Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. It offers payment processing, merchant accounts and tools for recurring payments and payouts.
Role Overview
Take on a role where your analysis helps protect merchants and keep payment activity within risk limits. You will investigate suspicious transactions, track fraud and chargeback trends, and work with Compliance, Sales and Account Management to make balanced decisions.
Key Responsibilities
Monitor transactions daily to detect, prevent and report suspicious activity.
Use analytical tools to assess and mitigate money laundering, terrorist financing, fraud and reputational risks.
Track fraud and chargeback ratios at merchant and acquirer levels.
Identify patterns and anomalies in transaction data.
Work with Compliance, Sales and Account Management to keep the merchant portfolio aligned with risk appetite.
Communicate risk findings and decisions clearly to relevant teams.
Requirements
2+ years of experience in compliance or risk functions.
Knowledge of Visa and Mastercard rules and risk programs.
Good data analysis skills.
Working level of English, and preferably Russian and Latvian.
Understanding of banking, particularly AML transaction monitoring, is a plus.
Key Soft Skills
Analytical and detail-oriented, with an eye for patterns and anomalies in large volumes of transactions.
A clear, constructive communicator who can explain risk decisions to Sales and Account Management.
Takes ownership and makes balanced decisions under time pressure.
Curious and open to learning about changing card scheme rules and fraud trends.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client provides payment and banking services to businesses in fintech and e-commerce. It serves merchants across Europe.
Role Overview
Take ownership of an established acquiring product as its first dedicated Acquiring Product & Operations Manager. You will improve pricing, performance and product processes while shaping the roadmap for further development. The role combines commercial decisions with hands-on work alongside technical, legal and client-facing teams.
Key Responsibilities
Review the acquiring product, identify gaps in ownership and processes, and establish a foundation for further development.
Manage acquiring for high-risk merchants across Europe, including product setups, merchant agreement terms and client-specific configurations. Work with Legal on contractual matters.
Define pricing, challenge back-office cost calculations and improve the pricing tool to protect profitability.
Own Open Banking as an acquiring payment method, including agreements, setup and client requirements.
Monitor merchant conversion and transaction performance. Investigate significant fluctuations and coordinate improvements with the technical team.
Develop and prioritise the roadmap with the acquiring technical project manager. Turn business needs into clear development priorities.
Oversee Visa and Mastercard acquiring compliance requirements and manage the specialist responsible for this area.
Establish product management processes for client requests, technical issues, tickets, retrospectives and a knowledge base of recurring issues.
Serve as the product expert for key account managers and sales. Resolve client questions and clarify specifications.
Requirements
Proven experience managing acquiring products.
Experience in payments businesses serving high-risk merchants, with an understanding of their business models and payment needs.
Strong understanding of acquiring economics, including cost calculations, pricing models and profitability analysis.
Experience developing roadmaps, prioritising features and coordinating delivery with technical teams.
Knowledge of regulated banking environments, acquiring operations and Visa and Mastercard compliance requirements.
Familiarity with merchant agreements, acquiring product setups and Open Banking is an advantage.
Experience in fintech.
Key Soft Skills
Strong ownership and self-drive; able to take initiative and move work forward independently.
Decisiveness and accountability for outcomes.
Persistence in securing decisions and answers from internal and external stakeholders.
Structured, analytical thinking that brings clarity to complex processes.
Ability to balance the pace and commercial needs of high-risk payments with banking governance and controls.
Comfortable working both strategically and hands-on, without relying solely on delegation.
What We Offer
Competitive salary based on experience.
Collaborative and transparent team culture.
High-impact role in a growing fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Portugal
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Portugal
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Location: Cyprus
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
You will build the sales function from the ground up: set the strategy, choose the tools and processes, hire the team, and personally close strategic deals. This is a hands-on leadership role with real ownership of revenue and direct influence on how the business grows.
Key Responsibilities
Define the strategy for acquiring high-risk merchants and build the merchant pipeline.
Set up the sales process, CRM, automation and reporting from scratch.
Set sales plans, targets and KPIs, and own their delivery.
Hire, coach and manage the sales team.
Lead negotiations and personally close key merchant deals.
Build long-term relationships with strategic clients and partners.
Analyse results and improve conversion at every stage of the funnel.
Requirements
Experience in high-risk PSP, payments, Forex, iGaming/gambling or another high-risk payments environment.
Background in a Head of Sales, Head of Account Management or senior commercial role, including managing a team.
Track record in B2B merchant sales and negotiating commercial agreements.
Experience building sales processes and setting KPIs you were accountable for.
Strong understanding of merchants’ commercial needs in high-risk industries.
Fluent English (C1 or higher), Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Ownership and accountability.
Leadership and coaching.
Negotiation and relationship-building.
Self-direction in remote work.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Serbia
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
You will build the sales function from the ground up: set the strategy, choose the tools and processes, hire the team, and personally close strategic deals. This is a hands-on leadership role with real ownership of revenue and direct influence on how the business grows.
Key Responsibilities
Define the strategy for acquiring high-risk merchants and build the merchant pipeline.
Set up the sales process, CRM, automation and reporting from scratch.
Set sales plans, targets and KPIs, and own their delivery.
Hire, coach and manage the sales team.
Lead negotiations and personally close key merchant deals.
Build long-term relationships with strategic clients and partners.
Analyse results and improve conversion at every stage of the funnel.
Requirements
Experience in high-risk PSP, payments, Forex, iGaming/gambling or another high-risk payments environment.
Background in a Head of Sales, Head of Account Management or senior commercial role, including managing a team.
Track record in B2B merchant sales and negotiating commercial agreements.
Experience building sales processes and setting KPIs you were accountable for.
Strong understanding of merchants’ commercial needs in high-risk industries.
Fluent English (C1 or higher), Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Ownership and accountability.
Leadership and coaching.
Negotiation and relationship-building.
Self-direction in remote work.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Sofia, Bulgaria
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
You will build the sales function from the ground up: set the strategy, choose the tools and processes, hire the team, and personally close strategic deals. This is a hands-on leadership role with real ownership of revenue and direct influence on how the business grows.
Key Responsibilities
Define the strategy for acquiring high-risk merchants and build the merchant pipeline.
Set up the sales process, CRM, automation and reporting from scratch.
Set sales plans, targets and KPIs, and own their delivery.
Hire, coach and manage the sales team.
Lead negotiations and personally close key merchant deals.
Build long-term relationships with strategic clients and partners.
Analyse results and improve conversion at every stage of the funnel.
Requirements
Experience in high-risk PSP, payments, Forex, iGaming/gambling or another high-risk payments environment.
Background in a Head of Sales, Head of Account Management or senior commercial role, including managing a team.
Track record in B2B merchant sales and negotiating commercial agreements.
Experience building sales processes and setting KPIs you were accountable for.
Strong understanding of merchants’ commercial needs in high-risk industries.
Fluent English (C1 or higher), Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Ownership and accountability.
Leadership and coaching.
Negotiation and relationship-building.
Self-direction in remote work.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Warsaw, Poland
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
You will build the sales function from the ground up: set the strategy, choose the tools and processes, hire the team, and personally close strategic deals. This is a hands-on leadership role with real ownership of revenue and direct influence on how the business grows.
Key Responsibilities
Define the strategy for acquiring high-risk merchants and build the merchant pipeline.
Set up the sales process, CRM, automation and reporting from scratch.
Set sales plans, targets and KPIs, and own their delivery.
Hire, coach and manage the sales team.
Lead negotiations and personally close key merchant deals.
Build long-term relationships with strategic clients and partners.
Analyse results and improve conversion at every stage of the funnel.
Requirements
Experience in high-risk PSP, payments, Forex, iGaming/gambling or another high-risk payments environment.
Background in a Head of Sales, Head of Account Management or senior commercial role, including managing a team.
Track record in B2B merchant sales and negotiating commercial agreements.
Experience building sales processes and setting KPIs you were accountable for.
Strong understanding of merchants’ commercial needs in high-risk industries.
Fluent English (C1 or higher), Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Ownership and accountability.
Leadership and coaching.
Negotiation and relationship-building.
Self-direction in remote work.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international IT services company. It provides technical support, software development, project management, and quality assurance for businesses.
Role Overview
Take ownership of a developing team’s response to complex partner and trading issues. You will improve how requests are resolved, strengthen activity monitoring, and help the team deliver consistent service. The role combines people management, hands-on problem-solving, and cross-functional work.
Key Responsibilities
Lead a team of ~10 specialists: plan workload, schedule shifts, track KPIs.
Train and mentor team members and onboard new hires.
Oversee the CERD team handling partner (IB/affiliate) and dealing tickets, ensuring timely resolution and compliance with procedures and service standards.
Act as the escalation point for partner and client complaints, disputes, and complex trading and technical tickets.
Resolve technical and trading issues together with Risk, Back Office, IT, and other departments.
Set up and oversee partner and client activity monitoring with Risk Management to detect fraud, abuse of commission schemes, and irregular trading.
Streamline internal procedures and deliver improvement projects, including research and testing.
Requirements
2+ years of experience in back-office operations, operations management, or team leadership, preferably in financial services, fintech, or brokerage.
Experience handling escalated complaints, disputes, and complex trading tickets.
Solid knowledge of financial markets and digital asset trading.
English C1 (written and spoken); Russian is a plus.
Hands-on Microsoft Excel skills.
Bachelor’s degree in Finance, Economics, or Mathematics is a big plus.
SQL, scripting, or CRM experience is an advantage.
Key Soft Skills
Problem-solving and analytical skills.
Sound decision-making and composure under pressure.
Organisation and time management.
What We Offer
Comprehensive training, mentorship, and ongoing professional development.
Work in a friendly, multicultural team of professionals.
Advanced health insurance after the probation period.
Coverage of gym, pool, or other sports activities.
A cosy office in the centre of Riga.
Great corporate events.
Location: Lithuania
Workplace: hybrid
About the Client
Our client is a payment services provider offering online payment solutions to businesses internationally. Its work includes merchant onboarding and ongoing customer due diligence.
Role Overview
Take ownership of complex KYC/KYB reviews and help shape risk-based decisions on merchant relationships. You will investigate higher-risk cases, assess the evidence behind corporate structures, and work closely with the MLRO to reach clear, documented conclusions.
Key Responsibilities
Review KYC/KYB files prepared by the onboarding team for completeness, accuracy, and supporting evidence.
Conduct Enhanced Due Diligence on high-risk merchants, analyse ownership structures across jurisdictions, and identify Ultimate Beneficial Owners.
Assess Source of Funds and Source of Wealth documentation.
Perform in-depth sanctions, PEP, and adverse media screening.
Evaluate corporate client risk, including processing volumes, chargeback exposure, and high-risk business models.
Prepare structured conclusions and recommendations for the MLRO, escalating cases when needed.
Work with onboarding colleagues to resolve gaps in client files and improve due diligence quality.
Recommend restrictions or termination of client relationships when risks cannot be adequately mitigated.
Requirements
At least 2-3 years of hands-on AML, KYC/KYB, and EDD experience in payments or banking.
Experience with merchant acquiring and high-risk merchants is a strong advantage.
Practical experience reviewing corporate clients and independently analysing complex or higher-risk cases.
Strong understanding of AML/CTF requirements, EU sanctions regimes, and UBO identification.
Fluent English.
Based in Lithuania and available to work hybrid from the Vilnius office.
Key Soft Skills
Ability to assess evidence critically, identify red flags, and reach well-reasoned, documented conclusions.
Ability to produce clear compliance reports.
A proactive approach, sound judgement, and ownership of your work.
What We Offer
A senior specialist role with ownership of complex due diligence cases.
Close collaboration with the MLRO and an international team.
Opportunities for professional development in AML and compliance.
Hybrid working in Vilnius.
Compensation based on experience and expertise.
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international digital banking platform serving businesses and individual users. It offers payment services, business accounts and card products.
Role Overview
Take ownership of the financial decisions that shape a developing card issuing business. As a Chief Financial Officer, you will connect product economics, financial planning, and risk management while building a skilled finance team.
Key Responsibilities
Own financial strategy, planning and budgeting for the card issuing business.
Manage P&L, unit economics and pricing, including interchange income, scheme fees and processing costs.
Lead financial reporting, forecasting, cash and liquidity management, including safeguarding customer funds under the UK EMI regime.
Own regulatory financial reporting and capital requirements to the FCA in close cooperation with Compliance.
Manage the financial side of relationships with card schemes, issuing processors, and banking and liquidity partners, including fee negotiation, settlement and reconciliation.
Lead the finance team, internal controls and external audit, and report financial performance to the executive team and shareholders.
Requirements
Proven experience as CFO, Head of Finance, or in an equivalent finance leadership role in an EMI, payment institution, neobank, or card issuing business.
Proven experience owning P&L, unit economics, pricing and financial forecasting for payment or card products.
Hands-on experience with regulatory financial reporting, safeguarding and capital requirements for e-money or payment institutions under the FCA or a comparable regulator.
Hands-on experience with card scheme economics: interchange, scheme fees, settlement and reconciliation.
Proven experience building and managing a finance team, an internal control framework and audit processes.
Languages: English , Russian .
Experience in fintech.
Key Soft Skills
Strategic thinking and sound judgment.
Executive communication and stakeholder alignment.
Ownership, rigour and integrity.
Leadership and team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is a financial group of companies with 100+ employees, providing digital banking and payment services to businesses. Its B2B product range includes merchant acquiring, card issuing, multi-currency accounts and digital tools for managing payments.
Role Overview
As Chief Commercial Officer, you will turn product and customer insights into new revenue opportunities. You will own commercial results across several business lines, develop a skilled team and shape how the business enters new markets. The role involves regular communication with international clients and partners.
Key Responsibilities
Own the commercial strategy and revenue growth across the group’s businesses, with full accountability for results.
Analyse pricing, unit economics, and client and merchant mix across product lines to identify new revenue streams.
Build and lead sales, business development and account management teams, including hiring plans, KPIs and performance management.
Develop cross-sell opportunities and combined offers to increase revenue per client.
Define go-to-market plans for new segments and markets, and own revenue plans, forecasts and pipelines.
Align priorities with the executive team and wider business, and report on performance and growth initiatives.
Requirements
5+ years of experience in this or similar function in Fintech.
Proven ownership of revenue and a commercial P&L.
Experience building and managing commercial teams, including hiring, KPIs and performance management.
Measurable success growing revenue through new products, segments or pricing models.
Hands-on experience with pricing, unit economics and revenue modelling.
B2B sales and partnership experience in payments, including long sales cycles with merchants and financial institutions.
Languages: Fluent English and Russian, working Latvian is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Ownership and accountability for results.
Leadership and team development.
Executive communication and cross-business alignment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Lithuania
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.