Threat Intelligence Investigator

Location: Australia, Adelaide Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. We are seeking a proactive and analytical Threat Intelligence Investigator to join our Corporate Security team at Sony Interactive Entertainment (SIE). In this role, you'll play a key part in identifying, investigating and responding to security threats and incidents that could impact our people, platforms, studios, business operations, assets and reputation. You'll use investigative methodologies, open-source intelligence (OSINT), threat assessment techniques and intelligence systems to evaluate threats, conduct investigations and deliver actionable intelligence that supports informed security decisions. Working closely with global teams across Corporate Security, Consumer Services, Online Safety, Moderation, Human Resources, Legal, IT Operations, Engineering and our studios, you'll help ensure threats are identified, assessed and managed effectively. You'll also collaborate with law enforcement agencies and external partners, contribute to intelligence reporting and support proactive initiatives to strengthen our global security capabilities. This is an opportunity to combine hands-on investigations with strategic threat intelligence in a dynamic, global environment. Key Responsibilities Threat Investigations: Lead and support investigations into security incidents, threats, policy violations and potential corporate security breaches across SIE platforms, services and operations, ensuring appropriate escalation and stakeholder engagement. Evidence Collection and Analysis: Gather, preserve and analyse investigative material, including CCTV footage, access control records, OSINT, internal reports and other relevant evidence. Conduct interviews and fact-finding enquiries to establish timelines, identify behavioural indicators and assess risk. Threat Assessment and Response: Receive, evaluate and prioritise threat reports, assessing credibility, severity and potential impact. Make timely, risk-informed decisions and escalate credible threats in accordance with established protocols. Case Management: Manage investigations end-to-end, maintaining accurate case records, investigative documentation, evidence and reporting within relevant case management systems. Intelligence Development: Collect, analyse and disseminate actionable intelligence to support threat management, operational decision-making and proactive risk mitigation. Emerging Threat Monitoring: Conduct horizon scanning and monitor emerging threats, trends, tactics, techniques and procedures (TTPs) to identify risks impacting SIE employees, platforms, studios, operations and reputation. Intelligence Reporting: Produce clear, objective investigative reports, intelligence assessments, threat trend analyses, operational briefings and strategic risk assessments for relevant stakeholders and senior leadership. Stakeholder Collaboration: Work closely with global teams across Corporate Security, Online Safety, Consumer Services, Moderation, HR, Legal, IT, Engineering, GSOC and studios to coordinate investigations, threat response and intelligence sharing. Law Enforcement Engagement: Liaise with law enforcement agencies, statutory bodies and industry partners, escalating credible threats and supporting investigations through evidence-based reporting and information sharing. Compliance and Governance: Ensure investigative activities, threat management processes and information handling comply with SIE policies, investigative standards and applicable legal and regulatory requirements, including the Digital Services Act where relevant. Operational Reporting and Improvement: Monitor case trends, workload, performance metrics and investigative outcomes. Contribute to process improvements, post-incident reviews, lessons learned and operational capability development. Broader Security Support: Support knowledge sharing, training, event security planning, additional investigations and other Corporate Security initiatives as required. What were looking for: We're looking for someone with strong investigative capabilities, sound judgement and the ability to navigate complex security challenges in a global environment. Essential Experience and Skills Experience in law enforcement, corporate security, intelligence, trust & safety, investigations or a related operational environment involving the assessment and management of security threats or incidents. Demonstrated investigative experience, including evidence gathering, preservation, documentation, interviews, fact-finding and case development. Strong OSINT and online investigation capabilities, with the ability to analyse information from multiple sources and assess credibility, risk and potential impact. Knowledge of investigative processes, threat assessment methodologies, intelligence development and relevant investigative standards. Strong analytical and critical thinking skills, including the ability to assess ambiguous or incomplete information and make sound, risk-informed decisions. Experience working with investigative platforms, case management systems, intelligence databases or other complex operational systems. Excellent written and verbal communication skills, with the ability to produce clear investigative reports and intelligence assessments and communicate findings to senior leaders and cross-functional stakeholders. Ability to manage competing priorities, respond effectively to time-sensitive incidents and take ownership of investigations through to resolution. Awareness of global events, international geography, online threat environments and cultural considerations relevant to security investigations. Ability to work independently and collaboratively with geographically dispersed teams while maintaining confidentiality, professionalism and sound judgement. Ability to follow established policies, procedures and investigative standards, including meeting any applicable state-based licensing or training requirements. Preferred Qualifications Bachelor's degree or higher in Criminal Justice, Intelligence Studies, Emergency Management, Political Science, Information Technology, Business, Communications or a related discipline. Experience within corporate security, law enforcement, military intelligence, trust & safety or a dedicated threat intelligence function. Experience producing intelligence reports, threat assessments, operational briefings or strategic risk analysis to support security decision-making. Familiarity with behavioural threat assessment, workplace violence prevention or protective intelligence methodologies. Experience using reporting and data visualisation tools such as Tableau or similar platforms to analyse operational trends and performance metrics. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.