Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About Our Opportunities
Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Staff Backend Engineer, you'll design, build, and scale the services and integrations behind Payment, Billing, Identity, and partner integrations that keep rent moving on time for renters every month — setting the long-term technical vision and architecture for the systems you own, leading scoping, design, and implementation across teams, driving your own production rollouts to completion with minimal oversight, and working closely with product, design, and engineering peers to solve renters' most pressing problems in small, frequent iterations rather than big, risky releases. You'll also raise the bar for the engineers around you, mentoring peers and driving consistency and best practices across the org.
About Our Team(s)
We have some really exciting teams who are looking for an amazing engineer like you! Check them out!
Partner Integrations
- Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere and Quick-Pay
Money Team
- builds and owns the platforms, tooling, and documentation powering Flex's payments, wallet, and settlement finance systems.
Who thrives here?
A Doer
— you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team.
An Owner
— you take full accountability for what you build, from design through production, and you always have a plan B.
Someone Collaborative
— you bring people together to pressure-test ideas rather than working in a silo.
Someone with Precision
— your code and your communication are both clear, because ideas only matter once others can act on them.
Someone Resilient
— systems break and priorities shift, and you adapt without losing momentum.
Someone Humble
— you care more about getting to the right answer than being the one who's right.
Qualifications
Minimum Qualifications
Minimum of 8 years experience in software engineering
Minimum of 6 years experience with Java
Proven ability to set technical direction and architecture for complex, distributed systems
Ability to lead and mentor engineers, raising the technical bar across a team or org
Ability to work on a globally-distributed team with a high degree of ownership
Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery
Experience building robust, fault-tolerant systems with multiple external dependencies
Experience designing, building, and maintaining data pipelines
Proficient in Java frameworks and tools used at Flex, including Spring (core/web/boot), Gradle, JUnit, and JVM (memory/performance tuning, GC)
Experience with Service-Oriented Architecture, REST APIs, Message Queues, and scalable architectures
Experience with AWS (EKS, Aurora RDS, Elasticache, DynamoDB) and containerization tools
Preferred Qualifications
Proficient in CI/CD systems (preferably GitHub Actions), git, and automation
Skilled in observability and monitoring tools, such as DataDog, to ensure high availability
Experienced with big data platforms and tooling, including Snowflake
Proficient in Infrastructure as Code, using tools like CDK and Terraform
Track record of elevating team standards through best practices, and mentoring engineers at all levels
Excellent written and verbal communicator, with experience influencing cross-functional strategy
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$200,000
—
$250,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$180,000
—
$225,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$170,000
—
$212,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
USA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About Our Opportunities
Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Senior Backend Engineer, you'll design, build, and scale the services and integrations behind Payment, Billing, Identity, and partner integrations that keep rent moving on time for renters every month — leading scoping, design, and implementation for the APIs you own, driving your own production rollouts to completion with minimal oversight, and working closely with product, design, and engineering peers to solve renters' most pressing problems in small, frequent iterations rather than big, risky releases.
About Our Team(s)
We have some really exciting teams who are looking for an amazing engineer like you! Check them out!
Partner Integrations
- Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere and Quick-Pay
Fin Platform -
Fin Platform is the monitoring and operations layer for Flex's billing and payment systems, covering dashboards, SLIs/SLOs, runbooks, deployment and on-call procedures to ensure reliability and readiness.
Money Team
- builds and owns the platforms, tooling, and documentation powering Flex's payments, wallet, and settlement finance systems.
Who Thrives Here?
A Doer
— you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team.
An Owner
— you take full accountability for what you build, from design through production, and you always have a plan B.
Someone Collaborative
— you bring people together to pressure-test ideas rather than working in a silo.
Someone with Precision
— your code and your communication are both clear, because ideas only matter once others can act on them.
Someone Resilient
— systems break and priorities shift, and you adapt without losing momentum.
Someone Humble
— you care more about getting to the right answer than being the one who's right.
Qualifications
Minimum Qualifications
Minimum of 6 years experience in software engineering
Minimum of 4 years experience with Java
Ability to work on a globally-distributed team with a high degree of ownership
Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery
Ability to grow in a fast-paced and dynamic environment that will challenge you to always bring your best
Experience building robust, fault-tolerant systems with multiple external dependencies
Experience designing, building, and maintaining data pipelines
Proficient in Java frameworks and tools used at Flex, including Spring (core/web/boot), Gradle, JUnit, and JVM (memory/performance tuning, GC)
Experience with Service-Oriented Architecture, REST APIs, Message Queues, and scalable architectures
Experience with AWS (EKS, Aurora RDS, Elasticache, DynamoDB) and containerization tools
Preferred Qualifications
Proficient in CI/CD systems (preferably GitHub Actions), git, and automation
Skilled in observability and monitoring tools, such as DataDog, to ensure high availability
Experienced with big data platforms and tooling, including Snowflake
Proficient in Infrastructure as Code, using tools like CDK and Terraform
Skilled at elevating team standards through best practices, and mentoring junior engineers
Excellent written and verbal communicator, with experience in cross-functional collaboration
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$172,000
—
$215,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$154,800
—
$193,500 USD
Tier 3 (Salt Lake City, all other USA cities)
$146,200
—
$182,750 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
The Senior Manager, Capital Markets will be a core member of the Capital Markets team, owning deal execution across warehouse facilities, securitization preparation, and lender relationship management. This is a high-autonomy role — you'll run transactions end-to-end, manage workstreams with counsel and counterparties, and bring your manager in for strategic decisions and escalations. The right candidate thrives in a fast-moving environment, communicates well with sophisticated lenders, and has the judgment to know when to move independently and when to escalate.
What You'll Do
Execute capital markets transactions including warehouse facility closings, amendments, upsizes, and extensions — managing legal documentation, due diligence, and closing logistics
Own day-to-day lender relationships for assigned facilities: reporting packages, borrowing base certificates, compliance certificates, and periodic calls
Support preparation of the securitization program, including working with rating agencies, structuring counsel, and underwriters
Build and maintain transaction models, term sheet analyses, and lender comparison frameworks
Partner cross-functionally with Legal, FinOps, Treasury, Product, and Risk to support deal execution and ongoing facility operations
Monitor facility covenants and flag compliance issues proactively
Contribute to new lender development — preparing pitch materials, term sheet responses, and due diligence packages
Key Qualifications
3–5 years of experience in capital markets, structured finance, or debt funding — at an investment bank, specialty finance company, fintech lender, or asset manager
Hands-on experience with warehouse facilities, ABS, or other structured credit products
Experience with structured finance transactions, including technical cash flow modeling for warehouse facilities, securitizations, or similar asset-backed structures
Strong legal and financial document fluency — comfortable working through credit agreements, term sheets, and intercreditor arrangements with counsel
Excellent communicator, both internally and with external counterparties
Highly organized and self-directed; able to manage multiple transactions simultaneously without close supervision
BA/BS required; MBA or CFA a plus
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$172,000
—
$215,000 USD
Tier 3 (Salt Lake City)
$146,200
—
$182,750 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is seeking an ambitious, results-driven Director of Strategic Partnerships to launch, manage, and scale our most complex, high-impact enterprise partnerships in the core rent vertical - including exploring new entry points for the rent consumer through new types of partnerships. This role is ideal for a driven strategic operator with a proven record of autonomously delivering measurable results through partnership growth. Reporting directly to the Head of Strategic Partnerships, you'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.
Key Responsibilities
Partnership Development & Launch
Launch new strategic partnerships aligned with Flex's growth objectives, including higher-complexity deals that require independent judgment on structure and sequencing
Lead the creation of joint business plans, financial modeling, and growth initiatives
Define, implement and run winning operating rhythm to maximize value
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact
Partner Growth & Operations:
Manage and expand relationships with Flex's largest and most complex strategic partners, fostering trust and long-term collaboration across the organization
Develop clear paths to value for new types of rent partnerships, collaborating cross-functionally to test and learn and align on the best execution models
Build and deliver on your partnership business plan; independently drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins, including with partners where the relationship requires more work to move forward
Own day-to-day partner operations, ensuring smooth execution and communications
Drive monthly and quarterly partnership business reviews
Track, analyze, and report on partnership performance metrics, identifying and pursuing nuanced growth opportunities and areas for improvement
Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
Strategy
Develop and implement processes and frameworks to manage partnerships efficiently
Align partnership initiatives with Flex’s broader strategic objectives
Provide insights and strategic recommendations to continuously enhance partnership value
Drive partner contract renewal negotiations
Navigate partner relationship complexity, including competitive dynamics and broader partnership strategy
Key Qualifications:
8-10+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
Demonstrated success independently launching and scaling complex strategic partnerships or managing high-value strategic client relationships
Comfort with ambiguity and the judgment to structure a path forward with less established partners or processes
Exceptional skills in cross-functional collaboration, stakeholder alignment, and execution
Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions
Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels
Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously
Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach
Self-driven with an ownership mindset, committed to delivering measurable impact with minimal oversight
Bachelor's degree required
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
OTE (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
As a Staff Data Scientist, reporting to our Director of Analytics, you will play a critical strategic role in shaping Flex's future by guiding key analytics projects across our Go-To-Market and Account Management teams. You will champion truth seeking across the business, working to bring clarity to some of Flex’s most challenging and complex areas. Through your technical expertise and mastery of data-led story telling, you improve our understanding of the business and where we can make improvements. The ideal candidate for this role is intensely curious, holds themselves to a high analytical bar, while simultaneously balancing analytical rigor with speed and ultimate business impact.
What you’ll do
Improve our understanding of key Flex domains by creating scalable frameworks that connect dots across the business into easily interpretable outputs
Proactively and effectively root cause data and performance issues across the business in order to ensure continued strong performance
Create and improve dashboards, visualizations, and automations that help us scale analytics across Flex
Work to establish clear causal links between actions and outcomes through experimentation and other relevant methods, where applicable
Combine data and strategy - being that bridge between what the data is telling us and the implications for strategic priorities within different areas of the business
Champion best practices, precise and consistent terminology, and robust documentation within Analytics and more broadly across the organization
Key qualifications
5+ years of experience using analytical and statistical methods to support and drive critical business outcomes
Bachelor's degree in finance, economics, or other related fields
Expert communicator who can break down complex technical concepts into simple business vernacular
Experience across a variety of analytical domains that allow you to bring unique perspectives to solving hard problems
Demonstrated success driving business strategy and outcomes from an analytics lens
Advanced experience with SQL, business intelligence tools (e.g., Tableau, Mode, Looker, etc.)
Experience with ETL processes, especially utilizing dbt and Snowflake
Track record of using quantitative, analytical, and problem-solving skills to drive decisions
Biased for action - knows when to not let perfect be the enemy of good enough, while also can effectively highlight the tradeoffs/risks of moving too quickly too soon
Strong ownership mindset with a deep natural curiosity to dive into the details and understand how systems work
This role is hybrid with on-site expectations of 3 days per week in our New York Headquarters.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$155,000
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
Flex is expanding to offer a consumer bill management platform: a hub where users manage both recurring and one-off bills, align payments with their cash flow, and build credit along the way. As we move from a pilot to broader GTM, we're looking for someone who can operate as both the builder of our data foundation and the analyst who turns that data into decisions.
This role will work closely with both business leadership and the core data team to focus on modeling data, digging into consumer behavior, pricing and credit dynamics, and setting the standards the rest of the team builds on.
What you'll do
Build and maintain the core data models (dbt/Snowflake) that power reporting, experimentation, and ML/credit risk use cases
Analyze consumer bill payment behavior timing, splitting, delinquency, credit-building outcomes to identify what's working in the pilot and what needs to change
Partner closely with Product and Engineering to instrument new features (e.g. bill splitting, smart scheduling, credit-building) so we can measure adoption and impact from day one
Design and analyze experiments that test pricing, credit terms, and product flows, establishing causal links between changes and outcomes
Create dashboards and self-serve tools that let Product, Risk, and GTM teams track Control Center's pilot-to-scale metrics without needing to come back to Analytics for every question
Champion data quality, consistent terminology, and documentation as data footprint grows from pilot to full launch
Set technical direction for how Control Center's data models and pipelines scale as new billers, partners, and product surfaces come online; mentor other analysts/engineers and raise the technical bar across the team
Key qualifications
7+ years of experience spanning analytics engineering and data science/analyst work
Strong SQL and hands-on experience with dbt and Snowflake (or equivalent modern data stack)
Experience with BI tools (Sigma, Tableau, Mode, Looker, etc.) and building dashboards that non-technical stakeholders use
Track record designing and analyzing experiments (A/B tests or quasi-experimental methods) to drive product decisions
Being confident partnering with technical and non technical stakeholders
Strong ownership mindset
Comfort with credit, risk, or fintech data, as well as curiosity about how consumers manage their finances, is a plus
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$184,000
—
$225,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Principal Product Designer at Flex, you’ll solve problems for consumers across the country who are underserved by existing financial products. We’re handling people’s most significant recurring expense, which means the stakes of getting the experience right are real: a confusing screen or a poorly handled edge case can cost someone a late fee, a credit mark, or a difficult conversation with their leasing office.
We’re looking for a designer to lead a full area of our business. You’ll shape and drive the vision for your vertical, and you’ll be accountable for how it connects to everything around itThe experience only holds together if someone is responsible for the whole of it, not just their team’s slice. That means setting direction, aligning several teams around one coherent picture, and raising the quality bar across all of them.
This is an individual contributor role with the influence of a leader. Your leverage comes from the artifacts you make, the standards you set, and the designers you make better, not from a reporting line. You’ll still be deep in the work leading design exploration on the most critical projects, and building the prototypes that show where a body of work is headed and what it will unlock.
This is a highly measured, highly cross-functional environment, with a big opportunity for designers to bridge true customer needs with creative solutions. You’ll work alongside product managers, engineers, data analysts, risk, and compliance partners, and most of what you design will run as an experiment before it becomes the default. The designers who do their best work here are highly creative with solutioning, curious about the numbers, comfortable with constraints, and willing to change their minds when the evidence says to. All of your design skills will be put to use, from design thinking to interaction design and visual design.
What you’ll do
Lead design for a full area of the business by shaping and driving the vision for your vertical, and owning the strategy and end-to-end execution that delivers it
Connect and align multiple teams through complex design challenges, weaving separate visions into one cohesive ecosystem
Lead design exploration and solutions on the most critical projects across your area, staying close enough to the work to set the standard by doing it
Consistently set a high bar for quality across features, concepts, and innovative solutions. Hold the bar through the standards you define, the critiques you lead, and the feedback you give designers on any team your area touches
Design for people under real financial pressure by bringing clarity, honesty, and dignity to flows where money and consequences are involved, including the error, pending, and recovery states that are easy to leave for last
Build the prototypes and artifacts that paint a picture of where your body of work is headed, and use them to align partners and leadership on the opportunities worth going after
Play a pivotal role in strategic initiatives by supporting your team and company strategy with a wide range of inputs: qualitative research, data, industry trends, and your own design expertise
Partner with PM, analytics, risk, and engineering to structure experiments. Define hypotheses to test, what a guardrail should protect, and what a result would actually prove
Establish design-thinking methods and toolkits that other teams can pick up and use, so a customer-centered approach doesn’t depend on you being in the room
Evolve our Design System, Ultraviolet, including its foundational patterns and our visual language so every team inherits good defaults instead of reinventing them
Establish and evolve the standards for how we use AI across the product development lifecycle, from research and exploration to prototyping, and work with frontend engineering to improve design-to-code quality
Key qualifications
10+ years designing and shipping consumer products, including time leading a product area or vertical rather than a single team
A track record aligning several teams around a shared experience, and the judgment to know when to set a standard versus when to let a team solve it their own way
Fluency with experimentation and quantitative reasoning. You’re comfortable designing for A/B tests, reading funnel and cohort data, and changing your mind when the result disagrees with you
Strength in the unglamorous states (errors, edge cases, pending, and recovery) where a product either earns trust or loses it
Comfort treating technical and regulatory constraints as design material rather than obstacles, without needing them translated for you
Evidence of raising the quality bar for people around you: mentorship, critique, standards, or systems that outlasted your involvement
Track record of designing simple, intuitive products that are powered by complex systems and edge cases
Comfort documenting and explaining your design process and rationale behind decisions, including leveraging best practices, research, and data
Demonstrated aptitude for getting things done to make your team successful
Strong native mobile app design experience (iOS and Android)
Figma expert, and experience using AI tools to sketch and prototype
Comfort with ambiguous problems and the motivation to be a self-starter
Passion for improving every day people’s financial well being
A portfolio of work detailing your contributions to shipped solutions
Nice to have
Experience in fintech or another regulated environment, designing disclosures or money movement flows alongside legal and compliance partners
Experience in an experimentation-heavy product organization where most changes ship behind a flag
Experience establishing new ways of working, through design operations, rituals, toolkits, or AI-assisted workflows, that a team adopted and kept
This role is based out of one of our hubs in New York City, Salt Lake City, or San Francisco. We’re also open to candidates interested in starting on a contract-to-hire basis. Please note that those who transition to a full-time role will likely need to relocate to one of these hub locations.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$240,000
—
$300,000 USD
Tier 3 (Salt Lake City)
$204,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, United States
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
We are seeking an experienced and visionary Staff Product Designer to serve as Flex's highest-caliber individual design contributor. In this role, you will set the bar for craft and quality across our entire product portfolio - not by managing designers, but by doing the work at a level others aspire to. You will drive design vision and strategy for the most complex, highest-impact initiatives at Flex, shaping how we build for our users and how the design function operates.
Vision and Strategy
Define and articulate design vision for Flex's most critical and complex product initiatives, ensuring work aligns with business goals and resonates deeply with our users
Establish a north star for the consumer experience and drive cross-functional alignment around it
Influence product strategy and roadmap directly through the quality and clarity of your design work and perspective
Stay close to how the design industry and UX trends are evolving and bring those insights into Flex
Quality and Craft
Own the design process end-to-end on flagship initiatives, from research and ideation through refinement, prototyping, and final execution
Hold a high bar for craft across everything you touch, from individual interaction patterns to our design system
Build detailed prototypes that illuminate the future of the product and help teams make better decisions
Use AI across the design lifecycle for, rapid exploration, prototyping, and front-end workflows, and model how the team can do the same
Influence and Collaboration
Partner with design leadership, product, and engineering to shape the direction of complex, cross-cutting product areas
Collaborate with other designers to ensure alignment and consistency across the consumer experience
Advocate for design thinking and user-centered principles across the company at every level, up to and including executive leadership
Standards and Mentorship
Establish and evolve design standards, processes, and patterns that raise the quality floor for the entire organization
Provide mentorship and craft feedback to designers across the team
Contribute foundational elements and set the standard for how the design system should evolve
Key Qualifications
Experience:
A demonstrated track record as a senior IC contributor on complex consumer products
Design Mastery:
Deep expertise in UX/UI design with strong experience showcasing shipped work at significant scope and quality
Strategic Thinking:
Ability and demonstrated experience to operate at the product strategy level, shaping direction through design
Craft:
Exceptional execution skills with high attention to detail in interaction design, visual design, and prototyping
Collaboration:
Excellent communication skills; able to work fluidly with cross-functional teams including product, engineering, marketing, and executive leadership
Tools and Tech:
Proficiency in modern design tooling; and fluency with front-end development
AI Fluency:
Comfort using AI tools across the design process for research, exploration, prototyping, and workflow improvement
Passion:
Genuine interest in financial products and improving people's financial lives
Compensation
This is a contract position with an hourly rate of
$125–$200 per hour
, commensurate with experience and our internal leveling guidelines. Flex takes a market-based approach to pay and utilizes a geographic pay differential based on a cost of labor index; if you are located outside of our Tier 1 (NYC/Bay Area) markets, your rate will be adjusted to align with the market conditions of your specific geographic zone. There is potential for this engagement to convert to a full-time role, in which case compensation would be aligned to the full-time salary range and benefits for the level.
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
We're hiring a
Principal Product Manager, Payments
to lead one of the most critical areas of our infrastructure: how money flows in and out of Flex. You will oversee our end-to-end payments platform - including transaction processing, payment-related fraud and disputes - and ensure it evolves into a strategic growth and margin lever.
This role is ideal for someone who thinks in platforms and systems, understands payment mechanics, and knows how to balance user experience, risk, and cost. You’ll work closely with Platform and Risk leadership to drive innovation and performance across payment rails, dispute automation, and fraud prevention, while enabling seamless user experiences and future expansion.
What you’ll do
Shape the cross-functional platform product strategy
. Map how future products fit together into a coherent architecture, and help ensure they’re built with speed and stability in mind.
Own Flex’s payments platform strategy and roadmap
end-to-end: vaulting, authorization, processing, reconciliation, and refunds across all payment methods (card, wallet, ACH).
Drive down payment processing costs
through better routing, smarter retry logic, and fraud/dispute efficiency - without sacrificing UX or resilience.
Build and scale fraud detection and dispute infrastructure
to reduce losses while minimizing false positives and user friction.
Expand our payment method coverage
, ensuring all channels (cards, bank transfers, wallets) are supported with the right controls, guardrails, and visibility.
Partner with Risk, Finance, Ops, and Engineering
to align on business goals and build resilient, compliant, and scalable payment solutions.
Lead and grow a high-performing product team
, coaching PMs while maintaining a strong bar for ownership and quality.
Define success metrics
and build dashboards, tooling, and processes to measure performance across cost, reliability, speed, and loss rates.
Champion clear thinking, technical depth, and rigorous prioritization
in a fast-moving, high-volume environment.
Key qualifications
7+ years of product experience, with at least 3+ years in payments, fraud, or platform product roles at a fintech, bank, or B2B2C fintech products.
Deep understanding of the payments ecosystem: authorization, retries, tokenization, payment gateways, fraud systems, and card networks.
Demonstrated ability to balance user experience, cost optimization, fraud risk, and regulatory requirements in product decisions.
Strong technical acumen and systems thinking - you’ve worked closely with engineers to design reliable, scalable systems.
Proven success as a player-coach: you’ve managed PMs and enjoy mentoring while rolling up your sleeves when needed.
Bonus: Experience working with Payment processors, building dispute automation, or expanding payment options in regulated environments.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$248,000
—
$310,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
We’re hiring a Vice President, Business Development & Strategic Partnerships to source, close and launch high impact strategic partnerships for the company. The ideal candidate is a world‑class hunter with a track-record of closing game‑changing deals and turning them into material P&L impact. You will own the full deal cycle—from strategy and sourcing through pitch, negotiation, and close—with a focus on embedding Flex’s suite of offerings into platforms across the proptech ecosystem, unlocking significant revenue and customer acquisition for the business. This is an externally-facing leadership position for someone who thrives in consultative, complex sales environments, loves to build from scratch, and excels at working across executive stakeholders to craft and close bold, high-leverage deals. Reporting into the SVP of Business Development & Strategic Partnerships, you will work closely with leadership and teams across the company to shape and deliver on Flex’s most important commercial growth initiatives.
What You’ll Do
Hunt, close, and scale net-new strategic partnerships that drive revenue, distribution, and/or product expansion
Own the full partner sales cycle: prospecting, outreach, qualification, value mapping, business case development, financial modeling, contract negotiation, and go-to-market execution. Engage executive stakeholders at prospective partners to build conviction and navigate multi-party, high-stakes deals
Develop custom value propositions and proposals based on deep understanding of the partner’s business, pain points, and priorities
Lead commercial negotiations involving bespoke, complex economic structures that align incentives and scale with growth
Collaborate cross-functionally with Product, Engineering, Legal, Marketing, and Finance to design high-impact integrations and go-to-market motions
Build repeatable playbooks for evaluating new partner categories, selling into them, and scaling early wins
Report on pipeline health, forecasts, and strategic priorities with clarity and rigor at the executive level.
Key Qualifications
You’re a seasoned and tenacious business development leader with 10-12+ years of experience in strategic partnerships, business development, enterprise sales, or corporate development—ideally in fintech, SaaS, or platform technology companies
You’ve successfully closed complex, multi-stakeholder deals for integrated SaaS or FinTech solutions with high revenue and strategic impact (e.g., >$20M revenue contribution)
You’re a natural consultative relationship builder trusted by executive stakeholders — able to listen, problem-solve, and shape shared strategy
You combine commercial creativity with financial rigor, able to build robust economic models that guide decision-making
You thrive in ambiguous, high-velocity environments and know how to move from concept to contract quickly and with precision
You’re hands-on and self-directed—equally strong at high-level strategy and ground-level execution.
You’re deeply curious about financial technology and the systems that power money movement, payments, and embedded finance.
You’re an excellent communicator and storyteller, capable of articulating nuanced ideas with clarity and purpose.
You’re fanatical about pipeline hygiene and sales execution rigor—fluent in CRM discipline and sales forecasting best practices, and deeply accountable to yourself and others on execution & follow-through
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $336,000 - $420,000 USD.
For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
seniorUSA; For candidates outside of these areas, you may be eligible for our relocation assistance program
seniorNew York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
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New York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
New York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
seniorNew York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
New York, NY; Salt Lake City, UT; San Francisco, CA; We’re also open to candidates interested in starting on a contract-to-hire basis; For candidates outside of these areas, you may be eligible for our relocation assistance program
New York, United States; For candidates outside of these areas, you may be eligible for our relocation assistance program
New York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
New York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program