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Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hotel Manager is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in dollars. A bonus system for rewarding employees, as well as tips. REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. 12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Overseeing daily hotel operations. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring GUEST RELATIONS MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Guest Relations Manager assists the Front Office Manager in ensuring our guests have only the best experiences while they stay on board, taking their time with us from ordinary to extraordinary! You’ll also develop strategies to keep guest satisfaction high and train other reception staff members on best practices. Making sure all guest needs and requests are processed in timely manner to a positive guest satisfaction having in mind company policies and regulations and with minimal cost impact. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more year progressive management experience in an upscale hotel or cruise ship of which two years as Guest Relations Manager Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Guest Relation Services together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Front Office Manager in maintaining and updating the Administration Manual Serve as a point of contact for guests, answering any questions and helping with any needs they might have Anticipate the needs and accommodations of all guests Tailor recommendations to guests based on occasions, wants, and needs Resolve all guest complaints in a timely and courteous manner Work alongside other departments, such as housekeeping and room service, to provide a top-notch experience for guests Promote other departments’ amenities and offerings Train front office team members on hospitality best practices Together with FOM assign tasks to front office team members based on daily schedules Provide reports to senior management on a regular basis Responsible to answer and to provide information to passengers when needed. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Front Office Manager is responsible for the overall management and supervision of the front office/reception operations. This includes guest check-in/check-out, reservations, concierge services, and ensuring guest satisfaction. Responsible for ensuring a positive and memorable guest experience throughout their stay. This role focuses on proactive guest service, resolving guest issues, and building strong guest relationships WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more-years progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist. Excellent communication, problem solving, decision making, and interpersonal skills. Strong organizational and management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with Chief Purser and or HM. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Chief Purser in maintaining and updating the Administration Manual. Responsible to answer and to provide information to passengers when needed. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. In charge to organize and process all passengers at embarkation-registration. This to include and not limited to passport collection, cabin keys issuance, and all needed for smooth embarkation process, with assistance of AFM as well outside agents (i.e. Sochi operation) Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form. Monitoring maintaining of a logbook of all found items and reports of the lost items. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring F&B MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: F&B Manager directs the Food & Beverage Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Food and Beverage Manager. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Monitors POS management programs and purchasing practices including inventories and receivables.  Allocates funds, authorizes expenditures, and assists in adhering to departmental budgets. Provides approval for non-standard requisitions for supplies and equipment. Responsible to maintain and update the Food & Beverage Operation Manuals. Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef. In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, etc) Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Responsible for the food, beverage, equipment & consumables monthly inventories and monitor working practices to minimize breakages. Ensures that the Provision Master performance is executed according to company’s guidelines. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Crew Purser is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips. No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department.  Accomplishes the targets set forth by the company through the management of and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual. Ensures the security and safety of guests and staff through established emergency procedures. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring ASST FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: Asst Front Office Manager assists the Front Office Manager with the Desk and Accounting Operation to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Front Office Manager in maintaining and updating the Administration Manual. Responsible to answer and to provide information to passengers when needed. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document. Assist Front Office Manager in issuing a landing card to each passenger embarking Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form. Maintain a logbook of all found items and reports of the lost items. Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: 2nd PURSER assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions. Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser. Implement the onboard crew matrix in the online system. Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring 1st PURSERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: 1st PURSER is responsible for the Onboard revenue and financial operations onboard as instructed by the Chief purser, monitoring Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. Tracks and analyzing the hotel operation costs to ensure that all will be in accordance to the targets. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips. REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Financial part of the Pursers Department.  Accomplishes the targets set forth by the company through the management of and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity . Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring SELECTION HOSTESS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Selection Hostess assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Strong communication, problem solving and interpersonal skills. Customer service and conflict resolution skills. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere. Offer assistance, answer inquiries, and direct guests to their designated areas. Manage reservations, ensuring accurate recording and timely communication with the kitchen and serving staff. Use reservation systems to track and organize bookings. Organize and optimize seating arrangements to accommodate reservations and walk-in guests. Consider factors such as server sections, table turnover, and special requests. Maintain a wait-list during peak hours, keeping guests informed about estimated wait times. Provide alternatives or recommendations to enhance the guest experience. Act as a communication hub between guests, servers, and kitchen staff to ensure efficient service. Relay special requests, allergies, or other pertinent information to the appropriate personnel. Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hotel Controller is responsible of the Hotel Stocks (Consumables and Durables) onboard to ensure company, as well all costs of hotel department vs revenue, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Hotel Inventory Officer. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning,   coordination and execution.  This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Prepare all (Hotel) orders as requested by the Provision Master and reviewed by the Hotel Manager. Ensure that (Hotel) requirements are properly addressed when it comes to item needed in the Operations. Check deliveries/invoiced items against the Order made on board as to quantity and quality. Prepare loading reports to advise Management of inconsistencies in the deliveries of items. Enter invoiced items in the Inventory system Entered received invoice in the Invoice log report for submission to Head office every end of the month. Enter (Hotel) assurances in the system to their proper cost points. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOSTESS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hostess assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. Customer service-oriented role responsible for welcoming guests, checking seating assignment, and ensuring their overall dining experience is pleasant. Restaurant Hostesses are the first point of contact for guests and are expected to provide excellent customer service. Friendly and outgoing personality, excellent communication skills, and the ability to multitask. Restaurant Hostesses must also be able to handle customer complaints or issues in a professional and timely manner. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Strong communication, problem solving and interpersonal skills. Customer service and conflict resolution skills. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere. Offer assistance, answer inquiries, and direct guests to their designated areas. Provide alternatives or recommendations to enhance the guest experience. Relay special requests, allergies, or other pertinent information to the appropriate personnel. Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods. Promote special offerings, promotions, and upsell items to enhance the overall dining experience and increase revenue. Encourage guests to explore new menu options. Monitor and maintain cleanliness in the waiting area, ensuring a tidy and welcoming environment. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring F&B SUPERVISOR for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The F&B Supervisor assists the Restaurant Manager in directing the Restaurant Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through subordinates. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 2 years as Assistant Maitre d’ Hotel. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international subordinates in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Assist the Restaurant Manager to plan, organize, support, control, and evaluate the operation in the Restaurants and the Wine Service.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Assist the Restaurant Manager in preparing the restaurants “in circulation” silverware, chinaware, glassware, linen and equipment weekly and monthly inventories and monitors working practices to minimize breakages. Enforce best practices for proper inventory and stock control by checking that all stations are provided with the necessary equipment and material. Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level. Assists the Restaurant Manager to update the Restaurant Operation Manual. Assists the Restaurant Manager in adhering to departmental budgets. Submits requisitions for supplies and equipment from the stores to the Restaurant Manager for his final approval. Assist the Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. In conjunction with the Restaurant Manager, ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring F&B SERVERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The F&B Server assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Five or more-year experience in an upscale hotel or cruise ship in the food and beverage area of which, preferable 3 years in service area Strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Assists the team to provide proper Buffet service and set up. Ensures proper Room Service deliveries by checking that each tray is clean, food is well presented, and that orders are fulfilled and delivered in timely manner. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules procedures. Ensures that all bar checks are being duly signed by guests, and that copies are being collected and presented to the F&B supervisor of the area in order to cross check sales and financial administration purposes. Responsible to run sales reports every time at the end of each working shift and on each end of voyage prior guest’s disembarkation. Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Assists the supervisors where assign to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks, table cleaning and setup, and all needed as instructed by supervisor of the area. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Food and Beverage Supervisor for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Food and Beverage Supervisor plays a pivotal role in supporting the Assistant Restaurant Manager in overseeing all dining operations onboard. This position is dedicated to delivering exceptional guest experiences that embody the highest standards of luxury hospitality. The Supervisor will manage a designated area of restaurant, bar, and lounge service, ensuring innovative dining experiences that align with our commitment to excellence. In this role, the Food and Beverage Supervisor is responsible for providing outstanding service and creating memorable dining moments. This includes mentoring and developing the front-of-house team through inclusive leadership, fostering a cohesive and high-performing work environment. Collaboration with the Assistant Restaurant Manager, Executive Chef, Beverage Manager, and Food & Beverage Director is essential for implementing innovative dining concepts, managing service standards, and maintaining the highest levels of hygiene and quality across all assigned areas, including crew dining, in-suite dining, and special events. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Assist in inspiring and leading a diverse front-of-house team, fostering a collaborative and highperformance culture. Support the development and implementation of comprehensive SOPs and training programs focused on luxury service standards, empowering staff to excel. Promote a positive work environment that encourages open communication and team engagement. Help deliver exceptional, personalized dining experiences that exceed guest expectations through attentive and intuitive service. Assist in creating and implementing strategies to enhance guest satisfaction, promptly addressing feedback and resolving issues. Utilize guest preferences to tailor service offerings and foster lasting relationships. Oversee daily front-of-house operations for assigned restaurants and lounges, ensuring seamless coordination between service and kitchen staff for efficient service. Maintain high standards of cleanliness, organization, and efficiency in all dining areas, ensuring compliance with health and safety regulations. Uphold luxury service standards, ensuring every guest interaction reflects attentiveness, warmth, and professionalism. Train and mentor front-of-house staff in fine dining service techniques, including table settings and guest engagement strategies. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A degree in Hospitality Management is preferred, along with relevant experience in Leadership Management, Culinary Arts, Business Administration, or a related field. Advanced certifications in food and beverage management are ideal. Minimum of 5-7 years in food and beverage management, with at least 2-3 years in a luxury restaurant role. Proven experience in luxury hospitality or yacht/cruise line operations is preferred. Exceptional leadership, operational excellence, and strong communication skills are essential. Familiarity with food and beverage operational systems is required. Experience in Michelin Star establishments is a plus. Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Suite Attendant for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibility of the Suite Attendant is to ensure guest satisfaction through the delivery of a quality and consistent in-suite/ stateroom service What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Responsible for the cleanliness of all guest staterooms/ suites in assigned section. Provide personal assistance to guests and aim to exceed their expectations. Be friendly and helpful to all guests in assigned section and all other areas. Provide introduction and greet guests boarding in assigned suites during embarkation period. Explain features of the cabins such as TV/DVD/INET, minibar, safe, room service system, laundry service and other services provided. Handle all linen for the daily operation. Use chemicals in safe, responsible and cost-effective way Take care of the necessary exchange in the ship laundry. Takes care of guest personal laundry requests. Strip and re-cover beds according to set schedule and standards. Restock the Mini-Bars, complimentary soft drinks, water. Replenish supplies such as drinking glasses, stationary, ice and all other amenities. Report and follow up all defective equipment, fixtures and supplies. Cooperate with the Guest Experience Ambassador to create a positive atmosphere for the guests. Ensure the cleanliness of the staterooms, by working with the House Attendants Report any deficiencies to the Executive Housekeeper/ Housekeeping Supervisor. Handle all equipment in assigned section safely (vacuum cleaner, suite attendant cart, etc.) ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school diploma or higher. Equivalent combination of education and shipboard experience Minimum of three years related experience as suite attendant in luxury hotels and/or onboard cruise line Excellent communication skills and proficiency in English are a must Possess ability to make decisions Good administrative skills Must be cost and quality conscious Work with international team members Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Server for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Server plays a vital role in delivering exceptional dining experiences onboard a luxury yacht, reporting directly to the Food and Beverage Supervisor. This position is dedicated to providing attentive and personalized service that reflects the highest standards of luxury hospitality. Servers will create memorable moments for guests while working collaboratively with all front-of-house and culinary teams to ensure seamless service across all dining venues. In this role, the Server is responsible for taking orders, delivering and serving food and beverages, and ensuring guest satisfaction throughout the dining experience. They will actively engage with guests, providing recommendations and addressing any needs or concerns promptly. A commitment to excellence and teamwork is essential, as Servers will work closely with the Food and Beverage Supervisor and other team members to maintain high service standards across all dining areas, including crew dining, in-suite dining, and special events. A basic knowledge of beverages is required for this role: alcoholic and non-alcoholic. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide attentive, personalized service to all guests, anticipating their needs and preferences in a luxury environment. Engage with guests to create memorable dining experiences and foster lasting relationships, utilizing knowledge of guest preferences and special occasions. Respond promptly to guest inquiries and concerns, ensuring satisfaction throughout their dining experience. Ensure food and beverage products are promptly picked up from the galleys and pantries and delivered to guests to ensure quality and integrity of product. Familiarity with luxury yacht operations, including understanding the unique needs and expectations of high-net-worth individuals. Ability to navigate onboard etiquette and protocols, ensuring discretion and professionalism at all times. Knowledge of yacht amenities and activities to enhance guest engagement and provide tailored recommendations. Work collaboratively with the front-of-house team, following guidance from the Food and Beverage Communicate effectively with kitchen and bar staff to coordinate orders and ensure timely delivery of food and beverages. Participate in pre-shift meetings to stay informed about menu items, specials, and service expectations. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A high school diploma or equivalent is required; further education in Hospitality or related fields is a plus. Previous experience in a server role, preferably in luxury hospitality, fine dining, or yacht settings. Strong communication and interpersonal skills, with the ability to work well in a team-oriented environment. Familiarity with food and beverage service techniques is preferred; knowledge of wine and cocktail offerings is a plus Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Restaurant Host for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Restaurant Host plays a vital role in delivering exceptional guest experiences and maintaining the highest standards of luxury hospitality onboard. This position involves overseeing dining operations within designated areas of the restaurant, bar, and lounge, ensuring that guests receive personalized service that aligns with our commitment to excellence What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide outstanding, personalized dining experiences that exceed guest expectations through attentive service. Utilize guest preferences and feedback to tailor service offerings and foster lasting relationships. Actively solicit and document guest feedback during their dining experience to identify areas for improvement and enhance service offerings. Efficiently manage the restaurant's reservation system to optimize seating arrangements and guest flow. Ensure accurate and timely communication of reservations to the service team. Welcome guests warmly upon arrival, provide menus, and escort them to their tables. Maintain an organized seating chart to balance service across the dining area. Handle waitlist operations during peak dining times, effectively communicating wait times to guests and ensuring a smooth flow of service. Monitor table turnover rates and coordinate with the front-of-house staff to ensure timely clearing and resetting of tables for incoming guests. Maintain open lines of communication with servers and kitchen staff to relay any special requests or dietary restrictions from guests, ensuring seamless service delivery. Address any guest inquiries, concerns, or complaints promptly and professionally, demonstrating a commitment to guest satisfaction and a proactive approach to problem-solving. Maintain high standards of cleanliness and organization in all dining areas, adhering to health and safety regulations. Demonstrate knowledge of food and beverage reservation systems and related technical applications. Utilize Microsoft Office applications for scheduling, reporting, and communication. Manage the flow of service during meal periods, ensuring timely delivery of food and beverages while maintaining exceptional standards. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A degree in Hospitality Management or a related field is preferred. Relevant experience in fine dining service or luxury hospitality is essential Minimum of 3-5 years in food and beverage roles, with at least 1-2 years in a luxury restaurant setting. Proven experience in cruise line operations or similar environments is a plus. Familiarity with food and beverage reservation and operational systems is required. Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Guest Services Agent for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibilities of the Guest Services Agent is to aassist all guests with any service issues, queries and complaints, as well as providing general Yacht, port, tour & travel information. Meet or exceed guest expectations on every occasion. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries Work in top level company and paradise-like settings with world-class onboard facilities Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide guests with general ship, port and tour information; become knowledgeable concerning all facets of shipboard organization and services, ports of call and shore excursions. Process all passengers at embarkation/registration according to the embarkation SOP. This includes, lifting tickets, collecting passports and other documents. Liaise with other departments on any suite issues, changes or other requests. Confirm any restaurant reservations in co-operation with Restaurant Manager. Handle administrative services and communication services (copy, scanning, mail, fax, phone, etc.). Receive lost and found items. Maintain a working change fund for the cashing of passenger travelers’ checks, currency exchange. This fund to be balanced daily. Ensure that all received passenger complaints are either settled immediately or referred to the MOD. Ensure glitches are tracked and entered into the system immediately for full awareness and resolution and follow up. Prepares the Guest Berthing list, Guest lists, Party invitations, Gift Orders and special notes from the Ship’s management to the guests. To the maximum extent possible, become aware of each guest name as soon as possible during each cruise. Be the main contact for ship board Chat services. Be able to immediately acknowledge the guest inquiry and coordinate with the necessary departments for follow up. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school education or higher. Equivalent combination of education and shipboard experience. Minimum of three years of related experience in customer services in luxury hotels and/or onboard luxury cruise lines Familiar with basic shipboard operation. Fluent in written and spoken English Knowledge of general office practices, procedures and equipment. Ability to prioritize tasks and work independently. Strong organizational, interpersonal and communication skills. Ability to interact with senior-level management and owner representatives. Adherence to specific scheduled working hours yet being flexible to operational requirements. Ability to interact professional in an international team. Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment. Easily adapts to change. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions