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Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring engineers to work across the breadth of our Ubuntu Engineering organisation -  engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable with designing and engineering new software as they are with packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories. Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments. The four key teams that ship Ubuntu are: Foundations : maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities Server: leading the design, evolution and future of our Ubuntu Server distribution Desktop: driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter Debcrafters: a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories: Development : design, build and ship new foundational systems software and applications  in Rust, Go, Flutter, and Python Architecture : engineer the integration of open source from boot firmware to cloud applications deployment Packaging : a combination of Debian and Snap packaging to ship software in the distribution Automation : build and maintain the machinery responsible for building, testing and shipping Ubuntu Distro Engineering : the maintenance and evolution of a Linux distribution and its repositories This application track is suitable for those at the mid point in their career but perhaps not quite at the Manager/Lead level, with relevant skills to contribute to Ubuntu. At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies. Location : We have remote roles open in every time zone. The role entails Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are: Designing, building and shipping software in Rust, Go and Python Packaging, integrating, testing and uploading open source software to the Ubuntu repositories Debugging system-level issues and delivering robust solutions Authoring and improving technical and community documentation Contributing to upstream and neighboring open source projects Collaborating as part of a globally distributed team Mentoring their colleagues to build skills and understanding Developing and improving processes to more efficiently fulfill our goals What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path At least 2 to 4 years of professional software engineering experience post University Drive and a track record of going above and beyond expectations A demonstrated passion for open source software Significant experience with Rust, Go, Python, Flutter or C/C++ Professional written and spoken English Excellent communication and interpersonal skills Ability to travel twice a year, for company events up to two weeks each Nice-to-have skills Experience with Linux distributions and distribution engineering Experience with software packaging and distribution mechanisms Understanding of build systems and toolchains, including for cross-compilation Performance or Security Engineering experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring junior engineers to work across the breadth of our Ubuntu Engineering organisation -  engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable designing and engineering new software as they are packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories. Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments. The four key teams that ship Ubuntu are Foundations : maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities Server: leading the design, evolution and future of our Ubuntu Server distribution Desktop: driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter Debcrafters: a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories: Development : design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python Architecture : engineer the integration of open source from boot firmware to cloud applications deployment Packaging : a combination of Debian and Snap packaging to ship software in the distribution Automation : build and maintain the machinery responsible for building, testing and shipping Ubuntu Distro Engineering : the maintenance and evolution of a Linux distribution and its repositories If you have skills in those areas, or you have other skills you believe could contribute to Ubuntu, and you're keen to get started building your career in open source, then this is the role for you. Our junior career path caters for both new graduates and early careers engineers. At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies. Location : We have remote roles open in every time zone. The role entails Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are: Designing, building and shipping software in Rust, Go, Python and C/C++ Packaging, integrating, testing and uploading open source software to the Ubuntu repositories Debugging issues, then designing and delivering robust solutions Authoring and improving technical and community documentation Contributing to upstream and neighboring open source projects Collaborating as part of a globally distributed team Continuously learning and progressing their technical and professional skills What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above and beyond expectations A passion for open source software Experience with Rust, Go, Python, Flutter or C/C++ Professional written and spoken English Excellent communication and interpersonal skills Ability to travel twice a year, for company events up to two weeks each Nice-to-have skills Familiarity with Linux distributions Familiarity with system debugging tools and techniques Familiarity with automation tooling and CI/CD systems Experience contributing to open source projects What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Home based - EMEA Ubuntu Linux is one of the most widely used Linux distributions in the world today and one of the top contributing factors to its popularity is its wide availability and ease of installation.  Canonical, the publisher of Ubuntu Linux, is seeking a senior software engineer to lead an initiative to take the configuration and build of the Ubuntu Linux kernel to a new level of simplicity and automation to make it even easier to distribute to clients tailored to their specific system needs. We are looking for an industry veteran who has ‘been there, done that’ across a broad range of the software stack and is able to draw on that experience to guide this new effort.  You will be expected to take charge of the implementation from concept through delivery and strong leadership skills are a must along with a tenacious commitment to detail and strict adherence to project schedules. While this role does not require previous Linux kernel internals development experience (although that would be highly regarded), a more in-depth grasp of the build system beyond typing ‘make’ on the command line is essential.  Advanced git usage and kernel patching experience will also be critical to the role. Location: Home-based in the Europe, Middle East, or Africa regions. What the role entails Lead the design and implementation of an advanced automated Linux build control system Work closely with other engineering teams to deploy seamlessly into the Canonical ecosystem Have no fear in delving into the depths of kbuild, kconfig, and make to determine the optimal solution to issues faced Be eager to propose innovative solutions to kernel build roadblocks and drive acceptance to upstream What we are looking for in you Significant programming ability in Python, with strong C skills also highly regarded Demonstrated experience in patching and configuration of the Linux kernel.  A strong working knowledge of kconfig and git will be required. Ability to communicate effectively in English, both written and oral Solid background with popular open-source projects for creating custom Linux-based distributions such as Yocto or buildroot Strong grasp of git Nice-to-have skills Javascript or Golang programming ability Experience in writing CLI tools, including interactions with REST APIs Solid background in CI/CD and process automation Prior experience developing with software packaging formats, with direct Ubuntu/Debian/Snap experience being highly regarded What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Solutions Architect for Automotive to help our partners (companies like Mercedes, Ford, GM, Elektrobit, Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) and prospects understand and embrace our open source platform for themselves and their customers. Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to embedded. And we continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries. Beyond an expected Automotive expertise, this career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins. We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true. Location : This is a home-based role, we are hiring worldwide. What your day will look like Engage customers during presales to gather requirements and explain our technology Liaise with other Canonical's experts (mastering the Cloud, Kubernetes, Security or Safety, etc) to aggregate our collective knowledge into comprehensive solutions for our prospective clients Participate to the delivery of select projects related to Embedded Linux, including demos and PoCs Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential Be both a customer advocate and a trusted advisor to Canonical If you have a passion for the latest open source technologies applied to Automotive, if you want to play an active role in building Software Defined Vehicles, if you are curious with a will to learn how to leverage and adapt Cloud technologies to the embedded world, you will love working at Canonical. What we are looking for in you Bachelor’s degree in Computer Science or related technical field Extensive Linux experience - Debian or Ubuntu preferred Solid embedded Linux experience - Yocto or RTOS Fluency in Golang, Python, C, C++, or Rust Professional written and spoken English in addition to the local language Excellent communication and presentation skills Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs Result-oriented, ability to multi-task A personal drive to meet commitments An humble learner and quick study Relevant experience in the Automotive industry Albeit many projects can be done remotely, the successful candidate will be willing to  travel up to 30% of the time for customer meetings, company events, and conferences Additional skills that you might also bring (but not mandatory) Experience with ISO26262 and/or ISO21434 Experience with customer engagements What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Remote

Location: Home based - EMEA Be the voice of Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We’re looking for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical’s visibility among industry influencers and shape market perception. Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based on trusted open source. The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets and foster long-term brand equity. This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business. This is a senior position and sits in the communications team reporting to the Director of Communications. Location: This role will be based remotely in the EMEA region. What your day will look like Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical’s portfolio Craft and deliver compelling narratives about Canonical and its products in line with our company vision Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend Proactively position the company in key analyst reports to drive recommendations and strengthen the company’s brand Support the Director of Communications on Corporate Communications initiatives What we are looking for in you Extensive experience in communications with proven achievements in the AR field and market research Experience managing technology communications (agency or in-house) or global AR programs A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs Experience in cloud/SaaS/open source technology An analytical eye and the ability to develop measurement frameworks to inform decision making at leadership level Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment between campaign objectives and PR/AR initiatives Excellent verbal and written communication skills Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality Affinity for planning is a must, experience with project management tools like Jira is an advantage Background in product management or product marketing is a plus Willingness to travel up to 4 times a year for internal events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝 Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ ✈️Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors. We are profitable and growing our global enterprise sales organisation. We are hiring regional sales team managers in Europe, Middle East, India, Asia, ANZ, Africa, Latin America, Central America and North America, each of whom will lead a team of five to ten enterprise sales representatives. We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave. Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and over $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual team bookings quota within their territory. They should be able to travel regionally for client engagements or, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness in managing their team. They will need to coach, mentor and lead by example. Their sales representatives are expected to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise. Location: We are expanding our sales organisation globally and have open sales team manager roles in every region. What your day will look like Build and execute a territory plan to prioritize outreach and prospecting Allocate portions of territory and accounts to sales representatives on your team Identify and prioritise new logo accounts in your territory for account-based marketing and prospecting Ensure that sales representatives have high quality account plans for existing accounts and priority prospects Monitor new pipeline development by your team, through outreach, prospecting, local marketing, and industry events Support contract closure to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Work with customer success to identify growth opportunities Ensure your team maintain accurate pipeline data and forecasts within Salesforce Represent the company, its solutions and software What we are looking for in you Bachelor's level degree, preferably in engineering or computer science Leadership and management skill Experience of open source technology and solutions Detail oriented with effective planning, organisation and reporting skill Experience in enterprise software or technology sales planning and execution Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as any language that may be appropriate for your target market Ability to travel for customer engagements, industry events and company events Additional skills of interest Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events What we offer you We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team meetings in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring technical engineering manager to redefine the embedded Linux experience with the smallest, most secure, and most reliable operating system in the IoT market. This is an opportunity for a technical leader passionate about open source software, Linux, containers, security, and the developer experience, to shape the future of Linux from the smallest systems up to desktops. This challenging role demands a high degree of technical skill as well as high caliber for inspiring and driving people. Our mission is to allow everyone to build robust solutions in various fields including but not limited to IoT, automotive, and aviation using the next generation secure embedded Linux operating system in a simple solution. We define a reliable and secure set of device recovery mechanisms that enable device manufacturers to simplify and standardize the field operations for fleets of heterogeneous appliances. As an engineering manager, you’ll lead a team of strong software developers to design and implement Ubuntu Core system software on various CPU architectures, such as ARM, RISC-V, and X86.  You will meet stakeholders, prioritize requests, plan the roadmap and ensure the team can deliver their goals. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution. The role entails Building and leading a distributed team of engineers through hiring, coaching, mentoring, feedback and career development Demonstrating sound engineering principles by directly contributing toward your team’s goals Coaching and mentoring team members with hands-on career development Effectively setting and managing expectations with other engineering teams, senior management, and external stakeholders Advocating and advancing modern, agile software development practices and helping develop and evangelize great engineering and organizational practices Contributing to a healthy, collaborative engineering culture in line with the company values Actively participating in the leadership team and collaborating with other leaders in the organisation What we are looking for in you Demonstrated competencies in embedded software development Strong skills in Golang, C++ and Shell A solid understanding of Linux and a modern GNU/Linux distribution, Debian or Ubuntu preferred Love for developing and growing people and have a track record of doing it Demonstrated ability of planning and executing to deliver high quality software in a timely manner Solid experience working in an agile development environment Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Professional written and spoken English with excellent presentation skills Nice-to-have skills Familiarity with an immutable Linux distribution, preferably Ubuntu Core Experience with multiple CPU architectures such as ARM, RISC-V Experience with Linux native containerization and security What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-REMOTE

Location: Home based - EMEA The role of an Junior Campaign Manager at Canonical Canonical has provided developers with open source since 2004, helping them build innovations such as public cloud, machine learning, robotics or blockchain. Marketing at Canonical means being at the forefront of technology adoption, for our customers and for our own martech stack. We’re on the look out for a performance marketing manager to join our team and own our paid strategy. The ideal candidate will be passionate about technology, technology marketing and the use of technology in marketing. You will prefer to work in an environment that has emphasis on ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. You will also love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier. The Marketing team at Canonical drives commercial outcomes for the company across its portfolio of products and grows the addressable market through digital marketing campaigns, lifecycle management, events, partnerships and community development. If these things are important to you and you're motivated by driving growth, delighting customers and filling the sales funnel, we want to talk with you. This role sits in the Marketing team reporting to the Growth Engineering Manager. Location: This role will be based remotely in the EMEA region. What your day will look like Support marketing team members with setting up and monitoring paid campaigns Monitor paid ads performance and budgets across the Marketing team Build on automation and AI to improve paid ads performance Develop Canonical's adtech stack to industry leading standard What we are looking for in you Familiarity with ad platforms (Google, LinkedIn, Meta...) Familiarity with campaign tracking and analytics tools Experience driving successful lead generation campaigns. Experience with A/B testing and data-driven decision making. Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality A growth mindset - someone who is not afraid to think big and take on risks Engagement with the latest trends in marketing technology Willingness to travel up to 4 times a year for internal events Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000 USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝 Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ ✈️Priority Pass for travel and travel upgrades for long haul company events Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams. Apply here if you believe you possess outstanding revenue generating experience from the Technology industry. Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors. We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave. Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise. Location: We are expanding our sales organisation globally and have open roles in every region. What your day will look like Represent the company, its solutions and software, in your territory Build and execute a territory plan to prioritize outreach and prospecting Develop new pipeline through outreach, prospecting, local marketing, and industry events Close contracts to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Manage customer relationships and interactions through all stages of the sales cycle Work with field engineers to propose solutions that solve our customers’ business problems Work with customer success to identify growth opportunities Maintain accurate pipeline data and forecasts within Salesforce Establish productive professional relationships with key influencers and decision makers What we are looking for in you Bachelor's level degree, preferably in engineering or computer science Experience of open source technology and solutions Detail oriented with effective follow-up Experience in enterprise software or technology sales planning and execution Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as any language that may be appropriate for your target market Ability to travel for customer engagements, industry events and company events Additional skills of interest Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events What we offer you We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - EMEA As a pioneer remote-first tech company with a product that inspires people globally, we attract a huge number of applicants to our organisation. We have created a hiring process that is totally unique empowering our business based Hiring Leadership team to lead talent selection. Our Talent Science team ensures that our processes are effective and that the business is able to make the best decisions to select exceptional talent. This is an exceptional opportunity to join a team that is changing the way an organisation hires. We have a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background. We work closely with a carefully selected hiring cohort to ensure we have exceptional judgement with a hiring model that supports the selection of world class talent, regardless of location, culture or background. We drive initiatives, build automations and offer an expert viewpoint on assessing talent. We are looking to advance our graduate hiring strategy to ensure we can reach and assess world class junior talent. The role will focus on building strong partnerships with top ranked universities across the globe. The suitable individual will bring experience of leading graduate hiring on a regional or global scale within the technology industry. You will possess a strong academic track record with the ability to analyse data, assess performance outcomes and build dashboard to monitor your outcomes. This is not a recruiter position;  it's about the science of talent and performance, raising awareness and insights across the business so that they are able to select the best talent available from our global talent pool. Location: This is a remote position based in the EMEA region What your day will look like Build effective partnerships with leading academic institutions to raise awareness of our graduate opportunities. Create a highly effective proposition to inspire top talent to apply to Canonical. Drive talent analytics to provide our business with real-time insight, partnering with the business to help them move through their hiring processes efficiently. Conduct in-depth behavioural talent interviews providing considerable insights into motivations and behaviours. Build key relationships with global stakeholders to ensure we deliver against our hiring agenda, closely monitoring hiring activities, driving results and ensuring that there is consistency in our operational processes. Drive data driven insights, making sure our decision making process is robust and supportive to inform our decisions. Consider our employer brand and how our interactions with a candidate impacts their experience. Review and streamline hiring processes and tools to drive continuous improvement. Work with external third parties and platforms to ensure we maximise our return on investment. Bring a passion for diversity and inclusion, ensuring we remove unconscious bias from our hiring process and ensuring our sourcing strategy underpins this. What we are looking for in you An exceptional academic background from both high school and university, with a Bachelors or Masters degree in a Psychology or People based subject. Experience of hiring talent in the technology industry, with an informed view point on graduate hiring essential. A highly data drive mindset with the ability to create measurable outcomes, using SQL. Passionate about how an organisation selects talent using scientific approaches with viewpoint on how to predict and measure hiring outcomes. Exposure/appreciation of psychometric assessments preferable, including interpretation. Experience of conducting behavioural, competency based interviews with the ability to train stakeholders and advise on how to get the best out of an interview. Experience of the following tools advantageous: Greenhouse, LinkedIn, Superset, Thomas International/DISC assessments. A high level of personal organisation and self drive to work remotely and be effective. Willingness to travel to company events 2-4 times a year, for up to two weeks each. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, including lounge access, for company travel About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Global System Integrators (GSI) play a crucial role in Canonical growth plans in the coming 3 years. We are hiring a Senior Partner Sales Manager to work closely with Canonical GSI partners throughout their sales cycles and across their sales organizations to facilitate Ubuntu based solutions and opportunities, as well as help GSI build long term digital transformation platforms with Ubuntu stacks and services. Working the the Partner Sales Director in their geographic region, the Senior Partner Sales Manager will be responsible for building trusted relationships with partners, increasing Canonical market share and attach rate, evangelizing about the partnership and leading all business interactions from engineers to CxO level. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and participate in executive engagements as coordinated by the Senior Director. The role entails Build strategic relationships with partners at levels, and stickiness with Ubuntu technology Deep understanding of Linux and cloud software ecosystem, and open source selling models Negotiate contracts and commercial business terms Deep understanding of partner organizations and sales models, in particular with Global System Integrators Work closely with marketing, sales engineering and product management to deliver on targets, objectives and provide a voice of the partner Lead executive interlocks between partners and Canonical leadership team Ability to travel - sometimes internationally - up to 40% of the time What we are looking for in you Extensive experience in alliance or indirect sales management roles Extensive experience with OpenStack, virtualization, containers and other Cloud technologies. Autonomous, disciplined, hands-on, get-it-done mentality Ability to capture customer requirements, evaluate gaps, identify and create opportunities Passionate about Ubuntu products and mission Comfortable in fast-paced and high pressure environments with ambitious achievement goals Excellent communication and presentation skills What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Office Based - Beijing, China Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We work with the world's most significant silicon companies - Intel, AMD, Nvidia, Mediatek, Qualcomm, Samsung and more - to optimize Ubuntu on their next-generation chips. We also work with OEMs and ODMs - Dell, HP, Lenovo, Advantech, ADLink and many more - to ensure that Ubuntu works perfectly on their hardware. We are hiring a Ubuntu Enablement Engineer to represent Canonical with leading OEMs, ODMs, and silicon partners to deliver the best user experience of Ubuntu on partner hardware. Your work will improve Ubuntu for millions of users. This fast-paced environment requires excellent time management, insightful debugging, critical thinking, problem-solving skills and deep knowledge of the Linux system​. Location: This role will be office based in Beijing, China The role entails Work closely with partners on platform bring up Debug and prioritize issues, escalate to engineering teams where needed Facilitate communication between Ubuntu, firmware and hardware engineering teams Build and maintain working relationships with partners Conduct root cause analysis, collect and organize details to reproduce and explain results Provide fast response times and estimated timelines for resolving technical issues Plan, build and deliver Ubuntu ecosystem technical training to Canonical's partners Design and provide factory support during production preparation and run Occasional international travel to the EU, USA, Taiwan and China What we are looking for in you Linux kernel, boot and system-level architecture skills Linux debugging and resolution abilities English written and verbal communication skills Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Ability to be productive in a globally distributed team Good interpersonal skills for collaboration and customer engagements Ability to learn fast to work on cutting edge technologies Ability to travel internationally twice a year for company events up to two weeks long Nice-to-have skills Experience with system firmware, including UEFI, ACPI, DSDT, boot loaders, device firmware Experience debugging power management on PCI ASPM, SATA ALPM, low power profiles Experience in board design, bring up, and validation Computer architecture knowledge of x86, ARM, RISC-V What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Home based - EMEA The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments: Mass - SMEs or large businesses starting their journey with Canonical Focus - Large companies with established ARR Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer requests. Location:  This role will be based remotely in the EMEA region. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for: Native French level required with excellent command of English Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. Additional skills that you might also bring Experience with Salesforce, Jira and CRMs What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Office Based - Taipei, Taiwan Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 80+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Engineer Director, Devices Software Engineering to drive the strategy and implementation of our next-generation Ubuntu hardware enablement quality. This critical function is part of our mission to transform Linux certification, in partnership with the engineering directors of Ubuntu Enablement and Ubuntu Certification. Our goal is to deliver the world's best long term OS stability commitment on PC, server and IoT hardware. We believe that Engineering Directors should be outstanding engineers themselves. They should be very comfortable reviewing a patch or a software design spec. They are trusted engineers who understand the importance of a whole-team effort in creating great products, and who enjoy seeing colleagues develop. They should contribute code themselves to set the standard for coding, but know that the code they write is far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills, and train engineers who are interested in soft skills to be managers. Even though this is a director level position, managing managers, we expect Engineering Directors to be outstanding system software engineers with the confidence to lead by example across the full range of activities in their teams. You’ll need to know how to drive testing and benchmarking to improve the clarity in your teams around quality and performance. You’ll also need to be confident to set and defend high expectations of work ethic, consistency, focus and learning. In this Engineering Director role, you will lead the strategy and the team responsible for quality coordination and integration testing of our software stacks with hardware. We are looking for a quality expert with the ability to establish quality processes from the ground up. The candidate must understand today's PC and ARM IoT hardware, and be excited about the new generation of RISC-V hardware that is on the horizon. They should understand the board and device product lifecycle and know the tools and techniques used to introduce new products. They will work with teams across the company to drive quality improvements through the entire development cycle. This challenging role demands a high degree of technical skill combined with management experience. Today, most Linux certification is poor quality. Vendors run one set of tests and then declare that 'the hardware is certified'. But Linux is not a static platform. We make many more security fixes in the Linux world than people traditionally made in the proprietary OS world - all of these need to be tested on hardware which has been certified, even if that certification is 'old'. Also, Linux and open source evolve significantly every six months, and even more between major enterprise releases like the Ubuntu LTS versions. During the lifespan of an LTS, new kernel improvements will be available to users, and they want to be sure that their hardware will work. Today's Linux certification programs do not meet the needs of its users, and we want to change that. Our intention is to deliver continuous quality and certification across the entire portfolio of certified hardware. Once we have enabled and certified a device, we intend to keep testing it to ensure that every single change we deliver to Ubuntu users globally is verified on all the hardware we know about. We also intend to measure energy consumption on a continuous process, as part of our commitment to measure, manage and drive down the carbon footprint of Ubuntu usage around the planet. We are building the world's largest and best-equipped Linux device certification facility in Taipei, which will enable this continuous testing. We are also structuring our renewed partnership and customer agreements to facilitate this process going forward. We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering directors and managers help teams achieve more than they thought they could, and feel proud of the result. As an Engineering Director at Canonical your primary responsibility is to the teams you lead, to ensure that they measure outcomes, make process improvements, do valuable work, and find career satisfaction at Canonical. Technical leadership is a requirement, so that you’re able to challenge and grow your teams. Strong aptitude for planning, management and operations are necessary too. You will have the opportunity to influence our culture, facilitate technical delivery, and work with your teams on strategy and execution. You’ll select, develop, retain and lead teams of excellent software developers to design and implement software that runs on various CPU architectures, such as ARM, RISC-V, and x86. You will meet with stakeholders, prioritize requests, plan your roadmap and ensure the team can deliver their goals. Location: As an Engineering Director position, this requires a candidate who is confident to run a project which spans several teams and time zones, hiring and managing both engineering managers and staff engineers. The role is part of our global Canonical and Ubuntu engineering organisation. We prefer to appoint a candidate who will base themselves in our Taipei Minsheng office, alongside other enablement engineering leaders, and close to the stream of new hardware that goes into the certification lab. Key responsibilities Manage, mentor and grow the software engineering teams addressing hardware enablement quality assurance and testing Lead the OEM QA Engineering team activity, which covers Planning, creation and management of the overall quality planning strategy and documents Improving our automated test capability with design and code contributions Execution of automated and manual testing of Ubuntu Desktop and Core Test result triage and precise bug creation Suggesting solutions to identified problems Overseeing continuous improvement projects Establishing proactive measures to improve the quality and reliability of Ubuntu Preparing time estimates and schedule for testing activities Work with development teams across multiple projects to build efficient, effective automated testing Develop your engineering managers and maintain Canonical culture Hire staff level engineers for specific roles like performance and quality Identify and measure indicators of team health and productivity Implement rigorous engineering processes and defend them Set and measure progress against benchmark goals for speed and efficiency Represent your product to stakeholders, partners, and customers Be an active part of the leadership team, collaborating with other leaders Las but not least, work in a partnership spirit with the World's leading PC and IoT OEMs! What we’re looking for Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Outstanding Linux based software engineering track record, preferably with low-level embedded experience Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Leadership and a track record of developing and growing people Organised and able to ensure your team delivers timely, high quality results Management experience and the confidence to set high expectations Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Professional manner interacting with colleagues, partners, and community Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Nice-to-have skills we value Computer architecture knowledge of x86, ARM, and RISC-V Desktop and IoT hardware peripherals knowledge (cameras, wireless connectivity, etc.) Open source community engagement and leadership Ops and system administration experience Performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an HR Generalist to support our growing team With 1,200+ colleagues across 75​ ​countries, we require an HR function that thinks and acts globally.​ We're looking for an HR Generalist who will report into our Regional HR Manager who can help build our company as we go through continued growth plans. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. You will demonstrate a high work ethic and the personal confidence to set and defend high expectations of colleagues, counterparts and processes. You must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional and interpersonal skills as well as the ability to function in a proactive, innovative environment. We look to HR both to support our colleagues in their personal needs and development, and also to maintain consistently high standards across multiple teams, managers and directors. The role entails the individual to: Provide HR guidance to team members and managers, setting high expectations of behaviour and performance. Partner with line managers to provide employee relations advice on global policies and procedures. Ensure accuracy and timeliness in processing employee changes, joiners and leavers. Manage and drive benefit programs spanning either our EMEA (UK, Ireland, France, Germany and Spain) or AMER (US, Canada and Brazil) locations Liaise with our finance team on monthly payroll, projects and enquiries. Support the full life-cycle of HR including onboarding, benefit administration, and departure. Apply critical thinking to automate and reduce administrative tasks. Take a lead role in the management, continued development, and integration of our HR system. Act as a system expert and advocate for the global HR team. Produce data driven reports to inform and influence HR initiatives. Lead and participate in projects where you’ll see the impact of your work. Support internal resource groups to drive initiatives such as diversity and inclusion. Create, update and maintain corporate policies that have a global lens with local application. Ensure consistency of application of our HR policies and procedures. What we are looking for in you: Exceptional academic track record from both high school and university Relevant professional qualification and certifications. Excellent practical insights into either EMEA or AMER HR practices and employment laws. Self-directed, organised problem solver with the ability to prioritise and meet goals and deadlines. Demonstrated ability to exercise discretion, sound judgement, tact and diplomacy in all communications. Fearless and principled approach to professional interactions at every level of the business with commitment to confidentiality of sensitive information. Willingness and ability to travel up to 4 times a year for internal events, with at least one trip of two full working weeks. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We require an HR function that thinks and acts globally.​ We're looking for a Graduate HR Generalist to offer their expertise to our AMER region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future.  You will demonstrate a high work ethic and the personal confidence to set and defend high expectations of colleagues, counterparts and processes. You must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional and interpersonal skills as well as the ability to function in a proactive, innovative environment. We look to HR both to support our colleagues in their personal needs and development, and also to maintain consistently high standards across multiple teams, managers and directors. Location: This role will be based remotely in the AMER region The role entails the individual to: Provide HR support by answering team members’ questions and responding to requests regarding their employment and contracts, escalating when necessary. Requests may include information about the new starter process and onboarding, questions regarding global benefits, employment verifications, and other general inquiries. Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners. Owning global projects (e.g. engagement, training or culture initiatives) Partnering with the managers and employees - supporting HR processes and driving the people strategy for your areas of responsibility Working as a truly global partner to colleagues, especially leads, managers and executives Process new hires, including country-specific on-boarding documentation, creation of files, systems set-up, and coordination of introductory reviews. Provide support to employees for the enrollment and processing of benefits and the payroll process, ensuring monthly data is provided on time and is accurate. Liaise with payroll to guarantee smooth salary payments. Create purchase orders for internal departments. Provide administrative support to employees for the enrollment and processing of benefits. Conduct regular audits of employment files and systems to ensure they are up-to-date, accurate, and GDPR compliant. Continually work to better our processes, spotting areas we can improve to drive our function forward. What we are looking for in you Track record of exceptional achievement from high school and graduate studies. Internship experience working in an HR/People team is beneficial, preferably in the Technology industry. Excellent verbal and written communication skills. Able to prioritize complex workloads, manage time effectively and work well under pressure. Self-motivated and results-orientated with a clear focus on accuracy. High level of honesty, integrity, and ability to handle confidential data. Flexible attitude and easily adaptable to change. Willing to take the initiative and provide suggestions and ideas to contribute to the success of the role/team. Ambitious to grow your career within HR. Willingness to travel up to 4 times a year for internal events Fluent in Spanish and/or Portuguese a plus What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Support Engineer to… …work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Location: This is a remote role, we have teams in all time zones. The role entails Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software Maintain a close working relationship with Canonical's Field, Support and product engineering teams Participate in upstream communities Develop bug fixes, backport patches, and work with upstream for inclusion Review code produced by other engineers Demonstrate good judgment in technical methods and techniques Prioritize work and manage your time effectively against those priorities Participate in team discussions to improve processes, tools, and documentation Maintain clear, technical and concise communications Work from home and travel internationally up to 10% of work time for team meetings, events and conferences What we are looking for in you An exceptional academic track record Background in Computer Science, STEM or similar Experience with Linux and open source software Experience with at least one of Python, Go, C or C++ on Linux A drive to learn unfamiliar technology and deep-dive difficult issues Willingness to travel up to 4 times a year for internal events Nice-to-have skills You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Maintenance Engineer to… …work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Location: This is a remote role, we have teams in all time zones. The role entails Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software Maintain a close working relationship with Canonical's Field, Support and product engineering teams Participate in upstream communities Develop bug fixes, backport patches, and work with upstream for inclusion Review code produced by other engineers Demonstrate good judgment in technical methods and techniques Prioritize work and manage your time effectively against those priorities Participate in team discussions to improve processes, tools, and documentation Maintain clear, technical and concise communications Work from home and travel internationally up to 10% of work time for team meetings, events and conferences What we are looking for in you An exceptional academic track record Background in Computer Science, STEM or similar Experience with Linux and open source software Experience with at least one of Python, Go, C or C++ on Linux A drive to learn unfamiliar technology and deep-dive difficult issues Willingness to travel up to 4 times a year for internal events Nice-to-have skills You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Remote