AI Software Architect

Location: Austin, United States Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? About the Team At TeamViewer, we build technology that helps organizations connect people, devices, and digital workflows securely and efficiently. The Agentic Ecosystem team develops the platform capabilities that power AI across TeamViewer products. We build the services, integrations, and architectural foundations that enable AI-powered experiences to operate securely, reliably, and at scale. As a Software Architect, you will define the technical direction for these capabilities, helping teams design, build, and evolve enterprise-grade AI solutions that deliver real business value while meeting high standards for security, governance, and performance. Responsibilities Define and drive the architecture for TeamViewer's AI platform and ecosystem capabilities. Establish architectural standards and best practices for AI-powered products, integrations, and platform services. Design scalable, secure, and reliable solutions that support enterprise-grade AI experiences. Lead architecture reviews and provide technical guidance across multiple engineering teams. Define approaches for testing, evaluation, observability, and monitoring to ensure quality and reliability. Partner closely with engineering, product, and security teams to balance innovation, customer value, and risk management. Mentor senior engineers and architects while fostering engineering excellence across the organization. Drive strategic technology decisions related to AI platforms, integrations, scalability, and long-term maintainability. Requirements 10+ years of software engineering experience, including significant experience in software architecture and distributed systems. Strong hands-on experience with Python and modern cloud-native application development. Experience designing and delivering AI-powered applications, platforms, or agent-based systems in production environments. Proven ability to define technical strategy and guide large-scale architecture initiatives across multiple teams. Strong understanding of security, governance, scalability, reliability, and operational excellence within enterprise software. Experience establishing testing, monitoring, and quality practices for complex software systems. Excellent communication and stakeholder management skills, with the ability to influence both technical and business audiences. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. What we offer Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! Work location for this position is Austin, TX. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.