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Location: Amsterdam; Serbia; Netherlands; Romania; Ukraine; Colombia; UK; Spain; Georgia; Greece; Brazil; Philippines; USA; Bosnia; Poland; Mexico; Portugal; South Africa Workplace: Remote We are one of the fastest-growing Shopify Retention Agencies and our clients love us for it. We are a small but focused team of people whose main goal is to turn our clients’ one-time buyers into their loyal customers. If you have the same focus and passion for it, then you’re the perfect person for us! We are a remote-first agency which means that your schedule is flexible as long as you can be available at least between 12 and 5 PM CE(S)T when we’re in the office time zone. Don’t apply if you can’t stick to that schedule! Your mission: be our first dedicated copywriter. Write for our most complex, high-volume DTC brands, and set the copy standard the rest of the agency writes to. What you'll do: 1. Write campaigns and flows in Klaviyo for our highest-volume, most complex DTC accounts 2. Turn Retention Manager briefs into copy that sells: promo mechanics, product education, launches and seasonal peaks like Black Friday 3. Bring new creative ideas to the table, not just execute the brief 4. Set the standard: tone-of-voice guides per brand, a best-practice library for common email types, and the AI prompts and workflows the team uses 5. Review and give feedback on Retention Manager copy, and coach them so their own writing improves 6. Prove out the dedicated-copywriter model, then help us grow it What we're looking for (non negotiable): 1. Native English or native Dutch speaker 2. 5+ years hands-on writing email/CRM copy for e-commerce or DTC brands: campaigns, flows, promotions, offers and product education 3. Agency background: writing for several brands and tones at once, under tight deadlines 4. A portfolio of real, sent emails, with results where possible 5. You can explain why your copy worked, and what you’d change What you'll get: 1. Competitive salary 2. Generous paid time off 3. Fully remote - work from wherever you do your best work 4. Real ownership: you set the copy standard for the whole agency, with a path to lead your own copy team 5. Access to all tools, data, courses and coaches you need to get there 6. Direct access to founders of the fastest growing e-commerce brands worldwide This is for you if: - You’re a senior email copywriter at an agency, or a freelancer who wants a team around you, and you want ownership of the craft - You want the biggest, highest-volume brands on your desk, not the easy ones - You like making other writers better, not just doing your own work well This is not for you if: - You want to manage only and stop writing - Your portfolio is mostly brand, long-form, social or ads copy, with no full emails - You need constant direction to know what to do next Speak soon ❤️ 🔥

Location: Amsterdam; Indonesia; Serbia; Netherlands; Romania; Ukraine; UK; Spain; Georgia; Greece; Philippines; Bosnia; Poland; Portugal Workplace: Remote We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers - and we're looking for someone who shares that obsession, and can lead others toward it too. We're a remote-first company, so you're free to work whenever suits you best, just make sure you're online from 12–5pm CE(S)T so we can stay in sync with the team and clients. Please only apply if you can commit to this. Your mission: own the strategy and outcomes for your pod's highest-value, most complex accounts, turning data-driven decisions and strong client leadership into the standard the rest of the team is built to meet. What you'll do: 1. Independently manage 5-6 Shopify brands doing over 5M/y, including our most complex, highest-value accounts 2. Own the retention roadmap across your portfolio: planning calendars, timing, and revenue targets, and interpreting data to define next steps 3. Develop advanced retention strategies and review campaigns before they reach the client 4. Work with a more junior Retention Manager who handles copy and project management for your clients, freeing you up to focus on strategy and the relationship 5. Mentor RM1s and RM2s in your pod: coach them on client-facing skills, strategic thinking, and data-driven decision-making 6. Run client onboarding for new brands, setting the right tone and expectations from day one 7. Stay genuinely at the cutting edge of retention marketing and bring that thinking back to the team What we're looking for (non negotiable): 1. 4+ years hands-on experience, including running high-value/high-complexity accounts 2. Full funnel understanding, not just email metrics 3. Proven ability to develop retention strategy from scratch, 4. Strong relationship builder with proven client-facing experience, including coaching or mentoring other marketers 5. Agency background or 8fig+ brand experience What you'll get: 1. Competitive salary 2. Generous paid time off 3. Fully remote - work from wherever you do your best work 4. Clear growth path into Team Lead and beyond 5. Access to all tools, data, courses and coaches you need for being successful 6. Direct access to founders of the fastest growing e-commerce brands worldwide This is for you if: - You're a freelancer/agency owner who wants more stability, without giving up ownership - You want the hardest, highest-stakes accounts on your desk, not the easy ones - You like making other people better at their jobs, not just doing your own well This is not for you if: - You're looking to get away by doing the bare minimum - You want to stay heads-down on execution and skip the mentoring/strategy side Speak soon ❤️ 🔥

Location: Amsterdam; Belgium; Serbia; Netherlands; Romania; Ukraine; Colombia; UK; Spain; Georgia; Greece; Brazil; USA; Bosnia; Mexico; Portugal Workplace: Remote We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers and we're building the next generation of retention experts from the ground up. This is your way in. This is a full-time entry-level role into email retention - steep learning curve, real ownership from day one, and a clear runway into owning your own client strategy as a more senior Retention Manager down the line. We're a remote-first company, so you're free to work whenever suits you best, just make sure you're online from 12–5pm CE(S)T so we can stay in sync with the team and clients. Please only apply if you can commit to this. What you'll do: 1. Own copywriting for pod accounts (5-6) based on the strategy set by your pod's Senior RM 2. Keep projects on track: status updates, chasing approvals, day-to-day sequencing 3. Contribute ideas to account strategy and start building your own strategic instincts, working closely with your Senior RM 4. Pull and format reports so your Senior RM can turn them into decisions 5. Spot blockers or delays before they become a client's problem What we're looking for (non negotiable): 1. Ideally first agency experience 2. First experience with email copywriting for DTC brands: you know how to write copy that gets a response 3. First experience with project management: you can keep tasks, approvals and deadlines organized without things slipping 4. Reliability: you deliver what you promise, without needing to be chased 5. You own your mistakes and actually apply feedback, instead of just nodding along 6. Genuine hunger to grow into strategy and account ownership - this role is a launchpad, not a landing spot 7. You can commit to work from 12–5pm CE(S)T 8. You speak Dutch on a native level What you'll get: 1. Competitive salary 2. Generous paid time off 3. Fully remote - work from wherever you do your best work 4. A real, structured growth path from Associate → Retention Manager → Senior Retention Manager 5. Access to all tools, data, courses and coaches you need to get there 6. Direct access to founders of the fastest growing e-commerce brands worldwide This is for you if: - You're early in your career and want to learn from people actually doing the work, not a Udemy course - You want to earn your way into owning strategy, not have it handed to you - You take pride in the details nobody else notices until they go wrong This is not for you if: - You want to jump straight into strategy without putting in the reps - You need constant direction to know what to do next Speak soon ❤️ 🔥

Location: Amsterdam; Belgium; Netherlands; UK; Spain; Georgia; Greece; Brazil; Bosnia; Poland; Portugal Workplace: Remote We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers and we're building the next generation of retention experts from the ground up. This is your way in. This is an entry-level role into email retention - steep learning curve, real ownership from day one, and a clear runway into owning your own client strategy as a more senior Retention Manager down the line. We're a remote-first company, so you're free to work whenever suits you best, just make sure you're online from 12–5pm CE(S)T so we can stay in sync with the team and clients. Please only apply if you can commit to this. What you'll do: 1. Own copywriting for pod accounts (5-6) based on the strategy set by your pod's Senior RM 2. Keep projects on track: status updates, chasing approvals, day-to-day sequencing 3. Contribute ideas to account strategy and start building your own strategic instincts, working closely with your Senior RM 4. Pull and format reports so your Senior RM can turn them into decisions 5. Spot blockers or delays before they become a client's problem What we're looking for (non negotiable): 1. Solid experience with Dutch email copywriting: you know how to write copy that gets a response 2. Agency experience 3. First experience with project management: you can keep tasks, approvals and deadlines organized without things slipping 4. Reliability: you deliver what you promise, without needing to be chased 5. You own your mistakes and actually apply feedback, instead of just nodding along 6. Genuine hunger to grow into strategy and account ownership - this role is a launchpad, not a landing spot 7. You can commit to work from 12–5pm CE(S)T 8. Dutch native level What you'll get: 1. Competitive salary 2. Generous paid time off 3. Fully remote - work from wherever you do your best work 4. A real, structured growth path from Associate → Retention Manager → Senior Retention Manager 5. Access to all tools, data, courses and coaches you need to get there 6. Direct access to founders of the fastest growing e-commerce brands worldwide This is for you if: - You're early in your career and want to learn from people actually doing the work, not a Udemy course - You want to earn your way into owning strategy, not have it handed to you - You take pride in the details nobody else notices until they go wrong This is not for you if: - You want to jump straight into strategy without putting in the reps - You need constant direction to know what to do next Speak soon ❤️ 🔥

Location: Amsterdam; Belgium; Netherlands; Aruba; Suriname; Curaçao Workplace: Remote OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us. What you'll do: 1. Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges 2. Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang 3. Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations What we're looking for (non negotiable): 1. 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background 2. Expert-level retention strategy and full-funnel thinking — not just email metrics 3. A proven relationship builder who operates with strong business acumen and can mentor those around them What you'll get: 1. Competitive salary 2. Generous paid time off 3. Fully remote — work from wherever you do your best work 4. Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed 5. Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale This is for you if: - You're a freelancer or agency owner who wants more stability and a team of experts around you - You're tired of slow decision-making and want to actually drive strategy This is not for you if: - You're looking to get away by doing the bare minimum - You need a lot of hand holding throughout the day Speak soon ❤️ 🔥