Billing Specialist

Location: Worldwide Workplace: remote We are looking for a Billing Specialist to join our team.Responsibilities:Service hours 2/2, 12-hour shifts:Day shift: 8:00 a.m.–8:00 p.m. Night shift: 8:00 p.m.–8:00 a.m.Manual processing of withdrawal requests;Analysis of deposits and unsuccessful transactions;Investigation of suspicious and abnormal transactions;Detection and formation of fraud patterns;Analysis of user behavior;Verification of payment details;Processing refunds and erroneous credits;Analyzing PSP technical statuses;Interacting with L1 support on transaction issues;Maintaining transaction logs and recording decisions.Requirements:Understanding of payment processes: deposits, withdrawals, PSPs, crypto/fiat;Experience in payments, billing, anti-fraud, fintech, or operational support;Analytical thinking and data skills;Ability to make decisions on each case and take responsibility for them;Ability to work under high pressure;Ability to work shifts, including night shifts;At least one year of experience in payments, fintech, iGaming, or related high-risk projects.Nice to have:Experience in iGaming / gambling / crypto / high-risk projects;Experience working with multiple PSPs;Participation in building or improving anti-fraud processes;Experience with manual withdrawals and complex cases.We offer:High salary (plus performance bonuses and salary revision);24-days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.