VRO Lead

Responsibilities: — Establish and lead the VRO governance framework across major IT outsourcing and transformation accounts, including meeting cadences, RACI matrices, roles, and escalation workflows. — Partner with client finance and operational teams to construct baseline metrics and convert complex deal value propositions into operational benefits registers with designated owners, timing, and verifiable evidence standards. — Define rigorous measurement methodologies for hard savings, cost avoidance, operational productivity, and service quality; maintain financial models (TCO, ROI, payback periods) and establish auditable evidence trails for formal sign-offs. — Facilitate monthly and quarterly value realization reviews with C-level client executives and Kyndryl leadership; identify root causes of value leakage and enforce recovery action plans. — Build dynamic value dashboards and scorecards using Power BI or equivalent platforms to deliver single-pane visibility into target versus realized gains. — Collaborate with delivery and Organizational Change Management leads to tie workforce adoption metrics to benefit realization; coach VRO analysts and package frameworks into standardized practice IP. Requirements: — Bachelor’s degree in Business, Finance, Engineering, or a related field; MBA preferred. — 12+ years in consulting, transformation, or managed services, with at least 5 years leading benefits realization, value management, or financial tracking on large engagements. — Proven experience building baselines, KPI frameworks, and benefits registers that have held up under client finance scrutiny. — Strong financial modeling skills covering TCO, ROI, and payback, with working knowledge of IT outsourcing commercial structures. — Track record presenting value results to client executives and managing difficult conversations about shortfalls. — Lean Six Sigma Green or Black Belt preferred. Benefits: — Base compensation range in the U.S. from $143,640 to $273,000 annually, with higher ranges for specific locations such as California and New York City. — Eligibility for Kyndryl’s discretionary annual bonus program based on performance. — Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. — Access to industry-leading learning programs and certifications. — Inclusive and equitable workplace culture supporting diversity and employee well-being. Additional Information: — Kyndryl does not currently require full COVID-19 vaccination for employees, but client locations may have their own policies. — Applications accepted on a rolling basis. — Position located in Dallas, Texas, United States.