Senior Observability and Monitoring Engineer

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.3 billion. We are forming a new Observability team responsible for the design, evolution, and operation of our company-wide monitoring, logging, and tracing platforms. This role is a key part of our strategic shift from Datadog to a self-hosted observability stack fully compliant with local regulatory requirements. Today, we operate multiple observability systems — our legacy stack based on Datadog (logs, metrics, APM, RUM, dashboards, and alerts), and our new Elastic Enterprise platform used for storing audit, access, application, and database logs required by regulators. On top of Elastic, we've built SOC2 and SIEM integrations with external vendors. You'll be part of a small, highly technical team tasked with defining the future of observability at scale - designing, migrating, and maintaining the platforms that power visibility, compliance, and reliability across the organization. Key Responsibilities Operate and maintain Elastic Enterprise clusters (index lifecycle, scaling, retention, access control, backups) Design and manage log pipelines (Fluentd / Fluent Bit / Logstash / Beats) for applications, databases, and infrastructure Support and gradually decommission Datadog integrations (logs, metrics, APM, RUM, dashboards, monitors) Collaborate with SRE, DevOps, and Security teams to ensure observability compliance and integration with SOC2 / SIEM Define and maintain SLIs, SLOs, and error budgets, improving service reliability and visibility Implement and optimize metrics and APM solutions (Prometheus, VictoriaMetrics, Mimir, etc.) Automate observability infrastructure with Terraform, Helm, and GitOps tools (FluxCD or ArgoCD) Document architecture, data flows, and best practices Skills, Knowledge and Expertise Must-Have 4+ years in DevOps / SRE / Observability roles Solid experience with Elastic Stack (Elasticsearch, Logstash, Kibana, Beats, log shippers) Hands-on experience building or running APM / Metrics platforms (Prometheus, VictoriaMetrics, Mimir, etc.) Exposure to security monitoring / SIEM integration Strong experience in Grafana Labs tools like Loki, Tempo, etc Nice to Have: Familiarity with Kafka, ClickHouse, or Grafana Loki Knowledge of Kubernetes and cloud platforms (GCP, OCI, or AWS) Benefits Design and build the next-generation observability platform from the ground up Work on large-scale, multi-cloud environments with a strong focus on compliance, performance, and reliability Collaborate with experienced SRE, Platform, and Security teams Competitive compensation, hybrid work model, and strong career growth opportunities What we offer: Full-time B2B contract Fully remote setup, work from anywhere in Europe Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, and Spain, including flights, temporary accommodation, and legal setup.