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Location: Remote (U.S. & Canada) Workplace: Remote The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. The Role We’re looking for a Senior Product Manager to define and drive the strategy for a core part of our marketplace. You’ll own a product area end to end, from identifying the right problems through launch and long-term iteration, and you’ll work closely with Engineering, Design, Data, and business leaders. At our size, this is a high-autonomy, high-impact role. You’ll operate with ambiguity, make consequential decisions with incomplete information, and align teams around a clear direction. Your work will directly influence how families discover learning and how educators build successful businesses on Outschool. Core Responsibilities: - Set the vision and strategy for your product area. Define the customer problems worth solving, the outcomes to pursue, and a multi-quarter strategy and roadmap, including what we will not do. Connect your strategy to company priorities and influence those priorities with evidence. - Develop deep customer insight. Talk directly with families and educators, partner with customer-facing teams, and combine qualitative research with quantitative analysis to uncover opportunities others haven’t seen. - Balance a two-sided marketplace. Make thoughtful trade-offs between the needs of families and educators, grounded in customer value and business impact. - Make high-stakes decisions and own the outcomes. Weigh evidence, technical constraints, and business goals to make clear recommendations and decisions. Communicate the reasoning, work through disagreement constructively, and adjust course when the evidence changes. - Lead across the organization without formal authority. Build alignment among Engineering, Design, Data, Marketing, Operations, and senior leadership. Resolve conflicting priorities, establish clear ownership, and keep initiatives moving. - Drive execution and launch. Partner with your team to define success measures and make practical scope decisions that balance speed and quality. Anticipate risks and dependencies, and ensure customers can discover, understand, and adopt what we build. - Own results after launch. Measure customer and business impact, test assumptions, share what you learn, and use the evidence to scale, iterate, or stop work. - Raise the bar for product craft. Model strong product thinking, write clear strategy and decision documents, and mentor other PMs and cross-functional partners. - Apply AI thoughtfully. Use AI to accelerate research, prototyping, and analysis, and identify where AI can create meaningful customer value. Desired Experience & Skills: - 6+ years of product management experience, including 3+ years owning a significant software product or product area from discovery through launch and iteration, with a track record of measurable customer and business impact. - Demonstrated ability to define product strategy and vision in ambiguous environments, and to translate it into a prioritized, outcome-driven roadmap. - Strong cross-functional leadership. You’ve earned trust across technical and business teams, influenced senior stakeholders, and moved complex initiatives forward without formal authority. - Excellent communication. You write concise, compelling briefs and strategy narratives, explain decisions and trade-offs to different audiences, and listen carefully. - Sound product judgment grounded in customer needs, data, business goals, and technical constraints, with the confidence to make decisions with incomplete information. - Strong analytical skills, including comfort defining metrics, designing experiments, and drawing insight from data. - A high degree of ownership. You identify what needs attention, propose a path forward, and follow through. - The ability to give and receive direct, constructive feedback, and to take responsibility for the impact of your decisions. - A genuine interest in expanding access to learning and improving the experience of families and educators. What success looks like: - First 90 days: You’ve built deep customer and business understanding, earned the trust of your partners, and presented a clear point of view on strategy and priorities for your area. - 6 months: Your team has a shared understanding of the problems, goals, and reasoning behind key decisions, and you’ve shipped meaningful improvements with a clear adoption plan. - 12 months: Your product area shows measurable progress against agreed customer and business goals, your decisions and learnings are shaping broader company priorities, and you’re raising the bar for how product work gets done. Other Considerations: - Building products for a consumer marketplace, education business, or another environment with multiple customer groups. - Working in a small or growing company where priorities evolve and PMs stay close to execution. - Mentoring or coaching other product managers. - Hands-on use of AI tools in product discovery, prototyping, or delivery, or experience shipping AI-powered features. Compensation: Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process. For Canadian-based candidates, compensation range for this role is $172,000 - $193,500 CAD annually. This role is available in the following US Pay Zones: US Tiers US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro US Tier 3: All other cities and states US Pay Zones US Tier 1: $208,000 - $234,000 US Tier 2: $176,800 - $198,900 US Tier 3: $156,000 - $175,500   Benefits & Culture: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: - Shared Financial Success: Competitive salaries, stock options, and retirement plans. - Health: Comprehensive medical, dental, vision, disability, and life insurance. - Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans. - PTO & Family Benefits: Generous PTO and family leave policies. - Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are. - Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes. - Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.   Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.   Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.   Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.

Location: Remote (U.S.) Workplace: Remote The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. The Role Outschool is growing its Finance team and is looking for a driven FP&A and Strategic Finance Manager to join our team. The ideal candidate will have demonstrated FP&A experience setting and owning a budget, maintaining a forecast, building financial & operating models, and has a proven track record of working closely with business partners to help make sound financial decisions. You will join Outschool as a critical member of the team as we build and expand the sophistication of our financial processes which will enable us to effectively scale our business. You’ll work collaboratively with members of every team at Outschool as a strategic finance partner. You'll partner in our budgeting and reporting process and help our team to measure performance. You ideally have experience in assisting in the development of comprehensive budgets and an ability to help leaders become more fluent in financial strategy. Core Responsibilities: - Support our company-wide budgeting and forecasting processes in collaboration with stakeholders across the organization in order to drive accountability and exceptional results - Assist in maintaining a forward-looking financial model that accurately predicts performance and can be used to drive long-term growth - Partner in the tracking of financial & operational performance metrics that allow Outschool to scale and grow - Provide reporting and data-driven insights to our team, board, and investors on a monthly, quarterly, and annual basis - Collaborate on key growth initiatives by assisting our marketing leads to scale new buyer acquisition and track customer acquisition costs (CAC), as well as be a trusted partner to our supply-side and international growth teams Desired Experience & Skills: - 5+ years of experience scaling FP&A efforts, owning budgets, and managing key stakeholder relationships - A track record of building financial and operating models for a growth-stage business - Demonstrated experience shaping and implementing financial strategies for public and/or private companies - An aptitude and motivation to frame finances in the context of mission and social impact - Exceptional communicator with ability to present complex concepts, recommendations and analyses to business leaders in a clear, concise and actionable manner - An ability to think differently and the bravery to act on it. You push against the status quo because you see the gap between the opportunities of the future, emerging finance trends, and current practices - Experience building materials and providing detailed reports and metrics to leaders - A data-centric mind with an ability to dive deep into the details of our business to make the right judgment calls - The ideal candidate has a sense of urgency to their work, and brings a proactive approach to identifying areas of opportunity for the Finance team and overall business - Areas of experience that will be essential for success in this role include Revenue Forecasting and work supporting the analysis of LTV/CAC while partnering with our Marketing team Other Considerations: - A plus if you have an investment banking background - A plus if you have experience and understanding of large-scale online marketplaces or business - A plus if you have experience in both B2C and B2B companies Compensation: Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process. This role is available in the following US Pay Zones: US Tiers US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro US Tier 3: All other cities and states US Pay Zones US Tier 1: $220,500 - $245,000 US Tier 2: $187,425 - $208,250 US Tier 3: $165,375 - $183,750 Benefits & Culture: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: - Shared Financial Success: Competitive salaries, stock options, and retirement plans. - Health: Comprehensive medical, dental, vision, disability, and life insurance. - Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans. - PTO & Family Benefits: Generous PTO and family leave policies. - Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are. - Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes. - Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.   Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.   Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.   Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.

Location: Busan, South Korea Workplace: OnSite The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. The Role We're looking for a Senior Software Engineer, Fullstack to join our Product Engineering team in South Korea. The team’s mission is to build high-quality product experiences that help learners, families, and educators connect and succeed on Outschool. You'll own challenging problems across the stack, from designing intuitive user experiences in React, to building scalable backend systems and APIs, to evolving our data models and architecture, to improving product quality and performance, to using AI-native tools and approaches to help us build and iterate faster. We are an effective team of engineers distributed across the US, Canada, and South Korea. Our philosophy is to start small and then intentionally iterate to test our assumptions and learn quickly. We're iteratively building up a complex product for a highly engaged audience. This role requires working from our Haeundae, Busan office Tuesday–Friday from 7:00 AM to 3:00 PM. Mondays are remote. Our Stack: - Product Engineering - TypeScript · React · Node.js · GraphQL/Apollo · PostgreSQL · OpenSearch - Our engineers work across the full stack, from building polished user experiences to designing APIs, data models, and backend services. - Infrastructure & Developer Platform - AWS (EKS, RDS, S3, Lambda) · Terraform · GitLab · Prometheus/Grafana · OpenTelemetry - Product engineers partner closely with our Infrastructure team and are empowered to understand, deploy, and operate the systems they build. - AI-Native Development - We use AI throughout the software development lifecycle, including planning, implementation, testing, debugging, and code review. - We're also actively incorporating AI into the Outschool product and exploring new ways AI can improve learning experiences for families, learners, and educators. Core Responsibilities: - Product development: Build high-quality product experiences for learners, families, educators, and partners across the full stack, from React and TypeScript in the frontend to GraphQL, Node.js, PostgreSQL, and backend services. - Technical ownership: Own projects from problem definition through design, implementation, launch, and iteration. Make pragmatic technical decisions that balance speed, quality, maintainability, and user impact. - Cross-functional collaboration: Work closely with Product Managers, Designers, Researchers, Analysts, and other Engineers to shape requirements, explore solutions, and deliver the right product—not just implement predefined specifications. - Architecture & engineering quality: Design scalable, maintainable systems and APIs. Improve application architecture, testing, performance, observability, and engineering practices as the product and team grow. - AI-native development: Use AI tools throughout the development workflow to move faster and improve quality, and help identify opportunities to incorporate AI into Outschool's product and learning experiences. - Production ownership: Deploy and operate the software you build. Participate in on-call, investigate production issues, and use monitoring and user feedback to continuously improve reliability and product quality. - Technical leadership: Raise the engineering bar through thoughtful code reviews, technical discussions, documentation, and mentoring. Help other engineers make strong technical decisions and grow their skills. - Continuous improvement: Identify friction in our product, codebase, and development processes and proactively improve it. Look beyond the immediate task to make the team and platform more effective over time. Desired Experience & Skills: - 7+ years of professional software engineering experience - Strong experience building modern web applications with React, TypeScript, and Node.js - Experience designing and building APIs and backend services, ideally using GraphQL, REST, or similar technologies - Experience working with relational databases such as PostgreSQL, including data modeling and query design - Experience owning complex technical projects from design through implementation, launch, and ongoing operation - Understanding of software architecture, testing, performance, reliability, and maintainability in production systems - Experience collaborating closely with Product Managers, Designers, and other engineers to shape solutions, not just implement requirements - AI-forward approach: you actively use AI tools in your workflow, can prompt effectively, validate output critically, and know when to override or take a different approach - Ability to provide technical leadership through code reviews, design discussions, documentation, and mentoring other engineers - Intermediate or higher English reading, writing, listening, and speaking skills; our interview process and daily engineering work are conducted in English Other Considerations: - Experience in EdTech or building products for learners, educators, or families - Familiarity with search and discovery systems - Familiarity with payment APIs (e.g. Stripe) - Experience at a fast-paced startup or high-growth company Benefits in South Korea: - Coworking office located directly at exit 11, Jangsan Station in beautiful Haeundae, Busan. - Necessary equipment (MacBook, monitor, etc.) and software for work provided - Finish work early in the day - working hours from 7AM - 3PM. - Flexible vacation, use whenever you like. Korean national holidays plus 15 extra days per year. - Invitation to join the annual company retreat once per year (flight to United States, hotel, meals paid for by company).   Benefits & Culture: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: - Shared Financial Success: Competitive salaries, stock options, and retirement plans. - Health: Comprehensive medical, dental, vision, disability, and life insurance. - Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans. - PTO & Family Benefits: Generous PTO and family leave policies. - Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are. - Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes. - Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.   Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.   Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.   Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.

Location: Remote (U.S.) Workplace: Remote The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. The Role Outschool is expanding the ways families can access and use education funding to support their children's learning. We're looking for a Public Funding Operations Manager to ensure the systems, processes, and partner relationships supporting these programs work reliably and efficiently as our business grows. This hands-on role will initially focus on Education Savings Accounts (ESAs), with opportunities to expand into the Federal Scholarship Tax Credit (FSTC), scholarship-granting organizations (SGOs), and other state and federal education funding programs. You'll serve as the primary day-to-day operational contact for funding partners, including ESA wallet providers, scholarship-granting organizations, and program administrators. You'll manage the processes supporting transactions, payments, reimbursements, refunds, and reconciliations while coordinating with Product and Engineering to maintain reliable partner integrations. You'll work closely with our Public Funding Strategy Director and Business Development leadership to support new funding opportunities, operationalize partnerships, and ensure new programs are ready to launch and scale. You'll also collaborate with Finance, Customer Experience, Legal, and Compliance to resolve issues, improve workflows, and deliver a seamless experience for families. We're looking for a hands-on problem solver who combines operational rigor, technical aptitude, attention to detail, and strong partner relationship skills. You'll be someone who takes ownership of problems, anticipates issues, and continuously looks for ways to make operations more reliable and efficient. Core Responsibilities: - Manage funding partner operations: Serve as the primary operational contact for ESA wallet providers, scholarship organizations, state program administrators, and other funding partners. Maintain strong working relationships, coordinate day-to-day activities, and resolve operational issues. - Support partner onboarding and launches: Work with Business Development and Strategy to coordinate the operational onboarding and activation of new funding partners and programs, ensuring requirements, workflows, and systems are ready. - Manage transactions and reimbursements: Oversee operational processes for purchases, payments, reimbursements, refunds, cancellations, and reconciliations. Work with Finance and Customer Experience to investigate and resolve discrepancies and exceptions. - Maintain partner integrations: Coordinate with Product and Engineering to support reliable integrations with wallet providers and funding platforms, troubleshoot technical issues, and help test and implement system improvements. - Improve operational processes: Identify opportunities to streamline workflows, reduce manual effort, improve accuracy, and scale operations through automation and better tools. - Ensure operational readiness and compliance: Work with Legal, Compliance, Finance, and Operations to implement partner and program requirements, maintain documented procedures, and support ongoing participation in funding programs. - Coordinate cross-functional issue resolution: Proactively identify operational risks and work with internal teams and external partners to resolve issues before they materially affect families or program performance. - Monitor operational performance: Track transaction success rates, refund processing times, reconciliation accuracy, integration reliability, and partner issue resolution. Use performance data to identify recurring problems and drive improvements. Desired Experience & Skills: - Experience in operations, partner operations, payments operations, financial operations, or related roles. - Demonstrated ability to manage complex operational workflows, troubleshoot issues, and improve processes. - Experience working directly with external partners, vendors, or platform providers on day-to-day operational matters. - Comfort working with technical systems, integrations, transaction data, and operational reporting. - Strong organizational skills, attention to detail, and the ability to independently manage competing priorities. - Ability to collaborate effectively with Product, Engineering, Finance, Customer Experience, and other functional teams. - Strong communication skills and a practical, service-oriented approach to partner relationships and problem-solving. - Experience improving operational efficiency through process optimization, automation, or technology. Other Considerations: - Familiarity with ESA programs, education funding, scholarship organizations, or wallet providers. - Experience with payment processing, reimbursements, refunds, financial reconciliations, or transaction operations. - Experience supporting third-party platform integrations or API-based workflows. - Experience in online marketplaces, fintech, edtech, or technology-enabled services businesses. - Familiarity with workflow automation and AI-enabled operational tools. - Previous experience in startups or high-growth companies. Compensation: Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process. This role is available in the following US Pay Zones: US Tiers US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro US Tier 3: All other cities and states US Pay Zones US Tier 1: This position is not available in this pay zone US Tier 2: $130,760 - $145,000 US Tier 3: $124,200 - $138,000 Benefits & Culture: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: - Shared Financial Success: Competitive salaries, stock options, and retirement plans. - Health: Comprehensive medical, dental, vision, disability, and life insurance. - Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans. - PTO & Family Benefits: Generous PTO and family leave policies. - Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are. - Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes. - Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.   Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.   Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.   Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.