Location: United States; Washington, District of Columbia, United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Account Executive – Federal (Intelligence Community Focus)
to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
Maintain executive ownership of large-scale renewals and expansion motions across the territory
Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
Carry and achieve an annual quota across net-new and strategic expansion outcomes
Maintain high forecast accuracy, deal hygiene, and pipeline rigor
Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
Must be eligible to obtain and maintain a U.S. security clearance
Active Secret clearance required
TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
Successfully retain and expand major IC renewal footprint
Build executive-level relationships across IC agency acquisition and mission hierarchies
Establish repeatable co-sell execution with strategic cleared FSIs
Close net-new program opportunities across IC agencies and program offices
Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range:
$125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
seniorUnited States; Washington, District of Columbia, United States
Location: United States; Washington, District of Columbia, United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Account Executive – Federal (US Army Focus)
to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
Maintain executive ownership of large-scale renewals and expansion motions across the territory
Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
Carry and achieve an annual quota across net-new and strategic expansion outcomes
Maintain high forecast accuracy, deal hygiene, and pipeline rigor
Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
Proven ability to close complex, multi-million-dollar software transactions
Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
Must be eligible to obtain and maintain a U.S. security clearance
Active Secret clearance preferred
TS/SCI clearance is a plus
Preferred Qualifications
Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
Successfully retain and expand major US Army renewal footprint
Build executive-level relationships across Army acquisition and mission hierarchies
Establish repeatable co-sell execution with strategic FSIs
Close net-new program opportunities across Army commands and program offices
Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking an experienced and results-driven
Federal Account Manager (AM)
who is collaborative, territory-aligned sales role that operates alongside Federal Account Executives (AEs). AMs independently manage defined Federal expansion and renewal motions while exercising sound judgment on when to partner with AEs on larger or more complex opportunities.
Responsibilities Include
Expansion Ownership
Lead expansions within existing accounts when scope and complexity allow
Identify upsell and cross-sell opportunities through customer engagement and usage insights
Partner with AEs on expansions that become larger, more strategic, or more complex
Manage inbound expansion requests from existing customers (e.g., incremental license additions)
Renewal Management (Value-Driven)
Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
Collaborate cross-functionally to ensure smooth, on-time renewals
Become a trusted advisor to customers by helping to realize the value of Mattermost and building business cases to support renewals
Federal Sales & Ecosystem Exposure
Gain hands-on experience with the Federal buying cycle and procurement considerations
Engage with Federal System Integrators (FSIs) and partner-led opportunities
Territory Enablement & Hygiene
Act as a capacity multiplier for Federal AEs
Maintain strong CRM hygiene, forecasting accuracy, and deal documentation by owning the renewal & expansion records for all assigned accounts
Share insights and learnings to improve territory execution
Required Background / Skills
3–5+ years of experience in sales, account management, renewal management, or commercial closing roles
Proven ability to run multiple sales cycles in parallel
Strong discovery, communication, and deal execution skills
Experience using CRM systems (Salesforce preferred)
This role may require the candidate to obtain and maintain a U.S. security clearance in the future.
Preferred Qualifications:
Experience selling into US Federal or regulated environments
Exposure to Federal procurement or partner-led sales motions
SaaS or enterprise technology sales experience
Target Salary Range: $100,000 to $130,000 USD plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior
Technical Account Manager (TAM)
to serve as a trusted technical advisor to our
U.S. Federal and enterprise customers
. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in
mission-critical and high-security environments
.
You will combine expertise in
infrastructure, cybersecurity, and DevSecOps
with strong customer engagement and project leadership skills. As a strategic partner, you will bridge
engineering, product, and customer teams
, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence.
Key Responsibilities
Customer Success & Secure Solution Delivery
Lead technical onboarding, configuration, and production deployments for
strategic enterprise and U.S. Federal customers
Design, validate, and implement
secure, scalable architectures
for Mattermost across
cloud, on-premise, hybrid, and air-gapped environments
Support alignment with security and compliance frameworks such as
FedRAMP, NIST 800-53, DoD STIG, and SOC 2
Guide customers in integrating Mattermost with
authentication and identity management systems (SSO, SAML, OAuth)
, DevOps pipelines, and monitoring tools
Provide proactive technical guidance to minimize operational risk and ensure long-term platform success
Technical Leadership & Advocacy
Serve as the
primary technical point of contact
for assigned accounts
Collaborate with
Product, Engineering, and Support
to resolve complex technical issues and advocate for customer needs
Develop reusable deployment assets including
scripts, playbooks, and technical documentation
to accelerate implementations
Participate in internal reviews to improve
onboarding methodologies and deployment best practices
Communication & Stakeholder Management
Present complex technical concepts to
both executive and technical stakeholders
, tailoring communication to audience and context
Build trusted relationships that drive
adoption, expansion, and long-term customer success
Maintain detailed records of
architectural decisions, deployment strategies, and customer feedback
Required Qualifications
Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role
Strong technical knowledge of
Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure
Hands-on scripting or development experience with
Python, Go, Node.js, or similar languages
Strong understanding of
cybersecurity principles and secure system architecture
Familiarity with
DevSecOps tools and workflows
(GitHub, Jenkins, Jira, Terraform, etc.)
Experience managing
large enterprise or government customers
and aligning technical delivery with business and security requirements
Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR.
This role may require the candidate to
obtain and maintain a U.S. government security clearance
in the future.
Preferred Qualifications
Experience working with
U.S. Federal agencies, defense organizations, or regulated industries
Familiarity with
IT Service Management (ITSM) frameworks
Knowledge of compliance standards such as
FedRAMP, NIST, SOC 2, or ISO 27001
Experience with
secure collaboration platforms or open-source technologies
Exposure to
mobile device management (Intune, Workspace ONE, MobileIron)
environments
Experience working in a
startup or high-growth SaaS environment
Target Salary Range:
$125,000 - $165,000 USD plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Mobile Engineer
to take ownership of the Mattermost mobile experience for teams working in defense, intelligence, and critical infrastructure. Our users operate in DDIL environments where connectivity may be disconnected, denied, intermittent, or limited, security is non-negotiable, and the software they depend on has to keep working.
Our mobile app is primarily React Native and TypeScript today, with native iOS and Android integrations. Your immediate focus will be making that experience more reliable and performant. Over time, you'll also help shape the next generation of our cross-platform mobile architecture.
You'll work hands-on across application and native layers, partner closely with platform and feature teams, work directly with customer-facing teams on field reports from constrained environments, and help raise the bar for how we observe, diagnose, and build mobile software.
Responsibilities
Reliability and Performance
Architect the app for DDIL and other constrained network environments
Improve data and functional reliability across connection lifecycle, synchronization, recovery, and failure scenarios
Own crash-free and release-health outcomes, using telemetry to proactively identify regressions and drive them through diagnosis to resolution
Profile and improve performance across startup, networking, storage, rendering, memory, and battery usage
Mobile Platform Ownership
Own critical iOS and Android integrations and the boundaries between native and cross-platform code
Maintain and evolve platform capabilities including push notifications, background execution, secure storage, app lifecycle, and real-time communications
Build within mobile distribution and device-management constraints, including App Store, enterprise and MDM deployment, AppConfig, and Intune MAM
Diagnose production issues from native traces, telemetry, device profiling, and sparse field logs
Make architecture recommendations that balance near-term delivery with the long-term direction of the mobile platform
Craft and Delivery
Mentor engineers on mobile architecture, reliability, performance, and platform best practices
Uphold security and compliance standards required by government and enterprise customers
Contribute to the open-source codebase
Use AI coding tools effectively, applying strong engineering judgment to increase output without compromising reliability or quality
What We Are Looking For
We care about what you've built and the problems you've solved — not how long you've been building. If you have strong outcomes to speak to in mobile engineering, we want to hear from you.
Required:
Deep expertise in iOS or Android development, with strong working knowledge of the other platform
Strong understanding of mobile architecture, platform SDKs, lifecycle constraints, and networking fundamentals
Experience building reliable mobile systems that behave predictably through unreliable connectivity, local state changes, synchronization, and recovery
Strong mobile performance profiling and production debugging skills on real devices
Experience using production data, crash metrics, and release-health signals to drive reliability improvements
Experience making architecture recommendations and owning technical outcomes
Ability and willingness to work across native and cross-platform codebases
AI fluency and experience using coding agents to increase engineering output while applying judgment to ensure reliable outcomes
Preferred:
Experience with React Native and TypeScript
Experience with mobile persistence, synchronization, or offline-capable systems
Experience with real-time communications or platform media frameworks such as WebRTC, CallKit, or Android audio APIs
Experience with enterprise mobile distribution, MDM, AppConfig, or Intune MAM
Experience building mobile software for security-sensitive, regulated, or operationally constrained environments
Open-source contributions
Why Mattermost
Mission-driven work:
Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture:
Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment:
We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership:
Ship and own complex software across the full stack with real accountability for what you build
Open source at the core:
Be part of a vibrant developer community shaping the future of secure collaboration
Target Salary Range: $165,000 – $215,000
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered.
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Staff Full Stack Engineer
to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements
.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis
Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions
Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team
Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship
Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals
Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements
Mentor senior engineers and act as a technical multiplier across the org
Contribute to and help shape technical direction for Mattermost’s open-source codebase
What We Are Looking For
Required:
Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end
Proven experience designing and owning distributed systems or high-availability service architecture at scale
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Demonstrated ability to influence technical direction across multiple teams without relying on formal authority
Experience mentoring senior engineers and raising the technical bar for a broader team
Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements)
Nice to Have:
Prior experience operating as a staff, principal, or technical lead engineer at another company
Experience maintaining (not just contributing to) an open-source project
Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR)
Experience helping scale engineering practices or standards across a growing organization
Background in defense, intelligence, or critical infrastructure products
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $172,724 – $227,135
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Toronto, Ontario, Canada
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Staff Full Stack Engineer
to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements
.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis
Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions
Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team
Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship
Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals
Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements
Mentor senior engineers and act as a technical multiplier across the org
Contribute to and help shape technical direction for Mattermost’s open-source codebase
What We Are Looking For
Required:
Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end
Proven experience designing and owning distributed systems or high-availability service architecture at scale
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Demonstrated ability to influence technical direction across multiple teams without relying on formal authority
Experience mentoring senior engineers and raising the technical bar for a broader team
Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements)
Nice to Have:
Prior experience operating as a staff, principal, or technical lead engineer at another company
Experience maintaining (not just contributing to) an open-source project
Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR)
Experience helping scale engineering practices or standards across a growing organization
Background in defense, intelligence, or critical infrastructure products
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $195,001 – $238,965
Canada Eligibility & Compliance
Candidates must be legally authorized to work in Canada without current or future sponsorship.
This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered.
Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Ontario, Canada; Toronto, Ontario, Canada
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Full Stack Engineer
to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis
Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions
Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team
Own testing strategy across frontend and backend code you ship
Design and consume REST and WebSocket APIs with solid networking fundamentals
Maintain the security and compliance standards required by our government and enterprise clients
Contribute to Mattermost's open-source codebase
What We Are Looking For
Required:
Strong full-stack development experience in Go and React, or a comparable stack
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Bias toward shipping and owning complex software end-to-end without close supervision
Nice to Have:
Experience with distributed systems or high-availability service architecture
Familiarity with enterprise or regulated-environment security requirements
Background in defense, intelligence, or critical infrastructure products
Open-source contributions
Experience working on distributed or remote-first teams
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: CAD $162,591–$195,000
Canada Eligibility & Compliance
Candidates must be legally authorized to work in Canada without current or future sponsorship.
This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered.
Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Full Stack Engineer
to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis
Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions
Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team
Own testing strategy across frontend and backend code you ship
Design and consume REST and WebSocket APIs with solid networking fundamentals
Maintain the security and compliance standards required by our government and enterprise clients
Contribute to Mattermost's open-source codebase
What We Are Looking For
Required:
Strong full-stack development experience in Go and React, or a comparable stack
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Bias toward shipping and owning complex software end-to-end without close supervision
Nice to Have:
Experience with distributed systems or high-availability service architecture
Familiarity with enterprise or regulated-environment security requirements
Background in defense, intelligence, or critical infrastructure products
Open-source contributions
Experience working on distributed or remote-first teams
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Target Salary Range: $142,723- $172,723
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Tokyo, Japan
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a highly skilled and motivated
Technical Sales Engineer
to join us as we enter the Japanese market. This is a high impact, early-stage opportunity requiring a player coach mentality with significant room for ownership, autonomy, and professional growth. As the first technical hire in Japan and the Indo Pacific region, you will lead technical demonstrations and serve as a strategic partner to our sales team, directly shaping regional growth and ensuring customer success in high trust environments.
Mattermost is an open core technology company building secure collaboration solutions for organizations in high trust environments. We enable secure messaging and workflow automation across the world's most sensitive deployments, from air gapped defense systems to private clouds. In this role, you are the technical face of Mattermost in Japan, driving our expansion into one of our most critical growth regions.
What You'll Do
Lead all regional technical activities, including presales architecture, product demos, and deep dive technical evaluations
Architect and deploy solutions within complex on premise, air gapped, and private cloud environments, ensuring operational resilience for defense and national security customers
Collaborate with system integrators, VARs, and distributors to build a sustainable technical network and contribute to the regional partner go to market plan
Translate complex technical details into value propositions for audiences ranging from executive C suite (General Officers) to frontline operational personnel
Act as a bridge between Japanese customers and our global product and engineering teams, representing local requirements to help build world class, mission ready software
Support technical engagements for key accounts to ensure customers are achieving their specific mission outcomes and workflow automation goals
What We're Looking For
Senior level technical experience, specifically within the cybersecurity sector or high growth SaaS/technology companies
Proven experience serving defense, national security, or critical infrastructure customers
Strong knowledge of closed cloud environments, on premise deployments, and the technical and operational concepts utilized within secure sectors
Independent, creative problem solver capable of negotiating technical win win scenarios; experience in global startups is preferred
Native Japanese language skills and strong English proficiency (reading/writing)
Ability to travel based on business needs to support partner events, tradeshows, and customer sites (up to 50%)
Nice to Have
Active security clearance, highly desired due to the nature of our mission critical customer base
Awareness of GenAI and its applications in secure collaboration
Bachelor's degree in a technical field or equivalent work experience
How Success Is Measured
Quota attainment: consistent achievement of enterprise ACV and ARR targets.
Pipeline generation: self-sourced pipeline as a percentage of total pipeline created.
Deal quality: average deal size, sales cycle length, and win rate across enterprise accounts.
Executive engagement: multi-threaded relationships and documented executive alignment in target accounts.
Cross-functional feedback: positive collaboration scores from Sales Engineering, Customer Success, and Product partners.
Why Mattermost
Mission-driven work: Your deals directly support the organizations and missions that depend on secure, reliable collaboration — from the tactical edge to the enterprise.
AI-forward environment: We actively adopt and build AI-enabled workflows — you’ll have access to cutting-edge tooling to accelerate your productivity.
Open source at the core: Be part of a vibrant community shaping the future of secure collaboration.
High-growth opportunity: Strong momentum in the defense and enterprise markets, with meaningful equity upside as we scale toward our revenue goals.
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is hiring a
GRC Manager
to own and modernize our governance, risk, and compliance program across both federal and commercial markets.
This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native.
You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it.
What You'll Do
Own and modernize Mattermost's compliance programs across federal and commercial markets
Lead readiness, certification, and surveillance cycles across both programs
Operate the risk management program end to end — from identification and assessment through treatment and acceptance
Own the third-party and vendor risk management program, including security assessments and supply chain risk
Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring
Build AI-native workflows to accelerate and improve the quality of recurring compliance work
Maintain the control library, system security plans, POA&Ms, and policies
Coordinate external audits from scoping through remediation
Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts
Grow and lead the GRC team as the program scales
What We're Looking For
Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience
Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program
Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53)
Experience with ISO 27001 and SOC 2 Type II
Experience operating a formal risk management program
Experience running a third-party and vendor risk management program
Experience owning customer-facing security assurance, including security questionnaires and trust center content
Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure)
Excellent written and verbal communication skills
Nice to Have
Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP
Experience working with AI platforms such as Claude, OpenAI, or Gemini
Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring
Direct experience applying AI or LLM-based workflows to GRC tasks
Proficiency in no-code automation or scripting languages
Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing
How Success Is Measured
CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days
SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage
Manual evidence collection replaced with automated, continuously monitored controls
Customer security questionnaires and trust center content maintained to unblock deal cycles
GRC team grown and operating as a scalable, program-driven function
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling
Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company
Target Salary Range: $139,254-$168,318
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role requires U.S. citizenship. Candidates must be located in the United States and eligible to obtain and maintain a U.S. government security clearance. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
seniorUnited States; Washington, District of Columbia, United States
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United States
Зарплата не указана
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