Senior STR/Investigations Manager

Location: Kuala Lumpur, Malaysia; Vilnius, Lithuania About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. We are looking for an experienced STR / Investigations Manager to oversee financial crime investigations and the Suspicious Transaction/Activity Reporting (STR/SAR) process. The role will ensure investigations and regulatory reports are completed to a high standard, filed within applicable regulatory timelines, and supported by clear, defensible analysis. Key Responsibilities Lead the end-to-end financial crime investigation and STR/SAR process, from case escalation and investigation through review and regulatory filing. Review and approve investigations, STR/SAR narratives and supporting analysis for accuracy, completeness and regulatory compliance. Establish investigation and STR/SAR standards, procedures, quality controls and escalation thresholds. Ensure regulatory filings are completed accurately and within applicable jurisdictional deadlines. Ensure investigations are supported by sufficient transaction data, customer information, on-chain analysis and other relevant evidence. Identify complex or high-risk cases and escalate material matters to the relevant MLRO. Monitor investigation and STR/SAR quality, volumes, turnaround times and other key performance indicators. Provide guidance, feedback and training to investigators and STR/SAR makers to continuously improve investigation and reporting quality. Work closely with MLROs, AML Operations, Transaction Monitoring and other Compliance teams on emerging typologies, control gaps and remediation. Support regulatory enquiries, audits and reviews relating to investigations and suspicious transaction reporting. Requirements 6+ years of relevant experience in AML, financial crime investigations, transaction monitoring or suspicious transaction reporting, with experience reviewing or approving STRs/SARs. Strong understanding of AML/CFT requirements, investigation methodologies and regulatory reporting expectations. Experience leading or providing oversight of investigators, STR/SAR analysts or similar financial crime operations. Strong ability to assess complex transaction patterns and produce clear, defensible investigation conclusions. Experience with transaction monitoring, case management and blockchain analytics tools. Experience in digital assets, crypto, fintech, payments or financial services strongly preferred. Strong analytical judgement, attention to detail and ability to operate across multiple jurisdictions and regulatory requirements. Profile Strong investigative judgement with the ability to distinguish genuinely suspicious activity from false positives. Comfortable making and defending escalation and filing decisions. Hands-on and able to operate effectively in a high-volume, fast-moving environment. Strong focus on investigation quality, regulatory defensibility and continuous process improvement. Interest in leveraging technology and AI to improve investigation quality, consistency and efficiency. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.