Location: Salt Lake City, UT
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
Flex is on a mission to change the way bills get paid - and we're looking for a sales rockstar to help us get there. As we rapidly expand into new markets, we need an experienced closer who's ready to own their number and build something real. We're looking for someone with an entrepreneurial mindset, relentless grit, humility, and curiosity; someone who sees ambiguity as an opportunity, not a roadblock. If you're an established sales pro who wants to help build a once-in-a-generation company, let's talk.
Where you'll work:
This role is hybrid out of our Salt Lake City office, and you'll be in with the team 3 days a week. We're big believers that some of the best coaching, energy, and deals happen in person (and honestly, the team is pretty fun to be around). As a bonus, you'll get a Grubhub credit for lunch on the days you're in the office.
Where you'll travel:
Beyond SLC, you'll get out of the office for company offsites in Mexico, Sales Kickoff in Florida, conferences and client meetings across the US - think big wins, big energy, and time to connect with the team and clients in-person.
What you’ll do
You'll win
new clients, driving revenue and market share across the rental real estate space
You'll manage
a robust pipeline in our CRM, keeping it sharp and up to date
You'll establish
relationships with senior executives and decision-makers through smart, persistent outbound efforts
You'll own
the full sales cycle, from first conversation to signed contract
You'll educate
prospective customers on the real value of a Flex partnership
You'll navigate
key decision-makers to grow awareness across an organization
You'll negotiate and close
new and expansion contracts yourself
You'll collaborate
with our Accounts team to shape strategic adoption plans for new customers
You could be a great fit if
You practice clear, concise communication. You write effective emails. You're skilled at executing outbound strategies that target property management companies, and you want the opportunity to lead the way in pipeline creation
You have a deep curiosity and love becoming a true expert. You enjoy diving into new industries and have a knack for distilling complex info into its core essence to share with others
You have a consistent track record of hitting (and beating) quota and your OTE $
You have an entrepreneurial mindset and genuinely enjoy figuring things out in the gray areas
You build relationships with middle + senior management and ownership quickly and authentically
You're flexible and adaptive — priorities shift, and you shift with them
You thrive both working independently and collaborating with a team
You have 3+ years of sales experience
You have a consistent track record of quota attainment and overachieving your goals!
Why Flex?
Strong onboarding, built to set you up for real success.
We invest in ramping you right, not just throwing you into the deep end
Revenue enablement that never stops.
Ongoing coaching and resources designed to sharpen your skills long after ramp is over
Mentorship, built in.
You'll learn directly from peers and senior sales folks who want to see you win, not just hit your own number
A real career path.
This is a role to grow
in
, not just grow
out of
A team that's winning.
You'll be surrounded by top performers who are closing deals and hitting numbers, with the energy and momentum that comes from being part of a team that's actually putting up results
A mission worth selling.
Every conversation you have helps bring real financial flexibility to renters, not just another vendor pitch
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$120,000
—
$150,000 USD
Tier 3 (Salt Lake City)
$105,000
—
$130,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
США; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is seeking an ambitious, results-driven Senior Manager of Account Management to launch, manage, and retain and grow high-impact enterprise partnerships. This role is ideal for a driven strategic operator with a proven record of delivering measurable results through partnership growth. You'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.
What you’ll do
Partnership Development & Launch
Partner with cross-functional teams to lead to launch of new strategic partnerships aligned with Flex’s growth objectives
Lead the creation of joint business plans, financial modeling, and growth initiatives
Define, implement and run winning operating rhythm to maximize value
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact
Partner Growth & Operations:
Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration across the organization
Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
Own day-to-day partner operations, ensuring smooth execution and communications
Drive monthly and quarterly partnership business reviews
Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
Strategy
Develop and implement processes and frameworks to manage partnerships efficiently.
Align partnership initiatives with Flex’s broader strategic objectives.
Provide insights and strategic recommendations to continuously enhance partnership value.
Key Qualifications:
6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.
Exceptional skills in relationship-building, cross-functional collaboration, stakeholder alignment, and execution.
Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions.
Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels.
Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously.
Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.
Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale
Self-driven with an ownership mindset, committed to delivering measurable impact.
Bachelor’s degree required.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$200,000
—
$255,000 USD
Tier 3 (Salt Lake City)
$170,000
—
$215,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
seniorNew York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Strategic Account Manager, you will be a senior, client-facing member of the team - responsible for the commercial relationship with our customers (Property Management Companies). This consists of owning and growing a portfolio of the company’s most valuable relationships within our Strategic segment, and providing support from all angles for clients with complex needs and networks. This is a proactive partner role - you will act as the customer’s trusted advisor, business partner, and industry expert - to maintain, develop, grow, and expand the business relationship.
What you’ll do
Relationship Building & Executive Engagement
Establish, maintain, and grow customer relationships with stakeholders (including C-Suite)
Act as the primary point of contact and liaison between the customer and internal teams to ensure our partners are receiving white glove service, and that the business has visibility and influence into each account in your book of business
Become the customer’s close advocate and valued consultant
Travel regularly to industry events and conferences as well as visit our partners on-site
Strategic Account Planning & Collaboration
Build, implement, and lead the strategy for each of your assigned accounts
Partner with internal stakeholders across the organization to ensure an excellent customer experience starting from the hand off from Sales, to Onboarding, to continued and regular support from you as their Account Manager
Learn and engage with each account regularly - through monthly meetings, QBRs, sharing reporting, troubleshooting and problem solving, providing clear ROI, etc.
Work to proactively increase engagement and product adoption across your portfolio
Pipeline Development & Consultative Expansion
Sell the value of Flex with a consultative and solutions oriented approach
As Flex matures, be able to confidently sell additional products and services to our partners
Manage and execute on all aspects of commercial negotiations and agreements
Key qualifications
Knowledge/experience in the multifamily/real estate industry is a plus!
Account Management Experience: 6-8+ years experience in Account Management, with at least 2-3 years experience with Enterprise or Strategic accounts.
Experience owning, managing, and negotiating complex customer relationships and deals.
Strong Communication Skills: High EQ, interpersonal abilities, passionate about Flex’s mission and product, and proven ability to influence and motivate others.
Advanced Analytical Skills: Proficiency in quantitative tools for data analysis to identify and prioritize top areas of opportunity within large portfolio data sets. Experience utilizing AI tools to analyze data, and the ability to put findings into action.
Tech Proficiency: Experience with Salesforce is a plus. Experience working in tech companies and problem-solving complex product issues.
Cross-Functional Collaboration: Proven ability to collaborate effectively across Sales, Marketing, Customer Success, and Product teams.
Platform Knowledge: Understanding of Account Management, sales, and marketing platforms, systems, and tools. Experience in driving engagement with marketing tactics such as email, flyers, and digital ads is a plus.
Self Starter: Experience establishing the foundation for or being a part of launching Account Management Teams / roles at a tech company.
Strategic Thinker: Ability to decipher and understand customer priorities and needs, industry dynamics, and prioritize and strategize accordingly to grow and support accounts.
Relationship Building: Proficiency in building internal and external relationships with key stakeholders and multithreading in complex organizations.
Quick Learner: Ability to adapt, learn, and iterate swiftly in the rapid changes within the PropTech/FinTech landscape. Comfortable with ambiguity and test-and-learn mindset.
T.O.E: Last, but certainly not least, Team Over Everything. Our positive, team first culture is everything here at Flex. This role requires an even temperament that is always willing to put the team ahead of individual recognition.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$165,000
—
$200,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$147,600
—
$184,500 USD
OTE (Salt Lake City, all other USA cities)
$140,000
—
$174,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
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Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
Flex is looking for a Staff Software Engineer to build and scale our
Fraud and Payment Risk Platform
. You will lead the architecture and hands-on development of backend services and shared infrastructure for fraud prevention and payment risk decisioning.
The platform combines real-time, near-real-time, and offline/batch-computed risk features with business rules, machine learning model outputs, and experimentation. You will make these capabilities reliable, scalable, and observable, enabling teams to develop, validate, and launch risk strategies faster and more safely.
This is a hands-on backend and platform role with technical ownership from architecture through production. You will collaborate with product, risk policy, data science, and engineering teams to turn risk strategies into reusable platform capabilities. Your scope includes feature ingestion and integration, user acceptance testing (UAT), experimentation, and engineering infrastructure supporting the full machine learning (ML) lifecycle—from development and validation workflows through deployment, serving, and production monitoring—in partnership with data scientists who own model research and training.
What you’ll do
Lead backend architecture and development
for the Fraud and Payment Risk Platform, including decisioning services, APIs, and shared infrastructure for evolving business needs.
Design for scalability, performance, and reliability
, balancing latency, throughput, availability, data consistency, and cost.
Build capabilities for feature ingestion, integration, and serving
, supporting real-time, near-real-time, and offline/batch-computed features with attention to freshness, correctness, and availability.
Develop infrastructure for rules and experimentation
, enabling teams to configure and version risk strategies, perform user acceptance testing (UAT), evaluate changes, and safely roll them out.
Own engineering infrastructure across the ML lifecycle
, supporting development and validation workflows, deployment, inference, versioning, safe rollouts, rollback, and integration of model outputs into risk decisions.
Own monitoring and alerting across the platform
, covering service health, feature freshness and quality, rule and experiment execution, and model inference. Partner with risk policy and data science teams to monitor model behavior and decision outcomes.
Improve platform extensibility and usability
, so teams can add features, rules, models, and experiments without duplicating infrastructure or tightly coupling systems.
Drive complex initiatives from design through production
, including technical design proposals, hands-on implementation, performance testing, migration planning, and cross-team coordination.
Raise the engineering bar
through design and code reviews, mentorship, and improvements to testing, documentation, deployment safety, and operations.
Our backend stack includes
Java, Spring Boot, Python, and AWS
.
Qualifications
Minimum qualifications
6+ years of professional software engineering experience, including substantial experience building and operating backend systems in production.
5+ years of hands-on Java experience, including building services with Spring Boot.
Experience leading the architecture and delivery of complex distributed systems or shared backend platforms.
Strong understanding of API design, service integration, data modeling, caching, and distributed-system failure modes.
Experience diagnosing performance bottlenecks and improving scalability and reliability through measurement, testing, and production troubleshooting.
Experience with cloud infrastructure, containerized deployments, and relational and NoSQL data stores.
Experience establishing observability, monitoring, and alerting for production systems.
Ability to lead technical decisions across teams, communicate architectural trade-offs clearly, and mentor other engineers.
Preferred qualifications
Experience building risk platforms, decision engines, or fraud/payment risk systems is a plus, though risk-domain experience is not required
Experience with feature platforms, configurable rules engines, experimentation infrastructure, or production model-serving systems.
Experience building shared platforms that other engineering or risk teams adopt and operate independently.
Familiarity with AWS services such as EKS, Aurora, ElastiCache, and DynamoDB.
Experience with infrastructure as code and CI/CD automation using tools such as Terraform, CDK, and GitHub Actions.
Familiarity with tools such as Datadog for observability and Snowflake for analytics.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$200,000
—
$250,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$180,000
—
$225,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$170,000
—
$212,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
USA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; San Francisco, CA; Utah
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability.
The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support.
This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations.
The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools.
What You Will Do
Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current.
Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out.
Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure.
Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them.
Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure.
Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls.
Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on.
Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines.
Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility.
Who You Are
8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope.
Strong experience building or operating Compliance Management Systems or large programmatic compliance functions.
Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA.
Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment.
Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it.
Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements.
Effective communicator able to influence regulators, bank partners, executives, and technical teams.
Builder mindset, energized by creating scalable systems rather than maintaining legacy processes.
Bachelor's degree required; JD or advanced degree is a plus.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; San Francisco, CA; Utah; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Job
Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.
Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.
About the Role
We are looking for an experienced
Senior Engineering Manager
to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.
You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.
You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.
Our Engineering Teams
Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.
Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.
Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.
What You’ll Do
Technical Leadership
Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.
Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.
Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.
Ensure reliability, data integrity, and financial correctness across consumer workflows.
Execution & Delivery
Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.
Lead large, ambiguous projects from early exploration through launch and scale.
Coordinate cross-team dependencies and resolve blockers regardless of team.
Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.
People Leadership
Manage, mentor, and grow a team of engineers.
Establish strong ownership of customer outcomes, engineering quality, and operational excellence.
Hire and develop senior engineers and future technical lead
Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.
Operational Ownership
Own the production health and reliability of the team’s consumer services.
Improve observability, scalability, and incident response a
Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.
Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.
Who You Are
Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.
8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.
Experience building and scaling consumer-facing products and the APIs and backend systems that power them.
Strong product judgment and a track record of partnering with business and product leaders to delivery .
Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.
Strong understanding of distributed systems, service architecture, reliability, and data integrity.
Experience owning production services with high standards for uptime, correctness, and operational readiness.
A track record of growing engineers, developing technical l with strong ownership and accountability.
Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.
Preferred
Experience building or operating consumer fintech, payments, banking, or lending products.
Experience launching a new product or business line from early experimentation through adoption and scale.
Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.
Experience using product analytics and experimentation to i, engagement, or retention.
Experience partnering with Risk and Compliance teams in a regulated environment.
Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems.
Background scaling high-growth consumer platforms.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As the Director, Account Management, you will own the strategy, performance, and scaling of Flex’s Account Management function, leading a team of Account Managers while directly stewarding the company’s largest and most strategic partnerships. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across a growing book of business that represents a material portion of company revenue.
Reporting to the Vice President of Account Management, you will set the vision and operating model for the function—not just executing account strategy, but defining it. You will build the playbooks, processes, and team structure that allow Account Management to scale, ensure partners are deeply engaged with Flex’s products, and translate partner relationships into durable, compounding business value. You will also serve as a senior commercial leader internally, partnering with executives across the company and representing the voice of our partners at the leadership table. The ideal candidate is a seasoned, hands-on leader with strong commercial instincts, operational rigor, experience building and scaling teams, and a passion for building durable partner relationships in high-growth B2B or B2B2C environments.
What you’ll do
Account Ownership & Growth
Own the retention and expansion strategy for a portfolio of our strategic and largest accounts, with accountability for renewals, upsells, cross-sells, and expansion revenue across the function.
Personally lead the most strategic, complex, and executive-level partnerships, setting the standard for how Flex shows up with its largest partners.
Define account planning frameworks that identify growth opportunities across new products, expanded portfolios, and deeper integrations, and ensure consistent execution across the team.
Partner closely with Sales leadership to align on account strategy, ensure seamless handoffs, and deliver a consistent partner experience across the customer lifecycle.
Partner Relationship Management
Build and maintain executive-level relationships within partner organizations, serving as a trusted advisor and senior point of escalation post-sale.
Anticipate partner needs, risks, and opportunities at a portfolio level, ensuring timely escalation, resolution, and proactive value delivery.
Lead executive business reviews and strategic planning conversations with key partners, and coach the team to elevate the quality of these engagements.
Team Leadership & Development
Lead, coach, and develop a multi-layered team that includes both Account Managers and people managers, setting clear expectations around performance, accountability, and partner outcomes.
Own organizational design, headcount planning, hiring, onboarding, and ramping as the Account Management organization scales.
Build and reinforce a collaborative, high-performance, and inclusive team culture, and develop the next generation of AM leaders.
Operational Excellence & Metrics
Define and own the key performance indicators for the function—retention, expansion pipeline, adoption, utilization, and partner health—and drive accountability against them.
Establish forecasting rigor, CRM hygiene, and reporting standards that support revenue predictability and executive-level reporting.
Use data and insights to shape function-wide strategy, prioritize investment, and continuously improve team performance.
Cross-Functional & Executive Collaboration
Partner with leaders across Product, Growth, Marketing, RevOps, and Partner Success to support product launches, co-marketing initiatives, and expansion programs.
Represent the voice of the partner at the leadership level, surfacing feedback and insights that help shape roadmap priorities and go-to-market strategy.
Key qualifications
12–15+ years of experience in Account Management, Partner Success, Business Development, or related roles, with at least 5+ years of people management experience, including experience managing managers.
Proven track record of owning and growing a significant book of business and driving retention and expansion across existing customer or partner portfolios.
Experience building, scaling, and leading Account Management or partner-facing organizations in B2B, B2B2C, FinTech, PropTech, or SaaS environments.
Experience managing complex, multi-stakeholder, executive-level relationships with strategic partners.
Strong commercial acumen with the ability to define strategy and identify and close growth opportunities post-sale at scale.
Demonstrated ability to lead, coach, and develop high-performing teams and to develop leaders within those teams.
Strong operational discipline, including experience with CRM tools (e.g., Salesforce), forecasting, and KPI management at a function level.
Excellent communication, presentation, and executive stakeholder management skills.
Comfortable operating in a fast-paced, high-growth, and highly cross-functional environment.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$230,000
—
$290,000 USD
OTE (Salt Lake City, all other USA cities)
$195,000
—
$240,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
We are seeking a strategic leader who pairs deep systems expertise with strong process design instincts to build and own Flex's Financial Systems & Transformation function from the ground up. This is a rare opportunity to define a new pillar within the Finance organization at a fast-scaling fintech — one where the scope extends well beyond traditional ERP administration into agentic AI infrastructure, process automation, and the controls architecture that will underpin Flex’s next phase of growth.
As Director, Financial Systems & Transformation, you will own the internal financial systems that power Flex’s accounting and financial reporting function — including our core ERP, procure-to-pay (P2P), T&E systems, and additional financial reporting tooling as the function matures. You will also design, build, and maintain the AI-powered workflows that are central to Flex’s vision for a modern, scalable Finance function, and you will lead the build-out of ITGC and financial systems controls that keep pace with the business as it scales.
This role sits at the intersection of finance, systems, and AI — and requires a leader who can operate with fluency across all three. You will partner closely with the VP Controller, the broader Finance leadership team, and Flex’s Engineering and AI Central teams to make the vision real. This position will be based in our New York headquarters on a hybrid basis and will report to the VP Controller.
What You'll Do
Financial Systems Ownership & Administration
Own our ERP (Campfire) as Flex’s financial system of record — including configuration, close module setup, chart of accounts and dimension/segment governance, and ongoing system health
Own our procure-to-pay (P2P) systems for AP and T&E — evaluating near-term enhancements and long-term tooling strategy as we scale
Manage integrations between core financial systems and the upstream/downstream data sources that feed them — including the payroll (Rippling) integration in partnership with the People/HRIS systems team — ensuring accurate, timely, and auditable data flows across the Finance stack
Serve as the internal product owner for financial systems enhancements — translating Finance team requirements into system configuration and working with vendors and technical teams where needed
Partner with the Strategic Finance team on the evaluation, implementation, and ongoing administration of FP&A tooling, supporting both the Finance and business planning functions
Evaluate, implement, and administer additional tooling across Finance as the function scales — including financial reporting, SOX, and account reconciliations
Agentic AI Infrastructure
Design, build, and maintain AI-powered workflows that eliminate manual, high-volume processes across the Finance function — with a particular focus on transaction coding, close automation, and financial reporting
Own the technical architecture for agent-as-preparer workflows: defining confidence thresholds and exception routing, and building the audit trail infrastructure required in a controls-conscious environment
Partner with Flex’s AI Central team to extend our internal AI platform into Finance use cases — including inquiry triage, routing, and other templatable workflows
Proactively identify and prioritize new automation opportunities across the Accounting & Finance function; own the agentic build roadmap in partnership with Finance leadership
Establish and maintain operational health monitoring for all automated workflows — exception rates, throughput metrics, and escalation paths
ITGC, Access Controls & Controls Readiness
Own IT General Controls (ITGCs) across all financial systems — user access provisioning and deprovisioning, segregation of duties (SOD) enforcement, change management controls, and periodic access reviews
Design and maintain the control framework and access architecture for automated/agentic workflows — including permissioning, auditability, and documentation standards for a future SOX-ready environment
Build out Flex’s broader controls readiness over time — ITGC documentation, control testing support, and GRC tool implementation as the company scales
Serve as the primary liaison between the Finance function and external auditors on technology-related matters, including audit trail standards and controls evidence for automated workflows
Close Automation & Process Optimization
Build and maintain real-time close monitoring: dashboards and alerts that give Finance leadership live visibility into close status, open items, and risk flags
Partner with the VP Controller to systematically accelerate the month-end close cycle — identifying and removing structural bottlenecks through better tooling, automation, and process design
Support the build-out of automated financial reporting infrastructure — enabling reliable, timely reporting across P&L, balance sheet, cash flow, and operational metrics with minimal manual intervention
Drive P2P process optimization and efficiency — implementing system-based workflows, reducing processing and cycle time, and continuously improving the AP and T&E experience across Finance and the broader company
Team & Stakeholder Leadership
Build out and shape the Financial Systems & Transformation function over time — defining scope, identifying capability gaps, and bringing in talent as the function evolves
Serve as the Finance function’s primary technical voice in cross-functional forums — partnering with Engineering, Product, Data, and AI Central on decisions that affect financial data, systems, and processes
Champion AI and systems adoption across the Finance team — providing training, tooling guidance, and hands-on support to help Finance professionals get the most out of available tools
What We're Looking For
Required
10+ years of experience in financial systems, accounting technology, or a closely related field — with meaningful time spent in a high-growth or scaling environment
Deep ERP expertise — ideally including implementation experience (go-live, integration design, configuration, and post-live optimization) with platforms such as NetSuite, Campfire, Sage Intacct, or equivalent
Strong finance and accounting foundation — sufficient understanding of US GAAP, month-end close processes, and financial reporting to both translate business requirements into systems design and identify where process redesign itself is the better answer, without losing fidelity
Demonstrated experience building or owning IT General Controls and access control frameworks — SOD enforcement, user provisioning, change management, and audit-trail documentation
Strong grasp of financial master data design and governance — chart of accounts structure, dimension/segment design, and the data architecture decisions that determine downstream reporting flexibility
Demonstrated ability to design or re-engineer core accounting processes (close, AP, payroll, or similar) around best practices — not just automate existing process but rethink it
Experience working directly with external auditors (Big 4 preferred) on IT controls testing and audit evidence standards
Hands-on experience with API integrations and data pipeline design — comfort working with Engineering teams to scope and spec integration work
Genuine enthusiasm for AI and automation — you think naturally about where agent-based workflows can replace manual processes, and you’re excited to build them
Exceptional communication skills — ability to translate between finance, engineering, and executive audiences without oversimplifying or losing technical precision
Comfort building and scaling in a fast-paced, resource-constrained environment — this is very much a “build the plane while flying it” role, and success will depend on strong prioritization instincts and the ability to move quickly as priorities shift
Strongly Preferred
Experience with Campfire or another AI-native ERP platform — distinct from legacy systems, these environments call for a different way of thinking about configuration and workflow design
Experience designing or operating AI-automated workflows in a finance or accounting context — intelligent document processing, transaction coding automation, or similar
SOX compliance experience, including ITGC documentation, RCM design, and internal or external audit support — ideally in a pre-IPO or newly public company
Experience with close management platforms (FloQast, BlackLine, or equivalent) and financial reporting automation tooling
Prior experience at a fintech, payments company, or similarly regulated financial services environment
CPA or equivalent credential is a plus, not a requirement
Formal project management experience or training — this role requires running complex, cross-functional projects to completion, not just providing technical and functional expertise
Experience leading close process optimization or standardization initiatives, ideally reducing close timelines or manual touch-points
Familiarity with payroll and AP operational best practices — vendor management, payment controls, exception handling — beyond the systems that support them
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$180,000
—
$225,000 USD
Tier 3 (Salt Lake City)
$150,000
—
$190,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role:
Flex is hiring a Technical Program Manager to lead partner integration programs from scoping through launch and ongoing performance. Own delivery across Engineering, Business Development, and external partners, ensuring intgrations launch on time and remain reliable afterward. This is a high impact position offering the chance to shape the foundational technology that will drive Flex’s transformation from a single-product solution to a broad financial services platform.
What you’ll do
Run launches end to end
Launch management:
Own the launch plan: timeline, milestone tracker, technical and GTM project management, and escalations when dates slip.
Experience:
Document UI/UX in Figma (placement, partner-surface screens, Embed onboarding) and verify the experience launches correctly and stays correct.
Technical design:
Drive technical design decisions and troubleshooting during the build, alongside the Engineering Lead who owns the build.
Pilot partners:
Be the day-to-day contact for pilot partners and keep them responsive.
Operate live integrations
Partner syncs:
Run recurring technical syncs with partners, including agenda and follow-ups.
Incidents:
Together with the Technical Account team, own incident escalation and partner communications during issues.
Monitoring:
Review partner performance data monthly and work with Analytics to resolve tracking issues.
Partner asks:
Respond to partners for product functionality and improvements.
Cross-team fixes:
Make sure other Flex teams fix and test bugs that affect Integrated partners.
Improve the platform
Platform generalization:
Partner with Product and Engineering to evolve our current integrations into a broader, reusable API and platform that supports diverse billers and payment types, including rent.
Integration excellence:
Turn recurring partner issues into reusable process (templates, checklists, runbooks, tooling) that makes each integration faster to launch and cheaper to maintain.
Key qualifications
Required
Experience:
5+ years in technical program management, technical product, solutions or integration engineering, or a similar role running cross-functional technical launches.
Integrations:
Hands-on experience with third-party integrations and APIs (REST, webhooks, authentication, SDKs, sandbox and production environments), and comfort reading API docs and technical specs.
Program management:
A track record of taking multi-team projects from kickoff to launch, with milestone tracking, risk management, and escalation.
Communication:
High attention to detail, with precise and effective communication with external partners and senior stakeholders, including during incidents.
Influence:
Comfort being accountable for outcomes you do not directly control. You will work across BD, Engineering, and partners without managing them.
Low ego:
As a rapidly growing startup, everyone is a doer. You will lead through influence with no direct reports, and dive into the details yourself.
Pace:
Desire for a fast-paced, entrepreneurial environment.
Strongly preferred
Fintech and payments:
Experience with money movement (flow of funds, ledgering, reconciliation, banking-partner constraints).
Proptech:
Experience with property management software and its ecosystem (for example Yardi, Entrata, RealPage, MRI, AppFolio).
Incident management:
Experience running incident communications and post-incident follow-through.
Nice to have
Partner programs:
Experience running a partner program or developer relations function, or owning a partner API or self-serve integration surface.
Design collaboration:
Experience working with design on partner-facing UI, and fluency in Figma.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$215,000
—
$270,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As a Senior Manager, you’ll partner directly with the Senior Director of the Consumer Protection Team to drive some of our highest-impact projects. This is an exceptional opportunity for a gritty, entrepreneurial problem-solver with a genuine commitment to consumer impact, able to toggle between strategy and execution. Working closely with Strategy & Operations, Analytics, and customer-facing departments such as Product and Customer Success, this role will identify and quantify customer experience insights and pain points, collaborate on solutions, and build the customer-first system required to achieve our ambitious goals for the future. The ideal candidate must have a passion for customer impact, robust analytical toolkit, strong collaboration skills, and the tenacity to solve problems and drive prioritization through uncertainty. This role will provide frequent exposure to Flex’s Executive Team, giving hands-on experience with what it takes to lead and operate a world-class consumer fintech. The ideal candidate will be comfortable producing both rigorous data analysis and exec-ready deliverables from day one, working autonomously or together with your team.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Build our strategy:
Partner with your team leader (Senior Director of the Consumer Protection Team) to set strategy and translate it into tangible near-term goals and frameworks that ensure tight execution.
Identify what matters:
Apply your business knowledge and analytical skills to pinpoint the challenges that matter most, then partner with Analytics and Data Science to rapidly test new hypotheses and build lasting infrastructure around the insights you discover.
Drive cross-functionally:
Work with Product Managers and other functional leads to ensure we are effectively prioritizing customer experience priorities across the business.
Influence the organization:
Distill progress into executive-level reports, facilitating reviews to ensure the right strategic conversations are had. Communicate effectively with senior stakeholders, navigating complex problem sets with agility.
Deliver with velocity:
Manage a diverse portfolio of projects, adapting rapidly to shifting priorities. Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate.
Key qualifications
5+ years of relevant work experience, ideally in management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others; SQL proficiency preferred, but not required
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for “doing right” by our customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$184,000
—
$230,000 USD
Tier 3 (Salt Lake City)
$155,000
—
$195,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
seniorNew York, NY; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
We are seeking a detail-oriented and highly motivated accounting professional to join our growing finance team as
Manager, Corporate Accounting
. In this role, you will own key areas of the month-end close process, including debt and interest expense, fixed assets, leases, capitalized software, payroll accounting, and share-based compensation. You will partner closely with the Director, Corporate Accounting to build and maintain well-controlled, efficient accounting processes and contribute to a high-performing team that can scale with Flex's next phase of growth. The ideal candidate brings a strong technical accounting foundation, a proactive mindset, and the ability to thrive in a fast-paced, high-growth tech environment. This position will report to the Director, Corporate Accounting and will be located in our New York headquarters on a hybrid basis.
What You'll Do
Own the month-end close for core financial statement areas including debt and interest expense (ASC 470), fixed assets, leases (ASC 842), capitalized software (ASC 350-40), payroll, and share-based compensation (ASC 718), ensuring accuracy and timeliness across all areas
Prepare and maintain balance sheet reconciliations, supporting schedules, and documentation in accordance with US GAAP
Design and maintain a robust accruals process for operating expenses, ensuring completeness, accuracy, and appropriate supporting documentation across all relevant spend categories; partner with business owners to improve visibility and forecasting of accrued liabilities
Identify and drive continuous improvements to close processes, including enhanced documentation, review workflows, and automation opportunities
Develop and apply technical accounting conclusions in accordance with GAAP, and clearly communicate findings and outcomes to team members and cross-functional stakeholders
Ensure strong internal controls across areas of ownership; support SOX readiness initiatives by designing, documenting, and operating effective controls within the financial close process
Partner with cross-functional teams — including People, Legal, Treasury, and Strategic Finance — to ensure the accuracy and completeness of accounting for complex or judgmental areas
Support the Director, Corporate Accounting and broader finance team in ERP implementation and financial systems initiatives, with a focus on record-to-report processes; contribute to the evolution of the company's chart of accounts and financial reporting structure to support scalability and improved decision-making
Contribute to the development and enforcement of accounting policies, keeping current on relevant guidance and proactively assessing the impact of new standards
Mentor and develop junior team members, fostering a culture of ownership, curiosity, and continuous improvement
Roll up your sleeves and directly execute work as a preparer when needed, maintaining a hands-on approach as the team continues to scale
Qualifications
Bachelor's degree in Accounting, Finance, or related field
Active CPA license in good standing
5+ years of relevant accounting experience, with demonstrated ownership of technical accounting areas; prior Big 4 experience is highly preferred
Strong understanding and application of US GAAP, with practical experience in areas including leasing (ASC 842), debt (ASC 470), share-based compensation (ASC 718), and capitalized software (ASC 350-40)
Prior experience in fintech, financial services, or a regulated industry is preferred, particularly within a high-growth environment
Experience with ERP systems and financial close tooling; exposure to ERP implementation projects is a plus
Solid knowledge of internal controls and SOX compliance; experience designing and operating controls within a financial close process is strongly preferred
Must be comfortable navigating ambiguity and shifting priorities in a fast-paced, high-growth environment — nimble and able to pivot quickly
Highly organized and detail-oriented, with strong analytical and problem-solving skills and the ability to work both independently and collaboratively
AI-forward mindset with a genuine curiosity for how emerging tools and technologies — including AI assistants like Claude — can be leveraged to enhance and evolve accounting processes, reporting, and workflows; experience experimenting with or implementing AI-driven solutions in an accounting or finance context is a plus
Excellent communication skills and a high degree of self-awareness, humility, and collaboration — proven ability to build relationships across functions and levels of the organization
Ability to work well under pressure, prioritize effectively, and demonstrate leadership and mentorship within the accounting team
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$119,000
—
$149,000 USD
Tier 3 (Salt Lake City)
$101,150
—
$126,650 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
New York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
The Role
As a Senior Staff Analytics Engineer, you will enable stakeholders at Flex to easily find the data they need to make decisions. You'll do this by leveraging your technical skills to develop better data products and solutions. You'll partner with analysts, engineers, PMs and others to define the requirements while being accountable for delivering the end data product. As part of the broader Data team, you will report to the Director, Analytics Engineering and support a number of different areas across Flex.
You Will:
Lead the development of data models to consume, transform, and expose data to stakeholders and systems across the company
Collect business requirements, define successful analytics outcomes, and design data solutions
Set company-wide standards for data regarding structure, quality, and expectations
Contribute Flex’s data culture by influencing processes, systems, and tools that enable to make better decisions in a scalable way
You Have:
6+ years as an analytics engineer or equivalent, with a track record of shipping high quality products and features at scale
Expert knowledge of SQL, data warehouses (we use Snowflake), and how to write efficient SQL queries
Familiarity with common BI tools (preferably Sigma Computing, Tableau, Mode, etc.)
Expert proficiency with dbt or similar data modeling tool
Strong perspective on analytics engineering development cycle (data modeling, version control, documentation + testing, and best practices for codebase development and CI/CD)
Experience within the fintech space
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$200,000
—
$240,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
seniorNew York, NY; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Senior SDET at Flex, you will own the test automation and quality efforts for entire product areas or major features. You will architect and optimize automation frameworks, lead test strategy for complex systems, and regularly collaborate across teams to deliver reliable and high-quality releases. This role offers the opportunity to mentor others, drive cross-functional quality improvements, and play a critical part in shaping the future of our engineering excellence.
What you’ll do
Architect, implement, and optimize automated test frameworks for complex product areas, ensuring high reliability and maintainability
Design, develop, and maintain robust automated test suites for API, UI, and integration testing, with Playwright as our primary end-to-end automation framework
Design, build, and run performance, load, and stress tests using k6, defining performance baselines and thresholds for critical user flows and APIs
Lead test strategy development and perform risk analysis for major features and systems
Integrate automated testing, including performance tests with pass/fail thresholds, into CI/CD pipelines, supporting continuous integration and delivery processes
Proactively identify systemic quality issues and drive cross-team process improvements to increase coverage and efficiency
Analyze test coverage, identify gaps, and implement solutions to improve product quality
Collaborate closely with engineering, product, and quality leaders on cross-functional quality initiatives and release planning
Provide technical guidance and mentorship to junior SDETs and QA team members, fostering skill development and best practices
Review code and test cases contributed by other engineers for quality and maintainability
Maintain accurate and actionable test documentation, reports, and quality metrics for assigned product areas
Investigate and resolve complex defects and production issues through advanced debugging and root cause analysis
Advocate for quality and champion adoption of best practices within and across engineering teams
Proven ability to lead test strategy and risk analysis while making high-impact technical decisions amid ambiguity and prioritizing what matters most.
Key qualifications
Bachelor’s degree in Computer Science or related field, or equivalent experience
5+ years of experience in software development and test automation
Advanced proficiency in multiple programming languages and test automation frameworks
Deep experience designing, building, and maintaining automation frameworks (e.g., Playwright, Cypress, Selenium, RestAssured)
Strong expertise in API, UI, and integration testing
Strong, hands-on Playwright automation experience, including building scalable, maintainable, and stable suites (page objects, fixtures, parallelization, flaky-test reduction, and CI execution)
Hands-on experience with performance and load testing using k6 (scripting scenarios, defining thresholds, and analyzing results to find bottlenecks) * Strong expertise in API, UI, and integration testing
Proficient in CI/CD pipeline integration and optimization
Skilled in test strategy development, risk analysis, and test architecture
Advanced debugging, troubleshooting, and root cause analysis
Solid understanding of database systems and advanced SQL
Experience with observability and monitoring tools (e.g., DataDog, NewRelic), including correlating performance test results with application metrics and traces
Excellent cross-functional communication and mentorship skills
Strong written and verbal communication skills; able to collaborate across functions
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$136,000
—
$170,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$122,400
—
$153,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$115,600
—
$144,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
We are seeking an entrepreneurial and highly accomplished Senior Director, New Vertical
Sales to spearhead Flex’s expansion into the mortgage payment vertical. The mortgage vertical represents one of the largest and most consequential recurring expense categories in American life — and one that has been dramatically underserved by modern payment flexibility solutions.
Reporting to the VP Strategic Partnerships (New Verticals),
you will own Flex’s go-to-market strategy and pipeline for the mortgage vertical — identifying the right partners across mortgage servicers and servicing platform providers, and adjacent proptech players, and building the relationships and deals that establish Flex as the flexible payment solution for mortgage consumers. This is a true zero-to-one charter: you’ll be defining the approach, building the pipeline, and closing the deals that put this vertical on the map for Flex.
You are the kind of person who brings energy into every room, pushes counterparts to think bigger, and finds a way to win even when the path isn’t clear. You know the mortgage ecosystem from the inside — who the buyers are, how they think, and what it actually takes to get a partnership from whiteboard to go-live. You’ll work hand-in-hand with Product, Engineering, Marketing, and Finance to shape our offering and ensure
What you’ll do
Build the Mortgage Vertical from the Ground Up:
Identify, engage, and close enterprise partnerships across the mortgage ecosystem — including mortgage servicers, originators, and adjacent proptech and insurtech platforms — establishing Flex’s embedded split-pay offering as the standard for consumer payment flexibility in mortgage.
Develop and Manage a High-Value Pipeline:
Build a disciplined, prioritized pipeline of strategic opportunities in the mortgage vertical, moving prospects through the sales cycle with urgency and converting them into live, revenue-generating partnerships.
Own Executive Relationships:
Serve as a credible, trusted advisor to C-level leaders and senior decision-makers at target organizations — deeply understanding their strategic priorities and demonstrating exactly how Flex creates value for their customers and their business.
Lead Complex Deal Negotiations:
Own term sheet and partnership agreement negotiations end-to-end, structuring deals that work economically and operationally for both parties while keeping momentum toward close.
Drive End-to-End Partnership Launch:
Shepherd each partnership from signed agreement through technical deployment and go-live, working closely with Product and Engineering to ensure flawless execution and strong early performance metrics.
Influence GTM and Product Direction:
Translate partner feedback and competitive dynamics in the mortgage market into actionable input for Product, Marketing, and Pricing — helping Flex continuously sharpen its positioning and offering for the vertical.
Build the Mortgage Playbook:
Document learnings, establish scalable processes, and develop the repeatable partner acquisition motion that enables Flex to grow mortgage partnerships efficiently beyond initial market entry.
What you’ll bring
10+ years of experience
in enterprise sales, business development, or strategic partnerships — with meaningful experience selling into or partnering with mortgage servicers, originators, LOS/servicing technology platforms, or adjacent fintech and proptech players.
A track record of closing complex, first-of-kind deals
in new markets, ideally involving embedded financial products, consumer payments, or BNPL programs in high-ACV, multi-stakeholder environments.
Deep knowledge of the mortgage ecosystem:
You understand the dynamics between lenders and consumers — and you know how payment flexibility fits into the purchase and ownership lifecycle.
Executive presence and influence:
You've operated confidently at the C-suite level, building trust with senior decision-makers and navigating complex organizations to drive deals to close.
Financial and legal acumen:
You can build and defend deal models, structure partnership economics, and negotiate agreements — balancing commercial rigor with pragmatic deal-making.
High agency and comfort with ambiguity:
You're energized by building in undefined spaces, don't wait for direction to take initiative, and bring clarity and momentum to evolving situations.
Cross-functional collaboration:
You've successfully aligned Product, Engineering, and Marketing around partner priorities and used those relationships to accelerate deal outcomes.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$310,000
—
$390,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$278,000
—
$350,000 USD
OTE (Salt Lake City, all other USA cities)
$262,000
—
$330,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
seniorNew York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
Flex is on a mission to give consumers control over their most significant recurring expenses — and auto loans represent one of the largest, most underserved opportunities to do exactly that. Auto loan payments are a defining financial commitment for millions of Americans, yet the flexibility and control consumers expect from modern financial products has largely passed this category by. As Director, New Vertical Sales (Auto Loans), you will own Flex's go-to-market strategy and commercial execution for the auto loan vertical alternative finance companies.
Reporting to the VP of Strategic Partnerships, you will define the approach, build the pipeline, and close the deals that put this vertical on the map for Flex. This is a true zero-to-one charter — you will identify the right deals across the auto finance ecosystem, develop those relationships at the executive level, and drive deals from initial conversation through signed agreement and go-live. You will work hand-in-hand with Product, Engineering, Marketing, and Finance to shape Flex's offering for the auto loan market and ensure every partnership delivers real, measurable value for Flex's partners and their borrowers.
This is a remote role is for an individual contributor who thrives in ambiguity, sets the agenda rather than waiting for one, and has the market credibility and executive presence to open doors and close deals in the auto finance space. Success looks like a scaled, repeatable partner acquisition motion, a growing book of live lender partnerships, a high-performing team behind you, and a clear point of view on where Flex should go next in auto lending.
What you’ll do
Build and own Flex's go-to-market strategy for the auto loan vertical — identifying the highest-value partner segments
Lead sales end-to-end, from prospecting and executive relationship-building through term sheet negotiation, contract execution, and go-live
Serve as a credible, trusted advisor to C-level and senior decision-makers at target organizations, deeply understanding their strategic priorities and articulating exactly how Flex creates value for their borrowers and their business
Close complex, multi-stakeholder deals — structuring partnership economics that work for both parties while navigating legal, compliance, and procurement processes with urgency and rigor
Shepherd each partnership from signed agreement through technical deployment and go-live, working closely with Product and Engineering to ensure strong execution and early performance metrics
Translate partner feedback and competitive dynamics in the auto loan market into actionable input for Product, Marketing, and Pricing — continuously sharpening Flex's positioning and offering for the vertical
Build and refine the auto loan sales playbook — documenting learnings, establishing scalable processes, and developing the repeatable partner acquisition motion that enables efficient growth beyond initial market entry
Leverage AI-assisted sales tools to drive pipeline efficiency, inform competitive strategy, personalize outreach at scale, and accelerate deal progression — and set the standard for how the team uses AI to amplify sales impact
What you’ll bring
10+ years of experience
in enterprise sales, business development, or strategic partnerships — with meaningful experience selling into or partnering with OEMs, dealership groups, auto lenders, auto insurtechs, or adjacent automotive platforms.
A track record of closing complex, first-of-kind deals
in new markets, ideally involving embedded financial products, consumer payments, or BNPL programs in high-ACV, multi-stakeholder environments.
Deep knowledge of the auto ecosystem:
You understand the dynamics between OEMs, dealers, lenders, and consumers — and you know how payment flexibility fits into the purchase and ownership lifecycle.
Executive presence and influence:
You've operated confidently at the C-suite level, building trust with senior decision-makers and navigating complex organizations to drive deals to close.
Financial and legal acumen:
You can build and defend deal models, structure partnership economics, and negotiate agreements — balancing commercial rigor with pragmatic deal-making.
High agency and comfort with ambiguity:
You're energized by building in undefined spaces, don't wait for direction to take initiative, and bring clarity and momentum to evolving situations.
Cross-functional collaboration:
You've successfully aligned Product, Engineering, and Marketing around partner priorities and used those relationships to accelerate deal outcomes.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$262,000
—
$330,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$232,000
—
$296,000 USD
OTE (Salt Lake City, all other USA cities)
$221,000
—
$279,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
USA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As Senior Director, you will serve as Head of our Consumer Protection Team, reporting to our COO. You will be directly responsible for accelerating the maturation of CPT from reactive pain point remediation, to proactive value creation. You will set the strategic priorities and success metrics that get us there, and build and manage the team to deliver against those targets. This role sits at the intersection of Product, Credit Risk, Marketing, Customer Success, and Legal & Compliance, shaping the roadmap and driving business decisions at all altitudes, including with our executive leadership team.
This is an outstanding opportunity for a high-agency problem-solver who cares deeply about doing right by consumers, and thrives working across a dynamic fast-moving business. You will develop a uniquely deep understanding of what it takes to operate a payments business at scale, and use that to drive outsized impact.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Own CPT’s strategy:
Develop the team’s roadmap, operating priorities, and success metrics – all centered on doing right by our customers
Lead the team:
Develop and manage a high-performing team; set the operating model and foster top talent
Build lasting infrastructure:
Design the reporting systems, frameworks, and processes that scale CPT's capabilities over time
Influence the organization:
Partner with senior leaders across the company to set goals and policies that serve CPT’s mandate
Create customer good:
Identify and champion opportunities for Flex to deliver more value for its customers
Spearhead special projects:
Personally lead some of CPT's highest-priority initiatives end-to-end – from problem definition and strategy, through execution and delivery
Drive decision-making:
Distill progress into executive-facing monthly memos and facilitate review meetings that force the right conversations and decisions
Key qualifications
10+ years of professional experience, ideallyin management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Prior team leadership experience preferred: you’ve built and developed high-performing teams, and take genuine ownership over the growth of the people around you
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Skilled at influencing up: you bring the right conversations to leadership, push back when needed, and earn trust through substance, not title
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for doing right by customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$264,000
—
$330,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
seniorNew York, NY; San Francisco, CA; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About Our Opportunity
Flex exists to make paying rent work the way real life actually works — smoothing out cash flow, helping renters avoid late fees, and letting them build credit instead of falling behind. As a Senior Staff Software Engineer, you'll oversee the technical roadmap for the team, working across APIs, SDKs, and Web experiences. You will work with teams across the organization including Engineering, Product, Design, Infrastructure, Sales, Partner and Customer Success to ensure that the technical strategy meets our goals. We expect you to be hands-on and execute work as an individual, and build products that allow for flexibility as we evolve our product offerings.
About Our Team!
We have some really exciting teams who are looking for an amazing engineer like you! Check them out!
Partner Integrations
- Partner integrations work to standardize APIs, tools, and processes that let external partners connect to Flex for data sharing and payments across entry points like Flex Anywhere
Who thrives here?
A Doer
— you get things done efficiently, and you're comfortable rolling up your sleeves when something's blocking the team.
An Owner
— you take full accountability for what you build, from design through production, and you always have a plan B.
Someone Collaborative
— you bring people together to pressure-test ideas rather than working in a silo.
Someone with Precision
— your code and your communication are both clear, because ideas only matter once others can act on them.
Someone Resilient
— systems break and priorities shift, and you adapt without losing momentum.
Someone Humble
— you care more about getting to the right answer than being the one who's right.
Qualifications:
Bachelor or above degree in Computer Science or a related field
Minimum of 10 years experience in software engineering, with at least 3 years of technical leadership experience in a hands-on capacity
Ability to work on a globally-distributed team with a high degree of ownership
Experience leading the delivery of multiple highly impactful products end to end, on time with a high quality bar
Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery
Ability to drive yourself and your team to bring quality and consistency to their code and architecture, without compromising velocity
Ability to grow in a fast-paced and dynamic environment that will challenge you to always bring your best
Experience in designing and developing solutions that maximize ROI and lead to significant business impact
Experience working in FinTech and familiar with major payment rails
Experience working with Sales stakeholders and/or building products for Sales professionals
Experience building integrations with external partners & managing relationships with external stakeholders
Experience working on AWS cloud based applications
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$204,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program