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Location: United States Remote; Spain Remote; United Kingdom Remote Workplace: Remote ABOUT THE TEAM The Mural Compose team is ambitious and fast-moving. We are passionate builders who love to experiment and iterate. Our project is seeking to leverage the latest technology in AI to acquire new customers and expand our revenue base as broadly as possible. This team is at the front of our product strategy and future growth.   YOUR MISSION You'll lead the team behind one of Mural's most important bets. In the near term, you'll take our AI native product from early access to a product that customers rely on every day, raising quality, reliability, and speed as more users come on board. Expect a very hands-on role. You'll review PRs, set the technical standards the team builds to, and stay close to the code and architecture decisions. You'll also keep the team's pace high and sustainable while building a high-performing team in a remote-first way.   WHAT YOU'LL DO -  Lead, hire, and grow a team of full-stack engineers through regular 1:1s, clear expectations, coaching, and performance management. - Own delivery end to end with a fast, experimental loop: ship early to real users, measure what works, and iterate quickly without losing reliability. - Partner with Product and Design as co-owners of the Compose roadmap, using customer feedback and usage data to decide what to build, cut, or double down on. - Raise engineering craft across testing, observability, and AI-assisted development, and model Mural's remote-first, work-in-public culture at a sustainable pace. WHAT YOU'LL BRING -  2+ years managing software engineers directly, with responsibility for hiring, coaching, and performance management. - 5+ years of prior experience as a software engineer building and operating production applications, with hands-on technical work in the last 3–4 years. - A solid technical foundation, enough to lead architecture discussions and review code with credibility. - A bias for experimentation: you make sound calls quickly, learn from data, and change course when the evidence says so. - A people-first approach: you lead with empathy, listen first, and build the trust and psychological safety that help each person do their best work. - Excellent communication skills, including explaining technical tradeoffs clearly to product, business, and customer stakeholders. - Experience leading a team that shipped LLM-powered features to production, including evaluation, quality monitoring, and cost management. - Experience building AI agents, retrieval systems, knowledge graphs, or familiarity with Model Context Protocol (MCP). Our Stack Azure OpenAI, React, Node, MongoDB EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Location: United States Remote Workplace: Remote ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. Growth Marketing sits inside Product and owns how people discover Mural and decide to start. Paid is a core acquisition engine for the business, working across both our self-serve and sales-assisted motions. You will own it end to end and work closely with partners across Product, Marketing, and Sales to turn demand into teams that rely on Mural. YOUR MISSION You will own Mural's paid marketing end to end: the channels, the budget, and the results. Paid plays a role across the full funnel and supports the different ways Mural grows, from building early awareness to reaching people when they are ready to act. You will bring these efforts together into one connected program, lean on experimentation and measurement to learn what works, and help turn marketing investment into durable growth. WHAT YOU'LL DO - Own strategy, budget, execution, and reporting for paid across search, paid social, and video and display, running it as one connected program across the full funnel. - You will own Mural’s paid marketing end to end, with a focus on generating efficient growth across self-serve acquisition and sales-assisted demand. Success will be measured by the quality and volume of activated users, qualified pipeline, and revenue generated from paid investment. - Build and run a continuous experimentation program across audiences, creative, landing pages, and offers. - Lead agency and vendor partners to execute and scale the program. - Partner with our Data team on attribution and measurement to connect paid spend to real outcomes. - Partner across Marketing and Web on messaging and the post-click experience. - Set performance targets and expand the program into new regions and languages, including EMEA and APAC. - Support account-based and demand generation programs in close partnership with the Sales and RevOps teams. - Use AI in your daily workflow to move faster across keyword, creative, analysis, and reporting work, with a point of view on where AI is changing paid marketing. WHAT YOU'LL BRING - 5+ years of hands-on B2B digital and performance marketing, owning paid search, paid social, and video or display with real budget responsibility. - A full funnel operator comfortable across both self-serve growth and sales-assisted demand. You have owned awareness and demand creation, not only bottom funnel capture, and can show how top of funnel and account-based work pay off downstream. - You design and read clean tests across audiences, creative, and landing pages, and you know what to do with an inconclusive result. - Comfort living in the performance data, with hands-on fluency in SQL, product analytics, and BI tools. - A real point of view on measurement. You know where last-click falls short and have used holdouts, incrementally, or media mix testing to judge channels that do not attribute cleanly. - Experience running paid inside a self-serve or freemium model, with a feel for how acquisition connects to activation and retention. - A self-starter who is motivated and scrappy, thinks through problems, and brings innovative solutions in a high-growth environment. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Argentina Remote Workplace: Remote ABOUT THE TEAM  The Admin & Identity and Access Management (Admin & IAM) team at Mural defines how users sign in, manage their identities, and access Mural's products, as well as how administrators configure and govern their organizations. We own authentication & authorization, Single Sign-On (SSO), Multi-Factor Authentication (MFA), user provisioning (SCIM), session management, and the core permission model that powers roles and access control across companies and workspaces. We also own the enterprise administration experience; the configuration and controls that company and workspace admins use to manage their organizations and users. By providing secure, clear, and intuitive controls for users and administrators, we help organizations adopt Mural quickly and collaborate with confidence. YOUR MISSION  As a Senior Software Engineer on the Admin & IAM team, you will design and ship these capabilities end-to-end, from identity primitives like the permission model and authentication flows to the admin surfaces enterprise customers use every day. Senior Engineers on Admin & IAM own complex technical initiatives, influence platform and security best practices, and collaborate closely with Product, Design, and Infrastructure to deliver secure experiences that feel simple and intuitive. You will report to an Engineering Manager and work with a small, focused team in a remote-first environment, with the option to work from our Buenos Aires office. WHAT YOU'LL DO - Build and evolve core identity and access systems that power authentication & authorization, SSO, user provisioning, session management, and permissions across Mural - Build and evolve the enterprise administration experience, including company and workspace configuration, user and content administration, billing, and internal admin tooling - Collaborate with cross-functional partners to design and ship secure, intuitive access and administration experiences for users and administrators - Prototype, implement, and maintain Admin & IAM platform features, contributing as a technical expert and supporting teammates through collaboration and mentorship - Own technical initiatives from design through implementation, rollout, and operational support - Build flexible, observable and maintainable solutions while being accountable for security, quality, performance, and reliability - Use AI tools as a part of your fundamental workflows to improve productivity, code quality, and system understanding - Contribute to technical design discussions, provide thoughtful code reviews, mentor teammates, and continuously improve the quality of the team's engineering work - Contribute to continuously improving the team's processes and engineering best practices  WHAT YOU'LL BRING -  4+ years building and shipping large-scale production software as part of an agile engineering team - Experience learning new technologies, platforms, and stacks, and getting productive quickly in large, existing codebases - An outcome-oriented and pragmatic interest in using AI-driven development practices to improve productivity, code quality, and system understanding - Strong experience building backend systems and APIs using Node.js, TypeScript / JavaScript, MongoDB, or comparable technologies - Hands-on experience building production user interfaces with React and modern frontend patterns - Proven ability to plan and deliver technical projects iteratively, balancing speed, quality, and long-term maintainability - Strong collaboration and communication skills, with the ability to work effectively across product, design, security, and engineering partners - Experience working in a fast-moving or growth-stage environment, adapting to evolving requirements and priorities - Domain experience with identity and access management concepts such as authentication flows, authorization models, roles and permissions, SSO, SCIM provisioning, or session management - Experience building enterprise administration or B2B SaaS configuration surfaces, such as org management, billing, or admin dashboards Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. . EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: United Kingdom Remote; Canada Remote; Argentina Remote ABOUT THE TEAM The Canvas Core team builds and maintains the foundational platform that powers Mural’s visual thinking experience. This includes the infinite canvas, key editor components, document editing behaviors, asset management, real-time collaboration, and the systems that enable fast, reliable, and intuitive interaction on the canvas. We’re also responsible for the Mural UI, the real-time message protocol that enables seamless remote collaboration, and the developer-friendly APIs that internal teams use to build features like diagramming, workshops, presentations, integrations, and AI-enabled product capabilities. Our mission is to ensure the Mural editor is fast, reliable, intuitive, and easy to build on. We prioritize performance, simplicity, developer experience, and platform quality, enabling teams across the company to ship quickly and safely on top of Canvas Core. YOUR MISSION As a Senior Software Engineer, you’ll help design, build, and improve the Canvas platform so that the Mural editor remains reliable, high-performing, and intuitive for our users. You’ll work on the systems that power real-time collaboration, shared document editing, spatial interactions, rendering and interaction performance, asset management, developer APIs, and AI-enabled product capabilities across the Mural editor. Your role will be to reduce platform complexity, improve the quality and speed of Canvas development, and help teams ship high-quality editor experiences quickly and safely. You’ll partner closely with Product, Design, Engineering, and other stakeholders to turn ambiguous product and platform problems into clear, maintainable technical solutions. Senior Engineers at Mural lead by example through strong technical execution, thoughtful design, high-quality implementation, and collaborative problem-solving. They help raise the bar for their team through design discussions, code reviews, mentoring, documentation, and pragmatic improvements to engineering practices. WHAT YOU’LL DO - Own and deliver new Canvas platform capabilities and improvements from problem definition through implementation, release, measurement, and iteration - Partner with Product and Design to shape high-quality user experiences, balancing pragmatic technical delivery with long-term platform needs - Design and build maintainable Canvas platform systems, with accountability for quality, performance, reliability, and developer experience - Contribute to developer-friendly APIs, service boundaries, and platform contracts that internal teams can build on quickly and safely - Use AI-assisted tools and agentic workflows as part of your engineering practice to prototype, implement, test, document, and measure work effectively - Strengthen the team through technical design reviews, demos, code reviews, mentoring, and improvements to engineering practices - Build and evolve canvas systems with rich document and object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, and selection mechanics - Work on large-scale concurrent and real-time collaboration systems that keep shared documents synchronized across users, contributing to design decisions around event ordering, latency, conflict handling, and failure-mode management - Help design, build, and integrate AI-enabled product capabilities where they intersect with the canvas, document model, real-time collaboration systems, or developer platform - Improve performance through profiling, bottleneck analysis, architectural simplification, targeted optimization, and moving expensive work out of critical interaction paths so systems remain responsive as document complexity and user activity scale WHAT YOU’LL BRING - Fluency in modern JavaScript/TypeScript, with familiarity in React, Node.js, or comparable modern frameworks - 6+ years building and shipping large-scale production software as part of an agile engineering team - Strong engineering judgment, with experience designing and delivering scalable, reliable, high-performance systems and developer-facing abstractions that balance simplicity, developer experience, and long-term maintainability - Experience designing clean API contracts and service boundaries, including thoughtful data models, versioning, validation, error handling, documentation, and long-term maintainability - Experience building distributed, concurrent, collaborative, or low-latency systems, such as collaboration tools, MMO games, shared-state systems, messaging protocols, or other low-latency user experiences, with familiarity across synchronization, consistency, event ordering, latency, failure modes, and performance trade-offs - Exposure to complex systems with rich object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, selection mechanics, and performance-sensitive user interactions is a strong plus - Interest in AI-enabled product capabilities, or hands-on experience building or integrating them in production, such as intelligent editing, automation, recommendations, semantic document understanding, or collaboration features powered by AI - Performance optimization experience, including profiling, bottleneck analysis, memory and CPU efficiency, latency reduction, and responsiveness as document complexity and user activity scale - Familiarity with parallel processing, off-main-thread architectures, rendering pipelines, background computation, or other multithreaded systems is a plus - Practical experience using AI-assisted tools to prototype, implement, test, document, and measure engineering work - Communication and collaboration skills, with a low-ego approach to working with Product, Design, and Engineering, and the ability to contribute meaningfully to technical discussions, collaborate across teams, and help improve team engineering practices - Comfort operating in high-growth, fast-paced environments or scale-ups is a plus Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Argentina Remote Workplace: Remote ABOUT THE TEAM  The Platform Engineering team builds the tools and services that accelerate the software development life cycle of the software engineers at Mural. We work on tools that provide a reliable development environment, on tools to easily test locally and remotely, on integrations with Github and Github Actions, and a few other pieces throughout the many stages in our build, test and release pipelines. Our work is essential to Mural's success, as we maintain the backbone of the platform, enabling seamless user experiences and fostering innovation across the company. YOUR MISSION As a Platform Engineer, you will play a crucial role in driving the performance and efficiency of the software development life cycle across the organization. You will be responsible for understanding, maintaining, and evolving existing systems while designing and implementing advanced automation tools and optimized workflows. By enabling developers to build, test, and deploy software rapidly and reliably, your work will directly enhance development cycle performance, boosting productivity and quality across the entire development team. This makes your role essential to Mural's ongoing success.   WHAT YOU'LL DO -  Design, implement and maintain the build infrastructure for a large Typescript and NodeJS codebase - Collaborate with software developers and platform engineers to define and refine the Continuous Integration and Continuous Delivery processes and its best practices. - Identify and address bottlenecks, performance issues, and opportunities for automation within the development pipeline in order to speed up the whole development experience. - Develop and maintain scalable platform features, ensuring the reliability, availability, and scalability of our software delivery processes. - Care deeply about the problems and needs of our customers, which are all the engineers in the organization, and on training and supporting them to better use the tools we build to improve their quality of life WHAT YOU'LL BRING - 5+ years of experience working on the backend, integrations or CI/CD pipelines of a high-performing engineering team - Experience building reusable components and libraries, with an understanding of scalable architecture. - Excellent communication skills, with a focus on documenting solutions and providing clear technical guidance - A strong sense of ownership over critical problem areas - A thorough understanding of Linux, Docker and CI tools like Github Actions or similar - Experience in designing, implementing and documenting API services - Understanding of the NodeJS and Typescript ecosystems, and its automated build and testing tools is a plus - Kubernetes, Python, Golang, Terraform and Azure Cloud knowledge is another plus - Experience managing stateful Kubernetes workloads, including operating, scaling, troubleshooting, and improving the reliability of production-grade services - Comfortable designing and programming custom operators to automate platform workflows, extend infrastructure capabilities, and improve reliability across development and delivery systems - Experience designing and building AI-powered platform capabilities that improve developer productivity, automate engineering workflows, or enhance CI/CD, observability, testing, and release processes - A proactive, ownership-driven approach to troubleshooting and supporting critical technical areas - Experience in making data-driven decisions  Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. . EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Canada Remote Workplace: Remote ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences. We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.   YOUR MISSION  As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth. Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly. WHAT YOU'LL DO - Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization. - Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions. - Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact. - Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions. - Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements. - Improve the performance, reliability, accessibility, and scalability of critical user journeys. - Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing. - Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.  WHAT YOU'LL BRING -  5+ years of professional experience as a Software Engineer building and operating production software. - Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly. - Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies. - Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery. - Experience building customer-facing products in close partnership with Product and Design teams. - A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals. - Experience using analytics and data to inform engineering and product decisions. - Strong software engineering fundamentals, including system design, testing, observability, and operational excellence. - Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams. - A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers. - Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements. - Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions. - Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks). Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: United States Remote; Canada Remote ABOUT THE TEAM At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration. YOUR MISSION As a Lead Product Designer focused on Growth, you’ll define how Mural earns user trust at the moments that matter most when someone first encounters the product's value, decides to go deeper, or chooses to stay. This is end to end growth journey ownership. It's about designing the logic of how Mural grows: the moments where clarity converts, where friction is a design failure, and where the line between growth and product quality either holds or breaks. You'll work across discovery, activation, and pricing surfaces, onboarding paths, upgrade flows, lifecycle touchpoints, and in-product nudges. Most importantly, you'll orchestrate how those surfaces work together and set the standard for how growth design is practiced at Mural. You'll succeed if you can bring full journey thinking, rigor and craft to a domain that often defaults to shortcuts and if you can help a cross-functional team understand what good growth design actually looks like. WHAT YOU'LL DO PLAYER RESPONSIBILITIES (INDIVIDUAL CONTRIBUTOR WORK): - Define high-quality, user-centered discovery, activation, and monetization experiences across problem to success flows, upgrade flows, pricing surfaces, and lifecycle touchpoints — setting patterns that scale across the platform. - Work from concept to production, delivering thoughtful UX, polished visual design, and vibe coded prototypes that help the organization understand direction, risk, and value. - Use behavioral data as a primary design input: interpret funnel metrics, experiment results, and user signals to inform design decisions, not just validate them. - Design and lead experiments across acquisition, activation, and expansion funnels — from hypothesis formation through read-out, in close partnership with product and data science. - Establish reusable growth patterns in Mural's design system that balance clarity, persuasion, and long-term user trust. - Partner with engineers to ensure accurate, high-quality implementation of flows and components. COACHING RESPONSIBILITIES (PRACTICE LEADERSHIP & MANAGEMENT): - Directly manage one to three designers on the growth surface: run regular 1:1s, set goals, give performance feedback, and support their career growth. - Balance IC output with people leadership — this is a hands-on management role, not a full-time management track. Expect the majority of your time to remain in design work. - Model how to hold craft and commercial intent simultaneously — showing peers what it looks like to design for conversion without compromising user trust. - Mentor designers working on growth-adjacent surfaces, developing their instincts around hierarchy, motivation, friction, and funnel thinking. - Contribute to how the team understands growth design as a discipline: a principled approach to earning user commitment. - Champion the relationship between growth quality and product quality, helping leadership understand when they align and when they're in tension. - Partner with research, data science, and product to elevate experimentation quality across the organization. HYBRID RESPONSIBILITIES (BOTH PLAYER & COACH): - Reframe problems at the funnel level helping teams understand where value is earned or lost and why. - Lead workshops or working sessions that bring clarity to pricing, packaging, onboarding, and upgrade moment opportunities. - Collaborate with product, research, and data science to define success metrics, shape experiment hypotheses, and interpret outcomes. - Advocate for user trust as a growth asset, not an obstacle to conversion — and model how design holds that line. DESIGN & RESEARCH TEAM CONTRIBUTION: - Share growth approaches for designing discovery, onboarding, and identity flows with peers through critique and collaboration. - Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals. - Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences. WHAT YOU’LL BRING - 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments. - 2+ years of managing other designers - A track record of leading growth, monetization, or conversion-focused design work — not just contributing to it. - Deep fluency in funnel thinking: you understand acquisition, activation, retention, and expansion as a connected system, not isolated moments. - Strong data instincts: you can read behavioral data, interpret experiment results, and use both to sharpen design decisions. - Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature. - Systems thinking: you understand how decisions cascade across surfaces, journeys, and user relationships over time. - Experience mentoring or leading other designers, even informally — you know how to raise the quality of work around you. - Strong communication skills that help cross-functional partners make smart, user-centered decisions. - Comfort operating in spaces where patterns don’t yet exist and playbooks need to be written. ALSO GREAT IF YOU BRING - Experience with pricing architecture, packaging strategy, or monetization model design. - Deep experience mapping and designing activation journeys — the full arc from first action to genuine value realization. - Hands-on experience using AI-assisted tools and vibe coding to prototype growth flows, simulate behavioral nudges, and stress-test funnel logic in motion — treating code as a design material for rapid exploration. - Background in organic acquisition or activation funnels at scale. - Familiarity with AI-assisted experiences or contextual intelligence in growth flows. - Experience working with data science teams on experimentation frameworks or causal inference. - History of shaping 0→1 growth systems or redesigning broken acquisition or retention loops. WHY YOU’LL LOVE MURAL You’ll help shape how millions of people discover value in Mural, understand what the product can do for them, and make confident choices about their journey. You’ll design experiences that balance business goals with user trust, clarity, and delight. You’ll collaborate with thoughtful partners who care about evidence, craft, and outcomes. At Mural, we “drink our own champagne” and use our product daily to collaborate, ideate, and prototype together. This role is Canada Remote. Your design work will shape how millions of people around the world collaborate. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: United States Remote Workplace: Remote ABOUT THE TEAM You’ll join Mural’s global Revenue team as the leader of our strategy, operations, systems, and enablement functions. In this role, you will guide a high-impact team where cross-functional partnership and operational excellence are central to our growth. Working closely with Sales, Marketing, Customer Success, and Finance, you will deliver strategic insights, streamlined processes, operational excellence, and effective enablement programs that empower our teams and drive outstanding results for our customers. We foster a culture of accountability, innovation, and continuous improvement—making a meaningful impact on Mural’s success. YOUR MISSION You will architect and lead Mural’s revenue strategy, revenue operations, GTM systems, and sales enablement functions to accelerate business performance and growth. Reporting directly to the Chief Revenue Officer, you will serve as a strategic thought partner—proactively identifying opportunities, solving challenges, and translating company priorities into scalable revenue-driving initiatives. You will drive alignment across GTM teams, oversee operational excellence, and build enablement programs that boost seller effectiveness. WHAT YOU'LL DO -  Develop and execute holistic revenue strategies, unifying GTM planning, sales enablement, and operational priorities to achieve ambitious growth targets. - Serve as a proactive strategic partner to the CRO and GTM leadership team, helping translate vision into execution. - Direct and coach the Revenue Operations team, overseeing performance analysis, process optimization, and the rollout of new systems and initiatives. - Lead the sales enablement function, driving programs that increase seller productivity, skill growth, and customer engagement. - Direct and coach the GTM Systems team, overseeing system strategy, administration, optimization, and the rollout of new tools and capabilities. - Partner cross-functionally with Sales, Marketing, Customer Success, Product, and Finance to ensure strategic alignment and operational excellence. - Deliver executive-level reporting, business reviews, and actionable insights to CRO and senior leadership. - Foster a high-performing, collaborative team culture; empower direct reports to innovate, experiment, and drive measurable results. - Balance high-level strategic thinking with a bias for execution—rolling up your sleeves when needed to turn plans into outcomes. WHAT YOU'LL BRING -  10+ years of experience in revenue strategy and operations, with proven ability to build and scale teams. - Background in SaaS or technology industries; experience with both scaling and mature organizations preferred. - Strong expertise in GTM strategy, revenue planning, and operational execution. - Track record of optimizing sales processes, implementing new systems, and improving performance. - Skilled in financial planning, forecasting, and analyzing sales performance metrics. - Effective communicator with advanced analytical, coaching, and change management abilities; adept at facilitation and driving alignment. - Proficient in leveraging AI-driven tools and data to inform strategy and enhance operational efficiency. - Results-driven, with a passion for innovation, team development, and continuous improvement. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Canada Remote; Argentina Remote Workplace: Remote ABOUT THE TEAM The Integrated Workflows team exists to expand Mural's value by embedding it seamlessly into the essential business workflows our customers already live in. We connect Mural to the tools that teams rely on every day, from the systems of record where work gets tracked to the places conversations happen and the surfaces content moves through. That is what integrations unlock, and it is the most interesting thing about this team. When Mural can reach the work happening everywhere else, a canvas stops being a snapshot of one meeting and becomes a live surface for how a team operates: real context pulled in, real decisions pushed back out, nobody retyping a status update or hunting for the current version. A workshop stops ending at the wall of sticky notes and starts ending in tracked, owned, moving work. That is when collaboration gets genuinely effective, and building toward it is the point of everything we do. Underneath all of that, we build the integration platform: the shared frameworks, services, and patterns that let any team at Mural ship a connected experience without starting from scratch. Our mission: to make Mural a natural part of daily work. We measure success by how indispensable Mural becomes inside real customer workflows, not by the number of integrations we ship.   YOUR MISSION As a Senior Software Engineer on the Integrated Workflows team, you'll own significant parts of how Mural connects to the outside world. You'll design and build integrations that are reliable, secure, and genuinely used, and you'll turn one-off connector work into integration platform capabilities the rest of the company can build on. This role sits at the intersection of product and platform. You'll work directly against third-party APIs and SDKs with all the ambiguity that entails: shifting contracts, rate limits, auth models, partner review processes. At the same time you'll keep our own abstractions clean and our public API stable for the developers who depend on it. Senior Engineers at Mural lead, design, and implement complex technical projects, contribute to team and company-wide processes and culture, and provide mentorship and support for early-career colleagues. WHAT YOU'LL DO - Build and evolve two-way sync with the systems of record where customer work lives (Jira, Linear, Asana, and others), so decisions made on the canvas become tracked work and stay in sync as that work changes - Design, build, and maintain integrations across the Microsoft ecosystem (Teams, Outlook, Office), video conferencing platforms, and third-party notification targets such as Slack and Teams - Build and evolve the integration platform: the shared frameworks, services, and patterns other Mural teams use to ship their own connected experiences - Own the content pathways in and out of Mural, including the import and image panels, third-party image APIs such as Unsplash, copy/paste to and from outside Mural, file upload handling, iFrame embedding, self-serve PDF to Mural conversion, and Mural exports and downloads - Partner across teams on shared boundaries and hold up your side of those contracts, including render for exports, the notification engine, and company-level migration - Maintain and support our public API for existing third-party developers, with the backwards-compatibility discipline a published interface demands - Lead projects end to end, from research, design, and POC through execution, release, and iteration - Build flexible and maintainable solutions while being accountable for quality, performance, reliability, and the security posture of everything crossing our system boundary - Use AI tools as part of your fundamental workflows - Design, plan, and implement automated testing and documentation strategies, including for the failure modes that only show up when someone else's API misbehaves - Elevate the team's skills and knowledge by participating in technical designs and talks, and by reviewing and helping improve your and your colleagues' code - Contribute to constantly improving the team's processes and best practices WHAT YOU'LL BRING - Fluency in modern JavaScript/TypeScript and experience with technologies such as React, Node.js, or other modern frameworks - Hands-on experience integrating with third-party APIs and platforms: OAuth and token lifecycle management, webhooks, rate limiting and backoff, pagination, versioning, and graceful degradation when an upstream service fails - 5+ years building and shipping large-scale production software as part of an agile engineering team - Strong track record of designing and delivering scalable, high-performance systems - An outcome-oriented and highly-experimental interest in AI-driven development practices - Proven experience planning technical projects and delivering new systems and features iteratively, with a focus on delivering value to customers quickly - Strong collaboration and communication skills, able to lead technical discussions and navigate trade-offs effectively - Experience working in high-growth, fast-paced environments or startups is a plus - Experience building against Microsoft Teams or Office add-in SDKs, or shipping through a partner marketplace or app review process - Experience designing and maintaining a public developer API - Experience with Python - Familiarity with secure file handling at scale, including permissions checks, malware scanning, and content validation on upload - Experience with content migration or format conversion between products, and the fidelity problems that come with it Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: United States Remote Workplace: Remote ABOUT THE TEAM At Mural, we believe great collaboration starts with deep understanding. Our mission is to help teams think and work together better. The Design and Research team uncovers the truths that power that mission, guiding product, design, and strategy through rigorous, human-centered inquiry. We combine behavioral science, market insight, and creative exploration to shape Mural’s future for how teams ideate, align, and collaborate together across the world. YOUR MISSION As the Principal, User Researcher at Mural, you’ll start a UX research practice and lead foundational and strategic research that shapes how the company defines its next generation of experiences. You’ll partner across product, design, sales, marketing, and strategy to identify new opportunity spaces, clarify evolving user needs, and guide the organization toward long-term innovation. This is a primarily individual-contributor role focused on uncovering deep human collaboration insights that drive strategy, innovation, and long-term vision. You’ll also help shape and scale the UXR discipline at Mural by mentoring designers to confidently run tactical usability studies, and establishing the frameworks and best practices that elevate research across the company. Think of it as being the first research leader at a fast-growing startup, with the reach and resources of a global platform. WHAT YOU'LL DO Player Responsibilities (Individual Contributor Work): - Lead mixed-methods research (qualitative and quantitative) that explores user needs, behaviors, and motivations across multiple product areas. - Drive foundational studies that reveal how teams collaborate and what barriers exist in business collaboration, hybrid, and distributed work. - Design and execute medium to large-scale studies that combine qualitative depth with quantitative rigor (surveys, logs analysis, segmentation, and concept testing). - Develop a tempo where actionable insights are timely and urgently positioned to shape key product decisions. - Translate ambiguous questions into clear learning plans and frameworks that guide product and strategy decisions. - Build artifacts (archetypes, frameworks, journey maps, mental models) that make complex insights accessible and actionable across the company, leveraging Mural products. - Present insights to an executive, cross-functional audience and provide strategic recommendations based on these insights. Coach Responsibilities: - Build the research practice: mentor designers, and product partners in research best practices, helping to scale a culture of curiosity and evidence-based decision making. - Establish repeatable, high-quality research standards and methodologies across teams. - Partner with design and product leadership to shape Mural’s long-term research vision and roadmap. - Champion the role of research in early product strategy and company-wide initiatives. Hybrid Responsibilities (Both Player & Coach): - Collaborate closely with cross-functional leaders to prioritize research that informs Mural’s most critical next-generation bets. - Facilitate workshops and storytelling sessions that bring insights to life and influence direction across product, design, and business strategy. - Partner with Data Science and Market Research to integrate behavioral data, attitudinal insights, and business signals into cohesive, actionable narratives. - Shape how research connects to strategy, innovation, and experimentation at every level of the company. WHAT YOU'LL BRING - 10+ years of UX Research experience, including deep expertise in both qualitative and quantitative methods. PhD optional. - Proven track record leading foundational and strategic research that influenced product direction, vision, or long-term investments. - Ability to design and execute mixed-methods research independently: from ethnographic and in-depth interviews to survey design and statistical analysis. - Scale strategic insights: Experience driving organizational understanding through storytelling, synthesis, and actionable frameworks. - Strong systems thinking skills, with an ability to connect human insight to product architecture and long-term design strategy. - Experience shaping and scaling research practices in growing organizations. - Comfortable working in ambiguity and helping cross-functional teams find clarity and alignment. - Strong communicator who can engage both executive and hands-on audiences with empathy, clarity, and conviction. WHY YOU'LL LOVE MURAL You’ll shape new ways of working, as we interact with AI, team members, and customers. You’ll work on some of the most compelling and open-ended questions about the future of collaboration: how people align, make decisions, and innovate. You’ll have the freedom to define the big questions, run the right studies, and guide the company toward its next horizon. At Mural, we “drink our own champagne” and leverage our product for online collaboration. This role is U.S. Remote. Your work will inform the strategy of a rapidly scaling company that believes research is the compass, not just the map. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: United States Remote Workplace: Remote ABOUT THE TEAM  The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success. YOUR MISSION  As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform. You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence. WHAT YOU'LL DO -  Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences. - Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones. - Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations. - Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps. - Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes. - Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness. WHAT YOU'LL BRING - 3+ years of experience in customer education, instructional design, or scaled Customer Success, ideally in B2B SaaS. - Proven ability to design modern learning experiences using microlearning, scenarios, and social learning principles. - Strong content creation skills with the ability to simplify complex product workflows into actionable learning assets. - Data-informed mindset with comfort using product and learning metrics to drive program improvements. - Excellent cross-functional collaboration and program management skills in a fast-paced environment. - Familiarity with collaboration or visual work platforms (e.g., Mural) and design thinking principles. - Experience with LMS, digital adoption platforms, and AI-enabled learning tools. - Experience designing customer academies, community-led learning, or cohort-based programs.  EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: United States Remote; United Kingdom Remote Workplace: Remote ABOUT THE TEAM The AI Foundations Team at Mural is pioneering how generative AI transforms visual collaboration and decision-making. We’re a remote-first group of engineers, designers, and product thinkers focused on helping teams work together more effectively. Our goal isn’t to replace human creativity. It’s to amplify it, building AI that enhances how people align, communicate, and make decisions visually.   YOUR MISSION You will design and build the core AI systems and platforms that enable Mural’s next wave of agentic, AI-driven collaboration experiences. Rather than building isolated AI features, you’ll work on the core backend systems that power Mural’s agent platform, including agent orchestration, durable execution, contextual memory, tool integration, observability, and evaluation. Your work will enable intelligent agents to reason over product context, act on behalf of users, and operate reliably and safely at scale. Our stack at Mural includes Azure OpenAI, React, Node, MongoDB. WHAT YOU'LL DO - Build the core backend systems that power Mural’s agent platform, including orchestration, durable execution, tool execution, memory, observability, and evaluation infrastructure - Design scalable services and APIs that allow AI agents to retrieve context, coordinate multi-step workflows, interact with Mural data, and act reliably on behalf of users - Develop the agent memory layer, including systems for conversation context, product context, retrieval, summarization, compaction, and long-term context management - Create infrastructure to monitor, debug, and improve agent behavior through traces, metrics, feedback loops, and offline evaluation - Translate complex, open-ended product needs into clear backend architectures, service boundaries, data models, and implementation plans that align technical capabilities with user value - Help define the technical direction for agentic AI at Mural, contributing to long-term architecture and strategy - Champion engineering excellence, mentoring others and establishing best practices for building reliable AI systems - Contribute to team growth through hiring, process improvements, and fostering a culture of curiosity, collaboration, and inclusivity  WHAT YOU'LL BRING -  7+ years of software engineering experience, with strong expertise designing, building, and operating reliable production systems, scalable services and APIs, and well-defined system architectures - Experience designing and operating distributed systems for complex workflows, including orchestration, asynchronous processing, job execution, retries, event-driven architectures, long-running processes, and failure recovery - Familiarity with AI, LLM, or agentic systems, including concepts such as tool use, context retrieval, evaluation, or model orchestration - Strong focus on production quality, including observability, reliability, testing, security, maintainability, and incident response - Strong communication skills, with the ability to produce clear technical documentation and collaborate cross-functionally - Experience working full stack or collaborating closely on product-facing frontend experiences - Deeper AI/ML experience, especially with LLM evaluation, experimentation, embeddings, retrieval systems - Experience with knowledge graphs, graph-based data modeling, entity resolution, or relationship-aware retrieval systems OUR STACK Azure OpenAI, React, Node, MongoDB EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Argentina Remote Workplace: Remote ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences. We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.   YOUR MISSION  As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth. Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly. WHAT YOU'LL DO - Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization. - Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions. - Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact. - Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions. - Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements. - Improve the performance, reliability, accessibility, and scalability of critical user journeys. - Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing. - Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.  WHAT YOU'LL BRING -  5+ years of professional experience as a Software Engineer building and operating production software. - Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly. - Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies. - Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery. - Experience building customer-facing products in close partnership with Product and Design teams. - A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals. - Experience using analytics and data to inform engineering and product decisions. - Strong software engineering fundamentals, including system design, testing, observability, and operational excellence. - Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams. - A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers. - Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements. - Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions. - Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks). Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.