Hazard Claims Administrator

Responsibilities: — Review hazard claim files, damage reports, and supporting documentation for completeness and accuracy — Research claim information and gather required documentation needed for submission — Notify carriers of new claims and coordinate assignment to the appropriate carrier or adjuster — Process claim acknowledgments and accurately enter claim data into internal systems — Update policy and coverage information as changes occur — Communicate with brokers, insurers, adjusters, and internal partners to resolve outstanding items — Manage assigned claim queues while meeting productivity goals, service expectations, and turnaround times — Partner closely with adjusters to ensure claims are complete, accurate, and submission-ready — Identify missing information and proactively follow up to keep claims progressing Requirements: — 1+ year of experience in hazard insurance claims, property preservation, mortgage servicing, bank-owned properties, or a related insurance operations environment preferred — Experience working in a high-volume, queue-based environment with productivity goals and turnaround expectations — Strong attention to detail and the ability to review documentation accurately — Excellent organizational skills with the ability to manage multiple priorities across various systems — Strong written and verbal communication skills with the ability to collaborate effectively with internal and external partners — Proficiency with Microsoft 365 and the ability to learn new technology platforms quickly Benefits: — Fully remote position supporting hazard insurance claims for mortgage lenders, servicers, and investors nationwide — Opportunity to make a meaningful impact within the mortgage servicing industry — Work in a structured, fast-paced environment where organization, accuracy, and follow-through are valued DIMONT is an equal opportunity employer committed to providing a workplace free from discrimination.