Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment
is working with a fast-growing customer experience company that is seeking to onboard
Dutch-speaking Level 1 Technical Support Specialists
to join their eMobility team in Lisbon.
In this role, you provide first-line technical support to customers experiencing issues with electric vehicle charging stations, carrying out basic diagnostics, troubleshooting and escalation of more complex cases.
Position: Technical Support Specialist
Location: Lisbon, Portugal
Model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Respond to customer enquiries via phone, email and chat regarding EV charger functionality, connectivity and usage
Perform initial diagnostics covering power status, network connectivity and user interface issues
Guide customers through standard troubleshooting steps, including resets, cable inspections and mobile app configuration
Escalate unresolved or complex issues to Tier 2 support or field service teams
Document technical findings and customer interactions accurately in the ticketing system
Prioritise cases according to SLAs, warranty status and issue severity
Monitor recurring technical issues and contribute to trend analysis and product reliability improvements
Maintain up-to-date knowledge of EV charger models, firmware updates and support procedures
Contribute to knowledge management and continuous improvement initiatives
Follow safety and operational standards during remote support interactions
REQUIREMENTS:
Native-level Dutch
Proficiency in English
Previous experience in a customer-facing technical support role, preferably in a call centre or eMobility environment
Basic understanding of electrical systems, IoT devices and network troubleshooting, including Wi-Fi, Ethernet and SIM-based connectivity
Ability to explain technical concepts clearly to non-technical users
Experience using CRM and ticketing systems
Comfortable working across different support channels, including voice, chat, email and back office
Willingness to work in a 24/7 shift-based environment, including weekends and holidays
Residence in the Lisbon area
Availability to work in a hybrid setup
OFFER:
Meal allowance
Monthly transport allowance
22 days of annual leave
Birthday day off
1-month probation period
Company-provided equipment
Hybrid working model
Evening and weekend shifts can be worked from home
Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a German speaking Fraud Activity Agent for their offices in Barcelona.
Position: Fraud Activity Agent
Location: Barcelona, Spain
Employment type: Full-time, on-site
Remuneration: Base salary + performance bonus.
DUTIES AND RESPONSIBILITIES:
Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processes
Review and validate customer-provided documentation to assess potential risks or fraudulent behavior
Resolve cases accurately and within defined timelines while ensuring compliance with service-level standards
Monitor pending cases, follow up on outstanding documentation, and escalate when necessary
Maintain detailed and accurate records of investigations, actions, and outcomes
Communicate professionally and effectively in sensitive or escalated situations
Apply knowledge of risk indicators, fraud patterns, and process insights to prevent and mitigate risk
Identify opportunities to improve workflows, share recommendations, and support process enhancements
Demonstrate sound judgment, independence, and professionalism when handling high-impact cases
REQUIREMENTS:
Fluent in German (C1), with proficiency in writing and written. As well as proficiency in English (at least B2).
Strong analytical, problem-solving, and critical thinking skills
Prior experience in fraud prevention, risk management, or back-office support (minimum 6 months preferred)
Proven ability to meet or exceed performance targets and maintain professional standards
High level of integrity, reliability, and accountability in all tasks
Strong interpersonal skills, including active listening, empathy, and adaptability
Experience handling complex or escalated cases with professionalism
Proficiency with research and support tools (knowledge bases, search engines, CRMs, shipment tracking systems, etc.)
Familiarity with operating systems (iOS, Android, Windows) and ability to explain them clearly
Attention to detail, accuracy, and autonomy in daily work
Ability to perform under pressure, make well-reasoned decisions, and apply root-cause analysis
Willingness to share best practices, contribute to team improvements, and continuously learn
Dependable, punctual, and committed to maintaining a positive and professional work ethic
BENEFITS:
Attractive remuneration with capped sales bonuses.
Private healthcare coverage.
Relocation assistance.
Fully paid training on company processes, tools, and products.
Modern office facilities in a convenient central location.
Location: Thessaloniki, Greece; Sheki, Azerbaijan; Kutaisi, Georgia; Tbilisi, Georgia; Vanadzor, Armenia; Yerevan, Armenia; İzmir, Türkiye; Isfahan, Iran; Hrazdan, Armenia; Homs, Syria; Gyumri, Armenia; Gebele, Azerbaijan; Gaziantep, Türkiye; Ganja, Azerbaijan; Fethiye, Türkiye; Famagusta, Cyprus; Eskişehir, Türkiye; Edirne, Türkiye; Dashoguz, Turkmenistan; Damascus, Syria; Bursa, Türkiye; Burgas, Bulgaria; Bucharest, Romania; Bnei Brak, Israel; Birkirkara, Malta; Batumi, Georgia; Basrah, Iraq; Baku, Azerbaijan; Baghdad, Iraq; Nicosia, Cyprus; Limassol, Cyprus; Athens, Greece; Astana, Kazakhstan; Ashgabat, Turkmenistan; Antalya, Türkiye; Ankara, Türkiye; Almaty, Kazakhstan; Aleppo, Syria; Alanya, Türkiye; Adana, Türkiye; Abovyan, Armenia; Bodrum, Türkiye; Samarkand, Uzbekistan; Tashkent, Uzbekistan; Lisbon, Portugal
Workplace: fully
Hey there! David Kennedy Recruitment is on the lookout for an amazing Mass Volume Freelance Recruitment Partner to join our team. If you're a true hunter and love connecting talented individuals with our clients needs we want to hear from you! This freelance role offers a commission-based structure, meaning your earnings will be directly tied to your successful candidate placements.
Position: Freelance Recruiter
Location: Anywhere in the world (ideally within GMT+2 max)
Employment type: Freelance - able to invoice
Remuneration: Commission per placed candidates.
RESPONSIBILITIES:
Dive into your own sourcing channels
of your choice,
job boards, social media, and networking to source, hunt and attract top-notch candidates
Conduct screenings, assess qualifications, test language levels, and determine the perfect fit for specific job roles
Work directly with our SDM and MD to drive successful recruitment placements
Keep a steady pipeline of talented candidates for future opportunities and build lasting relationships with them
Coordinate interviews between candidates and hiring managers like a pro as and when needed
Keep candidate profiles in our ATS well-described and updated for future reference
REQUIREMENTS:
Proficient in English(spoken and written) - this is a non negotiable
Full availability between 8-8 Mon-Fri (GMT+1)
Proven experience sourcing/hunting/recruiting talent (within Volume SaaS/BPO/Languages for roles clients within and outside of Europe)
Important you have your own access to LinkedIn (Minimum) Sales Navigator and have circa 10,000 connections
Stellar communication and people skills
Ability to juggle multiple recruitment projects and work independently
Great time management, responsiveness and organizational abilities
Familiarity with applicant tracking systems (ATS) and recruitment software
BENEFITS:
Benefit from a superb commission package (30-50% on all placements)
Embrace the freedom and flexibility of fully remote work from anywhere in the world and managing your own schedule
Dive into various industries and work with diverse, mainly white-collar clients
Join a collaborative and globally based virtual team environment
Enjoy the smoothness, fairness and clarity of collaboration with David Kennedy Recruitment
** Please demonstrate your experience in the above otherwise your application may be rejection automatically **
Location: São Paulo, Brazil
Workplace: none
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit an
Audio Visual Specialist
for their Gaming studios in São Paulo, Brazil.
Position:
Audio Visual Specialist
Location: São Paulo, Brazil
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Installing, testing, and maintaining new facilities and equipment.
Proficient in crimping various connectors, including BNC, Micro BNC, RJ45, and XLR.
Strong knowledge of hardware and IT networking, including setting up and configuring network structures and ensuring proper communication between devices.
Familiarity with the functionality and purpose of scalers and matrix systems.
Setting up and maintaining equipment for virtual production environments.
Establishing and monitoring audio-visual links across different units.
Troubleshooting and repairing technical issues with equipment and systems.
Quickly identifying alternative service provisions to minimize service disruption during equipment failures.
Setting up and operating equipment and transmission links for live broadcasts.
Designing and installing custom audio-visual circuits and systems.
Designing and developing hardware and systems.
Promoting awareness of and adherence to workplace health and safety best practices.
Interpreting and implementing instructions from stakeholders, including product owners, creative directors, and colleagues.
Effectively communicating with team members and other colleagues.
Staying current with industry developments and technological advancements by networking and exploring new systems and techniques.
REQUIREMENTS:
Advanced proficiency in English (at least B2), both written and spoken
Advanced understanding of key photography principles, such as exposure, camera settings, and lenses.
In-depth technical knowledge of camera equipment.
Experience in electronics and using communication systems.
Proficient in operating video cameras.
Advanced expertise with video production switchers.
Experience with live video effects such as chroma keying.
Strong understanding of video infrastructure.
Good color vision and hearing abilities.
Excellent IT and project management capabilities.
Strong ability to work collaboratively within a team.
Problem-solving skills and creativity in troubleshooting technical issues.
Effective communication and interpersonal skills.
High attention to detail.
Strong time management abilities.
Adaptability and flexibility in various situations.
Ability to remain calm and composed under pressure.
BENEFITS:
Excellent remuneration package based on experience, skills, and performance
This role requires completion of an on-site training program in Europe, including, 90 days in Romania, and 90 days in Serbia. All flights and accommodation expenses will be fully covered during the training period.
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach career potential
Performance bonuses
Private health insurance
Location: São Paulo, Brazil
Workplace: none
David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Audio Visual Technician to join their team in São Paulo, Brazil.
Position: Audio Visual Technician
Location: São Paulo, Brazil
Employment type: Full-time
Work model: on-site
Benefits: base salary
DUTIES AND RESPONSIBILITIES:
Install AV and IT equipment based on provided diagrams, layouts, or technical instructions
Assemble and set up professional video equipment, including cameras, lenses, monitors, and power systems
Mount and connect video equipment in studio environments, ensuring proper signal routing to backend systems
Verify that all video signals are correctly transmitted to intended devices such as switchers, capture systems, and displays
Run and install low-voltage cabling for video, audio, and network systems across studio and facility spaces
Handle cable management tasks, including running, terminating, labeling, and testing SDI, XLR, and Ethernet cables
Install studio lighting and accessories in alignment with predefined lighting designs or plans
Diagnose, troubleshoot, and repair technical issues related to AV and IT systems
Implement quick solutions or workarounds to minimize equipment downtime and service disruption
REQUIREMENTS:
Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
Experience with assembling, disassembling, testing, and troubleshooting computer hardware
Ability to diagnose and repair basic hardware issues
Familiarity with basic test tools such as multimeters and an understanding of AC/DC electrical principles
Experience with soldering and working on printed circuit boards according to technical guidelines
Basic knowledge of installing and configuring operating systems, including Windows and Linux
Ability to install and set up peripheral devices and drivers (e.g., monitors, scanners, expansion cards)
Willingness to learn and adapt to new technical concepts and tools
General understanding of video camera operation and video production environments
Familiarity with basic audio equipment such as microphones and mixers
Awareness of photography fundamentals (e.g., aperture, shutter speed, ISO, exposure, lenses) is a plus
BENEFITS:
Competitive salary
This role requires completion of an on-site training program in Europe, including, 90 days in Romania, and 90 days in Serbia. All flights and accommodation expenses will be fully covered during the training period.
Private health insurance from day one
International work environment
Opportunities for career development
And many more!
Location: Berlin, Germany
Workplace: none
David Kennedy Recruitment
is working with a leading consulting firm who is looking to onboard German speaking Graduate 360 Recruitment Consultant for their Berlin office.
Position: Graduate 360 Recruitment Consultant
Location: Berlin, Germany
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Identify and screen suitable candidates for open and live positions
Build/grow your own desk (very important)
Prepare the candidate CVs for submission to clients
Arrange interviews for senior consultants
Contact potential clients via phone or email
Shadow senior consultants on their daily activities
REQUIREMENTS:
Native/fluent in German (C1), both oral and written. Fluent in English (B2)
Academic or Professional degree in HR or related field will be considered as an advantage
Great communicator with ability to persuade and negotiate
Customer oriented with ability to build and nurture the relation
An ability of work within tight timescales and to the deadline
“Can-do” attitude and proactive approach
Computer literate with sound knowledge of MS Office package
Ability to travel in line with the business needs.
You thrive working in a fast-paced dynamic environment
Recent graduate
No previous recruitment experiences
Eligible to live & work in Germany
BENEFITS:
Excellent commission-based package
Be part of a dynamic and creative team with positive and friendly atmosphere
Comprehensive training, guidance and tools to reach career potential
Location: Braga, Portugal
Workplace: fully
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Customer Service Representative to join their team in Braga.
Position: Customer Service Representative
Location: remote, Portugal
Work model: Remote
Employment type: Fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems
Foster positive relationships by delivering prompt and courteous support
Support customer satisfaction and long-term engagement by ensuring effective resolution of issues
Maintain a professional and empathetic approach in all customer interactions
Work collaboratively with colleagues and leadership to achieve team objectives
Share insights on recurring challenges and suggest opportunities for process or service improvements.
REQUIREMENTS:
Native / fluent in German (C2) both verbal and written. Fluent in English (minimum B2 level
Previous experience in customer service would be advantagous
Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
Basic understanding of customer service principles and the ability to follow standard procedures
Ability to handle technical inquiries and troubleshoot common issues with guidance
Ability to quickly learn new softwares and technologies
Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment.
Organized, detail-oriented, and able to manage multiple tasks simultaneously
Willingness to learn and adapt in a fast-paced or evolving support environment.
OFFER:
Working schedule: Monday to Sunday - 24/7 (Rotative Shifts)
Opportunity to work with a leading global travel & tourism brand
Competitive salary with performance-based incentives
Professional growth opportunities within the BPO industry
Collaborative and supportive work environment
Access to exclusive travel perks and discounts
And many more!
Location: Braga, Portugal
Workplace: fully
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Customer Service Representative to join their team in Braga.
Position: Customer Service Representative
Location: Braga, Portugal
Work model: Remote
Employment type: fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems
Foster positive relationships by delivering prompt and courteous support
Support customer satisfaction and long-term engagement by ensuring effective resolution of issues
Maintain a professional and empathetic approach in all customer interactions
Work collaboratively with colleagues and leadership to achieve team objectives
Share insights on recurring challenges and suggest opportunities for process or service improvements.
REQUIREMENTS:
Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level)
Previous experience in customer service would be advantagous
Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
Basic understanding of customer service principles and the ability to follow standard procedures
Ability to handle technical inquiries and troubleshoot common issues with guidance
Ability to quickly learn new softwares and technologies
Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment.
Organized, detail-oriented, and able to manage multiple tasks simultaneously
Willingness to learn and adapt in a fast-paced or evolving support environment.
OFFER:
Competitive salary with performance-based incentives
Professional growth opportunities within the BPO industry
Collaborative and supportive work environment
Access to exclusive travel perks and discounts
And many more!
Location: Braga, Portugal; Porto, Portugal
Workplace: fully
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Customer Service Representative to join their team in Braga.
Position: Customer Service Representative
Location: Braga, Portugal
Work model: Remote
Employment type: fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems
Foster positive relationships by delivering prompt and courteous support
Support customer satisfaction and long-term engagement by ensuring effective resolution of issues
Maintain a professional and empathetic approach in all customer interactions
Work collaboratively with colleagues and leadership to achieve team objectives
Share insights on recurring challenges and suggest opportunities for process or service improvements.
REQUIREMENTS:
Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level)
Previous experience in customer service would be advantagous
Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
Basic understanding of customer service principles and the ability to follow standard procedures
Ability to handle technical inquiries and troubleshoot common issues with guidance
Ability to quickly learn new softwares and technologies
Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment
Organized, detail-oriented, and able to manage multiple tasks simultaneously
Willingness to learn and adapt in a fast-paced or evolving support environment.
OFFER:
Opportunity to work with a leading global travel & tourism brand
Competitive salary with performance-based incentives
Professional growth opportunities within the BPO industry
Collaborative and supportive work environment
Access to exclusive travel perks and discounts
And many more!
Location: Braga, Portugal; Coimbra, Portugal; Faro, Portugal; Porto, Portugal; Lisbon, Portugal
Workplace: fully
Hey there! David Kennedy Recruitment is on the lookout for an amazing French speaking Freelance Recruiter to join our team. If you're a true hunter and love connecting talented individuals with our clients needs we want to hear from you! This freelance role offers a commission-based structure, meaning your earnings will be directly tied to your successful candidate placements.
Position: Freelance Recruiter
Location: anywhere in Portugal
Employment type: Freelance - able to invoice
Remuneration: Commission per placed candidates.
RESPONSIBILITIES:
Dive into various channels of your choice like job boards, social media, and networking to find and attract top-notch candidates
Conduct interviews, assess qualifications, and determine the perfect fit for specific job roles
Work closely with our Service Delivery Manager and Managing Director to make the recruitment processes run smoothly for our candidates
Keep a steady pipeline of talented candidates for future opportunities and build lasting relationships with them
Coordinate interviews between candidates and hiring managers like a pro
Keep candidate profiles in our ATS well-described and updated for future reference
REQUIREMENTS:
Native or fluent in French (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2)
Ideally with some previous experience in sourcing
Stellar communication and people skills
Ability to juggle multiple recruitment projects and work independently
Great time management, responsiveness and organizational abilities
Knowledge of recruitment best practices and sourcing techniques is nice to have
Familiarity with applicant tracking systems (ATS) and recruitment software is a bonus.
BENEFITS:
Enjoy a competitive always-on-time commission-based compensation structure
Embrace the freedom and flexibility of fully remote work from anywhere in the world and managing your own schedule
Dive into various industries and work with diverse, mainly white-collar clients
Join a collaborative and supportive team environment
Enjoy the smoothness, fairness and clarity of collaboration with David Kennedy Recruitment
Braga, Portugal; Coimbra, Portugal; Faro, Portugal; Porto, Portugal; Lisbon, Portugal
Location: Bogotá, Colombia
Workplace: none
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit an Audio Visual Specialist for their Gaming studios in Bogota, Colombia.
Position: Audio Visual Specialist
Location: Bogota, Colombia
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Installing, testing, and maintaining new facilities and equipment.
Proficient in crimping various connectors, including BNC, Micro BNC, RJ45, and XLR.
Strong knowledge of hardware and IT networking, including setting up and configuring network structures and ensuring proper communication between devices.
Familiarity with the functionality and purpose of scalers and matrix systems.
Setting up and maintaining equipment for virtual production environments.
Establishing and monitoring audio-visual links across different units.
Troubleshooting and repairing technical issues with equipment and systems.
Quickly identifying alternative service provisions to minimize service disruption during equipment failures.
Setting up and operating equipment and transmission links for live broadcasts.
Designing and installing custom audio-visual circuits and systems.
Designing and developing hardware and systems.
Promoting awareness of and adherence to workplace health and safety best practices.
Interpreting and implementing instructions from stakeholders, including product owners, creative directors, and colleagues.
Effectively communicating with team members and other colleagues.
Staying current with industry developments and technological advancements by networking and exploring new systems and techniques.
REQUIREMENTS:
Advanced proficiency in English (at least B2), both written and spoken
Advanced understanding of key photography principles, such as exposure, camera settings, and lenses.
In-depth technical knowledge of camera equipment.
Experience in electronics and using communication systems.
Proficient in operating video cameras.
Advanced expertise with video production switchers.
Experience with live video effects such as chroma keying.
Strong understanding of video infrastructure.
Good color vision and hearing abilities.
Excellent IT and project management capabilities.
Strong ability to work collaboratively within a team.
Problem-solving skills and creativity in troubleshooting technical issues.
Effective communication and interpersonal skills.
High attention to detail.
Strong time management abilities.
Adaptability and flexibility in various situations.
Ability to remain calm and composed under pressure.
BENEFITS:
Excellent remuneration package based on experience, skills, and performance
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach career potential
Performance bonuses
Private health insurance
Location: Lisbon, Portugal
Workplace: onsite
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Czech speaking Content Moderator for their Lisbon office.
Position: Content Moderator
Location: Lisbon, Portugal
Work model: on-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Review user-generated live video content for an online platform
Ensure that minors under the age of admission are not making use of the Livestream function
Delete and block content according to the policies, as well as filter, organise, and evaluate it.
REQUIREMENTS:
Native or fluent in Czech with strong proficiency in both written and spoken communication, as well as English fluency (B2)
Computer literate with the ability to adopt new knowledge quickly
Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
Strong critical and contextual thinking skills
Ability to work in a fast-paced environment with high volumes and changing demands
Ability to work independently, with minimal supervision, and as a part of the team
Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7.
OFFER:
Affordable accomodation in single rooms in shared apartments provided by the employer
Sponsored yearly flight back home and return of flight costs to Portugal
Health insurance
Cafeteria on site
3 week training partially compensated by the employer
A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Guidance and tools to reach career potential
And much more!
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Operations Customer Expert for their Lisbon offices.
Position: Operations Customer Expert
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
Assist customers via phone, email, and chat with inquiries related to products.
Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs.
Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction.
Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up.
Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution.
Collaborate with internal teams to deliver efficient and effective solutions to customer issues.
Perform regular customer service tasks, including updating and maintaining the customer database.
Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement.
Manage customer complaints and oversee the returns process, ensuring compliance with company policies.
REQUIREMENTS:
Native/fluent in Czech (C1), both verbal and written. Fluent in English (minimum B2 level)
Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries
Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions
Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required
Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions
Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus
Strong organizational skills to manage multiple customer requests and document conversations accurately.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Guidance and tools to reach career potential
Fully paid training on the company and products
Opportunity to work in a supportive environment focused on growth and skill development
Relocation support
Location: Lisbon, Portugal; Porto, Portugal
Workplace: none
David Kennedy Recruitment has partnered with a multinational BPO company that specializes in providing exceptional customer support and sales services to renowned brands. Together, we're looking for a motivated
German
-speaking
Recruiter
to look for top talent to support their teams.
Position:
Recruiter
Location: Lisbon or Porto, Portugal
Employment type: Full-time (6 month contract with possible extension)
Remuneration: Base salary & bonus
DUTIES AND RESPONSIBILITIES:
Attract candidates by using databases, social media, and job fairs, among others
Conduct interviews to assess the applicant's relevant knowledge, skills, experience, and aptitudes
Establish a relationship with different departments and Managers to validate the information
Prepare and onboard the new employees to become fully integrated into the company
Build a good relationship with candidates during the selection process by becoming a trusted recruiter
Create, update, and maintain analytical reports and databases
REQUIREMENTS:
Native or fluent in German (C1 level), with strong proficiency in both written and spoken communication
English fluency (B2 level)
At minimum 1 year experience in mass recruitment.
Proven work experience in the field
Strong organization, communication, and presentation skills
Familiarity with recruitment process methods (hiring profile, assessments, interviews, and ongoing follow-up)
Familiarity with Applicant Tracking Systems and resume databases
Experience with sourcing techniques
Good understanding of referral programs
A positive and ‘can do attitude overlooking a community-building approach
OFFER:
Relocation support available
Competitive wages (14 monthly payments per year)
Reimbursed airfare to support relocation. For candidates coming from outside of Portugal accommodation support is also provided
Meal allowance paid in voucher card (net)
Monthly Performance Bonus
12 months contract with 30 days trial
Continuous training and professional development
Health insurance
Multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide
Lisbon, Portugal; Porto, Portugal; Relocation support available; Reimbursed airfare to support relocation
Location: Lisbon, Portugal; Porto, Portugal
Workplace: none
David Kennedy Recruitment has partnered with a multinational BPO company that specializes in providing exceptional customer support and sales services to renowned brands. Together, we're looking for a motivated
Dutch
-speaking Recruiter to look for top talent to support their teams.
Position: Recruiter
Location: Lisbon or Porto, Portugal
Employment type: Full-time
Remuneration: Base salary & bonus
DUTIES AND RESPONSIBILITIES:
Attract candidates by using databases, social media, and job fairs, among others
Conduct interviews to assess the applicant's relevant knowledge, skills, experience, and aptitudes
Establish a relationship with different departments and Managers to validate the information
Prepare and onboard the new employees to become fully integrated into the company
Build a good relationship with candidates during the selection process by becoming a trusted recruiter
Create, update, and maintain analytical reports and databases
REQUIREMENTS:
Native or fluent in
Dutch
(C1 level), with strong proficiency in both written and spoken communication
English fluency (B2 level)
University Degree, preferably in Human Resources or similar
Proven work experience in the field
Strong organization, communication, and presentation skills
Familiarity with recruitment process methods (hiring profile, assessments, interviews, and ongoing follow-up)
Familiarity with Applicant Tracking Systems and resume databases
Experience with sourcing techniques
Good understanding of referral programs
A positive and ‘can do attitude overlooking a community-building approach
OFFER:
Relocation support is available
Competitive wages (14 monthly payments per year)
Reimbursed airfare to support relocation. For candidates coming from outside of Portugal accommodation support is also provided
Meal allowance paid in voucher card (net)
Monthly Performance Bonus
Full-time schedule, from Monday to Friday 9h to 18h
12 months contract with 30 days trial
Continuous training and professional development
Health insurance with a dental plan
Multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide
Lisbon, Portugal; Porto, Portugal; Relocation support is available; Reimbursed airfare to support relocation
Location: Sliema, Malta; Mosta, Malta; Birkirkara, Malta; Valletta, Malta
Workplace: hybrid
David Kennedy Recruitment is working with a leading Online Casino Gaming Company who is seeking to onboard a
Customer Support Representative with Norwegian
for their Malta office.
Position:
Customer Support Representative
Location: Hybrid, Qormi, Malta (office)
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers
Follow communication procedures and policies
Evaluate and make decisions in accordance with defined policies and guidelines.
REQUIREMENTS:
Native / fluent in Norwegian both verbal and written. Good command in English
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Attention to detail
Empathic with genuine desire to help
Ideally interested in marketplaces, shared economy and new technologies
Previous experience in content moderation, customer care and/or online business will be considered as an advantage.
BENEFITS:
Competitive salary and benefit package
Extra days of vacation on top of common allowance
Free fruit, tea and coffee if you prefer working in the office
Ability to work from home when working late shifts and weekends
Free day transport to the office from certain areas within Malta
Team performance bonus and working from home allowance
Corporate discounts for gym memberships, shops and taxis
Private Health Insurance, eye care tests, health and well-being professional support
Comprehensive training and constant feedback
Relocation support for international applicants.
ГибридSliema, Malta; Mosta, Malta; Birkirkara, Malta; Valletta, Malta; Relocation support for international applicants
Location: Herzliya, Israel
Workplace: onsite
David Kennedy Recruitment is working with a multinational financial services company specializing in online trading who is seeking to onboard a Spanish-speaking Affiliate Manager to join their team to support the LATAM market.
Position: Affiliate Manager
Location: Herzliya, Israel
Employment type: B2B contract / Services Agreement
Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
Recruit and onboard new Affiliates and IBs while maintaining strong relationships with existing partners
Manage and monitor affiliate programs, campaigns, and partner activities
Communicate with affiliates and partners to resolve account-related issues and provide ongoing support
Identify and negotiate cooperation opportunities with affiliate and traffic networks
Negotiate new agreements and renew existing affiliate partnerships
Prepare partnership proposals and evaluate ROI opportunities for affiliate campaigns
Monitor affiliate activities to identify fraudulent behaviour, policy breaches, or non-compliant marketing practices
Analyse campaign performance, sales reports, and traffic data to optimise affiliate performance and identify growth opportunities
Research market trends, GEOs, and demographic data to identify new business opportunities
Coordinate with Creative teams to prepare promotional materials including landing pages, banners, teasers, and campaign assets
Prepare marketing briefs and contribute campaign ideas, offers, and promotional initiatives
Represent the company at international conferences, exhibitions, seminars, and networking events when required.
REQUIREMENTS:
Minimum 1–2 years of experience in Affiliate Management or Partner Marketing
Portfoliio of LATAM clients
Strong understanding of affiliate marketing channels and traffic acquisition models
Excellent command of English and Spanish is mandatory
Experience within Forex, Fintech, or Online Trading industry is considered a strong advantage
Strong negotiation, communication, and relationship management skills
Ability to work independently and manage multiple campaigns and priorities
Strong analytical mindset with attention to detail and performance metrics
Good organisational and project management skills
Proficiency with Microsoft Office, particularly Excel
Familiarity with affiliate networks, tracking systems, and performance-based marketing models
Willingness to travel for conferences, exhibitions, and business meetings when required.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Working schedule is Monday to Friday, 09 AM - 06 PM.
Service Agreement
Guidance and tools to reach your full potential.
Location: 서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Workplace: fully
Freelance Recruitment Partner (Korean)
🌍 Work From Anywhere
🚀 Access To 1,000+ Live Vacancies Globally
David Kennedy Recruitment (DKR) is actively seeking a high-performing Korean-based Freelance Recruitment Partner to support one of our most exciting international growth projects.
For recruiters who can consistently identify, engage and deliver quality Korean talent, the earning potential is substantial.
And that's just the beginning.
Why Partner With DKR?
Because our recruitment portfolio is massive.
🌍
1,000+ live vacancies globally
🚀 Active projects across 45+ countries
🗣️ Recruitment delivered in 38+ languages
🎰 iGaming
💻 Technology
📞 BPO & Customer Experience
📈 FinTech
🎯 Sales & Marketing
🎬 Live Entertainment
⚙️ Operations & Shared Services
💰 Up to 40% commission on successful placements
🤝 Direct access to DKR leadership
📈 Unlimited earning potential
Your Immediate Opportunity
· We're actively hiring Korean-speaking professionals for international opportunities in Armenia and Cyprus
· Multiple hires required with additional projects expected to follow.
· Recruiters with existing Korean candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage.
Responsibilities
• Source and engage high-quality Korean-speaking candidates
• Utilise LinkedIn, job boards, social media, referrals and networking channels
• Conduct candidate screening and qualification interviews
• Build and maintain strong talent pipelines
• Coordinate interviews and candidate communication
• Work closely with DKR's Service Delivery Team and Managing Director
• Maintain ATS records and candidate documentation
• Support future hiring projects globally
Requirements
✔ Fluent Korean and English (written and spoken)
✔ Previous recruitment, sourcing or talent acquisition experience
✔ Experience recruiting internationally is highly desirable
✔ Strong sourcing and networking skills
✔ Ability to work independently and manage multiple projects
✔ Excellent communication and organisational abilities
✔ Familiarity with ATS platforms and recruitment technology is advantageous
✔ Proven ability to identify and engage talent within Korea/APAC
서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; · Recruiters with existing Korean candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage