Dynamics 365 Senior CRM/CE Functional Consultant

Workplace: remote Requirements 5+ years of experience in Dynamics 365 CE / CRM functional consulting or a similar project delivery role Strong functional knowledge of Dynamics 365 CE applications, such as Sales, Customer Service, Field Service and Customer Insights Hands-on experience with Dynamics 365 configuration, including forms, views, business rules, processes, security roles, and related functionality Good understanding of Microsoft Dataverse and Power Platform, including Power Apps and Power Automate Experience gathering and analyzing requirements, facilitating workshops, and translating business needs into functional designs and user stories Understanding of Dynamics 365 implementations, integrations, data migration, testing, and deployment activities Ability to independently manage functional tasks, prioritize work, follow through on commitments, and collaborate effectively with delivery teams Strong consulting, problem-solving, stakeholder communication, and documentation skills Excellent English communication skills Nice to have Experience supporting pre-sales activities, solution demonstrations, or effort estimations Familiarity with APIs, integrations, Power BI Microsoft certifications in Dynamics 365 or Power Platform Responsibilities Work directly with clients to understand business processes, clarify requirements, and recommend practical Dynamics 365 CE and Power Platform solutions Lead or participate in functional workshops and prepare user stories, functional specifications, process flows, and project documentation Configure Dynamics 365 CE solutions and collaborate with developers and architects on customizations and integrations Own assigned functional workstreams, proactively manage dependencies, and ensure timely, high-quality deliverables Support data migration, system and user acceptance testing, user training, and go-live activities Validate delivered functionality against agreed requirements and help resolve functional issues throughout project delivery Build trusted client relationships through clear communication, sound recommendations, and reliable follow-through We offer Projects for clients such as PayPal, Wargaming, Xerox, Philips, adidas, and Toyota Competitive compensation based on qualifications and skills Career development system with clear skill qualifications Flexible working hours and remote work opportunities Corporate medical insurance and online English courses Corporate parties and events for employees and their children Internal conferences, workshops, and meetups for knowledge sharing Any questions? Natalya hh@itransition.com