System Analyst (Junior/Senior)

Location: Almaty/Astana Business Analysis • Analyze client business processes and identify opportunities for digitalization and optimization. • Gather, structure, and document business, functional, and system requirements. • Facilitate workshops and interviews with business and technical stakeholders. Solution Design & Documentation • Prepare business and technical documentation, including requirements specifications, user stories, process diagrams (BPMN/UML), and functional designs. • Support the design of digital products, enterprise systems, and technology solutions. • Collaborate with architects, developers, and project teams to ensure requirements are clearly understood and implemented. Project Delivery • Support project teams during analysis, planning, implementation, and testing phases. • Participate in solution validation, user acceptance testing, and change management activities. • Contribute to the successful delivery of IT transformation and system implementation projects. Research & Stakeholder Management • Conduct market research, benchmarking, and KPI analysis to support client decision-making. • Prepare presentations and communicate project findings and recommendations to clients and internal stakeholders. For Junior Candidates • 1+ year of experience in IT, business analysis, system analysis, software development, or related fields. • Understanding of software development lifecycle (SDLC) concepts. • Knowledge of enterprise architecture or IT service management frameworks such as TOGAF, ITIL, or Zachman. • Familiarity with requirements management tools such as JIRA, Confluence, or Azure DevOps. • Basic knowledge of SQL and at least one programming language (e.g., Java, C#, Python). • English proficiency sufficient for working in an international environment. For Senior Candidates • 3+ years of experience in system analysis, business analysis, or IT consulting. • Proven experience creating business and technical documentation, including user stories, use cases, BPMN/UML diagrams, wireframes, and functional specifications. • Strong understanding of SDLC, Agile, and Waterfall methodologies. • Experience working with APIs, system integrations, and data flows in complex IT environments. • Experience eliciting, validating, prioritizing, and managing requirements throughout project lifecycles. • Knowledge of enterprise architecture frameworks such as TOGAF, ITIL, or Zachman. • Proficiency in SQL and at least one programming language (e.g., Java, C#, Python). • Strong written and verbal English communication skills. Preferred Qualifications • Experience with Power BI, Tableau, or other reporting and analytics tools. • Knowledge of Lean Six Sigma methodologies and business process optimization. • Professional certifications such as TOGAF, ITIL 4, Lean Six Sigma, BPMN, CCNA, or HCIA. • Previous experience in consulting, banking, telecommunications, or large enterprise environments. Continuous Learning Grow professionally with internal and external training programs, certifications, and opportunities to develop both soft and hard skills. Bravo Recognition Program Be recognized for your outstanding contributions with the Bravo program, rewarding exceptional dedication and commitment to the firm. Health & Life Insurance Get access to top-tier medical services and life insurance, ensuring stability and security. Annual Bonuses Earn performance-based bonuses that reward your individual achievements and contributions to the company’s success. Exclusive Discounts Take advantage of special discounts to stay active, comfortable, and enjoy great deals on various services. Extended Vacation Take advantage of 30 days off annually, including 5 additional sick leave days, ensuring you have time to rest and recharge.