibilities and those of the Security Guards in the Safety Organization according to the Emergency Plan and Station Bill. An excellent understanding of the Master's rules and regulations and the company’s policy and a thorough knowledge of the Security manual are essential for this position. The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine. He shall monitor the day/night security and prepare a log of activities during the night time hours for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night Report from this log for presentation to prescribed ship's management. The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangway security. (See Security Manual for specific instructions.) The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew. During Safety Rounds the Security Supervisor shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have to assess a situation and act accordingly until help arrives. The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm, the Security Supervisor will respond immediately to the location of the alarm. He will then be responsible for making quick decisions based on previous instructions and experience. The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other concerned Officer of any incident which has occurred. REQUIREMENTS: Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control. Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence. Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations. A level of physical fitness which permits the use of physical control and restraint techniques if needed. A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests. Knowledge of relevant equipment, processes and strategies to promote effective security. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here pushing APPLY TO POSITION button In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SPORT STAFF onboard Royal Caribbean Cruises. The Sport Staff leads and participates in a variety of Sports Deck and Cruise Director activities and duties such as climbing wall, Flowrider (FR Class), in-line skating, golf simulator, volleyball, basketball, golf course, ping pong, shuffle board, theme nights, spot lights, gangway etc. by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply)Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities. Promotes and serves as Master of Ceremonies in Sports Deck activities, and Vitality programs. Issues equipment to guests for: climbing wall, in-line skating, golf simulator, Flowrider (FR class), volleyball, basketball, golf course, ping pong, shuffle board, etc. Explains and demonstrates use of apparatus and equipment for: climbing wall, in-line skating, golf simulator, Flowrider and any other related activities. Leads Vitality classes and events. Organizes and conducts tournaments. May serve or participate as master of ceremonies. Explains and demonstrates principles, techniques, and methods of regulating movement of body, hands, or feet to achieve proficiency in activity. Observes guests during activities to detect and correct mistakes. Evaluates guests’ physical condition to participate in various sport and fitness activities. Explains and enforces safety rules and regulations. Responds and reports any type of emergency. Assembles and disassembles equipment and props required for activities. Returns items to storage area. Performs regular inventory of all equipment and supplies. Determines if equipment requires replacement or repair. Maintains the Sports Deck in a clean and orderly fashion. Posts current daily information, hours of operation, activities, etc. for the benefit of the guests. Adhering to USPH ship requirements. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Prepares all required reports utilizing the computer equipment. Attends meetings, training activities, courses and all other work-related activities as required. Socializes with guests in public areas at all times in accordance with Royal Caribbean International’s Gold Anchor Standards. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted. Operates spotlight equipment for production shows according to instructions as needed, when stage staff are required to perform duties backstage. Attends mandatory rehearsals as required. REQUIREMENTS: Minimum one year recent experience as physical fitness and/or recreational sports instructor with background with resorts, sports facilities or related recreational facilities required. Minimum 21 years old Master of Ceremonies experience preferred. Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions. Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred. Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred. Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only. Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc. Fluent ENGLISH language level NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position PUBLIC AREA ATTENDANT onboard Royal Caribbean Cruises. Public Area Attendant is responsible to maintain all public areas, crew public areas, outer deck (pools and jacuzzies) and all public restrooms, in a clean and orderly condition by performing essential duties and responsibilities described underneath. The Public Area attendants could be used in different areas on a rotation bases. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply)Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Operates steam cleaning equipment/machines, scrapers, brooms and a variety of hand and power tools. Uses a variety of cleaners and chemicals depending on the cleaning needs. Mixes water and detergents in a container to prepare cleaning solutions, according to specifications. Cleans public bathrooms, elevators, offices and crew corridors in areas not under the responsibility of a BASO. Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and area accessories to remove effects of smoke, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture. Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, clean and sanitize. Dusts furniture and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures, etc. REQUIREMENTS: Can speak LOWER (-PRE) intermediate English Minimum one-year previous cleaning experience, preferably in a 4- or 5-star hotel. Knowledge of proper cleaning techniques, requirements and use of equipment. Knowledge of proper chemical handling. Ability to apply customer service skills, according to Royal Caribbean International’s SOP’s, when interacting with guests and coworkers. Completion of high school or basic education equivalency preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position PHOTOGRAPHER/PHOTO ARTIST onboard Royal Caribbean Cruises. The Photographer is responsible for photographing daily events. Photographers will also work on gangways or in other areas “in character” as a photo mascot. Photo Gallery duties include delivering excellent customer service while handling sales of photo and retail items, and ensuring products are well displayed and merchandised to company standards. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Photograph events onboard and ashore as required, always being proactive to maximize image counts and image quality in order to meet established performance goals Wear mascot costumes inside/outside the ship for photo shoots, engaging guests with lively energy and enthusiasm at all times Deliver excellent customer service at all times by presenting a friendly, warm and calm attitude towards guest and continuously following the highest standards. Proactively assist guests in the Photo Gallery in locating their photos to maximize sales of photos and retail products. Proactively strive to enhance photography and sales skills to achieve sales and image capture performance targets on a regular basis. Follow trained departmental and shipboard environmental rules and regulations. Use a range of photographic equipment, including but not limited to digital SLR cameras, portrait studio equipment, computers and image editing software. Assist with set up, breakdown and storage of the Portrait Studio equipment. Assist with set up and breakdown of photo gallery retail displays, marketing materials, and photographs. Help maintain photo gallery and sales areas clean and organized as per company operating procedures. Proactively promote photo services and products when interacting with guests REQUIREMENTS: Minimum 21 years old Min of 1 year experience as a photographer required, preferably in a high-volume souvenir / photography business Any customer service experience and sales experience would be a plus Strong demonstrated knowledge and understanding of photographic exposure, composition and focus is essential Must be able to use a modern Digital SLR camera (Nikon D7500 in particular) , hot-shoe mounted flash and other professional equipment. Can bring own camera Nikon D7500 OR alternatively can purchase it on board for 750$ deductible from first 3 salaries. FOR PHOTO CANDIDATES it is important to include with your application a link to social media or gallery with your photo works/pictures. Basic knowledge and experience to operate basic computer systems and touch- screen kiosks is required Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy Knowledge of principles for providing exemplary customer service including problem resolution and achievement of quality service standards Must be able to work independently and function under pressure in a deadline oriented, fast paced environment for extended periods Must enjoy working with the public in a busy, active and sometimes noisy environment NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: April 16, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position JUNIOR ENGINEMAN for Royal Caribbean! The Junior Engineman has duties as directed by Chief Engineer, these will primarily be washing and painting jobs, as well as participation in maintenance work. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly. In general, they will keep the engine spaces safe, clean and tidy at all times. Participate in maintenance work, under supervision. Additional routines and work as assigned by Chief Engineer. Attends meetings, training activities, courses and all other work-related activities as required both on board and ashore. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English The Junior Engineman must hold the certificates required by the Flag State and he should have basic safety training before employment. Completion of one full contract with a performance rating of satisfactory or above. Ability to speak additional languages such as Spanish, French or German preferred. Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Incinerator Operator for Royal Caribbean! The Incinerator Operator shall carry out the work orders given by Incinerator Technician. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Incinerator Operator(s) will maintain and clean incinerator room, machinery, pulper system, and cold storage room for processed garbage. They shall, during operation, continuously monitor the operation of the incinerator and related equipment to ensure safe and proper operation. Garbage sorting of glass, metal tins, and aluminum cans. Metal tins shall be compacted and stored in the Cold Garbage Store Room. Glass is processed in crushers and stored in the Cold Garbage Store Room Aluminum cans shall be compacted and bagged for recycling at designated ports and shall also be stored in the Cold Garbage Store Room. Log times when pulper system has been cleaned At a minimum, change water in pulper systems daily. For systems where pulper water changes continuously, refer to the technical water fill flow meter once a day to ensure that a complete change of water has taken place. If not, adjust flow accordingly. Wash and rinse: - Floor - special attention to corners. - Wash basin and stairways. - Keep all sensors free of dirt. - Garbage Cold Storage Room. - Plastic containers/garbage bins. REQUIREMENTS: Minimum 21 years old Good level of English language Relevant previous experience NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES! The Group Coordinator is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc. Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue. Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service, Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution. Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc. Inspects rooms and displays for conformance to needs and desires of group. Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc. Arranges publicity, special functions, and performs other duties to promote goodwill. Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager. Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate. Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English 1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function. Proven customer service skills to build and strengthen relationships. Ability to up-sell and cross-sell products and services. Ability to pay close attention to detail while coordinating many functions Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to conduct meetings efficiently and in a timely manner. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to perform basic math functions with regard to product and service pricing. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications. Completion of high school or basic education equivalency preferred. Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Assistant Electrician for Royal Caribbean! The Assistant Electrician aside from doing electrical maintenance and troubleshooting, you will keep the ship’s electrical stores and workshops in good order. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Lighting Management: Maintain and manage all interior and exterior (deck) lighting, ensuring safety and ambiance. Electrical Repairs: Repair electrical equipment in guest and crew cabins, providing prompt solutions to ensure comfort and functionality. Routine Maintenance: Perform regular electrical maintenance to keep our systems running efficiently. REQUIREMENTS: Must possess minimum 3 years’ experience in related field Must hold Electrical Studies certificate(s) or diploma(s) in area of technical specialty. Three or more years’ progressive electrical/technical experience and training in the electrical field. Minimum 21 years old Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: October 1, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position APPRENTICE PURSER for ROYAL CARIBBEAN CRUISES! The Apprentice Purser assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters. Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters. Performs clerical work such as filing and photocopying. Assists with general office work and duties. Assists the Financial Operations Division as determined by the Financial Controller. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum 21 years old Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution. Very good level of English language Ability to work independently as well as part of a closely-knit team. Ability to work with and maintain confidential documentation. Ability to excel with reconciliation, functions and formulas relating to cash handling. Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint. Completion of high school, basic education or vocational training equivalency preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions