Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a hands-on Operations Manager to own the operational and analytical supply side of our GPU fleet. Key focus areas: GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across our neocloud and bare metal environments.
We contract for a fixed amount of compute capacity. GPUs drift from healthy to unhealthy over time, and this role minimizes that downtime to keep the maximum number of GPUs healthy at any given moment.
This is an operator role, not people management. You'll drive execution through clear processes, metrics, reporting, vendor coordination, and cross-functional alignment.
RESPONSIBILITIES
- Drive suppliers to keep the maximum amount of the GPU fleet online and healthy.
- Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, broken out by supplier and by cluster maximizing the number of healthy GPUs.
- Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR), and RMA cycle times for every in-scope supplier.
- SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract terms, file and pursue credit claims, and drive remediation plans when suppliers fall short.
- Drive internal communications where suppliers need to perform maintenance to ensure all Baseten stakeholders are aware of activities that impact availability.
Scope and Approach
- Flexibility: this list covers the core of the role, not the limit of it. You'll be asked to take on adjacent work as the function evolves and as new gaps surface.
- Ownership mindset: we need someone who treats "whatever it takes" as a genuine operating principle, not a line in a job posting. If something falls outside a defined lane but inside the overall goal of closing the capacity gap, it's yours to pick up.
REQUIREMENTS
- 5 to 10+ years within infrastructure working within the compute lifecycle to maximize functional compute, ideally in a hyperscale, cloud, or large-scale compute environment.
- Direct experience managing GPU, server, or data center hardware supplier relationships. You understand fleet health, RMA processes, and how contracted capacity differs from delivered capacity.
- Highly analytical. You should be comfortable pulling your own data, building your own reports, and generating insights without waiting on someone else to hand you a dashboard.
- Comfortable with ambiguity. Part of the job is figuring out what should exist and building it.
- Strong cross-functional collaboration skills. You'll work closely with finance, infrastructure/engineering, legal, and security on a regular basis.
NICE TO HAVE
- Experience at a hyperscaler, neo cloud provider, or AI infrastructure company
- Familiarity with GPU hardware lifecycles (NVIDIA H100/H200/GB200 class systems), power/thermal constraints, and supply chain dynamics for compute.
- Experience running formal supplier corrective actions.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Capacity Manager for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery.
You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery.
RESPONSIBILITIES
- Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams.
- Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness.
- Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path.
- Manage cross-functional stakeholders — engineering, data center operations, procurement, finance, legal, and executive leadership — translating technical dependencies into clear program status, risks, and decisions.
- Own vendor and partner relationships for infrastructure delivery, including neo cloud providers, colocation partners, hardware OEMs, and logistics/installation contractors; hold partners accountable to contractual delivery commitments.
- Run risk and dependency management — identify critical path risks (power availability, hardware lead times, permitting, supply chain), drive mitigation, and escalate proactively rather than reactively.
- Establish delivery governance — standardized program frameworks, milestone definitions, RAID logs, capacity tracking, and reporting cadences (weekly ops reviews, executive/board-level updates).
- Drive capacity planning alignment — partner with demand/capacity planning teams to ensure delivery timelines match business commitments (customer contracts, internal growth targets).
- Lead post-mortems and continuous improvement — after major builds or delivery milestones, drive retrospectives that improve cost, speed, and predictability of future builds.
REQUIREMENTS
- 8+ years in technical program management, delivery management, or infrastructure program leadership, with at least 3+ years managing large-scale physical infrastructure or data center delivery programs.
- Demonstrated experience delivering on-prem data center builds (power, cooling, network, rack-and-stack) from planning through go-live.
- Direct experience with GPU cloud / neo cloud capacity delivery: understanding of GPU cluster architectures (e.g., InfiniBand/RoCE fabrics, rack power density, liquid cooling considerations) and the commercial/operational mechanics of capacity contracts with neo cloud or colocation providers.
- Track record managing complex, multi-vendor, multi-workstream programs with hard external deadlines and significant financial/business exposure.
- Strong executive communication skills. Able to distill complex technical/operational risk into clear, decision-ready updates for senior leadership.
- Proven vendor/partner management experience, including negotiating delivery commitments and holding partners accountable.
- Comfortable operating with ambiguity in a fast-moving, high-growth environment. Bias toward action and structured problem-solving.
PREFERRED QUALIFICATIONS
- Experience at a hyperscaler, neo cloud provider, colocation company, or AI infrastructure company
- Familiarity with GPU hardware lifecycles (NVIDIA H100/H200/GB200 class systems), power/thermal constraints, and supply chain dynamics for compute.
- PMP, PgMP, or equivalent program management certification.
- Experience building delivery/program management functions from the ground up
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for an experienced Executive Assistant to support our Head of Marketing. This is a highly operational role that goes well beyond calendar management. You'll own the day-to-day operating rhythm of the Marketing organization, ensuring the leader is prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly.
You'll partner closely with senior marketing leadership and serve as a trusted point of coordination for employees, customers, agencies/vendors, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment.
RESPONSIBILITIES
- Own complex calendar management for the Head of Marketing, balancing shifting priorities while ensuring time is allocated intentionally
- Ensure the leader is prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward
- Support forward-looking calendar planning, coordinating recurring operating cadences including marketing reviews, leadership meetings, campaign planning sessions, Marketing All Hands, and other cross-functional forums
- Partner with agencies, vendors, and external partners to coordinate executive meetings, events, and other engagements
- Support executive inbox management, helping prioritize communications, triage requests, and ensure timely follow-up
- Coordinate domestic and international travel, including last-minute changes, ensuring seamless logistics
- Support planning of team offsites, celebrations, and milestone recognition events, coordinating logistics end-to-end from venue, budget, and vendor coordination
- Continuously improve how the Marketing leadership team operates by identifying opportunities to make processes more efficient, scalable, and reliable
REQUIREMENTS
- 3-5+ years of experience supporting senior leaders (CMO, VP Marketing, Head of Marketing, or similar) in a high-growth technology company, venture capital or private equity firm, or professional services environment
- You understand how marketing organizations operate and have experience supporting marketing operating rhythms, campaign cycles, and fast-moving go-to-market teams
- Exceptional organizational skills with the ability to manage multiple competing priorities without dropping details
- Outstanding written and verbal communication skills, with strong judgment about when and how to communicate on behalf of executives
- Demonstrated ability to coordinate complex cross-functional initiatives involving many stakeholders
- Experience managing complex calendars, domestic and international travel, executive communications, and recurring operating cadences
- Experience supporting team offsites, celebrations, and milestone events with strong attention to detail
- Comfortable working with senior leaders, customers, agencies, candidates, and external partners with professionalism and executive presence
- Proactive, resourceful, and highly autonomous. You anticipate needs before they become problems.
- High attention to detail and a strong sense of ownership. You take pride in creating structure, improving processes, and ensuring nothing falls through the cracks.
- Thrives in a high-growth environment where priorities change quickly and adaptability is essential.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re hiring a Data Scientist to help build and scale our internal analytics capabilities. This is a foundational role where you’ll create dashboards, models and insights to power business and product teams alike. You’ll collect requirements, define key metrics, and deliver recommendations directly to stakeholders. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape Baseten’s product and strategy.
RESPONSIBILITIES
- Build and maintain production-grade models and dashboards across multiple functions with a focus on accuracy, simplicity and user experience.
- Define and instrument core metrics around capacity, availability, ROI, product adoption, revenue and costs.
- Ingest and transform raw data using tools like dbt, Airbyte, and Databricks.
- Partner with Engineering, Finance, Marketing, and Sales teams to understand goals and translate them into data solutions
- Analyze product, operational and commercial data to identify opportunities, quantify tradeoffs, and influence product and GTM priorities.
- Present findings and recommendations to technical and nontechnical audiences, including company leaders.
REQUIREMENTS
- 5+ years of experience in analytics, BI, or data engineering roles
- Strong SQL skills with the ability to write complex queries for data transformation and analysis
- Experience designing medallion data architectures, including raw, conformed, and business-ready models with testing, documentation, and lineage.
- Excellent communication skills and a collaborative approach to working with cross-functional teams
- Demonstrated ability to explain complex work and make clear recommendations to technical and business audiences.
NICE TO HAVE
- Experience with AI infrastructure, developer platforms, or inference.
- Hands-on forecasting expertise, including ARIMA, Prophet, or comparable time-series methods, with disciplined backtesting, error analysis, and scenario planning.
- Working knowledge of model-serving and training workflows and the infrastructure metrics that shape performance and cost.
- Practical experimentation experience, including test design, power analysis and knowing when directional evidence is sufficient to act.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a Marketing Analytics Manager to establish how Marketing at Baseten makes decisions with data. Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound. This is a foundational, hands-on role and the first dedicated Marketing Analytics hire. You'll work directly with Demand Gen, Field Marketing, MOps and Product Marketing alongside GTM, Finance, Product and Engineering to stitch together activities and outcomes across the funnel.
You'll build the data models that connect acquisition, engagement, activation, product usage and revenue. You’ll design dashboards, tools, semantic layers and plugins that enable teams to answer questions. Along the way, you’ll develop an understanding of how customers use Baseten and with this, define how our systems and product can improve.
RESPONSIBILITIES
- Define how Marketing success is measured: establish metrics across audience growth, acquisition, activation, engagement, usage, pipeline and revenue.
- Build the marketing data foundation: ingest and model data across Salesforce, HubSpot, Google Analytics, advertising platforms, web, email, product and third-party sources.
- Create a medallion architecture that connects the prospect and customer journeys across systems, from first touch through signup, onboarding, activation and expansion.
- Understand our audiences: develop audience and segmentation frameworks based on customer attributes, intent, engagement and product behavior.
- Own lifecycle marketing analytics: measure performance across web, email, in product and other lifecycle touchpoints. Identify opportunities to improve the journey from acquisition and signup through onboarding and growth.
- Measure awareness and channel impact: establish practical frameworks for understanding brand, awareness and channel effectiveness using audience signals, engagement and downstream product behavior.
- Improve marketing activation and optimization: connect high-quality conversion and customer signals back into platforms such as Google Ads and LinkedIn, including offline conversions.
- Architect the building blocks that turn data into action: design and implement A/B experiments, incrementality testing and multi-touch attribution.
REQUIREMENTS
- 5+ years of experience in marketing analytics, growth analytics, product analytics, data science, or another quantitative role, ideally supporting B2B, developer-focused, API, or usage-based products.
- Deep SQL fluency and strong analytical skills, with a track record of working with large, event-level datasets and turning ambiguous business questions into decision-ready analysis.
- Ability to connect data across marketing, CRM, web, SEO/AEO and product systems to understand customer journeys.
- Experience with paid ad platforms such as Google, LinkedIn and X; how to measure performance and optimize.
- Hands-on with GTM and marketing systems such as Salesforce, HubSpot, and Google Analytics.
- Experience building data pipelines and models with a modern data stack such as Airbyte, Fivetran, dbt, BigQuery and/or Databricks.
- Comfort working with APIs, automation and integration tools such as n8n or Zapier.
PREFERRED QUALIFICATIONS
- Experience with AI/ML products and familiarity with inference and training metrics, including how technical product usage can inform customer lifecycle measurement and customer value.
- Experience with usage-based products, developer platforms or APIs.
- Experience developing multi-touch attribution, incrementality measurement, media mix models or other approaches for understanding Marketing's contribution across a complex customer journey.
- Experience implementing offline conversion pipelines or feeding first-party conversion and customer signals into advertising platforms.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion.
You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads.
EXAMPLE INITIATIVES
Recent and upcoming work in this area:
- Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies
- Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials
- Agent credentials that grant an agent exactly the access it needs for the given task and nothing more
- Enterprise identity lifecycle including single sign-on, SCIM provisioning, and per-organization session expiry policies
- Admin controls for centralized visibility, auditability, and governance over credentials, roles, and access
RESPONSIBILITIES
- Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration.
- Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves.
- Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions.
- Establish engineering practices for quality, security, observability, and operational ownership.
- Provide technical leadership and mentorship as the team grows.
REQUIREMENTS
- 4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.
- Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users.
- Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter.
- Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.
NICE TO HAVE
- Experience with Python and Go.
- Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept.
- Working knowledge of OAuth, OIDC, and SCIM at the protocol level.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is building the infrastructure layer for AI — and we're now building the team that will scale how we take it to market. This is a foundational hire on our GTM Strategy & Revenue Operations team, sitting at the intersection of strategic planning and field execution.
You'll work directly with the CRO, Head of Revenue Operations and partner closely with Finance, field leadership, and our Central Ops team. On any given week, you might be refining our pipeline generation model, building a territory coverage analysis, designing a new GTM motion, or partnering with a regional leader to understand what's driving a trend in their pipeline. This role requires someone who can think rigorously, build things from scratch, and operate with speed and judgment in an environment where the playbook is still being written.
This is a rare opportunity to be an early GTM strategy and operations hire at one of the fastest-growing companies in AI infrastructure — and to help define how we scale.
WHAT YOU'LL DO
GTM Planning, Target Setting & Market Intelligence
- Contribute to the annual and quarterly GTM planning process in partnership with Finance, including headcount modeling, ramp assumptions, and revenue target-setting
- Build and maintain coverage models aligned to 2-year growth projections, incorporating territory design, account segmentation, and capacity planning
- Support quota framework development, helping translate top-down targets into field-level plans that are credible and motivating
- Develop and maintain Baseten's segmentation logic: how we carve the market by industry, company profile, consumption potential, and AI maturity
- Contribute a point of view on competitive dynamics, regional expansion priorities, and whitespace opportunities
- Partner with Central Ops on ICP and TAM database strategy to ensure segmentation is grounded in clean, enriched data
- Translate data into a clear business narrative for leadership and the field; democratize insights so the revenue org can self-serve
Pipeline Generation & Forecast
- Contribute to the design of the pipeline generation model: coverage ratios, qualified pipeline definitions, and input assumptions
- Support the PG cadence: track actuals vs. model, surface gaps early, and partner with field leadership to course-correct
- Play an active role in the weekly forecast process, helping build the business narrative that connects leading indicators to revenue outcomes
- Build and maintain the analytics layer that powers GTM decision-making, from pipeline dashboards to cohort analyses to efficiency metrics
Field Execution & Plan Refinement
- Partner with the field to identify gaps in the business and develop structured plans to address them, supporting real-time actions as well as insights to guide QBRs, pipeline reviews, etc.
- Analyze regional pipeline health, win/loss trends, and rep productivity to proactively surface insights that feed back into refining the GTM plan
- Contribute to execution optimization projects: improving the sales process, post-sale journey, and conversion at key funnel stages
- Close the loop between what's happening in the field and what needs to change in the plan
New Motions & Experimentation
- Support the design and execution of structured experiments to test new GTM approaches: new segments, new channels, new acquisition or expansion motions
- Help build the measurement framework to evaluate what's working and create a clear path to scaling what wins
- Partner with RevOps and Central Ops to operationalize successful experiments into repeatable playbooks
REQUIREMENTS
Experience
- 3-5 years in GTM strategy, revenue operations, sales strategy, or a related function, ideally at a high-growth B2B SaaS or infrastructure company
- Experience with consumption-based or usage-based business models strongly preferred; you understand the difference between ARR and revenue, and how to think about drawdown, expansion, and net retention
- Exposure to a company scaling through a Series B-D inflection point a plus; you have a sense of what good looks like and what breaks as you grow
- Background in consulting and/or banking / finance a plus
Skills
- Exceptional analytical chops: you can build a coverage model, a cohort analysis, and a leadership-ready forecast narrative, and you know which one the moment calls for
- Strong business judgment: you don't just surface data, you tell people what it means and what to do about it
- Structured thinker and clear communicator: you can take a complex GTM problem, break it down, and present a crisp recommendation to a senior audience
- Hands-on builder: comfortable working in AI coding tools, spreadsheets, BI tools, SQL, and CRM systems; you don't wait for someone else to pull the data
- Collaborative operating style: you work across functions (Finance, field leadership, Central Ops, Enablement) and know how to get things done without formal authority
- AI Fluency: you actively use AI tools to drive your own productivity, in how you analyze data, structure problems, draft communications, and accelerate your work
Mindset
- Comfortable with ambiguity; you can define the problem before solving it
- Bias toward action — you'd rather ship something good and iterate than wait for perfect
- Curious about the AI infrastructure market; you want to understand what we sell, who buys it, and why
WHY BASETEN
- Be a foundational member of the GTM team at one of the most important companies in the AI infrastructure space
- Work on problems that are genuinely hard and genuinely new — consumption-based GTM at AI scale doesn't have an existing playbook
- High ownership, high visibility, direct access to leadership
- Competitive compensation, equity, and benefits
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The Model Performance organization at Baseten is looking to hire our first Technical Program Manager. This is a zero-to-one role in a team that is responsible for building the core algorithms and methods that power Baseten’s high performance inference stack. You won't inherit an existing program framework, you'll build one from the ground up: the planning structure, execution processes, metrics and the cross-functional alignment that a fast-growing organization needs. Your contributions will directly impact how fast our performance R&D gets productized. If you can drive turning a set of ambitious but loosely defined initiatives into a predictable, well-governed program, this role is for you.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Model Performance team:
- How to build a day-0 API for Kimi K3 https://www.baseten.co/blog/how-to-build-a-day-zero-api-for-kimi-k3/
- How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/
- Inference engineering for DeepSeek V4 Pro 0813 https://www.baseten.co/blog/inference-engineering-for-deepseek-v4-pro-0813/
RESPONSIBILITIES
- Own execution across Model Performance's active project portfolio, freeing the team's technical leads to focus on technical direction rather than tracking.
- Design and stand up the planning structures, operating cadences, and status reporting mechanisms that best fits the team’s DNA.
- Coordinate model release and optimization programs end to end, including day-zero launches, sequencing the work across performance engineering, infra, and release stakeholders.
- Drive cross-team alignment as scope expands from Model Performance Core into Model APIs and the inference production stack (BIS).
- Surface risks and dependencies early, and keep leadership informed with clear, honest status.
- Partner with engineering leads to design team structures and ownership boundaries as the org scales.
REQUIREMENTS
- Deep technical program management experience - you're already running programs of this scope at an organization of similar or greater complexity.
- Experience program-managing model performance or inference optimization work - you understand how engines like vLLM, TensorRT-LLM, SGLang, or NVIDIA Dynamo fit into a production serving stack and can engage credibly with the engineers building on them.
- Demonstrated comfort with ambiguity and zero-to-one program building, not just executing an existing framework.
- Proven ability to influence without authority across engineers, managers, and leadership who don't report to you.
- Excellent written and verbal communication, with the ability to make deeply technical programs legible to any audience.
- High agency decision making that demonstrates ownership, accountability and a strong desire to get things done.
NICE TO HAVE
- Experience coordinating model release programs, including day-zero launches (ideally for large-scale models).
- Prior hands-on software engineering background.
- Deep learning performance optimization background, in training or inference, with inference preferred.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly.
You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment.
RESPONSIBILITIES
- Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally
- Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward
- Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums
- Partner with customers and external partners to coordinate executive meetings, visits, and other engagements
- Support executive inbox management, helping prioritize communications, triage requests, and ensure timely follow-up
- Coordinate domestic and international travel, including last-minute changes, for both leaders ensuring seamless logistics.
- Support planning of team offsites, celebrations, and milestone recognition events, coordinating logistics end-to-end from venue, budget, and vendor coordination
- Continuously improve how the Sales leadership team operates by identifying opportunities to make processes more efficient, scalable, and reliable
REQUIREMENTS
- 3-5+ years of experience supporting senior leaders (CRO, VP Sales, Head of Strategic Sales, or similar) in a high-growth technology company, venture capital or private equity firm, or professional services environment
- You understand how revenue organizations operate and have experience supporting sales operating rhythms, pipeline and forecasting cycles, and fast-moving go-to-market teams
- Exceptional organizational skills with the ability to manage multiple competing priorities without dropping details
- Outstanding written and verbal communication skills, with strong judgment about when and how to communicate on behalf of executives
- Demonstrated ability to coordinate complex cross-functional initiatives involving many stakeholders
- Experience managing complex calendars, domestic and international travel, executive communications, and recurring operating cadences
- Experience supporting team offsites, celebrations, and milestone events with strong attention to detail
- Comfortable working with senior leaders, customers, prospects, candidates, and external partners with professionalism and executive presence
- Proactive, resourceful, and highly autonomous. You anticipate needs before they become problems.
- High attention to detail and a strong sense of ownership. You take pride in creating structure, improving processes, and ensuring nothing falls through the cracks.
- Thrives in a high-growth environment where priorities change quickly and adaptability is essential.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs.
This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough.
This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker.
Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down.
You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field.
RESPONSIBILITIES
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow.
- Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
- Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
- Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work.
- Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
- Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way.
REQUIREMENTS
- 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end
- Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields
- Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools)
- Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin
- A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does
- Experience owning vendor relationships, renewals, and license planning
- Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly
- Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast
NICE TO HAVE
- Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user
- Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer
- Hands-on experience with Pylon
- Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor
- You've inherited a sprawling, redundant stack and made it more intentional without breaking what works
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Remote; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for an exceptional Motion Designer to help bring the Baseten brand to life.
This will be a defining role on the brand design team. You'll shape the motion language for Baseten and bring it to life across everything from product launches and social video to huge out-of-home campaigns, events, web, and experimental brand work.
We're building a brand in a market that's moving fast, and we want the work to feel just as ambitious. This isn't a role focused on turning out one-off animations or supporting an existing system - you'll help define and build the system, push it into places we haven’t thought about, and set the bar for motion across the company.
You'll partner closely with brand, product, marketing, and leadership to turn technical ideas into work that's clear, distinctive, and memorable.
RESPONSIBILITIES
- Define and evolve the motion language for the Baseten brand.
- Create high-craft motion work across product launches, social, campaigns, web, events, and out-of-home.
- Concept and produce video content that makes highly technical products feel compelling.
- Think at every scale, from a five-second social clip to a Times Square takeover.
- Partner with brand designers to bring identity systems, typography, illustration, and product storytelling to life through motion.
- Experiment with new formats, tools, techniques, and emerging technology to push the brand into unexpected places.
- Build motion systems and principles that scale across the company.
- Work closely with product and product marketing to make launches feel like moments.
- Raise the bar for motion craft across everything Baseten puts into the world.
REQUIREMENTS
- An exceptional portfolio with a high bar for motion, visual design, and craft.
- Strong design fundamentals across typography, composition, pacing, sound, and storytelling, not just animation technique.
- Ability to own a project end to end, from rough concept through storyboarding, design, animation, and final production.
- Range across brand systems, product storytelling, campaign work, and more experimental ideas.
- Judgment about when something needs to be simple and precise and when there's room to make something people haven't seen before.
- Strong opinions about motion and brand, and the ability to articulate why something works or doesn't.
- Enthusiasm for technical products and the ability to communicate complex ideas without falling back on generic "AI" visuals.
- Comfort with a lot of ownership and ambiguity, and a high bar for quality.
- You want to help build a brand, not just execute against one.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Remote; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Web Designer / Design Engineer to own baseten.co http://baseten.co day to day, from concept through production. You'll design and build landing pages, bring product launches to life, run experiments, improve conversion, and keep raising the quality bar on the site.
This is a high-ownership role on the brand design team, sitting between brand design and frontend engineering. We want the website to be one of the best expressions of the Baseten brand and one of the best developer-focused sites on the internet, which means treating it as a product that's constantly evolving rather than something we redesign every few years. You'll have a lot of autonomy to ship, while partnering closely with brand, product marketing, engineering, and leadership on bigger launches.
RESPONSIBILITIES
- Own the design and frontend implementation of the Baseten marketing site.
- Ship landing pages, product pages, launches, and campaigns from concept through production.
- Improve the site continuously, finding and acting on opportunities to make it better rather than waiting for a redesign cycle.
- Partner with growth and product marketing to test messaging, layouts, and conversion improvements without sacrificing craft.
- Build polished interactions, motion, and details that make the site feel distinctly Baseten.
- Build and evolve the components, patterns, and design systems that let the team move quickly without lowering the bar.
- Turn complex technical products into clear, compelling web experiences.
- Prototype ambitious interactive and experimental ideas when a launch calls for it.
- Make it dramatically easier for the brand and marketing teams to get great work onto the internet.
- Set the bar for web design and frontend craft across the company.
REQUIREMENTS
- Fluency in modern frontend development: React, Next.js, HTML, CSS, and JavaScript or TypeScript.
- Ability to move from Figma into code and own the final result in production.
- Deep attention to typography, layout, interaction, motion, and responsiveness.
- Systems thinking, with a track record of building reusable components and patterns instead of solving every page from scratch.
- Comfort experimenting, iterating, and using data to make a site more effective without turning it into a growth hack.
- Interest in technical products and the ability to make complex ideas feel clear without flattening them.
- Strong opinions about the web, and the ability to articulate why something works and why it doesn't.
NICE TO HAVE
- Experience with motion design, animation, or WebGL.
- Experience with Three.js, React Three Fiber, shaders, or creative coding.
- Experience building developer-focused or deeply technical websites.
- Experience working with DatoCMS.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is looking for a Product Designer to help shape the next generation of our platform. You'll join a small design team with a lot of ownership and a high bar for craft, working across the entire Baseten product to solve hard problems for technical users.
This role covers the full arc of the work: early exploration through production. You'll establish patterns that show up across the product, evolve our design system, and raise the quality bar as we scale.
RESPONSIBILITIES
- Lead product design end to end, including research, product definition, prototypes, design reviews, specs, and final implementation.
- Work directly with engineering and product to frame problems, explore solutions, and ship quickly.
- Collaborate with customers to understand their workflows, validate ideas, and test prototypes.
- Push the visual and interaction quality of the Baseten product across surfaces.
- Create interactions and details that make complex technical workflows feel clear, fast, and polished.
- Evolve our design system and establish patterns that scale across a growing product.
- Look across the product for opportunities to improve consistency, usability, and overall quality.
- Get into the code with engineers to polish UI and make sure the shipped experience matches the design.
- Help shape how the design team works and raise the bar for product quality across the company.
REQUIREMENTS
- A portfolio that demonstrates strong visual and interaction design.
- Experience designing complex, technical, or developer-focused products.
- Ability to take an ambiguous problem, understand the underlying customer need, explore multiple approaches, and drive to a strong solution.
- Deep attention to typography, layout, hierarchy, interaction, and systems.
- Experience working directly with engineers and customers, without layers of process in between.
- A fast, prototype-early working style that uses what you learn to iterate.
- Ability to think beyond individual features and improve patterns and systems across a product.
- Comfort with technical tools like Git and VS Code, and interest in working directly in React, HTML, CSS, JavaScript, or TypeScript.
- Strong product and design judgment, with the ability to articulate why something is good, what could be better, and when the work is ready to ship.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. Our GTM Engineering team plays a critical role in building and maintaining the connective tissue across Baseten’s GTM tools, processes, and user experience for the field.
The GTM tooling landscape is changing fast, and the teams that win are the ones that adapt and iterate the fastest. This role exists to make sure Baseten is one of them.
You'll design, build, and ship AI-powered workflows that scale our GTM functions as a competitive advantage. We want someone who can walk in, audit what we have, identify what we're missing, and start shipping fast.
You know when to reach for Clay and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader systems architecture tomorrow. And you bring a point of view — on our stack, on what we should be building, and on where AI can do something low-code tooling simply can't.
RESPONSIBILITIES
- Ship AI-powered workflows for the field — build the agents and automations that give reps and managers real leverage, off-loading the manual and repetitive work. Reach for AI where it does something low-code can't.
- Get insights in front of reps — turn Salesforce, warehouse, and usage data into the dashboards, scores, and alerts reps actually act on. A build isn't done until the field is using it.
- Audit the stack and generate your own backlog — we have a lot of tools, some overlap, and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap.
- Ship rep-productivity workflows fast — triage asks from the field, find the low-hanging fruit, and build it. A good week looks like a VP of Sales asking for something Monday and having it live by Wednesday.
- Know when to go custom — not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default.
- Think in systems, not solutions — every workflow you build has upstream and downstream implications. Anticipate them, design for them, and don't create technical debt that someone else has to unwind six months later.
- Integrate third-party APIs to sync events and information across disparate systems — ensuring data flows reliably between the tools your team depends on every day.
- Document what you build — if people can't find it, understand it, or trust it, it doesn't matter how well it works.
REQUIREMENTS
- 3+ years of experience in GTM Engineering, workflow automation, or a technical RevOps role — ideally at a high-growth, AI-native B2B company
- You’ve shipped production agents on Vercel — build custom internal GTM apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts
- Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar) — you're actively building with these tools in production, not just experimenting
- Hands-on experience with Clay as a primary enrichment and workflow tool — you have opinions about how to use it well and you've pushed it to its limits
- Direct experience with Salesforce — you know the data model, you've built on it, and you're comfortable owning CRM-level changes
- A track record of owning end-to-end AI and automation workflows, not just contributing to or consuming them
- Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks
- Strong judgment on the build decision — you know when low-code gets you 80% of the way there and when it becomes the bottleneck, and you act accordingly
- Experience in high-growth B2B technology companies
NICE TO HAVE
- Familiarity with enrichment and data-provider ecosystems beyond Clay
- Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer
- Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.)
- Experience with highly technical software sales cycles and complex GTM motions
- An instinct for stack consolidation — you've inherited a messy tool environment before and helped bring it toward something more intentional without breaking what works
- Systems thinker — you naturally break problems into composable parts, building solutions with separation of concerns so they're reusable, extensible, and easy to maintain
- Comfortable with a little sprawl — you're not paralyzed by ambiguity or imperfect tooling. You know how to experiment, build fast, and clean up as you go
- Challenging work and exposure to a variety of ML startups.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a Sales Development Manager to lead the team of SDRs generating pipeline for our North American sales org. You'll own the day-to-day leadership of the team — coaching reps, aligning with AEs and sales leadership, holding a high bar on execution, hiring, and building the systems that make the team consistently productive.
Our market is new and evolves by the day, and our buyers are hyper-technical. Prospecting at Baseten means earning credibility with that audience, and coaching a team to do it at scale. The right person for this role is a coach and a builder — someone who gets energy from developing people, is obsessive about execution, and wants to define what world-class pipeline generation looks like when the product, the buyers, and the sales motion are all AI-native.
RESPONSIBILITIES
- Lead, coach, and develop a team of SDRs responsible for opening doors with the next wave of Baseten customers.
- Own the team's pipeline generation targets and drive consistent execution against weekly, monthly, and quarterly goals.
- Build and refine outbound strategies, messaging, and frameworks across a wide range of accounts, tuned to a technical audience.
- Run 1:1s, team meetings, training, and pipeline reviews that make reps measurably better week over week.
- Partner with AEs and sales managers on account strategy, lead quality, and handoff processes.
- Analyze pipeline data to identify what's working, diagnose what's not, and change it fast.
- Hire and onboard new SDRs as the team grows, raising the talent bar with each hire.
- Work cross-functionally with Marketing, Revenue Operations, and Recruiting.
- Build with AI — test new tools, automate repetitive work, and make your team faster and sharper than a team twice its size.
REQUIREMENTS
- 1-2+ years managing an SDR or BDR team at an enterprise-focused tech company, and 4+ years in tech overall.
- Direct experience as an SDR and/or AE — you've done the job you're coaching.
- Technical aptitude and real curiosity about AI infrastructure. You should be able to hold your own in a conversation about inference and want to get deeper.
- A track record of top performance and progression in fast-paced, results-driven environments.
- Strong coaching instincts — you'd rather be in the trenches on calls and messaging with your reps than managing by dashboard.
- Comfort with data and systems. You can pull a report, spot a trend, and turn it into a coaching conversation or a process change.
- Hands-on with AI in your own workflow — you've built, adopted, or experimented your way to a faster prospecting motion, and you can show us.
- A builder's mentality. You own problems and their solutions, and you're at your best in high-change, fast-moving environments.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week.
As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality.
This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees.
This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day.
OUR SAN FRANCISCO OFFICE
- Baseten HQ Campus
- Up to 275 people onsite daily
- Growing rapidly
- Frequent visitors
- ~24,000 square feet
RESPONSIBILITIES
Events and culture
- Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates.
- Own location-based programming for your building.
- Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution.
- Track budgets, contracts, and feedback to continuously improve quality and efficiency.
Office operations and facilities
- Serve as the first point of contact for employees and guests, creating a welcoming, professional experience.
- Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs.
- Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs.
- Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements).
- Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably.
- Identify and implement process improvements that reduce friction and increase reliability.
Space and workplace logistics
- Support new hire onboarding logistics, including workspace setup.
- Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments.
- Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement.
- Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed.
REQUIREMENTS
- 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role.
- Strong vendor management skills, including working through issues quickly and professionally.
- Excellent organizational habits and follow-through, with comfort juggling multiple requests at once.
- Experience bringing people together and creating space for culture in a rapidly changing environment.
- High attention to detail and pride in running a tight, welcoming office.
- Clear written and verbal communication skills.
- Calm under pressure, adaptable, and proactive about solving problems before they escalate.
- Availability and interest in being onsite in our San Francisco HQ five days a week.
- Availability to accommodate early or late hours as needed for event production and onsite coordination.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Are you the person on your team who builds the agent everyone else ends up using? We're looking for an AI Engineer to join our Training Product team and do that at Baseten. You'll build AI-driven product features for the customers training and post-training frontier models on our platform, and you'll raise the ceiling on how Baseten itself uses AI internally, turning manual workflows into agentic ones that make every other team faster.
You'll work directly with our research engineers to scope and build products, taking ideas from a research loop that already works internally to something customers can run themselves. This is a hands-on role with real autonomy. You'll pick the problems worth solving, build the harnesses, execution flows, and guardrails that make AI systems reliable, and own the results. If you've been shipping agents and want that to be the job, let's talk.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our team:
- Baseten Training: an autoresearch substrate https://www.baseten.co/blog/baseten-training-an-autoresearch-substrate/
- Introducing Baseten Loops https://www.baseten.co/blog/introducing-the-baseten-loops-sdk/
- Harnesses are everything. Here's how to optimize yours. https://www.baseten.co/blog/harnesses-are-everything-heres-how-to-optimize-yours/
- Building with NVIDIA Nemotron 3 Ultra and LangChain Deep Agents Code on Baseten https://www.baseten.co/blog/nvidia-nemotron-3-ultra-and-langchain-deep-agents-on-baseten/
RESPONSIBILITIES
- Build and ship agentic product experiences, including chat-style and assistant-like interfaces, from prototype to GA.
- Design the harnesses, execution flows, and guardrails that make AI systems reliable in production.
- Build internal automation and AI tooling that measurably increases the velocity of engineering, research, and go-to-market teams.
- Partner with research engineers to scope product opportunities out of internal research workflows and turn them into customer-facing features.
- Define and instrument evals so you know whether a change actually improved output quality.
- Work throughout the stack (API layer, backend, agent orchestration, frontend) to implement features end to end.
- Use Baseten's own training and inference products yourself to develop intuition around customer workflows.
- Identify where AI can replace manual process across the company and build the thing rather than write the proposal.
- Fix bugs and resolve customer issues with urgency.
REQUIREMENTS
- 5+ years of experience building and shipping software applications.
- Demonstrated experience building AI or LLM-powered products, agents, or agentic workflows that real users depend on.
- Strong software engineering fundamentals and the ability to clear a real technical bar, not just prompt well.
- Ability to build accurate mental models of how systems work under the hood, including the models and harnesses you're building on.
- Proficiency in Python, with fluency in at least one other language.
- Comfort working autonomously in a fast-moving environment with limited structure.
- Ability to move between customer-facing product work and internal tooling and automation.
- Strong communication skills, with the ability to bridge technical depth and business needs.
NICE TO HAVE
- Experience as a founding engineer or early employee at a startup.
- Experience building evals, agent observability, or tooling for non-deterministic systems.
- Familiarity with agent frameworks and harnesses (LangChain, Claude Code, Codex, OpenCode, MCP).
- Experience with model development methods like supervised fine-tuning, reinforcement learning, synthetic data generation, LoRA, and full fine-tunes.
- Frontend fluency.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Forward Deployed Engineers work directly with the largest and fastest-growing AI companies in the world, owning their technical outcomes on Baseten and taking on the hardest problems in serving and improving models at scale. The work spans the model lifecycle: inference, post-training, and the systems that tighten the loop between them.
- Act as each account's de facto CTO on Baseten, with final accountability for how their workloads are designed, run, and scaled.
- Take customer objectives from vague to shipped: frame the problem, define the spec and success criteria, build the PoC, and carry it through to production quickly, using the right tools for the problem.
- Design the evals and benchmarks that isolate where quality or performance falls short, then close the gap yourself, whether that means optimizing inference, improving the model through post-training, or reworking the eval itself.
- Be the first responder to mission-critical failures including triage, owning the fix directly or route to the owning team and stay accountable until it ships.
- Build internal systems so that each engagement is faster than the last. This includes tooling and automation for eval and deployment infrastructure, and the recipes and reference implementations that make the product more self-serve.
- Shape the product itself, channeling what your accounts need into the roadmap and shipping fixes and features into Baseten's codebase yourself.
- Do all of this across multiple accounts at once, sequencing the work, pulling in the right people at the right time, and keeping customers and internal stakeholders aligned on status and risk.
REQUIREMENTS
- Minimum 1-2 years of software engineering experience, shipping and maintaining code in large production systems, ideally with breadth across the stack
- Experience debugging complex production issues - working through logs, metrics, and traces to root-cause problems in unfamiliar systems
- Confidence owning ambiguous technical problems. This includes triaging, making decisions under uncertainty, and knowing when to pull in other engineers who own the underlying systems
- Motivation beyond pure engineering. An interest in wanting to work directly with customers, understand their problems firsthand, and influence the product
- Clear communication on complex technical topics, whether you're talking to a customer's engineers or their leadership
- Genuine curiosity about AI inference and training, and a drive to become an expert in the infrastructure powering it
- Willingness to respond to customers outside regular working hours and participate in an on-call rotation
- Excitement about solving problems for some of the largest and fastest-growing companies in the world running mission-critical AI workloads
WHAT YOU'LL BRING
We don't expect any one person to cover all of this - the strongest candidates may spike in one or two of the following:
- Depth in a core infrastructure domain such as storage systems or networking (anywhere from the cloud layer to cluster interconnects like InfiniBand and RoCE)
- Experience operating distributed compute platforms like Kubernetes, Slurm, or Ray, especially for GPU workloads
- A detailed understanding of LLM architectures and modern inference engines like vLLM, TensorRT-LLM, or SGLang
- The ability to profile and optimize GPU workloads, in training or serving
- Hands-on experience with post-training techniques like SFT and RL, or a broader deep learning background plus fluency in a tensor computation library like PyTorch or JAX
- Operational depth - running on-call, leading incident response, debugging distributed systems under pressure
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
ГибридSan Francisco
265 000 – 285 000 $
ОфисheadSan Francisco
140 000 – 170 000 $
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