Location: Remote - US
Overview
LaunchDarkly is seeking a creative and experienced Product Manager to lead our end-to-end data products, from SDK data ingest through our data platform to the customer-facing observability, metrics, and experimentation experiences built on top of it. You will own the vision and strategy for this entire pipeline as a coherent product, ensuring the data customers send us is trustworthy, timely, and transformed into experiences that help them ship better software. The ideal candidate has a deep understanding of data infrastructure, observability/analytics, and how customers and their agents consume and work with software delivery data.
Responsibilities
Define and lead the product vision, strategy, and roadmap for LaunchDarkly's end-to-end data products, spanning SDK event ingestion, our data platform, and customer-facing data products, ensuring alignment with company goals and customer requirements.
Own the strategy for AI-powered analysis of our data and the agent experience of our data products: how AI surfaces insights, anomalies, and recommendations from software delivery data, and how our data is modeled, exposed, and made consumable so that AI agents are first-class consumers alongside humans.
Own the product strategy, platform definition, and GTM for our data products.
Treat the data pipeline as a single product: drive coherence across ingestion, processing, storage, and consumption so that every downstream experience (analytics, experimentation, insights, integrations) is built on a reliable, well-modeled foundation.
Collaborate with engineering, design, marketing, and sales teams to deliver high-quality products that meet customer needs.
Monitor industry trends and competitor products to stay ahead of the curve.
Act as the voice of the customer, ensuring their needs and pain points are addressed in all product decisions.
Partner with marketing and cross-functional teams including sales, customer success, and support to define Go-To-Market plans and strategy for data products and features.
Mentor and uplevel other product managers, and raise the bar for data-informed product practice across the organization.
About you
Curious:
More than anything, you love learning and are able to build opinions and expertise quickly across many domains.
Purpose-driven:
The how behind all your projects is driven by a clear definition of why we're solving the problem.
Agent-first:
You’re obsessive about pushing agents to their limits and often eschew UIs in favor of agent-first interactions.
Customer-centric:
You are driven to understand customer challenges and needs, crafting solutions that provide real value.
Product sense:
You love great software and can't stand bad software. You have a strong focus on craft, quality, and the ability to deeply empathize with the end user to deliver delightful experiences.
Systems thinker:
You see how the pieces connect. You're as comfortable reasoning about an ingestion pipeline's throughput as you are about the dashboard a customer sees, and you understand how decisions at one layer ripple through the others.
Collaborative:
You excel at working with diverse teams, seamlessly bridging customer stakeholders, ecosystem partners, and product development teams.
Effective communicator:
You build strong relationships and communicate with clarity and precision. You're an incredible writer who can concisely explain complex ideas in simple ways to a wide variety of audiences.
Adaptable:
You thrive in fast-paced environments and can effectively prioritize in order to manage multiple projects at once.
High agency:
You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. Even if it's not your responsibility, if you see something that needs to be done, you make sure it happens.
Business acumen:
You understand how technical solutions tie to business objectives and can align projects to meet customer and company goals.
Qualifications
8+ years of product experience, especially with data platforms, data infrastructure, analytics, or developer tools.
Alternatively, 8+ years of engineering experience in data-intensive systems with a strong product mindset and a desire to transition into a product management role.
We will consider candidates with fewer years of experience who demonstrate exceptional potential and excitement to get into the space, or who bring significant hands-on experience with AI-powered data analysis.
Proven track record of successfully bringing data products to market and driving strategy across multiple teams or a platform-scale product area.
Strong understanding of modern data architectures: event/streaming pipelines, data warehousing and lakehouse patterns, data modeling, and the trade-offs of processing data at scale.
Experience with both platform products (where the customer is internal teams or developers) and end-user-facing data products (analytics, observability, insights, experimentation), and an understanding of how the two must work together.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively with and influence cross-functional teams and senior leadership.
Pay:
Target pay ranges based on Geographic Zones* for Level 5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $214,800 - $295,350 **
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$193,400 - $265,870**
Zone 3:
All other US locations -
$182,600 - $251,020*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a
Senior Backend Engineer
on the
Billing
team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have.
You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong.
Responsibilities:
Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API.
Decompose billing from our monolith into services that are correct, testable, and independently deployable.
Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see.
Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations.
Qualifications:
6+ years of professional software-engineering experience, with significant work on complex backend applications.
Experience decomposing a monolith
A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers.
Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call.
Bonus
Billing, payments, or metering systems, or usage-based pricing.
Modeling entitlements, quotas, or multi-tenant limits.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$
163,000 - $224,070
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a
Senior Backend Engineer
on the
Identity & Access Management
team, you will own the systems every customer touches before they touch anything else:
SAML
and OAuth2 single sign-on,
SCIM
user and team provisioning, login and session management, multi-factor authentication, and the API key and token infrastructure that authenticates every request to our platform. When authentication is wrong, customers cannot get in at all — or the wrong person gets in. Security and availability here are commitments to our customers, not nice-to-haves.
You and your team will make this stack operable and enterprise-ready. Technologies include Go, TypeScript, CockroachDB, Redis, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong.
Responsibilities:
Own LaunchDarkly’s authentication surface end to end — single sign-on,
SCIM
provisioning, login and session flows, multi-factor authentication, and API key and token authentication.
Build the enterprise identity capabilities our largest customers require: additional identity-provider integrations, support for multiple IdPs per account, and
MFA
enforcement by default.
Make the stack operable: SLOs, monitoring for certificate expiry and provisioning failures, actionable alerting, runbooks, and a sustainable on-call.
Partner with Product Security on threat modeling, audit logging, and compliance requirements including SOC 2 and FedRAMP.
Set the technical direction for identity at LaunchDarkly, and raise the bar for the engineers around you through design review and mentorship.
Qualifications:
6+ years of professional software-engineering experience, with significant work on complex backend applications.
Experience building or operating production authentication and identity systems.
A track record on systems where correctness and availability are non-negotiable, and the habits that come with it: backward-compatible change, staged rollouts, and safe cutovers.
Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call.
Bonus
Protocol depth in
SAML
,
OIDC
/OAuth2, or
SCIM
, and integration experience with Okta, Microsoft Entra ID, Google Workspace, OneLogin, or Ping.
MFA
/WebAuthn,
RBAC
and authorization policy engines, or audit logging at multi-tenant scale.
Engineering under compliance regimes such as SOC 2 or FedRAMP.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$163,000 - $224,070**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US West
About the Job:
As a Strategic Account Executive, you will own the relationship with the most strategic customers in your territory. You will play a significant role in the expansion of growth within these accounts. You should be business oriented, customer focused, and a self-starter who works well with little supervision.
Responsibilities:
Ownership of Strategic Accounts: You will be the primary point of contact and relationship owner for several strategic accounts at LaunchDarkly (~8 total)
Territory and Account Planning: Develop comprehensive territory and account plans,
proactively drive
outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives.
Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication: Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability: You excel in a fast-paced and dynamic organizational setting.
Qualifications:
8-10+ years of Strategic Sales Experience (closing), preferably within the B2B technology sector.
Experience navigating complex deals over $1M.
You have a demonstrable track record of consistently meeting or exceeding quota expectations of 1M+.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large accounts (1M ARR+).
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel: expected range of 25% to 50% as needed
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $336,800 - $371,000**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$303,100 - $334,000**
Zone 3:
All other US locations -
$286,300 - $315,000**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
Feature management and experimentation have converged into a single market, and the buying dynamic at the top has shifted. Engineering teams are no longer the sole evaluator — data scientists and data-focused PMs now carry equal weight on the largest deals. The bar for statistical depth, warehouse ergonomics, and experiment-first workflows is rising quickly.
In traditional experimentation we have built the foundation: a trusted runtime control plane, a growing experimentation engine, and early warehouse-native capabilities. We are winning lower-maturity buyers at healthy rates. We are not yet consistently winning the most sophisticated data organizations. Closing that gap is the job.
In AI experimentation, we have an early lead: the AI-native tooling category has invested in evaluation and conceded production experimentation, and we already have the primitives (statistical significance, multi-armed bandits, experiment-aware guardrails) that no AI-native competitor ships. Extending that lead is the other half of the job.
This leader will own whether LaunchDarkly becomes the definitive experimentation platform in an AI-accelerated world.
Responsibilities:
Own the Experimentation pillar.
Direct leadership of the Product team. Partner with Engineering and Design counterparts in a triad model. Accountable for the pillar's strategy, roadmap delivery, and commercial outcomes. Make the investment case across the in-product experimentation experience, the warehouse-native analysis layer, and the infrastructure that scales them.
Make experimentation the measurement layer of the AI SDLC.
Partner with our AI product, observability, and core feature management leaders to productize the capabilities we already have as AI-native primitives. Build a closed loop from offline evaluation through production experiments, to automatic promotion and rollback, to a self-improving feedback loop for agents.
Win the high-maturity buyer.
Earn the technical confidence of senior data scientists and data-focused PMs. Decide what statistical depth, warehouse coverage, and experiment-first workflow capabilities are non-negotiable, and get them shipped on a timeline that wins pivotal reference deals.
Make warehouse-native a weapon.
Expand coverage across major data warehouses and query layers. Deliver parity on analysis-only mode, variance reduction, ratio and percentile metrics, exposure validation, and arbitrary-window analysis.
Operate a high-performing function.
Run a disciplined roadmap, ship predictably against quarterly commitments, drive AI-assisted engineering productivity inside the org, and hire where gaps exist.
Be the external face of the category.
Credibly represent the product with Data scientists, PMs, experimenters, analysts, and partners. Translate the strategy to the field and equip sales to win head-to-head.
How you'll be measured:
Win rate on experimentation-involved deals, especially head-to-head competitive evaluations — step change in the first year, sustained improvement thereafter.
Reference-grade customers at the top of the maturity curve, including named strategic logos.
Monthly active customers and active-account ARR growth against plan.
Experimentation attach rate on new and expansion enterprise deals.
Engineering throughput — roadmap delivery velocity and AI-assisted development adoption inside the function.
Qualifications:
Senior product leader (GM, VP, or equivalent) with a track record of owning a product line that competes on statistical rigor and data infrastructure.
Deep, operator-level fluency in experimentation methodology: causal inference, variance reduction, ratio metrics, sequential testing, exposure design, multi-armed bandits, and composite/multi-objective metrics — and the realities of running these at scale against production data warehouses and against non-deterministic systems where output variance, not just user variance, drives sample-size and significance decisions.
Has earned credibility with data science leaders and experimentation specialists at sophisticated organizations — and can recruit them.
Has led a function that includes engineering, design, and data science. Comfortable setting a multi-quarter roadmap, championing investment allocation, and reporting results to an executive team and board.
Clear, direct communicator. Decides fast with incomplete information. Prefers shipping and learning to requirements documents.
Opinionated about where experimentation is going in an AI-native world — and specifically, how agents and autonomous systems will use experimentation infrastructure differently than human teams do.
Preferred Qualifications:
You have built or scaled experimentation at an organization where it was core infrastructure, not a secondary analytics capability.
You have personally won competitive evaluations where a sophisticated data-science organization was the deciding voice.
You have shipped warehouse-native data products and understand the operational realities of running experiments directly against customer data infrastructure.
You see experimentation as how software teams prove that any change — whether built by a person or an AI agent — actually worked. That evidence layer is core infrastructure, not a reporting afterthought.
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
301,000 - $414,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
271,000 - $373,000
**
Zone 3:
All other US locations - $
256,000 - $352,000
**
All Zones inclusive of 20% Bonus
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Senior Director, Revenue Accounting and OTC Operations to lead our global revenue accounting organization. In this role, you will proactively partner with GTM, Legal, Deal Desk and Product to define the strategy and operating model for how we quote and contract, and design policies and systems that support scalable and predictable growth, reduce friction for customers and internal teams, and protect revenue quality.
You will be responsible for order management, billings, collections, revenue and commissions accounting, ensuring accurate metrics and financial reporting, and strong internal controls and compliance with U.S. GAAP in recognizing revenue.
This role is ideal for a strategic, hands-on revenue accounting leader with a customer-centric mindset, who is comfortable driving change across multiple functions at scale, and combines deep technical revenue accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across an evolving organization.
Responsibilities:
Lead the global revenue accounting and OTC operation functions and help shape the controllership roadmap in support of company growth and operational maturity
Own the accounting for all revenue streams and commissions, including the monthly, quarterly, and annual close process to ensure timely and accurate financial results and metrics reporting
Serve as the company's subject matter expert on revenue recognition, providing technical guidance to executive leadership and GTM business partners
Collaborate closely with the Data team on metrics reporting (including ARR, NNARR, ACV), and FP&A on forecasting assumptions and other matters affecting revenue accounting
Partner closely with GTM, Deal Management, Legal and Product to define contract structures and approval matrix to support a scalable deal process with a balance of strong governance and a practical and business-oriented approach
Strengthen the company’s internal control environment, including SOX readiness and execution, process documentation, control design, and remediation efforts where needed
Be responsible for managing the annual external audit for revenue related areas and partnering with auditors to ensure efficient execution and high-quality deliverables
Lead the design and execution of scalable OTC workflows and system processes that improve accuracy, reduce manual effort, and support a high-growth SaaS environment
Partner with Technology teams and business stakeholders on ERP and system enhancements, integrations, and reporting improvements
Build management reporting and KPIs for the revenue accounting organization to improve visibility into efficiency, quality, and operational capacity
Mentor, develop, and retain a high-performing accounting team, creating clear accountability, strong development paths, and a culture of operational excellence
Serve as a trusted partner to leadership by balancing strong governance with practical, business-oriented problem solving
Qualifications:
12+ years of progressive accounting experience, including a mix of Big 4 public accounting and industry leadership experience in multi-entity, public-company SOX environment
Hands-on systems orientation, with experience improving ERP workflows, reporting, and automation across accounting processes. Experience in NetSuite (or similar ERP), CPQ and SFDC
Strong knowledge of U.S. GAAP, ASC 606, revenue cycle operations, internal controls, close processes, and financial reporting requirements
Demonstrated success leading teams through scale, process improvement, and organizational change
Experience building and improving OTC cycle operations in a fast-paced SaaS or technology company
Demonstrated track record of driving process transformation through automation, data, and AI enabled solutions
Proven ability to partner cross-functionally and influence outcomes across Finance, Product, Legal, Sales, and executive leadership without direct authority
Strong executive presence, sound judgment, and the ability to communicate clearly with senior leaders and auditors
Ability to move between strategic leadership and detailed execution with a high degree of ownership
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $214,800 - $295,350**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$193,400 - $265,870**
Zone 3:
All other US locations -
$182,600 - 251,020**
All Zone Inclusive of 20% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel: expected range of 25% to 50% as needed
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $269,400 - $370,480**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$242,500 - $333,410**
Zone 3:
All other US locations -
$229,000 - $314,930**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
We're looking for an Engineering Manager for our Experimentation team. In this role, you'll lead the team that builds and operates the core Experimentation product, from setup to results processing and display.
LaunchDarkly’s Experimentation team is building one of the company’s most strategic product areas: a platform that helps leading engineering organizations move beyond intuition and make product decisions with real statistical confidence. Sitting at the intersection of large-scale systems, data science, and user experience, the team is creating a best-in-class experimentation product that lets customers set up, manage, and analyze experiments with ease while still earning the trust of even the most rigorous data teams. From warehouse-native analysis to experimentation workflows built on top of LaunchDarkly’s massive feature management scale, this team is tackling ambitious technical problems with visible customer impact and a clear opportunity to define the future of modern software experimentation
As the Engineering Manager, you'll bring a balance of people management and technical leadership as you drive the development of the multiple services that power this product and foster a high-performing, collaborative engineering culture.
Responsibilities:
Lead and develop a team of engineers, providing coaching, feedback, and career growth opportunities
Partner with PM and Design to scope, estimate, and sequence roadmap items, making scope tradeoffs in real time.
Own the team's delivery of features, ensuring completion within timelines and quality requirements.
Collaborate with adjacent teams (Warehouse Integrations, Metrics, and Guardian) on shared infrastructure decisions and cross-team dependencies
Communicate roadmaps, risks, and progress clearly to engineering leadership and cross-functional stakeholders
Build team working norms that promote collaboration, reduce silos, and keep engineers engaged
Drive operational excellence — improve reliability, observability, and incident response for production data infrastructure
Participate in hiring to grow the team and raise the engineering bar
Qualifications:
3+ years of experience in software engineering, with at least 2 years managing a team of backend or infrastructure engineers
Proven ability to partner with Product Management to translate business goals into engineering plans with reliable estimations
Strong communication skills, especially in distributed team environments with cross-timezone collaboration
Track record of coaching and developing engineers, including performance management, career growth planning, and technical mentorship
Familiarity with observability practices (metrics, tracing, alerting, structured logging) and comfort with production incident response
Experience with Go or comparable backend languages (Java, Python, Rust) is a plus
Familiarity with data warehouse platforms (Snowflake, Redshift, BigQuery, Databricks) and data pipeline tooling (Airflow, Prequel) is a plus
Pay:
Target pay ranges based on Geographic Zones* for Level 2:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 10% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Oakland, California, United States
About the Job:
LaunchDarkly is looking for a Senior Developer Advocate based in the San Francisco Bay Area. The developer community is deciding right now what the AI era of software looks like, and much of that conversation happens in person: meetups, demo nights, hackathons, and hallway conversations across the city. You'll own our Bay Area presence: which rooms we're in, how often we're there, and what we do with what we learn. That means being in those rooms consistently, as a genuine participant: building long-term relationships with the practitioners shaping how agentic software gets built, bringing their signal back to LaunchDarkly, and showing them, credibly and only when it's relevant, how runtime control changes what they can ship. It's a role for someone who would be going to these events anyway.
Responsibilities:
Show up consistently
: attend Bay Area developer events several times a week (meetups, demo nights, hackathons, conferences), building real relationships with AI and platform engineers over months, not transactions over days
Listen more than you talk
: bring back structured signal on what practitioners are building, where they're stuck, and how they talk about agents, releases, and runtime control
Demonstrate, don't pitch
: build and show small, credible demos on AgentControl and the LaunchDarkly platform, and hold your own when the technical questions get hard
Add to the conversation
: write event recaps and practitioner-grade content that people in the community actually want to read, rather than broadcasting at them
Earn the right to convene
: over time, organize gatherings around problems developers actually have, not around LaunchDarkly as a brand
Feed the team
: route relationships, signal, and opportunities to the owners who can act on them, with enough context attached to act
What Success Looks Like:
LaunchDarkly has a consistent, welcome presence in the rooms where the AI developer conversation is happening, and you decided which rooms those are
Organizers invite you to speak rather than fielding our pitches, and practitioners seek you out at events
Your recaps get shared by people who weren't in the room, and your content draws an audience without paid distribution
What you bring back changes decisions: a play gets adjusted, positioning gets sharpened, a docs gap gets prioritized because of what you surfaced
You've killed or redesigned at least one part of your own plan based on the evidence, and told us afterward
Over time, you're convening gatherings developers attend for the problems on the agenda, and increasingly because you're the host
Qualifications:
Experience in developer advocacy, community, solutions engineering, customer success, or another customer-facing technical role
Based in the San Francisco Bay Area, with the ability to attend events in person several times a week, including evenings
Technically credible: you can build and demo real things and hold a deep technical conversation without a script
Already active in, or genuinely drawn to, the AI developer scene
A strong written voice: your recaps make people who weren't in the room feel like they missed something
Bonus if you have:
An existing network in the Bay Area developer community
Experience organizing meetups or developer events
Familiarity with feature management, experimentation, observability, or agent frameworks
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
152,000 - $210,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
137,000 - $189,000
**
Zone 3:
All other US locations - $
129,000 - $178,000
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
We are seeking a strategic, results-driven Head of Customer Marketing to own and lead our global customer marketing function. This role has significant influence on shaping brand messaging and positioning for LaunchDarkly as well as influencing customer health and retention. This leader will partner closely with executive leadership and cross-functional teams to turn customer insights and advocacy into measurable business impact.
This individual will build and scale our customer advocacy and adoption programs. The ideal candidate will bring a combination of building deep customer relationships within a company as well as experience building repeatable frameworks and enabling both quality and quantity of customer advocacy. They will set the strategy, operating model, and priorities for the function while building strong executive and customer relationships.
Responsibilities:
Own the global customer marketing strategy and roadmap, aligning programs to company and GTM priorities.
Lead our customer storytelling program. Build a steady pipeline of customers who are excited to share stories about how they are solving their biggest business challenges, how they are evolving in the AI-era, and how they use LaunchDarkly as part of their AI SDLC.
Support the executive advisory board program in partnership with senior leadership, coordinating logistics, content, and follow-up with customer decision-makers.
Source and interview customers (in-person and on camera) to produce customer case studies in the form of written case studies, videos, and quotes.
Source and manage customers who speak live alongside LaunchDarkly at both buyer and internal events.
Oversee all peer review programs (G2, Peerspot, Gartner Peer Insights, and TrustRadius) to ensure LaunchDarkly maintains leader status on all platforms.
Manage and continuously improve advocacy programs and incentive strategies within established budget and policy guidelines, using data to recommend optimizations to leadership.
Work closely with executives and customer-facing teams to help source, engage, and nurture relationships with customer advocates. Build customer advocacy into strategic account and GTM motions.
Collaborate with the lifecycle marketing team to manage customer onboarding and adoption nurture activities.
Build scalable feedback loops that capture customer insights and influence messaging, positioning, and GTM strategy.
Define and track customer marketing KPIs and demonstrate impact across advocacy, adoption, retention, expansion, and brand.
Build and develop a high-performing customer marketing team and establish the processes and frameworks needed to scale the function globally.
Qualifications:
Typically requires a minimum of 15 years of related experience, including at least 5 years of people leadership experience.
7+ years of customer advocacy experience including building and scaling a customer marketing or advocacy function.
Experience working directly with a developer / software engineering audience.
Demonstrated ability to build scalable operational frameworks and lead teams through complex, cross-functional programs.
Demonstrated ability building strong one-to-one relationships and facilitating GTM and executive team relationships with customers. Experience building relationships with C-suite customers and internal executives.
Experience using customer advocacy tools such as Champion and UserEvidence.
Strong analytical and data-driven mindset, with experience using CRM and customer lifecycle tools such as Salesforce and Gainsight.
Exceptional written and verbal communication skills, with the ability to create compelling content and messaging for diverse audiences.
Experience working with global, remote teams and collaborating with cross-functional stakeholders.
Demonstrated ability to connect customer marketing programs to business outcomes and influence company strategy through customer insights.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$214,800
- $295,350
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
193,400 - $265,870
**
Zone 3:
All other US locations - $182,600
- $251,020*
*
All ranges inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
The Mid-Market Account Executive will drive LaunchDarkly's growth across a blended book of net-new and existing accounts. Acting as the "quarterback" for a defined book of business, you will develop and execute account strategies, run technical discovery and proof-of-concept cycles, and help customers successfully test, purchase, and adopt LaunchDarkly's platform.
Responsibilities:
Pipeline Generation: Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts.
Value Articulation: Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model.
Technical Discovery: Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP).
Solution Demonstration: Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects.
Account Expansion: Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base.
Customer Success: Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering.
Revenue Growth: Consistently hit revenue targets across both net-new and expansion motions.
Collaboration: Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute account strategies that balance net-new acquisition with expansion of existing customers.
Identify and capitalize on usage-based pricing signals and third-party architecture fit to prioritize opportunities.
Adapt strategies as customer needs and market dynamics evolve, ensuring continuous growth and a competitive edge.
Full-Cycle Sales Expertise:
Proven track record managing a full sales cycle, from inbound qualification and prospecting through close and expansion.
Deep understanding of usage-based pricing models and the ability to manage discovery, demo, and proof-of-concept stages.
Skilled in selling to Engineering Leaders, Platform Teams, CTOs, CIOs, and other technical decision-makers.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions, including proofs of concept, that create measurable value.
Build long-term relationships with existing customers, acting as a trusted advisor who drives product adoption.
Overcome obstacles and find innovative ways to expand LaunchDarkly's footprint within an account.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on account signals and data.
Take ownership of your book of business, managing both acquisition and expansion motions with confidence.
Prioritize tasks and make decisions quickly, ensuring alignment with broader revenue goals.
Analytical Skills & Data-Driven Insights:
Gain and apply an understanding of third-party cloud architectures to accurately position and price the usage-based model.
Evaluate account signals and customer data to prioritize the accounts most likely to convert or expand.
Keep all data current in SFDC, Aviso, and Outreach, and use these tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate platform subscription agreements that balance customer needs with company goals.
Create mutually beneficial agreements that support long-term adoption and expansion.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with technical decision-makers, ensuring clear understanding and alignment.
Communicate complex, usage-based pricing concepts concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with your manager, Sales Engineering, Product, and Customer Success to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable outcomes across both new-logo and expansion revenue.
Accurately forecast sales targets on a weekly, monthly, and quarterly basis.
Take ownership for results, holding yourself accountable for hitting quota.
Qualifications:
2+ years of full-cycle sales experience.
Proven track record of hitting or exceeding quota.
Exceptional written and spoken communicator.
Highly organized and autonomous.
Comfortable and energized operating in a fast-moving organization.
Entrepreneurial and self-motivated.
Enthusiastic about learning and growing at LaunchDarkly.
Intellectually curious and ambitious.
Knowledge or experience in the developer tool space a plus.
Experience selling to mid-market companies a plus.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
136,000 - $187,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $1
22,000 - $168,000
**
Zone 3:
All other US locations - $
116,000 - $159,000
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US East
About the Job:
We are looking for a talented Senior. Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities:
Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
Respond to RFPs, and manage technical environments to support enterprise sales motions.
Translate complex client requirements into scalable, sustainable, and technically sound solutions.
Represent LaunchDarkly at industry events and customer engagements through travel as needed.
Qualifications:
8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
Experience in areas such as the SDLC, cloud architecture, or DevOps.
Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
Specific Requirements:
50% travel required
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
214,000 - $295,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
193,000 - $265,000
**
Zone 3:
All other US locations - $
182,600 - $251,020*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
LaunchDarkly is seeking a skilled Full-Stack Engineer to join our Experimentation team! You’ll collaborate closely with a cross-functional team of backend, frontend, and full-stack engineers, along with product managers, data scientists, and designers, to help build an experimentation platform that balances power and accessibility. In this role, you’ll contribute to the design, development, and maintenance of scalable, performant services using Go and RESTful APIs, and user experiences built with React and TypeScript. You’ll have opportunities to take ownership of projects, grow your technical expertise, and help improve the quality and reliability of our systems. We’re focused on building a best-in-class experimentation platform that enables customers to run impactful, data-driven experiments with ease and confidence, and we’re actively growing the team to deliver on this vision.
We are committed to delivering a leading experimentation platform that empowers our customers to run tests and data-driven experiments seamlessly and at scale. We have a robust product roadmap, and we are actively expanding our teams to execute on it.
Responsibilities:
Contribute to the design, development, and maintenance of scalable and performant solutions for experimentation and data-driven products, with attention to usability and maintainability.
Collaborate with senior engineers on architectural decisions that impact system scalability and performance.
Lead limited scope features from definition to deployment
Help identify and troubleshoot performance issues and participate in efforts to optimize service reliability.
Work closely with product managers, engineers, data scientists, and designers to implement new features and iterate on existing functionality.
Participate in code reviews to support code quality and share constructive feedback with teammates.
Write clean, maintainable, and well-tested code that enhances the reusability and readability of team systems.
Contribute to the team’s efforts to improve observability, monitoring, and operational excellence.
Help investigate and resolve production issues, occasionally partnering with customer support or other teams as needed.
Collaborate across functions to align on priorities, surface blockers, and improve team workflows.
Learn from and support more senior engineers, and contribute to a culture of growth, inclusion, and continuous improvement.
Stay current with industry trends related to software development, experimentation, and backend technologies.
Demonstrate curiosity, creative thinking, and a proactive mindset in problem-solving.
Qualifications:
5+ years of hands-on experience building full stack web applications. Familiarity with Typescript, React, Node, and Go is preferred but not required.
Solid grasp of software engineering principles, design patterns, and coding best practices.
Exposure to building or maintaining scalable, production-grade systems.
Familiarity with observability practices and tools (e.g., logging, metrics, monitoring).
Experience working with cloud platforms (AWS, GCP, or Azure) is a plus.
Strong collaboration and communication skills with a team-oriented mindset.
Comfortable working in Agile development environments.
Experience with CI/CD practices and tools.
Passion for writing high-quality code and continuously improving engineering practices.
A self-motivated approach and willingness to take initiative.
Ability to thrive in a fast-paced, evolving environment.
Prior experience working with or contributing to distributed teams is a plus.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $171,200 - $235,400**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$154,100 - $211,860**
Zone 3:
All other US locations -
$
145,500 - $200,090
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
As a Staff Engineer on LaunchDarkly's Experimentation team, you'll build the platform that helps engineering teams make data-driven decisions with confidence. Our Experimentation product enables customers to run A/B tests, measure the impact of feature changes, and optimize experiences — integrated with a feature management platform that processes trillions of evaluations daily.
This role sits at the intersection of data science and platform engineering. You'll design the statistical engine, warehouse-native analysis pipelines, and adaptive experimentation systems (including contextual bandits) that power our customers' most important decisions. We want someone who brings genuine depth in applied statistics and ML — as fluent in statistical validity as in system architecture.
You'll also architect warehouse-agnostic features that run analysis directly inside customers' data warehouses (Snowflake, Databricks, Redshift, BigQuery) — modular computation layers that abstract across warehouse environments while maintaining statistical correctness.
Deep technical experience, a scientific mindset, and the ability to influence product and technical direction are critical. You'll lead by example: setting the bar for rigor, mentoring teammates, and owning systems end to end, including on-call.
Responsibilities:
Build the experimentation statistical engine — hypothesis testing, sequential analysis, variance reduction (
CUPED
, Winsorization), power analysis. Ensure statistical correctness across all experiment types.
Design warehouse-native experimentation that runs analysis inside customer warehouses (Snowflake, Databricks, Redshift, BigQuery). Build modular, warehouse-agnostic abstractions for rapid new backend support.
Lead adaptive experimentation — contextual bandit systems, Bayesian optimization, automated allocation beyond simple A/B tests.
Drive the platform roadmap with product, design, and data science. Shape what we build, not just how.
Collaborate cross-functionally with Warehouse Integrations, SDK, Platform, and Data Science teams.
Mentor engineers and raise the team's bar for statistical rigor and system design.
Own operational excellence — monitoring, observability, incident response, on-call. Robust telemetry and alerting.
Qualifications:
10+ years building large-scale experimentation platforms, statistical analysis systems, or data-intensive backend services.
Applied-statistics knowledge: hypothesis testing, sequential analysis, variance reduction (
CUPED
), power analysis, experiment design. Comfortable with frequentist vs. Bayesian trade-offs.
Experience with adaptive experimentation ML — contextual bandits, Thompson sampling, Bayesian optimization, or
RL
-based allocation.
Track record designing warehouse-agnostic systems across Snowflake, Databricks, Redshift, BigQuery, or similar.
Expertise in Go, Python, or similar for backend services and statistical computation.
Experience with event-driven architectures, data pipelines, and large-scale data processing.
Cloud environments (AWS, GCP) with infrastructure-as-code.
Technical leadership: setting direction, breaking down complex problems, influencing across teams.
Ability to translate statistical concepts for product and engineering audiences.
Pay:
Target pay ranges based on Geographic Zones* for Level 5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $214,800 - $295,350*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$193,400 - $265,870**
Zone 3:
All other US locations -
$182,600 - $251,0202**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Ireland
About the Job:
LaunchDarkly is looking for a Data Analyst to join our Data & Analytics team in Ireland. In this role, you will focus on building and scaling reliable data models, automating reporting, and supporting global analytics delivery.
You will partner closely with the Senior Data Analyst (Revenue & Metrics), Data Engineering, and business stakeholders to translate business logic into clean, scalable datasets. This role plays a key part in ensuring that defined metrics (e.g., ARR,
NRR
) are consistently implemented, automated, and delivered across the organization.
Responsibilities:
Data Modeling & Transformation
Build and maintain scalable data models using modern tools (e.g., Snowflake, dbt). Translate defined business logic (e.g., ARR calculations) into clean and reusable datasets.
Metrics Implementation
Implement and maintain standardized metrics (e.g., ARR,
NRR
, churn) in the data layer. Ensure consistency across dashboards and reports.
Automation & Pipeline Support
Work with Data Engineering to automate data pipelines and reduce manual reporting processes.
Dashboarding & Reporting
Develop and maintain dashboards that provide consistent and reliable visibility into business performance.
Data Quality & Validation
Validate data outputs, identify inconsistencies, and support reconciliation efforts across systems (e.g., Salesforce, billing systems).
Global Collaboration
Partner with teams across the US and
EMEA
to deliver timely and high-quality analytics outputs.
Qualifications:
Typically requires a minimum of 5 years of related experience in data analytics, business intelligence, or analytics engineering
Strong SQL skills and experience working with structured and large datasets
Experience with modern data tools (e.g., Snowflake, dbt, Looker or similar)
Experience building and maintaining data models and dashboards
Experience implementing business logic into data transformations
Strong attention to detail and ability to ensure data accuracy
Ability to work with global teams across time zones
Clear communication skills
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As an Senior Infrastructure Engineer on the IDE team, you'll help us build, automate, and improve the systems that keep LaunchDarkly running at scale.
Our platform serves over twenty trillion feature flags daily across a global AWS footprint. The IDE team owns the infrastructure layer — networking, compute, CI/CD, databases, observability — and we're looking for someone who wants to make that layer increasingly self-service and automated. You'll write software that replaces manual processes, build tools that help other engineers move faster, and contribute to a culture where operational toil is treated as a bug to be fixed, not a fact of life.
As part of our you-build-it-you-run-it culture, all engineers participate in an on-call rotation.
Responsibilities:
Automate infrastructure provisioning, deployment, and operational workflows
Build and improve internal tools and platforms that make other engineers more productive
Manage and evolve our AWS infrastructure using Terraform
Participate in on-call rotations and turn incident patterns into permanent fixes
Collaborate with product engineering teams to understand their infrastructure needs and reduce friction
Identify repetitive operational work and replace it with software
Qualifications:
8+ years of professional software engineering experience
Familiarity with AWS (you've used it; you don't need to have memorized every service)
You write code to solve problems — not just configuration, but actual software when the situation calls for it
You're curious about how things work and willing to learn new tools quickly
A commitment to working in a communicative and collaborative environment
You hold yourself and others to a high bar when working with production systems
You value code quality, automated testing, and engineering best practices
Nice to have (but not required):
Experience with Terraform or similar Infrastructure-as-Code tools
Experience with CI/CD systems (GitHub Actions, Jenkins, etc.)
Familiarity with containers and Kubernetes
Experience with observability tools like Datadog
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$
163,000 - $224,070
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Singapore
About the Job:
We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle—partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly.
If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact.
Responsibilities:
Strategic Pipeline Development:
Proactively generate and manage outbound pipeline opportunities within accounts of up to 2,000 employees.
Ownership & Relationship Management:
Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact.
Territory & Account Planning:
Develop and execute strategic plans to maximize growth and customer engagement within your territory.
Customer Success & Adoption:
Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams.
Executive Engagement:
Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making.
Solution-Oriented Sales Approach:
Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success.
Cross-functional Collaboration:
Work closely with internal teams—including customer success, support, marketing, and revenue operations—to ensure customer needs are met efficiently.
Accurate Forecasting & Reporting:
Maintain high forecasting accuracy and consistency to support business growth and predictability.
About You:
Proven Sales Success:
A strong track record in mid-market software sales, consistently closing five- to six-figure deals.
Self-Starter Mentality:
Entrepreneurial, highly motivated, and driven to take initiative.
Growth-Oriented:
Passionate about learning, evolving, and building a successful career at LaunchDarkly.
Curious & Ambitious:
Intellectually curious, eager to solve challenges, and motivated to exceed goals.
Exceptional Communicator:
Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders.
Highly Organized & Independent:
Skilled at managing multiple priorities with autonomy and efficiency.
Thrives in a Fast-Paced Environment:
Energized by working in a dynamic, rapidly growing organization.
Qualifications:
Proven Sales Experience:
3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President’s Club or equivalent top-performer awards.
Consultative Selling Expertise:
Ability to navigate and manage complex sales cycles with a value-driven approach.
Land & Expand Strategy:
Strong track record of successfully expanding accounts across business units.
Industry Knowledge:
Deep understanding of selling to mid-market companies
Sales Methodologies:
Experience with
MEDDPICC
and
Command of the Message
frameworks for effective deal qualification and communication.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
УдалённоseniorRemote - US
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УдалённоseniorRemote - US
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