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Location: Athens, Greece Workplace: hybrid David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Portuguese speaking Inside Sales Representative for their office in Athens, Greece. Position: Inside Sales Representative Location: Athens, Greece Work model: Hybrid Employment type: Full-time DUTIES & RESPONSIBILITIES: Achieve individual revenue targets by selling renewals, products, and services while identifying upsell opportunities Manage and grow a dedicated portfolio of existing clients within an assigned territory Provide accurate weekly, monthly, and quarterly sales forecasts Develop strong product and technical knowledge to assess customer needs and deliver tailored solutions Proactively promote products and services to drive customer retention and expansion Guide customers through onboarding and encourage long-term product adoption Use data insights to identify at-risk accounts and growth opportunities Address customer concerns and remove obstacles impacting satisfaction and usage Handle objections effectively to retain customers and secure new business Manage a high volume of phone and email interactions daily Build strong relationships with internal teams and external stakeholders. REQUIREMENTS: Native level in Portuguese, with fluency in English (minimum B2 level) Proven experience achieving individual or team sales targets Strong communication skills in fast-paced, customer-focused environments Ability to quickly learn and leverage new tools, technology, and data Strong problem-solving and negotiation skills High proficiency in Microsoft Office tools Confidence in cold calling and engaging new customers. BENEFITS: Private health and life insurance including dental and eye care Access to corporate gym facilities Daily performance allowances based on office or hybrid presence Performance-based bonuses and additional incentive programs Structured onboarding and training support Relocation support And many others!!!

Location: Athens, Greece Workplace: hybrid David Kennedy Recruitment is working with a leading customer experience company that is seeking to onboard a Customer Advisor to join their team. Position: Customer Advisor Location: Athens, Greece Model: Hybrid Employment type:  Full time DUTIES AND RESPONSIBILITIES: Handle incoming customer calls and emails Provide accurate, valid and complete information using the appropriate methods and tools Identify opportunities to generate revenue through cross-selling and upselling during customer interactions Meet individual and customer service team targets, including case-handling quotas Maintain accurate records of customer interactions and process customer accounts and documentation Follow established communication procedures, guidelines and policies REQUIREMENTS: Native or near-native level of Polish Fluent in English Previous sales experience with the ability to generate revenue through cross-selling and upselling Strong telephone customer service and active-listening skills Customer-oriented approach and ability to adapt communication to different customer profiles Excellent communication skills Good MS Office skills BENEFITS: Indefinite contract 14 salaries per year Hybrid model Daily meal voucher Private health insurance, including dental and optical care Challenging working environment Employee events Free gym and wellbeing activities Rooftop cinema with Acropolis views And many more!

Location: Athens, Greece Workplace: onsite David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German - speaking Customer Service Advisor for their office in Athens, Greece. Position: Customer Service Advisor Location: Athens, Greece Work model: Hybrid Employment type: Full-time DUTIES AND RESPONSIBILITIES: Manage incoming customer calls and emails in a professional and timely manner Identify customer needs and provide appropriate solutions to ensure high levels of satisfaction Build sustainable customer relationships through clear and effective communication Provide accurate and complete information using internal tools and processes Meet individual and team performance targets and quality standards Maintain accurate records of customer interactions and account-related activities Follow internal communication procedures, guidelines, and policies. REQUIREMENTS: Native or near-native German speaker with excellent communication skills and natural accent, with good command of English Previous customer service experience is considered an advantage Strong phone communication and active listening skills Customer-oriented mindset with the ability to adapt to different customer profiles Good MS Office skills Ability to multitask, prioritise, and manage time effectively Dedicated and professional setup suitable for hybrid work. BENEFITS: Competitive salary package & monthly performance bonus Daily meal voucher Private health insurance including dental and optical care Free gym access, well-being activities, and rooftop cinema with Acropolis views And many others!!!

Location: Athens, Greece Workplace: onsite David Kennedy Recruitment is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a Polish-Speaking Digital Sales Representative to join their team in Athens. Position: Digital Sales Representative Location: Athens, Greece Work model: On-site Employment type: Full-time DUTIES & RESPONSIBILITIES: Manage and develop relationships with business clients and agency partners Provide consultative, needs-based sales support and recommend appropriate advertising solutions Analyse advertising performance and existing digital and social media strategies to identify opportunities for growth Advise clients on solutions that can improve campaign performance, business results and return on advertising spend Drive advertiser success and revenue growth through campaign optimisation and relevant additional solutions Achieve individual sales, revenue and performance targets Use CRM systems, sales tools, dashboards and other platforms to manage customer engagement, pipeline activity and performance Use data, insights and relevant examples to influence customer decisions and encourage solution adoption REQUIREMENTS: Minimum 2 years of proven sales experience, ideally in B2B sales, account management, business development, digital advertising or a similar commercial environment Native or near-native level of Polish Fluent English Strong commercial mindset with a proven focus on achieving sales and revenue targets Ability to identify customer needs and translate them into relevant business solutions Good understanding of digital marketing fundamentals, including online advertising, campaign performance, audience targeting and optimisation Ability to understand and discuss business metrics and advertising value, including return on advertising spend (ROAS) Comfortable working with CRM systems, sales enablement tools, dashboards and performance tracking tools Ability to multitask, prioritise and thrive in a fast-paced, target-driven sales environment BENEFITS: Competitive remuneration package with 14 salaries per year Monthly performance bonus Daily meal voucher Private health insurance and dental care Employee events Free gym and wellbeing activities Rooftop cinema with Acropolis views On-site restaurant for lunch breaks And many others!

Location: Athens, Greece Workplace: onsite David Kennedy Recruitment is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a Italian-Speaking Technical Sales Specialist to join their team in Athens. Position: Technical Sales Specialist Location: Athens, Greece Work model: On-site Employment type: Full-time DUTIES & RESPONSIBILITIES: Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements Recommend solutions based on functionality, scalability, performance impact and return on advertising spend Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success Drive revenue growth through solution adoption, optimisation and expansion Help advertisers unlock additional value through advanced features, automation and additional capabilities Support hands-on campaign activation, configuration changes and troubleshooting Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results REQUIREMENTS: Minimum 12 months of proven technical sales experience , preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment Native or near-native level of Italian Fluent English Strong technical consultative selling skills Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation Experience supporting solution implementation, activation, configuration changes or troubleshooting Strong commercial mindset with a focus on customer results and revenue growth Ability to identify upselling, optimisation and solution expansion opportunities Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms BENEFITS: Competitive remuneration package with 14 salaries per year Monthly performance bonus Daily meal voucher Private health insurance and dental care Employee events Free gym and wellbeing activities Rooftop cinema with Acropolis views On-site restaurant for lunch breaks And many others!

Location: Athens, Greece Workplace: none David Kennedy Recruitment is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a German-Speaking Outbound Sales Representative to join their team in Athens. Position: Ad Sales Specialist Location: Athens, Greece Work model: On-site Employment type: Full-time DUTIES & RESPONSIBILITIES: Conduct proactive outbound prospecting, including cold calling and first-contact engagement Initiate conversations with advertisers and quickly establish relevance and interest Reactivate dormant or under-developed accounts and develop them into sales opportunities Use consultative and needs-based selling techniques to identify advertiser challenges and requirements Drive revenue by converting customer engagement into measurable commercial results Handle objections, rejection and re-engagement scenarios confidently and professionally Manage sales pipeline activity, follow-ups and opportunities in an organised and disciplined manner Use CRM systems, sales enablement tools, dashboards and other platforms to manage customer activity and performance Stay up to date with digital advertising products, tools, platforms and market developments REQUIREMENTS: Minimum 12 months of proven sales experience, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising or a similar commercial environment Native or near-native level of German Fluent English Proven experience conducting proactive outbound prospecting and cold calling Confidence initiating conversations with customers who may not yet recognise a clear business need Strong commercial mindset with a focus on conversion, revenue and sales targets Good understanding of digital advertising solutions and their commercial positioning Comfortable using CRM systems, sales enablement tools, dashboards and pipeline management platforms Ability to thrive in a fast-paced, target-driven sales environment BENEFITS: Competitive renumeration package Private life and health insurance coverage Free access to corporate gym facilities Fixed working hours option for parents with young children Structured onboarding and training support Supportive team environment with development opportunities Relocation support And many others!

Location: Athens, Greece Workplace: none David Kennedy Recruitment is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a Dutch-Speaking Outbound Sales Representative to join their team in Athens. Position: Ad Sales Specialist Location: Athens, Greece Work model: On-site Employment type: Full-time DUTIES & RESPONSIBILITIES: Conduct proactive outbound prospecting, including cold calling and first-contact engagement Initiate conversations with advertisers and quickly establish relevance and interest Reactivate dormant or under-developed accounts and develop them into sales opportunities Use consultative and needs-based selling techniques to identify advertiser challenges and requirements Drive revenue by converting customer engagement into measurable commercial results Handle objections, rejection and re-engagement scenarios confidently and professionally Manage sales pipeline activity, follow-ups and opportunities in an organised and disciplined manner Use CRM systems, sales enablement tools, dashboards and other platforms to manage customer activity and performance Stay up to date with digital advertising products, tools, platforms and market developments REQUIREMENTS: Minimum 12 months of proven sales experience, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising or a similar commercial environment Native or near-native level of Dutch Fluent English Proven experience conducting proactive outbound prospecting and cold calling Confidence initiating conversations with customers who may not yet recognise a clear business need Strong commercial mindset with a focus on conversion, revenue and sales targets Good understanding of digital advertising solutions and their commercial positioning Comfortable using CRM systems, sales enablement tools, dashboards and pipeline management platforms Ability to thrive in a fast-paced, target-driven sales environment BENEFITS: Competitive renumeration package Private life and health insurance coverage Free access to corporate gym facilities Fixed working hours option for parents with young children Structured onboarding and training support Supportive team environment with development opportunities Relocation support And many others!

Location: Bangkok, Thailand Workplace: hybrid David Kennedy Recruitment is working with a Forex/CFD broker whose entire business operates on the MT5 platform, seeking to onboard a Trading Platform Admin (MT5 Certified) to join their team. Position: Trading Platform Administrator Location: Bangkok, Thailand Work model: Hybrid Employment type: full time. RESPONSIBILITIES: Administer and maintain the full MT5 server stack, including Trade Server, Manager, Admin and Gateway, ensuring stability, security and high uptime Configure and maintain Symbols, Groups, Commission, Swap and Margin settings in line with business policies Manage plugins and bridges connecting MT5 with Liquidity Providers, CRM and payment systems Plan and execute server upgrades, patches, backups and disaster recovery procedures Monitor platform security and identify and prevent exploits, arbitrage abuse and latency arbitrage Work closely with the Dealing Desk, Risk and Compliance teams to align platform configuration with the business's risk appetite Act as the senior MT5 point of contact for both technical and business teams Document configuration standards, SOPs and incident reports Provide on-call support for after-hours platform issues REQUIREMENTS: 5+ years of experience administering MT5 servers, including Manager, Admin, Gateway and Bridge Fluent in English, both written and spoken MT5 Certification from MetaQuotes or equivalent Solid understanding of Forex/CFD broker mechanics, including spread, commission, swap, margin and leverage Working knowledge of Windows Server, networking and security fundamentals Strong communication skills with the ability to work effectively with both technical and business stakeholders Ability to troubleshoot effectively under pressure in an environment requiring continuous platform availability OFFER: Hybrid working model Salary based on experience Clear growth path towards leading the Platform/Infrastructure team Opportunity to take ownership of the core trading platform supporting the wider business And many more!

Location: Bangkok, Thailand Workplace: hybrid David Kennedy Recruitment is working with a multinational financial services company specializing in online trading that is seeking to onboard a Data Analyst to join their team. Position: Data Analyst Location: Bangkok, Thailand Work model: Hybrid Employment type: full time. RESPONSIBILITIES: Analyze business data across deposits, withdrawals, trading volumes, customer behaviour, IB/partner structures, promotions, bonuses, and other key commercial areas Identify anomalies, unusual trends, data discrepancies, and potential business risks and investigate their root causes Reconcile data across CRM, trading platforms, internal ledgers, and other systems to ensure accuracy and consistency Build, maintain, and automate recurring daily, weekly, and monthly reports for management and business teams Translate complex datasets into clear findings, insights, and recommendations for non-technical stakeholders Investigate business questions using data, including customer behaviour, churn, promotion performance, and the impact of operational or policy changes Proactively identify growth opportunities and areas for business improvement through data analysis Work closely with IT and AI teams to identify additional data requirements, queries, and datasets Document data sources, methodologies, assumptions, and findings to ensure transparency and reproducibility Continuously improve analytical processes and reduce reliance on manual reporting. REQUIREMENTS: Minimum 2 years of professional Data Analysis experience Fluent in English both verbal and written Strong SQL skills, including multi-table joins, window functions, and working efficiently with large datasets Hands-on Python experience for data analysis using pandas, Polars, or similar tools Strong analytical mindset with the ability to investigate anomalies and determine root causes Ability to translate complex data into clear business insights and recommendations Strong written and verbal communication skills, including presenting findings to non-technical stakeholders Comfortable using AI tools such as ChatGPT, Claude, or similar solutions as part of analytical workflows Strong ownership mentality with the ability to independently drive analytical tasks from question to conclusion Experience within Forex/CFD, brokerage, fintech, payments, or another financial services environment is considered a strong advantage Experience with financial reconciliation, dashboards, A/B testing, cohort analysis, or statistical analysis is considered an advantage Knowledge of DuckDB, Polars, Grafana, Metabase, Looker Studio, or similar tools is considered an advantage. OFFER: Hybrid working model Work with real business and trading data that directly influences company decisions Modern analytics environment using SQL, Python, Polars, DuckDB, PostgreSQL, Grafana, and AI-powered analytical tools Opportunity to automate and improve existing reporting and analytical processes Direct exposure to commercial, trading, customer, and financial data within the Forex/CFD industry Career development towards broader ownership of company analytics and data standards And many more!

Location: Bangkok, Thailand Workplace: hybrid David Kennedy Recruitment is working with an international technology company to recruit an IT Infrastructure Engineer to take ownership of the infrastructure layer across production systems, including web applications, CRM integrations, trading infrastructure, databases, networking, security and internal AI infrastructure. The role combines a major infrastructure insourcing phase with ongoing production ownership, reliability and security responsibilities. Position: IT Infrastructure Engineer Location: Bangkok, Thailand Work model: Hybrid Employment type: contract RESPONSIBILITIES: Take over and migrate the infrastructure layer of the company website, client portal, CRM integrations and trading systems from external vendors Manage production infrastructure across Linux, Windows Server, on-premise and cloud environments Own Docker-based deployments, CI/CD pipelines and infrastructure automation Manage trading server availability, maintenance, backups, failover and integrations with surrounding systems Own Zero Trust networking, firewalls, VPNs, Cloudflare and network segmentation Manage production databases including ClickHouse and PostgreSQL with a focus on performance, reliability and backup/restore Implement monitoring, logging, tracing, alerting and incident response for infrastructure-level issues Own backup, restore and disaster recovery processes, including regular restore testing Audit infrastructure access, rotate credentials and enforce least-privilege access Maintain infrastructure documentation and system dependency maps Support internal AI infrastructure, including LLM serving, AI agents and related services Evaluate vendor infrastructure proposals and control server provisioning and database access Work closely with CRM, Trading Platform and Development teams while maintaining clear infrastructure ownership REQUIREMENTS: 3–5+ years of DevOps, SRE or Infrastructure experience with real production ownership, including on-call and incident management Strong Linux administration skills, including systemd, networking, firewalls, permissions and shell scripting Production-grade Windows Server experience, including services, patching, RDP hardening and backup Strong Docker and containerization experience Understanding of orchestration principles Production database experience, including indexing, query performance and backup/restore Strong networking and security knowledge covering DNS, TLS, reverse proxies/tunnels, VPNs, least privilege and secret management Experience running production web applications and staging-to-production deployment workflows Previous experience with infrastructure migration, vendor takeover or system ownership transition Experience with CI/CD, monitoring and observability Practical daily use of AI coding assistants such as Claude Code, Copilot, Cursor or similar Good Thai communication skills Communicable English Strong documentation and problem-solving skills Ability to work effectively across infrastructure, CRM and trading platform teams Understanding of the distinction between infrastructure/server responsibilities and business-level CRM or trading configuration . OFFER: Competitive remuneration Hybrid working model Permanent or contract employment options International technology environment Hands-on ownership of production infrastructure and major insourcing initiatives Collaborative and supportive team environment And many more!!

Location: Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Ruse, Bulgaria; Pleven, Bulgaria; Stara Zagora, Bulgaria; Shumen, Bulgaria Workplace: fully David Kennedy Recruitment is working with a leading international healthcare company to recruit a Polish-speaking Technical Support Advisor for its customer support team in Bulgaria . The role focuses on providing technical support to customers using medical devices, troubleshooting device issues, guiding users on product functionality and coordinating repair or replacement processes when required. Position: Technical Support Advisor Location: Bulgaria, Remote Employment type: Full-time Remuneration: Base salary + bonuses. DUTIES AND RESPONSIBILITIES: Provide technical support for customers using medical devices, including troubleshooting device issues Guide customers on product functionality Coordinate repair or replacement processes when needed Deliver customer support and accurate documentation Follow compliance and support procedures. REQUIREMENTS: Polish at C2 level and English at C1 level High School Diploma Customer Service skills Technical Support skills Complaint Handling skills Troubleshooting skills Call Center Experience Strong Communication skills Problem Solving skills Professional experience is preferred but not required. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach career full potential Performance bonus Signing bonus Monthly meal allowance depending on days worked Health insurance through Generali Multisport and/or Coolfit cards Access to a learning platform Remote working model after onboarding requirements Relocation support for eligible EU candidates Monthly accommodation allowance for 3 months Flight, bus or train transportation support for relocation And many others!!!

Location: Kraków, Poland Workplace: hybrid David Kennedy Recruitment is working with a leading international technology company to recruit a Czech/Slovak-speaking Digital Sales Representative for its sales team in Krakow, Poland . The role focuses on developing existing customer accounts, identifying sales opportunities and providing consultative solutions to help customers maximise the value of digital advertising products. Position: Digital Sales Representative Location: Krakow, Poland Employment type: Full-time, contract based Remuneration: Base salary & bonus. DUTIES AND RESPONSIBILITIES: Analyse and strategise how to manage and upsell customer accounts Contact existing customers within an assigned portfolio for consultations Work in a target-driven environment with individual and team sales targets Increase the customer base through proactive sales activities Problem-solve and consult with customers to provide suitable solutions for their advertising campaigns Encourage customers to adopt new marketing strategies Guide customers through the implementation of campaign recommendations Build strong and trusting customer relationships by optimising accounts Use analytical skills to increase programme revenue Meet daily productivity requirements and KPIs while contributing to overall team sales targets Conduct outbound calls, cold calls and email follow-ups Manage an assigned portfolio of customer accounts Achieve monthly and quarterly individual and team targets. REQUIREMENTS: Czech/Slovak at minimum B2+/C1 level, verbal and written and English at minimum B2 level Sales aptitude Goal-oriented mindset Computer savvy Strong communication and consultative selling skills Customer-focused approach Analytical and problem-solving skills Comfortable working in a target-driven environment Ability to build and maintain customer relationships Willingness to reside in or relocate to Krakow, Poland. BENEFITS: Monthly and quarterly performance bonuses Relocation allowance available to candidates relocating to Krakow, including in-country relocators Private Luxmed medical care including dental and eye care Multisport Card MyBenefit cafeteria system PPK Plan VISA and work permit reimbursement where applicable Partial language course reimbursement Tuition programmes for sales courses and professional studies Flexible working hours Additional annual leave Hybrid working model And many more!!

Location: Kraków, Poland Workplace: hybrid David Kennedy Recruitment is working with a leading international technology company to recruit a German-speaking Digital Solution Representative for its sales team in Krakow, Poland . The role focuses on developing existing customer accounts, identifying sales opportunities and providing consultative solutions to help customers maximise the value of digital advertising products. Position: Digital Solution Representative Location: Krakow, Poland Employment type: Full-time, contract based Remuneration: Base salary & bonus. DUTIES AND RESPONSIBILITIES: Analyse and strategise how to manage and upsell customer accounts Contact existing customers within an assigned portfolio for consultations Work in a target-driven environment with individual and team sales targets Increase the customer base through proactive sales activities Problem-solve and consult with customers to provide suitable solutions for their advertising campaigns Encourage customers to adopt new marketing strategies Guide customers through the implementation of campaign recommendations Build strong and trusting customer relationships by optimising accounts Use analytical skills to increase programme revenue Meet daily productivity requirements and KPIs while contributing to overall team sales targets Conduct outbound calls, cold calls and email follow-ups Manage an assigned portfolio of customer accounts Achieve monthly and quarterly individual and team targets. REQUIREMENTS: German at minimum B2+/C1 level, verbal and written and English at minimum B2 level Sales aptitude Goal-oriented mindset Computer savvy Strong communication and consultative selling skills Customer-focused approach Analytical and problem-solving skills Comfortable working in a target-driven environment Ability to build and maintain customer relationships Willingness to reside in or relocate to Krakow, Poland. BENEFITS: Monthly and quarterly performance bonuses Relocation allowance available to candidates relocating to Krakow, including in-country relocators Private Luxmed medical care including dental and eye care Multisport Card MyBenefit cafeteria system PPK Plan VISA and work permit reimbursement where applicable Partial language course reimbursement Tuition programmes for sales courses and professional studies Flexible working hours Additional annual leave Hybrid working model And many more!!

Location: Athens, Greece Workplace: hybrid David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Advisor for their office in Athens, Greece . Position: Customer Advisor Location: Athens, Greece Work model: Hybrid Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle incoming customer calls Identify and assess customers’ needs to achieve customer satisfaction Build sustainable customer relationships through open and interactive communication Provide accurate, valid and complete information using the appropriate tools and systems Support customers with questions relating to electronic devices and home appliances Process customer accounts and maintain accurate records of customer interactions File and update relevant customer documentation Follow established communication procedures, guidelines and policies Meet individual and customer service team targets and case handling quotas Manage multiple customer cases while maintaining service quality. REQUIREMENTS: Native or near-native written and spoken German (C1+) Excellent command of English Good MS Office skills Strong telephone customer service and active listening skills Excellent verbal and written communication skills Strong customer orientation and ability to adapt to different customer personalities Ability to multitask, prioritise and manage time effectively Knowledge of electronic devices and household appliances Ability to work effectively against customer service KPIs and case handling targets. BENEFITS: Private health and life insurance from Day 1, including dental and eye care Free access to the company gym Signing and Performance Bonus Daily net meal allowance for office and hybrid employees Fixed working hours for eligible parents with children up to 2 years old Training and ongoing development opportunities And many others!!!

Location: Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Ruse, Bulgaria; Pleven, Bulgaria; Stara Zagora, Bulgaria; Shumen, Bulgaria Workplace: fully David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit German speaking Customer Service Advisor to join their team in Bulgaria. Position: Customer Service Advisor Location: remote, Bulgaria (after initial one week training in Varna office) Employment type: Full-time Remuneration: Base salary + bonuses. DUTIES AND RESPONSIBILITIES: Provide professional customer service to German-speaking customers via voice and email Handle customer enquiries and resolve technical and billing-related issues Record all customer interactions accurately in the relevant systems Manage product complaints and collect all necessary information for resolution Ensure customer issues are handled efficiently and within the required processes Escalate product safety or regulatory concerns through the defined channels Follow established quality standards, consumer safety requirements and GDPR procedures Maintain up-to-date knowledge of products and services Act as a professional brand ambassador during customer interactions Identify and include appropriate sales and cross-sell opportunities during customer interactions Share recurring customer issues and insights to support continuous improvement. REQUIREMENTS: German language proficiency at C1 level and English language proficiency at B1 level Previous customer service experience is preferred but not required Customer service, technical support or call centre experience is an advantage Strong communication and problem-solving skills Ability to handle complaints professionally Good troubleshooting skills and technical understanding Comfortable working with customer service systems and processes Strong attention to detail when documenting customer interactions Ability to work independently and follow established procedures EU citizenship or appropriate eligibility to work in Bulgaria. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach career full potential Performance bonus Sales bonus with no monthly limit Signing bonus Monthly meal allowance depending on days worked Health insurance through Generali Multisport and/or Coolfit cards Access to a learning platform Remote working model after onboarding requirements Relocation support for eligible EU candidates Monthly accommodation allowance for 3 months Flight, bus or train transportation support for relocation And many others!!!

Location: Valencia, Spain; Barcelona, Spain; Seville, Spain; Málaga, Spain; Balearic Islands, Spain; Madrid, Spain; Marbella, Spain Workplace: onsite David Kennedy Recruitment is working with an international e-commerce company that is looking to recruit a Dutch -speaking Customer Experience Specialist to join their team in Valencia . This is a customer-focused, problem-solving role combining phone, email and live chat support with cross-functional collaboration and continuous process improvement. Position: Customer Experience Specialist Location: Valencia, Spain Work model: On-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide customer support to Dutch-speaking customers via phone, email and live chat Handle customer questions, orders and product-related enquiries Resolve complex customer cases and identify practical solutions Coordinate with internal teams including Traffic, Design, Production, Finance and external suppliers when required Manage customer cases across multiple channels while maintaining high service and quality standards Identify root causes of recurring customer issues and contribute to process improvements Maintain accurate customer and case information within the relevant systems Meet daily productivity, quality and customer satisfaction KPIs Provide clear, calm and professional communication throughout every customer interaction Participate in team meetings, 1:1s, workshops and improvement projects Actively contribute feedback and ideas to improve the overall customer journey. REQUIREMENTS: Native or near-native Dutch language skills and fluent English A third language is an advantage Minimum 1 year of experience in a fast-paced customer-facing role Strong communication and interpersonal skills Natural problem-solving ability and a proactive approach to customer issues Ability to remain calm and effective under pressure Comfortable working with multiple communication channels and systems Experience working with KPIs and performance targets Strong adaptability and ability to thrive in a dynamic environment Open to direct feedback and continuous improvement Entrepreneurial and ownership-oriented mindset Already based in or near Valencia, Spain Valid eligibility to work in Spain / EU work eligibility Available to start as soon as possible. BENEFITS: Office-based working environment in Valencia Daily breakfast and lunch provided at the office Twice-weekly bootcamp in Turia Park Annual AI learning budget Internal mentorship and development opportunities Personal development workshops Comprehensive onboarding programme Regular employee recognition and company events Support with Spanish bureaucracy and NIE process 20% employee discount on company products Referral bonus of up to €600 Paid time off for volunteering Donation matching programme Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential And much more!!!

Location: Larnaca, Cyprus; Limassol, Cyprus Workplace: onsite David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Service Representative for their office in Larnaca, Cyprus . Position: Customer Service Representative (Danish) Location: Larnaca, Cyprus Work model: On-site Employment type: Full-time Remuneration: Competitive salary package DUTIES AND RESPONSIBILITIES: Provide customer support via phone, chat and email across digital communication platforms Assist customers with technical issues related to mobile applications and websites Troubleshoot common technical and account-related issues and provide clear guidance Support enquiries relating to both public and private sector digital services Liaise with the relevant platform teams regarding business account enquiries Identify customer needs and direct users to the appropriate department or service Escalate complex or sector-specific cases to the appropriate internal teams or external partners Handle customer complaints professionally and work towards timely resolution Maintain a high standard of customer service while meeting quality and productivity targets. REQUIREMENTS: Native or fluent Danish (C2) , both written and spoken Good command of English (minimum B2) High school diploma or equivalent Previous customer service, call centre or technical support experience is preferred but not required Strong communication and problem-solving skills Comfortable providing support across phone, chat and email Good technical aptitude and troubleshooting skills Customer-focused with the ability to handle complaints professionally Ability to learn digital platforms and processes quickly Eligible to work in Cyprus as an EU citizen Available to work rotational shifts. BENEFITS: performance-based bonus linked to KPIs Relocation package for candidates moving to Cyprus International working environment Training provided Opportunity to gain experience within a global customer support environment And many more!!

Location: Athens, Greece Workplace: hybrid David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Advisor for their office in Athens, Greece . Position: Customer Advisor Location: Athens, Greece Work model: Hybrid Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer inquiries via email, phone, live chat, and messaging platforms Provide professional technical support to restaurant partners using the company's hospitality platform Deliver excellent customer service while acting as a brand ambassador Resolve customer issues efficiently and accurately, identifying customer needs quickly Escalate complex technical or billing issues to the appropriate internal teams Maintain accurate customer records and case documentation Ensure high-quality service while meeting productivity and performance targets Support restaurants with platform-related questions and operational requests. REQUIREMENTS: Native or fluent French (C1) with excellent written and spoken communication skills English B2 minimum Previous experience in customer service, hospitality, or customer relations Strong customer-focused mindset with excellent communication skills Excellent written communication for email support Strong active listening and problem-solving skills Good computer literacy Ability to manage multiple tasks and prioritise effectively Ability to work efficiently in a fast-paced environment Understanding of handling sensitive customer data High level of empathy, particularly in time-sensitive hospitality situations. BENEFITS: Access to corporate gym facilities Daily performance allowances based on office or hybrid presence Performance-based bonuses and additional incentive programs Structured onboarding and training support And many others!!!