Senior Project Manager (Contract, Remote)

Location: Central Europe & Balkans OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Senior Project Manager with a background in Business Analysis and/or Product Management to lead complex cross-functional initiatives focused on internal systems, operational improvements, and business process transformation. The role is responsible for turning broad business objectives into structured project plans and driving execution through implementation, change management, and measurable results. Key Responsibilities Lead and coordinate multiple projects simultaneously across different departments, ensuring timely delivery within scope and budget Own end-to-end project planning, including solution design, budgeting, resource allocation, and risk management Conduct in-depth analysis of workflows and business processes, identify optimization opportunities, challenge existing assumptions when necessary, and translate findings into actionable initiatives and project requirements Lead business process improvement initiatives from problem clarification and project definition through implementation, adoption, and validation of business outcomes Communicate effectively with stakeholders throughout the project lifecycle – gathering requirements, reporting progress, presenting results, and managing expectations Lead implementation planning, operational readiness, stakeholder communication, training, transition, and post-launch follow-up to ensure that delivered changes are successfully integrated into day-to-day operations Coordinate with cross-functional teams to ensure the successful integration of business systems, processes, and technology solutions Qualifications 4+ years of proven project management experience Proven experience as a Business Analyst or Product Manager Proven experience managing internal products, projects, and processes is a must Proven experience in managing digital and operational business process improvement projects Hands-on experience in business process analysis and workflow optimization with a proven track record of implementing improvements directly into products or operational processes Practical experience using AI and automation tools to support project delivery, process analysis, prototyping, documentation, or workflow improvement. Proficiency in no-code/low-code tools ( n8n, Zapier, Make, etc.) is a plus Experience managing cross-functional teams and collaborating with business, technical and senior stakeholders Experience implementing AI into products and/or business processes with measurable results is a plus Experience in B2B marketing operations, lead generation, demand generation, or marketing automation is a plus​‌ Fluency in English (Upper-Intermediate or Advanced level) What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company Autonomy to lead meaningful projects from ideation to impact A collaborative, innovation-first environment that values initiative and experimentation Reduced working hours on Fridays during the summer Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET Why Join Us You’ll be at the intersection of technology, process innovation, and business growth – building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.